1st Line Service Desk Analyst Contracts in Manchester

First Line Service Desk Analyst
North West > Manchester

The median First Line Service Desk Analyst daily rate in Manchester is £175, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 77 95 114
Rank change year-on-year +18 +19 +26
Contract jobs requiring a 1st Line Service Desk Analyst 2 1 4
As % of all contract jobs advertised in Manchester 0.22% 0.066% 0.21%
As % of the Job Titles category 0.23% 0.069% 0.22%
Number of daily rates quoted 1 0 4
10th Percentile - - £106
25th Percentile £163 - £106
Median daily rate (50th Percentile) £175 - £124
Median % change year-on-year - - +1.43%
75th Percentile £188 - £145
90th Percentile - - -
North West median daily rate £175 - £124
% change year-on-year - - -0.60%
Number of hourly rates quoted 0 1 0
Median hourly rate - £15.66 -
North West median hourly rate - £11.07 -

All Contract IT Job Vacancies
Manchester

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Manchester with a recognized job title 867 1,456 1,829
% of contract IT jobs with a recognized job title 93.63% 95.98% 96.62%
Number of daily rates quoted 613 1,007 1,360
10th Percentile £282 £313 £313
25th Percentile £393 £400 £410
Median daily rate (50th Percentile) £450 £500 £500
Median % change year-on-year -10.00% - +5.26%
75th Percentile £550 £586 £588
90th Percentile £674 £694 £663
North West median daily rate £475 £493 £500
% change year-on-year -3.65% -1.40% +5.26%
Number of hourly rates quoted 46 84 55
10th Percentile - £12.07 £14.10
25th Percentile £13.00 £13.31 £20.00
Median hourly rate £24.50 £25.10 £35.00
Median % change year-on-year -2.37% -28.30% +100.00%
75th Percentile £60.00 £62.50 £48.13
90th Percentile £74.38 £73.75 £68.40
North West median hourly rate £29.23 £26.53 £30.54
% change year-on-year +10.20% -13.15% +50.37%

1st Line Service Desk Analyst
Job Vacancy Trend in Manchester

Job postings that featured 1st Line Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for 1st Line Service Desk Analyst in Manchester

1st Line Service Desk Analyst
Contractor Daily Rate Trend in Manchester

3-month moving average daily rate quoted in jobs citing 1st Line Service Desk Analyst in Manchester.

Daily rate trend for 1st Line Service Desk Analyst in Manchester

1st Line Service Desk Analyst
Contractor Hourly Rate Trend in Manchester

3-month moving average hourly rates quoted in jobs citing 1st Line Service Desk Analyst in Manchester.

Hourly rate trend for 1st Line Service Desk Analyst in Manchester

1st Line Service Desk Analyst
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Service Desk Analyst within the Manchester region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Bolton - 1 £175 -
1st Line Service Desk Analyst
North West

1st Line Service Desk Analyst Skill Set
Top 18 Co-occurring Skills and Capabilities in Manchester

For the 6 months to 1 May 2025, 1st Line Service Desk Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Manchester region featuring 1st Line Service Desk Analyst in the job title.

1 2 (100.00%) Windows
1 2 (100.00%) Active Directory
1 2 (100.00%) Problem-Solving
1 2 (100.00%) Social Skills
1 2 (100.00%) Customer Service
2 1 (50.00%) Onboarding
2 1 (50.00%) Self-Motivation
2 1 (50.00%) Incident Management
2 1 (50.00%) Microsoft 365
2 1 (50.00%) Software Deployment
2 1 (50.00%) User Experience
2 1 (50.00%) Remote Desktop
2 1 (50.00%) Service Management
2 1 (50.00%) Oracle EBS
2 1 (50.00%) Microsoft Exchange
2 1 (50.00%) Microsoft
2 1 (50.00%) Oracle
2 1 (50.00%) ITIL

1st Line Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (50.00%) Microsoft Exchange
Business Applications
1 1 (50.00%) Oracle EBS
Cloud Services
1 1 (50.00%) Microsoft 365
Communications & Networking
1 1 (50.00%) Remote Desktop
General
1 2 (100.00%) Social Skills
Miscellaneous
1 1 (50.00%) Onboarding
1 1 (50.00%) Self-Motivation
Operating Systems
1 2 (100.00%) Windows
Processes & Methodologies
1 2 (100.00%) Customer Service
1 2 (100.00%) Problem-Solving
2 1 (50.00%) Incident Management
2 1 (50.00%) ITIL
2 1 (50.00%) Service Management
2 1 (50.00%) Software Deployment
2 1 (50.00%) User Experience
System Software
1 2 (100.00%) Active Directory
Vendors
1 1 (50.00%) Microsoft
1 1 (50.00%) Oracle