Period
to 18 November 2017

The median contractor rate for a 2nd Line Support was £125 per day in advertised job vacancies in Manchester during the 6 months to 18 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support
North West > Manchester
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 113 130 101
Rank change year-on-year +17 -29 0
Contract jobs requiring a 2nd Line Support 23 26 53
As % of all contract IT jobs advertised in Manchester 0.78% 0.73% 1.40%
As % of the Job Titles category 0.83% 0.77% 1.48%
Number of daily rates quoted 6 8 18
Manchester median daily rate £125 £138 £210
Median daily rate % change year-on-year -9.09% -34.52% +82.61%
10th Percentile £107 £94 £102
90th Percentile £174 £194 £323
North West median daily rate £145 £165 £200
% change year-on-year -12.12% -17.50% +33.33%
Number of hourly rates quoted 9 10 21
Manchester median hourly rate £16.50 £14.50 £13.00
Median hourly rate % change year-on-year +13.79% +11.54% -13.33%
10th Percentile £13.00 £11.18 £11.00
90th Percentile £20.90 £25.98 £18.75
North West median hourly rate £14.25 £14.50 £15.13
% change year-on-year -1.72% -4.16% +4.34%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Manchester
Contract vacancies in Manchester with a recognized job title 2776 3367 3572
% of contract IT jobs with a recognized job title 94.55% 94.34% 94.57%
Number of daily rates quoted 1750 2147 2066
Manchester median daily rate £400 £400 £375
Median daily rate % change year-on-year - +6.67% +11.11%
10th Percentile £232 £238 £228
90th Percentile £575 £538 £525
North West median daily rate £400 £400 £400
Number of hourly rates quoted 120 83 140
Manchester median hourly rate £17.00 £14.50 £15.50
Median hourly rate % change year-on-year +17.24% -6.45% +3.33%
10th Percentile £11.34 £10.25 £10.50
90th Percentile £41.10 £39.50 £40.00
North West median hourly rate £18.75 £16.11 £20.50
% change year-on-year +16.41% -21.43% +28.13%

2nd Line Support
Job Vacancy Trend in Manchester

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for 2nd Line Support in Manchester

2nd Line Support
Contractor Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support in Manchester.

Contractor daily rate trend for 2nd Line Support in Manchester

2nd Line Support
Contractor Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support in Manchester.

Contractor hourly rate trend for 2nd Line Support in Manchester

2nd Line Support
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the Manchester region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport - 5 £195 -
Rochdale - 1 - -
Salford - 1 - -
2nd Line Support
North West

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 18 November 2017, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Manchester region featuring 2nd Line Support in the job title.

1 19 (82.61%) Windows
2 15 (65.22%) Active Directory
3 13 (56.52%) Windows Server
4 12 (52.17%) Microsoft
5 10 (43.48%) Windows 7
6 9 (39.13%) Office 365
6 9 (39.13%) DNS
6 9 (39.13%) DHCP
7 8 (34.78%) Windows 8
8 7 (30.43%) Security Cleared
8 7 (30.43%) SCCM
8 7 (30.43%) Windows 10
9 6 (26.09%) SC Cleared
9 6 (26.09%) Incident Management
9 6 (26.09%) Windows XP
9 6 (26.09%) Microsoft Office
9 6 (26.09%) Blackberry
10 5 (21.74%) Citrix
10 5 (21.74%) Remote Desktop
11 4 (17.39%) Apple
11 4 (17.39%) VLAN
11 4 (17.39%) VMware
12 3 (13.04%) Android
12 3 (13.04%) Windows Server 2012
12 3 (13.04%) iPad
12 3 (13.04%) Blackberry Enterprise Server
12 3 (13.04%) ITIL
13 2 (8.70%) Analytical Skills
13 2 (8.70%) SQL
13 2 (8.70%) MCSA

2nd Line Support Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (13.04%) Blackberry Enterprise Server
2 2 (8.70%) MS Exchange
2 2 (8.70%) SharePoint
3 1 (4.35%) Exchange Server 2010
Applications
1 6 (26.09%) Microsoft Office
Cloud Services
1 9 (39.13%) Office 365
Communications & Networking
1 9 (39.13%) DHCP
1 9 (39.13%) DNS
2 5 (21.74%) Remote Desktop
3 4 (17.39%) VLAN
4 2 (8.70%) TCP/IP
4 2 (8.70%) VPN
4 2 (8.70%) Wi-Fi
5 1 (4.35%) IP Telephony
5 1 (4.35%) Skype
5 1 (4.35%) WAN
Database & Business Intelligence
1 1 (4.35%) SQL Server
General
1 1 (4.35%) Finance
1 1 (4.35%) Telecoms
Miscellaneous
1 6 (26.09%) Blackberry
2 3 (13.04%) iPad
3 2 (8.70%) Analytical Skills
3 2 (8.70%) iPhone
4 1 (4.35%) Data Centre
4 1 (4.35%) Management Information System
4 1 (4.35%) Replication
Operating Systems
1 19 (82.61%) Windows
2 13 (56.52%) Windows Server
3 10 (43.48%) Windows 7
4 8 (34.78%) Windows 8
5 7 (30.43%) Windows 10
6 6 (26.09%) Windows XP
7 3 (13.04%) Android
7 3 (13.04%) Windows Server 2012
8 2 (8.70%) Apple iOS
8 2 (8.70%) Mac OS
8 2 (8.70%) Windows Server 2003
8 2 (8.70%) Windows Server 2008
Processes & Methodologies
1 6 (26.09%) Incident Management
2 3 (13.04%) ITIL
3 2 (8.70%) Agile Software Development
3 2 (8.70%) E-Commerce
4 1 (4.35%) Change Control
4 1 (4.35%) Disaster Recovery
4 1 (4.35%) Document Management
4 1 (4.35%) Identity Management
4 1 (4.35%) Information Management
4 1 (4.35%) Knowledge Management
4 1 (4.35%) Migration
4 1 (4.35%) Project Management
4 1 (4.35%) Service Management
4 1 (4.35%) Software Distribution
Programming Languages
1 2 (8.70%) SQL
Qualifications
1 7 (30.43%) Security Cleared
2 6 (26.09%) SC Cleared
3 2 (8.70%) MCITP
3 2 (8.70%) MCSA
3 2 (8.70%) Microsoft Certification
Quality Assurance & Compliance
1 1 (4.35%) PMO
1 1 (4.35%) SLA
System Software
1 15 (65.22%) Active Directory
2 2 (8.70%) Hyper-V
2 2 (8.70%) Microsoft App-V
2 2 (8.70%) VMware ESXi
2 2 (8.70%) VMware Infrastructure
3 1 (4.35%) XenApp
3 1 (4.35%) XenDesktop
Systems Management
1 7 (30.43%) SCCM
2 1 (4.35%) Systems Management Server (SMS)
Vendors
1 12 (52.17%) Microsoft
2 5 (21.74%) Citrix
3 4 (17.39%) Apple
3 4 (17.39%) VMware
4 2 (8.70%) Cisco
5 1 (4.35%) Adobe
5 1 (4.35%) Altiris
5 1 (4.35%) AppSense
5 1 (4.35%) Hummingbird
5 1 (4.35%) Interwoven