Period
to 18 January 2018

The median contractor rate for a Desktop Support was £190 per day in advertised job vacancies in Kent during the 6 months to 18 January 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support
South East > Kent
6 months to
18 Jan 2018
Same period 2017 Same period 2016
Rank 57 49 51
Rank change year-on-year -8 +2 -14
Contract jobs requiring a Desktop Support 10 6 8
As % of all contract IT jobs advertised in Kent 1.88% 1.28% 1.60%
As % of the Job Titles category 1.96% 1.33% 1.68%
Number of daily rates quoted 9 6 2
Kent median daily rate £190 £228 £165
Median daily rate % change year-on-year -16.48% +37.88% -
10th Percentile £138 £120 £114
90th Percentile £217 £338 £225
South East median daily rate £158 £158 £170
% change year-on-year - -7.35% -13.38%
Number of hourly rates quoted 0 0 3
Kent median hourly rate - - £12.00
South East median hourly rate £17.00 £15.00 £15.00
% change year-on-year +13.33% - +3.45%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Kent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Kent
Contract vacancies in Kent with a recognized job title 511 452 476
% of contract IT jobs with a recognized job title 95.87% 96.38% 95.01%
Number of daily rates quoted 388 319 334
Kent median daily rate £350 £350 £338
Median daily rate % change year-on-year - +3.70% -3.57%
10th Percentile £138 £178 £200
90th Percentile £580 £538 £488
South East median daily rate £423 £400 £390
% change year-on-year +5.75% +2.56% +4.00%
Number of hourly rates quoted 11 16 38
Kent median hourly rate £24.00 £13.23 £17.00
Median hourly rate % change year-on-year +81.47% -22.21% -
10th Percentile £10.25 £9.68 £9.85
90th Percentile £28.15 £20.50 £39.20
South East median hourly rate £18.00 £17.50 £19.00
% change year-on-year +2.86% -7.89% +18.75%

Desktop Support
Job Vacancy Trend in Kent

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in Kent.

Job vacancy trend for Desktop Support in Kent

Desktop Support
Contractor Daily Rate Trend in Kent

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support in Kent.

Contractor daily rate trend for Desktop Support in Kent

Desktop Support
Contractor Hourly Rate Trend in Kent

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support in Kent.

Contractor hourly rate trend for Desktop Support in Kent

Desktop Support
Contract Job Locations in Kent

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the Kent region over the 6 months to 18 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Folkestone - 4 £138 -
Tonbridge - 1 £200 -
Dover - 1 £190 - 1
Desktop Support
South East

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in Kent

For the 6 months to 18 January 2018, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Kent region featuring Desktop Support in the job title.

1 10 (100.00%) Windows
2 7 (70.00%) Windows 7
3 6 (60.00%) Microsoft Office
4 5 (50.00%) VPN
4 5 (50.00%) HP
4 5 (50.00%) Windows 10
5 4 (40.00%) Office 365
5 4 (40.00%) Active Directory
5 4 (40.00%) Asset Management
5 4 (40.00%) Lotus
5 4 (40.00%) TCP/IP
5 4 (40.00%) Cisco
5 4 (40.00%) Microsoft
5 4 (40.00%) ITIL
5 4 (40.00%) IBM Notes
6 3 (30.00%) Service Management
6 3 (30.00%) ITSM
6 3 (30.00%) SCCM
6 3 (30.00%) iPhone
6 3 (30.00%) iPad
6 3 (30.00%) Apple iOS
7 2 (20.00%) Eikon
7 2 (20.00%) FactSet
7 2 (20.00%) Microsoft App-V
7 2 (20.00%) Finance
7 2 (20.00%) Bloomberg
7 2 (20.00%) Citrix
7 2 (20.00%) SLA
7 2 (20.00%) LAN
7 2 (20.00%) WAN

Desktop Support Skill Set
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (40.00%) IBM Notes
2 1 (10.00%) Exchange Server 2007
2 1 (10.00%) Exchange Server 2010
2 1 (10.00%) IIS
2 1 (10.00%) MS Exchange
Applications
1 6 (60.00%) Microsoft Office
Business Applications
1 2 (20.00%) Eikon
Cloud Services
1 4 (40.00%) Office 365
Communications & Networking
1 5 (50.00%) VPN
2 4 (40.00%) TCP/IP
3 2 (20.00%) LAN
3 2 (20.00%) WAN
4 1 (10.00%) DHCP
4 1 (10.00%) DNS
4 1 (10.00%) Internet
4 1 (10.00%) Remote Desktop
4 1 (10.00%) Wireless
General
1 2 (20.00%) Finance
2 1 (10.00%) Advertising
Miscellaneous
1 3 (30.00%) iPad
1 3 (30.00%) iPhone
2 1 (10.00%) Driving Licence
Operating Systems
1 10 (100.00%) Windows
2 7 (70.00%) Windows 7
3 5 (50.00%) Windows 10
4 3 (30.00%) Apple iOS
5 1 (10.00%) Windows Server 2008
5 1 (10.00%) Windows Server 2012
5 1 (10.00%) Windows XP
Processes & Methodologies
1 4 (40.00%) Asset Management
1 4 (40.00%) ITIL
2 3 (30.00%) ITSM
2 3 (30.00%) Service Management
3 1 (10.00%) Incident Management
3 1 (10.00%) PRINCE
3 1 (10.00%) PRINCE2
Programming Languages
1 1 (10.00%) Java
Qualifications
1 1 (10.00%) CCNA
1 1 (10.00%) Cisco Certification
Quality Assurance & Compliance
1 2 (20.00%) SLA
System Software
1 4 (40.00%) Active Directory
2 2 (20.00%) Microsoft App-V
Systems Management
1 3 (30.00%) SCCM
Vendors
1 5 (50.00%) HP
2 4 (40.00%) Cisco
2 4 (40.00%) Lotus
2 4 (40.00%) Microsoft
3 2 (20.00%) Bloomberg
3 2 (20.00%) Citrix
3 2 (20.00%) FactSet
4 1 (10.00%) Dell
4 1 (10.00%) Veeam
4 1 (10.00%) VMware