First Line Help Desk Support Contracts in England

First Line Help Desk Support
UK > England

As of 1 May 2025, there is not enough information available from job vacancies posted within the last 6 months to determine the median First Line Help Desk Support daily rate in England.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 481 534 640
Rank change year-on-year +53 +106 +113
Contract jobs requiring a First Line Help Desk Support 4 8 13
As % of all contract jobs advertised in England 0.016% 0.022% 0.026%
As % of the Job Titles category 0.018% 0.023% 0.027%
Number of daily rates quoted 0 5 12
10th Percentile - - £108
25th Percentile - £98 £121
Median daily rate (50th Percentile) - £120 £150
Median % change year-on-year - -20.00% +11.11%
75th Percentile - £173 £176
90th Percentile - - £221
UK median daily rate - £141 £150
% change year-on-year - -5.83% +11.11%
Number of hourly rates quoted 3 3 1
10th Percentile - £14.55 -
25th Percentile £13.25 £15.19 £26.00
Median hourly rate £13.50 £17.50 £27.00
Median % change year-on-year -22.86% -35.19% +137.36%
75th Percentile £13.75 £18.75 £28.00
90th Percentile - - -
UK median hourly rate £13.50 £17.50 £27.00
% change year-on-year -22.86% -35.19% +137.36%

All Contract IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 22,549 34,488 47,741
% of contract IT jobs with a recognized job title 92.59% 92.73% 94.62%
Number of daily rates quoted 15,007 22,894 33,903
10th Percentile £300 £275 £313
25th Percentile £409 £413 £425
Median daily rate (50th Percentile) £525 £525 £550
Median % change year-on-year - -4.55% +4.76%
75th Percentile £638 £643 £663
90th Percentile £750 £750 £763
UK median daily rate £515 £525 £540
% change year-on-year -1.90% -2.78% +2.86%
Number of hourly rates quoted 900 2,432 1,409
10th Percentile £14.20 £13.00 £14.35
25th Percentile £18.51 £16.30 £20.00
Median hourly rate £30.62 £36.31 £45.00
Median % change year-on-year -15.67% -19.32% +100.00%
75th Percentile £63.75 £61.25 £65.00
90th Percentile £75.00 £72.50 £76.60
UK median hourly rate £29.00 £36.42 £45.00
% change year-on-year -20.37% -19.07% +91.49%

First Line Help Desk Support
Job Vacancy Trend in England

Job postings that featured First Line Help Desk Support in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for First Line Help Desk Support in England

First Line Help Desk Support
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing First Line Help Desk Support in England.

Daily rate trend for First Line Help Desk Support in England

First Line Help Desk Support
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing First Line Help Desk Support in England.

Hourly rate trend for First Line Help Desk Support in England

First Line Help Desk Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing First Line Help Desk Support within the England region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
East of England - 3 - - 1
Midlands - 1 - -
West Midlands - 1 - -
First Line Help Desk Support
UK

First Line Help Desk Support Skill Set
Top 12 Co-occurring Skills and Capabilities in England

For the 6 months to 1 May 2025, First Line Help Desk Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring First Line Help Desk Support in the job title.

1 4 (100.00%) Problem-Solving
1 4 (100.00%) Customer Service
2 3 (75.00%) Social Skills
2 3 (75.00%) Service Delivery
3 1 (25.00%) ServiceNow
3 1 (25.00%) Analytical Skills
3 1 (25.00%) Proactive Monitoring
3 1 (25.00%) Microsoft Office
3 1 (25.00%) IBM Notes
3 1 (25.00%) Lotus
3 1 (25.00%) Finance
3 1 (25.00%) Inclusion and Diversity

First Line Help Desk Support Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (25.00%) IBM Notes
Applications
1 1 (25.00%) Microsoft Office
General
1 3 (75.00%) Social Skills
2 1 (25.00%) Analytical Skills
2 1 (25.00%) Finance
2 1 (25.00%) Inclusion and Diversity
Processes & Methodologies
1 4 (100.00%) Customer Service
1 4 (100.00%) Problem-Solving
2 3 (75.00%) Service Delivery
3 1 (25.00%) Proactive Monitoring
Vendors
1 1 (25.00%) Lotus
1 1 (25.00%) ServiceNow