Period
to 18 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Kent with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
South East > Kent
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 85 53 118
Rank change year-on-year -32 +65 -39
Permanent jobs citing CRM 25 77 33
As % of all permanent IT jobs advertised in Kent 1.90% 4.51% 1.48%
As % of the Processes & Methodologies category 2.21% 5.12% 1.68%
Number of salaries quoted 24 81 31
Kent median annual salary £35,000 £38,000 £35,000
Median salary % change year-on-year -7.89% +8.57% -12.50%
10th Percentile £26,250 £26,000 £21,500
90th Percentile £61,750 £62,500 £70,000
South East median annual salary £42,500 £45,000 £45,000
% change year-on-year -5.56% - -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Kent with a requirement for process or methodology skills.

All Process and Methodology Skills
Kent
Permanent vacancies with a requirement for process or methodology skills 1130 1504 1960
As % of all permanent IT jobs advertised in Kent 85.93% 88.11% 87.70%
Number of salaries quoted 961 1334 1730
Kent median annual salary £42,500 £42,500 £40,500
Median salary % change year-on-year - +4.94% -3.57%
10th Percentile £24,000 £25,150 £25,000
90th Percentile £63,750 £65,000 £58,750
South East median annual salary £45,000 £45,000 £45,000

CRM
Job Vacancy Trend in Kent

Job postings citing CRM as a percentage of all IT jobs advertised in Kent.

Job vacancy trend for CRM in Kent

CRM
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Kent.

Salary trend for CRM in Kent

CRM
Salary Histogram in Kent

The salary distribution of IT jobs citing CRM in Kent over the 6 months to 18 November 2017.

Salary histogram for CRM in Kent

CRM
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Kent region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Maidstone +26 4 £30,000 -9.09%
Westerham -8 3 £27,500 -17.29%
Tunbridge Wells -16 2 £50,000 -16.67%
Tonbridge - 2 £40,000 -
Folkestone +1 1 £35,000 -6.67% 1
West Malling -8 1 £30,000 -52.00%
Dover - 1 £35,000 -
CRM
South East

For the 6 months to 18 November 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Kent region with a requirement for CRM.

1 11 (44.00%) SQL
2 8 (32.00%) Finance
3 7 (28.00%) .NET
3 7 (28.00%) SQL Server
3 7 (28.00%) Microsoft
4 6 (24.00%) Agile Software Development
4 6 (24.00%) C#
4 6 (24.00%) JavaScript
5 5 (20.00%) Dynamics CRM
5 5 (20.00%) Kalman Filter
6 4 (16.00%) HTML
6 4 (16.00%) T-SQL
6 4 (16.00%) CSS
7 3 (12.00%) Advertising
7 3 (12.00%) Microsoft Office
7 3 (12.00%) PHP
7 3 (12.00%) ASP.NET
7 3 (12.00%) VBA
7 3 (12.00%) ITIL
7 3 (12.00%) Business Intelligence
7 3 (12.00%) Data Analysis
7 3 (12.00%) Line Management
8 2 (8.00%) SQL Server Reporting Services
8 2 (8.00%) AAT
8 2 (8.00%) ASP.NET Web API
8 2 (8.00%) Mentoring
8 2 (8.00%) Translating Business Requirements
8 2 (8.00%) Team Foundation Server
8 2 (8.00%) AngularJS
8 2 (8.00%) WCF

