Period
to 23 November 2017

The following table provides summary statistics for contract job vacancies advertised in Hampshire with a requirement for Customer Engagement skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Engagement over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Engagement
South East > Hampshire
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 140 170 180
Rank change year-on-year +30 +10 -7
Contract jobs citing Customer Engagement 18 2 6
As % of all contract IT jobs advertised in Hampshire 0.51% 0.051% 0.14%
As % of the Processes & Methodologies category 0.63% 0.064% 0.16%
Number of daily rates quoted 12 1 6
Hampshire median daily rate £440 £325 £381
Median daily rate % change year-on-year +35.38% -14.75% -10.29%
10th Percentile £313 £313 £311
90th Percentile £548 £338 £480
South East median daily rate £425 £415 £384
% change year-on-year +2.41% +8.14% -2.23%
Number of hourly rates quoted 0 0 0
Hampshire median hourly rate - - -
South East median hourly rate £29.00 £10.24 -
% change year-on-year +183.20% - -

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hampshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hampshire
Contract vacancies with a requirement for process or methodology skills 2835 3131 3659
As % of all contract IT jobs advertised in Hampshire 79.70% 80.30% 82.86%
Number of daily rates quoted 1677 2010 2254
Hampshire median daily rate £400 £400 £380
Median daily rate % change year-on-year - +5.26% +5.56%
10th Percentile £239 £250 £263
90th Percentile £538 £550 £513
South East median daily rate £425 £400 £395
% change year-on-year +6.25% +1.27% +5.33%
Number of hourly rates quoted 107 164 193
Hampshire median hourly rate £40.00 £38.75 £27.50
Median hourly rate % change year-on-year +3.23% +40.91% +18.92%
10th Percentile £12.24 £12.50 £12.50
90th Percentile £48.98 £56.75 £48.65
South East median hourly rate £23.00 £26.75 £26.60
% change year-on-year -14.02% +0.56% +52.00%

Customer Engagement
Job Vacancy Trend in Hampshire

Job postings citing Customer Engagement as a percentage of all IT jobs advertised in Hampshire.

Job vacancy trend for Customer Engagement in Hampshire

Customer Engagement
Contractor Daily Rate Trend in Hampshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Customer Engagement in Hampshire.

Contractor daily rate trend for Customer Engagement in Hampshire

Customer Engagement
Contractor Daily Rate Histogram in Hampshire

The daily rate distribution of IT jobs citing Customer Engagement in Hampshire over the 6 months to 23 November 2017.

Contractor daily rate histogram for Customer Engagement in Hampshire

Customer Engagement
Contract Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Engagement within the Hampshire region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Havant - 5 £550 -
Southampton - 5 £350 -
Winchester - 2 £490 - 2
Fareham - 2 £300 -
Customer Engagement
South East

For the 6 months to 23 November 2017, IT contractor jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hampshire region with a requirement for Customer Engagement.

1 9 (50.00%) Agile Software Development
2 8 (44.44%) Waterfall
2 8 (44.44%) Finance
2 8 (44.44%) GDPR
3 6 (33.33%) Marketing
4 5 (27.78%) Digital Marketing
4 5 (27.78%) Siebel
4 5 (27.78%) Marketing Automation
5 4 (22.22%) Active Directory
6 3 (16.67%) Retail
6 3 (16.67%) Portfolio Management
6 3 (16.67%) Windows
6 3 (16.67%) Migration
6 3 (16.67%) Stakeholder Management
6 3 (16.67%) CMS
6 3 (16.67%) MS Exchange
6 3 (16.67%) Microsoft
6 3 (16.67%) Windows Server
6 3 (16.67%) Office 365
6 3 (16.67%) Programme Delivery
7 2 (11.11%) Skype
7 2 (11.11%) DevOps
7 2 (11.11%) SharePoint
7 2 (11.11%) HTML
7 2 (11.11%) Project Management
7 2 (11.11%) Firewall
7 2 (11.11%) Programme Management
7 2 (11.11%) Skype for Business
7 2 (11.11%) SaaS
7 2 (11.11%) Network Security

Customer Engagement
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (16.67%) CMS
1 3 (16.67%) MS Exchange
2 2 (11.11%) SharePoint
2 2 (11.11%) Skype for Business
3 1 (5.56%) Sitecore CMS
Cloud Services
1 3 (16.67%) Office 365
2 2 (11.11%) SaaS
3 1 (5.56%) Microsoft Azure
Communications & Networking
1 2 (11.11%) Firewall
1 2 (11.11%) Network Security
1 2 (11.11%) Skype
2 1 (5.56%) Internet
General
1 8 (44.44%) Finance
2 6 (33.33%) Marketing
3 3 (16.67%) Retail
4 1 (5.56%) Legal
4 1 (5.56%) Publishing
Job Titles
1 8 (44.44%) Programme Manager
2 5 (27.78%) IT Manager
3 4 (22.22%) Infrastructure Engineer
3 4 (22.22%) IT Programme Manager
4 3 (16.67%) Business Change Manager
4 3 (16.67%) Cloud Engineer
4 3 (16.67%) Cloud Infrastructure Engineer
5 2 (11.11%) Engagement Manager
5 2 (11.11%) GDPR Programme Manager
5 2 (11.11%) IT Engineer
5 2 (11.11%) IT Infrastructure Engineer
5 2 (11.11%) Marketing Manager
6 1 (5.56%) Business Manager
6 1 (5.56%) Content Manager
6 1 (5.56%) Contracts Manager
6 1 (5.56%) Designer
6 1 (5.56%) IT Services Delivery Manager
6 1 (5.56%) IT Services Manager
6 1 (5.56%) Web Content Manager
6 1 (5.56%) Web Manager
Libraries, Frameworks & Software Standards
1 2 (11.11%) HTML
2 1 (5.56%) CSS
2 1 (5.56%) HTML5
2 1 (5.56%) jQuery
2 1 (5.56%) JSON
2 1 (5.56%) LESS
2 1 (5.56%) Sass
2 1 (5.56%) XML
Miscellaneous
1 1 (5.56%) Analytical Skills
1 1 (5.56%) Digital TV
1 1 (5.56%) Video on Demand
Operating Systems
1 3 (16.67%) Windows
1 3 (16.67%) Windows Server
Processes & Methodologies
1 9 (50.00%) Agile Software Development
2 8 (44.44%) Waterfall
3 5 (27.78%) Digital Marketing
3 5 (27.78%) Marketing Automation
4 3 (16.67%) Migration
4 3 (16.67%) Portfolio Management
4 3 (16.67%) Programme Delivery
4 3 (16.67%) Stakeholder Management
5 2 (11.11%) Content Management
5 2 (11.11%) DevOps
5 2 (11.11%) Programme Management
5 2 (11.11%) Project Management
6 1 (5.56%) Copywriting
6 1 (5.56%) Data Management
6 1 (5.56%) Data Protection
6 1 (5.56%) Incident Management
6 1 (5.56%) Problem Management
6 1 (5.56%) Test Scripting
6 1 (5.56%) User Acceptance Testing
6 1 (5.56%) Web Development
Programming Languages
1 1 (5.56%) JavaScript
Qualifications
1 1 (5.56%) PMI Certification
1 1 (5.56%) PMP
Quality Assurance & Compliance
1 8 (44.44%) GDPR
System Software
1 4 (22.22%) Active Directory
Vendors
1 5 (27.78%) Siebel
2 3 (16.67%) Microsoft
3 1 (5.56%) Sitecore