ServiceNow Contracts in England

The table below provides summary statistics for contract job vacancies advertised in England with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 3 months to 23 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow UK / England
Location	3 months to 23 Jun 2017	Same period 2016	Same period 2015
Rank	218	231	376
Rank change year-on-year	+13	+145
Contract jobs citing ServiceNow	481	549	273
As % of all contract IT jobs advertised in England	1.12%	1.11%	0.53%
As % of the Vendors category	2.55%	2.50%	1.19%
Number of daily rates quoted	320	399	165
Median daily rate	£481	£468	£425
Median daily rate % change year-on-year	+2.94%	+10.00%
90% offered a daily rate of more than	£274	£242	£222
10% offered a daily rate of more than	£600	£600	£550
UK excluding London median daily rate	£425	£375	£395
% change year-on-year	+13.33%	-5.06%
Number of hourly rates quoted	5	15	8
Median hourly rate	£15.00	£20.50	£9.75
Median hourly rate % change year-on-year	-26.82%	+110.25%
90% offered a hourly rate of more than	£13.80	£14.00	£8.50
10% offered a hourly rate of more than	£28.70	£89.72	£21.50
UK excluding London median hourly rate	£15.00	£20.50	£11.00
% change year-on-year	-26.82%	+86.36%

ServiceNow is in the vendor products and services category. The following table is for comparison with the above and provides summary statistics for all vendor product and service related skills in contract job vacancies advertised in England.

Contract Vendor Product & Service Skills England
Contract job vacancies with a requirement for skills associated with vendor products and/or services	18890	22000	22906
As % of all contract IT job vacancies advertised in England	43.94%	44.52%	44.82%
Number of daily rates quoted	11569	13814	13687
Median daily rate	£428	£405	£400
Median daily rate % change year-on-year	+5.55%	+1.25%
90% offered a daily rate of more than	£260	£250	£225
10% offered a daily rate of more than	£600	£575	£550
UK excluding London median daily rate	£400	£375	£361
% change year-on-year	+6.66%	+3.89%
Number of hourly rates quoted	630	730	1047
Median hourly rate	£17.50	£19.00	£19.00
Median hourly rate % change year-on-year	-7.89%	-
90% offered a hourly rate of more than	£11.15	£11.00	£11.17
10% offered a hourly rate of more than	£50.00	£42.33	£42.00
UK excluding London median hourly rate	£17.50	£20.50	£18.50
% change year-on-year	-14.63%	+10.81%

ServiceNow
Job Vacancy Trend in England

The job posting trend of jobs advertised in England citing ServiceNow as a proportion of all contract or permanent IT jobs with a match in the Vendors category.

Job vacancy trend for ServiceNow in England

ServiceNow
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in England.

Contractor daily rate trend for ServiceNow in England

ServiceNow
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing ServiceNow in England over the 3 months to 23 June 2017.

Contractor daily rate histogram for ServiceNow in England

ServiceNow
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in England.

Contractor hourly rate trend for ServiceNow in England

ServiceNow
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing ServiceNow in England over the 3 months to 23 June 2017.

Contractor hourly rate histogram for ServiceNow in England

ServiceNow
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the England region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location	Rank Change on Same Period Last Year	Matching Contract IT Job Ads	Median Daily Rate Last 3 Months	Median Daily Rate % Change on Same Period Last Year	Live Job Vacancies
London	+40	351	£500	-	33
South East	-3	57	£475	+12.42%	6
North West	-5	34	£425	-15.00%	3
West Midlands	+13	11	£350	-17.64%	4
North East	+5	7	£350	+27.73%	1
South West	+4	7	£325	-0.76%	2
Yorkshire	+17	4	£275	-26.66%
East Midlands	-8	4	£335	-9.45%	3
East of England	-30	4	£230	-34.28%	3
ServiceNow UK

ServiceNow
Top 30 Co-occurring IT Skills in England

For the 6 months to 23 June 2017, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for ServiceNow.

