Period
to 24 November 2017

The median contractor rate for a Support Engineer was £192 per day in advertised job vacancies in Hertfordshire during the 6 months to 24 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Engineer
East of England > Hertfordshire
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 50 59 45
Rank change year-on-year +9 -14 +30
Contract jobs requiring a Support Engineer 58 41 62
As % of all contract IT jobs advertised in Hertfordshire 3.64% 2.94% 3.85%
As % of the Job Titles category 3.91% 3.05% 4.09%
Number of daily rates quoted 20 20 35
Hertfordshire median daily rate £192 £223 £120
Median daily rate % change year-on-year -13.64% +85.42% -25.00%
East of England median daily rate £168 £189 £165
% change year-on-year -10.86% +14.39% -8.33%
Number of hourly rates quoted 30 12 9
Hertfordshire median hourly rate £16.81 £14.50 £18.50
Median hourly rate % change year-on-year +15.90% -21.62% +32.14%
10th Percentile £13.00 £13.00 £12.00
90th Percentile £18.00 £18.63 £20.13
East of England median hourly rate £16.81 £14.50 £16.00
% change year-on-year +15.90% -9.38% +6.67%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Hertfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Hertfordshire
Contract vacancies in Hertfordshire with a recognized job title 1484 1345 1517
% of contract IT jobs with a recognized job title 93.10% 96.55% 94.17%
Number of daily rates quoted 738 776 772
Hertfordshire median daily rate £400 £400 £390
Median daily rate % change year-on-year - +2.56% +4.00%
10th Percentile £200 £210 £190
90th Percentile £575 £538 £550
East of England median daily rate £413 £388 £388
% change year-on-year +6.45% - +3.33%
Number of hourly rates quoted 146 81 156
Hertfordshire median hourly rate £17.50 £14.50 £17.00
Median hourly rate % change year-on-year +20.69% -14.71% +12.25%
10th Percentile £10.83 £10.00 £9.00
90th Percentile £43.75 £52.50 £41.50
East of England median hourly rate £18.00 £22.50 £20.94
% change year-on-year -20.00% +7.48% +4.68%

Support Engineer
Job Vacancy Trend in Hertfordshire

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Support Engineer in Hertfordshire

Support Engineer
Contractor Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Engineer in Hertfordshire.

Contractor daily rate trend for Support Engineer in Hertfordshire

Support Engineer
Contractor Daily Rate Histogram in Hertfordshire

The daily rate distribution of IT jobs citing Support Engineer in Hertfordshire over the 6 months to 24 November 2017.

Contractor daily rate histogram for Support Engineer in Hertfordshire

Support Engineer
Contractor Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Engineer in Hertfordshire.

Contractor hourly rate trend for Support Engineer in Hertfordshire

Support Engineer
Contractor Hourly Rate Histogram in Hertfordshire

The hourly rate distribution of IT jobs citing Support Engineer in Hertfordshire over the 6 months to 24 November 2017.

Contractor hourly rate histogram for Support Engineer in Hertfordshire

Support Engineer
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the Hertfordshire region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hatfield +8 17 £114 - 1
Stevenage -1 15 £260 +33.33% 1
Watford -12 6 £130 -47.47%
Welwyn Garden City +6 4 £225 -7.41%
St Albans - 3 - -
Borehamwood - 2 £371 -
Letchworth - 1 £160 -
Support Engineer
East of England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Hertfordshire

For the 6 months to 24 November 2017, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hertfordshire region featuring Support Engineer in the job title.

1 24 (41.38%) Windows
1 24 (41.38%) Security Cleared
2 22 (37.93%) SC Cleared
3 19 (32.76%) Microsoft
4 16 (27.59%) ITIL
5 12 (20.69%) Active Directory
5 12 (20.69%) LAN
6 11 (18.97%) Windows 7
7 10 (17.24%) Cisco
8 9 (15.52%) HP
8 9 (15.52%) Firewall
8 9 (15.52%) VMware
8 9 (15.52%) VMware Infrastructure
9 8 (13.79%) SQL
10 7 (12.07%) Windows Server
10 7 (12.07%) MS Exchange
10 7 (12.07%) Dell
11 6 (10.34%) VoIP
11 6 (10.34%) SMTP
11 6 (10.34%) HTTP
11 6 (10.34%) Client/Server
11 6 (10.34%) Veeam
11 6 (10.34%) SCCM
11 6 (10.34%) Mitel
11 6 (10.34%) Information Security
11 6 (10.34%) Server Virtualisation
11 6 (10.34%) Virtual Desktop
11 6 (10.34%) Windows 10
12 5 (8.62%) Migration
12 5 (8.62%) Time Management

