Period
to 20 April 2018

The table below provides summary statistics for contract job vacancies advertised in England with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 20 April 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
UK > England
6 months to
20 Apr 2018
Same period 2017 Same period 2016
Rank 243 250 314
Rank change year-on-year +7 +64 +180
Contract jobs citing ServiceNow 1,031 883 743
As % of all contract IT jobs advertised in England 1.11% 1.03% 0.76%
As % of the Vendors category 2.66% 2.32% 1.74%
Number of daily rates quoted 733 614 512
England median daily rate £495 £450 £488
Median daily rate % change year-on-year +10.00% -7.69% +14.71%
10th Percentile £250 £229 £304
90th Percentile £625 £600 £625
UK median daily rate £488 £450 £475
% change year-on-year +8.33% -5.26% +11.76%
Number of hourly rates quoted 44 17 8
England median hourly rate £16.75 £17.00 £18.00
Median hourly rate % change year-on-year -1.47% -5.56% +28.57%
10th Percentile £11.25 £14.20 £10.50
90th Percentile £46.45 £74.34 £30.13
UK median hourly rate £16.00 £18.50 £18.00
% change year-on-year -13.51% +2.78% +28.57%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in England.

All Vendors
England
Contract vacancies with a requirement for knowledge or experience of vendor products and services 38,777 38,118 42,747
As % of all contract IT jobs advertised in England 41.84% 44.38% 43.51%
Number of daily rates quoted 24,406 23,633 26,122
England median daily rate £450 £425 £413
Median daily rate % change year-on-year +5.88% +3.03% +3.13%
10th Percentile £250 £255 £240
90th Percentile £625 £600 £588
UK median daily rate £450 £425 £408
% change year-on-year +5.88% +4.29% +1.88%
Number of hourly rates quoted 1,335 1,326 1,569
England median hourly rate £17.50 £17.50 £18.75
Median hourly rate % change year-on-year - -6.67% +10.29%
10th Percentile £10.80 £10.25 £10.00
90th Percentile £47.50 £47.17 £47.80
UK median hourly rate £17.50 £17.00 £19.00
% change year-on-year +2.94% -10.53% +11.76%

ServiceNow
Job Vacancy Trend in England

Job postings citing ServiceNow as a percentage of all IT jobs advertised in England.

Job vacancy trend for ServiceNow in England

ServiceNow
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in England.

Contractor daily rate trend for ServiceNow in England

ServiceNow
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing ServiceNow in England over the 6 months to 20 April 2018.

Contractor daily rate histogram for ServiceNow in England

ServiceNow
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in England.

Contractor hourly rate trend for ServiceNow in England

ServiceNow
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing ServiceNow in England over the 6 months to 20 April 2018.

Contractor hourly rate histogram for ServiceNow in England

ServiceNow
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the England region over the 6 months to 20 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -4 589 £500 +5.26% 55
South East +22 190 £463 +9.47% 24
North of England +8 159 £410 -3.53% 7
North West +3 95 £438 -2.78% 2
Midlands -18 49 £400 -6.98% 11
West Midlands -3 44 £400 -5.88% 9
North East +32 42 £400 +14.29%
Yorkshire -15 22 £500 +17.65% 5
East of England -2 20 £180 -60.00% 3
South West +8 12 £550 +10.00% 4
East Midlands -4 5 £370 -27.80% 2
South Coast - 1 £500 -
ServiceNow
UK

For the 6 months to 20 April 2018, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for ServiceNow.

1 434 (42.10%) ITIL
2 362 (35.11%) ITSM
3 319 (30.94%) Service Management
4 211 (20.47%) Windows
5 141 (13.68%) Finance
6 137 (13.29%) Agile Software Development
7 135 (13.09%) JavaScript
8 134 (13.00%) Active Directory
9 118 (11.45%) Microsoft
10 107 (10.38%) Analytical Skills
11 105 (10.18%) Change Management
12 104 (10.09%) Security Cleared
13 94 (9.12%) Stakeholder Management
14 92 (8.92%) HTML
15 91 (8.83%) Microsoft Office
16 90 (8.73%) ITIL V3
17 87 (8.44%) XML
17 87 (8.44%) Problem-Solving
18 86 (8.34%) CSS
18 86 (8.34%) Linux
18 86 (8.34%) ITIL Certification
18 86 (8.34%) SC Cleared
19 81 (7.86%) Web Services
20 78 (7.57%) Configuration Management
20 78 (7.57%) CMDB
21 75 (7.27%) SaaS
22 72 (6.98%) Asset Management
23 69 (6.69%) DevOps
24 68 (6.60%) Project Management
25 67 (6.50%) Incident Management

