Period
to 22 July 2018

The following table provides summary statistics for contract job vacancies advertised in Kent with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 22 July 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
South East > Kent
6 months to
22 Jul 2018
Same period 2017 Same period 2016
Rank 39 56 61
Rank change year-on-year +17 +5 -2
Contract jobs citing Service Management 14 11 14
As % of all contract IT jobs advertised in Kent 3.03% 2.01% 1.82%
As % of the Processes & Methodologies category 3.81% 2.39% 2.32%
Number of daily rates quoted 12 7 10
Kent median daily rate £650 £700 £370
Median daily rate % change year-on-year -7.14% +89.19% +2.07%
10th Percentile £443 £92 £200
90th Percentile £750 £700 £544
South East median daily rate £450 £450 £400
% change year-on-year - +12.50% +6.67%
Number of hourly rates quoted 0 0 0
Kent median hourly rate - - -
South East median hourly rate £14.50 £16.74 £15.00
% change year-on-year -13.38% +11.60% +12.36%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Kent with a requirement for process or methodology skills.

All Process and Methodology Skills
Kent
Contract vacancies with a requirement for process or methodology skills 367 461 603
As % of all contract IT jobs advertised in Kent 79.44% 84.28% 78.41%
Number of daily rates quoted 236 334 440
Kent median daily rate £418 £375 £375
Median daily rate % change year-on-year +11.33% - +11.11%
10th Percentile £275 £205 £200
90th Percentile £603 £549 £576
South East median daily rate £438 £420 £400
% change year-on-year +4.17% +5.00% +5.26%
Number of hourly rates quoted 25 21 11
Kent median hourly rate £40.00 £27.38 £40.00
Median hourly rate % change year-on-year +46.09% -31.55% +38.84%
10th Percentile £11.65 £13.00 £13.00
90th Percentile £49.65 £29.92 £175.00
South East median hourly rate £25.12 £19.90 £23.75
% change year-on-year +26.23% -16.21% +10.21%

Service Management
Job Vacancy Trend in Kent

Job postings citing Service Management as a percentage of all IT jobs advertised in Kent.

Job vacancy trend for Service Management in Kent

Service Management
Contractor Daily Rate Trend in Kent

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Kent.

Contractor daily rate trend for Service Management in Kent

Service Management
Contractor Daily Rate Histogram in Kent

The daily rate distribution of IT jobs citing Service Management in Kent over the 6 months to 22 July 2018.

Contractor daily rate histogram for Service Management in Kent

Service Management
Contractor Hourly Rate Trend in Kent

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Kent.

Contractor hourly rate trend for Service Management in Kent

Service Management
Contract Job Locations in Kent

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Kent region over the 6 months to 22 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tonbridge - 2 £668 -
Dartford -4 1 £450 -
Sevenoaks - 1 - - 1
Service Management
South East

For the 6 months to 22 July 2018, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Kent region with a requirement for Service Management.

1 12 (85.71%) ITIL
2 10 (71.43%) Project Management
3 9 (64.29%) PRINCE2
3 9 (64.29%) Workday
4 6 (42.86%) Finance
5 4 (28.57%) Service Delivery
5 4 (28.57%) Windows
6 3 (21.43%) LAN
6 3 (21.43%) WAN
6 3 (21.43%) DAO
7 2 (14.29%) Stakeholder Engagement
7 2 (14.29%) Stakeholder Management
7 2 (14.29%) Microsoft
7 2 (14.29%) Windows Server
7 2 (14.29%) IT Strategy
8 1 (7.14%) Greenfield Project
8 1 (7.14%) Self-Motivation
8 1 (7.14%) Due Diligence
8 1 (7.14%) Customer Requirements
8 1 (7.14%) Active Directory
8 1 (7.14%) Citrix
8 1 (7.14%) Thin Client
8 1 (7.14%) CheckPoint
8 1 (7.14%) Tivoli Storage Manager
8 1 (7.14%) SharePoint
8 1 (7.14%) C#
8 1 (7.14%) HTML
8 1 (7.14%) .NET
8 1 (7.14%) SQL Server
8 1 (7.14%) Visual Studio

