Period
to 23 January 2018

The table below provides summary statistics for contract job vacancies advertised in England with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 23 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
UK > England
6 months to
23 Jan 2018
Same period 2017 Same period 2016
Rank 249 266 337
Rank change year-on-year +17 +71 +174
Contract jobs citing ServiceNow 939 849 702
As % of all contract IT jobs advertised in England 1.01% 0.95% 0.72%
As % of the Vendors category 2.39% 2.11% 1.67%
Number of daily rates quoted 720 613 470
England median daily rate £475 £450 £475
Median daily rate % change year-on-year +5.56% -5.26% +19.50%
10th Percentile £245 £227 £300
90th Percentile £625 £575 £625
UK median daily rate £475 £450 £475
% change year-on-year +5.56% -5.26% +25.00%
Number of hourly rates quoted 24 22 16
England median hourly rate £18.06 £16.00 £19.00
Median hourly rate % change year-on-year +12.89% -15.79% +45.20%
10th Percentile £12.06 £11.68 £13.25
90th Percentile £52.75 £57.43 £26.95
UK median hourly rate £18.06 £16.00 £19.00
% change year-on-year +12.89% -15.79% +45.20%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in England.

All Vendors
England
Contract vacancies with a requirement for knowledge or experience of vendor products and services 39,249 40,226 42,080
As % of all contract IT jobs advertised in England 42.38% 45.06% 42.87%
Number of daily rates quoted 24,970 24,920 25,216
England median daily rate £450 £425 £405
Median daily rate % change year-on-year +5.88% +4.94% +1.25%
10th Percentile £238 £250 £233
90th Percentile £625 £594 £588
UK median daily rate £438 £425 £400
% change year-on-year +2.94% +6.25% -
Number of hourly rates quoted 1,292 1,478 1,793
England median hourly rate £17.49 £17.50 £18.00
Median hourly rate % change year-on-year -0.06% -2.78% +9.09%
10th Percentile £10.75 £10.25 £10.13
90th Percentile £45.00 £45.00 £46.25
UK median hourly rate £17.43 £17.00 £18.00
% change year-on-year +2.53% -5.56% +9.09%

ServiceNow
Job Vacancy Trend in England

Job postings citing ServiceNow as a percentage of all IT jobs advertised in England.

Job vacancy trend for ServiceNow in England

ServiceNow
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in England.

Contractor daily rate trend for ServiceNow in England

ServiceNow
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing ServiceNow in England over the 6 months to 23 January 2018.

Contractor daily rate histogram for ServiceNow in England

ServiceNow
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in England.

Contractor hourly rate trend for ServiceNow in England

ServiceNow
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing ServiceNow in England over the 6 months to 23 January 2018.

Contractor hourly rate histogram for ServiceNow in England

ServiceNow
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the England region over the 6 months to 23 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +6 590 £500 +5.26% 25
South East +3 160 £425 +13.33% 24
North of England -8 90 £400 -5.88% 28
Midlands +2 59 £406 -7.14% 10
West Midlands +12 47 £425 -2.02% 5
North West -19 39 £351 -22.11% 12
North East +11 28 £400 +2.56% 4
South West +25 23 £300 -31.43% 7
Yorkshire +19 23 £425 - 12
East of England -8 19 £425 -5.56% 9
East Midlands -1 11 £273 -45.50% 5
ServiceNow
UK

For the 6 months to 23 January 2018, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for ServiceNow.

1 378 (40.26%) ITIL
2 340 (36.21%) ITSM
3 305 (32.48%) Service Management
4 170 (18.10%) Windows
5 149 (15.87%) JavaScript
6 119 (12.67%) Change Management
7 115 (12.25%) Agile Software Development
8 114 (12.14%) Active Directory
9 106 (11.29%) Finance
10 105 (11.18%) HTML
11 102 (10.86%) XML
12 100 (10.65%) Stakeholder Management
12 100 (10.65%) ITIL V3
13 95 (10.12%) Asset Management
14 92 (9.80%) Microsoft
15 91 (9.69%) CSS
15 91 (9.69%) Security Cleared
16 88 (9.37%) Web Services
17 86 (9.16%) CMDB
18 77 (8.20%) SC Cleared
19 74 (7.88%) SQL
20 73 (7.77%) Analytical Skills
21 70 (7.45%) AngularJS
22 67 (7.14%) Linux
22 67 (7.14%) Project Management
23 63 (6.71%) Data Modelling
24 62 (6.60%) Microsoft Office
24 62 (6.60%) REST
25 59 (6.28%) Incident Management
26 58 (6.18%) Configuration Management

