Period
to 18 June 2018

The median contractor rate for a Desktop Support was £165 per day in advertised job vacancies in the South East during the 6 months to 18 June 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support
England > South East
6 months to
18 Jun 2018
Same period 2017 Same period 2016
Rank 147 185 210
Rank change year-on-year +38 +25 -70
Contract jobs requiring a Desktop Support 265 192 201
As % of all contract IT jobs advertised in the South East 1.61% 1.25% 1.12%
As % of the Job Titles category 1.71% 1.32% 1.18%
Number of daily rates quoted 150 100 93
South East median daily rate £165 £150 £158
Median daily rate % change year-on-year +10.00% -4.76% -28.41%
10th Percentile £114 £120 £110
90th Percentile £307 £368 £335
England median daily rate £180 £165 £175
% change year-on-year +9.09% -5.71% -0.14%
Number of hourly rates quoted 73 55 52
South East median hourly rate £15.86 £15.78 £16.00
Median hourly rate % change year-on-year +0.54% -1.41% +8.47%
10th Percentile £11.19 £12.50 £10.50
90th Percentile £20.00 £20.70 £23.75
England median hourly rate £15.86 £15.00 £16.00
% change year-on-year +5.73% -6.25% +6.67%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
South East
Contract vacancies in the South East with a recognized job title 15,523 14,514 17,084
% of contract IT jobs with a recognized job title 94.46% 94.35% 95.05%
Number of daily rates quoted 9,118 8,351 10,333
South East median daily rate £425 £403 £400
Median daily rate % change year-on-year +5.46% +0.75% +6.67%
10th Percentile £256 £248 £230
90th Percentile £575 £550 £538
England median daily rate £450 £434 £425
% change year-on-year +3.81% +2.00% +6.25%
Number of hourly rates quoted 654 691 761
South East median hourly rate £18.18 £17.50 £20.00
Median hourly rate % change year-on-year +3.89% -12.50% +17.65%
10th Percentile £10.75 £10.50 £10.38
90th Percentile £51.00 £47.50 £51.00
England median hourly rate £18.51 £18.75 £20.00
% change year-on-year -1.31% -6.25% +14.29%

Desktop Support
Job Vacancy Trend in the South East

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Desktop Support in the South East

Desktop Support
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support in the South East.

Contractor daily rate trend for Desktop Support in the South East

Desktop Support
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing Desktop Support in the South East over the 6 months to 18 June 2018.

Contractor daily rate histogram for Desktop Support in the South East

Desktop Support
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support in the South East.

Contractor hourly rate trend for Desktop Support in the South East

Desktop Support
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing Desktop Support in the South East over the 6 months to 18 June 2018.

Contractor hourly rate histogram for Desktop Support in the South East

Desktop Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the South East region over the 6 months to 18 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +27 128 £200 +33.33% 14
Hampshire -6 61 £137 -19.63% 2
Buckinghamshire +50 59 £200 +25.00% 8
Berkshire +3 39 £133 -5.36% 5
Surrey -27 36 £150 -28.57% 4
Oxfordshire -4 30 £218 +45.00% 1
Kent +16 16 £190 +7.04% 1
West Sussex +9 14 £141 -5.88% 2
East Sussex +11 10 £120 -5.88% 1
Sussex - 1 £140 -
Desktop Support
England

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 18 June 2018, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region featuring Desktop Support in the job title.

1 208 (78.49%) Windows
2 118 (44.53%) Windows 10
3 94 (35.47%) Active Directory
4 91 (34.34%) Microsoft
5 77 (29.06%) Windows 7
6 73 (27.55%) Microsoft Office
7 61 (23.02%) Migration
8 57 (21.51%) SCCM
9 55 (20.75%) Office 365
10 49 (18.49%) Security Cleared
11 45 (16.98%) SC Cleared
12 37 (13.96%) ITIL
13 30 (11.32%) Windows XP
14 28 (10.57%) Time Management
15 27 (10.19%) Apple
16 26 (9.81%) Windows Server
17 22 (8.30%) Break/Fix
18 20 (7.55%) Windows 8
19 19 (7.17%) Citrix
19 19 (7.17%) Microsoft Certification
20 18 (6.79%) HP
21 17 (6.42%) VPN
21 17 (6.42%) Skype
22 16 (6.04%) SLA
22 16 (6.04%) VMware
23 15 (5.66%) Problem-Solving
24 14 (5.28%) Virtual Desktop
24 14 (5.28%) Video Conferencing
25 13 (4.91%) Finance
25 13 (4.91%) Apple iOS

