Period
to 20 November 2017

The following table provides summary statistics for contract job vacancies advertised in Manchester with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
North West > Manchester
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 101 138 92
Rank change year-on-year +37 -46 +9
Contract jobs citing Incident Management 39 25 56
As % of all contract IT jobs advertised in Manchester 1.33% 0.71% 1.47%
As % of the Processes & Methodologies category 1.63% 0.85% 1.83%
Number of daily rates quoted 23 18 27
Manchester median daily rate £438 £350 £300
Median daily rate % change year-on-year +25.00% +16.67% +84.62%
10th Percentile £119 £156 £114
90th Percentile £500 £475 £438
North West median daily rate £335 £325 £350
% change year-on-year +3.08% -7.14% +79.49%
Number of hourly rates quoted 6 1 1
Manchester median hourly rate £11.93 £13.50 £21.00
Median hourly rate % change year-on-year -11.63% -35.71% +58.49%
10th Percentile £10.97 £12.75 £20.50
90th Percentile £13.54 £14.25 £21.50
North West median hourly rate £12.33 £14.25 £17.42
% change year-on-year -13.47% -18.17% +16.10%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Manchester with a requirement for process or methodology skills.

All Process and Methodology Skills
Manchester
Contract vacancies with a requirement for process or methodology skills 2387 2940 3052
As % of all contract IT jobs advertised in Manchester 81.27% 83.95% 80.10%
Number of daily rates quoted 1521 1873 1811
Manchester median daily rate £400 £400 £375
Median daily rate % change year-on-year - +6.67% +8.70%
10th Percentile £263 £263 £238
90th Percentile £575 £538 £530
North West median daily rate £400 £400 £400
Number of hourly rates quoted 80 56 78
Manchester median hourly rate £17.50 £15.25 £19.50
Median hourly rate % change year-on-year +14.75% -21.79% +30.00%
10th Percentile £11.75 £11.54 £11.00
90th Percentile £45.30 £40.00 £42.15
North West median hourly rate £27.00 £22.42 £30.52
% change year-on-year +20.41% -26.53% +69.56%

Incident Management
Job Vacancy Trend in Manchester

Job postings citing Incident Management as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for Incident Management in Manchester

Incident Management
Contractor Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in Manchester.

Contractor daily rate trend for Incident Management in Manchester

Incident Management
Contractor Daily Rate Histogram in Manchester

The daily rate distribution of IT jobs citing Incident Management in Manchester over the 6 months to 20 November 2017.

Contractor daily rate histogram for Incident Management in Manchester

Incident Management
Contractor Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in Manchester.

Contractor hourly rate trend for Incident Management in Manchester

Incident Management
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the Manchester region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salford - 11 £200 - 1
Bolton - 1 £325 -
Incident Management
North West

For the 6 months to 20 November 2017, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Manchester region with a requirement for Incident Management.

1 25 (64.10%) ITIL
2 17 (43.59%) Microsoft
3 14 (35.90%) Windows
3 14 (35.90%) Service Management
4 12 (30.77%) Microsoft Office
5 9 (23.08%) SharePoint
6 8 (20.51%) Office 365
7 7 (17.95%) Security Cleared
7 7 (17.95%) Active Directory
8 6 (15.38%) Blackberry
8 6 (15.38%) Service Delivery
8 6 (15.38%) Change Management
8 6 (15.38%) Remote Desktop
8 6 (15.38%) SCCM
8 6 (15.38%) Windows 7
8 6 (15.38%) Continuous Improvement
8 6 (15.38%) SC Cleared
9 5 (12.82%) Problem Management
9 5 (12.82%) Agile Software Development
9 5 (12.82%) ITSM
9 5 (12.82%) Finance
9 5 (12.82%) Configuration Management
9 5 (12.82%) Project Management
9 5 (12.82%) SQL
10 4 (10.26%) PRINCE2
10 4 (10.26%) SLA
10 4 (10.26%) CMS
10 4 (10.26%) Knowledge Management
10 4 (10.26%) Workflow
10 4 (10.26%) JIRA