Service Management
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.14%) SharePoint
1 1 (7.14%) SharePoint 2010
1 1 (7.14%) SharePoint 2013
Communications & Networking
1 3 (21.43%) LAN
1 3 (21.43%) WAN
2 1 (7.14%) Firewall
Database & Business Intelligence
1 1 (7.14%) SQL Server
1 1 (7.14%) SQL Server 2012
Development Applications
1 1 (7.14%) Visual Studio
General
1 6 (42.86%) Finance
Job Titles
1 9 (64.29%) Project Manager
2 7 (50.00%) Payroll Manager
3 6 (42.86%) HR Manager
4 2 (14.29%) Head of Delivery
4 2 (14.29%) Head of Service Delivery
4 2 (14.29%) Workday Manager
4 2 (14.29%) Workday Project Manager
5 1 (7.14%) Architect
5 1 (7.14%) Delivery Manager
5 1 (7.14%) Developer
5 1 (7.14%) Firewall Architect
5 1 (7.14%) Implementation Manager
5 1 (7.14%) Implementation Project Manager
5 1 (7.14%) Infrastructure Engineer
5 1 (7.14%) Mobile Developer
5 1 (7.14%) Service Architect
5 1 (7.14%) Service Manager
5 1 (7.14%) Services Delivery Manager
5 1 (7.14%) Xamarin Developer
Libraries, Frameworks & Software Standards
1 3 (21.43%) DAO
2 1 (7.14%) .NET
2 1 (7.14%) Ajax
2 1 (7.14%) ASP.NET
2 1 (7.14%) CSS
2 1 (7.14%) CSS3
2 1 (7.14%) HTML
2 1 (7.14%) HTML5
2 1 (7.14%) Web Services
Miscellaneous
1 1 (7.14%) Fat Client
1 1 (7.14%) Greenfield Project
1 1 (7.14%) Self-Motivation
1 1 (7.14%) Thin Client
Operating Systems
1 4 (28.57%) Windows
2 2 (14.29%) Windows Server
3 1 (7.14%) Android
3 1 (7.14%) Apple iOS
3 1 (7.14%) Windows 10
3 1 (7.14%) Windows 7
Processes & Methodologies
1 12 (85.71%) ITIL
2 10 (71.43%) Project Management
3 9 (64.29%) PRINCE2
4 4 (28.57%) Service Delivery
5 2 (14.29%) IT Strategy
5 2 (14.29%) Stakeholder Engagement
5 2 (14.29%) Stakeholder Management
6 1 (7.14%) Customer Requirements
6 1 (7.14%) Due Diligence
6 1 (7.14%) Infrastructure Management
6 1 (7.14%) iOS Development
6 1 (7.14%) ITIL V3
6 1 (7.14%) ITSM
6 1 (7.14%) Mobile Development
6 1 (7.14%) MVC
6 1 (7.14%) Operations Management
6 1 (7.14%) Presales
6 1 (7.14%) Test Scripting
6 1 (7.14%) Test Strategy
Programming Languages
1 1 (7.14%) C#
Qualifications
1 1 (7.14%) Security Cleared
Quality Assurance & Compliance
1 1 (7.14%) ISO/IEC 20000
System Software
1 1 (7.14%) Active Directory
1 1 (7.14%) VMware Infrastructure
Systems Management
1 1 (7.14%) Tivoli Storage Manager
Vendors
1 9 (64.29%) Workday
2 2 (14.29%) Microsoft
3 1 (7.14%) Capita
3 1 (7.14%) CheckPoint
3 1 (7.14%) Cisco
3 1 (7.14%) Citrix
3 1 (7.14%) DevExpress
3 1 (7.14%) F5
3 1 (7.14%) VMware
3 1 (7.14%) Xamarin