2nd Line Support Contracts in Manchester

Second Line Support
North West > Manchester

The median Second Line Support daily rate in Manchester is £220 according to job vacancies posted during the 6 months to 24 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 92 98 111
Rank change year-on-year +6 +13 -26
Contract jobs requiring a 2nd Line Support 7 17 32
As % of all contract jobs advertised in Manchester 0.46% 0.89% 1.25%
As % of the Job Titles category 0.48% 0.92% 1.28%
Number of daily rates quoted 5 8 27
10th Percentile £179 £132 £123
25th Percentile £185 £157 £138
Median daily rate (50th Percentile) £220 £190 £170
Median % change year-on-year +15.79% +11.76% +29.52%
75th Percentile £230 £231 £228
90th Percentile - £307 £239
North West median daily rate £189 £200 £175
% change year-on-year -5.63% +14.29% +26.13%
Number of hourly rates quoted 2 4 4
10th Percentile - £15.98 -
25th Percentile - £18.56 £15.25
Median hourly rate £17.72 £20.00 £17.75
Median % change year-on-year -11.40% +12.68% -
75th Percentile - £21.50 £21.25
90th Percentile - £24.20 £23.50
North West median hourly rate £17.72 £20.00 £17.75
% change year-on-year -11.40% +12.68% -

All Contract IT Job Vacancies
Manchester

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Manchester with a recognized job title 1,464 1,841 2,502
% of contract IT jobs with a recognized job title 95.69% 96.69% 97.43%
Number of daily rates quoted 1,022 1,374 1,979
10th Percentile £313 £313 £213
25th Percentile £400 £410 £375
Median daily rate (50th Percentile) £495 £500 £475
Median % change year-on-year -1.00% +5.26% +11.76%
75th Percentile £584 £588 £575
90th Percentile £688 £661 £650
North West median daily rate £495 £500 £463
% change year-on-year -1.00% +8.11% +9.11%
Number of hourly rates quoted 83 59 61
10th Percentile £12.05 £14.20 £11.36
25th Percentile £13.31 £20.00 £11.75
Median hourly rate £24.19 £35.00 £17.50
Median % change year-on-year -30.89% +100.00% +9.38%
75th Percentile £60.63 £48.13 £23.53
90th Percentile £73.75 £70.00 £33.75
North West median hourly rate £26.39 £30.54 £20.25
% change year-on-year -13.59% +50.85% +12.47%

2nd Line Support
Job Vacancy Trend in Manchester

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for 2nd Line Support in Manchester

2nd Line Support
Contractor Daily Rate Trend in Manchester

3-month moving average daily rate quoted in jobs citing 2nd Line Support in Manchester.

Daily rate trend for 2nd Line Support in Manchester

2nd Line Support
Contractor Hourly Rate Trend in Manchester

3-month moving average hourly rates quoted in jobs citing 2nd Line Support in Manchester.

Hourly rate trend for 2nd Line Support in Manchester

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Manchester

For the 6 months to 24 April 2024, 2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Manchester region featuring 2nd Line Support in the job title.

1 7 (100.00%) Microsoft
2 6 (85.71%) Microsoft Office
3 5 (71.43%) Microsoft 365
3 5 (71.43%) Windows
3 5 (71.43%) Windows 10
3 5 (71.43%) Problem-Solving
3 5 (71.43%) Social Skills
4 4 (57.14%) Active Directory
4 4 (57.14%) VPN
4 4 (57.14%) Microsoft Intune
4 4 (57.14%) Azure
5 3 (42.86%) Driving Licence
5 3 (42.86%) Mac OS
5 3 (42.86%) Hyper-V
5 3 (42.86%) Windows Server
5 3 (42.86%) Failover Clustering
5 3 (42.86%) Windows Server 2012
5 3 (42.86%) Mobile Device Management
5 3 (42.86%) Jamf Pro
5 3 (42.86%) Apple
5 3 (42.86%) LAN
5 3 (42.86%) VoIP
5 3 (42.86%) WAN
5 3 (42.86%) Quality Management
5 3 (42.86%) Firewall
5 3 (42.86%) Wi-Fi
5 3 (42.86%) VMware
5 3 (42.86%) Clustering
5 3 (42.86%) VLAN
5 3 (42.86%) Degree

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (28.57%) Microsoft Exchange
2 1 (14.29%) SharePoint
Applications
1 6 (85.71%) Microsoft Office
Cloud Services
1 5 (71.43%) Microsoft 365
2 4 (57.14%) Azure
3 1 (14.29%) Entra ID
3 1 (14.29%) OneDrive
Communications & Networking
1 4 (57.14%) VPN
2 3 (42.86%) Firewall
2 3 (42.86%) LAN
2 3 (42.86%) VLAN
2 3 (42.86%) VoIP
2 3 (42.86%) WAN
2 3 (42.86%) Wi-Fi
General
1 5 (71.43%) Social Skills
2 3 (42.86%) Documentation Skills
3 1 (14.29%) Analytical Skills
3 1 (14.29%) Social Housing
Miscellaneous
1 3 (42.86%) Clustering
1 3 (42.86%) Driving Licence
2 1 (14.29%) Public Cloud
Operating Systems
1 5 (71.43%) Windows
1 5 (71.43%) Windows 10
2 3 (42.86%) Mac OS
2 3 (42.86%) Windows Server
2 3 (42.86%) Windows Server 2012
2 3 (42.86%) Windows Server 2019
Processes & Methodologies
1 5 (71.43%) Problem-Solving
2 3 (42.86%) Decision-Making
2 3 (42.86%) Mobile Device Management
2 3 (42.86%) Quality Management
3 2 (28.57%) Break/Fix
4 1 (14.29%) Customer Requirements
4 1 (14.29%) Customer Service
4 1 (14.29%) Project Delivery
4 1 (14.29%) Technical Leadership
Programming Languages
1 3 (42.86%) PowerShell
Qualifications
1 3 (42.86%) Degree
System Software
1 4 (57.14%) Active Directory
2 3 (42.86%) Hyper-V
2 3 (42.86%) VMware Infrastructure
Systems Management
1 4 (57.14%) Microsoft Intune
2 3 (42.86%) Autotask
2 3 (42.86%) Failover Clustering
2 3 (42.86%) Jamf Pro
2 3 (42.86%) SCCM
Vendors
1 7 (100.00%) Microsoft
2 3 (42.86%) Apple
2 3 (42.86%) Datto
2 3 (42.86%) VMware