ServiceNow
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 40 (4.26%) Confluence
2 37 (3.94%) CMS
3 26 (2.77%) IIS
4 22 (2.34%) Apache
5 20 (2.13%) SharePoint
6 19 (2.02%) Skype for Business
7 14 (1.49%) MS Exchange
7 14 (1.49%) nginx
8 9 (0.96%) Blackberry Enterprise Server
9 8 (0.85%) Tomcat
10 7 (0.75%) Elasticsearch
11 4 (0.43%) Exchange Server 2010
11 4 (0.43%) OpenStack
12 3 (0.32%) Exchange Server 2013
13 2 (0.21%) JBoss
13 2 (0.21%) Oracle Workflow
13 2 (0.21%) SharePoint 2013
13 2 (0.21%) SharePoint Server
14 1 (0.11%) Exchange Server 2007
14 1 (0.11%) SAS
Applications
1 62 (6.60%) Microsoft Office
2 36 (3.83%) Microsoft Excel
3 20 (2.13%) Microsoft PowerPoint
4 10 (1.06%) Microsoft Project
5 8 (0.85%) MS Visio
6 1 (0.11%) HipChat
6 1 (0.11%) Spreadsheet
Business Applications
1 18 (1.92%) Remedy ITSM
2 7 (0.75%) Dynamics CRM
3 4 (0.43%) Dynamics GP
3 4 (0.43%) Markit EDM
4 2 (0.21%) Salerio
5 1 (0.11%) assyst
5 1 (0.11%) Dynamics AX
5 1 (0.11%) NetSuite
5 1 (0.11%) SAP SM
5 1 (0.11%) Workfront
Cloud Services
1 56 (5.96%) Office 365
1 56 (5.96%) SaaS
2 43 (4.58%) Microsoft Azure
3 34 (3.62%) IaaS
3 34 (3.62%) PaaS
4 32 (3.41%) Amazon AWS
5 10 (1.06%) GitHub
6 9 (0.96%) Cloud Computing
7 8 (0.85%) Slack
7 8 (0.85%) Trello
8 7 (0.75%) SuccessFactors
9 5 (0.53%) Azure Active Directory
10 4 (0.43%) Google Cloud Platform
10 4 (0.43%) OneDrive
11 3 (0.32%) Amazon EC2
11 3 (0.32%) Amazon ELB
11 3 (0.32%) Amazon S3
11 3 (0.32%) AWS CloudFormation
11 3 (0.32%) Cortana Intelligence Suite
12 2 (0.21%) BrowserStack
Communications & Networking
1 23 (2.45%) Firewall
2 19 (2.02%) LAN
2 19 (2.02%) Skype
3 16 (1.70%) TCP/IP
4 15 (1.60%) WAN
5 14 (1.49%) DNS
6 13 (1.38%) Wireless
7 12 (1.28%) SMS
8 11 (1.17%) SSL
9 10 (1.06%) SNMP
9 10 (1.06%) VPN
10 9 (0.96%) SAN
11 7 (0.75%) DMZ
11 7 (0.75%) FTP
11 7 (0.75%) Internet
11 7 (0.75%) SMTP
11 7 (0.75%) Unified Communications
11 7 (0.75%) Wi-Fi
12 6 (0.64%) DHCP
12 6 (0.64%) VSAN
Database & Business Intelligence
1 19 (2.02%) SQL Server
2 12 (1.28%) Power BI
3 10 (1.06%) Spotfire
4 6 (0.64%) MySQL
5 5 (0.53%) MongoDB
5 5 (0.53%) PostgreSQL
6 4 (0.43%) Relational Database
6 4 (0.43%) SQL Server 2008
7 3 (0.32%) Amazon RDS
7 3 (0.32%) Hadoop
7 3 (0.32%) SQL Server Integration Services
7 3 (0.32%) SQL Server Reporting Services
8 2 (0.21%) BusinessObjects
8 2 (0.21%) EDMS
8 2 (0.21%) MS Access
8 2 (0.21%) NoSQL
8 2 (0.21%) Oracle Database
8 2 (0.21%) Oracle Database 10g
8 2 (0.21%) Pentaho
8 2 (0.21%) RDBMS
Development Applications
1 52 (5.54%) JIRA
2 22 (2.34%) Git (software)
3 16 (1.70%) Zephyr
4 14 (1.49%) Jenkins
5 10 (1.06%) Gerrit
6 7 (0.75%) Bitbucket
7 4 (0.43%) Selenium
7 4 (0.43%) Team Foundation Server
8 3 (0.32%) Cucumber
8 3 (0.32%) Jasmine
8 3 (0.32%) JMeter
8 3 (0.32%) TeamCity
8 3 (0.32%) WebDriver
9 2 (0.21%) Artifactory
9 2 (0.21%) Babel
9 2 (0.21%) GitLab
9 2 (0.21%) SoapUI
9 2 (0.21%) Visual Studio
