The following table provides summary statistics for contract job vacancies advertised in Manchester with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 3 months to 26 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
North West / Manchester
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 66 81 83
Rank change year-on-year +15 +2  
Contract jobs citing ITSM 24 22 8
As % of all contract IT jobs advertised in Manchester 1.72% 1.25% 0.53%
As % of the Processes & Methodologies category 2.15% 1.51% 0.69%
Number of daily rates quoted 12 6 4
Median daily rate £353 £325 £444
Median daily rate % change year-on-year +8.46% -26.76%  
90% offered a daily rate of more than £177 £269 £299
10% offered a daily rate of more than £495 £463 £510
UK excluding London median daily rate £400 £365 £387
% change year-on-year +9.58% -5.68%  
Number of hourly rates quoted 1 0 0
Median hourly rate £12.00 - -
UK excluding London median hourly rate £17.50 £17.38 £12.50
% change year-on-year +0.71% +39.00%  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Manchester with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Manchester
Contract job vacancies with a requirement for process and methodology skills 1114 1459 1159
As % of all contract IT job vacancies advertised in Manchester 79.80% 82.57% 76.91%
Number of daily rates quoted 636 878 693
Median daily rate £400 £400 £363
Median daily rate % change year-on-year -0.06% +10.34%  
90% offered a daily rate of more than £275 £275 £275
10% offered a daily rate of more than £550 £525 £525
UK excluding London median daily rate £415 £400 £380
% change year-on-year +3.75% +5.26%  
Number of hourly rates quoted 30 20 34
Median hourly rate £29.00 £16.00 £17.16
Median hourly rate % change year-on-year +81.25% -6.77%  
90% offered a hourly rate of more than £12.33 £11.00 £12.00
10% offered a hourly rate of more than £47.50 £41.80 £40.00
UK excluding London median hourly rate £34.00 £28.50 £30.00
% change year-on-year +19.29% -5.00%  

ITSM
Job Vacancy Trend in Manchester

The job posting trend of jobs advertised in Manchester citing ITSM as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in Manchester

ITSM
Contractor Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Manchester.

Contractor daily rate trend for ITSM in Manchester

ITSM
Contractor Daily Rate Histogram in Manchester

The daily rate distribution of IT jobs citing ITSM in Manchester over the 3 months to 26 June 2017.

Contractor daily rate histogram for ITSM in Manchester

ITSM
Contractor Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Manchester.

Contractor hourly rate trend for ITSM in Manchester

For the 6 months to 26 June 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Manchester region with a requirement for ITSM.

1 29 (70.73%) ITIL
2 22 (53.66%) ServiceNow
3 16 (39.02%) Service Management
4 12 (29.27%) SLA
5 11 (26.83%) Configuration Management
6 10 (24.39%) Finance
6 10 (24.39%) Agile Software Development
7 9 (21.95%) PRINCE2
7 9 (21.95%) Analytical Skills
8 7 (17.07%) DNS
8 7 (17.07%) Change Management
8 7 (17.07%) PRINCE2 Practitioner
9 6 (14.63%) CMDB
9 6 (14.63%) Project Management
9 6 (14.63%) Windows
9 6 (14.63%) Line Management
10 5 (12.20%) People Management
10 5 (12.20%) TCP/IP
10 5 (12.20%) Cisco
10 5 (12.20%) CCNA
10 5 (12.20%) Cisco Certification
10 5 (12.20%) Release Management
10 5 (12.20%) Life Science
10 5 (12.20%) Workflow
10 5 (12.20%) Manufacturing
10 5 (12.20%) Service Delivery
11 4 (9.76%) Telecoms
11 4 (9.76%) Stakeholder Management
11 4 (9.76%) Cisco IPCC
11 4 (9.76%) Cisco IOS

