Period
to 19 July 2018

The table below provides summary statistics for contract job vacancies advertised in England with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 19 July 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
UK > England
6 months to
19 Jul 2018
Same period 2017 Same period 2016
Rank 229 240 273
Rank change year-on-year +11 +33 +171
Contract jobs citing ServiceNow 1,127 926 958
As % of all contract IT jobs advertised in England 1.19% 1.06% 0.94%
As % of the Vendors category 2.87% 2.41% 2.12%
Number of daily rates quoted 758 626 683
England median daily rate £475 £475 £475
10th Percentile £189 £263 £243
90th Percentile £625 £613 £616
UK median daily rate £475 £475 £475
Number of hourly rates quoted 55 16 20
England median hourly rate £17.50 £16.00 £21.50
Median hourly rate % change year-on-year +9.38% -25.58% +53.57%
10th Percentile £11.10 £13.00 £14.00
90th Percentile £40.40 £74.34 £64.88
UK median hourly rate £17.25 £16.00 £20.50
% change year-on-year +7.81% -21.95% +46.43%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in England.

All Vendors
England
Contract vacancies with a requirement for knowledge or experience of vendor products and services 39,312 38,400 45,170
As % of all contract IT jobs advertised in England 41.65% 43.79% 44.43%
Number of daily rates quoted 24,599 23,645 28,147
England median daily rate £450 £438 £415
Median daily rate % change year-on-year +2.86% +5.42% +3.75%
10th Percentile £250 £258 £250
90th Percentile £625 £613 £588
UK median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 1,444 1,301 1,494
England median hourly rate £18.00 £17.00 £17.50
Median hourly rate % change year-on-year +5.88% -2.86% -
10th Percentile £11.18 £10.38 £10.00
90th Percentile £47.50 £47.50 £44.50
UK median hourly rate £17.50 £17.00 £17.50
% change year-on-year +2.94% -2.86% -

ServiceNow
Job Vacancy Trend in England

Job postings citing ServiceNow as a percentage of all IT jobs advertised in England.

Job vacancy trend for ServiceNow in England

ServiceNow
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in England.

Contractor daily rate trend for ServiceNow in England

ServiceNow
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing ServiceNow in England over the 6 months to 19 July 2018.

Contractor daily rate histogram for ServiceNow in England

ServiceNow
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in England.

Contractor hourly rate trend for ServiceNow in England

ServiceNow
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing ServiceNow in England over the 6 months to 19 July 2018.

Contractor hourly rate histogram for ServiceNow in England

ServiceNow
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the England region over the 6 months to 19 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -28 606 £525 +5.00% 34
South East +55 205 £450 - 21
North of England +54 187 £450 +5.88% 13
North West +48 132 £455 +7.06% 11
Midlands +7 64 £425 +3.98% 8
West Midlands -3 46 £419 +11.67% 5
Yorkshire -3 36 £380 -10.59% 2
East of England +5 27 £233 -7.00% 7
South West +13 23 £575 +21.05% 3
North East -3 19 £394 +12.50%
East Midlands +3 18 £425 - 3
South Coast - 1 £500 -
ServiceNow
UK

For the 6 months to 19 July 2018, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for ServiceNow.

1 493 (43.74%) ITIL
2 384 (34.07%) ITSM
3 320 (28.39%) Service Management
4 223 (19.79%) Windows
5 184 (16.33%) Agile Software Development
6 183 (16.24%) Active Directory
7 158 (14.02%) Microsoft
8 152 (13.49%) Finance
9 142 (12.60%) JavaScript
10 123 (10.91%) HTML
11 110 (9.76%) Microsoft Office
12 104 (9.23%) ITIL Certification
13 103 (9.14%) Change Management
14 100 (8.87%) CSS
15 96 (8.52%) Stakeholder Management
16 95 (8.43%) Security Cleared
17 94 (8.34%) XML
18 89 (7.90%) CMDB
19 87 (7.72%) Project Management
19 87 (7.72%) SCCM
19 87 (7.72%) Office 365
19 87 (7.72%) Analytical Skills
20 86 (7.63%) AngularJS
20 86 (7.63%) Configuration Management
21 84 (7.45%) Asset Management
22 80 (7.10%) DevOps
23 79 (7.01%) Incident Management
24 77 (6.83%) SC Cleared
25 76 (6.74%) Problem Management
26 75 (6.65%) ITIL V3

