Period
to 21 September 2018

The table below provides summary statistics for contract job vacancies advertised in England with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 21 September 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
UK > England
6 months to
21 Sep 2018
Same period 2017 Same period 2016
Rank 236 246 271
Rank change year-on-year +10 +25 +116
Contract jobs citing ServiceNow 1,109 975 973
As % of all contract IT jobs advertised in England 1.18% 1.07% 0.98%
As % of the Vendors category 2.79% 2.47% 2.18%
Number of daily rates quoted 738 681 709
England median daily rate £475 £475 £450
Median daily rate % change year-on-year - +5.56% -
10th Percentile £155 £250 £218
90th Percentile £625 £638 £588
UK median daily rate £475 £475 £450
% change year-on-year - +5.56% -
Number of hourly rates quoted 68 16 27
England median hourly rate £17.50 £15.50 £52.00
Median hourly rate % change year-on-year +12.90% -70.19% +181.08%
10th Percentile £11.18 £11.25 £14.00
90th Percentile £65.30 £46.38 £75.59
UK median hourly rate £17.50 £15.50 £52.00
% change year-on-year +12.90% -70.19% +181.08%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in England.

All Vendors
England
Contract vacancies with a requirement for knowledge or experience of vendor products and services 39,705 39,499 44,551
As % of all contract IT jobs advertised in England 42.30% 43.49% 44.71%
Number of daily rates quoted 24,939 24,506 27,819
England median daily rate £450 £438 £425
Median daily rate % change year-on-year +2.86% +2.94% +6.25%
10th Percentile £250 £253 £250
90th Percentile £625 £619 £588
UK median daily rate £450 £427 £413
% change year-on-year +5.39% +3.52% +3.13%
Number of hourly rates quoted 1,496 1,279 1,497
England median hourly rate £17.50 £17.50 £17.50
10th Percentile £11.00 £10.40 £10.00
90th Percentile £47.00 £47.50 £44.50
UK median hourly rate £17.50 £17.50 £17.50

ServiceNow
Job Vacancy Trend in England

Job postings citing ServiceNow as a percentage of all IT jobs advertised in England.

Job vacancy trend for ServiceNow in England

ServiceNow
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in England.

Contractor daily rate trend for ServiceNow in England

ServiceNow
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing ServiceNow in England over the 6 months to 21 September 2018.

Contractor daily rate histogram for ServiceNow in England

ServiceNow
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in England.

Contractor hourly rate trend for ServiceNow in England

ServiceNow
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing ServiceNow in England over the 6 months to 21 September 2018.

Contractor hourly rate histogram for ServiceNow in England

ServiceNow
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the England region over the 6 months to 21 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -26 600 £503 +0.50% 53
South East +47 192 £450 +8.11% 27
North of England +47 172 £413 -2.94% 20
North West +38 118 £444 +4.41% 7
Midlands -12 68 £425 - 32
West Midlands -18 48 £419 -11.84% 13
Yorkshire +7 42 £363 -14.71% 10
East of England +13 41 £435 +2.35% 11
South West -3 31 £475 +5.56% 7
East Midlands +10 20 £438 +16.67% 19
North East -7 12 £525 +54.41% 3
ServiceNow
UK

For the 6 months to 21 September 2018, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for ServiceNow.

1 490 (44.18%) ITIL
2 358 (32.28%) ITSM
3 283 (25.52%) Service Management
4 214 (19.30%) Active Directory
5 206 (18.58%) Microsoft
5 206 (18.58%) Windows
6 203 (18.30%) Agile Software Development
7 155 (13.98%) Finance
8 145 (13.07%) Microsoft Office
9 140 (12.62%) JavaScript
10 121 (10.91%) Office 365
11 115 (10.37%) HTML
12 107 (9.65%) XML
13 103 (9.29%) Asset Management
14 102 (9.20%) Stakeholder Management
15 96 (8.66%) Change Management
16 93 (8.39%) ITIL Certification
17 92 (8.30%) Security Cleared
18 91 (8.21%) SCCM
18 91 (8.21%) CMDB
19 90 (8.12%) Project Management
20 87 (7.84%) Windows 10
21 86 (7.75%) CSS
22 85 (7.66%) Remedy
23 82 (7.39%) Web Services
24 79 (7.12%) Microsoft Excel
24 79 (7.12%) DevOps
25 74 (6.67%) SC Cleared
26 73 (6.58%) Incident Management
27 72 (6.49%) Problem Management

