The table below provides summary statistics for contract job vacancies advertised in England with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 3 months to 23 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
ServiceNow
UK / England
Rank 241 303 428
Rank change year-on-year +62 +125  
Contract jobs citing ServiceNow 417 349 168
As % of all contract IT jobs advertised in England 1.01% 0.72% 0.35%
As % of the Vendors category 2.30% 1.65% 0.78%
Number of daily rates quoted 282 239 110
Median daily rate £463 £475 £430
Median daily rate % change year-on-year -2.63% +10.46%  
90% offered a daily rate of more than £152 £300 £224
10% offered a daily rate of more than £575 £600 £528
UK excluding London median daily rate £400 £418 £325
% change year-on-year -4.19% +28.46%  
Number of hourly rates quoted 9 4 5
Median hourly rate £67.89 £18.00 £14.00
Median hourly rate % change year-on-year +277.16% +28.57%  
90% offered a hourly rate of more than £15.40 £13.80 £13.09
10% offered a hourly rate of more than £73.47 £37.20 £43.80
UK excluding London median hourly rate £67.89 £17.00 £38.50
% change year-on-year +299.35% -55.84%  

ServiceNow is in the vendor products and services category. The following table is for comparison with the above and provides summary statistics for all vendor product and service related skills in contract job vacancies advertised in England.

Contract Vendor Product & Service Skills
England
Contract job vacancies with a requirement for skills associated with vendor products and/or services 18095 21190 21568
As % of all contract IT job vacancies advertised in England 43.86% 43.54% 45.31%
Number of daily rates quoted 11249 13005 12444
Median daily rate £425 £408 £400
Median daily rate % change year-on-year +4.29% +1.87%  
90% offered a daily rate of more than £265 £250 £235
10% offered a daily rate of more than £585 £563 £550
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 634 759 903
Median hourly rate £17.50 £19.96 £17.50
Median hourly rate % change year-on-year -12.31% +14.04%  
90% offered a hourly rate of more than £10.50 £10.69 £11.38
10% offered a hourly rate of more than £47.17 £51.00 £42.50
UK excluding London median hourly rate £16.25 £19.50 £17.22
% change year-on-year -16.64% +13.21%  

ServiceNow
Job Vacancy Trend in England

The job posting trend of jobs advertised in England citing ServiceNow as a proportion of all contract or permanent IT jobs with a match in the Vendors category.

Job vacancy trend for ServiceNow in England

ServiceNow
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in England.

Contractor daily rate trend for ServiceNow in England

ServiceNow
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing ServiceNow in England over the 3 months to 23 March 2017.

Contractor daily rate histogram for ServiceNow in England

ServiceNow
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow in England.

Contractor hourly rate trend for ServiceNow in England

ServiceNow
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing ServiceNow in England over the 3 months to 23 March 2017.

Contractor hourly rate histogram for ServiceNow in England

ServiceNow
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the England region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +8 222 £478 -4.50% 30
South East +70 81 £370 -7.50% 9
North West +23 31 £438 -5.40%
West Midlands +22 28 £425 +13.33%
North East +3 21 £375 -33.33% 4
Yorkshire +13 14 £425 -30.61%
East of England -5 8 £125 -60.93% 1
South West +4 7 £450 +53.19% 1
East Midlands -2 2 - - 2
ServiceNow
UK

ServiceNow
Top 30 Related IT Skills in England

For the 6 months to 23 March 2017, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for ServiceNow.

1 437 (51.35%) ITIL
2 285 (33.49%) ITSM
3 248 (29.14%) Service Management
4 243 (28.55%) JavaScript
5 191 (22.44%) HTML
6 186 (21.86%) Agile Software Development
7 152 (17.86%) Finance
8 148 (17.39%) Web Services
9 136 (15.98%) Windows
10 129 (15.16%) XML
11 125 (14.69%) CSS
12 109 (12.81%) Workflow
12 109 (12.81%) CMDB
13 96 (11.28%) Configuration Management
14 81 (9.52%) Active Directory
15 80 (9.40%) CMS
16 78 (9.17%) Microsoft
17 71 (8.34%) AngularJS
18 70 (8.23%) Remedy
19 67 (7.87%) Security Cleared
20 66 (7.76%) ITIL V3
21 63 (7.40%) Service Delivery
21 63 (7.40%) Java
22 62 (7.29%) SDLC
23 61 (7.17%) Scrum
24 60 (7.05%) SC Cleared
25 59 (6.93%) DevOps
26 56 (6.58%) PowerShell
27 54 (6.35%) Stakeholder Management
27 54 (6.35%) MS Excel

