Period
to 20 November 2017

The following table provides summary statistics for contract job vacancies advertised in Manchester with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
North West > Manchester
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 96 141 128
Rank change year-on-year +45 -13 -16
Contract jobs citing ITSM 44 22 20
As % of all contract IT jobs advertised in Manchester 1.50% 0.63% 0.52%
As % of the Processes & Methodologies category 1.84% 0.75% 0.66%
Number of daily rates quoted 30 15 12
Manchester median daily rate £438 £325 £338
Median daily rate % change year-on-year +34.62% -3.70% -10.00%
10th Percentile £157 £295 £130
90th Percentile £609 £346 £571
North West median daily rate £350 £336 £400
% change year-on-year +4.16% -15.94% -23.99%
Number of hourly rates quoted 1 0 0
Manchester median hourly rate £12.00 - -
North West median hourly rate £13.00 - £30.15

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Manchester with a requirement for process or methodology skills.

All Process and Methodology Skills
Manchester
Contract vacancies with a requirement for process or methodology skills 2387 2940 3052
As % of all contract IT jobs advertised in Manchester 81.27% 83.95% 80.10%
Number of daily rates quoted 1521 1873 1811
Manchester median daily rate £400 £400 £375
Median daily rate % change year-on-year - +6.67% +8.70%
10th Percentile £263 £263 £238
90th Percentile £575 £538 £530
North West median daily rate £400 £400 £400
Number of hourly rates quoted 80 56 78
Manchester median hourly rate £17.50 £15.25 £19.50
Median hourly rate % change year-on-year +14.75% -21.79% +30.00%
10th Percentile £11.75 £11.54 £11.00
90th Percentile £45.30 £40.00 £42.15
North West median hourly rate £27.00 £22.42 £30.52
% change year-on-year +20.41% -26.53% +69.56%

ITSM
Job Vacancy Trend in Manchester

Job postings citing ITSM as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for ITSM in Manchester

ITSM
Contractor Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Manchester.

Contractor daily rate trend for ITSM in Manchester

ITSM
Contractor Daily Rate Histogram in Manchester

The daily rate distribution of IT jobs citing ITSM in Manchester over the 6 months to 20 November 2017.

Contractor daily rate histogram for ITSM in Manchester

ITSM
Contractor Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Manchester.

Contractor hourly rate trend for ITSM in Manchester

ITSM
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Manchester region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oldham +2 5 £625 -
Salford - 5 £570 - 1
Bolton - 1 £325 -
ITSM
North West

For the 6 months to 20 November 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Manchester region with a requirement for ITSM.

1 38 (86.36%) ITIL
2 17 (38.64%) PRINCE2
2 17 (38.64%) Finance
3 15 (34.09%) Service Management
4 14 (31.82%) Change Management
5 13 (29.55%) ServiceNow
6 12 (27.27%) Back Office
7 10 (22.73%) Project Management
7 10 (22.73%) Unit4 Business World
7 10 (22.73%) ERP
7 10 (22.73%) ITIL V3
7 10 (22.73%) Programme Management
8 9 (20.45%) PRINCE2 Practitioner
9 8 (18.18%) Workflow
9 8 (18.18%) Local Government
10 7 (15.91%) CMDB
10 7 (15.91%) JavaScript
10 7 (15.91%) Configuration Management
11 6 (13.64%) SOAP
11 6 (13.64%) Web Services
11 6 (13.64%) DNS
11 6 (13.64%) Data Integration
11 6 (13.64%) Stakeholder Management
11 6 (13.64%) REST
11 6 (13.64%) Snow
11 6 (13.64%) Service Design
12 5 (11.36%) Workflow Development
12 5 (11.36%) Zachman Framework
12 5 (11.36%) TOGAF
12 5 (11.36%) Incident Management