ITSM
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.44%) CMS
1 1 (2.44%) IBM Domino
1 1 (2.44%) IBM Notes
1 1 (2.44%) MS Exchange
1 1 (2.44%) SharePoint
Applications
1 2 (4.88%) Microsoft Office
Business Applications
1 1 (2.44%) Maximo
1 1 (2.44%) Remedy ITSM
Cloud Services
1 2 (4.88%) SaaS
2 1 (2.44%) Cloud Computing
2 1 (2.44%) IaaS
2 1 (2.44%) Office 365
2 1 (2.44%) PaaS
Communications & Networking
1 7 (17.07%) DNS
2 5 (12.20%) TCP/IP
3 4 (9.76%) Cisco IOS
3 4 (9.76%) DHCP
3 4 (9.76%) LAN
3 4 (9.76%) SSL
3 4 (9.76%) VLAN
3 4 (9.76%) VPN
3 4 (9.76%) WAN
4 3 (7.32%) LDAP
4 3 (7.32%) MPLS
5 2 (4.88%) Firewall
5 2 (4.88%) PBX
5 2 (4.88%) VoIP
6 1 (2.44%) IP Telephony
6 1 (2.44%) ISDN
Database & Business Intelligence
1 1 (2.44%) Relational Database
1 1 (2.44%) SQL Server
Development Applications
1 1 (2.44%) JIRA
General
1 10 (24.39%) Finance
2 5 (12.20%) Manufacturing
3 4 (9.76%) Telecoms
4 2 (4.88%) Legal
5 1 (2.44%) Back Office
Job Titles
1 7 (17.07%) Project Manager
2 5 (12.20%) Analyst
3 4 (9.76%) Architect
3 4 (9.76%) Configuration Manager
3 4 (9.76%) Developer
3 4 (9.76%) ITSM Project Manager
3 4 (9.76%) Telecoms Engineer
4 3 (7.32%) Lead Architect
4 3 (7.32%) ServiceNow Developer
5 2 (4.88%) Cisco Engineer
5 2 (4.88%) Cisco Network Engineer
5 2 (4.88%) Consultant
5 2 (4.88%) Contracts Manager
5 2 (4.88%) Infrastructure Manager
5 2 (4.88%) Senior Infrastructure Manager
5 2 (4.88%) Senior Infrastructure Project Manager
5 2 (4.88%) Senior Project Manager
5 2 (4.88%) Senior Service Manager
5 2 (4.88%) Service Manager
5 2 (4.88%) Technical Advisor
Libraries, Frameworks & Software Standards
1 4 (9.76%) HTML
1 4 (9.76%) Twitter Bootstrap
1 4 (9.76%) Web Services
1 4 (9.76%) XML
2 1 (2.44%) .NET
2 1 (2.44%) AngularJS
2 1 (2.44%) CSS
2 1 (2.44%) REST
2 1 (2.44%) SOAP
Miscellaneous
1 9 (21.95%) Analytical Skills
2 6 (14.63%) CMDB
3 5 (12.20%) Life Science
4 3 (7.32%) Data Centre
5 2 (4.88%) Greenfield Project
5 2 (4.88%) NHS
5 2 (4.88%) Smartphone
6 1 (2.44%) Computer Science
6 1 (2.44%) Management Information System
6 1 (2.44%) Virtual Team
Operating Systems
1 6 (14.63%) Windows
2 3 (7.32%) Linux
3 1 (2.44%) Mac OS
3 1 (2.44%) Windows 10
3 1 (2.44%) Windows 7
3 1 (2.44%) Windows XP
Processes & Methodologies
1 29 (70.73%) ITIL
2 16 (39.02%) Service Management
3 11 (26.83%) Configuration Management
4 10 (24.39%) Agile Software Development
5 9 (21.95%) PRINCE2
6 7 (17.07%) Change Management
7 6 (14.63%) Line Management
7 6 (14.63%) Project Management
8 5 (12.20%) People Management
8 5 (12.20%) Release Management
8 5 (12.20%) Service Delivery
8 5 (12.20%) Workflow
9 4 (9.76%) BPR
9 4 (9.76%) Demand Management
9 4 (9.76%) Disaster Recovery
9 4 (9.76%) Mentoring
9 4 (9.76%) Stakeholder Management
10 3 (7.32%) ITIL V3
10 3 (7.32%) SDLC
10 3 (7.32%) Service Design
Programming Languages
1 4 (9.76%) JavaScript
2 2 (4.88%) C
2 2 (4.88%) SQL
Qualifications
1 7 (17.07%) PRINCE2 Practitioner
2 5 (12.20%) CCNA
2 5 (12.20%) Cisco Certification
3 4 (9.76%) ISEB
3 4 (9.76%) ISTQB Foundation Certification
3 4 (9.76%) SC Cleared
3 4 (9.76%) Security Cleared
4 3 (7.32%) CCNP
5 1 (2.44%) A+ Certification
5 1 (2.44%) Computer Science Degree
5 1 (2.44%) Degree
5 1 (2.44%) ITIL Certification
5 1 (2.44%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 12 (29.27%) SLA
2 3 (7.32%) ISO/IEC 20000
3 1 (2.44%) PMO
System Software
1 3 (7.32%) Active Directory
Systems Management
1 4 (9.76%) Cisco IPCC
Vendors
1 22 (53.66%) ServiceNow
2 5 (12.20%) Cisco
3 3 (7.32%) Twitter
4 2 (4.88%) Citrix
4 2 (4.88%) Wyse
5 1 (2.44%) Altiris
5 1 (2.44%) AppDynamics
5 1 (2.44%) LANDesk
5 1 (2.44%) Lotus
5 1 (2.44%) Microsoft
5 1 (2.44%) Remedy
5 1 (2.44%) Splunk
Manchester, Lancashire
ARC IT Recruitment Ltd
Posted: 3 days ago