Period
to 25 July 2017

The following table provides summary statistics for permanent job vacancies advertised in Manchester with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 25 July 2017 with a comparison to the same period in the previous 2 years.

Customer Engagement
North West > Manchester
6 months to
25 Jul 2017
Same period 2016 Same period 2015
Rank 272 229 263
Rank change year-on-year -43 +34 -41
Permanent jobs citing Customer Engagement 31 35 11
As % of all permanent IT jobs advertised in Manchester 0.38% 0.49% 0.15%
As % of the Processes & Methodologies category 0.42% 0.55% 0.17%
Number of salaries quoted 23 29 7
Manchester median annual salary £55,000 £52,500 £40,000
Median salary % change year-on-year +4.76% +31.25% -20.00%
10th Percentile £36,750 £22,450 £17,750
90th Percentile £95,000 £64,500 £64,300
North West median annual salary £55,000 £44,000 £50,000
% change year-on-year +25.00% -12.00% -

Customer Engagement is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Manchester with a requirement for process and methodology skills.

Process & Methodology Skills
Manchester
Permanent job vacancies with a requirement for process and methodology skills 7442 6384 6569
As % of all permanent IT job vacancies advertised in Manchester 91.15% 90.11% 89.80%
Number of salaries quoted 6246 5376 5395
Manchester median annual salary £42,500 £42,500 £40,000
Median salary % change year-on-year - +6.25% +6.67%
10th Percentile £26,250 £26,250 £24,500
90th Percentile £65,000 £65,000 £60,000
North West median annual salary £41,500 £40,000 £40,000
% change year-on-year +3.75% - +6.67%

Customer Engagement
Job Vacancy Trend in Manchester

Job postings citing Customer Engagement as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for Customer Engagement in Manchester

Customer Engagement
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in Manchester.

Salary trend for Customer Engagement in Manchester

Customer Engagement
Salary Histogram in Manchester

The salary distribution of IT jobs citing Customer Engagement in Manchester over the 6 months to 25 July 2017.

Salary histogram for Customer Engagement in Manchester

Customer Engagement
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Manchester region over the 6 months to 25 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bolton - 2 £40,000 -
Customer Engagement
North West

For the 6 months to 25 July 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region with a requirement for Customer Engagement.

1 12 (38.71%) Linux
1 12 (38.71%) iPad
1 12 (38.71%) DevOps
2 7 (22.58%) Analytics
2 7 (22.58%) CentOS
2 7 (22.58%) Red Hat Enterprise Linux
2 7 (22.58%) Bash Shell
2 7 (22.58%) Load Balancing
2 7 (22.58%) Product Management
2 7 (22.58%) LAMP
2 7 (22.58%) VMware
2 7 (22.58%) Perl
2 7 (22.58%) MySQL
2 7 (22.58%) Apache
2 7 (22.58%) SAN
2 7 (22.58%) Red Hat
2 7 (22.58%) Data Centre
3 5 (16.13%) Packer
3 5 (16.13%) Terraform
3 5 (16.13%) GoCD
3 5 (16.13%) Greenfield Project
3 5 (16.13%) Docker
3 5 (16.13%) SOA
3 5 (16.13%) Python
3 5 (16.13%) Java
3 5 (16.13%) Agile Software Development
3 5 (16.13%) Amazon EC2
3 5 (16.13%) Microsoft Azure
3 5 (16.13%) Amazon AWS
3 5 (16.13%) Ruby

