The median annual salary for a 2nd Line Support was £24,000 in advertised job vacancies in Manchester during the 3 months to 25 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
North West / Manchester
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 165 150 140
Rank change year-on-year -15 -10  
Permanent jobs requiring a 2nd Line Support 39 33 45
As % of all permanent IT jobs advertised in Manchester 0.94% 0.96% 1.35%
As % of the Job Titles category 0.96% 0.97% 1.39%
Number of salaries quoted 38 32 41
Median salary £24,000 £21,000 £24,500
Median salary % change year-on-year +14.28% -14.28%  
90% offered a salary of more than £22,000 £17,650 £21,500
10% offered a salary of more than £27,150 £34,200 £30,000
UK excluding London median salary £25,500 £25,500 £25,000
% change year-on-year - +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Manchester. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Manchester
Permanent job vacancies with a job title containing a recognized job role 4048 3389 3233
As % of all permanent IT job vacancies advertised in Manchester 97.92% 98.12% 96.74%
Number of salaries quoted 3462 2915 2695
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% -  
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

2nd Line Support
Job Vacancy Trend in Manchester

The job posting trend of jobs advertised in Manchester that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in Manchester

2nd Line Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Manchester.

Salary trend for 2nd Line Support in Manchester

2nd Line Support
Salary Histogram in Manchester

The salary distribution of IT jobs citing 2nd Line Support in Manchester over the 3 months to 25 June 2017.

Salary histogram for 2nd Line Support in Manchester

2nd Line Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Manchester region over the 3 months to 25 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bury -1 7 £22,500 -8.16% 2
Stockport -8 7 £26,500 +17.77% 1
2nd Line Support
North West

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 25 June 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region featuring 2nd Line Support in the job title.

1 47 (77.05%) Windows
2 37 (60.66%) Active Directory
3 34 (55.74%) Microsoft
3 34 (55.74%) ITIL
4 22 (36.07%) Windows 7
4 22 (36.07%) Cisco
4 22 (36.07%) MS Exchange
5 21 (34.43%) Windows Server
5 21 (34.43%) Office 365
6 17 (27.87%) Windows Server 2012
7 14 (22.95%) SLA
8 13 (21.31%) SCCM
8 13 (21.31%) VMware
9 12 (19.67%) SQL
9 12 (19.67%) Exchange Server 2010
10 11 (18.03%) Hyper-V
11 9 (14.75%) Microsoft Certification
11 9 (14.75%) DNS
11 9 (14.75%) TCP/IP
12 8 (13.11%) LAN
12 8 (13.11%) WAN
12 8 (13.11%) DHCP
12 8 (13.11%) Terminal Services
12 8 (13.11%) Windows 10
13 7 (11.48%) CMDB
13 7 (11.48%) Problem Management
13 7 (11.48%) Cisco Certification
13 7 (11.48%) Windows Server 2003
13 7 (11.48%) Microsoft Office
14 6 (9.84%) MCSA

