Period
to 17 February 2019

The following table provides summary statistics for contract job vacancies advertised in Manchester with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 17 February 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
North West > Manchester
6 months to
17 Feb 2019
Same period 2018 Same period 2017
Rank 128 105 131
Rank change year-on-year -23 +26 +3
Contract jobs citing ITSM 24 41 26
As % of all contract IT jobs advertised in Manchester 0.83% 1.52% 0.85%
As % of the Processes & Methodologies category 0.98% 1.81% 0.99%
Number of daily rates quoted 15 28 23
Manchester median daily rate £375 £425 £325
Median daily rate % change year-on-year -11.76% +30.77% -
10th Percentile £205 £101 £92
90th Percentile £488 £616 £535
North West median daily rate £363 £375 £330
% change year-on-year -3.33% +13.64% +1.54%
Number of hourly rates quoted 2 0 1
Manchester median hourly rate £20.00 - £22.90
North West median hourly rate £17.50 £45.00 £22.90
% change year-on-year -61.11% +96.51% -24.05%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Manchester with a requirement for process or methodology skills.

All Process and Methodology Skills
Manchester
Contract vacancies with a requirement for process or methodology skills 2,440 2,271 2,618
As % of all contract IT jobs advertised in Manchester 84.34% 84.08% 85.78%
Number of daily rates quoted 1,586 1,466 1,655
Manchester median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +6.67%
10th Percentile £275 £253 £263
90th Percentile £588 £585 £558
North West median daily rate £425 £410 £400
% change year-on-year +3.66% +2.50% -
Number of hourly rates quoted 95 91 43
Manchester median hourly rate £17.50 £19.52 £18.00
Median hourly rate % change year-on-year -10.35% +8.44% -17.24%
10th Percentile £12.63 £12.89 £11.45
90th Percentile £33.00 £45.50 £40.00
North West median hourly rate £24.50 £24.56 £25.00
% change year-on-year -0.24% -1.76% -17.08%

ITSM
Job Vacancy Trend in Manchester

Job postings citing ITSM as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for ITSM in Manchester

ITSM
Contractor Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Manchester.

Contractor daily rate trend for ITSM in Manchester

ITSM
Contractor Daily Rate Histogram in Manchester

The daily rate distribution of IT jobs citing ITSM in Manchester over the 6 months to 17 February 2019.

Contractor daily rate histogram for ITSM in Manchester

ITSM
Contractor Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Manchester.

Contractor hourly rate trend for ITSM in Manchester

ITSM
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Manchester region over the 6 months to 17 February 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bolton - 2 £313 -
Salford -7 1 - - 1
ITSM
North West

For the 6 months to 17 February 2019, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Manchester region with a requirement for ITSM.

1 13 (54.17%) ITIL
2 11 (45.83%) Windows
3 9 (37.50%) Service Management
3 9 (37.50%) Asset Management
4 6 (25.00%) Active Directory
4 6 (25.00%) Analytical Skills
5 5 (20.83%) ServiceNow
5 5 (20.83%) Microsoft Office
5 5 (20.83%) Microsoft
5 5 (20.83%) SCCM
5 5 (20.83%) Hyper-V
5 5 (20.83%) Process Improvement
5 5 (20.83%) Office 365
6 4 (16.67%) CMDB
6 4 (16.67%) Citrix
6 4 (16.67%) SQL
6 4 (16.67%) Migration
6 4 (16.67%) Windows 10
6 4 (16.67%) Problem-Solving
7 3 (12.50%) Software Licensing
7 3 (12.50%) Analytical Thinking
7 3 (12.50%) Decision-Making
7 3 (12.50%) Patch Management
7 3 (12.50%) Target Operating Model
7 3 (12.50%) DevOps
7 3 (12.50%) ThinApp
7 3 (12.50%) Windows Server
7 3 (12.50%) ITIL V3
7 3 (12.50%) VMware
7 3 (12.50%) Microsoft App-V