Incident Management
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (23.08%) SharePoint
2 4 (10.26%) CMS
3 3 (7.69%) Blackberry Enterprise Server
4 1 (2.56%) Apache
4 1 (2.56%) Tomcat
Applications
1 12 (30.77%) Microsoft Office
Business Applications
1 1 (2.56%) SAP GRC
Cloud Services
1 8 (20.51%) Office 365
2 1 (2.56%) GitHub
Communications & Networking
1 6 (15.38%) Remote Desktop
2 2 (5.13%) DHCP
2 2 (5.13%) DNS
2 2 (5.13%) IP Telephony
2 2 (5.13%) Skype
2 2 (5.13%) VPN
2 2 (5.13%) WAN
2 2 (5.13%) Wi-Fi
3 1 (2.56%) FTP
3 1 (2.56%) Internet
3 1 (2.56%) Intranet
Database & Business Intelligence
1 1 (2.56%) BusinessObjects
1 1 (2.56%) SAP HANA
Development Applications
1 4 (10.26%) JIRA
2 1 (2.56%) eCATT
2 1 (2.56%) LSMW
General
1 5 (12.82%) Finance
2 3 (7.69%) Banking
Job Titles
1 8 (20.51%) Analyst
2 7 (17.95%) Desktop Support
3 5 (12.82%) 2nd Line Support
3 5 (12.82%) Developer
4 4 (10.26%) Consultant
4 4 (10.26%) ServiceNow Developer
5 3 (7.69%) 1st Line Support
5 3 (7.69%) 2nd Line Desktop Support
5 3 (7.69%) Administrator
5 3 (7.69%) ITIL Consultant
5 3 (7.69%) ITIL Service Consultant
5 3 (7.69%) Operations Analyst
5 3 (7.69%) SC Cleared Desktop Support
5 3 (7.69%) Security Analyst
5 3 (7.69%) Security Operations Analyst
5 3 (7.69%) Service Analyst
5 3 (7.69%) Service Desk Analyst
5 3 (7.69%) Service Desk Specialist
5 3 (7.69%) Service Manager
6 2 (5.13%) Support Specialist
Libraries, Frameworks & Software Standards
1 1 (2.56%) .NET
1 1 (2.56%) ASP.NET
1 1 (2.56%) CSS
1 1 (2.56%) HTML
1 1 (2.56%) JMS
Miscellaneous
1 6 (15.38%) Blackberry
2 4 (10.26%) Analytical Skills
3 3 (7.69%) Management Information System
4 2 (5.13%) iPhone
4 2 (5.13%) Mobile App
5 1 (2.56%) Driving Licence
5 1 (2.56%) Enterprise Software
5 1 (2.56%) NHS
Operating Systems
1 14 (35.90%) Windows
2 6 (15.38%) Windows 7
3 3 (7.69%) Windows 10
4 2 (5.13%) Windows Server
4 2 (5.13%) Windows Server 2012
5 1 (2.56%) Linux
Processes & Methodologies
1 25 (64.10%) ITIL
2 14 (35.90%) Service Management
3 6 (15.38%) Change Management
3 6 (15.38%) Continuous Improvement
3 6 (15.38%) Service Delivery
4 5 (12.82%) Agile Software Development
4 5 (12.82%) Configuration Management
4 5 (12.82%) ITSM
4 5 (12.82%) Problem Management
4 5 (12.82%) Project Management
5 4 (10.26%) Capacity Management
5 4 (10.26%) Knowledge Management
5 4 (10.26%) PRINCE2
5 4 (10.26%) Service Design
5 4 (10.26%) Workflow
6 3 (7.69%) Security Monitoring
6 3 (7.69%) Security Operations
6 3 (7.69%) SIEM
6 3 (7.69%) Threat Intelligence
6 3 (7.69%) Vulnerability Management
Programming Languages
1 5 (12.82%) SQL
2 1 (2.56%) Bash Shell
2 1 (2.56%) C#
2 1 (2.56%) JavaScript
2 1 (2.56%) Perl
2 1 (2.56%) TypeScript
Qualifications
1 7 (17.95%) Security Cleared
2 6 (15.38%) SC Cleared
3 3 (7.69%) CISSP
4 1 (2.56%) Degree
4 1 (2.56%) ITIL Certification
Quality Assurance & Compliance
1 4 (10.26%) SLA
2 1 (2.56%) ISO/IEC 20000
System Software
1 7 (17.95%) Active Directory
2 3 (7.69%) Microsoft App-V
3 1 (2.56%) Squid
Systems Management
1 6 (15.38%) SCCM
2 2 (5.13%) Systems Management Server (SMS)
Vendors
1 17 (43.59%) Microsoft
2 4 (10.26%) ServiceNow
3 3 (7.69%) AppDynamics
3 3 (7.69%) Citrix
3 3 (7.69%) IronPort
3 3 (7.69%) Splunk
4 2 (5.13%) Adobe
5 1 (2.56%) Concur
5 1 (2.56%) HP
5 1 (2.56%) SAP