ITSM Contracts in Manchester

IT Service Management (ITSM)
North West > Manchester

The table below provides summary statistics for contract job vacancies advertised in Manchester requiring ITSM skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ITSM over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 55 52 88
Rank change year-on-year -3 +36 +24
Contract jobs citing ITSM 24 44 30
As % of all contract jobs advertised in Manchester 2.59% 2.90% 1.58%
As % of the Processes & Methodologies category 2.89% 3.33% 1.73%
Number of daily rates quoted 12 25 25
10th Percentile £213 £378 £378
25th Percentile £360 £408 £400
Median daily rate (50th Percentile) £526 £433 £525
Median % change year-on-year +21.31% -17.49% +40.00%
75th Percentile £719 £553 £588
90th Percentile £786 £597 £600
North West median daily rate £472 £488 £450
% change year-on-year -3.18% +8.33% +17.19%
Number of hourly rates quoted 1 0 0
Median hourly rate £29.00 - -
North West median hourly rate £29.00 - £18.82
% change year-on-year - - -62.36%

All Process and Methodology Skills
Manchester

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Manchester.

Contract vacancies with a requirement for process or methodology skills 830 1,321 1,738
As % of all contract IT jobs advertised in Manchester 89.63% 87.08% 91.81%
Number of daily rates quoted 577 898 1,273
10th Percentile £300 £319 £315
25th Percentile £400 £407 £413
Median daily rate (50th Percentile) £468 £500 £500
Median % change year-on-year -6.40% - +1.73%
75th Percentile £575 £595 £594
90th Percentile £675 £694 £663
North West median daily rate £475 £500 £500
% change year-on-year -5.00% - +5.26%
Number of hourly rates quoted 33 73 61
10th Percentile £15.18 £12.42 £14.65
25th Percentile £19.25 £13.50 £20.00
Median hourly rate £32.50 £24.19 £37.30
Median % change year-on-year +34.35% -35.15% +140.65%
75th Percentile £63.75 £57.50 £47.50
90th Percentile £77.00 £72.50 £70.00
North West median hourly rate £31.88 £21.00 £35.00
% change year-on-year +51.81% -40.00% +70.82%

ITSM
Job Vacancy Trend in Manchester

Job postings citing ITSM as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for ITSM in Manchester

ITSM
Contractor Daily Rate Trend in Manchester

3-month moving average daily rate quoted in jobs citing ITSM in Manchester.

Daily rate trend for ITSM in Manchester

ITSM
Daily Rate Histogram in Manchester

Daily rate distribution for jobs citing ITSM in Manchester over the 6 months to 1 May 2025.

Daily rate histogram for ITSM in Manchester

ITSM
Contractor Hourly Rate Trend in Manchester

3-month moving average hourly rates quoted in jobs citing ITSM in Manchester.

Hourly rate trend for ITSM in Manchester

ITSM
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Manchester region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Bolton - 5 £150 - 3
Salford - 2 £550 - 3
Stockport - 1 £501 - 4
ITSM
North West

