Period
to 17 June 2019

The table below provides summary statistics for contract job vacancies advertised in England with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 17 June 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
UK > England
6 months to
17 Jun 2019
Same period 2018 Same period 2017
Rank 214 235 231
Rank change year-on-year +21 -4 +52
Contract jobs citing ServiceNow 1,077 1,049 926
As % of all contract IT jobs advertised in England 1.30% 1.16% 1.10%
As % of the Vendors category 3.08% 2.79% 2.51%
Number of daily rates quoted 751 709 631
England median daily rate £500 £488 £475
Median daily rate % change year-on-year +2.56% +2.63% -
10th Percentile £181 £250 £250
90th Percentile £625 £625 £625
UK median daily rate £500 £475 £475
% change year-on-year +5.26% - -
Number of hourly rates quoted 40 47 14
England median hourly rate £17.50 £17.50 £26.75
Median hourly rate % change year-on-year - -34.58% +40.79%
10th Percentile £12.50 £11.25 £13.60
90th Percentile £26.75 £45.40 £74.34
UK median hourly rate £17.50 £17.50 £26.75
% change year-on-year - -34.58% +40.79%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in England.

All Vendors
England
Contract vacancies with a requirement for knowledge or experience of vendor products and services 35,008 37,550 36,856
As % of all contract IT jobs advertised in England 42.27% 41.35% 43.98%
Number of daily rates quoted 21,987 23,385 22,779
England median daily rate £465 £450 £425
Median daily rate % change year-on-year +3.33% +5.88% +3.03%
10th Percentile £263 £250 £258
90th Percentile £642 £625 £600
UK median daily rate £460 £450 £425
% change year-on-year +2.22% +5.88% +3.03%
Number of hourly rates quoted 1,173 1,362 1,267
England median hourly rate £19.00 £17.50 £17.50
Median hourly rate % change year-on-year +8.57% - -2.78%
10th Percentile £11.15 £11.00 £10.25
90th Percentile £50.00 £47.50 £47.50
UK median hourly rate £19.00 £17.50 £17.50
% change year-on-year +8.57% - -5.41%

ServiceNow
Job Vacancy Trend in England

Job postings citing ServiceNow as a percentage of all IT jobs advertised in England.

Job vacancy trend for ServiceNow in England

ServiceNow
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in England.

Contractor daily rate trend for ServiceNow in England

ServiceNow
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing ServiceNow in England over the 6 months to 17 June 2019.

Contractor daily rate histogram for ServiceNow in England

ServiceNow
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in England.

Contractor hourly rate trend for ServiceNow in England

ServiceNow
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing ServiceNow in England over the 6 months to 17 June 2019.

Contractor hourly rate histogram for ServiceNow in England

ServiceNow
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the England region over the 6 months to 17 June 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +53 648 £525 +5.00% 35
South East -29 140 £463 +2.78% 13
North of England -4 127 £425 - 3
North West -24 72 £430 -7.03% 2
Midlands +22 57 £350 -17.65% 7
East of England +34 54 £453 +180.62% 1
Yorkshire +36 48 £380 -7.32%
South West +8 44 £375 -28.57% 6
West Midlands -5 36 £375 -14.29% 6
East Midlands +29 21 £325 -23.53% 1
North East -19 7 £298 -25.63% 1
ServiceNow
UK

For the 6 months to 17 June 2019, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for ServiceNow.

1 435 (40.39%) ITIL
2 390 (36.21%) ITSM
3 279 (25.91%) Service Management
4 215 (19.96%) Agile Software Development
5 205 (19.03%) Windows
6 184 (17.08%) JavaScript
7 173 (16.06%) Microsoft
7 173 (16.06%) Finance
8 146 (13.56%) Active Directory
9 144 (13.37%) XML
10 136 (12.63%) HTML
11 135 (12.53%) Microsoft Azure
12 117 (10.86%) DevOps
13 108 (10.03%) CMDB
14 102 (9.47%) Configuration Management
15 91 (8.45%) Microsoft Office
15 91 (8.45%) Asset Management
16 88 (8.17%) Office 365
17 86 (7.99%) Windows 10
18 85 (7.89%) Change Management
19 84 (7.80%) SQL
20 81 (7.52%) Web Services
20 81 (7.52%) Linux
21 77 (7.15%) CSS
21 77 (7.15%) Amazon AWS
22 76 (7.06%) Migration
23 74 (6.87%) ITIL Certification
24 71 (6.59%) Project Management
24 71 (6.59%) JIRA
25 68 (6.31%) Python

