Period
to 18 January 2018

The following table provides summary statistics for contract job vacancies advertised in Manchester with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 18 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
North West > Manchester
6 months to
18 Jan 2018
Same period 2017 Same period 2016
Rank 100 127 137
Rank change year-on-year +27 +10 -28
Contract jobs citing ITSM 41 24 22
As % of all contract IT jobs advertised in Manchester 1.45% 0.75% 0.57%
As % of the Processes & Methodologies category 1.76% 0.89% 0.69%
Number of daily rates quoted 29 21 13
Manchester median daily rate £425 £325 £315
Median daily rate % change year-on-year +30.77% +3.17% +5.00%
10th Percentile £101 £295 £155
90th Percentile £613 £538 £565
North West median daily rate £375 £333 £388
% change year-on-year +12.78% -14.19% -27.57%
Number of hourly rates quoted 0 0 0
Manchester median hourly rate - - -
North West median hourly rate £35.00 - £30.15

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Manchester with a requirement for process or methodology skills.

All Process and Methodology Skills
Manchester
Contract vacancies with a requirement for process or methodology skills 2,327 2,708 3,171
As % of all contract IT jobs advertised in Manchester 82.49% 84.86% 82.09%
Number of daily rates quoted 1,520 1,711 1,849
Manchester median daily rate £400 £400 £375
Median daily rate % change year-on-year - +6.67% +7.14%
10th Percentile £263 £263 £235
90th Percentile £585 £550 £530
North West median daily rate £405 £400 £400
% change year-on-year +1.25% - +8.11%
Number of hourly rates quoted 84 41 84
Manchester median hourly rate £18.03 £17.50 £19.00
Median hourly rate % change year-on-year +3.03% -7.89% +31.03%
10th Percentile £12.75 £12.08 £12.28
90th Percentile £41.48 £40.00 £42.00
North West median hourly rate £21.70 £24.43 £32.50
% change year-on-year -11.17% -24.83% +75.41%

ITSM
Job Vacancy Trend in Manchester

Job postings citing ITSM as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for ITSM in Manchester

ITSM
Contractor Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Manchester.

Contractor daily rate trend for ITSM in Manchester

ITSM
Contractor Daily Rate Histogram in Manchester

The daily rate distribution of IT jobs citing ITSM in Manchester over the 6 months to 18 January 2018.

Contractor daily rate histogram for ITSM in Manchester

ITSM
Contractor Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Manchester.

Contractor hourly rate trend for ITSM in Manchester

ITSM
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Manchester region over the 6 months to 18 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oldham - 5 £625 -
Salford +6 4 £570 +8.57% 1
Bolton -3 1 £325 -19.75%
ITSM
North West

For the 6 months to 18 January 2018, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Manchester region with a requirement for ITSM.

1 36 (87.80%) ITIL
2 16 (39.02%) PRINCE2
3 15 (36.59%) Finance
4 14 (34.15%) Change Management
5 13 (31.71%) ITIL V3
6 11 (26.83%) PRINCE2 Practitioner
7 10 (24.39%) Service Management
7 10 (24.39%) Back Office
7 10 (24.39%) Programme Management
7 10 (24.39%) ERP
7 10 (24.39%) Unit4 Business World
7 10 (24.39%) ServiceNow
8 9 (21.95%) Snow
8 9 (21.95%) Data Integration
8 9 (21.95%) JavaScript
9 8 (19.51%) Stakeholder Management
9 8 (19.51%) Workflow
9 8 (19.51%) SOAP
9 8 (19.51%) Web Services
9 8 (19.51%) Shell Script
9 8 (19.51%) Data Modelling
9 8 (19.51%) SNMP
9 8 (19.51%) Unix
9 8 (19.51%) Project Management
9 8 (19.51%) CMDB
9 8 (19.51%) PowerShell
9 8 (19.51%) Local Government
9 8 (19.51%) Operations Management
9 8 (19.51%) REST
9 8 (19.51%) Workflow Development

