Period
to 18 October 2018

The median contractor rate for a Desktop Support was £165 per day in advertised job vacancies in the South East during the 6 months to 18 October 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support
England > South East
6 months to
18 Oct 2018
Same period 2017 Same period 2016
Rank 167 208 182
Rank change year-on-year +41 -26 -45
Contract jobs requiring a Desktop Support 245 171 218
As % of all contract IT jobs advertised in the South East 1.49% 1.05% 1.28%
As % of the Job Titles category 1.58% 1.11% 1.36%
Number of daily rates quoted 143 105 110
South East median daily rate £165 £185 £150
Median daily rate % change year-on-year -10.81% +23.33% -21.05%
10th Percentile £114 £115 £107
90th Percentile £333 £442 £351
England median daily rate £175 £175 £175
Number of hourly rates quoted 54 41 46
South East median hourly rate £17.50 £15.78 £15.35
Median hourly rate % change year-on-year +10.94% +2.77% +2.33%
10th Percentile £11.17 £12.00 £10.63
90th Percentile £24.25 £20.12 £22.38
England median hourly rate £17.50 £14.50 £15.00
% change year-on-year +20.69% -3.33% -3.23%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
South East
Contract vacancies in the South East with a recognized job title 15,535 15,403 16,085
% of contract IT jobs with a recognized job title 94.43% 94.67% 94.43%
Number of daily rates quoted 9,324 9,138 9,638
South East median daily rate £425 £413 £400
Median daily rate % change year-on-year +3.03% +3.13% +5.26%
10th Percentile £253 £242 £230
90th Percentile £580 £575 £550
England median daily rate £450 £450 £425
% change year-on-year - +5.88% +6.25%
Number of hourly rates quoted 645 633 793
South East median hourly rate £20.08 £18.00 £19.00
Median hourly rate % change year-on-year +11.53% -5.26% +6.92%
10th Percentile £11.00 £10.75 £10.26
90th Percentile £51.00 £48.75 £48.75
England median hourly rate £18.18 £18.70 £18.50
% change year-on-year -2.77% +1.08% +4.11%

Desktop Support
Job Vacancy Trend in the South East

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Desktop Support in the South East

Desktop Support
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support in the South East.

Contractor daily rate trend for Desktop Support in the South East

Desktop Support
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing Desktop Support in the South East over the 6 months to 18 October 2018.

Contractor daily rate histogram for Desktop Support in the South East

Desktop Support
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support in the South East.

Contractor hourly rate trend for Desktop Support in the South East

Desktop Support
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing Desktop Support in the South East over the 6 months to 18 October 2018.

Contractor hourly rate histogram for Desktop Support in the South East

Desktop Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the South East region over the 6 months to 18 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +54 122 £185 +23.33% 8
Hampshire -23 48 £133 -23.85% 6
Berkshire +13 45 £140 - 2
Buckinghamshire +33 42 £200 +33.33% 5
Surrey -12 42 £175 -12.50% 1
Oxfordshire +21 35 £250 -4.31% 1
Kent +3 13 £173 -13.75%
East Sussex +4 8 £120 +15.66%
West Sussex -12 5 £138 +25.00%
Middlesex - 2 £133 -
Sussex - 1 - -
Desktop Support
England

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 18 October 2018, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region featuring Desktop Support in the job title.

1 171 (69.80%) Windows
2 106 (43.27%) Active Directory
3 84 (34.29%) Microsoft
4 77 (31.43%) Windows 7
5 76 (31.02%) Windows 10
6 55 (22.45%) Microsoft Office
7 48 (19.59%) SCCM
8 39 (15.92%) Security Cleared
8 39 (15.92%) Finance
9 35 (14.29%) SC Cleared
10 34 (13.88%) Migration
10 34 (13.88%) Office 365
11 32 (13.06%) ITIL
12 30 (12.24%) VMware
13 25 (10.20%) Windows XP
14 24 (9.80%) Microsoft Certification
14 24 (9.80%) VMware Infrastructure
15 23 (9.39%) Break/Fix
16 22 (8.98%) Apple
17 20 (8.16%) Citrix
18 19 (7.76%) Time Management
19 17 (6.94%) Telecoms
19 17 (6.94%) Windows Server
20 15 (6.12%) Windows 8
20 15 (6.12%) HP
20 15 (6.12%) Video Conferencing
21 14 (5.71%) Asset Management
21 14 (5.71%) Business Intelligence
22 13 (5.31%) NHS
22 13 (5.31%) Manufacturing