1	386 (42.98%)	ITIL
2	301 (33.52%)	ITSM
3	259 (28.84%)	Service Management
4	189 (21.05%)	Finance
5	184 (20.49%)	JavaScript
6	176 (19.60%)	HTML
7	175 (19.49%)	Windows
8	142 (15.81%)	Agile Software Development
9	136 (15.14%)	Web Services
10	115 (12.81%)	Active Directory
11	114 (12.69%)	CSS
12	105 (11.69%)	XML
13	98 (10.91%)	PowerShell
14	97 (10.80%)	Microsoft
15	96 (10.69%)	CMDB

16	93 (10.36%)	Workflow
17	87 (9.69%)	Configuration Management
18	86 (9.58%)	SQL
19	75 (8.35%)	Banking
20	68 (7.57%)	Service Delivery
20	68 (7.57%)	Java
21	65 (7.24%)	Change Management
21	65 (7.24%)	Asset Management
22	62 (6.90%)	Incident Management
23	56 (6.24%)	AngularJS
23	56 (6.24%)	Office 365
24	55 (6.12%)	Analytical Skills
24	55 (6.12%)	Windows Server
24	55 (6.12%)	CMS
25	54 (6.01%)	Microsoft Azure

ServiceNow
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
Applications
Business Applications
Cloud Services
Communications & Networking
Database & Business Intelligence
Development Applications
General
Job Titles
Libraries, Frameworks & Software Standards
Miscellaneous
Operating Systems
Processes & Methodologies
Programming Languages
Qualifications
Quality Assurance & Compliance
System Software
Systems Management
Vendors

Application Platforms
1	55 (6.12%)	CMS
2	51 (5.68%)	SharePoint
3	29 (3.23%)	MS Exchange
4	22 (2.45%)	Skype for Business
5	18 (2.00%)	Exchange Server 2010
6	14 (1.56%)	Exchange Server 2013
6	14 (1.56%)	IIS
7	8 (0.89%)	Blackberry Enterprise Server
8	7 (0.78%)	BizTalk Server
8	7 (0.78%)	Confluence
9	3 (0.33%)	Apache Pig
9	3 (0.33%)	Tomcat
10	2 (0.22%)	Apache
10	2 (0.22%)	Documentum
10	2 (0.22%)	IBM Notes
10	2 (0.22%)	JBoss
10	2 (0.22%)	MS Project Server
10	2 (0.22%)	SharePoint 2013
10	2 (0.22%)	WebSphere
10	2 (0.22%)	WebSphere Application Server

Applications
1	51 (5.68%)	Microsoft Office
2	23 (2.56%)	Microsoft Excel
3	9 (1.00%)	Microsoft PowerPoint
4	5 (0.56%)	Microsoft Project
5	3 (0.33%)	MS Visio
6	2 (0.22%)	Spreadsheet

Business Applications
1	11 (1.22%)	Remedy ITSM
2	8 (0.89%)	SAP Oil and Gas
3	7 (0.78%)	NetSuite
4	2 (0.22%)	thinkFolio
4	2 (0.22%)	WebTrends
5	1 (0.11%)	assyst
5	1 (0.11%)	Maximo
5	1 (0.11%)	Odoo
5	1 (0.11%)	Oracle ERP
5	1 (0.11%)	Payment Gateway
5	1 (0.11%)	RMDS
5	1 (0.11%)	SAP HCM

Cloud Services
1	56 (6.24%)	Office 365
2	54 (6.01%)	Microsoft Azure
3	47 (5.23%)	Amazon AWS
4	45 (5.01%)	SaaS
5	27 (3.01%)	PaaS
6	19 (2.12%)	AWS CloudFormation
6	19 (2.12%)	IaaS
7	13 (1.45%)	SuccessFactors
8	10 (1.11%)	GitHub
9	8 (0.89%)	Amazon S3
9	8 (0.89%)	OneDrive
9	8 (0.89%)	Virtual Private Cloud
10	7 (0.78%)	G Suite
11	4 (0.45%)	Yammer
12	3 (0.33%)	OpenShift
13	2 (0.22%)	Veeva
14	1 (0.11%)	Amazon EC2
14	1 (0.11%)	AWS Lambda
14	1 (0.11%)	Google Cloud Platform
14	1 (0.11%)	HP Helion