ServiceNow
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 45 (3.99%) CMS
2 43 (3.82%) SharePoint
3 30 (2.66%) MS Exchange
4 28 (2.48%) Apache
4 28 (2.48%) Skype for Business
5 24 (2.13%) Tomcat
6 19 (1.69%) IIS
7 18 (1.60%) Confluence
8 12 (1.06%) JBoss
9 8 (0.71%) Elasticsearch
9 8 (0.71%) Exchange Server 2010
9 8 (0.71%) Exchange Server 2013
10 7 (0.62%) nginx
10 7 (0.62%) WebLogic
11 5 (0.44%) SharePoint 2013
12 4 (0.35%) Apache Spark
12 4 (0.35%) Blackberry Enterprise Server
13 3 (0.27%) SharePoint Server
14 1 (0.089%) Jupyter
14 1 (0.089%) OpenStack
Applications
1 110 (9.76%) Microsoft Office
2 64 (5.68%) Microsoft Excel
3 29 (2.57%) Microsoft PowerPoint
4 18 (1.60%) Microsoft Project
5 17 (1.51%) MS Visio
6 6 (0.53%) HipChat
7 3 (0.27%) Adobe Creative Suite
8 2 (0.18%) Acrobat
8 2 (0.18%) Chatbot
9 1 (0.089%) AutoCAD
Business Applications
1 23 (2.04%) Remedy ITSM
2 6 (0.53%) assyst
3 2 (0.18%) Workfront
4 1 (0.089%) Dynamics CRM
4 1 (0.089%) Remedy AR System
4 1 (0.089%) SAP CO
4 1 (0.089%) SAP ERP
4 1 (0.089%) SAP FI
4 1 (0.089%) SAP FI/CO
4 1 (0.089%) Unit4 Business World
Cloud Services
1 87 (7.72%) Office 365
2 51 (4.53%) Microsoft Azure
2 51 (4.53%) SaaS
3 33 (2.93%) Amazon AWS
4 27 (2.40%) IaaS
5 25 (2.22%) PaaS
6 16 (1.42%) OneDrive
7 7 (0.62%) GitHub
8 6 (0.53%) AWS CloudFormation
9 5 (0.44%) G Suite
10 4 (0.35%) Azure Active Directory
11 3 (0.27%) Cloud Computing
12 2 (0.18%) Dynamics 365
12 2 (0.18%) Lucidchart
12 2 (0.18%) Mimecast
13 1 (0.089%) Slack
13 1 (0.089%) Yammer
Communications & Networking
1 37 (3.28%) Skype
2 36 (3.19%) TCP/IP
3 34 (3.02%) Firewall
4 32 (2.84%) DNS
5 30 (2.66%) VPN
6 25 (2.22%) DHCP
7 24 (2.13%) SSL
8 16 (1.42%) Remote Desktop
9 15 (1.33%) Broadband
9 15 (1.33%) SAN
10 13 (1.15%) Wireless
11 11 (0.98%) Cisco ASA
11 11 (0.98%) FTP
11 11 (0.98%) SSH
12 10 (0.89%) IPsec
13 9 (0.80%) BGP
13 9 (0.80%) Cisco ISE
13 9 (0.80%) F5 BIG-IP LTM
13 9 (0.80%) NAS
13 9 (0.80%) OSPF
Database & Business Intelligence
1 25 (2.22%) SQL Server
2 19 (1.69%) Relational Database
3 18 (1.60%) MySQL
4 13 (1.15%) Big Data
5 12 (1.06%) Hadoop
6 9 (0.80%) Power BI
7 7 (0.62%) Data Warehouse
8 6 (0.53%) PostgreSQL
9 5 (0.44%) BusinessObjects
10 4 (0.35%) Oracle Database
11 3 (0.27%) Azure SQL Database
11 3 (0.27%) MS Access
12 2 (0.18%) Azure SQL Data Warehouse
12 2 (0.18%) KNIME
12 2 (0.18%) Oracle Reports
12 2 (0.18%) Pentaho
12 2 (0.18%) PowerCenter
13 1 (0.089%) IDOL
13 1 (0.089%) Redis
13 1 (0.089%) SQL Server 2014
Development Applications
1 55 (4.88%) JIRA
2 16 (1.42%) Git (software)
3 15 (1.33%) Jenkins
4 11 (0.98%) Selenium
5 9 (0.80%) MSI
5 9 (0.80%) Visual Studio Team System
6 7 (0.62%) Visual Studio
7 6 (0.53%) InstallShield
8 5 (0.44%) Atlassian Bamboo
8 5 (0.44%) Gerrit
8 5 (0.44%) Sonatype Nexus
9 2 (0.18%) Artifactory
9 2 (0.18%) Bitbucket
10 1 (0.089%) Cucumber
10 1 (0.089%) Maven
10 1 (0.089%) Metasploit