ITSM
Co-occurring Skills and Capabilities in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (16.67%) Microsoft Exchange
1 4 (16.67%) SharePoint
Applications
1 3 (12.50%) Microsoft Office
2 2 (8.33%) Microsoft Excel
Business Applications
1 3 (12.50%) Remedy ITSM
Cloud Services
1 6 (25.00%) Azure
1 6 (25.00%) Microsoft 365
2 5 (20.83%) GCP
3 4 (16.67%) Entra ID
4 2 (8.33%) AWS
5 1 (4.17%) Amazon ECS
5 1 (4.17%) SaaS
5 1 (4.17%) Salesforce Service Cloud
Communications & Networking
1 8 (33.33%) DHCP
1 8 (33.33%) DNS
2 4 (16.67%) TCP/IP
2 4 (16.67%) VPN
3 2 (8.33%) Remote Desktop
4 1 (4.17%) Intranet
Database & Business Intelligence
1 1 (4.17%) MongoDB
1 1 (4.17%) NoSQL
1 1 (4.17%) PostgreSQL
1 1 (4.17%) Relational Database
1 1 (4.17%) Yellowfin
Development Applications
1 2 (8.33%) GitLab
1 2 (8.33%) Jenkins
1 2 (8.33%) JIRA
2 1 (4.17%) Git
2 1 (4.17%) Maven
General
1 12 (50.00%) Social Skills
2 8 (33.33%) Analytical Skills
3 4 (16.67%) French Language
3 4 (16.67%) Public Sector
4 3 (12.50%) Military
5 1 (4.17%) Finance
5 1 (4.17%) Games
5 1 (4.17%) Influencing Skills
5 1 (4.17%) Organisational Skills
Job Titles
1 4 (16.67%) IT Engineer
1 4 (16.67%) IT Support
1 4 (16.67%) IT Support Engineer
1 4 (16.67%) Project Engineer
1 4 (16.67%) Support Engineer
2 3 (12.50%) Lead
2 3 (12.50%) Microsoft 365 Engineer
2 3 (12.50%) Service Manager
3 2 (8.33%) Analyst
3 2 (8.33%) Architect
3 2 (8.33%) Senior
3 2 (8.33%) Transition Manager
4 1 (4.17%) IT Analyst
4 1 (4.17%) ITSM Project Manager
4 1 (4.17%) Migration Manager
4 1 (4.17%) Report Specialist
4 1 (4.17%) Service Delivery Specialist
4 1 (4.17%) Service Management Architect
4 1 (4.17%) ServiceNow Manager
4 1 (4.17%) ServiceNow Project Manager
Libraries, Frameworks & Software Standards
1 1 (4.17%) Elastic Stack
1 1 (4.17%) LDAP
1 1 (4.17%) Node.js
Miscellaneous
1 5 (20.83%) Management Information System
2 4 (16.67%) Enterprise Software
3 2 (8.33%) Data Centre
4 1 (4.17%) Analytical Mindset
4 1 (4.17%) Blog
4 1 (4.17%) Cloud Native
4 1 (4.17%) CMDB
4 1 (4.17%) Data Protection Act
4 1 (4.17%) Mainframe
4 1 (4.17%) Mobile App
4 1 (4.17%) Onboarding
4 1 (4.17%) Replication
Operating Systems
1 11 (45.83%) Windows
2 3 (12.50%) VMS
2 3 (12.50%) Windows Server
3 2 (8.33%) Linux
4 1 (4.17%) HPUX
4 1 (4.17%) Red Hat Enterprise Linux
4 1 (4.17%) Solaris
Processes & Methodologies
1 16 (66.67%) Service Management
2 11 (45.83%) ITIL
3 8 (33.33%) Service Delivery
4 7 (29.17%) Problem-Solving
4 7 (29.17%) Project Management
5 6 (25.00%) Change Management
5 6 (25.00%) Customer Service
5 6 (25.00%) DevOps
5 6 (25.00%) Stakeholder Management
6 5 (20.83%) Computer Science
7 4 (16.67%) Cybersecurity
8 3 (12.50%) Collaborative Working
8 3 (12.50%) Problem Management
9 2 (8.33%) CI/CD
9 2 (8.33%) Continuous Improvement
9 2 (8.33%) Customer Experience
9 2 (8.33%) Infrastructure Engineering
9 2 (8.33%) Microservices
9 2 (8.33%) Operational Stability
9 2 (8.33%) Supplier Management
Programming Languages
1 1 (4.17%) Bash
1 1 (4.17%) Java
1 1 (4.17%) PowerShell
1 1 (4.17%) Python
Qualifications
1 5 (20.83%) Degree
2 4 (16.67%) A+ Certification
2 4 (16.67%) Microsoft Certification
3 2 (8.33%) ITIL Certification
3 2 (8.33%) SC Cleared
3 2 (8.33%) Security Cleared
4 1 (4.17%) Master's Degree
4 1 (4.17%) PMI Certification
4 1 (4.17%) PMP
Quality Assurance & Compliance
1 3 (12.50%) SLA
2 1 (4.17%) Accessibility
2 1 (4.17%) COBIT
2 1 (4.17%) ISO 22301
2 1 (4.17%) ISO 31000
2 1 (4.17%) ISO/IEC 27001
2 1 (4.17%) QA
2 1 (4.17%) Software Quality Assurance
System Software
1 6 (25.00%) Active Directory
2 1 (4.17%) Docker
2 1 (4.17%) VMware Infrastructure
Systems Management
1 4 (16.67%) WSUS
2 3 (12.50%) Microsoft Intune
3 2 (8.33%) Ansible
3 2 (8.33%) Kubernetes
3 2 (8.33%) Terraform
4 1 (4.17%) Active Directory Federation Services
4 1 (4.17%) Grafana
4 1 (4.17%) Graylog
4 1 (4.17%) Packer
4 1 (4.17%) Prometheus
4 1 (4.17%) Puppet
4 1 (4.17%) SCSM
Vendors
1 8 (33.33%) Microsoft
2 6 (25.00%) ServiceNow
3 4 (16.67%) Google
4 3 (12.50%) Remedy
4 3 (12.50%) VMware
5 2 (8.33%) BMC
6 1 (4.17%) IBM
6 1 (4.17%) Oracle
6 1 (4.17%) Salesforce
6 1 (4.17%) SolarWinds
6 1 (4.17%) Sun
6 1 (4.17%) Unisys