ITSM
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 10 (24.39%) Unit4 Business World
Cloud Services
1 2 (4.88%) PaaS
1 2 (4.88%) SaaS
Communications & Networking
1 8 (19.51%) SNMP
2 4 (9.76%) DNS
General
1 15 (36.59%) Finance
2 10 (24.39%) Back Office
3 8 (19.51%) Local Government
4 2 (4.88%) Telecoms
5 1 (2.44%) Electronics
5 1 (2.44%) Manufacturing
5 1 (2.44%) Marketing
Job Titles
1 11 (26.83%) Developer
2 10 (24.39%) Programme Manager
3 9 (21.95%) Consultant
4 8 (19.51%) Implementation Consultant
5 7 (17.07%) ITIL Manager
5 7 (17.07%) ServiceNow Consultant
5 7 (17.07%) Support Manager
6 6 (14.63%) Architect
6 6 (14.63%) Service Architect
6 6 (14.63%) ServiceNow Developer
7 5 (12.20%) Graduate
7 5 (12.20%) Graduate Developer
7 5 (12.20%) Junior
7 5 (12.20%) Junior Developer
7 5 (12.20%) Transformation Manager
7 5 (12.20%) Transformation Programme Manager
8 3 (7.32%) ITIL Service Manager
8 3 (7.32%) Service Manager
9 2 (4.88%) Citrix Engineer
9 2 (4.88%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 8 (19.51%) REST
1 8 (19.51%) SOAP
1 8 (19.51%) Web Services
2 5 (12.20%) CSS
2 5 (12.20%) HTML
Miscellaneous
1 8 (19.51%) CMDB
2 2 (4.88%) Data Centre
2 2 (4.88%) Management Information System
3 1 (2.44%) Analytical Skills
3 1 (2.44%) Greenfield Project
Operating Systems
1 8 (19.51%) Unix
2 1 (2.44%) Windows
2 1 (2.44%) Windows Server
Processes & Methodologies
1 36 (87.80%) ITIL
2 16 (39.02%) PRINCE2
3 14 (34.15%) Change Management
4 13 (31.71%) ITIL V3
5 10 (24.39%) ERP
5 10 (24.39%) Programme Management
5 10 (24.39%) Service Management
6 9 (21.95%) Data Integration
7 8 (19.51%) Data Modelling
7 8 (19.51%) Operations Management
7 8 (19.51%) Project Management
7 8 (19.51%) Stakeholder Management
7 8 (19.51%) Workflow
7 8 (19.51%) Workflow Development
8 6 (14.63%) Service Design
9 5 (12.20%) ITIL V2
9 5 (12.20%) TOGAF
9 5 (12.20%) Zachman Framework
10 4 (9.76%) Stakeholder and Relationship Management
11 3 (7.32%) IT Strategy
Programming Languages
1 9 (21.95%) JavaScript
2 8 (19.51%) PowerShell
2 8 (19.51%) Shell Script
3 1 (2.44%) PHP
Qualifications
1 11 (26.83%) PRINCE2 Practitioner
2 7 (17.07%) Degree
3 3 (7.32%) ITIL Certification
4 2 (4.88%) CCDP
4 2 (4.88%) CCIE
4 2 (4.88%) CCNP
4 2 (4.88%) Chartered Engineer
4 2 (4.88%) Cisco Certification
4 2 (4.88%) CISM
4 2 (4.88%) CISSP
4 2 (4.88%) Citrix Certification
4 2 (4.88%) PRINCE2 Certification
Quality Assurance & Compliance
1 5 (12.20%) COBIT
2 3 (7.32%) SLA
3 1 (2.44%) PMO
System Software
1 2 (4.88%) Microsoft App-V
1 2 (4.88%) XenApp
1 2 (4.88%) XenDesktop
Systems Management
1 3 (7.32%) Nagios
2 1 (2.44%) SCCM
Vendors
1 10 (24.39%) ServiceNow
2 9 (21.95%) Snow
3 6 (14.63%) Ivanti
4 2 (4.88%) Cisco
4 2 (4.88%) Citrix
4 2 (4.88%) Microsoft
5 1 (2.44%) SAP