Communications & Networking
1	45 (5.01%)	LDAP
2	21 (2.34%)	VPN
3	18 (2.00%)	TCP/IP
4	17 (1.89%)	SSL
5	16 (1.78%)	Firewall
5	16 (1.78%)	Internet
6	14 (1.56%)	SAN
7	13 (1.45%)	DNS
7	13 (1.45%)	SNMP
8	12 (1.34%)	Wi-Fi
9	11 (1.22%)	DHCP
9	11 (1.22%)	NAS
10	10 (1.11%)	SMTP
11	9 (1.00%)	Intranet
11	9 (1.00%)	Remote Desktop
11	9 (1.00%)	Skype
12	7 (0.78%)	BIG-IP
12	7 (0.78%)	VoIP
13	6 (0.67%)	SSH
13	6 (0.67%)	WAN

Database & Business Intelligence
1	32 (3.56%)	SQL Server
2	8 (0.89%)	DB2
2	8 (0.89%)	Relational Database
3	7 (0.78%)	Data Warehouse
3	7 (0.78%)	MySQL
4	5 (0.56%)	Big Data
4	5 (0.56%)	BusinessObjects
4	5 (0.56%)	Hadoop
4	5 (0.56%)	SQL Server 2008
5	4 (0.45%)	Oracle Reports
5	4 (0.45%)	SQL Server 2012
6	3 (0.33%)	SQL Server 2005
7	2 (0.22%)	Apache Cassandra
7	2 (0.22%)	Apache Hive
7	2 (0.22%)	Business Intelligence Development Studio
7	2 (0.22%)	GIS
7	2 (0.22%)	MongoDB
7	2 (0.22%)	MS Access
7	2 (0.22%)	NoSQL
7	2 (0.22%)	Oracle Database

Development Applications
1	31 (3.45%)	JIRA
2	19 (2.12%)	Git (software)
3	18 (2.00%)	Jenkins
4	11 (1.22%)	Selenium
5	8 (0.89%)	Maven
6	7 (0.78%)	Gradle
7	6 (0.67%)	Ant
7	6 (0.67%)	git-flow
7	6 (0.67%)	Team Foundation Server
8	5 (0.56%)	Visual Studio Team System
9	4 (0.45%)	MSBuild
9	4 (0.45%)	Subversion
9	4 (0.45%)	Visual Studio
10	2 (0.22%)	Atlassian Bamboo
10	2 (0.22%)	Bitbucket
10	2 (0.22%)	SQL Server Management Studio (SSMS)
11	1 (0.11%)	Artifactory
11	1 (0.11%)	Sonatype Nexus

General
1	189 (21.05%)	Finance
2	75 (8.35%)	Banking
3	28 (3.12%)	Telecoms
4	21 (2.34%)	Manufacturing
5	16 (1.78%)	Investment Banking
6	15 (1.67%)	Retail
7	10 (1.11%)	Legal
8	9 (1.00%)	Electronics
9	8 (0.89%)	Financial Institution
9	8 (0.89%)	Law
9	8 (0.89%)	Marketing
9	8 (0.89%)	Pharmaceutical
10	5 (0.56%)	Advertising
11	4 (0.45%)	Japanese Language
11	4 (0.45%)	Publishing
12	3 (0.33%)	Front Office
13	2 (0.22%)	French Language
13	2 (0.22%)	Italian Language
14	1 (0.11%)	Billing
14	1 (0.11%)	Spanish Language

Job Titles
1	285 (31.74%)	Developer
2	250 (27.84%)	ServiceNow Developer
3	163 (18.15%)	Analyst
4	129 (14.37%)	Architect
5	78 (8.69%)	Consultant
6	61 (6.79%)	Business Analyst
7	52 (5.79%)	Service Analyst
8	49 (5.46%)	ServiceNow Consultant
9	48 (5.35%)	Administrator
10	29 (3.23%)	Service Desk Analyst
11	27 (3.01%)	Lead Developer
11	27 (3.01%)	Service Manager
12	25 (2.78%)	Desktop Support
12	25 (2.78%)	Lead Architect
13	23 (2.56%)	Support Engineer
14	21 (2.34%)	Project Manager
15	20 (2.23%)	Cloud Architect
16	19 (2.12%)	Incident Manager
17	16 (1.78%)	IT Analyst
18	13 (1.45%)	Problem Manager