2nd Line Support Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (36.07%) MS Exchange
2 12 (19.67%) Exchange Server 2010
3 5 (8.20%) Exchange Server 2013
4 4 (6.56%) SharePoint
5 3 (4.92%) SharePoint 2013
5 3 (4.92%) Skype for Business
6 2 (3.28%) Exchange Server 2003
6 2 (3.28%) IIS
7 1 (1.64%) Exchange Server 2007
Applications
1 7 (11.48%) Microsoft Office
Business Applications
1 3 (4.92%) Payment Gateway
2 1 (1.64%) Unit4 Business World
Cloud Services
1 21 (34.43%) Office 365
2 3 (4.92%) Amazon AWS
3 2 (3.28%) Cloud Computing
3 2 (3.28%) G Suite
4 1 (1.64%) Microsoft Azure
4 1 (1.64%) SaaS
Communications & Networking
1 9 (14.75%) DNS
1 9 (14.75%) TCP/IP
2 8 (13.11%) DHCP
2 8 (13.11%) LAN
2 8 (13.11%) WAN
3 5 (8.20%) Firewall
4 4 (6.56%) VPN
5 3 (4.92%) Internet
6 2 (3.28%) Skype
7 1 (1.64%) Remote Desktop
Database & Business Intelligence
1 3 (4.92%) Crystal Reports
1 3 (4.92%) SQL Server Integration Services
1 3 (4.92%) SQL Server Reporting Services
2 2 (3.28%) Big Data
2 2 (3.28%) MySQL
Development Applications
1 2 (3.28%) Firebug
General
1 6 (9.84%) Retail
2 4 (6.56%) Telecoms
3 3 (4.92%) Advertising
4 2 (3.28%) Automotive
4 2 (3.28%) Marketing
5 1 (1.64%) Banking
5 1 (1.64%) Investment Banking
5 1 (1.64%) Private Banking
5 1 (1.64%) Retail Banking
Libraries, Frameworks & Software Standards
1 5 (8.20%) CSS
1 5 (8.20%) HTML
2 2 (3.28%) .NET
2 2 (3.28%) Software Packaging
Miscellaneous
1 7 (11.48%) CMDB
2 4 (6.56%) Replication
3 3 (4.92%) Data Centre
4 2 (3.28%) EPoS
4 2 (3.28%) iPad
5 1 (1.64%) Analytical Skills
5 1 (1.64%) Mobile Computing
5 1 (1.64%) Smartphone
5 1 (1.64%) User Experience
Operating Systems
1 47 (77.05%) Windows
2 22 (36.07%) Windows 7
3 21 (34.43%) Windows Server
4 17 (27.87%) Windows Server 2012
5 8 (13.11%) Windows 10
6 7 (11.48%) Windows Server 2003
7 6 (9.84%) Windows Server 2008
8 5 (8.20%) Windows 8
9 4 (6.56%) Linux
10 3 (4.92%) Android
10 3 (4.92%) Apple iOS
11 2 (3.28%) Mac OS
12 1 (1.64%) AIX
12 1 (1.64%) Mac OS X
12 1 (1.64%) Unix
Processes & Methodologies
1 34 (55.74%) ITIL
2 7 (11.48%) Problem Management
3 5 (8.20%) Service Delivery
4 4 (6.56%) Knowledge Management
5 3 (4.92%) ITIL V3
5 3 (4.92%) Service Management
5 3 (4.92%) Telesales
6 2 (3.28%) Configuration Management
6 2 (3.28%) ITSM
6 2 (3.28%) Web Development
7 1 (1.64%) Change Management
7 1 (1.64%) Disaster Recovery
7 1 (1.64%) E-Commerce
7 1 (1.64%) Investment Management
7 1 (1.64%) Malware Detection/Protection
7 1 (1.64%) Migration
7 1 (1.64%) PRINCE2
7 1 (1.64%) Service Desk Management
7 1 (1.64%) Wealth Management
Programming Languages
1 12 (19.67%) SQL
2 5 (8.20%) PowerShell
3 4 (6.56%) VBScript
4 3 (4.92%) Uniface
5 2 (3.28%) JavaScript
6 1 (1.64%) T-SQL
6 1 (1.64%) VB.NET
Qualifications
1 9 (14.75%) Microsoft Certification
2 7 (11.48%) Cisco Certification
3 6 (9.84%) MCSA
4 5 (8.20%) MCSE
5 4 (6.56%) CCNP
6 3 (4.92%) CCNA
6 3 (4.92%) CCSE
6 3 (4.92%) ITIL Certification
6 3 (4.92%) MCP
7 1 (1.64%) MCITP
Quality Assurance & Compliance
1 14 (22.95%) SLA
System Software
1 37 (60.66%) Active Directory
2 11 (18.03%) Hyper-V
3 8 (13.11%) Terminal Services
4 4 (6.56%) VMware Infrastructure
5 2 (3.28%) BitLocker
6 1 (1.64%) XenApp
Systems Management
1 13 (21.31%) SCCM
2 1 (1.64%) AirWatch
2 1 (1.64%) Backup Exec
2 1 (1.64%) DameWare
Vendors
1 34 (55.74%) Microsoft
2 22 (36.07%) Cisco
3 13 (21.31%) VMware
4 4 (6.56%) HP
4 4 (6.56%) Veeam
5 3 (4.92%) CheckPoint
5 3 (4.92%) Citrix
5 3 (4.92%) MobileIron
6 2 (3.28%) Avaya
6 2 (3.28%) Google
7 1 (1.64%) Dell
7 1 (1.64%) ServiceNow
7 1 (1.64%) Sophos
7 1 (1.64%) Symantec
Manchester, Lancashire
Itecco
Salary: £22000 - £25000 per annum
Posted: 2 days ago
Bury, Lancashire
Cyber Team
Salary: From £23,000 to £26,000 per annum
Posted: 4 days ago
Stockport
Adria Solutions Ltd
Salary: £25000 - £28000 per annum + Benefits
Posted: 12 days ago
Manchester
IQ Telecom
Salary: £23000 - £24000 per annum
Posted: 12 days ago
Manchester
Michael Page Technology
Salary: £23000 - £25000 per annum
Posted: 10 days ago
Manchester, Lancashire
IT Lab
Salary: dependent on experience
Posted: 12 days ago
Bury
People Source Consulting
Salary: £20000 - £25000 per annum + Benefits
Posted: 26 days ago