CRM
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.00%) Apache
1 1 (4.00%) Apache Spark
1 1 (4.00%) Exchange Server 2013
1 1 (4.00%) MS Exchange
1 1 (4.00%) SharePoint
1 1 (4.00%) Skype for Business
Applications
1 3 (12.00%) Microsoft Office
2 1 (4.00%) Microsoft Excel
Business Applications
1 5 (20.00%) Dynamics CRM
2 1 (4.00%) Oracle CRM
Cloud Services
1 1 (4.00%) Amazon AWS
1 1 (4.00%) Amazon EC2
1 1 (4.00%) Dynamics 365
1 1 (4.00%) Microsoft Azure
1 1 (4.00%) Office 365
1 1 (4.00%) PaaS
Communications & Networking
1 2 (8.00%) FTP
2 1 (4.00%) ADSL
2 1 (4.00%) Intranet
2 1 (4.00%) IP Telephony
2 1 (4.00%) TCP/IP
Database & Business Intelligence
1 7 (28.00%) SQL Server
2 2 (8.00%) MySQL
2 2 (8.00%) SQL Server Reporting Services
3 1 (4.00%) Amazon RDS
3 1 (4.00%) Apache Hive
3 1 (4.00%) Big Data
3 1 (4.00%) EDRMS
3 1 (4.00%) Hadoop
3 1 (4.00%) Oracle Database
Development Applications
1 2 (8.00%) Team Foundation Server
2 1 (4.00%) Git (software)
2 1 (4.00%) Selenium
2 1 (4.00%) SpecFlow
2 1 (4.00%) Visual Studio
General
1 8 (32.00%) Finance
2 3 (12.00%) Advertising
3 2 (8.00%) Banking
3 2 (8.00%) Games
3 2 (8.00%) Telecoms
4 1 (4.00%) Billing
4 1 (4.00%) Marketing
4 1 (4.00%) Retail
Job Titles
1 9 (36.00%) Developer
2 4 (16.00%) Analyst
2 4 (16.00%) Data Analyst
3 3 (12.00%) .NET Developer
3 3 (12.00%) CRM Analyst
3 3 (12.00%) CRM Developer
3 3 (12.00%) SQL Analyst
3 3 (12.00%) SQL Data Analyst
4 2 (8.00%) DBA
4 2 (8.00%) Dynamics CRM Developer
4 2 (8.00%) Support Manager
5 1 (4.00%) .NET Applications Developer
5 1 (4.00%) Applications Developer
5 1 (4.00%) Business Manager
5 1 (4.00%) C# Application Developer
5 1 (4.00%) Customer Support Manager
5 1 (4.00%) Head of IT
5 1 (4.00%) Relationships Manager
5 1 (4.00%) Senior .NET Developer
5 1 (4.00%) Service Support Manager
Libraries, Frameworks & Software Standards
1 7 (28.00%) .NET
2 4 (16.00%) CSS
2 4 (16.00%) HTML
3 3 (12.00%) ASP.NET
4 2 (8.00%) AngularJS
4 2 (8.00%) ASP.NET Web API
4 2 (8.00%) jQuery
4 2 (8.00%) WCF
4 2 (8.00%) Web Services
4 2 (8.00%) XML
5 1 (4.00%) ASP.NET MVC
5 1 (4.00%) LINQ
5 1 (4.00%) Mason
5 1 (4.00%) NancyFx
5 1 (4.00%) React
5 1 (4.00%) RESTful
5 1 (4.00%) SOAP
5 1 (4.00%) Twitter Bootstrap
5 1 (4.00%) Vue (Vue.js)
5 1 (4.00%) WPF
Miscellaneous
1 1 (4.00%) Algorithms
1 1 (4.00%) Computer Science
1 1 (4.00%) Greenfield Project
1 1 (4.00%) Linux Command Line
1 1 (4.00%) Management Information System
1 1 (4.00%) Mobile App
1 1 (4.00%) Replication
1 1 (4.00%) User Experience
Operating Systems
1 2 (8.00%) Linux
1 2 (8.00%) Windows
2 1 (4.00%) CentOS
2 1 (4.00%) Ubuntu
2 1 (4.00%) Windows Server
2 1 (4.00%) Windows Server 2012
Processes & Methodologies
1 6 (24.00%) Agile Software Development
2 5 (20.00%) Kalman Filter
3 3 (12.00%) Business Intelligence
3 3 (12.00%) Data Analysis
3 3 (12.00%) ITIL
3 3 (12.00%) Line Management
4 2 (8.00%) Mentoring
4 2 (8.00%) MVC
4 2 (8.00%) Project Management
4 2 (8.00%) Systems Analysis
4 2 (8.00%) TDD
4 2 (8.00%) Translating Business Requirements
4 2 (8.00%) Web Development
5 1 (4.00%) Data Lineage
5 1 (4.00%) Email Filtering
5 1 (4.00%) Front End Development
5 1 (4.00%) Presales
5 1 (4.00%) SDLC
5 1 (4.00%) SQL Optimisation
5 1 (4.00%) Web Filtering
Programming Languages
1 11 (44.00%) SQL
2 6 (24.00%) C#
2 6 (24.00%) JavaScript
3 4 (16.00%) T-SQL
4 3 (12.00%) PHP
4 3 (12.00%) VBA
5 1 (4.00%) Perl
5 1 (4.00%) PowerShell
Qualifications
1 2 (8.00%) AAT
1 2 (8.00%) ACCA
1 2 (8.00%) CIMA
2 1 (4.00%) Computer Science Degree
2 1 (4.00%) Degree
2 1 (4.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (4.00%) QA
1 1 (4.00%) SLA
System Software
1 2 (8.00%) VMware Infrastructure
2 1 (4.00%) Active Directory
Vendors
1 7 (28.00%) Microsoft
2 2 (8.00%) Citrix
2 2 (8.00%) Oracle
2 2 (8.00%) VMware
3 1 (4.00%) Percona
3 1 (4.00%) Red Hat
3 1 (4.00%) TOWER Software