Period
to 24 November 2017

The median contractor rate for a Support Engineer was £168 per day in advertised job vacancies in the East of England during the 6 months to 24 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Engineer
England > East of England
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 70 81 91
Rank change year-on-year +11 +10 -8
Contract jobs requiring a Support Engineer 158 127 136
As % of all contract IT jobs advertised in the East of England 3.06% 2.60% 2.30%
As % of the Job Titles category 3.26% 2.73% 2.41%
Number of daily rates quoted 68 62 76
East of England median daily rate £168 £189 £165
Median daily rate % change year-on-year -10.86% +14.39% -8.33%
10th Percentile £112 £115 £113
90th Percentile £360 £359 £294
England median daily rate £195 £235 £220
% change year-on-year -17.02% +6.82% -4.35%
Number of hourly rates quoted 45 28 29
East of England median hourly rate £16.81 £14.50 £16.00
Median hourly rate % change year-on-year +15.90% -9.38% +6.67%
10th Percentile £13.00 £11.06 £10.40
90th Percentile £18.00 £17.58 £24.35
England median hourly rate £16.63 £15.00 £15.77
% change year-on-year +10.83% -4.88% +5.13%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
East of England
Contract vacancies in the East of England with a recognized job title 4850 4660 5637
% of contract IT jobs with a recognized job title 93.99% 95.55% 95.14%
Number of daily rates quoted 2783 2685 3295
East of England median daily rate £413 £388 £388
Median daily rate % change year-on-year +6.45% - +3.33%
10th Percentile £200 £200 £206
90th Percentile £575 £538 £538
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 385 381 536
East of England median hourly rate £18.00 £22.50 £20.94
Median hourly rate % change year-on-year -20.00% +7.48% +4.68%
10th Percentile £11.00 £11.17 £10.50
90th Percentile £47.50 £46.75 £43.75
England median hourly rate £18.50 £18.50 £18.00
% change year-on-year - +2.78% +9.09%

Support Engineer
Job Vacancy Trend in the East of England

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Support Engineer in the East of England

Support Engineer
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Engineer in the East of England.

Contractor daily rate trend for Support Engineer in the East of England

Support Engineer
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing Support Engineer in the East of England over the 6 months to 24 November 2017.

Contractor daily rate histogram for Support Engineer in the East of England

Support Engineer
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Engineer in the East of England.

Contractor hourly rate trend for Support Engineer in the East of England

Support Engineer
Contractor Hourly Rate Histogram in the East of England

The hourly rate distribution of IT jobs citing Support Engineer in the East of England over the 6 months to 24 November 2017.

Contractor hourly rate histogram for Support Engineer in the East of England

Support Engineer
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the East of England region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +9 58 £192 -13.64% 5
Cambridgeshire -8 55 £200 +41.59% 22
Bedfordshire +9 21 £127 -31.22% 2
Essex -22 17 £126 -51.44% 5
Norfolk -11 5 £140 -26.58% 1
Suffolk +5 2 £110 -42.11%
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 24 November 2017, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring Support Engineer in the job title.

1 83 (52.53%) Windows
2 45 (28.48%) Microsoft
3 41 (25.95%) Active Directory
4 33 (20.89%) ITIL
4 33 (20.89%) Microsoft Office
5 32 (20.25%) Windows 7
6 27 (17.09%) Security Cleared
7 25 (15.82%) SC Cleared
8 23 (14.56%) LAN
9 22 (13.92%) Cisco
9 22 (13.92%) Office 365
9 22 (13.92%) Windows Server
10 21 (13.29%) VMware
11 18 (11.39%) SCCM
11 18 (11.39%) SQL
12 17 (10.76%) HP
13 16 (10.13%) Windows 10
14 15 (9.49%) Information Security
15 14 (8.86%) Firewall
15 14 (8.86%) SLA
15 14 (8.86%) WAN
15 14 (8.86%) MS Exchange
15 14 (8.86%) Linux
15 14 (8.86%) Windows 8
15 14 (8.86%) Windows Server 2012
16 13 (8.23%) VPN
16 13 (8.23%) Windows Server 2008
17 12 (7.59%) VMware Infrastructure
17 12 (7.59%) Migration
18 11 (6.96%) Cisco Certification