ServiceNow
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (3.16%) CMS
2 31 (2.88%) Skype for Business
3 30 (2.79%) Confluence
4 25 (2.32%) SharePoint
5 23 (2.14%) MS Exchange
6 21 (1.95%) IIS
7 15 (1.39%) Apache
8 14 (1.30%) OpenStack
8 14 (1.30%) Tomcat
9 13 (1.21%) JBoss
10 9 (0.84%) Elasticsearch
10 9 (0.84%) nginx
11 8 (0.74%) Exchange Server 2010
12 6 (0.56%) Exchange Server 2013
13 2 (0.19%) WebLogic
14 1 (0.093%) Apache TomEE
14 1 (0.093%) Blackberry Enterprise Server
14 1 (0.093%) Cloud Foundry
14 1 (0.093%) K2 blackpearl
14 1 (0.093%) SharePoint 2013
Applications
1 91 (8.45%) Microsoft Office
2 50 (4.64%) Microsoft Excel
3 42 (3.90%) Microsoft PowerPoint
4 23 (2.14%) Microsoft Project
5 17 (1.58%) MS Visio
6 11 (1.02%) Chatbot
7 4 (0.37%) Camtasia
8 1 (0.093%) Acrobat
Business Applications
1 31 (2.88%) Remedy ITSM
2 12 (1.11%) Endur
3 5 (0.46%) Workday HCM
4 4 (0.37%) assyst
4 4 (0.37%) Dynamics CRM
5 3 (0.28%) Primavera
6 2 (0.19%) Changepoint
6 2 (0.19%) Maximo
6 2 (0.19%) PeopleSoft HCM
6 2 (0.19%) SAP BPC
6 2 (0.19%) SAP HCM
7 1 (0.093%) Markit EDM
7 1 (0.093%) SAP ERP
7 1 (0.093%) SAP HR
7 1 (0.093%) SAP S/4HANA
Cloud Services
1 135 (12.53%) Microsoft Azure
2 88 (8.17%) Office 365
3 77 (7.15%) Amazon AWS
4 38 (3.53%) IaaS
4 38 (3.53%) SaaS
5 27 (2.51%) Azure Active Directory
5 27 (2.51%) OpenShift
6 22 (2.04%) PaaS
7 17 (1.58%) Google Cloud Platform
7 17 (1.58%) SuccessFactors
8 14 (1.30%) Power Platform
9 12 (1.11%) Azure Stack
10 11 (1.02%) OneDrive
11 10 (0.93%) Google Sheets
12 9 (0.84%) Datadog
12 9 (0.84%) GitHub
12 9 (0.84%) Stackdriver
13 7 (0.65%) Slack
14 6 (0.56%) Cloud Computing
15 4 (0.37%) Apigee
Communications & Networking
1 39 (3.62%) DNS
2 34 (3.16%) Skype
3 26 (2.41%) LAN
4 25 (2.32%) WAN
5 24 (2.23%) TCP/IP
6 21 (1.95%) Internet
7 20 (1.86%) SSL
8 19 (1.76%) SAN
9 17 (1.58%) Firewall
10 15 (1.39%) VPN
11 14 (1.30%) DHCP
12 12 (1.11%) FTP
13 11 (1.02%) SMTP
14 9 (0.84%) Kerberos
15 8 (0.74%) Cisco IOS
15 8 (0.74%) Remote Desktop
16 7 (0.65%) NetScaler
17 6 (0.56%) NAS
18 5 (0.46%) Ethernet
18 5 (0.46%) HTTP
Database & Business Intelligence
1 21 (1.95%) SQL Server
2 17 (1.58%) Relational Database
3 13 (1.21%) Power BI
4 10 (0.93%) Redis
5 9 (0.84%) Apache Cassandra
5 9 (0.84%) InfluxDB
6 8 (0.74%) PostgreSQL
7 6 (0.56%) MongoDB
8 4 (0.37%) SQL Server 2008
9 3 (0.28%) Amazon RDS
9 3 (0.28%) Oracle Database
9 3 (0.28%) Oracle Database 10g
9 3 (0.28%) Oracle Database 11g
9 3 (0.28%) Oracle Database 12c
9 3 (0.28%) Oracle Reports
10 2 (0.19%) Big Data
10 2 (0.19%) MariaDB
10 2 (0.19%) Oracle Exadata
10 2 (0.19%) RDBMS
10 2 (0.19%) SQL Server 2014
Development Applications
1 71 (6.59%) JIRA
2 29 (2.69%) Git (software)
3 27 (2.51%) Jenkins
4 25 (2.32%) Visual Studio Team System
5 20 (1.86%) Team Foundation Server
6 9 (0.84%) GitLab
7 7 (0.65%) CircleCI
7 7 (0.65%) Oracle Forms
8 6 (0.56%) Gerrit
9 5 (0.46%) Maven
9 5 (0.46%) Selenium
10 4 (0.37%) MSBuild
10 4 (0.37%) Sonatype Nexus
10 4 (0.37%) Subversion
