Period
to 20 January 2018

The following table provides summary statistics for contract job vacancies advertised in Manchester with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 20 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
North West > Manchester
6 months to
20 Jan 2018
Same period 2017 Same period 2016
Rank 94 119 120
Rank change year-on-year +25 +1 -31
Contract jobs citing SLA 48 33 37
As % of all contract IT jobs advertised in Manchester 1.71% 1.04% 0.96%
As % of the Quality Assurance & Compliance category 16.22% 11.58% 8.19%
Number of daily rates quoted 31 17 6
Manchester median daily rate £225 £250 £338
Median daily rate % change year-on-year -10.00% -25.93% +25.00%
10th Percentile £100 £153 £306
90th Percentile £355 £406 £378
North West median daily rate £263 £313 £331
% change year-on-year -16.00% -5.66% +97.76%
Number of hourly rates quoted 5 1 4
Manchester median hourly rate £15.78 £13.50 £30.00
Median hourly rate % change year-on-year +16.85% -55.00% +166.67%
10th Percentile £12.59 £12.75 £17.03
90th Percentile £79.40 £14.25 £40.00
North West median hourly rate £13.50 £15.00 £17.33
% change year-on-year -10.00% -13.44% +15.53%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Manchester with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Manchester
Contract vacancies with a requirement for quality assurance or compliance skills 296 285 452
As % of all contract IT jobs advertised in Manchester 10.55% 9.01% 11.71%
Number of daily rates quoted 178 175 241
Manchester median daily rate £400 £400 £373
Median daily rate % change year-on-year - +7.38% +11.19%
10th Percentile £204 £244 £220
90th Percentile £638 £583 £495
North West median daily rate £394 £400 £413
% change year-on-year -1.56% -3.03% +17.86%
Number of hourly rates quoted 11 4 5
Manchester median hourly rate £17.00 £30.50 £35.01
Median hourly rate % change year-on-year -44.26% -12.88% +169.31%
10th Percentile £14.00 £11.00 £17.45
90th Percentile £48.75 £48.75 £40.00
North West median hourly rate £21.68 £20.50 £25.12
% change year-on-year +5.74% -18.39% +43.54%

SLA
Job Vacancy Trend in Manchester

Job postings citing SLA as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for SLA in Manchester

SLA
Contractor Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Manchester.

Contractor daily rate trend for SLA in Manchester

SLA
Contractor Daily Rate Histogram in Manchester

The daily rate distribution of IT jobs citing SLA in Manchester over the 6 months to 20 January 2018.

Contractor daily rate histogram for SLA in Manchester

SLA
Contractor Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Manchester.

Contractor hourly rate trend for SLA in Manchester

SLA
Contractor Hourly Rate Histogram in Manchester

The hourly rate distribution of IT jobs citing SLA in Manchester over the 6 months to 20 January 2018.

Contractor hourly rate histogram for SLA in Manchester

SLA
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Manchester region over the 6 months to 20 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salford - 9 £300 - 1
Bolton +1 5 £263 -23.91%
Altrincham - 4 £275 -
Rochdale - 2 - -
SLA
North West

For the 6 months to 20 January 2018, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Manchester region with a requirement for SLA.

1 18 (37.50%) ITIL
2 17 (35.42%) Microsoft
3 15 (31.25%) Active Directory
4 10 (20.83%) Windows
5 8 (16.67%) MS Exchange
5 8 (16.67%) Break/Fix
6 7 (14.58%) Cybersecurity
6 7 (14.58%) DNS
6 7 (14.58%) VMware
6 7 (14.58%) Incident Management
6 7 (14.58%) SCCM
7 6 (12.50%) Microsoft Certification
8 5 (10.42%) Threat Analysis
8 5 (10.42%) Windows 10
8 5 (10.42%) Root Cause Analysis
8 5 (10.42%) Cyberthreat
8 5 (10.42%) Security Monitoring
8 5 (10.42%) LAN
8 5 (10.42%) WAN
8 5 (10.42%) Service Management
8 5 (10.42%) VMware Infrastructure
8 5 (10.42%) Finance
9 4 (8.33%) Supplier Management
9 4 (8.33%) Agile Software Development
9 4 (8.33%) Hyper-V
9 4 (8.33%) Continuous Improvement
9 4 (8.33%) Telecoms
9 4 (8.33%) Citrix
9 4 (8.33%) Systems Management Server (SMS)
9 4 (8.33%) Microsoft Office

