Period
to

The table below provides summary statistics for contract job vacancies advertised in England with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 17 May 2022 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
UK > England
6 months to
17 May 2022
Same period 2021 Same period 2020
Rank 141 186 222
Rank change year-on-year +45 +36 +13
Contract jobs citing ServiceNow 1,327 644 537
As % of all contract jobs advertised in England 1.89% 1.42% 1.20%
As % of the Vendors category 4.77% 3.48% 2.82%
Number of daily rates quoted 905 425 352
10th Percentile £185 £200 £143
25th Percentile £353 £375 £250
Median daily rate (50th Percentile) £500 £475 £400
Median % change year-on-year +5.26% +18.75% -20.00%
75th Percentile £600 £538 £519
90th Percentile £675 £625 £575
UK median daily rate £500 £475 £425
% change year-on-year +5.26% +11.76% -15.00%
Number of hourly rates quoted 54 23 24
10th Percentile £13.63 £13.05 £13.74
25th Percentile £15.25 £13.88 £16.50
Median hourly rate £15.50 £15.00 £22.00
Median % change year-on-year +3.33% -31.82% +44.26%
75th Percentile £22.04 £24.88 £26.75
90th Percentile £49.63 £56.02 £41.48
UK median hourly rate £15.50 £15.00 £19.35
% change year-on-year +3.33% -22.48% +24.84%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in England.

All Vendors
England
Contract vacancies with a requirement for knowledge or experience of vendor products and services 27,793 18,482 19,021
As % of all contract IT jobs advertised in England 39.53% 40.80% 42.52%
Number of daily rates quoted 19,047 12,003 12,065
10th Percentile £275 £275 £225
25th Percentile £413 £380 £356
Median daily rate (50th Percentile) £525 £475 £450
Median % change year-on-year +10.53% +5.56% -3.23%
75th Percentile £638 £580 £573
90th Percentile £738 £675 £669
UK median daily rate £525 £475 £450
% change year-on-year +10.53% +5.56% -2.17%
Number of hourly rates quoted 786 608 731
10th Percentile £11.95 £11.25 £11.75
25th Percentile £15.00 £14.00 £14.25
Median hourly rate £21.37 £21.00 £18.70
Median % change year-on-year +1.76% +12.30% +1.08%
75th Percentile £47.50 £43.75 £30.00
90th Percentile £63.88 £56.33 £50.00
UK median hourly rate £21.50 £22.00 £19.00
% change year-on-year -2.27% +15.79% +5.23%

ServiceNow
Job Vacancy Trend in England

Job postings citing ServiceNow as a proportion of all IT jobs advertised in England.

Job vacancy trend for ServiceNow in England

ServiceNow
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing ServiceNow in England.

Daily rate trend for ServiceNow in England

ServiceNow
Daily Rate Histogram in England

Daily rate distribution for jobs citing ServiceNow in England over the 6 months to 17 May 2022.

Daily rate histogram for ServiceNow in England

ServiceNow
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing ServiceNow in England.

Hourly rate trend for ServiceNow in England

ServiceNow
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ServiceNow in England over the 6 months to 17 May 2022.

Hourly rate histogram for ServiceNow in England

ServiceNow
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the England region over the 6 months to 17 May 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +59 702 £525 +5.00% 88
South East +28 173 £425 -10.53% 29
North of England +5 158 £475 +11.76% 29
North West -8 105 £475 +26.67% 21
Midlands +9 89 £450 +12.50% 21
West Midlands +11 75 £465 -1.59% 15
East of England +1 66 £500 -9.09% 22
South West -27 46 £438 +2.94% 5
Yorkshire -14 44 £450 -4.76% 8
North East +10 19 £475 +14.46%
East Midlands -17 15 £210 -39.57% 6
ServiceNow
UK

For the 6 months to 17 May 2022, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for ServiceNow.

