The median contractor rate for a Service Desk Analyst was £225 per day in advertised job vacancies in Hampshire during the 3 months to 28 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Desk Analyst
South East / Hampshire
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 85 101 95
Rank change year-on-year +16 -6  
Contract jobs requiring a Service Desk Analyst 27 21 30
As % of all contract IT jobs advertised in Hampshire 1.45% 0.95% 1.38%
As % of the Job Titles category 1.55% 1.00% 1.48%
Number of daily rates quoted 1 3 4
Median daily rate £225 £238 £161
Median daily rate % change year-on-year -5.26% +47.28%  
UK excluding London median daily rate £125 £130 £125
% change year-on-year -3.84% +4.00%  
Number of hourly rates quoted 16 12 12
Median hourly rate £12.50 £14.25 £12.50
Median hourly rate % change year-on-year -12.28% +14.00%  
90% offered a hourly rate of more than £11.25 £12.52 £11.62
10% offered a hourly rate of more than £15.00 £15.00 £13.94
UK excluding London median hourly rate £12.50 £13.42 £12.50
% change year-on-year -6.82% +7.32%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in Hampshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
Hampshire
Contract job vacancies with a job title containing a recognized job role 1739 2107 2026
As % of all contract IT job vacancies advertised in Hampshire 93.24% 95.51% 92.89%
Number of daily rates quoted 1026 1407 1146
Median daily rate £400 £388 £375
Median daily rate % change year-on-year +3.22% +3.33%  
90% offered a daily rate of more than £250 £250 £232
10% offered a daily rate of more than £525 £500 £525
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 157 89 131
Median hourly rate £19.50 £15.00 £17.50
Median hourly rate % change year-on-year +30.00% -14.28%  
90% offered a hourly rate of more than £12.50 £12.70 £11.11
10% offered a hourly rate of more than £46.00 £42.50 £42.50
UK excluding London median hourly rate £17.50 £19.63 £17.00
% change year-on-year -10.82% +15.44%  

Service Desk Analyst
Job Vacancy Trend in Hampshire

The job posting trend of jobs advertised in Hampshire that featured Service Desk Analyst in the job title.

Job vacancy trend for Service Desk Analyst in Hampshire

Service Desk Analyst
Contractor Daily Rate Trend in Hampshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Analyst in Hampshire.

Contractor daily rate trend for Service Desk Analyst in Hampshire

Service Desk Analyst
Contractor Hourly Rate Trend in Hampshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Desk Analyst in Hampshire.

Contractor hourly rate trend for Service Desk Analyst in Hampshire

Service Desk Analyst
Contract Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the Hampshire region over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Portsmouth - 8 - - 1
Havant - 7 - -
Fareham - 5 - -
Basingstoke +5 2 £225 -5.75%
Southampton -7 2 - -
Lyndhurst - 2 - -
Ringwood - 1 - -
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in Hampshire

For the 6 months to 28 March 2017, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hampshire region featuring Service Desk Analyst in the job title.

1 23 (35.94%) Active Directory
2 22 (34.38%) Windows
3 20 (31.25%) Microsoft
4 17 (26.56%) ITIL
5 12 (18.75%) CRM
5 12 (18.75%) Service Management
6 11 (17.19%) Windows 7
7 10 (15.63%) Security Cleared
7 10 (15.63%) SLA
7 10 (15.63%) Analytical Skills
8 9 (14.06%) MS Office
9 8 (12.50%) MS Excel
9 8 (12.50%) Cisco
9 8 (12.50%) Customer Requirements
10 6 (9.38%) Telecoms
11 5 (7.81%) Windows XP
12 4 (6.25%) Windows 8
12 4 (6.25%) Incident Management
12 4 (6.25%) Time Management
13 3 (4.69%) Retail
13 3 (4.69%) Stakeholder Management
13 3 (4.69%) Wireless
13 3 (4.69%) VPN
13 3 (4.69%) SQL
13 3 (4.69%) ITSM
13 3 (4.69%) Remedy
13 3 (4.69%) SC Cleared
13 3 (4.69%) Driving Licence
14 2 (3.13%) Email Management
14 2 (3.13%) BMC

Service Desk Analyst Skill Set
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.13%) IBM Notes
2 1 (1.56%) Skype for Business
Applications
1 9 (14.06%) MS Office
2 8 (12.50%) MS Excel
Business Applications
1 2 (3.13%) Remedy ITSM
Communications & Networking
1 3 (4.69%) VPN
1 3 (4.69%) Wireless
2 1 (1.56%) Internet
2 1 (1.56%) Skype
2 1 (1.56%) TCP/IP
Database & Business Intelligence
1 2 (3.13%) Oracle BI EE
General
1 6 (9.38%) Telecoms
2 3 (4.69%) Retail
3 2 (3.13%) French Language
3 2 (3.13%) Italian Language
3 2 (3.13%) Legal
3 2 (3.13%) Spanish Language
4 1 (1.56%) Finance
4 1 (1.56%) Portuguese Language
Miscellaneous
1 10 (15.63%) Analytical Skills
2 3 (4.69%) Driving Licence
3 2 (3.13%) CMDB
3 2 (3.13%) iPhone
4 1 (1.56%) Management Information System
Operating Systems
1 22 (34.38%) Windows
2 11 (17.19%) Windows 7
3 5 (7.81%) Windows XP
4 4 (6.25%) Windows 8
5 2 (3.13%) Windows Mobile
6 1 (1.56%) Windows 10
6 1 (1.56%) Windows Server
Processes & Methodologies
1 17 (26.56%) ITIL
2 12 (18.75%) CRM
2 12 (18.75%) Service Management
3 8 (12.50%) Customer Requirements
4 4 (6.25%) Incident Management
4 4 (6.25%) Time Management
5 3 (4.69%) ITSM
5 3 (4.69%) Stakeholder Management
6 2 (3.13%) Email Management
6 2 (3.13%) ITIL V3
6 2 (3.13%) Process Improvement
6 2 (3.13%) User Acceptance Testing
7 1 (1.56%) Configuration Management
7 1 (1.56%) Service Delivery
7 1 (1.56%) Trend Analysis
Programming Languages
1 3 (4.69%) SQL
2 1 (1.56%) C
Qualifications
1 10 (15.63%) Security Cleared
2 3 (4.69%) SC Cleared
3 1 (1.56%) BPSS Clearance
3 1 (1.56%) Microsoft Certification
Quality Assurance & Compliance
1 10 (15.63%) SLA
System Software
1 23 (35.94%) Active Directory
Systems Management
1 2 (3.13%) Netcool
2 1 (1.56%) SCCM
Vendors
1 20 (31.25%) Microsoft
2 8 (12.50%) Cisco
3 3 (4.69%) Remedy
4 2 (3.13%) BMC
4 2 (3.13%) Citrix
4 2 (3.13%) IBM
4 2 (3.13%) Lotus
4 2 (3.13%) Oracle
5 1 (1.56%) Ericsson
5 1 (1.56%) Motorola
5 1 (1.56%) ServiceNow