Libraries, Frameworks & Software Standards
1	176 (19.60%)	HTML
2	136 (15.14%)	Web Services
3	114 (12.69%)	CSS
4	105 (11.69%)	XML
5	56 (6.24%)	AngularJS
6	43 (4.79%)	Twitter Bootstrap
7	40 (4.45%)	.NET
7	40 (4.45%)	REST
8	38 (4.23%)	Ajax
9	28 (3.12%)	SOAP
10	22 (2.45%)	SAML
11	21 (2.34%)	JSON
12	20 (2.23%)	HTML5
13	13 (1.45%)	Middleware
13	13 (1.45%)	OAuth
14	12 (1.34%)	SailPoint
15	8 (0.89%)	CSS3
16	6 (0.67%)	jQuery
16	6 (0.67%)	Node.js
17	5 (0.56%)	.NET Framework

Miscellaneous
1	96 (10.69%)	CMDB
2	55 (6.12%)	Analytical Skills
3	37 (4.12%)	Data Centre
4	20 (2.23%)	Enterprise Software
5	18 (2.00%)	Greenfield Project
6	17 (1.89%)	Blackberry
7	15 (1.67%)	Management Information System
8	14 (1.56%)	User Experience
9	10 (1.11%)	Mainframe
10	9 (1.00%)	Private Cloud
10	9 (1.00%)	Replication
11	7 (0.78%)	Life Science
11	7 (0.78%)	Web 2.0
12	6 (0.67%)	Security Operations Centre
12	6 (0.67%)	Virtual Team
13	5 (0.56%)	Video Conferencing
14	4 (0.45%)	Clustering
14	4 (0.45%)	Computer Science
14	4 (0.45%)	Hedge funds
15	3 (0.33%)	Wiki

Operating Systems
1	175 (19.49%)	Windows
2	55 (6.12%)	Windows Server
3	51 (5.68%)	Linux
4	50 (5.57%)	Windows 7
5	44 (4.90%)	Unix
6	29 (3.23%)	Windows 10
7	26 (2.90%)	Windows Server 2012
8	13 (1.45%)	Android
9	12 (1.34%)	Windows Server 2008
10	11 (1.22%)	Red Hat Enterprise Linux
10	11 (1.22%)	Solaris
11	8 (0.89%)	Mac OS X
12	7 (0.78%)	AIX
12	7 (0.78%)	HPUX
13	6 (0.67%)	Windows XP
14	3 (0.33%)	Apple iOS
14	3 (0.33%)	CentOS
14	3 (0.33%)	Windows 8
15	2 (0.22%)	OpenVMS
16	1 (0.11%)	VMS

Processes & Methodologies
1	386 (42.98%)	ITIL
2	301 (33.52%)	ITSM
3	259 (28.84%)	Service Management
4	142 (15.81%)	Agile Software Development
5	93 (10.36%)	Workflow
6	87 (9.69%)	Configuration Management
7	68 (7.57%)	Service Delivery
8	65 (7.24%)	Asset Management
8	65 (7.24%)	Change Management
9	62 (6.90%)	Incident Management
10	51 (5.68%)	DevOps
10	51 (5.68%)	Stakeholder Management
11	48 (5.35%)	SDLC
12	45 (5.01%)	Problem Management
13	44 (4.90%)	ITIL V3
14	39 (4.34%)	Scrum
14	39 (4.34%)	User Acceptance Testing
15	37 (4.12%)	Data Modelling
16	36 (4.01%)	Project Management
16	36 (4.01%)	Release Management

Programming Languages
1	184 (20.49%)	JavaScript
2	98 (10.91%)	PowerShell
3	86 (9.58%)	SQL
4	68 (7.57%)	Java
5	29 (3.23%)	Python
6	28 (3.12%)	Perl
7	15 (1.67%)	C#
8	13 (1.45%)	C
8	13 (1.45%)	Ruby
9	12 (1.34%)	PHP
10	9 (1.00%)	VB.NET
11	8 (0.89%)	C++
12	7 (0.78%)	Bash Shell
13	4 (0.45%)	COBOL
13	4 (0.45%)	PL/SQL
13	4 (0.45%)	T-SQL
13	4 (0.45%)	VBScript
14	3 (0.33%)	Korn
14	3 (0.33%)	R
15	2 (0.22%)	VBA

