Period
to 18 September 2018

The following table provides summary statistics for permanent job vacancies advertised in Kent with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 18 September 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
South East > Kent
6 months to
18 Sep 2018
Same period 2017 Same period 2016
Rank 54 76 54
Rank change year-on-year +22 -22 +69
Permanent jobs citing CRM 44 34 87
As % of all permanent IT jobs advertised in Kent 4.17% 2.58% 4.75%
As % of the Processes & Methodologies category 4.81% 2.93% 5.34%
Number of salaries quoted 39 31 86
Kent median annual salary £37,500 £35,000 £38,000
Median salary % change year-on-year +7.14% -7.89% +8.57%
10th Percentile £27,250 £26,250 £22,875
90th Percentile £60,500 £55,000 £62,500
South East median annual salary £47,500 £43,500 £45,000
% change year-on-year +9.20% -3.33% -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Kent with a requirement for process or methodology skills.

All Process and Methodology Skills
Kent
Permanent vacancies with a requirement for process or methodology skills 915 1,162 1,630
As % of all permanent IT jobs advertised in Kent 86.65% 88.16% 89.07%
Number of salaries quoted 762 1,009 1,437
Kent median annual salary £40,000 £40,000 £40,000
10th Percentile £26,250 £24,200 £23,300
90th Percentile £62,500 £62,250 £62,500
South East median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

CRM
Job Vacancy Trend in Kent

Job postings citing CRM as a percentage of all IT jobs advertised in Kent.

Job vacancy trend for CRM in Kent

CRM
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Kent.

Salary trend for CRM in Kent

CRM
Salary Histogram in Kent

The salary distribution of IT jobs citing CRM in Kent over the 6 months to 18 September 2018.

Salary histogram for CRM in Kent

CRM
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Kent region over the 6 months to 18 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Folkestone +13 6 £40,000 +14.29% 2
Dartford - 5 £30,000 - 2
Tunbridge Wells +10 4 £50,500 -8.18% 2
Rochester - 4 - -
Tonbridge -5 3 £44,250 +60.91%
Maidstone -10 3 £30,000 -14.29% 1
West Malling +4 2 £30,000 -
Sevenoaks - 1 £40,000 - 3
CRM
South East

For the 6 months to 18 September 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Kent region with a requirement for CRM.

1 22 (50.00%) SQL
2 20 (45.45%) SQL Server
3 17 (38.64%) Microsoft
3 17 (38.64%) Finance
4 14 (31.82%) Agile Software Development
5 12 (27.27%) WinForms
5 12 (27.27%) .NET
5 12 (27.27%) C#
5 12 (27.27%) WPF
6 10 (22.73%) Oracle
6 10 (22.73%) Microsoft Office
6 10 (22.73%) ERP
6 10 (22.73%) MVC
7 9 (20.45%) T-SQL
7 9 (20.45%) Degree
8 8 (18.18%) .NET Framework
8 8 (18.18%) Team Foundation Server
8 8 (18.18%) MVVM
8 8 (18.18%) Entity Framework
8 8 (18.18%) Project Management
8 8 (18.18%) Legal
8 8 (18.18%) Problem-Solving
9 7 (15.91%) Management Information System
9 7 (15.91%) SQL Server Reporting Services
9 7 (15.91%) SQL Server Integration Services
9 7 (15.91%) Marketing
9 7 (15.91%) VB.NET
9 7 (15.91%) VBA
9 7 (15.91%) MySQL
9 7 (15.91%) Windows