Desktop Support Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (4.08%) MS Exchange
1 10 (4.08%) Skype for Business
2 5 (2.04%) SharePoint
3 4 (1.63%) Exchange Server 2007
4 3 (1.22%) Exchange Server 2010
5 2 (0.82%) Apache
5 2 (0.82%) IIS
6 1 (0.41%) Blackberry Enterprise Server
6 1 (0.41%) Exchange Server 2013
Applications
1 55 (22.45%) Microsoft Office
2 11 (4.49%) Microsoft Excel
3 7 (2.86%) Microsoft PowerPoint
4 3 (1.22%) MS Visio
5 2 (0.82%) Mozilla Thunderbird
Cloud Services
1 34 (13.88%) Office 365
2 4 (1.63%) Microsoft Azure
3 2 (0.82%) Amazon AWS
4 1 (0.41%) Cloud Computing
4 1 (0.41%) G Suite
Communications & Networking
1 12 (4.90%) Firewall
1 12 (4.90%) VoIP
2 11 (4.49%) LAN
2 11 (4.49%) Skype
2 11 (4.49%) TCP/IP
2 11 (4.49%) WAN
3 8 (3.27%) DNS
3 8 (3.27%) VLAN
4 5 (2.04%) Internet
5 4 (1.63%) Intranet
5 4 (1.63%) VPN
5 4 (1.63%) Wi-Fi
6 3 (1.22%) Cisco IOS
6 3 (1.22%) Network Security
6 3 (1.22%) SMTP
7 2 (0.82%) DHCP
7 2 (0.82%) IP Telephony
7 2 (0.82%) NAS
7 2 (0.82%) PBX
7 2 (0.82%) WLAN
Database & Business Intelligence
1 5 (2.04%) SQL Server
2 2 (0.82%) SQL Server 2005
3 1 (0.41%) Amazon RDS
Development Applications
1 1 (0.41%) MSI
1 1 (0.41%) Team Foundation Server
1 1 (0.41%) Visual Studio
General
1 39 (15.92%) Finance
2 17 (6.94%) Telecoms
3 13 (5.31%) Manufacturing
4 12 (4.90%) Electronics
5 11 (4.49%) Marketing
6 6 (2.45%) Games
7 4 (1.63%) Back Office
7 4 (1.63%) Banking
8 3 (1.22%) Front Office
9 2 (0.82%) Advertising
9 2 (0.82%) Local Government
9 2 (0.82%) Pharmaceutical
10 1 (0.41%) Publishing
Libraries, Frameworks & Software Standards
1 12 (4.90%) WPF
2 3 (1.22%) LDAP
3 1 (0.41%) .NET
3 1 (0.41%) Web Services
Miscellaneous
1 15 (6.12%) Video Conferencing
2 13 (5.31%) NHS
3 12 (4.90%) User Experience
4 11 (4.49%) iPhone
4 11 (4.49%) Self-Motivation
5 10 (4.08%) Computer Science
6 6 (2.45%) Analytical Skills
7 5 (2.04%) Blackberry
7 5 (2.04%) iPad
7 5 (2.04%) Smartphone
8 3 (1.22%) Management Information System
9 2 (0.82%) Fat Client
9 2 (0.82%) Life Science
9 2 (0.82%) Mobile App
9 2 (0.82%) Thin Client
10 1 (0.41%) CCTV
10 1 (0.41%) CMDB
10 1 (0.41%) Driving Licence
10 1 (0.41%) Fintech
10 1 (0.41%) Public Cloud
Operating Systems
1 171 (69.80%) Windows
2 77 (31.43%) Windows 7
3 76 (31.02%) Windows 10
4 25 (10.20%) Windows XP
5 17 (6.94%) Windows Server
6 15 (6.12%) Windows 8
7 10 (4.08%) Windows Server 2008
7 10 (4.08%) Windows Server 2012