ServiceNow
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 38 (3.69%) CMS
2 35 (3.39%) SharePoint
3 34 (3.30%) Confluence
4 32 (3.10%) Skype for Business
5 26 (2.52%) Apache
6 24 (2.33%) MS Exchange
7 17 (1.65%) IIS
8 14 (1.36%) Tomcat
9 11 (1.07%) Elasticsearch
9 11 (1.07%) nginx
10 10 (0.97%) Exchange Server 2010
10 10 (0.97%) Exchange Server 2013
11 7 (0.68%) JBoss
11 7 (0.68%) WebLogic
12 4 (0.39%) Apache Spark
12 4 (0.39%) Blackberry Enterprise Server
13 3 (0.29%) SharePoint 2013
14 2 (0.19%) Oracle Workflow
14 2 (0.19%) SharePoint Server
15 1 (0.097%) SAS
Applications
1 91 (8.83%) Microsoft Office
2 48 (4.66%) Microsoft Excel
3 20 (1.94%) Microsoft PowerPoint
4 12 (1.16%) MS Visio
5 11 (1.07%) Microsoft Project
6 7 (0.68%) HipChat
7 1 (0.097%) Adobe Creative Suite
7 1 (0.097%) AutoCAD
Business Applications
1 18 (1.75%) Remedy ITSM
2 5 (0.48%) assyst
3 2 (0.19%) Dynamics CRM
3 2 (0.19%) Workfront
4 1 (0.097%) Dynamics GP
4 1 (0.097%) Markit EDM
4 1 (0.097%) SAP CO
4 1 (0.097%) SAP ERP
4 1 (0.097%) SAP FI
4 1 (0.097%) SAP FI/CO
Cloud Services
1 75 (7.27%) SaaS
2 52 (5.04%) Office 365
3 45 (4.36%) PaaS
4 44 (4.27%) IaaS
5 42 (4.07%) Microsoft Azure
6 32 (3.10%) Amazon AWS
7 11 (1.07%) GitHub
7 11 (1.07%) OneDrive
8 8 (0.78%) AWS CloudFormation
8 8 (0.78%) Cloud Computing
9 6 (0.58%) Slack
9 6 (0.58%) Trello
10 5 (0.48%) Azure Active Directory
10 5 (0.48%) G Suite
11 3 (0.29%) Google Cloud Platform
11 3 (0.29%) SuccessFactors
12 2 (0.19%) BrowserStack
12 2 (0.19%) Lucidchart
Communications & Networking
1 39 (3.78%) Skype
2 35 (3.39%) Firewall
3 26 (2.52%) DNS
4 25 (2.42%) TCP/IP
5 20 (1.94%) VPN
6 14 (1.36%) SSL
7 13 (1.26%) DHCP
8 12 (1.16%) BIG-IP
9 11 (1.07%) Broadband
9 11 (1.07%) Cisco ASA
10 10 (0.97%) BGP
10 10 (0.97%) FTP
10 10 (0.97%) IPsec
10 10 (0.97%) OSPF
10 10 (0.97%) Remote Desktop
10 10 (0.97%) WAN
10 10 (0.97%) Wireless
11 9 (0.87%) Cisco ISE
11 9 (0.87%) F5 BIG-IP LTM
11 9 (0.87%) LAN
Database & Business Intelligence
1 19 (1.84%) MySQL
2 17 (1.65%) SQL Server
3 12 (1.16%) Hadoop
4 10 (0.97%) Relational Database
5 9 (0.87%) Big Data
6 8 (0.78%) Power BI
7 5 (0.48%) Spotfire
8 4 (0.39%) MongoDB
8 4 (0.39%) PostgreSQL
9 3 (0.29%) Data Warehouse
9 3 (0.29%) Oracle Database
10 2 (0.19%) EDMS
10 2 (0.19%) Pentaho
11 1 (0.097%) MS Access
11 1 (0.097%) QlikView
11 1 (0.097%) Redis
11 1 (0.097%) SQL Server 2008
Development Applications
1 58 (5.63%) JIRA
2 23 (2.23%) Git (software)
3 16 (1.55%) Jenkins
4 15 (1.45%) Selenium
5 12 (1.16%) Gerrit
6 8 (0.78%) Zephyr
7 6 (0.58%) Bitbucket
7 6 (0.58%) Visual Studio Team System
8 5 (0.48%) Visual Studio
9 4 (0.39%) MSI
9 4 (0.39%) WebDriver
10 3 (0.29%) Cucumber
10 3 (0.29%) Jasmine
11 2 (0.19%) Artifactory
11 2 (0.19%) GitLab
11 2 (0.19%) Team Foundation Server
12 1 (0.097%) JMeter
12 1 (0.097%) LoadRunner
12 1 (0.097%) Protractor
12 1 (0.097%) SQL Server Management Studio (SSMS)
General