Support Engineer Skill Set
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (12.07%) MS Exchange
2 4 (6.90%) SharePoint
2 4 (6.90%) Skype for Business
3 1 (1.72%) Exchange Server 2010
3 1 (1.72%) ThingWorx
Applications
1 4 (6.90%) Microsoft Office
2 2 (3.45%) Windchill
3 1 (1.72%) Spreadsheet
Business Applications
1 1 (1.72%) Payment Gateway
Cloud Services
1 1 (1.72%) Office 365
Communications & Networking
1 12 (20.69%) LAN
2 9 (15.52%) Firewall
3 6 (10.34%) HTTP
3 6 (10.34%) SMTP
3 6 (10.34%) VoIP
4 5 (8.62%) TCP/IP
4 5 (8.62%) VPN
4 5 (8.62%) WAN
5 4 (6.90%) Broadband
5 4 (6.90%) ISDN
5 4 (6.90%) Network Security
5 4 (6.90%) Skype
5 4 (6.90%) Wireless
6 2 (3.45%) GGSN
6 2 (3.45%) Internet
6 2 (3.45%) Value-Added Service
6 2 (3.45%) VoWiFi
Development Applications
1 1 (1.72%) Rational DOORS
1 1 (1.72%) Rational Rhapsody
General
1 4 (6.90%) Telecoms
2 2 (3.45%) Billing
2 2 (3.45%) Finance
2 2 (3.45%) Financial Institution
3 1 (1.72%) Advertising
Libraries, Frameworks & Software Standards
1 1 (1.72%) .NET
Miscellaneous
1 6 (10.34%) Client/Server
2 4 (6.90%) Blackberry
3 1 (1.72%) Analytical Skills
3 1 (1.72%) iPad
3 1 (1.72%) Linux Command Line
3 1 (1.72%) Management Information System
3 1 (1.72%) PDA
3 1 (1.72%) Smartphone
Operating Systems
1 24 (41.38%) Windows
2 11 (18.97%) Windows 7
3 7 (12.07%) Windows Server
4 6 (10.34%) Windows 10
5 4 (6.90%) Windows 8
5 4 (6.90%) Windows Server 2008
5 4 (6.90%) Windows Server 2012
5 4 (6.90%) Windows XP
6 3 (5.17%) Linux
6 3 (5.17%) Unix
7 2 (3.45%) Windows Server 2003
8 1 (1.72%) Windows Embedded Compact
Processes & Methodologies
1 16 (27.59%) ITIL
2 6 (10.34%) Information Security
2 6 (10.34%) Server Virtualisation
3 5 (8.62%) Migration
3 5 (8.62%) Time Management
4 4 (6.90%) Change Management
4 4 (6.90%) Hardware Maintenance
4 4 (6.90%) Network Design
4 4 (6.90%) Network Management
4 4 (6.90%) Network Monitoring
5 3 (5.17%) CAD
5 3 (5.17%) Configuration Management
6 2 (3.45%) Fault Management
6 2 (3.45%) IT Strategy
7 1 (1.72%) Break/Fix
7 1 (1.72%) Change Control
7 1 (1.72%) Coaching
7 1 (1.72%) Collaborative Working
7 1 (1.72%) Mobile Device Management
7 1 (1.72%) Service Delivery Management
Programming Languages
1 8 (13.79%) SQL
2 5 (8.62%) PowerShell
3 2 (3.45%) C
4 1 (1.72%) Java
4 1 (1.72%) PHP
Qualifications
1 24 (41.38%) Security Cleared
2 22 (37.93%) SC Cleared
3 4 (6.90%) Cisco Certification
4 3 (5.17%) CCNA
4 3 (5.17%) DV Cleared
5 2 (3.45%) DBS Check
5 2 (3.45%) Degree
5 2 (3.45%) ISTQB
6 1 (1.72%) BPSS Clearance
6 1 (1.72%) HNC
6 1 (1.72%) ITIL Certification
6 1 (1.72%) Microsoft Certification
Quality Assurance & Compliance
1 3 (5.17%) SLA
System Software
1 12 (20.69%) Active Directory
2 9 (15.52%) VMware Infrastructure
3 6 (10.34%) Virtual Desktop
4 1 (1.72%) BitLocker
4 1 (1.72%) Firmware
Systems Management
1 6 (10.34%) SCCM
Vendors
1 19 (32.76%) Microsoft
2 10 (17.24%) Cisco
3 9 (15.52%) HP
3 9 (15.52%) VMware
4 7 (12.07%) Dell
5 6 (10.34%) Mitel
5 6 (10.34%) Veeam
6 4 (6.90%) Apple
6 4 (6.90%) Juniper
7 3 (5.17%) Citrix
7 3 (5.17%) SAP
8 2 (3.45%) Adobe
8 2 (3.45%) Huawei
8 2 (3.45%) Nokia
8 2 (3.45%) PTC
8 2 (3.45%) Redknee
8 2 (3.45%) Remedy
9 1 (1.72%) IBM
9 1 (1.72%) Sophos
9 1 (1.72%) Sun