Desktop Support Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (4.53%) Skype for Business
2 10 (3.77%) MS Exchange
3 5 (1.89%) SharePoint
4 3 (1.13%) Apache
4 3 (1.13%) IIS
5 2 (0.75%) Exchange Server 2007
5 2 (0.75%) Exchange Server 2010
5 2 (0.75%) Exchange Server 2013
6 1 (0.38%) Blackberry Enterprise Server
6 1 (0.38%) IBM Notes
6 1 (0.38%) Tomcat
Applications
1 73 (27.55%) Microsoft Office
2 11 (4.15%) Microsoft Excel
3 10 (3.77%) Microsoft PowerPoint
4 7 (2.64%) MS Visio
5 2 (0.75%) Mozilla Thunderbird
6 1 (0.38%) Microsoft Project
Business Applications
1 3 (1.13%) Remedy ITSM
Cloud Services
1 55 (20.75%) Office 365
2 4 (1.51%) Amazon AWS
2 4 (1.51%) Microsoft Azure
3 2 (0.75%) G Suite
3 2 (0.75%) OneDrive
Communications & Networking
1 17 (6.42%) Skype
1 17 (6.42%) VPN
2 10 (3.77%) DNS
2 10 (3.77%) VoIP
3 7 (2.64%) TCP/IP
4 5 (1.89%) DHCP
4 5 (1.89%) Internet
4 5 (1.89%) LAN
4 5 (1.89%) Remote Desktop
4 5 (1.89%) WAN
5 4 (1.51%) Network Security
5 4 (1.51%) Wireless
6 3 (1.13%) Firewall
6 3 (1.13%) Intranet
7 2 (0.75%) Asterisk PBX
7 2 (0.75%) Cisco IOS
7 2 (0.75%) IP Telephony
7 2 (0.75%) VLAN
7 2 (0.75%) Wi-Fi
7 2 (0.75%) WLAN
Database & Business Intelligence
1 7 (2.64%) SQL Server
2 3 (1.13%) Amazon RDS
2 3 (1.13%) SQL Server 2005
Development Applications
1 1 (0.38%) Oracle Forms
General
1 13 (4.91%) Finance
2 9 (3.40%) Telecoms
3 5 (1.89%) Retail
4 4 (1.51%) Back Office
4 4 (1.51%) Marketing
5 3 (1.13%) Electronics
5 3 (1.13%) Manufacturing
6 2 (0.75%) French Language
6 2 (0.75%) Local Government
6 2 (0.75%) Publishing
7 1 (0.38%) Advertising
7 1 (0.38%) Banking
7 1 (0.38%) Financial Institution
7 1 (0.38%) German Language
7 1 (0.38%) Legal
7 1 (0.38%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 4 (1.51%) Web Services
2 3 (1.13%) .NET
3 2 (0.75%) Software Packaging
4 1 (0.38%) ASP.NET
4 1 (0.38%) LDAP
4 1 (0.38%) OpenCL
4 1 (0.38%) Universal Windows Platform
4 1 (0.38%) WinForms
4 1 (0.38%) WPF
Miscellaneous
1 14 (5.28%) Video Conferencing
2 12 (4.53%) iPad
2 12 (4.53%) iPhone
3 11 (4.15%) Smartphone
4 8 (3.02%) Analytical Skills
4 8 (3.02%) Blackberry
5 7 (2.64%) Fat Client
5 7 (2.64%) Thin Client
6 5 (1.89%) User Experience
7 4 (1.51%) Management Information System
7 4 (1.51%) NHS
7 4 (1.51%) PDA
8 3 (1.13%) Computer Science
9 2 (0.75%) Data Centre
9 2 (0.75%) Driving Licence
9 2 (0.75%) Mobile App
9 2 (0.75%) Self-Motivation
10 1 (0.38%) CMDB
10 1 (0.38%) Enterprise Software
10 1 (0.38%) Handset
Operating Systems
1 208 (78.49%) Windows
2 118 (44.53%) Windows 10
3 77 (29.06%) Windows 7
4 30 (11.32%) Windows XP
5 26 (9.81%) Windows Server