1 141 (13.68%) Finance
2 47 (4.56%) Banking
3 34 (3.30%) Telecoms
4 20 (1.94%) Financial Institution
5 11 (1.07%) Manufacturing
6 10 (0.97%) Investment Banking
6 10 (0.97%) Local Government
6 10 (0.97%) Publishing
6 10 (0.97%) Retail
7 8 (0.78%) German Language
7 8 (0.78%) Legal
7 8 (0.78%) Pharmaceutical
8 7 (0.68%) Billing
9 5 (0.48%) French Language
9 5 (0.48%) Games
9 5 (0.48%) Marketing
10 4 (0.39%) Law
11 3 (0.29%) Front Office
11 3 (0.29%) Japanese Language
11 3 (0.29%) Spanish Language
Job Titles
1 245 (23.76%) Analyst
2 208 (20.17%) Developer
3 177 (17.17%) ServiceNow Developer
4 139 (13.48%) Architect
5 103 (9.99%) Consultant
6 94 (9.12%) Business Analyst
7 72 (6.98%) ServiceNow Consultant
8 62 (6.01%) Project Manager
8 62 (6.01%) Service Analyst
9 49 (4.75%) Service Desk Analyst
10 40 (3.88%) Service Manager
11 32 (3.10%) Support Analyst
12 27 (2.62%) Support Engineer
13 26 (2.52%) Desktop Support
14 24 (2.33%) Lead Developer
15 23 (2.23%) Administrator
15 23 (2.23%) Lead Architect
16 22 (2.13%) 1st Line Support
16 22 (2.13%) IT Analyst
16 22 (2.13%) IT Manager
Libraries, Frameworks & Software Standards
1 92 (8.92%) HTML
2 87 (8.44%) XML
3 86 (8.34%) CSS
4 81 (7.86%) Web Services
5 66 (6.40%) AngularJS
6 58 (5.63%) REST
7 51 (4.95%) LDAP
8 39 (3.78%) SOAP
9 33 (3.20%) Ajax
10 23 (2.23%) SailPoint
11 20 (1.94%) HTML5
11 20 (1.94%) SAML
12 16 (1.55%) .NET
13 15 (1.45%) ISPF
14 11 (1.07%) Twitter Bootstrap
15 10 (0.97%) JSON
15 10 (0.97%) XHTML
16 9 (0.87%) Middleware
17 6 (0.58%) Anaconda
17 6 (0.58%) CSS3
Miscellaneous
1 107 (10.38%) Analytical Skills
2 78 (7.57%) CMDB
3 52 (5.04%) Management Information System
4 40 (3.88%) Greenfield Project
5 28 (2.72%) Data Centre
6 23 (2.23%) User Experience
7 20 (1.94%) Self-Motivation
8 15 (1.45%) VSAM
9 14 (1.36%) Hedge funds
10 11 (1.07%) Video Conferencing
11 10 (0.97%) Computer Science
12 9 (0.87%) Blackberry
13 7 (0.68%) iPad
13 7 (0.68%) Virtual Team
14 6 (0.58%) Data Structures
14 6 (0.58%) PKI
14 6 (0.58%) Public Cloud
14 6 (0.58%) Web 2.0
15 5 (0.48%) Enterprise Software
15 5 (0.48%) Smartphone
Operating Systems
1 211 (20.47%) Windows
2 86 (8.34%) Linux
3 59 (5.72%) Windows 10
4 55 (5.33%) Windows 7
5 42 (4.07%) Unix
6 41 (3.98%) Red Hat Enterprise Linux
7 39 (3.78%) Windows Server
8 23 (2.23%) Windows Server 2008
9 22 (2.13%) AIX
10 20 (1.94%) VMS
11 18 (1.75%) Windows Server 2012
12 16 (1.55%) HPUX
12 16 (1.55%) MVS
12 16 (1.55%) Solaris
12 16 (1.55%) Windows 2000 Server
13 14 (1.36%) CentOS
13 14 (1.36%) VME
14 10 (0.97%) Mac OS X
15 8 (0.78%) Mac OS
16 7 (0.68%) Android
Processes & Methodologies
1 434 (42.10%) ITIL
2 362 (35.11%) ITSM
3 319 (30.94%) Service Management
4 137 (13.29%) Agile Software Development
5 105 (10.18%) Change Management
6 94 (9.12%) Stakeholder Management
7 90 (8.73%) ITIL V3
8 87 (8.44%) Problem-Solving
9 78 (7.57%) Configuration Management
10 72 (6.98%) Asset Management