11 3 (0.28%) Bitbucket
12 2 (0.19%) Rational DOORS
13 1 (0.093%) Artifactory
13 1 (0.093%) FitNesse
13 1 (0.093%) Hudson
13 1 (0.093%) SonarQube
General
1 173 (16.06%) Finance
2 53 (4.92%) Banking
3 23 (2.14%) Legal
4 15 (1.39%) Investment Banking
5 13 (1.21%) Financial Institution
6 12 (1.11%) Telecoms
7 10 (0.93%) Law
7 10 (0.93%) Retail
8 8 (0.74%) Front Office
9 7 (0.65%) Marketing
10 6 (0.56%) Billing
10 6 (0.56%) Pharmaceutical
11 4 (0.37%) Retail Banking
12 3 (0.28%) Advertising
12 3 (0.28%) Back Office
12 3 (0.28%) Dutch Language
12 3 (0.28%) German Language
13 1 (0.093%) Games
13 1 (0.093%) Manufacturing
13 1 (0.093%) Multimedia
Job Titles
1 236 (21.91%) Analyst
2 221 (20.52%) Developer
3 196 (18.20%) ServiceNow Developer
4 113 (10.49%) Architect
5 104 (9.66%) Business Analyst
6 78 (7.24%) Consultant
7 45 (4.18%) Service Analyst
8 43 (3.99%) ServiceNow Consultant
9 39 (3.62%) Desktop Support
9 39 (3.62%) Support Analyst
10 38 (3.53%) Project Manager
11 34 (3.16%) Support Engineer
12 32 (2.97%) DevOps Engineer
12 32 (2.97%) IT Support
13 30 (2.79%) Service Desk Analyst
14 26 (2.41%) Administrator
14 26 (2.41%) IT Analyst
15 24 (2.23%) Service Manager
16 23 (2.14%) 2nd Line Support
17 21 (1.95%) 1st Line Support
Libraries, Frameworks & Software Standards
1 144 (13.37%) XML
2 136 (12.63%) HTML
3 81 (7.52%) Web Services
4 77 (7.15%) CSS
5 65 (6.04%) AngularJS
6 61 (5.66%) REST
7 52 (4.83%) Ajax
8 41 (3.81%) LDAP
9 38 (3.53%) SOAP
10 31 (2.88%) SAML
11 25 (2.32%) HTML5
12 23 (2.14%) Middleware
13 21 (1.95%) JSON
14 20 (1.86%) Node.js
15 17 (1.58%) XHTML
16 13 (1.21%) Elastic Stack
16 13 (1.21%) SailPoint
17 12 (1.11%) .NET
17 12 (1.11%) J2EE
18 11 (1.02%) jQuery
Miscellaneous
1 108 (10.03%) CMDB
2 58 (5.39%) Analytical Skills
3 39 (3.62%) User Experience
4 34 (3.16%) Management Information System
5 30 (2.79%) Self-Motivation
6 26 (2.41%) Data Centre
7 18 (1.67%) Replication
7 18 (1.67%) Wiki
8 14 (1.30%) Public Cloud
9 13 (1.21%) Mobile App
10 12 (1.11%) iPhone
10 12 (1.11%) Virtual Team
11 10 (0.93%) Hedge funds
11 10 (0.93%) PKI
11 10 (0.93%) Video Conferencing
12 6 (0.56%) Blackberry
12 6 (0.56%) Hybrid Cloud
12 6 (0.56%) iPad
12 6 (0.56%) Private Cloud
12 6 (0.56%) Taxonomies
Operating Systems
1 205 (19.03%) Windows
2 86 (7.99%) Windows 10
3 81 (7.52%) Linux
4 52 (4.83%) Windows 7
5 35 (3.25%) Unix
6 29 (2.69%) Windows Server
7 27 (2.51%) Apple iOS
7 27 (2.51%) Red Hat Enterprise Linux
8 24 (2.23%) CentOS
9 21 (1.95%) Android
10 16 (1.49%) Mac OS
11 15 (1.39%) Windows Server 2008
12 14 (1.30%) Solaris
13 12 (1.11%) Windows Server 2012
14 7 (0.65%) Mac OS X
15 5 (0.46%) Windows Server 2003
16 3 (0.28%) AIX
16 3 (0.28%) Windows XP
17 2 (0.19%) Windows 2000
17 2 (0.19%) Windows NT
Processes & Methodologies
1 435 (40.39%) ITIL
2 390 (36.21%) ITSM
3 279 (25.91%) Service Management
4 215 (19.96%) Agile Software Development
5 117 (10.86%) DevOps
6 102 (9.47%) Configuration Management
7 91 (8.45%) Asset Management
8 85 (7.89%) Change Management
