Period
to 24 February 2018

The median contractor rate for a Support Engineer was £170 per day in advertised job vacancies in the East of England during the 6 months to 24 February 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Engineer
England > East of England
6 months to
24 Feb 2018
Same period 2017 Same period 2016
Rank 88 70 83
Rank change year-on-year -18 +13 +1
Contract jobs requiring a Support Engineer 119 126 119
As % of all contract IT jobs advertised in the East of England 2.57% 2.82% 2.33%
As % of the Job Titles category 2.71% 2.95% 2.44%
Number of daily rates quoted 68 75 49
East of England median daily rate £170 £189 £160
Median daily rate % change year-on-year -10.05% +18.13% -5.88%
10th Percentile £106 £113 £112
90th Percentile £350 £374 £273
England median daily rate £190 £200 £225
% change year-on-year -5.00% -11.11% -2.17%
Number of hourly rates quoted 12 22 35
East of England median hourly rate £15.93 £14.88 £17.25
Median hourly rate % change year-on-year +7.09% -13.77% +25.45%
10th Percentile £13.00 £10.66 £10.80
90th Percentile £49.00 £17.50 £52.25
England median hourly rate £17.30 £15.30 £15.86
% change year-on-year +13.05% -3.52% +2.32%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
East of England
Contract vacancies in the East of England with a recognized job title 4,387 4,273 4,875
% of contract IT jobs with a recognized job title 94.57% 95.64% 95.51%
Number of daily rates quoted 2,530 2,479 2,855
East of England median daily rate £418 £400 £400
Median daily rate % change year-on-year +4.38% - +3.23%
10th Percentile £200 £200 £219
90th Percentile £583 £550 £575
England median daily rate £450 £425 £420
% change year-on-year +5.88% +1.19% +5.00%
Number of hourly rates quoted 289 334 470
East of England median hourly rate £19.00 £20.00 £22.87
Median hourly rate % change year-on-year -5.00% -12.53% +14.33%
10th Percentile £10.66 £11.00 £10.50
90th Percentile £47.50 £47.50 £48.75
England median hourly rate £18.70 £18.50 £18.50
% change year-on-year +1.08% - +10.98%

Support Engineer
Job Vacancy Trend in the East of England

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Support Engineer in the East of England

Support Engineer
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Engineer in the East of England.

Contractor daily rate trend for Support Engineer in the East of England

Support Engineer
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing Support Engineer in the East of England over the 6 months to 24 February 2018.

Contractor daily rate histogram for Support Engineer in the East of England

Support Engineer
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Engineer in the East of England.

Contractor hourly rate trend for Support Engineer in the East of England

Support Engineer
Contractor Hourly Rate Histogram in the East of England

The hourly rate distribution of IT jobs citing Support Engineer in the East of England over the 6 months to 24 February 2018.

Contractor hourly rate histogram for Support Engineer in the East of England

Support Engineer
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the East of England region over the 6 months to 24 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -4 48 £230 +17.95% 35
Cambridgeshire -16 34 £150 +14.29% 20
Bedfordshire +12 20 £114 -38.12% 7
Essex -1 9 £126 -34.42% 10
Norfolk -13 7 £160 -52.94% 5
Suffolk -8 1 - - 5
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 24 February 2018, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East of England region featuring Support Engineer in the job title.

1 52 (43.70%) Windows
2 35 (29.41%) Microsoft
3 23 (19.33%) Microsoft Office
4 21 (17.65%) ITIL
5 19 (15.97%) SQL
5 19 (15.97%) SLA
5 19 (15.97%) Active Directory
6 18 (15.13%) SC Cleared
6 18 (15.13%) Security Cleared
7 17 (14.29%) Java
8 16 (13.45%) MS Exchange
8 16 (13.45%) Finance
8 16 (13.45%) Windows 7
9 15 (12.61%) Office 365
10 14 (11.76%) SCCM
10 14 (11.76%) Linux
11 12 (10.08%) LAN
11 12 (10.08%) Cisco
11 12 (10.08%) VMware
12 11 (9.24%) Windows 10
12 11 (9.24%) Windows Server 2008
12 11 (9.24%) Windows 8
12 11 (9.24%) Windows Server 2012
12 11 (9.24%) Migration
12 11 (9.24%) VPN
12 11 (9.24%) E-Commerce
12 11 (9.24%) CRM
13 10 (8.40%) Firewall
13 10 (8.40%) Windows Server
14 9 (7.56%) Internet