ITSM
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.33%) MS Exchange
2 1 (4.17%) Apache
2 1 (4.17%) Exchange Server 2007
2 1 (4.17%) Exchange Server 2010
2 1 (4.17%) Exchange Server 2013
2 1 (4.17%) OpenStack
2 1 (4.17%) Skype for Business
2 1 (4.17%) Tomcat
Applications
1 5 (20.83%) Microsoft Office
2 2 (8.33%) Microsoft Excel
Cloud Services
1 5 (20.83%) Office 365
2 1 (4.17%) IaaS
2 1 (4.17%) Microsoft Azure
2 1 (4.17%) Mimecast
2 1 (4.17%) PaaS
2 1 (4.17%) SaaS
Communications & Networking
1 2 (8.33%) Remote Desktop
2 1 (4.17%) Firewall
2 1 (4.17%) Internet
2 1 (4.17%) LAN
2 1 (4.17%) Skype
2 1 (4.17%) WAN
Database & Business Intelligence
1 1 (4.17%) SQL Server
1 1 (4.17%) SQL Server 2012
1 1 (4.17%) SQL Server 2014
Development Applications
1 3 (12.50%) AdminStudio
1 3 (12.50%) MSI
General
1 2 (8.33%) Law
2 1 (4.17%) Banking
2 1 (4.17%) Finance
Job Titles
1 10 (41.67%) Analyst
2 4 (16.67%) Service Manager
3 3 (12.50%) Business Analyst
3 3 (12.50%) Integration Manager
3 3 (12.50%) Service Integration Manager
4 2 (8.33%) Desktop Analyst
4 2 (8.33%) Developer
4 2 (8.33%) Infrastructure Analyst
4 2 (8.33%) SAP Analyst
4 2 (8.33%) Support Analyst
5 1 (4.17%) 1st Line Support
5 1 (4.17%) 2nd Line Support
5 1 (4.17%) 3rd Line Support
5 1 (4.17%) Applications Support
5 1 (4.17%) Consultant
5 1 (4.17%) Desktop Support
5 1 (4.17%) Field Engineer
5 1 (4.17%) Help Desk Analyst
5 1 (4.17%) Service Analyst
5 1 (4.17%) Support Engineer
Libraries, Frameworks & Software Standards
1 2 (8.33%) .NET
1 2 (8.33%) ASP.NET
1 2 (8.33%) XML
2 1 (4.17%) JSP
2 1 (4.17%) SAP Fiori
2 1 (4.17%) SAP TM
2 1 (4.17%) SOAP
Miscellaneous
1 6 (25.00%) Analytical Skills
2 4 (16.67%) CMDB
3 3 (12.50%) Life Science
4 1 (4.17%) Client/Server
4 1 (4.17%) Management Information System
4 1 (4.17%) RIA
4 1 (4.17%) Smartphone
4 1 (4.17%) User Experience
Operating Systems
1 11 (45.83%) Windows
2 4 (16.67%) Windows 10
3 3 (12.50%) Windows Server
4 2 (8.33%) Windows 7
5 1 (4.17%) Linux
5 1 (4.17%) Red Hat Enterprise Linux
5 1 (4.17%) Unix
5 1 (4.17%) Windows 8
5 1 (4.17%) Windows Server 2012
Processes & Methodologies
1 13 (54.17%) ITIL
2 9 (37.50%) Asset Management
2 9 (37.50%) Service Management
3 5 (20.83%) Process Improvement
4 4 (16.67%) Migration
4 4 (16.67%) Problem-Solving
5 3 (12.50%) Agile Software Development
5 3 (12.50%) Analytical Thinking
5 3 (12.50%) Application Packaging
5 3 (12.50%) Business Analysis
5 3 (12.50%) Decision-Making
5 3 (12.50%) DevOps
5 3 (12.50%) ITIL V3
5 3 (12.50%) Knowledge Management
5 3 (12.50%) Patch Management
5 3 (12.50%) Release Management
5 3 (12.50%) Software Licensing
5 3 (12.50%) Target Operating Model
5 3 (12.50%) User Acceptance Testing
6 2 (8.33%) Problem Management
Programming Languages
1 4 (16.67%) SQL
2 3 (12.50%) PowerShell
3 2 (8.33%) ABAP
3 2 (8.33%) C#
3 2 (8.33%) Java
Qualifications
1 3 (12.50%) Security Cleared
2 2 (8.33%) Degree
2 2 (8.33%) MCSE
2 2 (8.33%) Microsoft Certification
2 2 (8.33%) SC Cleared
3 1 (4.17%) MCP
3 1 (4.17%) MCSA
Quality Assurance & Compliance
1 2 (8.33%) QA
2 1 (4.17%) GDPR
System Software
1 6 (25.00%) Active Directory
2 5 (20.83%) Hyper-V
3 3 (12.50%) Microsoft App-V
3 3 (12.50%) XenApp
4 1 (4.17%) BitLocker
4 1 (4.17%) Virtual Machines
Systems Management
1 5 (20.83%) SCCM
2 3 (12.50%) ThinApp
3 2 (8.33%) Opscode Chef
3 2 (8.33%) Puppet
Vendors
1 5 (20.83%) Microsoft
1 5 (20.83%) ServiceNow
2 4 (16.67%) Citrix
3 3 (12.50%) VMware
4 2 (8.33%) HP
4 2 (8.33%) Oracle
4 2 (8.33%) SAP
4 2 (8.33%) Sony
4 2 (8.33%) Splunk
5 1 (4.17%) Adobe
5 1 (4.17%) Dell
5 1 (4.17%) Informatica
5 1 (4.17%) Red Hat