ServiceNow
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 46 (4.15%) SharePoint
2 32 (2.89%) Apache
2 32 (2.89%) MS Exchange
3 31 (2.80%) CMS
4 28 (2.52%) IIS
4 28 (2.52%) Skype for Business
5 27 (2.43%) Tomcat
6 16 (1.44%) Confluence
7 11 (0.99%) SharePoint 2013
8 9 (0.81%) Blackberry Enterprise Server
8 9 (0.81%) nginx
9 7 (0.63%) JBoss
10 6 (0.54%) K2 blackpearl
11 5 (0.45%) SharePoint Server
12 4 (0.36%) Apache Spark
12 4 (0.36%) Elasticsearch
12 4 (0.36%) Exchange Server 2010
12 4 (0.36%) Exchange Server 2013
13 3 (0.27%) Appian
14 2 (0.18%) Oracle Workflow
Applications
1 145 (13.07%) Microsoft Office
2 79 (7.12%) Microsoft Excel
3 44 (3.97%) Microsoft PowerPoint
4 33 (2.98%) Microsoft Project
5 24 (2.16%) MS Visio
6 3 (0.27%) Adobe Creative Suite
7 2 (0.18%) Acrobat
7 2 (0.18%) Chatbot
8 1 (0.090%) Adobe Captivate
8 1 (0.090%) AutoCAD
8 1 (0.090%) HipChat
Business Applications
1 31 (2.80%) Remedy ITSM
2 3 (0.27%) assyst
2 3 (0.27%) SAP BPC
3 2 (0.18%) Markit EDM
3 2 (0.18%) Unit4 Business World
4 1 (0.090%) Dynamics CRM
4 1 (0.090%) Remedy AR System
4 1 (0.090%) SAP CO
4 1 (0.090%) SAP ERP
4 1 (0.090%) SAP FI
4 1 (0.090%) SAP FI/CO
4 1 (0.090%) Workfront
Cloud Services
1 121 (10.91%) Office 365
2 56 (5.05%) Microsoft Azure
3 34 (3.07%) SaaS
4 28 (2.52%) Amazon AWS
4 28 (2.52%) OneDrive
5 20 (1.80%) IaaS
6 11 (0.99%) PaaS
7 10 (0.90%) Azure Active Directory
8 5 (0.45%) Cloud Computing
8 5 (0.45%) GitHub
9 4 (0.36%) G Suite
9 4 (0.36%) SuccessFactors
10 3 (0.27%) AWS CloudFormation
11 2 (0.18%) Dynamics 365
11 2 (0.18%) Google Cloud Platform
11 2 (0.18%) Lucidchart
11 2 (0.18%) Mimecast
11 2 (0.18%) OpenShift
11 2 (0.18%) Slack
12 1 (0.090%) Yammer
Communications & Networking
1 41 (3.70%) DNS
2 37 (3.34%) Skype
3 33 (2.98%) TCP/IP
4 32 (2.89%) SSL
5 31 (2.80%) VPN
6 30 (2.71%) DHCP
6 30 (2.71%) Firewall
7 18 (1.62%) Remote Desktop
8 15 (1.35%) SAN
9 14 (1.26%) Kerberos
10 13 (1.17%) FTP
11 11 (0.99%) LAN
12 10 (0.90%) NAS
13 9 (0.81%) SSH
13 9 (0.81%) WAN
14 7 (0.63%) Broadband
14 7 (0.63%) DMZ
14 7 (0.63%) Internet
15 6 (0.54%) Unified Communications
15 6 (0.54%) Wireless
Database & Business Intelligence
1 26 (2.34%) Relational Database
2 25 (2.25%) SQL Server
3 17 (1.53%) MySQL
4 12 (1.08%) Power BI
5 7 (0.63%) PostgreSQL
6 6 (0.54%) Big Data
6 6 (0.54%) Data Warehouse
7 5 (0.45%) Azure SQL Database
7 5 (0.45%) BusinessObjects
7 5 (0.45%) MS Access
8 4 (0.36%) Azure SQL Data Warehouse
8 4 (0.36%) Hadoop
9 2 (0.18%) KNIME
9 2 (0.18%) Oracle Database
9 2 (0.18%) Oracle Reports
9 2 (0.18%) Pentaho
9 2 (0.18%) PowerCenter
9 2 (0.18%) SQL Server 2008
10 1 (0.090%) Data Mining
10 1 (0.090%) IDOL
Development Applications
1 59 (5.32%) JIRA
2 13 (1.17%) Jenkins
3 10 (0.90%) Git (software)
4 8 (0.72%) Visual Studio
5 7 (0.63%) Atlassian Bamboo
5 7 (0.63%) Selenium
5 7 (0.63%) Visual Studio Team System
6 6 (0.54%) InstallShield
6 6 (0.54%) MSI
6 6 (0.54%) Sonatype Nexus
7 5 (0.45%) Gerrit