Support Engineer Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (13.45%) MS Exchange
2 7 (5.88%) JBoss
2 7 (5.88%) SharePoint
2 7 (5.88%) WebLogic
3 4 (3.36%) Exchange Server 2010
3 4 (3.36%) Skype for Business
4 3 (2.52%) Apache
5 2 (1.68%) IIS
6 1 (0.84%) Blackberry Enterprise Server
6 1 (0.84%) Exchange Server 2007
6 1 (0.84%) ThingWorx
Applications
1 23 (19.33%) Microsoft Office
2 3 (2.52%) Adobe Creative Suite
3 2 (1.68%) Microsoft Excel
3 2 (1.68%) Windchill
4 1 (0.84%) Microsoft PowerPoint
4 1 (0.84%) Spreadsheet
Business Applications
1 7 (5.88%) Payment Gateway
Cloud Services
1 15 (12.61%) Office 365
2 2 (1.68%) Microsoft Azure
3 1 (0.84%) Azure Active Directory
Communications & Networking
1 12 (10.08%) LAN
2 11 (9.24%) VPN
3 10 (8.40%) Firewall
4 9 (7.56%) Internet
4 9 (7.56%) WAN
5 8 (6.72%) Wireless
6 7 (5.88%) Broadband
7 6 (5.04%) TCP/IP
8 4 (3.36%) DNS
8 4 (3.36%) ISDN
8 4 (3.36%) Network Security
8 4 (3.36%) SAN
8 4 (3.36%) Skype
9 3 (2.52%) 802.11
9 3 (2.52%) Bluetooth
9 3 (2.52%) Cisco ASA
9 3 (2.52%) F5 BIG-IP GTM
9 3 (2.52%) F5 BIG-IP LTM
9 3 (2.52%) Wi-Fi
9 3 (2.52%) xDSL
Database & Business Intelligence
1 4 (3.36%) SQL Server
2 2 (1.68%) Crystal Reports
2 2 (1.68%) MS Access
3 1 (0.84%) DB2
3 1 (0.84%) Oracle Database
3 1 (0.84%) SQL Server Integration Services
Development Applications
1 1 (0.84%) Jenkins
1 1 (0.84%) Maven
1 1 (0.84%) MSI
1 1 (0.84%) Rational DOORS
1 1 (0.84%) Rational Rhapsody
General
1 16 (13.45%) Finance
2 4 (3.36%) Electronics
2 4 (3.36%) Marketing
3 3 (2.52%) Manufacturing
4 2 (1.68%) Advertising
4 2 (1.68%) Financial Institution
5 1 (0.84%) Banking
5 1 (0.84%) Law
5 1 (0.84%) Retail Banking
5 1 (0.84%) Telecoms
Libraries, Frameworks & Software Standards
1 5 (4.20%) .NET
1 5 (4.20%) REST
1 5 (4.20%) SOAP
1 5 (4.20%) Web Services
2 3 (2.52%) 802.1X
3 2 (1.68%) J2EE
3 2 (1.68%) JSON
3 2 (1.68%) XML
Miscellaneous
1 8 (6.72%) Analytical Skills
2 6 (5.04%) Blackberry
3 3 (2.52%) Client/Server
4 2 (1.68%) Data Centre
4 2 (1.68%) Driving Licence
4 2 (1.68%) iPad
4 2 (1.68%) LIMS
4 2 (1.68%) NHS
4 2 (1.68%) Video Conferencing
5 1 (0.84%) IVR
5 1 (0.84%) Linux Command Line
5 1 (0.84%) Mainframe
5 1 (0.84%) PDA
5 1 (0.84%) Replication
5 1 (0.84%) Smartcard
5 1 (0.84%) Virtual Team
Operating Systems
1 52 (43.70%) Windows
2 16 (13.45%) Windows 7
3 14 (11.76%) Linux
4 11 (9.24%) Windows 10