CRM
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (9.09%) CMS
1 4 (9.09%) MS Exchange
1 4 (9.09%) SharePoint
2 3 (6.82%) MS Project Server
2 3 (6.82%) Skype for Business
3 2 (4.55%) EPiServer
3 2 (4.55%) Exchange Server 2010
3 2 (4.55%) SharePoint 2013
3 2 (4.55%) SharePoint Server
4 1 (2.27%) Apache
4 1 (2.27%) Tomcat
4 1 (2.27%) WordPress
Applications
1 10 (22.73%) Microsoft Office
2 2 (4.55%) Acrobat
2 2 (4.55%) EngageOne
2 2 (4.55%) Microsoft Project
3 1 (2.27%) Abaqus
3 1 (2.27%) Mathcad
3 1 (2.27%) Microsoft Excel
Business Applications
1 6 (13.64%) Dynamics CRM
2 5 (11.36%) Elite 3E
3 4 (9.09%) iTrent
3 4 (9.09%) Unit4 Business World
4 3 (6.82%) BPCS
4 3 (6.82%) Dynamics AX
4 3 (6.82%) Dynamics GP
4 3 (6.82%) Dynamics NAV
4 3 (6.82%) Payment Gateway
5 2 (4.55%) Lawson
5 2 (4.55%) Sage 200
Cloud Services
1 7 (15.91%) Microsoft Azure
2 6 (13.64%) Dynamics 365
3 3 (6.82%) Google Analytics
4 2 (4.55%) AdWords
5 1 (2.27%) Zapier
Communications & Networking
1 2 (4.55%) Firewall
1 2 (4.55%) Skype
Database & Business Intelligence
1 20 (45.45%) SQL Server
2 7 (15.91%) MySQL
2 7 (15.91%) SQL Server Integration Services
2 7 (15.91%) SQL Server Reporting Services
3 5 (11.36%) RDBMS
3 5 (11.36%) Relational Database
3 5 (11.36%) SQL Server 2008
4 2 (4.55%) Data Warehouse
4 2 (4.55%) Power BI
4 2 (4.55%) SQL Server 2012
5 1 (2.27%) Crystal Reports
5 1 (2.27%) MongoDB
5 1 (2.27%) NoSQL
5 1 (2.27%) SQL Server 2014
5 1 (2.27%) SQL Server Analysis Services
Development Applications
1 8 (18.18%) Team Foundation Server
2 5 (11.36%) Visual Studio Team System
3 4 (9.09%) Oracle Forms
4 3 (6.82%) Moq
4 3 (6.82%) MSBuild
4 3 (6.82%) NUnit
4 3 (6.82%) ReSharper
5 2 (4.55%) Subversion
6 1 (2.27%) Git (software)
6 1 (2.27%) Grunt
6 1 (2.27%) gulp
6 1 (2.27%) JUnit
6 1 (2.27%) Maven
General
1 17 (38.64%) Finance
2 8 (18.18%) Legal
3 7 (15.91%) Marketing
4 5 (11.36%) Retail
5 3 (6.82%) Manufacturing
6 2 (4.55%) Publishing
7 1 (2.27%) Advertising
7 1 (2.27%) Finnish Language
7 1 (2.27%) Swedish Language
Job Titles
1 11 (25.00%) Analyst
2 9 (20.45%) Developer
3 6 (13.64%) SQL Analyst
4 5 (11.36%) .NET Developer
4 5 (11.36%) .NET Team Leader
4 5 (11.36%) Project Manager
4 5 (11.36%) Team Leader
4 5 (11.36%) WinForms Developer
5 4 (9.09%) Applications Support
5 4 (9.09%) Applications Support Analyst
5 4 (9.09%) IT Manager
5 4 (9.09%) Sales Executive
5 4 (9.09%) Software Developer
5 4 (9.09%) SQL Support Analyst
5 4 (9.09%) Support Analyst
6 3 (6.82%) .NET Software Developer
6 3 (6.82%) Data Analyst
6 3 (6.82%) Marketing Executive
