Period
to 15 December 2018

The following table provides summary statistics for permanent job vacancies advertised in Kent with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 15 December 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
South East > Kent
6 months to
15 Dec 2018
Same period 2017 Same period 2016
Rank 30 91 62
Rank change year-on-year +61 -29 +52
Permanent jobs citing CRM 64 20 70
As % of all permanent IT jobs advertised in Kent 6.99% 1.52% 4.15%
As % of the Processes & Methodologies category 7.54% 1.68% 4.62%
Number of salaries quoted 63 19 72
Kent median annual salary £37,500 £35,000 £40,000
Median salary % change year-on-year +7.14% -12.50% +14.29%
10th Percentile £25,000 £26,250 £26,200
90th Percentile £56,000 £60,500 £65,650
South East median annual salary £45,000 £42,500 £45,000
% change year-on-year +5.88% -5.56% -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Kent with a requirement for process or methodology skills.

All Process and Methodology Skills
Kent
Permanent vacancies with a requirement for process or methodology skills 849 1,189 1,515
As % of all permanent IT jobs advertised in Kent 92.79% 90.49% 89.86%
Number of salaries quoted 680 1,002 1,318
Kent median annual salary £41,500 £42,500 £42,500
Median salary % change year-on-year -2.35% - +2.41%
10th Percentile £26,250 £24,000 £25,750
90th Percentile £60,125 £63,967 £62,500
South East median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

CRM
Job Vacancy Trend in Kent

Job postings citing CRM as a percentage of all IT jobs advertised in Kent.

Job vacancy trend for CRM in Kent

CRM
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Kent.

Salary trend for CRM in Kent

CRM
Salary Histogram in Kent

The salary distribution of IT jobs citing CRM in Kent over the 6 months to 15 December 2018.

Salary histogram for CRM in Kent

CRM
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Kent region over the 6 months to 15 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Folkestone +13 13 £45,000 +28.57% 1
Dartford - 12 £25,000 -
West Malling - 8 £30,000 - 1
Tunbridge Wells - 5 £65,000 -
Maidstone -1 3 £30,000 - 1
Tonbridge -8 2 £41,000 +2.50%
Canterbury - 1 £27,500 - 1
Sevenoaks - 1 £40,000 -
Sittingbourne - 1 £24,500 - 1
CRM
South East

For the 6 months to 15 December 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Kent region with a requirement for CRM.

1 29 (45.31%) SQL
2 27 (42.19%) SQL Server
3 24 (37.50%) Finance
4 17 (26.56%) Agile Software Development
4 17 (26.56%) Oracle
5 15 (23.44%) Windows
6 14 (21.88%) C#
6 14 (21.88%) .NET
6 14 (21.88%) WinForms
6 14 (21.88%) WPF
7 12 (18.75%) Marketing
7 12 (18.75%) HTML
8 11 (17.19%) VB.NET
8 11 (17.19%) Migration
8 11 (17.19%) Degree
8 11 (17.19%) Data Migration
9 10 (15.63%) QA
9 10 (15.63%) Windows Server
9 10 (15.63%) Thunderhead
9 10 (15.63%) MySQL
9 10 (15.63%) PHP
10 9 (14.06%) Microsoft
11 8 (12.50%) JavaScript
11 8 (12.50%) jQuery
12 7 (10.94%) Unit Testing
12 7 (10.94%) Master's Degree
12 7 (10.94%) Collaborative Working
12 7 (10.94%) Problem-Solving
12 7 (10.94%) Mobile App
12 7 (10.94%) Service Management

