Period
to 18 November 2017

The table below provides summary statistics for contract job vacancies advertised in England with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
UK > England
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 238 277 358
Rank change year-on-year +39 +81 +168
Contract jobs citing ServiceNow 1001 924 683
As % of all contract IT jobs advertised in England 1.07% 0.94% 0.65%
As % of the Vendors category 2.49% 2.09% 1.50%
Number of daily rates quoted 742 680 435
England median daily rate £475 £450 £475
Median daily rate % change year-on-year +5.56% -5.26% +30.14%
10th Percentile £249 £213 £276
90th Percentile £600 £575 £625
UK median daily rate £475 £450 £463
% change year-on-year +5.56% -2.70% +32.14%
Number of hourly rates quoted 22 28 16
England median hourly rate £15.75 £36.75 £19.50
Median hourly rate % change year-on-year -57.14% +88.46% +46.70%
10th Percentile £11.25 £11.68 £13.25
90th Percentile £34.96 £59.31 £29.08
UK median hourly rate £15.75 £21.50 £19.00
% change year-on-year -26.74% +13.16% +42.94%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in England.

All Vendors
England
Contract vacancies with a requirement for knowledge or experience of vendor products and services 40199 44295 45544
As % of all contract IT jobs advertised in England 42.82% 45.13% 43.37%
Number of daily rates quoted 25195 27380 27387
England median daily rate £445 £425 £400
Median daily rate % change year-on-year +4.71% +6.25% -
10th Percentile £250 £245 £228
90th Percentile £625 £588 £575
UK median daily rate £430 £420 £400
% change year-on-year +2.38% +5.00% -
Number of hourly rates quoted 1351 1568 1947
England median hourly rate £17.25 £16.50 £17.50
Median hourly rate % change year-on-year +4.55% -5.71% +6.06%
10th Percentile £10.66 £10.23 £10.13
90th Percentile £45.00 £44.75 £43.75
UK median hourly rate £17.40 £16.50 £17.50
% change year-on-year +5.47% -5.71% +6.06%

ServiceNow
Job Vacancy Trend in England

Job postings citing ServiceNow as a percentage of all IT jobs advertised in England.

Job vacancy trend for ServiceNow in England

ServiceNow
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in England.

Contractor daily rate trend for ServiceNow in England

ServiceNow
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing ServiceNow in England over the 6 months to 18 November 2017.

Contractor daily rate histogram for ServiceNow in England

ServiceNow
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in England.

Contractor hourly rate trend for ServiceNow in England

ServiceNow
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing ServiceNow in England over the 6 months to 18 November 2017.

Contractor hourly rate histogram for ServiceNow in England

ServiceNow
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the England region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +25 637 £500 +3.36% 26
South East +4 148 £444 +10.94% 9
North of England -2 83 £400 +25.00% 7
Midlands +48 70 £425 +18.06% 6
North West +37 56 £351 -22.11% 1
West Midlands +52 51 £450 +5.88% 6
South West +38 35 £425 -1.73% 1
East of England -23 30 £425 -5.56% 1
Yorkshire +38 25 £425 -17.07% 6
East Midlands +12 18 £425 +20.57%
North East -25 2 - -
ServiceNow
UK

For the 6 months to 18 November 2017, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for ServiceNow.

1 412 (41.16%) ITIL
2 344 (34.37%) ITSM
3 313 (31.27%) Service Management
4 179 (17.88%) Windows
5 163 (16.28%) JavaScript
6 154 (15.38%) Finance
7 132 (13.19%) HTML
8 128 (12.79%) Agile Software Development
9 118 (11.79%) Web Services
9 118 (11.79%) Active Directory
10 113 (11.29%) XML
11 109 (10.89%) CMDB
12 107 (10.69%) Change Management
13 101 (10.09%) CSS
13 101 (10.09%) Microsoft
13 101 (10.09%) Asset Management
14 97 (9.69%) SQL
15 94 (9.39%) Stakeholder Management
16 80 (7.99%) ITIL V3
17 79 (7.89%) AngularJS
17 79 (7.89%) Microsoft Office
18 76 (7.59%) Configuration Management
19 74 (7.39%) Incident Management
20 73 (7.29%) Project Management
21 70 (6.99%) Security Cleared
22 68 (6.79%) Office 365
22 68 (6.79%) Banking
23 66 (6.59%) Linux
24 65 (6.49%) DevOps
25 63 (6.29%) Ajax