6 3 (6.82%) VB.NET Developer
7 2 (4.55%) Administrator
Libraries, Frameworks & Software Standards
1 12 (27.27%) .NET
1 12 (27.27%) WinForms
1 12 (27.27%) WPF
2 8 (18.18%) .NET Framework
2 8 (18.18%) Entity Framework
3 4 (9.09%) ASP.NET
3 4 (9.09%) ASP.NET MVC
3 4 (9.09%) HTML
4 3 (6.82%) ADO.NET
4 3 (6.82%) ASP.NET Web API
4 3 (6.82%) Caliburn.Micro
4 3 (6.82%) jQuery
4 3 (6.82%) LINQ
4 3 (6.82%) Microsoft Enterprise Library
4 3 (6.82%) WCF
5 2 (4.55%) CSS
5 2 (4.55%) CSS3
5 2 (4.55%) Java EE
5 2 (4.55%) Symfony
5 2 (4.55%) XML
Miscellaneous
1 7 (15.91%) Management Information System
2 4 (9.09%) Analytical Skills
3 2 (4.55%) Mobile App
3 2 (4.55%) User Experience
4 1 (2.27%) Analytical Mindset
4 1 (2.27%) Clustering
4 1 (2.27%) Computer Science
4 1 (2.27%) Replication
Operating Systems
1 7 (15.91%) Windows
1 7 (15.91%) Windows Server
2 3 (6.82%) Apple iOS
2 3 (6.82%) Windows Server 2008
3 2 (4.55%) Android
3 2 (4.55%) Linux
3 2 (4.55%) Windows Server 2012
4 1 (2.27%) Red Hat Enterprise Linux
4 1 (2.27%) Windows 10
4 1 (2.27%) Windows 7
Processes & Methodologies
1 14 (31.82%) Agile Software Development
2 10 (22.73%) ERP
2 10 (22.73%) MVC
3 8 (18.18%) MVVM
3 8 (18.18%) Problem-Solving
3 8 (18.18%) Project Management
4 7 (15.91%) SDLC
5 6 (13.64%) Information Security
5 6 (13.64%) Time Management
6 5 (11.36%) Analytics
6 5 (11.36%) Business Intelligence
6 5 (11.36%) E-Commerce
6 5 (11.36%) Microservices
6 5 (11.36%) OO
6 5 (11.36%) OOD
6 5 (11.36%) Practice Management
6 5 (11.36%) Service Design
7 4 (9.09%) Release Management
7 4 (9.09%) System Testing
7 4 (9.09%) Systems Analysis
Programming Languages
1 22 (50.00%) SQL
2 12 (27.27%) C#
3 9 (20.45%) T-SQL
4 7 (15.91%) VB.NET
4 7 (15.91%) VBA
5 6 (13.64%) PHP
6 4 (9.09%) JavaScript
7 3 (6.82%) R
8 2 (4.55%) Apple Swift
9 1 (2.27%) Java
Qualifications
1 9 (20.45%) Degree
2 2 (4.55%) Master's Degree
2 2 (4.55%) Microsoft Certification
Quality Assurance & Compliance
1 5 (11.36%) GDPR
1 5 (11.36%) ISO/IEC 27001
2 3 (6.82%) QA
System Software
1 2 (4.55%) Hyper-V
2 1 (2.27%) Active Directory
2 1 (2.27%) Docker
Systems Management
1 2 (4.55%) FortiGate
2 1 (2.27%) Microsoft Clustering
Vendors
1 17 (38.64%) Microsoft
2 10 (22.73%) Oracle
3 5 (11.36%) Aderant
3 5 (11.36%) Infragistics
3 5 (11.36%) LexisNexis
3 5 (11.36%) Sage
3 5 (11.36%) Thunderhead
3 5 (11.36%) Xamarin
4 4 (9.09%) Kronos
5 3 (6.82%) Epicor
5 3 (6.82%) Google
5 3 (6.82%) IFS
5 3 (6.82%) Infor
5 3 (6.82%) SAP
6 2 (4.55%) Aastra
6 2 (4.55%) Adobe
6 2 (4.55%) Facebook
6 2 (4.55%) HP
6 2 (4.55%) JD Edwards
6 2 (4.55%) Sophos