ServiceNow
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 80 (9.40%) CMS
2 48 (5.64%) SharePoint
3 17 (2.00%) Confluence
4 16 (1.88%) MS Exchange
5 13 (1.53%) Skype for Business
6 9 (1.06%) Exchange Server 2013
6 9 (1.06%) IIS
7 7 (0.82%) BizTalk Server
7 7 (0.82%) Exchange Server 2010
8 4 (0.47%) Tomcat
9 3 (0.35%) Elasticsearch
9 3 (0.35%) IBM Notes
10 2 (0.24%) Apache Spark
10 2 (0.24%) Blackberry Enterprise Server
10 2 (0.24%) Exchange Server 2007
10 2 (0.24%) JBoss
11 1 (0.12%) Apache
11 1 (0.12%) Apache Pig
11 1 (0.12%) WebLogic
11 1 (0.12%) WebSphere
Applications
1 54 (6.35%) MS Excel
2 46 (5.41%) MS Office
3 14 (1.65%) MS PowerPoint
4 7 (0.82%) MS Visio
5 2 (0.24%) Spreadsheet
6 1 (0.12%) MS Project
Business Applications
1 33 (3.88%) Remedy ITSM
2 6 (0.71%) SAP Oil and Gas
3 2 (0.24%) Dynamics AX
3 2 (0.24%) SAP HCM
3 2 (0.24%) Sentinel
3 2 (0.24%) Unit4 Business World
4 1 (0.12%) Maximo
4 1 (0.12%) NetSuite
4 1 (0.12%) Odoo
4 1 (0.12%) Oracle ERP
4 1 (0.12%) Payment Gateway
Cloud Services
1 52 (6.11%) SaaS
2 46 (5.41%) Microsoft Azure
3 40 (4.70%) Amazon AWS
4 25 (2.94%) Office 365
5 10 (1.18%) PaaS
6 9 (1.06%) GitHub
7 8 (0.94%) SuccessFactors
8 7 (0.82%) Amazon S3
8 7 (0.82%) AWS CloudFormation
8 7 (0.82%) G Suite
8 7 (0.82%) IaaS
8 7 (0.82%) OneDrive
8 7 (0.82%) Virtual Private Cloud
9 3 (0.35%) OpenShift
10 1 (0.12%) Amazon EC2
10 1 (0.12%) Amazon SQS
10 1 (0.12%) Cloud Computing
10 1 (0.12%) Google Cloud Platform
10 1 (0.12%) Veeva
Communications & Networking
1 50 (5.88%) LDAP
2 18 (2.12%) SSL
3 14 (1.65%) TCP/IP
3 14 (1.65%) VPN
4 13 (1.53%) Internet
5 11 (1.29%) Firewall
6 8 (0.94%) SAN
6 8 (0.94%) Skype
6 8 (0.94%) WAN
7 7 (0.82%) DHCP
7 7 (0.82%) DNS
7 7 (0.82%) LAN
7 7 (0.82%) SSH
7 7 (0.82%) VoIP
8 6 (0.71%) HTTP
9 5 (0.59%) Cisco ASA
9 5 (0.59%) Remote Desktop
9 5 (0.59%) SMTP
9 5 (0.59%) TACACS
9 5 (0.59%) Wi-Fi
Database & Business Intelligence
1 27 (3.17%) SQL Server
2 10 (1.18%) Relational Database
3 7 (0.82%) Data Warehouse
4 5 (0.59%) DB2
5 4 (0.47%) MySQL
6 3 (0.35%) Big Data
6 3 (0.35%) Hadoop
7 2 (0.24%) BusinessObjects
7 2 (0.24%) Crystal Reports
7 2 (0.24%) MS Access
7 2 (0.24%) Oracle Database
7 2 (0.24%) RDBMS
7 2 (0.24%) SQL Server 2008
7 2 (0.24%) SQL Server 2012
7 2 (0.24%) SQL Server Integration Services
8 1 (0.12%) Data Mining
8 1 (0.12%) DataStage
8 1 (0.12%) Oracle Database 11g
8 1 (0.12%) Oracle Reports
8 1 (0.12%) QlikView
Development Applications
1 23 (2.70%) JIRA
2 20 (2.35%) Git (software)