9 2 (0.21%) webpack
10 1 (0.11%) JUnit
General
1 106 (11.29%) Finance
2 52 (5.54%) Banking
3 46 (4.90%) Telecoms
4 16 (1.70%) Investment Banking
4 16 (1.70%) Manufacturing
5 12 (1.28%) Retail
6 10 (1.06%) Pharmaceutical
7 9 (0.96%) Billing
8 8 (0.85%) Financial Institution
9 7 (0.75%) Legal
10 5 (0.53%) Front Office
10 5 (0.53%) Law
11 3 (0.32%) Electronics
11 3 (0.32%) French Language
11 3 (0.32%) Japanese Language
11 3 (0.32%) Publishing
11 3 (0.32%) Spanish Language
12 2 (0.21%) Aerospace
12 2 (0.21%) German Language
12 2 (0.21%) Marketing
Job Titles
1 230 (24.49%) Analyst
2 212 (22.58%) Developer
3 180 (19.17%) ServiceNow Developer
4 122 (12.99%) Architect
5 106 (11.29%) Business Analyst
6 92 (9.80%) Consultant
7 64 (6.82%) ServiceNow Consultant
8 55 (5.86%) Service Analyst
9 48 (5.11%) Service Manager
10 43 (4.58%) Administrator
11 39 (4.15%) Service Desk Analyst
12 34 (3.62%) Lead Developer
13 33 (3.51%) Lead Architect
14 32 (3.41%) Support Analyst
15 29 (3.09%) Support Engineer
16 28 (2.98%) Desktop Support
17 26 (2.77%) Project Manager
18 22 (2.34%) IT Analyst
19 20 (2.13%) Solutions Architect
20 19 (2.02%) 1st Line Support
Libraries, Frameworks & Software Standards
1 105 (11.18%) HTML
2 102 (10.86%) XML
3 91 (9.69%) CSS
4 88 (9.37%) Web Services
5 70 (7.45%) AngularJS
6 62 (6.60%) REST
7 53 (5.64%) Ajax
8 50 (5.32%) SOAP
9 42 (4.47%) LDAP
10 23 (2.45%) .NET
11 19 (2.02%) SailPoint
12 18 (1.92%) SAML
12 18 (1.92%) Twitter Bootstrap
13 17 (1.81%) XHTML
14 15 (1.60%) ISPF
15 9 (0.96%) jQuery
16 8 (0.85%) JSON
16 8 (0.85%) Node.js
16 8 (0.85%) WCF
17 7 (0.75%) XSL
Miscellaneous
1 86 (9.16%) CMDB
2 73 (7.77%) Analytical Skills
3 36 (3.83%) Greenfield Project
4 32 (3.41%) Management Information System
5 19 (2.02%) User Experience
6 15 (1.60%) VSAM
7 13 (1.38%) Data Centre
8 12 (1.28%) Enterprise Software
9 11 (1.17%) Blackberry
10 9 (0.96%) Data Structures
11 7 (0.75%) Hedge funds
11 7 (0.75%) PKI
12 5 (0.53%) EMC VNX
12 5 (0.53%) iPad
12 5 (0.53%) Mainframe
12 5 (0.53%) Replication
12 5 (0.53%) Smartphone
13 4 (0.43%) Client/Server
13 4 (0.43%) TM Forum
13 4 (0.43%) Wiki
Operating Systems
1 170 (18.10%) Windows
2 67 (7.14%) Linux
3 56 (5.96%) Unix
4 48 (5.11%) Windows 7
5 38 (4.05%) Windows 10
6 36 (3.83%) Red Hat Enterprise Linux
6 36 (3.83%) Windows Server
7 19 (2.02%) VMS
8 18 (1.92%) Solaris
9 17 (1.81%) AIX
10 16 (1.70%) HPUX
10 16 (1.70%) MVS
10 16 (1.70%) Windows 2000 Server
10 16 (1.70%) Windows Server 2012
11 14 (1.49%) VME
12 11 (1.17%) CentOS
12 11 (1.17%) Windows Server 2008
13 9 (0.96%) Windows Server 2003
14 4 (0.43%) Mac OS
15 3 (0.32%) Android
Processes & Methodologies
1 378 (40.26%) ITIL
2 340 (36.21%) ITSM
3 305 (32.48%) Service Management
4 119 (12.67%) Change Management
5 115 (12.25%) Agile Software Development
6 100 (10.65%) ITIL V3
6 100 (10.65%) Stakeholder Management
7 95 (10.12%) Asset Management
8 67 (7.14%) Project Management