ServiceNow
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 43 (4.30%) CMS
2 34 (3.40%) IIS
3 32 (3.20%) SharePoint
4 24 (2.40%) Confluence
5 22 (2.20%) Skype for Business
6 21 (2.10%) MS Exchange
7 17 (1.70%) Apache
8 12 (1.20%) Blackberry Enterprise Server
9 11 (1.10%) nginx
10 8 (0.80%) Exchange Server 2010
11 7 (0.70%) OpenStack
12 6 (0.60%) BizTalk Server
13 4 (0.40%) Tomcat
14 3 (0.30%) Exchange Server 2013
14 3 (0.30%) JBoss
15 2 (0.20%) Apache Pig
15 2 (0.20%) Elasticsearch
15 2 (0.20%) Exchange Server 2007
15 2 (0.20%) WebLogic
16 1 (0.100%) WebSphere Application Server
Applications
1 79 (7.89%) Microsoft Office
2 30 (3.00%) Microsoft Excel
3 13 (1.30%) Microsoft PowerPoint
4 11 (1.10%) Microsoft Project
5 4 (0.40%) MS Visio
6 1 (0.100%) Spreadsheet
Business Applications
1 17 (1.70%) Remedy ITSM
2 12 (1.20%) NetSuite
3 7 (0.70%) Dynamics CRM
4 4 (0.40%) Dynamics GP
4 4 (0.40%) Markit EDM
5 2 (0.20%) Salerio
5 2 (0.20%) thinkFolio
6 1 (0.100%) assyst
6 1 (0.100%) Dynamics AX
6 1 (0.100%) Maximo
6 1 (0.100%) SAP SM
6 1 (0.100%) WebTrends
Cloud Services
1 68 (6.79%) Office 365
2 54 (5.39%) Microsoft Azure
3 50 (5.00%) SaaS
4 44 (4.40%) Amazon AWS
5 27 (2.70%) IaaS
6 24 (2.40%) PaaS
7 11 (1.10%) G Suite
8 10 (1.00%) Cloud Computing
8 10 (1.00%) GitHub
9 8 (0.80%) Slack
9 8 (0.80%) Trello
10 7 (0.70%) AWS CloudFormation
11 6 (0.60%) SuccessFactors
12 5 (0.50%) Amazon EC2
13 4 (0.40%) OpenShift
13 4 (0.40%) Serverless
13 4 (0.40%) Yammer
14 3 (0.30%) Amazon ELB
14 3 (0.30%) Amazon S3
14 3 (0.30%) Cortana Intelligence Suite
Communications & Networking
1 36 (3.60%) LDAP
2 29 (2.90%) LAN
3 24 (2.40%) WAN
4 23 (2.30%) TCP/IP
5 21 (2.10%) VPN
6 20 (2.00%) Firewall
7 17 (1.70%) Skype
8 14 (1.40%) SSL
8 14 (1.40%) Wi-Fi
9 13 (1.30%) SAN
9 13 (1.30%) Wireless
10 11 (1.10%) DNS
10 11 (1.10%) VoIP
11 10 (1.00%) Internet
11 10 (1.00%) SMS
12 8 (0.80%) DHCP
12 8 (0.80%) SNMP
13 7 (0.70%) Unified Communications
13 7 (0.70%) VSAN
14 6 (0.60%) 4G
Database & Business Intelligence
1 31 (3.10%) SQL Server
2 6 (0.60%) MySQL
2 6 (0.60%) Power BI
2 6 (0.60%) Relational Database
3 5 (0.50%) Spotfire
4 4 (0.40%) SQL Server 2008
5 3 (0.30%) Amazon RDS
5 3 (0.30%) BusinessObjects
5 3 (0.30%) MS Access
5 3 (0.30%) Pentaho
5 3 (0.30%) PostgreSQL
5 3 (0.30%) SQL Server Integration Services
5 3 (0.30%) SQL Server Reporting Services
6 2 (0.20%) Data Warehouse
6 2 (0.20%) GIS
6 2 (0.20%) MongoDB
6 2 (0.20%) NoSQL
6 2 (0.20%) Oracle Database 10g
6 2 (0.20%) Oracle Database 11g
6 2 (0.20%) RDBMS
Development Applications
1 43 (4.30%) JIRA
2 19 (1.90%) Jenkins
3 17 (1.70%) Git (software)
4 10 (1.00%) Zephyr
5 7 (0.70%) Bitbucket
6 6 (0.60%) Atlassian Bamboo
6 6 (0.60%) Team Foundation Server
7 5 (0.50%) Visual Studio
8 4 (0.40%) Selenium
9 3 (0.30%) Ant
9 3 (0.30%) Artifactory
9 3 (0.30%) Gradle
9 3 (0.30%) JMeter
9 3 (0.30%) Maven
9 3 (0.30%) MSBuild
9 3 (0.30%) TeamCity