3 13 (1.53%) Jenkins
3 13 (1.53%) Selenium
4 8 (0.94%) Team Foundation Server
5 5 (0.59%) git-flow
5 5 (0.59%) Maven
5 5 (0.59%) MSBuild
5 5 (0.59%) Visual Studio
6 4 (0.47%) Subversion
7 3 (0.35%) Ant
7 3 (0.35%) Gradle
7 3 (0.35%) StarTeam
8 2 (0.24%) Visual Studio Team System
9 1 (0.12%) Artifactory
9 1 (0.12%) ERwin
9 1 (0.12%) MSI
9 1 (0.12%) Sonatype Nexus
General
1 152 (17.86%) Finance
2 49 (5.76%) Banking
3 26 (3.06%) Manufacturing
4 23 (2.70%) Retail
5 19 (2.23%) Pharmaceutical
6 17 (2.00%) Telecoms
7 12 (1.41%) Investment Banking
8 10 (1.18%) Advertising
9 9 (1.06%) Law
9 9 (1.06%) Legal
10 8 (0.94%) Financial Institution
11 7 (0.82%) Electronics
11 7 (0.82%) Marketing
12 6 (0.71%) Publishing
13 4 (0.47%) Automotive
13 4 (0.47%) Japanese Language
14 3 (0.35%) French Language
15 2 (0.24%) Billing
16 1 (0.12%) German Language
16 1 (0.12%) Local Government
Job Titles
1 315 (37.02%) Developer
2 267 (31.37%) ServiceNow Developer
3 144 (16.92%) Analyst
4 77 (9.05%) Consultant
5 64 (7.52%) Architect
6 53 (6.23%) Business Analyst
7 52 (6.11%) ServiceNow Consultant
8 50 (5.88%) Administrator
9 46 (5.41%) Service Analyst
10 34 (4.00%) Service Manager
11 33 (3.88%) Service Desk Analyst
12 27 (3.17%) Project Manager
13 19 (2.23%) Desktop Support
14 18 (2.12%) Support Engineer
15 17 (2.00%) Systems Administrator
16 16 (1.88%) IT Manager
17 15 (1.76%) ITSM Developer
18 14 (1.65%) Incident Manager
18 14 (1.65%) Support Analyst
19 13 (1.53%) IT Analyst
Libraries, Frameworks & Software Standards
1 191 (22.44%) HTML
2 148 (17.39%) Web Services
3 129 (15.16%) XML
4 125 (14.69%) CSS
5 71 (8.34%) AngularJS
6 53 (6.23%) Twitter Bootstrap
7 51 (5.99%) Ajax
8 48 (5.64%) REST
9 43 (5.05%) SOAP
10 32 (3.76%) HTML5
11 26 (3.06%) JSON
12 25 (2.94%) .NET
13 18 (2.12%) SAML
14 15 (1.76%) XHTML
14 15 (1.76%) XSL
15 12 (1.41%) Middleware
15 12 (1.41%) Node.js
15 12 (1.41%) XML Schema
16 9 (1.06%) Spring
16 9 (1.06%) Velocity
Miscellaneous
1 109 (12.81%) CMDB
2 43 (5.05%) Analytical Skills
3 26 (3.06%) Management Information System
4 21 (2.47%) User Experience
5 19 (2.23%) Data Centre
6 13 (1.53%) Web 2.0
7 11 (1.29%) Enterprise Software
8 10 (1.18%) Blackberry
9 9 (1.06%) Mainframe
9 9 (1.06%) Virtual Team
10 8 (0.94%) Security Operations Centre
11 7 (0.82%) Data Structures
12 6 (0.71%) Cloud Native
12 6 (0.71%) Wiki
13 5 (0.59%) Hedge funds
14 4 (0.47%) Learning Management System
15 3 (0.35%) Computer Science
15 3 (0.35%) iPhone
15 3 (0.35%) Minimum Viable Product