6 20 (7.55%) Windows 8
7 13 (4.91%) Apple iOS
8 11 (4.15%) Android
9 9 (3.40%) Windows Server 2012
10 7 (2.64%) Mac OS X
10 7 (2.64%) Windows Server 2008
11 5 (1.89%) Mac OS
12 4 (1.51%) Linux
12 4 (1.51%) Windows Server 2003
13 1 (0.38%) SUSE
13 1 (0.38%) Windows NT
Processes & Methodologies
1 61 (23.02%) Migration
2 37 (13.96%) ITIL
3 28 (10.57%) Time Management
4 22 (8.30%) Break/Fix
5 15 (5.66%) Problem-Solving
6 10 (3.77%) Change Management
6 10 (3.77%) Service Delivery
6 10 (3.77%) Service Management
7 8 (3.02%) Mobile Device Management
8 6 (2.26%) Asset Management
8 6 (2.26%) Incident Management
8 6 (2.26%) Problem Management
9 5 (1.89%) Application Packaging
9 5 (1.89%) ITIL V3
10 4 (1.51%) Business Intelligence
10 4 (1.51%) Project Management
10 4 (1.51%) Ticket Management
11 3 (1.13%) Data Management
11 3 (1.13%) ITSM
11 3 (1.13%) Stakeholder Management
Programming Languages
1 6 (2.26%) PowerShell
2 4 (1.51%) SQL
3 2 (0.75%) C#
4 1 (0.38%) Python
4 1 (0.38%) VB
4 1 (0.38%) VBScript
4 1 (0.38%) XAML
Qualifications
1 49 (18.49%) Security Cleared
2 45 (16.98%) SC Cleared
3 19 (7.17%) Microsoft Certification
4 10 (3.77%) MCSE
5 9 (3.40%) DV Cleared
5 9 (3.40%) MCSA
6 4 (1.51%) DBS Check
6 4 (1.51%) ITIL Foundation Certificate
6 4 (1.51%) MCDST
7 2 (0.75%) A+ Certification
7 2 (0.75%) Degree
7 2 (0.75%) MCITP
7 2 (0.75%) MCP
7 2 (0.75%) MOS
8 1 (0.38%) BPSS Clearance
8 1 (0.38%) Numerate Degree
8 1 (0.38%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 16 (6.04%) SLA
2 4 (1.51%) QA
3 3 (1.13%) GDPR
System Software
1 94 (35.47%) Active Directory
2 14 (5.28%) Virtual Desktop
3 12 (4.53%) VMware Infrastructure
4 7 (2.64%) XenApp
4 7 (2.64%) XenDesktop
5 6 (2.26%) BitLocker
5 6 (2.26%) Hyper-V
5 6 (2.26%) Microsoft App-V
6 3 (1.13%) Virtual Machines
7 2 (0.75%) Samba
7 2 (0.75%) VMware ESXi
8 1 (0.38%) Citrix Presentation Server
8 1 (0.38%) VirtualBox
8 1 (0.38%) XenServer
Systems Management
1 57 (21.51%) SCCM
2 5 (1.89%) WSUS
3 4 (1.51%) Norton AntiVirus
4 3 (1.13%) Microsoft Intune
5 2 (0.75%) Cisco CUCM
6 1 (0.38%) Backup Exec
6 1 (0.38%) McAfee ePO
6 1 (0.38%) NetBackup
6 1 (0.38%) OpenView Configuration Management
6 1 (0.38%) SCOM
6 1 (0.38%) Systems Management Server (SMS)
Vendors
1 91 (34.34%) Microsoft
2 27 (10.19%) Apple
3 19 (7.17%) Citrix
4 18 (6.79%) HP
5 16 (6.04%) VMware
6 9 (3.40%) Cisco
7 7 (2.64%) McAfee
8 6 (2.26%) Wyse
9 5 (1.89%) Lumension
9 5 (1.89%) ServiceNow
10 4 (1.51%) Dell
10 4 (1.51%) Polycom
10 4 (1.51%) Symantec
11 3 (1.13%) BMC
11 3 (1.13%) Google
11 3 (1.13%) Ivanti
11 3 (1.13%) Oracle
11 3 (1.13%) Remedy
11 3 (1.13%) Sage
11 3 (1.13%) Xerox