1 415 (31.27%) ITIL
2 328 (24.72%) Agile
3 318 (23.96%) Social Skills
4 316 (23.81%) ITSM
5 285 (21.48%) Finance
6 281 (21.18%) Service Management
7 232 (17.48%) Windows
8 230 (17.33%) Microsoft
9 180 (13.56%) Microsoft 365
10 178 (13.41%) Active Directory
11 171 (12.89%) JIRA
12 168 (12.66%) Azure
13 147 (11.08%) DevOps
14 142 (10.70%) Stakeholder Management
15 138 (10.40%) Problem-Solving
16 132 (9.95%) CMDB
17 125 (9.42%) Change Management
18 124 (9.34%) Security Cleared
19 118 (8.89%) Project Management
20 114 (8.59%) Confluence
21 110 (8.29%) JavaScript
21 110 (8.29%) Windows 10
22 107 (8.06%) Public Sector
22 107 (8.06%) Scrum
23 105 (7.91%) Linux
24 103 (7.76%) SLA
25 101 (7.61%) Incident Management
26 98 (7.39%) SQL
27 96 (7.23%) Microsoft Office
28 94 (7.08%) SC Cleared

ServiceNow
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 114 (8.59%) Confluence
2 54 (4.07%) SharePoint
3 18 (1.36%) MS Exchange
4 15 (1.13%) Skype for Business
5 13 (0.98%) IIS
6 10 (0.75%) SAS
6 10 (0.75%) WebSphere
7 9 (0.68%) Elasticsearch
8 7 (0.53%) CMS
8 7 (0.53%) WebSphere Application Server
9 6 (0.45%) Exchange Server 2010
10 5 (0.38%) Apache
10 5 (0.38%) OpenStack
11 4 (0.30%) Adobe Experience Manager
12 3 (0.23%) JBoss
12 3 (0.23%) Oracle SOA Suite
13 2 (0.15%) CICS
13 2 (0.15%) Tomcat
13 2 (0.15%) WebSphere Portal
14 1 (0.075%) ArcGIS
Applications
1 96 (7.23%) Microsoft Office
2 57 (4.30%) Microsoft Excel
3 32 (2.41%) Microsoft PowerPoint
4 23 (1.73%) Microsoft Project
5 12 (0.90%) MS Visio
6 5 (0.38%) Chatbot
7 4 (0.30%) Photoshop
7 4 (0.30%) Spreadsheet
8 3 (0.23%) Acrobat
9 1 (0.075%) Snagit
Business Applications
1 25 (1.88%) Remedy ITSM
2 7 (0.53%) assyst
3 5 (0.38%) Oracle Assets
3 5 (0.38%) Oracle Payables
3 5 (0.38%) Oracle Receivables
3 5 (0.38%) Oracle SCM
3 5 (0.38%) SAP S/4HANA
4 4 (0.30%) Dynamics AX
4 4 (0.30%) Oracle EBS R12
5 3 (0.23%) Eikon
5 3 (0.23%) NetSuite
5 3 (0.23%) Oracle 11i
5 3 (0.23%) Oracle EBS
5 3 (0.23%) Oracle Financials
5 3 (0.23%) Oracle General Ledger
5 3 (0.23%) SAP CO
5 3 (0.23%) SAP FI
5 3 (0.23%) SAP FI/CO
5 3 (0.23%) SAP Oil and Gas
6 2 (0.15%) SAP MM
Cloud Services
1 180 (13.56%) Microsoft 365
2 168 (12.66%) Azure
3 93 (7.01%) AWS
4 50 (3.77%) SaaS
5 36 (2.71%) PaaS
6 34 (2.56%) GitHub
7 32 (2.41%) Power Platform
8 29 (2.19%) Azure Active Directory
9 28 (2.11%) Cloud Computing
9 28 (2.11%) Serverless
10 25 (1.88%) Azure Monitor
11 24 (1.81%) AWS Lambda
11 24 (1.81%) IaaS
12 19 (1.43%) Google Workspace
13 17 (1.28%) IBM Blueworks
14 14 (1.06%) Amazon EC2
14 14 (1.06%) OneDrive
15 13 (0.98%) Amazon S3