9 3 (0.30%) Visual Studio Team System
10 2 (0.20%) Babel
10 2 (0.20%) SoapUI
10 2 (0.20%) webpack
General
1 154 (15.38%) Finance
2 68 (6.79%) Banking
3 55 (5.49%) Telecoms
4 20 (2.00%) Manufacturing
5 19 (1.90%) Investment Banking
6 15 (1.50%) Retail
7 14 (1.40%) Legal
8 13 (1.30%) Electronics
9 12 (1.20%) Front Office
9 12 (1.20%) Marketing
9 12 (1.20%) Pharmaceutical
10 10 (1.00%) Billing
10 10 (1.00%) Law
11 5 (0.50%) Financial Institution
11 5 (0.50%) Publishing
12 4 (0.40%) Spanish Language
13 3 (0.30%) Advertising
13 3 (0.30%) Aerospace
13 3 (0.30%) French Language
13 3 (0.30%) Japanese Language
Job Titles
1 243 (24.28%) Analyst
2 239 (23.88%) Developer
3 205 (20.48%) ServiceNow Developer
4 132 (13.19%) Architect
5 111 (11.09%) Business Analyst
6 96 (9.59%) Consultant
7 64 (6.39%) Administrator
8 60 (5.99%) Service Analyst
8 60 (5.99%) ServiceNow Consultant
9 48 (4.80%) Service Manager
10 41 (4.10%) Lead Developer
10 41 (4.10%) Service Desk Analyst
11 39 (3.90%) Lead Architect
12 33 (3.30%) IT Analyst
13 32 (3.20%) Desktop Support
14 30 (3.00%) Support Engineer
15 29 (2.90%) Project Manager
15 29 (2.90%) Support Analyst
16 21 (2.10%) IT Support
17 19 (1.90%) ITIL Service Manager
Libraries, Frameworks & Software Standards
1 132 (13.19%) HTML
2 118 (11.79%) Web Services
3 113 (11.29%) XML
4 101 (10.09%) CSS
5 79 (7.89%) AngularJS
6 63 (6.29%) Ajax
6 63 (6.29%) REST
7 56 (5.59%) SOAP
8 37 (3.70%) .NET
9 22 (2.20%) Twitter Bootstrap
10 21 (2.10%) XHTML
11 15 (1.50%) JSON
12 14 (1.40%) SAML
13 13 (1.30%) XSL
14 11 (1.10%) XML Schema
15 9 (0.90%) Elastic Stack
15 9 (0.90%) jQuery
15 9 (0.90%) Node.js
15 9 (0.90%) SailPoint
16 6 (0.60%) HTML5
Miscellaneous
1 109 (10.89%) CMDB
2 59 (5.89%) Analytical Skills
3 37 (3.70%) Greenfield Project
4 20 (2.00%) User Experience
5 16 (1.60%) Blackberry
5 16 (1.60%) Data Structures
6 15 (1.50%) Management Information System
7 13 (1.30%) Data Centre
8 12 (1.20%) Enterprise Software
9 7 (0.70%) Cyber Attack
9 7 (0.70%) Replication
10 6 (0.60%) iPad
11 5 (0.50%) BYOD
11 5 (0.50%) EMC VNX
11 5 (0.50%) Linux Command Line
11 5 (0.50%) Public Cloud
11 5 (0.50%) Security Operations Centre
12 4 (0.40%) Hedge funds
12 4 (0.40%) Mobile Computing
12 4 (0.40%) Video Conferencing
Operating Systems
1 179 (17.88%) Windows
2 66 (6.59%) Linux
3 56 (5.59%) Windows 7
4 55 (5.49%) Unix
5 28 (2.80%) Windows 10
5 28 (2.80%) Windows Server
6 14 (1.40%) Windows Server 2012
7 11 (1.10%) Red Hat Enterprise Linux
8 10 (1.00%) Windows Server 2003
8 10 (1.00%) Windows Server 2008
9 6 (0.60%) Android
10 5 (0.50%) Solaris
11 4 (0.40%) VMS
11 4 (0.40%) Windows XP
12 3 (0.30%) Apple iOS
12 3 (0.30%) CentOS
13 2 (0.20%) AIX
13 2 (0.20%) Windows Phone
14 1 (0.100%) Windows 8
14 1 (0.100%) Windows NT
Processes & Methodologies
1 412 (41.16%) ITIL
2 344 (34.37%) ITSM
3 313 (31.27%) Service Management
4 128 (12.79%) Agile Software Development
5 107 (10.69%) Change Management