Support Engineer Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (8.86%) MS Exchange
2 8 (5.06%) SharePoint
2 8 (5.06%) WebLogic
3 7 (4.43%) JBoss
4 5 (3.16%) Exchange Server 2010
4 5 (3.16%) Skype for Business
5 4 (2.53%) Apache
6 3 (1.90%) IIS
7 2 (1.27%) Blackberry Enterprise Server
7 2 (1.27%) Exchange Server 2007
7 2 (1.27%) MS Project Server
8 1 (0.63%) Exchange Server 2013
8 1 (0.63%) ThingWorx
Applications
1 33 (20.89%) Microsoft Office
2 7 (4.43%) Adobe Creative Suite
3 2 (1.27%) Spreadsheet
3 2 (1.27%) Windchill
4 1 (0.63%) AutoCAD
4 1 (0.63%) Microsoft Excel
4 1 (0.63%) Microsoft PowerPoint
Business Applications
1 2 (1.27%) Remedy ITSM
2 1 (0.63%) Payment Gateway
Cloud Services
1 22 (13.92%) Office 365
2 2 (1.27%) Microsoft Azure
2 2 (1.27%) OneDrive
Communications & Networking
1 23 (14.56%) LAN
2 14 (8.86%) Firewall
2 14 (8.86%) WAN
3 13 (8.23%) VPN
4 10 (6.33%) Wireless
5 9 (5.70%) DNS
5 9 (5.70%) TCP/IP
6 8 (5.06%) DHCP
7 7 (4.43%) Broadband
7 7 (4.43%) VoIP
8 6 (3.80%) HTTP
8 6 (3.80%) Skype
8 6 (3.80%) SMTP
9 5 (3.16%) SAN
10 4 (2.53%) Bluetooth
10 4 (2.53%) ISDN
10 4 (2.53%) Network Security
10 4 (2.53%) Wi-Fi
11 3 (1.90%) Cisco ASA
11 3 (1.90%) NFC
Database & Business Intelligence
1 4 (2.53%) SQL Server
2 1 (0.63%) DB2
2 1 (0.63%) Oracle Database
2 1 (0.63%) SQL Server 2008
2 1 (0.63%) SQL Server 2012
Development Applications
1 1 (0.63%) Rational DOORS
1 1 (0.63%) Rational Rhapsody
General
1 8 (5.06%) Finance
2 4 (2.53%) Telecoms
3 3 (1.90%) Electronics
3 3 (1.90%) Marketing
4 2 (1.27%) Billing
4 2 (1.27%) Financial Institution
5 1 (0.63%) Advertising
5 1 (0.63%) Banking
5 1 (0.63%) Local Government
5 1 (0.63%) Manufacturing
Libraries, Frameworks & Software Standards
1 5 (3.16%) REST
1 5 (3.16%) SOAP
1 5 (3.16%) Web Services
2 4 (2.53%) .NET
3 3 (1.90%) 802.1X
4 2 (1.27%) J2EE
5 1 (0.63%) Flash
5 1 (0.63%) HTML
Miscellaneous
1 8 (5.06%) Analytical Skills
2 7 (4.43%) Blackberry
3 6 (3.80%) Client/Server
4 5 (3.16%) Driving Licence
5 3 (1.90%) Video Conferencing
6 2 (1.27%) NHS
6 2 (1.27%) Replication
6 2 (1.27%) Smartphone
7 1 (0.63%) Clustering
7 1 (0.63%) Data Centre
7 1 (0.63%) iPad
7 1 (0.63%) IVR
7 1 (0.63%) Linux Command Line
7 1 (0.63%) Mainframe
7 1 (0.63%) Management Information System
7 1 (0.63%) PDA
7 1 (0.63%) Smartcard
7 1 (0.63%) Virtual Team
Operating Systems
1 83 (52.53%) Windows
2 32 (20.25%) Windows 7
3 22 (13.92%) Windows Server
4 16 (10.13%) Windows 10
5 14 (8.86%) Linux
5 14 (8.86%) Windows 8
5 14 (8.86%) Windows Server 2012
6 13 (8.23%) Windows Server 2008