10 1 (0.089%) Mocha
10 1 (0.089%) WebDriver
General
1 152 (13.49%) Finance
2 50 (4.44%) Banking
3 23 (2.04%) Telecoms
4 19 (1.69%) Retail
5 14 (1.24%) Local Government
6 13 (1.15%) Financial Institution
7 12 (1.06%) Investment Banking
8 11 (0.98%) Publishing
9 9 (0.80%) German Language
9 9 (0.80%) Law
9 9 (0.80%) Legal
9 9 (0.80%) Marketing
10 7 (0.62%) Advertising
10 7 (0.62%) Manufacturing
11 6 (0.53%) French Language
11 6 (0.53%) Pharmaceutical
12 5 (0.44%) Games
13 4 (0.35%) Front Office
14 2 (0.18%) Aerospace
14 2 (0.18%) Italian Language
Job Titles
1 263 (23.34%) Analyst
2 202 (17.92%) Developer
3 172 (15.26%) ServiceNow Developer
4 137 (12.16%) Architect
5 102 (9.05%) Business Analyst
6 96 (8.52%) Consultant
7 85 (7.54%) Service Analyst
8 83 (7.36%) Project Manager
9 59 (5.24%) Service Desk Analyst
10 58 (5.15%) ServiceNow Consultant
11 41 (3.64%) Administrator
12 40 (3.55%) Service Manager
13 37 (3.28%) Support Analyst
14 35 (3.11%) Support Engineer
15 31 (2.75%) IT Analyst
16 28 (2.48%) Desktop Support
17 26 (2.31%) IT Manager
18 23 (2.04%) 1st Line Support
19 20 (1.77%) 1st Line Service Desk Analyst
20 19 (1.69%) IT Support
Libraries, Frameworks & Software Standards
1 123 (10.91%) HTML
2 100 (8.87%) CSS
3 94 (8.34%) XML
4 86 (7.63%) AngularJS
5 70 (6.21%) Web Services
6 53 (4.70%) REST
7 45 (3.99%) Ajax
7 45 (3.99%) LDAP
8 32 (2.84%) HTML5
9 28 (2.48%) SailPoint
10 27 (2.40%) SAML
11 26 (2.31%) Middleware
11 26 (2.31%) SOAP
12 16 (1.42%) .NET
13 15 (1.33%) Twitter Bootstrap
14 14 (1.24%) XHTML
15 13 (1.15%) JSON
16 7 (0.62%) SPNEGO
16 7 (0.62%) WCF
16 7 (0.62%) Windows Identity Foundation
Miscellaneous
1 89 (7.90%) CMDB
2 87 (7.72%) Analytical Skills
3 42 (3.73%) Management Information System
4 34 (3.02%) Data Centre
5 26 (2.31%) User Experience
6 22 (1.95%) Greenfield Project
7 16 (1.42%) Video Conferencing
8 14 (1.24%) Self-Motivation
9 13 (1.15%) Computer Science
10 10 (0.89%) Blackberry
10 10 (0.89%) Clustering
10 10 (0.89%) Hedge funds
10 10 (0.89%) PKI
11 9 (0.80%) Virtual Team
12 7 (0.62%) Web 2.0
13 6 (0.53%) Enterprise Software
13 6 (0.53%) iPhone
14 5 (0.44%) iPad
14 5 (0.44%) Public Cloud
15 4 (0.35%) FMCG
Operating Systems
1 223 (19.79%) Windows
2 74 (6.57%) Windows 10
3 71 (6.30%) Linux
4 66 (5.86%) Windows 7
5 36 (3.19%) Unix
6 26 (2.31%) Mac OS X
7 21 (1.86%) Windows Server
8 20 (1.77%) Windows Server 2008
9 17 (1.51%) Apple iOS
9 17 (1.51%) Red Hat Enterprise Linux
10 16 (1.42%) Android
11 13 (1.15%) Mac OS
11 13 (1.15%) Windows Server 2012
12 6 (0.53%) AIX
12 6 (0.53%) CentOS
12 6 (0.53%) VMS
13 5 (0.44%) Windows Server 2003
13 5 (0.44%) Windows XP
14 4 (0.35%) Windows 8
15 3 (0.27%) SUSE
Processes & Methodologies
1 493 (43.74%) ITIL
2 384 (34.07%) ITSM
3 320 (28.39%) Service Management
4 184 (16.33%) Agile Software Development
5 103 (9.14%) Change Management
6 96 (8.52%) Stakeholder Management