15 13 (0.98%) Slack
16 11 (0.83%) AWS CloudFormation
Communications & Networking
1 55 (4.14%) DNS
2 41 (3.09%) Wi-Fi
3 35 (2.64%) DHCP
4 27 (2.03%) TCP/IP
5 25 (1.88%) LAN
6 23 (1.73%) VoIP
7 20 (1.51%) VPN
8 19 (1.43%) Internet
9 17 (1.28%) Firewall
9 17 (1.28%) Skype
10 16 (1.21%) WAN
11 11 (0.83%) SAN
11 11 (0.83%) SMTP
12 10 (0.75%) HTTP
12 10 (0.75%) Kerberos
12 10 (0.75%) Network Security
12 10 (0.75%) Remote Desktop
12 10 (0.75%) SSL
12 10 (0.75%) Wireless
13 9 (0.68%) DMZ
Database & Business Intelligence
1 24 (1.81%) Power BI
2 23 (1.73%) SQL Server
3 19 (1.43%) PostgreSQL
3 19 (1.43%) Relational Database
4 16 (1.21%) MySQL
5 13 (0.98%) Amazon DynamoDB
5 13 (0.98%) NoSQL
6 9 (0.68%) Redis
7 8 (0.60%) DTS
8 7 (0.53%) Data Lake
8 7 (0.53%) Metadata
9 6 (0.45%) Data Warehouse
9 6 (0.45%) MariaDB
9 6 (0.45%) Metadata Repository
9 6 (0.45%) SQL Server Integration Services
10 5 (0.38%) RDBMS
11 4 (0.30%) MongoDB
11 4 (0.30%) Oracle Database
11 4 (0.30%) Oracle Database 12c
12 3 (0.23%) SAP HANA
Development Applications
1 171 (12.89%) JIRA
2 50 (3.77%) Git (software)
3 21 (1.58%) Jenkins
4 19 (1.43%) GitLab
5 13 (0.98%) git-flow
6 10 (0.75%) Selenium
7 9 (0.68%) Cucumber
8 8 (0.60%) Gradle
9 7 (0.53%) IntelliJ
9 7 (0.53%) PyCharm
9 7 (0.53%) Team Foundation Server
9 7 (0.53%) TeamCity
9 7 (0.53%) Visual Studio
9 7 (0.53%) Visual Studio Code
10 5 (0.38%) Bitbucket
10 5 (0.38%) Serena SBM
10 5 (0.38%) Subversion
11 4 (0.30%) Artifactory
11 4 (0.30%) Atlassian Bamboo
11 4 (0.30%) Sonatype Nexus
General
1 318 (23.96%) Social Skills
2 285 (21.48%) Finance
3 107 (8.06%) Public Sector
4 89 (6.71%) Analytical Skills
5 60 (4.52%) Banking
6 56 (4.22%) Presentation Skills
6 56 (4.22%) Retail
6 56 (4.22%) Telecoms
7 29 (2.19%) Law
8 27 (2.03%) Manufacturing
9 22 (1.66%) Influencing Skills
10 19 (1.43%) Electronics
10 19 (1.43%) Front Office
10 19 (1.43%) Marketing
11 17 (1.28%) Financial Institution
12 16 (1.21%) Organisational Skills
13 12 (0.90%) Legal
14 11 (0.83%) Advertising
14 11 (0.83%) Documentation Skills
15 10 (0.75%) Investment Banking
Job Titles
1 278 (20.95%) Analyst
2 135 (10.17%) Developer
3 130 (9.80%) Architect
4 102 (7.69%) Service Analyst
5 97 (7.31%) ServiceNow Developer
6 96 (7.23%) Project Manager
7 89 (6.71%) Business Analyst
8 87 (6.56%) Consultant
9 75 (5.65%) Service Desk Analyst
10 70 (5.28%) Support Engineer
11 49 (3.69%) IT Manager
12 48 (3.62%) Support Analyst
13 41 (3.09%) IT Support
14 39 (2.94%) Service Manager
15 37 (2.79%) IT Analyst
16 35 (2.64%) 2nd Line Support
17 33 (2.49%) DevOps Engineer