8 3 (0.27%) Bitbucket
8 3 (0.27%) JMeter
9 2 (0.18%) FitNesse
9 2 (0.18%) LoadRunner
9 2 (0.18%) Subversion
10 1 (0.090%) Cucumber
10 1 (0.090%) Metasploit
10 1 (0.090%) SoapUI
10 1 (0.090%) Vagrant
General
1 155 (13.98%) Finance
2 48 (4.33%) Banking
3 31 (2.80%) Retail
4 17 (1.53%) Marketing
5 15 (1.35%) Legal
5 15 (1.35%) Telecoms
6 11 (0.99%) Advertising
6 11 (0.99%) Law
7 9 (0.81%) Front Office
8 8 (0.72%) Investment Banking
9 7 (0.63%) Local Government
10 6 (0.54%) French Language
10 6 (0.54%) Publishing
11 5 (0.45%) Financial Institution
11 5 (0.45%) German Language
12 4 (0.36%) Manufacturing
13 3 (0.27%) Games
13 3 (0.27%) Pharmaceutical
13 3 (0.27%) Portuguese Language
14 2 (0.18%) Aerospace
Job Titles
1 287 (25.88%) Analyst
2 193 (17.40%) Developer
3 171 (15.42%) ServiceNow Developer
4 115 (10.37%) Architect
5 103 (9.29%) Service Analyst
6 97 (8.75%) Business Analyst
7 76 (6.85%) Consultant
8 72 (6.49%) Project Manager
9 70 (6.31%) Service Desk Analyst
10 53 (4.78%) Support Analyst
11 46 (4.15%) Administrator
11 46 (4.15%) ServiceNow Consultant
12 45 (4.06%) IT Analyst
13 42 (3.79%) Support Engineer
14 40 (3.61%) Service Manager
15 37 (3.34%) 1st Line Support
16 34 (3.07%) 1st Line Service Desk Analyst
17 33 (2.98%) Desktop Support
18 32 (2.89%) IT Support
19 29 (2.61%) 1st Line Support Analyst
Libraries, Frameworks & Software Standards
1 115 (10.37%) HTML
2 107 (9.65%) XML
3 86 (7.75%) CSS
4 82 (7.39%) Web Services
5 60 (5.41%) AngularJS
6 56 (5.05%) REST
7 47 (4.24%) Ajax
8 44 (3.97%) LDAP
9 36 (3.25%) SAML
10 34 (3.07%) SOAP
11 32 (2.89%) SailPoint
12 28 (2.52%) HTML5
12 28 (2.52%) Middleware
13 21 (1.89%) XHTML
14 17 (1.53%) .NET
15 11 (0.99%) JSON
16 8 (0.72%) SPNEGO
16 8 (0.72%) WCF
16 8 (0.72%) Windows Identity Foundation
17 7 (0.63%) Twitter Bootstrap
Miscellaneous
1 91 (8.21%) CMDB
2 69 (6.22%) Analytical Skills
3 27 (2.43%) Management Information System
4 26 (2.34%) Self-Motivation
5 21 (1.89%) Greenfield Project
6 20 (1.80%) Data Centre
7 19 (1.71%) User Experience
8 14 (1.26%) Computer Science
9 11 (0.99%) PKI
10 10 (0.90%) Virtual Team
11 8 (0.72%) Clustering
11 8 (0.72%) Video Conferencing
12 7 (0.63%) Blackberry
13 6 (0.54%) EPoS
14 5 (0.45%) Enterprise Software
14 5 (0.45%) Hedge funds
14 5 (0.45%) PMI
15 4 (0.36%) Public Cloud
15 4 (0.36%) Robotics
15 4 (0.36%) Web 2.0
Operating Systems
1 206 (18.58%) Windows
2 87 (7.84%) Windows 10
3 66 (5.95%) Windows 7
4 58 (5.23%) Linux
5 36 (3.25%) Unix
6 35 (3.16%) Apple iOS
7 33 (2.98%) Mac OS
8 29 (2.61%) Mac OS X
9 20 (1.80%) Windows Server
10 18 (1.62%) Android
11 16 (1.44%) Red Hat Enterprise Linux
12 9 (0.81%) Windows Server 2012
13 8 (0.72%) Windows Server 2008
14 6 (0.54%) Windows Server 2003
15 5 (0.45%) Windows 8
16 4 (0.36%) CentOS
16 4 (0.36%) VMS
16 4 (0.36%) Windows XP
17 3 (0.27%) SUSE
17 3 (0.27%) SUSE Linux Enterprise Server
Processes & Methodologies
1 490 (44.18%) ITIL
2 358 (32.28%) ITSM
3 283 (25.52%) Service Management