6 101 (10.09%) Asset Management
7 94 (9.39%) Stakeholder Management
8 80 (7.99%) ITIL V3
9 76 (7.59%) Configuration Management
10 74 (7.39%) Incident Management
11 73 (7.29%) Project Management
12 65 (6.49%) DevOps
13 61 (6.09%) Data Modelling
14 55 (5.49%) Business Analysis
14 55 (5.49%) Workflow
15 52 (5.19%) Problem Management
16 49 (4.90%) User Acceptance Testing
17 48 (4.80%) SDLC
17 48 (4.80%) Service Delivery
18 41 (4.10%) Scrum
Programming Languages
1 163 (16.28%) JavaScript
2 97 (9.69%) SQL
3 54 (5.39%) PowerShell
4 52 (5.19%) Python
5 37 (3.70%) Java
6 19 (1.90%) Ruby
7 15 (1.50%) C#
8 14 (1.40%) Bash Shell
9 13 (1.30%) PHP
10 11 (1.10%) Perl
11 7 (0.70%) C
11 7 (0.70%) VB.NET
12 6 (0.60%) Shell Script
13 4 (0.40%) Korn
14 3 (0.30%) ABAP
14 3 (0.30%) R
14 3 (0.30%) T-SQL
15 2 (0.20%) ES6
15 2 (0.20%) VBScript
16 1 (0.100%) VB
Qualifications
1 70 (6.99%) Security Cleared
2 56 (5.59%) SC Cleared
3 49 (4.90%) ITIL Certification
4 24 (2.40%) Degree
5 19 (1.90%) Microsoft Certification
6 10 (1.00%) MCP
7 9 (0.90%) MCSE
8 8 (0.80%) CISSP
8 8 (0.80%) ITIL Foundation Certificate
8 8 (0.80%) MCSA
9 7 (0.70%) DV Cleared
9 7 (0.70%) SANS
9 7 (0.70%) SSCP
10 5 (0.50%) MCDST
11 4 (0.40%) AWS Certification
11 4 (0.40%) Master's Degree
12 3 (0.30%) ACHDS
12 3 (0.30%) BPSS Clearance
12 3 (0.30%) MCSM
12 3 (0.30%) Network+ Certification
Quality Assurance & Compliance
1 35 (3.50%) SLA
2 16 (1.60%) QA
3 9 (0.90%) PMO
4 6 (0.60%) Data Quality
5 4 (0.40%) COBIT
6 3 (0.30%) Disclosure Scotland
7 2 (0.20%) GDPR
8 1 (0.100%) HIPAA
8 1 (0.100%) Sarbanes-Oxley
System Software
1 118 (11.79%) Active Directory
2 26 (2.60%) VMware Infrastructure
3 16 (1.60%) Docker
4 10 (1.00%) Hyper-V
5 7 (0.70%) VMware ESXi
5 7 (0.70%) VMware Workstation
6 6 (0.60%) XenApp
7 5 (0.50%) Virtual Machines
8 3 (0.30%) Gluster
8 3 (0.30%) Virtual Servers
8 3 (0.30%) vSphere
9 2 (0.20%) KVM
9 2 (0.20%) Microsoft App-V
9 2 (0.20%) RHEV
9 2 (0.20%) Virtual Desktop
10 1 (0.100%) VMware NSX
10 1 (0.100%) XenDesktop
Systems Management
1 43 (4.30%) SCCM
2 22 (2.20%) Ansible
3 17 (1.70%) Opscode Chef
4 14 (1.40%) Puppet
5 13 (1.30%) ITRS Geneos
6 9 (0.90%) AirWatch
7 8 (0.80%) Rancher
7 8 (0.80%) vCenter Server
8 7 (0.70%) Kubernetes
8 7 (0.70%) Nessus
8 7 (0.70%) Nexpose
8 7 (0.70%) Nmap
8 7 (0.70%) QRadar
9 6 (0.60%) HAProxy
10 5 (0.50%) HP Quality Center
11 4 (0.40%) Aspera SmartTrack
11 4 (0.40%) BMC PATROL
11 4 (0.40%) CA Single Sign-On
12 3 (0.30%) McAfee ePO
12 3 (0.30%) Symantec Enterprise Vault
Vendors
1 101 (10.09%) Microsoft
2 46 (4.60%) Remedy
3 36 (3.60%) Oracle
4 35 (3.50%) SAP
5 33 (3.30%) HP
6 32 (3.20%) Splunk
7 31 (3.10%) Citrix
7 31 (3.10%) VMware
8 30 (3.00%) Snow
9 25 (2.50%) Cisco
10 23 (2.30%) Apple
11 20 (2.00%) BMC
12 18 (1.80%) AppDynamics
13 14 (1.40%) Google
13 14 (1.40%) IBM
14 12 (1.20%) McAfee
15 10 (1.00%) Qualys
15 10 (1.00%) Salesforce.com
16 9 (0.90%) Siebel
17 8 (0.80%) LANDesk