SLA
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (16.67%) MS Exchange
2 1 (2.08%) Smallworld
Applications
1 4 (8.33%) Microsoft Office
2 3 (6.25%) Microsoft PowerPoint
3 1 (2.08%) Autodesk Inventor
3 1 (2.08%) Microsoft Excel
3 1 (2.08%) MicroStation
Business Applications
1 1 (2.08%) Unit4 Business World
Cloud Services
1 4 (8.33%) Office 365
2 3 (6.25%) Amazon AWS
3 1 (2.08%) Microsoft Azure
3 1 (2.08%) OneDrive
Communications & Networking
1 7 (14.58%) DNS
2 5 (10.42%) LAN
2 5 (10.42%) WAN
3 3 (6.25%) ISDN
3 3 (6.25%) VoIP
4 2 (4.17%) DHCP
4 2 (4.17%) Internet
5 1 (2.08%) Intranet
5 1 (2.08%) MPLS
5 1 (2.08%) Remote Desktop
5 1 (2.08%) Skype
5 1 (2.08%) SMS
5 1 (2.08%) VPN
Database & Business Intelligence
1 1 (2.08%) Amazon RDS
1 1 (2.08%) GIS
General
1 5 (10.42%) Finance
2 4 (8.33%) Telecoms
3 3 (6.25%) Law
4 2 (4.17%) Banking
5 1 (2.08%) Billing
Job Titles
1 16 (33.33%) Analyst
2 7 (14.58%) Field Engineer
2 7 (14.58%) Field Service Engineer
3 6 (12.50%) IT Analyst
3 6 (12.50%) Support Analyst
4 5 (10.42%) Desktop Support
4 5 (10.42%) Security Analyst
5 4 (8.33%) IT Support
5 4 (8.33%) IT Support Analyst
6 3 (6.25%) 1st Line Support
6 3 (6.25%) Desktop Engineer
6 3 (6.25%) Service Analyst
6 3 (6.25%) Service Desk Analyst
6 3 (6.25%) Service Desk Specialist
6 3 (6.25%) Service Manager
7 2 (4.17%) Administrator
7 2 (4.17%) IT Engineer
7 2 (4.17%) IT Manager
7 2 (4.17%) Office 365 Administrator
7 2 (4.17%) Systems Administrator
Libraries, Frameworks & Software Standards
1 3 (6.25%) Web Services
Miscellaneous
1 5 (10.42%) Cyberthreat
2 4 (8.33%) Analytical Skills
3 2 (4.17%) BYOD
3 2 (4.17%) Data Centre
3 2 (4.17%) Management Information System
4 1 (2.08%) NHS
4 1 (2.08%) Smartphone
Operating Systems
1 10 (20.83%) Windows
2 5 (10.42%) Windows 10
3 2 (4.17%) Android
3 2 (4.17%) Windows 7
3 2 (4.17%) Windows Server
3 2 (4.17%) Windows Server 2012
4 1 (2.08%) AIX
4 1 (2.08%) Apple iOS
4 1 (2.08%) HPUX
4 1 (2.08%) Linux
4 1 (2.08%) Red Hat Enterprise Linux
4 1 (2.08%) Solaris
4 1 (2.08%) Unix
4 1 (2.08%) Windows 8
4 1 (2.08%) Windows Phone
4 1 (2.08%) Windows Server 2008
Processes & Methodologies
1 18 (37.50%) ITIL
2 8 (16.67%) Break/Fix
3 7 (14.58%) Cybersecurity
3 7 (14.58%) Incident Management
4 5 (10.42%) Root Cause Analysis
4 5 (10.42%) Security Monitoring
4 5 (10.42%) Service Management
4 5 (10.42%) Threat Analysis
5 4 (8.33%) Agile Software Development
5 4 (8.33%) Continuous Improvement
5 4 (8.33%) Contract Management
5 4 (8.33%) Supplier Management
6 3 (6.25%) Compliance Audit
6 3 (6.25%) ITSM
6 3 (6.25%) PRINCE2
6 3 (6.25%) Process Management
6 3 (6.25%) Security Operations
6 3 (6.25%) Service Desk Management
6 3 (6.25%) Trend Analysis
7 2 (4.17%) Mentoring
Programming Languages
1 1 (2.08%) C
1 1 (2.08%) PowerShell
1 1 (2.08%) SQL
Qualifications
1 6 (12.50%) Microsoft Certification
2 3 (6.25%) MCSE
2 3 (6.25%) VMware Certified Professional (VCP)
3 1 (2.08%) BPSS Clearance
3 1 (2.08%) CCNA
3 1 (2.08%) Cisco Certification
3 1 (2.08%) DBS Check
3 1 (2.08%) ITIL Certification
3 1 (2.08%) ITIL Foundation Certificate
3 1 (2.08%) MCITP
3 1 (2.08%) MCP
3 1 (2.08%) MCSA
3 1 (2.08%) MCTS
3 1 (2.08%) Network+ Certification
3 1 (2.08%) Security Cleared
Quality Assurance & Compliance
1 1 (2.08%) ISO 9001
1 1 (2.08%) ISO/IEC 27001
1 1 (2.08%) PMO
1 1 (2.08%) QA
1 1 (2.08%) Sarbanes-Oxley
System Software
1 15 (31.25%) Active Directory
2 5 (10.42%) VMware Infrastructure
3 4 (8.33%) Hyper-V
Systems Management
1 7 (14.58%) SCCM
2 4 (8.33%) Systems Management Server (SMS)
3 3 (6.25%) Symantec Endpoint Protection
4 2 (4.17%) McAfee ePO
4 2 (4.17%) Nagios
Vendors
1 17 (35.42%) Microsoft
2 7 (14.58%) VMware
3 4 (8.33%) Citrix
4 3 (6.25%) FireEye
4 3 (6.25%) Symantec
5 2 (4.17%) Ivanti
5 2 (4.17%) Lumension
5 2 (4.17%) McAfee
5 2 (4.17%) Trustwave
5 2 (4.17%) Veeam
6 1 (2.08%) Autodesk
6 1 (2.08%) Cisco
6 1 (2.08%) CyberArk
6 1 (2.08%) Dell
6 1 (2.08%) HP
6 1 (2.08%) SolarWinds