17 33 (2.49%) ServiceNow Consultant
18 31 (2.34%) Infrastructure Engineer
19 30 (2.26%) Administrator
Libraries, Frameworks & Software Standards
1 59 (4.45%) Web Services
2 54 (4.07%) HTML
3 49 (3.69%) REST
4 43 (3.24%) LDAP
5 42 (3.17%) CSS
6 39 (2.94%) AngularJS
7 37 (2.79%) XML
8 31 (2.34%) Node.js
9 25 (1.88%) SOAP
10 24 (1.81%) JSON
11 21 (1.58%) .NET
12 18 (1.36%) SailPoint
13 15 (1.13%) Elastic Stack
14 12 (0.90%) RESTful
15 11 (0.83%) Middleware
15 11 (0.83%) Spring
16 10 (0.75%) Ajax
16 10 (0.75%) XSLT
17 9 (0.68%) ADO
17 9 (0.68%) J2EE
Miscellaneous
1 132 (9.95%) CMDB
2 62 (4.67%) Data Centre
3 58 (4.37%) Management Information System
4 44 (3.32%) Self-Motivation
5 41 (3.09%) Virtual Team
6 30 (2.26%) Public Cloud
7 27 (2.03%) Enterprise Software
8 25 (1.88%) Replication
9 24 (1.81%) User Experience
10 18 (1.36%) Private Cloud
10 18 (1.36%) Video Conferencing
11 17 (1.28%) Data Protection Act
11 17 (1.28%) PKI
12 13 (0.98%) Clustering
13 12 (0.90%) Hybrid Cloud
14 11 (0.83%) Legacy Systems
15 9 (0.68%) Mobile App
15 9 (0.68%) NHS
16 7 (0.53%) EPoS
16 7 (0.53%) Foreign Exchange (FX)
Operating Systems
1 232 (17.48%) Windows
2 110 (8.29%) Windows 10
3 105 (7.91%) Linux
4 37 (2.79%) Windows Server
5 35 (2.64%) Android
6 27 (2.03%) Unix
7 26 (1.96%) Apple iOS
7 26 (1.96%) Red Hat Enterprise Linux
8 24 (1.81%) Windows 7
9 21 (1.58%) Mac OS
10 11 (0.83%) Windows Server 2016
11 8 (0.60%) CentOS
11 8 (0.60%) Windows Server 2019
12 7 (0.53%) Oracle Linux
12 7 (0.53%) Solaris
13 6 (0.45%) Mac OS X
14 4 (0.30%) AIX
14 4 (0.30%) Windows 8
15 3 (0.23%) Windows Server 2008
15 3 (0.23%) Windows Server 2012
Processes & Methodologies
1 415 (31.27%) ITIL
2 328 (24.72%) Agile
3 316 (23.81%) ITSM
4 281 (21.18%) Service Management
5 147 (11.08%) DevOps
6 142 (10.70%) Stakeholder Management
7 138 (10.40%) Problem-Solving
8 125 (9.42%) Change Management
9 118 (8.89%) Project Management
10 107 (8.06%) Scrum
11 101 (7.61%) Incident Management
12 91 (6.86%) Project Delivery
13 81 (6.10%) Migration
14 78 (5.88%) Analytics
14 78 (5.88%) Risk Management
15 77 (5.80%) Service Delivery
16 76 (5.73%) CI/CD
17 73 (5.50%) Asset Management
17 73 (5.50%) Configuration Management
18 64 (4.82%) Problem Management
Programming Languages
1 110 (8.29%) JavaScript
2 98 (7.39%) SQL
3 92 (6.93%) Python
4 86 (6.48%) PowerShell
5 59 (4.45%) Java
6 54 (4.07%) Bash
7 27 (2.03%) Shell Script
8 20 (1.51%) C#
9 17 (1.28%) Go
10 13 (0.98%) PL/SQL
11 12 (0.90%) C
12 11 (0.83%) Perl
13 10 (0.75%) Ruby
13 10 (0.75%) VB.NET
14 9 (0.68%) T-SQL
15 6 (0.45%) ABAP
15 6 (0.45%) Groovy
15 6 (0.45%) Jython