15 3 (0.35%) Private Cloud
Operating Systems
1 136 (15.98%) Windows
2 51 (5.99%) Linux
3 49 (5.76%) Windows 7
4 38 (4.47%) Windows Server
5 33 (3.88%) Windows 10
6 30 (3.53%) Unix
7 12 (1.41%) Android
7 12 (1.41%) Mac OS X
7 12 (1.41%) Windows Server 2012
7 12 (1.41%) Windows XP
8 11 (1.29%) Windows Server 2008
9 9 (1.06%) Apple iOS
9 9 (1.06%) Red Hat Enterprise Linux
9 9 (1.06%) Solaris
10 8 (0.94%) AIX
11 7 (0.82%) HPUX
11 7 (0.82%) Ubuntu
12 6 (0.71%) Windows Server 2003
13 5 (0.59%) Windows 8
14 3 (0.35%) Windows Vista
Processes & Methodologies
1 437 (51.35%) ITIL
2 285 (33.49%) ITSM
3 248 (29.14%) Service Management
4 186 (21.86%) Agile Software Development
5 109 (12.81%) Workflow
6 96 (11.28%) Configuration Management
7 66 (7.76%) ITIL V3
8 63 (7.40%) Service Delivery
9 62 (7.29%) SDLC
10 61 (7.17%) Scrum
11 59 (6.93%) DevOps
12 54 (6.35%) Stakeholder Management
13 51 (5.99%) Incident Management
14 49 (5.76%) Asset Management
15 46 (5.41%) Change Management
15 46 (5.41%) Project Management
16 44 (5.17%) Continuous Improvement
16 44 (5.17%) PRINCE2
17 40 (4.70%) Business Analysis
18 31 (3.64%) Migration
Programming Languages
1 243 (28.55%) JavaScript
2 63 (7.40%) Java
3 56 (6.58%) PowerShell
4 50 (5.88%) SQL
5 17 (2.00%) Perl
6 15 (1.76%) Python
7 13 (1.53%) C#
8 11 (1.29%) C
9 10 (1.18%) Bash Shell
10 9 (1.06%) PHP
11 7 (0.82%) C++
11 7 (0.82%) T-SQL
12 6 (0.71%) VB.NET
13 3 (0.35%) COBOL
13 3 (0.35%) VB
13 3 (0.35%) VBScript
14 1 (0.12%) PL/SQL
14 1 (0.12%) Shell Script
14 1 (0.12%) VBA
14 1 (0.12%) XPath
Qualifications
1 67 (7.87%) Security Cleared
2 60 (7.05%) SC Cleared
3 39 (4.58%) ITIL Certification
4 31 (3.64%) Degree
5 25 (2.94%) ITIL Foundation Certificate
6 13 (1.53%) Microsoft Certification
7 8 (0.94%) PMP
8 7 (0.82%) DV Cleared
9 5 (0.59%) BPSS Clearance
9 5 (0.59%) CISSP
9 5 (0.59%) MCP
9 5 (0.59%) MCSE
9 5 (0.59%) VMware Certified Professional (VCP)
10 4 (0.47%) MCITP
10 4 (0.47%) PMI Certification
11 3 (0.35%) APMP
11 3 (0.35%) CCNP
11 3 (0.35%) Cisco Certification
12 2 (0.24%) CCNA
12 2 (0.24%) CRISC
Quality Assurance & Compliance
1 42 (4.94%) SLA
2 18 (2.12%) QA
3 10 (1.18%) Disclosure Scotland
4 8 (0.94%) Data Quality
5 5 (0.59%) GPG13
5 5 (0.59%) ISO/IEC 27001
5 5 (0.59%) PCI DSS
6 4 (0.47%) GxP
7 3 (0.35%) COBIT
7 3 (0.35%) GAMP
8 2 (0.24%) Cyber Essentials
8 2 (0.24%) Cyber Essentials PLUS
8 2 (0.24%) HMG Security Policy Framework
8 2 (0.24%) PMO
8 2 (0.24%) RMADS
9 1 (0.12%) Sarbanes-Oxley