11 69 (6.69%) DevOps
12 68 (6.60%) Project Management
13 67 (6.50%) Incident Management
14 59 (5.72%) Service Delivery
15 57 (5.53%) Problem Management
16 52 (5.04%) Migration
16 52 (5.04%) Release Management
17 51 (4.95%) Scrum
18 49 (4.75%) Data Modelling
19 43 (4.17%) Analytics
Programming Languages
1 135 (13.09%) JavaScript
2 62 (6.01%) PowerShell
3 54 (5.24%) SQL
4 42 (4.07%) Java
5 40 (3.88%) Python
6 33 (3.20%) Shell Script
7 32 (3.10%) Bash Shell
8 25 (2.42%) C
9 16 (1.55%) Ruby
10 15 (1.45%) JCL
11 14 (1.36%) C#
12 12 (1.16%) BeanShell
13 9 (0.87%) PHP
14 7 (0.68%) Perl
15 5 (0.48%) Groovy
16 2 (0.19%) T-SQL
17 1 (0.097%) ABAP
17 1 (0.097%) C++
17 1 (0.097%) R
17 1 (0.097%) VBA
Qualifications
1 104 (10.09%) Security Cleared
2 86 (8.34%) ITIL Certification
2 86 (8.34%) SC Cleared
3 29 (2.81%) Degree
4 16 (1.55%) ITIL Foundation Certificate
5 15 (1.45%) Cisco Certification
6 14 (1.36%) CCNP
7 13 (1.26%) Microsoft Certification
8 11 (1.07%) PRINCE2 Practitioner
9 10 (0.97%) MCP
9 10 (0.97%) PMP
10 8 (0.78%) BPSS Clearance
10 8 (0.78%) MCSE
10 8 (0.78%) PMI Certification
11 7 (0.68%) CCNA
11 7 (0.68%) Computer Science Degree
12 6 (0.58%) AWS Certification
12 6 (0.58%) DV Cleared
13 5 (0.48%) PRINCE2 Certification
13 5 (0.48%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 33 (3.20%) SLA
2 9 (0.87%) COBIT
2 9 (0.87%) Data Quality
2 9 (0.87%) QA
3 8 (0.78%) ISO/IEC 20000
4 6 (0.58%) PMO
5 4 (0.39%) GDPR
6 2 (0.19%) Disclosure Scotland
6 2 (0.19%) Sarbanes-Oxley
7 1 (0.097%) GxP
7 1 (0.097%) PCI DSS
System Software
1 134 (13.00%) Active Directory
2 29 (2.81%) VMware Infrastructure
3 22 (2.13%) Docker
4 16 (1.55%) Tivoli Workload Scheduler
5 15 (1.45%) Job Entry Subsystem
5 15 (1.45%) RACF
6 14 (1.36%) Hyper-V
7 5 (0.48%) Virtual Desktop
7 5 (0.48%) Virtual Servers
7 5 (0.48%) VMware Workstation
8 4 (0.39%) Virtual Machines
9 1 (0.097%) Microsoft App-V
9 1 (0.097%) Terminal Services
9 1 (0.097%) VMware NSX
9 1 (0.097%) vSphere
Systems Management
1 64 (6.21%) SCCM
2 44 (4.27%) Single Sign-On
3 21 (2.04%) Ansible
3 21 (2.04%) Tivoli
4 15 (1.45%) Tivoli Monitoring
5 14 (1.36%) Kubernetes
6 13 (1.26%) Cisco IPCC
7 11 (1.07%) Puppet
8 10 (0.97%) McAfee ePO
8 10 (0.97%) Terraform
9 9 (0.87%) Tivoli Storage Manager
10 8 (0.78%) OVSD
11 7 (0.68%) HAProxy
11 7 (0.68%) Opscode Chef
11 7 (0.68%) SCOM
11 7 (0.68%) Systems Management Server (SMS)
12 6 (0.58%) Rancher
13 5 (0.48%) Symantec Enterprise Vault
14 4 (0.39%) CA Single Sign-On
14 4 (0.39%) Microsoft Clustering
Vendors
1 118 (11.45%) Microsoft
2 52 (5.04%) HP
3 46 (4.46%) Remedy
4 39 (3.78%) BMC
4 39 (3.78%) VMware
5 38 (3.69%) Citrix
6 35 (3.39%) Oracle
7 32 (3.10%) IBM
7 32 (3.10%) Snow
8 30 (2.91%) Cisco
9 29 (2.81%) Red Hat
10 27 (2.62%) SAP
11 21 (2.04%) CA
12 19 (1.84%) Atlassian
12 19 (1.84%) F5
13 17 (1.65%) Splunk
14 16 (1.55%) Symantec
15 15 (1.45%) Palo Alto
16 14 (1.36%) Apple
17 11 (1.07%) McAfee