ITSM
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (6.82%) CMS
1 3 (6.82%) SharePoint
2 1 (2.27%) MS Exchange
Applications
1 4 (9.09%) Microsoft Office
Business Applications
1 10 (22.73%) Unit4 Business World
2 2 (4.55%) Remedy ITSM
3 1 (2.27%) Maximo
Communications & Networking
1 6 (13.64%) DNS
2 5 (11.36%) SNMP
3 3 (6.82%) TCP/IP
4 1 (2.27%) Cisco IOS
4 1 (2.27%) DHCP
4 1 (2.27%) Firewall
4 1 (2.27%) IP Telephony
4 1 (2.27%) ISDN
4 1 (2.27%) LAN
4 1 (2.27%) MPLS
4 1 (2.27%) PBX
4 1 (2.27%) SSL
4 1 (2.27%) VLAN
4 1 (2.27%) VoIP
4 1 (2.27%) VPN
4 1 (2.27%) WAN
Database & Business Intelligence
1 1 (2.27%) Relational Database
1 1 (2.27%) SQL Server
Development Applications
1 3 (6.82%) JIRA
General
1 17 (38.64%) Finance
2 12 (27.27%) Back Office
3 8 (18.18%) Local Government
4 3 (6.82%) Telecoms
5 1 (2.27%) Electronics
5 1 (2.27%) Manufacturing
5 1 (2.27%) Marketing
Job Titles
1 11 (25.00%) Developer
2 10 (22.73%) Programme Manager
3 8 (18.18%) ServiceNow Developer
4 7 (15.91%) ITIL Manager
4 7 (15.91%) Support Manager
5 6 (13.64%) Architect
5 6 (13.64%) Consultant
5 6 (13.64%) Service Architect
6 5 (11.36%) Implementation Consultant
6 5 (11.36%) Transformation Manager
6 5 (11.36%) Transformation Programme Manager
7 4 (9.09%) Administrator
7 4 (9.09%) Service Manager
7 4 (9.09%) ServiceNow Consultant
8 3 (6.82%) Analyst
8 3 (6.82%) Author
8 3 (6.82%) ITIL Service Manager
8 3 (6.82%) Technical Author
9 2 (4.55%) Graduate Developer
9 2 (4.55%) Junior Developer
Libraries, Frameworks & Software Standards
1 6 (13.64%) REST
1 6 (13.64%) SOAP
1 6 (13.64%) Web Services
2 3 (6.82%) CSS
2 3 (6.82%) HTML
3 1 (2.27%) .NET
3 1 (2.27%) AngularJS
3 1 (2.27%) Twitter Bootstrap
3 1 (2.27%) XML
Miscellaneous
1 7 (15.91%) CMDB
2 3 (6.82%) Data Centre
3 2 (4.55%) Analytical Skills
3 2 (4.55%) Greenfield Project
4 1 (2.27%) Computer Science
4 1 (2.27%) Management Information System
4 1 (2.27%) NHS
4 1 (2.27%) Smartphone
Operating Systems
1 5 (11.36%) Unix
2 4 (9.09%) Windows
3 2 (4.55%) Mac OS
3 2 (4.55%) Windows XP
4 1 (2.27%) Windows 10
4 1 (2.27%) Windows 7
Processes & Methodologies
1 38 (86.36%) ITIL
2 17 (38.64%) PRINCE2
3 15 (34.09%) Service Management
4 14 (31.82%) Change Management
5 10 (22.73%) ERP
5 10 (22.73%) ITIL V3
5 10 (22.73%) Programme Management
5 10 (22.73%) Project Management
6 8 (18.18%) Workflow
7 7 (15.91%) Configuration Management
8 6 (13.64%) Data Integration
8 6 (13.64%) Service Design
8 6 (13.64%) Stakeholder Management
9 5 (11.36%) Data Modelling
9 5 (11.36%) Incident Management
9 5 (11.36%) ITIL V2
9 5 (11.36%) Operations Management
9 5 (11.36%) TOGAF
9 5 (11.36%) Workflow Development
9 5 (11.36%) Zachman Framework
Programming Languages
1 7 (15.91%) JavaScript
2 5 (11.36%) PowerShell
2 5 (11.36%) Shell Script
3 4 (9.09%) SQL
4 1 (2.27%) PHP
Qualifications
1 9 (20.45%) PRINCE2 Practitioner
2 3 (6.82%) CCNA
2 3 (6.82%) Cisco Certification
2 3 (6.82%) Degree
2 3 (6.82%) ITIL Certification
3 2 (4.55%) A+ Certification
3 2 (4.55%) ITIL Foundation Certificate
3 2 (4.55%) Security Cleared
4 1 (2.27%) CCNP
4 1 (2.27%) Computer Science Degree
4 1 (2.27%) ISEB
4 1 (2.27%) ISTQB Foundation Certification
4 1 (2.27%) SC Cleared
Quality Assurance & Compliance
1 5 (11.36%) COBIT
2 3 (6.82%) SLA
3 2 (4.55%) PMO
4 1 (2.27%) ISO/IEC 20000
System Software
1 3 (6.82%) Active Directory
Systems Management
1 3 (6.82%) Nagios
Vendors
1 13 (29.55%) ServiceNow
2 6 (13.64%) Snow
3 3 (6.82%) AppDynamics
3 3 (6.82%) Cisco
3 3 (6.82%) LANDesk
3 3 (6.82%) Splunk
4 2 (4.55%) Remedy
5 1 (2.27%) Microsoft
5 1 (2.27%) SAP