Qualifications
1	44 (4.90%)	Security Cleared
2	38 (4.23%)	SC Cleared
3	30 (3.34%)	Degree
3	30 (3.34%)	ITIL Certification
4	27 (3.01%)	Microsoft Certification
5	15 (1.67%)	ITIL Foundation Certificate
6	11 (1.22%)	Master's Degree
6	11 (1.22%)	MCP
7	10 (1.11%)	MCSE
8	8 (0.89%)	DV Cleared
8	8 (0.89%)	VMware Certified Professional (VCP)
9	5 (0.56%)	BPSS Clearance
9	5 (0.56%)	PRINCE2 Practitioner
10	4 (0.45%)	Computer Science Degree
10	4 (0.45%)	MCDST
11	3 (0.33%)	ISEB
12	2 (0.22%)	CCNA
12	2 (0.22%)	CCNP
12	2 (0.22%)	Cisco Certification
12	2 (0.22%)	PMI Certification

Quality Assurance & Compliance
1	51 (5.68%)	SLA
2	12 (1.34%)	QA
3	10 (1.11%)	Disclosure Scotland
3	10 (1.11%)	ISO/IEC 20000
4	5 (0.56%)	Data Quality
5	4 (0.45%)	GPG13
5	4 (0.45%)	ISO/IEC 27001
5	4 (0.45%)	ISO/IEC 27002 (supersedes ISO/IEC 17799)
5	4 (0.45%)	PCI DSS
5	4 (0.45%)	PMO
6	3 (0.33%)	GAMP
6	3 (0.33%)	GxP
7	2 (0.22%)	COBIT
7	2 (0.22%)	ISO 9001
8	1 (0.11%)	Sarbanes-Oxley

System Software
1	115 (12.81%)	Active Directory
2	21 (2.34%)	VMware Infrastructure
3	11 (1.22%)	Docker
4	10 (1.11%)	Hyper-V
4	10 (1.11%)	XenDesktop
5	9 (1.00%)	vSphere
6	7 (0.78%)	Virtual Desktop
6	7 (0.78%)	VMware Workstation
7	4 (0.45%)	BitLocker
8	3 (0.33%)	Microsoft App-V
9	2 (0.22%)	HDFS
9	2 (0.22%)	RACF
9	2 (0.22%)	VMware ESXi
9	2 (0.22%)	XenApp
10	1 (0.11%)	Gluster
10	1 (0.11%)	Time Sharing Option
10	1 (0.11%)	Xen

Systems Management
1	43 (4.79%)	SCCM
2	23 (2.56%)	Opscode Chef
2	23 (2.56%)	Puppet
3	21 (2.34%)	Ansible
4	18 (2.00%)	SCOM
5	10 (1.11%)	IBM BigFix
5	10 (1.11%)	vCenter Server
6	8 (0.89%)	Netcool
7	4 (0.45%)	BMC PATROL
7	4 (0.45%)	Cisco IPCC
7	4 (0.45%)	Tivoli
7	4 (0.45%)	Unicenter
8	3 (0.33%)	FortiGate
8	3 (0.33%)	ITRS Geneos
8	3 (0.33%)	Kubernetes
8	3 (0.33%)	Salt
8	3 (0.33%)	TADDM
9	2 (0.22%)	Hadoop YARN
9	2 (0.22%)	Oozie
9	2 (0.22%)	Pingdom

Vendors
1	97 (10.80%)	Microsoft
2	52 (5.79%)	VMware
3	42 (4.68%)	Remedy
4	39 (4.34%)	Citrix
5	35 (3.90%)	HP
6	31 (3.45%)	Cisco
7	26 (2.90%)	Oracle
7	26 (2.90%)	SAP
8	25 (2.78%)	CA
9	20 (2.23%)	AppDynamics
9	20 (2.23%)	Splunk
10	17 (1.89%)	BMC
11	16 (1.78%)	IBM
12	15 (1.67%)	CyberArk
12	15 (1.67%)	F5
12	15 (1.67%)	PagerDuty
12	15 (1.67%)	Snow
13	13 (1.45%)	Palo Alto
14	12 (1.34%)	Salesforce.com
15	11 (1.22%)	EMC