Period
to 21 November 2017

The median contractor rate for a Service Desk Analyst was £160 per day in advertised job vacancies in Hampshire during the 6 months to 21 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Desk Analyst
South East > Hampshire
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 118 114 150
Rank change year-on-year -4 +36 -4
Contract jobs requiring a Service Desk Analyst 45 58 39
As % of all contract IT jobs advertised in Hampshire 1.27% 1.49% 0.89%
As % of the Job Titles category 1.33% 1.61% 0.93%
Number of daily rates quoted 20 26 6
Hampshire median daily rate £160 £180 £110
Median daily rate % change year-on-year -11.11% +63.64% -16.98%
10th Percentile £120 £98 £93
90th Percentile £188 £219 £119
South East median daily rate £140 £165 £130
% change year-on-year -15.15% +26.92% -7.14%
Number of hourly rates quoted 10 21 24
Hampshire median hourly rate £13.02 £13.00 £14.00
Median hourly rate % change year-on-year +0.12% -7.14% +13.41%
10th Percentile £11.25 £10.75 £12.15
90th Percentile £16.25 £15.50 £17.03
South East median hourly rate £14.00 £14.00 £14.00

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Hampshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Hampshire
Contract vacancies in Hampshire with a recognized job title 3378 3596 4215
% of contract IT jobs with a recognized job title 95.15% 92.47% 95.67%
Number of daily rates quoted 1999 2239 2581
Hampshire median daily rate £400 £388 £375
Median daily rate % change year-on-year +3.23% +3.33% +7.14%
10th Percentile £213 £230 £258
90th Percentile £536 £538 £513
South East median daily rate £415 £400 £388
% change year-on-year +3.75% +3.23% +6.90%
Number of hourly rates quoted 158 246 278
Hampshire median hourly rate £23.07 £25.00 £20.00
Median hourly rate % change year-on-year -7.72% +25.00% +14.29%
10th Percentile £11.18 £11.00 £11.00
90th Percentile £47.68 £53.13 £47.83
South East median hourly rate £18.00 £19.61 £18.50
% change year-on-year -8.21% +6.00% +15.63%

Service Desk Analyst
Job Vacancy Trend in Hampshire

Job postings that featured Service Desk Analyst in the job title as a percentage of all IT jobs advertised in Hampshire.

Job vacancy trend for Service Desk Analyst in Hampshire

Service Desk Analyst
Contractor Daily Rate Trend in Hampshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Analyst in Hampshire.

Contractor daily rate trend for Service Desk Analyst in Hampshire

Service Desk Analyst
Contractor Hourly Rate Trend in Hampshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Desk Analyst in Hampshire.

Contractor hourly rate trend for Service Desk Analyst in Hampshire

Service Desk Analyst
Contract Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the Hampshire region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Havant +3 9 - - 1
Fareham +7 7 £125 -33.33%
Basingstoke -37 7 £160 -21.95%
Winchester - 6 £175 - 1
Farnborough +9 5 £171 - 1
Portsmouth +1 5 - - 1
Southampton -7 4 £180 -15.29% 1
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in Hampshire

For the 6 months to 21 November 2017, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hampshire region featuring Service Desk Analyst in the job title.

1 30 (66.67%) Microsoft
2 29 (64.44%) Windows
3 25 (55.56%) Active Directory
4 23 (51.11%) Microsoft Office
5 21 (46.67%) Windows 10
6 18 (40.00%) Windows 7
6 18 (40.00%) ITIL
7 14 (31.11%) Office 365
8 13 (28.89%) Citrix
8 13 (28.89%) Service Management
9 12 (26.67%) Windows XP
10 8 (17.78%) Skype
10 8 (17.78%) Management Information System
10 8 (17.78%) Skype for Business
10 8 (17.78%) ServiceNow
11 7 (15.56%) Security Cleared
11 7 (15.56%) Analytical Skills
12 6 (13.33%) Apple iOS
12 6 (13.33%) SC Cleared
12 6 (13.33%) A+ Certification
13 5 (11.11%) SLA
13 5 (11.11%) Microsoft Excel
13 5 (11.11%) Time Management
13 5 (11.11%) Software License Management
13 5 (11.11%) Software Licensing
14 4 (8.89%) Customer Requirements
14 4 (8.89%) Retail
14 4 (8.89%) Finance
15 3 (6.67%) Wireless
15 3 (6.67%) VPN

Service Desk Analyst Skill Set
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (17.78%) Skype for Business
2 1 (2.22%) MS Exchange
Applications
1 23 (51.11%) Microsoft Office
2 5 (11.11%) Microsoft Excel
3 1 (2.22%) Microsoft PowerPoint
3 1 (2.22%) MS Visio
Cloud Services
1 14 (31.11%) Office 365
Communications & Networking
1 8 (17.78%) Skype
2 3 (6.67%) VPN
2 3 (6.67%) Wireless
Database & Business Intelligence
1 1 (2.22%) SQL Server
General
1 4 (8.89%) Finance
1 4 (8.89%) Retail
2 1 (2.22%) Telecoms
Miscellaneous
1 8 (17.78%) Management Information System
2 7 (15.56%) Analytical Skills
3 1 (2.22%) Client/Server
3 1 (2.22%) Data Protection Act
3 1 (2.22%) Replication
Operating Systems
1 29 (64.44%) Windows
2 21 (46.67%) Windows 10
3 18 (40.00%) Windows 7
4 12 (26.67%) Windows XP
5 6 (13.33%) Apple iOS
6 1 (2.22%) Android
6 1 (2.22%) Windows 8
6 1 (2.22%) Windows Server
6 1 (2.22%) Windows Server 2008
Processes & Methodologies
1 18 (40.00%) ITIL
2 13 (28.89%) Service Management
3 5 (11.11%) Software License Management
3 5 (11.11%) Software Licensing
3 5 (11.11%) Time Management
4 4 (8.89%) Customer Requirements
5 3 (6.67%) Document Management
5 3 (6.67%) ITSM
6 2 (4.44%) Customer-Centricity
7 1 (2.22%) Data Protection
7 1 (2.22%) Problem Management
7 1 (2.22%) Service Desk Management
7 1 (2.22%) Software Deployment
7 1 (2.22%) Task Automation
Programming Languages
1 2 (4.44%) SQL
Qualifications
1 7 (15.56%) Security Cleared
2 6 (13.33%) A+ Certification
2 6 (13.33%) SC Cleared
3 3 (6.67%) ITIL Foundation Certificate
3 3 (6.67%) Microsoft Certification
4 1 (2.22%) Degree
4 1 (2.22%) ITIL Certification
4 1 (2.22%) MCDST
4 1 (2.22%) Network+ Certification
Quality Assurance & Compliance
1 5 (11.11%) SLA
System Software
1 25 (55.56%) Active Directory
2 1 (2.22%) Terminal Services
2 1 (2.22%) VMware Infrastructure
2 1 (2.22%) vSphere
2 1 (2.22%) XenDesktop
Systems Management
1 1 (2.22%) SCCM
Vendors
1 30 (66.67%) Microsoft
2 13 (28.89%) Citrix
3 8 (17.78%) ServiceNow
4 2 (4.44%) Cisco
4 2 (4.44%) HP
5 1 (2.22%) VMware