15 6 (0.45%) VBA
16 5 (0.38%) VBScript
Qualifications
1 124 (9.34%) Security Cleared
2 94 (7.08%) SC Cleared
3 76 (5.73%) Degree
4 49 (3.69%) Microsoft Certification
5 34 (2.56%) ITIL Certification
6 32 (2.41%) A+ Certification
7 25 (1.88%) MCSA
8 22 (1.66%) ITIL Foundation Certificate
9 19 (1.43%) BPSS Clearance
10 18 (1.36%) MCSE
11 14 (1.06%) DV Cleared
12 11 (0.83%) Computer Science Degree
12 11 (0.83%) MCP
13 10 (0.75%) PMI Certification
14 9 (0.68%) ISTQB
15 7 (0.53%) Cisco Certification
15 7 (0.53%) IIBA
15 7 (0.53%) ISEB
16 6 (0.45%) PMP
16 6 (0.45%) PRINCE2 Certification
Quality Assurance & Compliance
1 103 (7.76%) SLA
2 33 (2.49%) Data Quality
3 29 (2.19%) GRC
4 28 (2.11%) QA
5 13 (0.98%) GDPR
5 13 (0.98%) ISO/IEC 27001
6 12 (0.90%) PMO
7 11 (0.83%) COBIT
7 11 (0.83%) Sarbanes-Oxley
8 9 (0.68%) NIST
9 5 (0.38%) Accessibility
10 3 (0.23%) ISO/IEC 20000
10 3 (0.23%) PCI DSS
11 1 (0.075%) Actionable Recommendations
11 1 (0.075%) Disclosure Scotland
11 1 (0.075%) Government Security Classifications
11 1 (0.075%) ISO 22301
11 1 (0.075%) ISO 31000
11 1 (0.075%) NCSC
11 1 (0.075%) NIST 800
System Software
1 178 (13.41%) Active Directory
2 58 (4.37%) VMware Infrastructure
3 48 (3.62%) Docker
4 23 (1.73%) Virtual Machines
5 16 (1.21%) Firmware
5 16 (1.21%) vSphere
6 15 (1.13%) Virtual Desktop
7 9 (0.68%) NFS
7 9 (0.68%) VMware ESXi
8 6 (0.45%) EMC RecoverPoint
8 6 (0.45%) Hyper-V
8 6 (0.45%) Microsoft App-V
9 3 (0.23%) Oracle RAC
10 2 (0.15%) RACF
10 2 (0.15%) Time Sharing Option
10 2 (0.15%) Veritas File System
10 2 (0.15%) Veritas Volume Manager
10 2 (0.15%) VMware NSX
11 1 (0.075%) Virtual Servers
11 1 (0.075%) VirtualBox
Systems Management
1 75 (5.65%) SCCM
2 68 (5.12%) Terraform
3 48 (3.62%) Ansible
4 45 (3.39%) Kubernetes
5 42 (3.17%) Single Sign-On
6 34 (2.56%) Microsoft Intune
7 19 (1.43%) Active Directory Federation Services
8 13 (0.98%) Jamf Pro
8 13 (0.98%) Prometheus
9 10 (0.75%) Kibana
10 8 (0.60%) Argo
10 8 (0.60%) Consul
10 8 (0.60%) Grafana
11 7 (0.53%) AirWatch
11 7 (0.53%) Control-M
11 7 (0.53%) logstash
11 7 (0.53%) Nagios
11 7 (0.53%) RSA Archer
11 7 (0.53%) vRealize
12 6 (0.45%) Failover Clustering
Vendors
1 230 (17.33%) Microsoft
2 81 (6.10%) VMware
3 79 (5.95%) SAP
4 76 (5.73%) Citrix
5 63 (4.75%) Remedy
6 54 (4.07%) Oracle
7 44 (3.32%) Cisco
8 34 (2.56%) Snow
9 32 (2.41%) IBM
9 32 (2.41%) Splunk
10 30 (2.26%) Apple
11 27 (2.03%) Red Hat
12 22 (1.66%) Google
13 21 (1.58%) Salesforce.com
14 20 (1.51%) Dynatrace
15 17 (1.28%) BMC
16 15 (1.13%) CyberArk
17 13 (0.98%) Adobe
18 12 (0.90%) HP
19 11 (0.83%) EMC