4 203 (18.30%) Agile Software Development
5 103 (9.29%) Asset Management
6 102 (9.20%) Stakeholder Management
7 96 (8.66%) Change Management
8 90 (8.12%) Project Management
9 79 (7.12%) DevOps
10 73 (6.58%) Incident Management
11 72 (6.49%) Problem Management
12 67 (6.04%) Problem-Solving
13 62 (5.59%) Workflow
14 61 (5.50%) Configuration Management
15 59 (5.32%) Service Delivery
16 57 (5.14%) ITIL V3
17 53 (4.78%) Scrum
18 52 (4.69%) Business Analysis
19 49 (4.42%) Release Management
20 45 (4.06%) Service Design
Programming Languages
1 140 (12.62%) JavaScript
2 57 (5.14%) SQL
3 46 (4.15%) PowerShell
4 45 (4.06%) Python
5 26 (2.34%) Java
6 18 (1.62%) Bash Shell
7 13 (1.17%) Shell Script
8 12 (1.08%) Perl
9 6 (0.54%) Ruby
10 4 (0.36%) C#
11 3 (0.27%) C
12 2 (0.18%) Groovy
12 2 (0.18%) PHP
12 2 (0.18%) PL/SQL
13 1 (0.090%) BeanShell
Qualifications
1 93 (8.39%) ITIL Certification
2 92 (8.30%) Security Cleared
3 74 (6.67%) SC Cleared
4 33 (2.98%) Degree
5 31 (2.80%) Microsoft Certification
6 29 (2.61%) ITIL Foundation Certificate
7 22 (1.98%) A+ Certification
8 17 (1.53%) BPSS Clearance
9 14 (1.26%) MCSA
10 13 (1.17%) Cisco Certification
10 13 (1.17%) PMP
11 11 (0.99%) CCNA
12 10 (0.90%) CISSP
13 8 (0.72%) AWS Certification
13 8 (0.72%) CISM
13 8 (0.72%) MCSE
14 7 (0.63%) CCSA
14 7 (0.63%) PMI Certification
14 7 (0.63%) PRINCE2 Practitioner
15 6 (0.54%) CCNP
Quality Assurance & Compliance
1 52 (4.69%) SLA
2 19 (1.71%) Data Quality
3 13 (1.17%) QA
4 9 (0.81%) PMO
5 8 (0.72%) GxP
6 7 (0.63%) GDPR
7 4 (0.36%) Sarbanes-Oxley
8 3 (0.27%) COBIT
8 3 (0.27%) Disclosure Scotland
8 3 (0.27%) PCI DSS
9 2 (0.18%) ISO/IEC 20000
10 1 (0.090%) GCP
System Software
1 214 (19.30%) Active Directory
2 36 (3.25%) VMware Infrastructure
3 13 (1.17%) VMware ESXi
4 11 (0.99%) Virtual Desktop
5 10 (0.90%) Microsoft App-V
6 8 (0.72%) Docker
7 5 (0.45%) BitLocker
7 5 (0.45%) vSphere
8 4 (0.36%) XenDesktop
8 4 (0.36%) XenServer
9 3 (0.27%) Terminal Services
10 1 (0.090%) EMC RecoverPoint
10 1 (0.090%) XenApp
Systems Management
1 91 (8.21%) SCCM
2 59 (5.32%) Single Sign-On
3 22 (1.98%) Ansible
4 20 (1.80%) Systems Management Server (SMS)
5 18 (1.62%) AirWatch
6 15 (1.35%) SCOM
7 10 (0.90%) Opscode Chef
7 10 (0.90%) SafeCom
8 9 (0.81%) Puppet
8 9 (0.81%) Terraform
9 8 (0.72%) CA Single Sign-On
10 7 (0.63%) Grafana
10 7 (0.63%) Kubernetes
10 7 (0.63%) Tivoli Identity Manager
11 6 (0.54%) CA Spectrum
11 6 (0.54%) Control-M
11 6 (0.54%) Kibana
12 5 (0.45%) Cisco CUCM
12 5 (0.45%) McAfee ePO
13 4 (0.36%) EMC NetWorker
Vendors
1 206 (18.58%) Microsoft
2 85 (7.66%) Remedy
3 61 (5.50%) Citrix
3 61 (5.50%) VMware
4 57 (5.14%) BMC
5 42 (3.79%) Apple
6 38 (3.43%) Oracle
6 38 (3.43%) Snow
7 35 (3.16%) CA
8 32 (2.89%) Cisco
9 26 (2.34%) SAP
10 24 (2.16%) IBM
11 22 (1.98%) Splunk
12 17 (1.53%) CyberArk
12 17 (1.53%) ForgeRock
13 16 (1.44%) HP
14 13 (1.17%) CheckPoint
15 12 (1.08%) Dynatrace
15 12 (1.08%) McAfee
15 12 (1.08%) Red Hat