8 9 (3.67%) Android
9 8 (3.27%) Mac OS X
9 8 (3.27%) Windows Server 2003
10 7 (2.86%) Apple iOS
11 3 (1.22%) Mac OS
12 2 (0.82%) CentOS
12 2 (0.82%) Linux
12 2 (0.82%) Windows Vista
13 1 (0.41%) Windows Phone
Processes & Methodologies
1 34 (13.88%) Migration
2 32 (13.06%) ITIL
3 23 (9.39%) Break/Fix
4 19 (7.76%) Time Management
5 14 (5.71%) Asset Management
5 14 (5.71%) Business Intelligence
6 12 (4.90%) Agile Software Development
6 12 (4.90%) OO
7 11 (4.49%) Digital Marketing
7 11 (4.49%) Programme Management
7 11 (4.49%) SOLID
7 11 (4.49%) Test Automation
7 11 (4.49%) UX Design
8 10 (4.08%) Change Management
8 10 (4.08%) Service Management
9 9 (3.67%) Problem-Solving
10 8 (3.27%) Change Control
10 8 (3.27%) Mathematics
10 8 (3.27%) Software Engineering
11 7 (2.86%) ITIL V3
Programming Languages
1 12 (4.90%) C#
2 11 (4.49%) C++
3 10 (4.08%) SQL
4 9 (3.67%) PowerShell
5 1 (0.41%) Bash Shell
5 1 (0.41%) C
5 1 (0.41%) VB
5 1 (0.41%) VBScript
Qualifications
1 39 (15.92%) Security Cleared
2 35 (14.29%) SC Cleared
3 24 (9.80%) Microsoft Certification
4 9 (3.67%) MCSE
5 8 (3.27%) MCDST
5 8 (3.27%) MCSA
6 5 (2.04%) DV Cleared
7 4 (1.63%) MCP
8 3 (1.22%) MCITP
9 2 (0.82%) A+ Certification
9 2 (0.82%) DBS Check
9 2 (0.82%) ITIL Foundation Certificate
9 2 (0.82%) MOS
Quality Assurance & Compliance
1 8 (3.27%) SLA
2 5 (2.04%) QA
3 1 (0.41%) GDPR
System Software
1 106 (43.27%) Active Directory
2 24 (9.80%) VMware Infrastructure
3 12 (4.90%) Virtual Desktop
4 10 (4.08%) Hyper-V
5 7 (2.86%) Microsoft App-V
5 7 (2.86%) XenDesktop
6 6 (2.45%) XenApp
7 5 (2.04%) BitLocker
8 3 (1.22%) Virtual Machines
9 2 (0.82%) Samba
9 2 (0.82%) VMware ESXi
10 1 (0.41%) VMware Server
Systems Management
1 48 (19.59%) SCCM
2 7 (2.86%) AirWatch
3 6 (2.45%) WSUS
4 3 (1.22%) Cisco CUCM
5 2 (0.82%) McAfee ePO
6 1 (0.41%) Ansible
6 1 (0.41%) Backup Exec
6 1 (0.41%) Cisco UCCX
6 1 (0.41%) Microsoft Intune
6 1 (0.41%) Opscode Chef
6 1 (0.41%) SCOM
6 1 (0.41%) Systems Management Server (SMS)
6 1 (0.41%) WMI
Vendors
1 84 (34.29%) Microsoft
2 30 (12.24%) VMware
3 22 (8.98%) Apple
4 20 (8.16%) Citrix
5 15 (6.12%) HP
6 11 (4.49%) SAP
7 9 (3.67%) Cisco
8 8 (3.27%) ServiceNow
9 7 (2.86%) McAfee
10 6 (2.45%) Ivanti
10 6 (2.45%) Wyse
11 4 (1.63%) Dell
11 4 (1.63%) Polycom
12 3 (1.22%) Adobe
12 3 (1.22%) Avaya
12 3 (1.22%) Tableau
13 2 (0.82%) Bloomberg
13 2 (0.82%) BT
13 2 (0.82%) Hitachi
13 2 (0.82%) Remedy