System Software
1 81 (9.52%) Active Directory
2 14 (1.65%) Docker
2 14 (1.65%) VMware Infrastructure
3 10 (1.18%) BitLocker
4 9 (1.06%) XenDesktop
5 8 (0.94%) XenApp
6 7 (0.82%) Virtual Desktop
6 7 (0.82%) Xen
7 5 (0.59%) vSphere
8 3 (0.35%) Hyper-V
8 3 (0.35%) Microsoft App-V
8 3 (0.35%) Virtual Machines
8 3 (0.35%) VMware Workstation
9 2 (0.24%) RACF
9 2 (0.24%) VMware ESXi
10 1 (0.12%) DFS Replication
10 1 (0.12%) Gluster
10 1 (0.12%) HDFS
10 1 (0.12%) Veritas Cluster Server
10 1 (0.12%) Veritas Volume Manager
Systems Management
1 32 (3.76%) SCCM
2 16 (1.88%) Puppet
3 14 (1.65%) SCOM
4 11 (1.29%) Tivoli
5 8 (0.94%) Netcool
6 7 (0.82%) IBM BigFix
6 7 (0.82%) WSUS
7 6 (0.71%) Opscode Chef
8 5 (0.59%) Ansible
9 3 (0.35%) AirWatch
9 3 (0.35%) FortiGate
9 3 (0.35%) Tivoli Monitoring
9 3 (0.35%) Unicenter
10 2 (0.24%) Control-M
10 2 (0.24%) Kibana
10 2 (0.24%) Oracle Enterprise Manager
10 2 (0.24%) Pingdom
10 2 (0.24%) Systems Management Server (SMS)
10 2 (0.24%) Tivoli Storage Manager
10 2 (0.24%) vRealize
Vendors
1 78 (9.17%) Microsoft
2 70 (8.23%) Remedy
3 47 (5.52%) HP
4 38 (4.47%) BMC
5 31 (3.64%) Citrix
6 28 (3.29%) VMware
7 27 (3.17%) CA
8 23 (2.70%) SAP
9 20 (2.35%) Cisco
9 20 (2.35%) Snow
10 19 (2.23%) Apple
11 15 (1.76%) IBM
11 15 (1.76%) Oracle
12 13 (1.53%) Splunk
13 12 (1.41%) Twitter
14 10 (1.18%) AppDynamics
14 10 (1.18%) Dell
14 10 (1.18%) EMC
14 10 (1.18%) F5
14 10 (1.18%) PagerDuty
City, London
Red10
Rate: £375 - £400 per day
Posted: Yesterday
City of London
Interquest - IQ Tech
Rate: £450 - £550 per day
Posted: 23 hours ago
City, London
Thebes IT
Posted: 22 hours ago
Newcastle Upon Tyne, Tyne and Wear
Square One Resources
Rate: Unspecified Negoiable
Posted: Yesterday
Oxfordshire
IntaPeople
Rate: £400 - £500 per annum
Posted: 2 days ago
Southampton, Hampshire
Computer People
Rate: Competitive
Posted: 5 days ago
Newcastle Upon Tyne, Tyne and Wear
Lorien Resourcing
Rate: £350 - £400 per annum
Posted: 6 days ago
Bracknell, Berkshire
Lorien Resourcing
Posted: 5 days ago
London
Computer People
Rate: Competitive
Posted: 6 days ago
London
Oscar
Rate: £300 - £350 per day
Posted: 5 days ago
Central London / West End
H&R Talent
Rate: From £15 to £17 per hour
Posted: 2 days ago
London
Hays Finance Technology
Rate: £250.00 - £300.00 per day
Posted: 6 days ago
Bristol
CPS Group Limited
Rate: £500 - £600 per day
Posted: 22 days ago
London
Bankside Recruitment
Rate: up to £90,000 plus benefits and bonus or contract basis
Posted: 27 days ago