9 63 (6.71%) Data Modelling
10 59 (6.28%) Incident Management
11 58 (6.18%) Configuration Management
12 55 (5.86%) DevOps
13 48 (5.11%) Business Analysis
13 48 (5.11%) User Acceptance Testing
14 46 (4.90%) Migration
15 44 (4.69%) Problem Management
16 42 (4.47%) Service Delivery
17 39 (4.15%) Scrum
18 37 (3.94%) Workflow
Programming Languages
1 149 (15.87%) JavaScript
2 74 (7.88%) SQL
3 56 (5.96%) PowerShell
4 42 (4.47%) Python
5 39 (4.15%) Java
6 34 (3.62%) Shell Script
7 26 (2.77%) Bash Shell
8 25 (2.66%) C
9 15 (1.60%) JCL
9 15 (1.60%) Ruby
10 12 (1.28%) C#
10 12 (1.28%) PHP
11 10 (1.06%) Perl
12 7 (0.75%) BeanShell
13 5 (0.53%) Groovy
14 4 (0.43%) ABAP
15 2 (0.21%) ES6
15 2 (0.21%) T-SQL
16 1 (0.11%) R
16 1 (0.11%) VB
Qualifications
1 91 (9.69%) Security Cleared
2 77 (8.20%) SC Cleared
3 45 (4.79%) ITIL Certification
4 13 (1.38%) Degree
5 8 (0.85%) ITIL Foundation Certificate
5 8 (0.85%) MCP
5 8 (0.85%) Microsoft Certification
6 6 (0.64%) MCSE
7 5 (0.53%) MCSA
8 4 (0.43%) AWS Certification
8 4 (0.43%) Cisco Certification
8 4 (0.43%) DV Cleared
9 3 (0.32%) ACHDS
9 3 (0.32%) BPSS Clearance
9 3 (0.32%) CCNA
9 3 (0.32%) DBS Check
9 3 (0.32%) MCDST
9 3 (0.32%) MCSM
9 3 (0.32%) Network+ Certification
9 3 (0.32%) PRINCE2 Certification
Quality Assurance & Compliance
1 29 (3.09%) SLA
2 13 (1.38%) QA
3 9 (0.96%) COBIT
4 7 (0.75%) PMO
5 6 (0.64%) ISO/IEC 20000
6 4 (0.43%) GDPR
7 3 (0.32%) Data Quality
8 1 (0.11%) Disclosure Scotland
8 1 (0.11%) Sarbanes-Oxley
System Software
1 114 (12.14%) Active Directory
2 28 (2.98%) VMware Infrastructure
3 20 (2.13%) Docker
4 16 (1.70%) Tivoli Workload Scheduler
5 15 (1.60%) Job Entry Subsystem
5 15 (1.60%) RACF
6 10 (1.06%) Hyper-V
7 7 (0.75%) VMware Workstation
8 6 (0.64%) Virtual Machines
8 6 (0.64%) VMware ESXi
9 5 (0.53%) XenApp
10 4 (0.43%) Virtual Desktop
11 3 (0.32%) Virtual Servers
12 2 (0.21%) Gluster
13 1 (0.11%) KVM
13 1 (0.11%) Microsoft App-V
13 1 (0.11%) RHEV
13 1 (0.11%) Terminal Services
Systems Management
1 41 (4.37%) SCCM
2 18 (1.92%) Tivoli
3 16 (1.70%) Ansible
4 15 (1.60%) Tivoli Monitoring
5 12 (1.28%) Kubernetes
6 8 (0.85%) HAProxy
6 8 (0.85%) Rancher
6 8 (0.85%) Terraform
6 8 (0.85%) Tivoli Storage Manager
7 7 (0.75%) AirWatch
7 7 (0.75%) Systems Management Server (SMS)
8 6 (0.64%) CA Single Sign-On
8 6 (0.64%) ITRS Geneos
8 6 (0.64%) Puppet
8 6 (0.64%) vCenter Server
9 4 (0.43%) Opscode Chef
10 3 (0.32%) HP Quality Center
10 3 (0.32%) McAfee ePO
10 3 (0.32%) Symantec Enterprise Vault
10 3 (0.32%) ZABBIX
Vendors
1 92 (9.80%) Microsoft
2 45 (4.79%) HP
2 45 (4.79%) Remedy
3 41 (4.37%) Oracle
4 37 (3.94%) BMC
5 34 (3.62%) Citrix
6 30 (3.19%) VMware
7 26 (2.77%) Cisco
7 26 (2.77%) Red Hat
7 26 (2.77%) Snow
8 23 (2.45%) SAP
9 20 (2.13%) Apple
10 18 (1.92%) IBM
11 13 (1.38%) Dell
11 13 (1.38%) Splunk
12 12 (1.28%) Ivanti
13 11 (1.17%) Atlassian
13 11 (1.17%) CA
14 10 (1.06%) Tableau
15 9 (0.96%) ForgeRock