4 11 (9.24%) Windows 8
4 11 (9.24%) Windows Server 2008
4 11 (9.24%) Windows Server 2012
5 10 (8.40%) Windows Server
6 8 (6.72%) Windows XP
7 5 (4.20%) Unix
8 4 (3.36%) Windows Server 2003
9 2 (1.68%) Windows Vista
10 1 (0.84%) Android
10 1 (0.84%) Solaris
10 1 (0.84%) Windows 2000 Server
10 1 (0.84%) Windows Embedded Compact
Processes & Methodologies
1 21 (17.65%) ITIL
2 11 (9.24%) CRM
2 11 (9.24%) E-Commerce
2 11 (9.24%) Migration
3 7 (5.88%) Collaborative Working
4 6 (5.04%) Time Management
5 5 (4.20%) Hardware Maintenance
5 5 (4.20%) ITIL V3
5 5 (4.20%) Quality Management
5 5 (4.20%) Root Cause Analysis
5 5 (4.20%) Service Delivery
5 5 (4.20%) Ticket Management
6 4 (3.36%) Change Control
6 4 (3.36%) Change Management
6 4 (3.36%) Incident Management
6 4 (3.36%) ITSM
6 4 (3.36%) Network Design
6 4 (3.36%) Network Management
6 4 (3.36%) Network Monitoring
7 3 (2.52%) Validation
Programming Languages
1 19 (15.97%) SQL
2 17 (14.29%) Java
3 7 (5.88%) PowerShell
4 6 (5.04%) C
4 6 (5.04%) PHP
5 5 (4.20%) PL/SQL
6 2 (1.68%) VBA
7 1 (0.84%) Bash Shell
7 1 (0.84%) C#
7 1 (0.84%) Groovy
7 1 (0.84%) JavaScript
7 1 (0.84%) Perl
7 1 (0.84%) Python
7 1 (0.84%) Ruby
Qualifications
1 18 (15.13%) SC Cleared
1 18 (15.13%) Security Cleared
2 8 (6.72%) Cisco Certification
3 4 (3.36%) CCNA
3 4 (3.36%) CCNP
3 4 (3.36%) Microsoft Certification
4 3 (2.52%) DV Cleared
4 3 (2.52%) ITIL Certification
4 3 (2.52%) MCP
4 3 (2.52%) MCSE
5 2 (1.68%) A+ Certification
5 2 (1.68%) Degree
5 2 (1.68%) MCDST
6 1 (0.84%) BPSS Clearance
6 1 (0.84%) DBS Check
Quality Assurance & Compliance
1 19 (15.97%) SLA
2 3 (2.52%) ISO 9001
2 3 (2.52%) ISO/IEC 27001
System Software
1 19 (15.97%) Active Directory
2 6 (5.04%) VMware Infrastructure
3 2 (1.68%) vSphere
3 2 (1.68%) XenApp
4 1 (0.84%) Hyper-V
4 1 (0.84%) Virtual Machines
Systems Management
1 14 (11.76%) SCCM
2 3 (2.52%) NetBackup
3 1 (0.84%) Backup Exec
3 1 (0.84%) McAfee ePO
3 1 (0.84%) SCOM
3 1 (0.84%) WSUS
Vendors
1 35 (29.41%) Microsoft
2 12 (10.08%) Cisco
2 12 (10.08%) VMware
3 7 (5.88%) HP
3 7 (5.88%) Sun
4 6 (5.04%) Citrix
5 5 (4.20%) Adobe
5 5 (4.20%) Apple
5 5 (4.20%) Juniper
5 5 (4.20%) SAP
6 3 (2.52%) F5
6 3 (2.52%) Oracle
7 2 (1.68%) GFI Software
7 2 (1.68%) JD Edwards
7 2 (1.68%) PTC
7 2 (1.68%) Symantec
7 2 (1.68%) WatchGuard
8 1 (0.84%) AppDynamics
8 1 (0.84%) CommVault
8 1 (0.84%) Remedy