7 87 (7.72%) Project Management
8 86 (7.63%) Configuration Management
9 84 (7.45%) Asset Management
10 80 (7.10%) DevOps
11 79 (7.01%) Incident Management
12 76 (6.74%) Problem Management
13 75 (6.65%) ITIL V3
14 73 (6.48%) Problem-Solving
15 69 (6.12%) Service Delivery
16 59 (5.24%) Workflow
17 56 (4.97%) Release Management
18 54 (4.79%) Scrum
19 48 (4.26%) Task Automation
20 46 (4.08%) Analytics
Programming Languages
1 142 (12.60%) JavaScript
2 50 (4.44%) SQL
3 48 (4.26%) PowerShell
4 43 (3.82%) Python
5 33 (2.93%) Java
6 21 (1.86%) Bash Shell
7 13 (1.15%) Shell Script
8 8 (0.71%) C#
8 8 (0.71%) Perl
9 7 (0.62%) BeanShell
9 7 (0.62%) Ruby
10 4 (0.35%) C
11 2 (0.18%) Groovy
11 2 (0.18%) PL/SQL
12 1 (0.089%) C++
Qualifications
1 104 (9.23%) ITIL Certification
2 95 (8.43%) Security Cleared
3 77 (6.83%) SC Cleared
4 41 (3.64%) Degree
5 25 (2.22%) Microsoft Certification
6 22 (1.95%) Cisco Certification
6 22 (1.95%) ITIL Foundation Certificate
7 20 (1.77%) BPSS Clearance
8 16 (1.42%) PMP
9 15 (1.33%) CCNP
10 14 (1.24%) CCNA
11 12 (1.06%) MCSA
11 12 (1.06%) PRINCE2 Practitioner
12 11 (0.98%) A+ Certification
12 11 (0.98%) MCP
13 10 (0.89%) AWS Certification
13 10 (0.89%) CISSP
13 10 (0.89%) MCSE
14 9 (0.80%) CISM
15 8 (0.71%) PMI Certification
Quality Assurance & Compliance
1 56 (4.97%) SLA
2 16 (1.42%) Data Quality
3 13 (1.15%) QA
4 8 (0.71%) GDPR
5 6 (0.53%) GxP
6 5 (0.44%) PMO
7 3 (0.27%) COBIT
7 3 (0.27%) ISO/IEC 20000
8 2 (0.18%) Disclosure Scotland
8 2 (0.18%) PCI DSS
9 1 (0.089%) Sarbanes-Oxley
System Software
1 183 (16.24%) Active Directory
2 40 (3.55%) VMware Infrastructure
3 11 (0.98%) Microsoft App-V
4 10 (0.89%) Docker
5 9 (0.80%) Virtual Desktop
5 9 (0.80%) VMware ESXi
6 7 (0.62%) Hyper-V
7 5 (0.44%) Virtual Servers
8 4 (0.35%) BitLocker
8 4 (0.35%) XenDesktop
8 4 (0.35%) XenServer
9 3 (0.27%) Terminal Services
9 3 (0.27%) Virtual Machines
9 3 (0.27%) vSphere
10 1 (0.089%) VMware NSX
10 1 (0.089%) VMware Workstation
10 1 (0.089%) XenApp
Systems Management
1 87 (7.72%) SCCM
2 51 (4.53%) Single Sign-On
3 22 (1.95%) Ansible
4 19 (1.69%) AirWatch
5 14 (1.24%) Puppet
6 11 (0.98%) SCOM
7 10 (0.89%) Cisco IPCC
7 10 (0.89%) McAfee ePO
8 9 (0.80%) Opscode Chef
8 9 (0.80%) Terraform
9 8 (0.71%) Kubernetes
9 8 (0.71%) OVSD
10 7 (0.62%) CA Single Sign-On
10 7 (0.62%) Systems Management Server (SMS)
10 7 (0.62%) Tivoli Identity Manager
11 5 (0.44%) EMC NetWorker
11 5 (0.44%) Kibana
12 4 (0.35%) Grafana
13 3 (0.27%) Microsoft Clustering
13 3 (0.27%) SafeCom
Vendors
1 158 (14.02%) Microsoft
2 59 (5.24%) VMware
3 55 (4.88%) Remedy
4 53 (4.70%) BMC
5 46 (4.08%) Citrix
6 41 (3.64%) Cisco
6 41 (3.64%) Snow
7 38 (3.37%) CA
8 35 (3.11%) IBM
9 32 (2.84%) Oracle
10 30 (2.66%) SAP
10 30 (2.66%) Splunk
11 26 (2.31%) Apple
12 25 (2.22%) HP
13 22 (1.95%) F5
14 17 (1.51%) ForgeRock
15 16 (1.42%) McAfee
16 15 (1.33%) Palo Alto
17 14 (1.24%) CyberArk
18 13 (1.15%) Atlassian