9 76 (7.06%) Migration
10 71 (6.59%) Project Management
11 68 (6.31%) ITIL V3
12 61 (5.66%) Stakeholder Management
13 58 (5.39%) Workflow
14 56 (5.20%) Problem-Solving
15 54 (5.01%) Scrum
16 49 (4.55%) Incident Management
17 48 (4.46%) Business Analysis
17 48 (4.46%) Waterfall
18 47 (4.36%) Release Management
19 44 (4.09%) Problem Management
Programming Languages
1 184 (17.08%) JavaScript
2 84 (7.80%) SQL
3 68 (6.31%) Python
4 54 (5.01%) Java
5 51 (4.74%) PowerShell
6 28 (2.60%) Bash Shell
7 24 (2.23%) C
7 24 (2.23%) Perl
8 11 (1.02%) C#
9 9 (0.84%) Ruby
10 8 (0.74%) Shell Script
11 7 (0.65%) PHP
12 6 (0.56%) C++
13 4 (0.37%) Groovy
13 4 (0.37%) R
13 4 (0.37%) VBScript
14 2 (0.19%) ES6
14 2 (0.19%) Java 8
14 2 (0.19%) TypeScript
15 1 (0.093%) Go
Qualifications
1 74 (6.87%) ITIL Certification
2 58 (5.39%) Security Cleared
3 43 (3.99%) Degree
3 43 (3.99%) SC Cleared
4 17 (1.58%) ITIL Foundation Certificate
5 16 (1.49%) Microsoft Certification
6 13 (1.21%) DV Cleared
7 10 (0.93%) A+ Certification
7 10 (0.93%) FFIEC
8 9 (0.84%) CISSP
9 8 (0.74%) MCSE
10 6 (0.56%) ISEB
10 6 (0.56%) PRINCE2 Practitioner
11 5 (0.46%) Cisco Certification
11 5 (0.46%) PRINCE2 Certification
12 4 (0.37%) CCNA
12 4 (0.37%) CISM
12 4 (0.37%) MCP
13 3 (0.28%) MBA
13 3 (0.28%) MCSA
Quality Assurance & Compliance
1 59 (5.48%) SLA
2 18 (1.67%) Sarbanes-Oxley
3 15 (1.39%) QA
4 13 (1.21%) Data Quality
4 13 (1.21%) GDPR
5 12 (1.11%) COBIT
6 8 (0.74%) ISO/IEC 27001
6 8 (0.74%) PMO
7 6 (0.56%) PCI DSS
8 5 (0.46%) ISO/IEC 20000
9 1 (0.093%) MiFID
System Software
1 146 (13.56%) Active Directory
2 38 (3.53%) Docker
3 23 (2.14%) VMware Infrastructure
4 17 (1.58%) XenApp
5 9 (0.84%) XenDesktop
6 8 (0.74%) Hyper-V
7 7 (0.65%) Virtual Machines
8 6 (0.56%) VMware ESXi
9 4 (0.37%) vSphere
10 3 (0.28%) Oracle RAC
10 3 (0.28%) Xen
11 2 (0.19%) BitLocker
11 2 (0.19%) Citrix Hypervisor
11 2 (0.19%) NFS
11 2 (0.19%) Terminal Services
11 2 (0.19%) Virtual Desktop
11 2 (0.19%) VMware NSX
12 1 (0.093%) Active Directory Lightweight Directory Services
12 1 (0.093%) SRDF
12 1 (0.093%) Virtual Servers
Systems Management
1 60 (5.57%) Ansible
2 53 (4.92%) SCCM
3 49 (4.55%) Single Sign-On
4 41 (3.81%) Puppet
5 31 (2.88%) Kubernetes
6 18 (1.67%) Terraform
7 17 (1.58%) ZABBIX
8 15 (1.39%) Opscode Chef
9 13 (1.21%) vRealize
10 11 (1.02%) logstash
11 10 (0.93%) Kibana
12 9 (0.84%) Consul
12 9 (0.84%) Grafana
12 9 (0.84%) Graphite
13 8 (0.74%) CA Single Sign-On
13 8 (0.74%) Nagios
13 8 (0.74%) Norton AntiVirus
14 6 (0.56%) Microsoft Intune
15 5 (0.46%) QRadar
15 5 (0.46%) SCOM
Vendors
1 173 (16.06%) Microsoft
2 47 (4.36%) Remedy
3 44 (4.09%) BMC
4 42 (3.90%) Citrix
5 41 (3.81%) VMware
6 39 (3.62%) Cisco
7 35 (3.25%) Snow
8 33 (3.06%) Red Hat
8 33 (3.06%) Splunk
9 27 (2.51%) SAP
10 25 (2.32%) Google
11 24 (2.23%) Oracle
12 23 (2.14%) Workday
13 18 (1.67%) CA
14 17 (1.58%) AppDynamics
14 17 (1.58%) HP
15 14 (1.30%) Salesforce.com
16 13 (1.21%) Atlassian
17 12 (1.11%) Micro Focus
17 12 (1.11%) OpenLink