CRM
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (10.94%) CMS
2 4 (6.25%) EPiServer
2 4 (6.25%) SharePoint
2 4 (6.25%) WordPress
3 3 (4.69%) MS Exchange
4 2 (3.13%) Exchange Server 2010
4 2 (3.13%) MS Project Server
4 2 (3.13%) SharePoint 2013
4 2 (3.13%) Skype for Business
5 1 (1.56%) SharePoint Server
Applications
1 4 (6.25%) EngageOne
1 4 (6.25%) Microsoft Excel
1 4 (6.25%) Microsoft Office
2 2 (3.13%) Acrobat
2 2 (3.13%) Microsoft Project
3 1 (1.56%) Abaqus
3 1 (1.56%) Mathcad
Business Applications
1 6 (9.38%) Dynamics CRM
2 4 (6.25%) iTrent
2 4 (6.25%) Payment Gateway
2 4 (6.25%) Unit4 Business World
3 3 (4.69%) Dynamics AX
4 2 (3.13%) BPCS
4 2 (3.13%) Dynamics GP
4 2 (3.13%) Dynamics NAV
4 2 (3.13%) Lawson
4 2 (3.13%) Sage 200
5 1 (1.56%) NetSuite
Cloud Services
1 5 (7.81%) Dynamics 365
1 5 (7.81%) Google Analytics
2 3 (4.69%) AdWords
2 3 (4.69%) Microsoft Azure
3 2 (3.13%) Office 365
Communications & Networking
1 3 (4.69%) Firewall
2 1 (1.56%) LAN
2 1 (1.56%) NAS
2 1 (1.56%) SAN
2 1 (1.56%) Skype
Database & Business Intelligence
1 27 (42.19%) SQL Server
2 10 (15.63%) MySQL
3 5 (7.81%) Data Warehouse
3 5 (7.81%) Power BI
3 5 (7.81%) SQL Server Integration Services
3 5 (7.81%) SQL Server Reporting Services
4 4 (6.25%) SQL Server 2014
5 2 (3.13%) SQL Server 2012
6 1 (1.56%) Crystal Reports
6 1 (1.56%) SQL Server Analysis Services
Development Applications
1 4 (6.25%) Oracle Forms
2 3 (4.69%) Moq
2 3 (4.69%) MSBuild
2 3 (4.69%) NUnit
2 3 (4.69%) ReSharper
2 3 (4.69%) Subversion
2 3 (4.69%) Team Foundation Server
3 1 (1.56%) Git (software)
3 1 (1.56%) Grunt
3 1 (1.56%) gulp
General
1 24 (37.50%) Finance
2 12 (18.75%) Marketing
3 5 (7.81%) Retail
4 3 (4.69%) Legal
4 3 (4.69%) Manufacturing
4 3 (4.69%) Publishing
5 2 (3.13%) Advertising
6 1 (1.56%) Finnish Language
6 1 (1.56%) Swedish Language
Job Titles
1 15 (23.44%) Developer
2 14 (21.88%) Analyst
3 13 (20.31%) WinForms Developer
4 10 (15.63%) .NET Developer
5 8 (12.50%) Administrator
6 7 (10.94%) Configuration Analyst
6 7 (10.94%) Sales Representative
6 7 (10.94%) WPF Developer
7 6 (9.38%) Applications Support
7 6 (9.38%) Applications Support Analyst
7 6 (9.38%) Project Manager
7 6 (9.38%) SQL Analyst
7 6 (9.38%) Support Analyst
8 4 (6.25%) DBA
8 4 (6.25%) Project Leader
8 4 (6.25%) Software Developer
8 4 (6.25%) SQL DBA
8 4 (6.25%) SQL Support Analyst
8 4 (6.25%) Test Project Leader
9 3 (4.69%) Head of E-Commerce
Libraries, Frameworks & Software Standards
1 14 (21.88%) .NET
1 14 (21.88%) WinForms
1 14 (21.88%) WPF
2 12 (18.75%) HTML
3 8 (12.50%) jQuery
4 4 (6.25%) CSS
5 3 (4.69%) .NET Framework
5 3 (4.69%) ADO.NET
5 3 (4.69%) ASP.NET
5 3 (4.69%) ASP.NET MVC
5 3 (4.69%) ASP.NET Web API
5 3 (4.69%) Caliburn.Micro
5 3 (4.69%) CSS3
5 3 (4.69%) Entity Framework
5 3 (4.69%) HTML5
5 3 (4.69%) LINQ
5 3 (4.69%) Microsoft Enterprise Library
5 3 (4.69%) Symfony
5 3 (4.69%) WCF
5 3 (4.69%) XML
Miscellaneous
1 7 (10.94%) Mobile App
2 4 (6.25%) Analytical Skills
2 4 (6.25%) Client/Server
2 4 (6.25%) Clustering
2 4 (6.25%) Replication
3 3 (4.69%) User Experience
4 2 (3.13%) Fintech
4 2 (3.13%) Management Information System
5 1 (1.56%) Analytical Mindset
Operating Systems
1 15 (23.44%) Windows
2 10 (15.63%) Windows Server
3 5 (7.81%) Apple iOS
4 4 (6.25%) Linux
4 4 (6.25%) Red Hat Enterprise Linux
5 3 (4.69%) Android
5 3 (4.69%) Windows Server 2008
5 3 (4.69%) Windows Server 2012
6 2 (3.13%) Windows 10
7 1 (1.56%) Windows 7
Processes & Methodologies
1 17 (26.56%) Agile Software Development
2 11 (17.19%) Data Migration
2 11 (17.19%) Migration
3 7 (10.94%) Collaborative Working
3 7 (10.94%) Problem-Solving
3 7 (10.94%) Service Management
3 7 (10.94%) Unit Testing
4 6 (9.38%) Analytics
4 6 (9.38%) Business Intelligence
4 6 (9.38%) E-Commerce
4 6 (9.38%) Time Management
5 5 (7.81%) Decision-Making
5 5 (7.81%) ERP
5 5 (7.81%) ETL
5 5 (7.81%) Project Management
5 5 (7.81%) Translating Business Requirements
6 4 (6.25%) Data Analysis
6 4 (6.25%) Incident Management
6 4 (6.25%) Scrum
6 4 (6.25%) Systems Analysis
Programming Languages
1 29 (45.31%) SQL
2 14 (21.88%) C#
3 11 (17.19%) VB.NET
4 10 (15.63%) PHP
5 8 (12.50%) JavaScript
6 3 (4.69%) Apple Swift
6 3 (4.69%) R
7 2 (3.13%) T-SQL
8 1 (1.56%) VBA
Qualifications
1 11 (17.19%) Degree
2 7 (10.94%) Master's Degree
3 2 (3.13%) Microsoft Certification
Quality Assurance & Compliance
1 10 (15.63%) QA
System Software
1 2 (3.13%) Active Directory
1 2 (3.13%) Hyper-V
2 1 (1.56%) Virtual Machines
Systems Management
1 4 (6.25%) Microsoft Clustering
2 2 (3.13%) FortiGate
Vendors
1 17 (26.56%) Oracle
2 10 (15.63%) Thunderhead
3 9 (14.06%) Microsoft
4 5 (7.81%) Google
5 4 (6.25%) Kronos
5 4 (6.25%) Red Hat
5 4 (6.25%) Sage
6 3 (4.69%) Facebook
6 3 (4.69%) JD Edwards
7 2 (3.13%) Aastra
7 2 (3.13%) Adobe
7 2 (3.13%) Apple
7 2 (3.13%) Epicor
7 2 (3.13%) HP
7 2 (3.13%) IFS
7 2 (3.13%) Infor
7 2 (3.13%) ProCurve
7 2 (3.13%) Salesforce.com
7 2 (3.13%) SAP
7 2 (3.13%) Sophos