7 6 (3.80%) Windows XP
8 5 (3.16%) Unix
9 4 (2.53%) Mac OS
9 4 (2.53%) Windows Vista
10 3 (1.90%) Apple iOS
10 3 (1.90%) Windows Server 2003
11 2 (1.27%) Android
12 1 (0.63%) OpenVMS
12 1 (0.63%) Solaris
12 1 (0.63%) VMS
12 1 (0.63%) Windows 2000 Server
12 1 (0.63%) Windows Embedded Compact
Processes & Methodologies
1 33 (20.89%) ITIL
2 15 (9.49%) Information Security
3 12 (7.59%) Migration
4 9 (5.70%) Root Cause Analysis
5 8 (5.06%) Change Management
5 8 (5.06%) Time Management
6 7 (4.43%) ITSM
6 7 (4.43%) Network Management
6 7 (4.43%) Quality Management
7 6 (3.80%) Mobile Device Management
7 6 (3.80%) Server Virtualisation
7 6 (3.80%) Service Delivery
7 6 (3.80%) Virtual Environments
8 5 (3.16%) Hardware Maintenance
8 5 (3.16%) ITIL V3
8 5 (3.16%) Stakeholder Management
9 4 (2.53%) CAD
9 4 (2.53%) Network Design
9 4 (2.53%) Project Management
9 4 (2.53%) Validation
Programming Languages
1 18 (11.39%) SQL
2 8 (5.06%) Java
3 7 (4.43%) PowerShell
4 6 (3.80%) C
5 5 (3.16%) PL/SQL
6 2 (1.27%) Python
6 2 (1.27%) Shell Script
7 1 (0.63%) C++
7 1 (0.63%) PHP
7 1 (0.63%) T-SQL
Qualifications
1 27 (17.09%) Security Cleared
2 25 (15.82%) SC Cleared
3 11 (6.96%) Cisco Certification
4 7 (4.43%) Degree
5 6 (3.80%) Microsoft Certification
6 5 (3.16%) MCSE
7 4 (2.53%) CCNP
8 3 (1.90%) CCNA
8 3 (1.90%) DBS Check
8 3 (1.90%) DV Cleared
9 2 (1.27%) A+ Certification
9 2 (1.27%) ISTQB
9 2 (1.27%) MCP
9 2 (1.27%) MCSA
10 1 (0.63%) BPSS Clearance
10 1 (0.63%) HNC
10 1 (0.63%) ITIL Certification
10 1 (0.63%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 14 (8.86%) SLA
2 7 (4.43%) ISO 9001
2 7 (4.43%) ISO/IEC 27001
3 1 (0.63%) QA
System Software
1 41 (25.95%) Active Directory
2 12 (7.59%) VMware Infrastructure
3 6 (3.80%) Virtual Desktop
4 3 (1.90%) Hyper-V
5 1 (0.63%) BitLocker
5 1 (0.63%) Firmware
5 1 (0.63%) Microsoft Virtual Server
5 1 (0.63%) Terminal Server
5 1 (0.63%) Terminal Services
5 1 (0.63%) Virtual Servers
5 1 (0.63%) VMware ESXi
5 1 (0.63%) XenDesktop
5 1 (0.63%) XenServer
Systems Management
1 18 (11.39%) SCCM
2 4 (2.53%) NetBackup
3 2 (1.27%) Systems Management Server (SMS)
4 1 (0.63%) Backup Exec
Vendors
1 45 (28.48%) Microsoft
2 22 (13.92%) Cisco
3 21 (13.29%) VMware
4 17 (10.76%) HP
5 10 (6.33%) Adobe
6 9 (5.70%) Apple
7 7 (4.43%) Dell
8 6 (3.80%) Citrix
8 6 (3.80%) Mitel
8 6 (3.80%) Veeam
9 4 (2.53%) Juniper
9 4 (2.53%) Remedy
9 4 (2.53%) SAP
10 3 (1.90%) F5
10 3 (1.90%) Oracle
10 3 (1.90%) ServiceNow
11 2 (1.27%) GFI Software
11 2 (1.27%) PTC
11 2 (1.27%) Redknee
11 2 (1.27%) WatchGuard