Period
to 22 October 2018

The following table provides summary statistics for contract job vacancies advertised in Kent with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 22 October 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
South East > Kent
6 months to
22 Oct 2018
Same period 2017 Same period 2016
Rank 44 56 41
Rank change year-on-year +12 -15 +16
Contract jobs citing Service Management 11 7 9
As % of all contract IT jobs advertised in Kent 2.51% 1.37% 1.81%
As % of the Processes & Methodologies category 2.97% 1.71% 2.19%
Number of daily rates quoted 8 4 7
Kent median daily rate £688 £381 £355
Median daily rate % change year-on-year +80.33% +7.39% -5.33%
10th Percentile £358 £308 £283
90th Percentile £865 £642 £448
South East median daily rate £400 £400 £415
% change year-on-year - -3.61% +9.57%
Number of hourly rates quoted 0 0 0
Kent median hourly rate - - -
South East median hourly rate £16.00 £16.83 £15.00
% change year-on-year -4.93% +12.20% -3.23%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Kent with a requirement for process or methodology skills.

All Process and Methodology Skills
Kent
Contract vacancies with a requirement for process or methodology skills 370 409 411
As % of all contract IT jobs advertised in Kent 84.28% 80.20% 82.86%
Number of daily rates quoted 234 312 284
Kent median daily rate £400 £350 £375
Median daily rate % change year-on-year +14.29% -6.67% +11.11%
10th Percentile £222 £231 £193
90th Percentile £600 £611 £569
South East median daily rate £435 £425 £400
% change year-on-year +2.35% +6.25% +3.23%
Number of hourly rates quoted 27 11 7
Kent median hourly rate £38.00 £25.69 £21.00
Median hourly rate % change year-on-year +47.92% +22.33% -7.69%
10th Percentile £11.85 £13.00 £15.25
90th Percentile £43.50 £47.50 £114.40
South East median hourly rate £27.00 £22.25 £22.50
% change year-on-year +21.35% -1.11% -1.81%

Service Management
Job Vacancy Trend in Kent

Job postings citing Service Management as a percentage of all IT jobs advertised in Kent.

Job vacancy trend for Service Management in Kent

Service Management
Contractor Daily Rate Trend in Kent

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Kent.

Contractor daily rate trend for Service Management in Kent

Service Management
Contractor Daily Rate Histogram in Kent

The daily rate distribution of IT jobs citing Service Management in Kent over the 6 months to 22 October 2018.

Contractor daily rate histogram for Service Management in Kent

Service Management
Contractor Hourly Rate Trend in Kent

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Kent.

Contractor hourly rate trend for Service Management in Kent

Service Management
Contract Job Locations in Kent

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Kent region over the 6 months to 22 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sevenoaks - 2 - -
Service Management
South East

For the 6 months to 22 October 2018, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Kent region with a requirement for Service Management.

1 8 (72.73%) ITIL
2 6 (54.55%) Windows
2 6 (54.55%) Service Delivery
3 4 (36.36%) Microsoft
3 4 (36.36%) LAN
3 4 (36.36%) WAN
3 4 (36.36%) Windows 10
4 3 (27.27%) SharePoint 2013
4 3 (27.27%) SharePoint 2010
4 3 (27.27%) VMware
4 3 (27.27%) SharePoint
4 3 (27.27%) Fat Client
4 3 (27.27%) Security Cleared
4 3 (27.27%) VMware Infrastructure
4 3 (27.27%) Windows 7
4 3 (27.27%) Oracle
4 3 (27.27%) Active Directory
4 3 (27.27%) Citrix
4 3 (27.27%) Thin Client
4 3 (27.27%) Project Management
4 3 (27.27%) Customer Requirements
4 3 (27.27%) IT Strategy
4 3 (27.27%) Infrastructure Engineering
5 2 (18.18%) Self-Motivation
5 2 (18.18%) PRINCE2
5 2 (18.18%) Cisco
5 2 (18.18%) Change Management
5 2 (18.18%) Investment Management
5 2 (18.18%) Oracle RAC
5 2 (18.18%) Finance

Service Management
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (27.27%) SharePoint
1 3 (27.27%) SharePoint 2010
1 3 (27.27%) SharePoint 2013
Business Applications
1 1 (9.09%) Oracle EBS R12
Cloud Services
1 1 (9.09%) Microsoft Azure
1 1 (9.09%) Office 365
Communications & Networking
1 4 (36.36%) LAN
1 4 (36.36%) WAN
2 1 (9.09%) Wireless
Database & Business Intelligence
1 2 (18.18%) Oracle Database
General
1 2 (18.18%) Finance
Job Titles
1 3 (27.27%) Infrastructure Engineer
2 2 (18.18%) DBA
2 2 (18.18%) Head of Delivery
2 2 (18.18%) Head of Service Delivery
2 2 (18.18%) HR Manager
2 2 (18.18%) Oracle DBA
2 2 (18.18%) Project Manager
2 2 (18.18%) Workday Manager
2 2 (18.18%) Workday Project Manager
3 1 (9.09%) 2nd Line Engineer
3 1 (9.09%) Administrator
3 1 (9.09%) Chief Information Officer
3 1 (9.09%) CIO
3 1 (9.09%) Delivery Manager
3 1 (9.09%) Head of IT
3 1 (9.09%) Head of Strategy
3 1 (9.09%) Senior DBA
3 1 (9.09%) Senior Oracle DBA
3 1 (9.09%) Services Delivery Manager
3 1 (9.09%) Solutions Architect
Libraries, Frameworks & Software Standards
1 1 (9.09%) DAO
Miscellaneous
1 3 (27.27%) Fat Client
1 3 (27.27%) Thin Client
2 2 (18.18%) Self-Motivation
3 1 (9.09%) Management Information System
Operating Systems
1 6 (54.55%) Windows
2 4 (36.36%) Windows 10
3 3 (27.27%) Windows 7
4 2 (18.18%) Windows Server
Processes & Methodologies
1 8 (72.73%) ITIL
2 6 (54.55%) Service Delivery
3 3 (27.27%) Customer Requirements
3 3 (27.27%) Infrastructure Engineering
3 3 (27.27%) IT Strategy
3 3 (27.27%) Project Management
4 2 (18.18%) Change Management
4 2 (18.18%) Infrastructure Management
4 2 (18.18%) Investment Management
4 2 (18.18%) PRINCE2
4 2 (18.18%) Stakeholder Engagement
4 2 (18.18%) Stakeholder Management
5 1 (9.09%) Availability Management
5 1 (9.09%) Capacity Management
5 1 (9.09%) Configuration Management
5 1 (9.09%) Incident Management
5 1 (9.09%) Information Security
5 1 (9.09%) ITSM
5 1 (9.09%) Storage Management
5 1 (9.09%) UML
Qualifications
1 3 (27.27%) Security Cleared
2 1 (9.09%) DV Cleared
System Software
1 3 (27.27%) Active Directory
1 3 (27.27%) VMware Infrastructure
2 2 (18.18%) Oracle RAC
Systems Management
1 1 (9.09%) SCCM
Vendors
1 4 (36.36%) Microsoft
2 3 (27.27%) Citrix
2 3 (27.27%) Oracle
2 3 (27.27%) VMware
3 2 (18.18%) Cisco
3 2 (18.18%) Workday
4 1 (9.09%) EMC
4 1 (9.09%) Google
4 1 (9.09%) IBM
4 1 (9.09%) SAP