Customer Engagement
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (22.58%) Apache
2 1 (3.23%) CMS
Applications
1 1 (3.23%) Microsoft Excel
Cloud Services
1 5 (16.13%) Amazon AWS
1 5 (16.13%) Amazon EC2
1 5 (16.13%) Amazon Kinesis
1 5 (16.13%) Amazon SQS
1 5 (16.13%) AWS CloudFormation
1 5 (16.13%) Microsoft Azure
Communications & Networking
1 7 (22.58%) SAN
2 3 (9.68%) SMS
2 3 (9.68%) Structured Cabling
Database & Business Intelligence
1 7 (22.58%) MySQL
2 5 (16.13%) Big Data
3 2 (6.45%) MongoDB
Development Applications
1 5 (16.13%) GoCD
2 1 (3.23%) Git (software)
General
1 3 (9.68%) Finance
1 3 (9.68%) Financial Institution
1 3 (9.68%) Telecoms
2 2 (6.45%) Marketing
3 1 (3.23%) Banking
3 1 (3.23%) Corporate Banking
Job Titles
1 7 (22.58%) Developer
2 5 (16.13%) AWS Developer
2 5 (16.13%) Java Developer
3 4 (12.90%) Cloud Developer
4 3 (9.68%) Administrator
4 3 (9.68%) Design Engineer
4 3 (9.68%) Head of Client Services
4 3 (9.68%) Infrastructure Manager
4 3 (9.68%) Linux Administrator
4 3 (9.68%) Linux Systems Administrator
4 3 (9.68%) Systems Administrator
4 3 (9.68%) Systems Engineer
4 3 (9.68%) Telecoms Engineer
5 2 (6.45%) .NET Web Developer
5 2 (6.45%) ASP.NET MVC Developer
5 2 (6.45%) C# .NET Developer
5 2 (6.45%) Client Director
5 2 (6.45%) Digital Business Analyst
5 2 (6.45%) Senior Developer
5 2 (6.45%) Senior Java Developer
Libraries, Frameworks & Software Standards
1 7 (22.58%) LAMP
2 5 (16.13%) RabbitMQ
3 3 (9.68%) HTML
3 3 (9.68%) HTML5
4 2 (6.45%) .NET
4 2 (6.45%) ASP.NET
4 2 (6.45%) ASP.NET Web API
5 1 (3.23%) CSS
5 1 (3.23%) jQuery
5 1 (3.23%) Node.js
5 1 (3.23%) SAP Fiori
5 1 (3.23%) SAPUI5
5 1 (3.23%) XML
Miscellaneous
1 12 (38.71%) iPad
2 7 (22.58%) Data Centre
3 5 (16.13%) Greenfield Project
4 3 (9.68%) CCTV
4 3 (9.68%) IVR
5 2 (6.45%) Computer Science
5 2 (6.45%) User Experience
6 1 (3.23%) Analytical Skills
6 1 (3.23%) Motion Graphics
Operating Systems
1 12 (38.71%) Linux
2 7 (22.58%) CentOS
2 7 (22.58%) Red Hat Enterprise Linux
Processes & Methodologies
1 12 (38.71%) DevOps
2 7 (22.58%) Analytics
2 7 (22.58%) Load Balancing
2 7 (22.58%) Product Management
3 5 (16.13%) Agile Software Development
3 5 (16.13%) High Availability
3 5 (16.13%) Microservices
3 5 (16.13%) SOA
4 4 (12.90%) Service Delivery
5 3 (9.68%) Scrum
5 3 (9.68%) Service Delivery Management
5 3 (9.68%) Stakeholder Management
6 2 (6.45%) Kanban
6 2 (6.45%) MVC
6 2 (6.45%) OOP
6 2 (6.45%) Project Management
6 2 (6.45%) Software Engineering
6 2 (6.45%) SOLID
6 2 (6.45%) TDD
6 2 (6.45%) Web Development
Programming Languages
1 7 (22.58%) Bash Shell
1 7 (22.58%) Perl
2 5 (16.13%) Java
2 5 (16.13%) Python
2 5 (16.13%) Ruby
3 3 (9.68%) JavaScript
4 2 (6.45%) C#
Qualifications
1 5 (16.13%) AWS Certification
2 2 (6.45%) Computer Science Degree
2 2 (6.45%) Degree
3 1 (3.23%) ISEB
3 1 (3.23%) ISTQB Foundation Certification
System Software
1 5 (16.13%) Docker
Systems Management
1 5 (16.13%) Packer
1 5 (16.13%) Terraform
2 2 (6.45%) Systems Management Server (SMS)
3 1 (3.23%) HP Quality Center
Vendors
1 7 (22.58%) Red Hat
1 7 (22.58%) VMware
2 5 (16.13%) Google
3 2 (6.45%) Facebook
3 2 (6.45%) Microsoft
3 2 (6.45%) Twitter
4 1 (3.23%) HP
4 1 (3.23%) SAP
Manchester
ECOM
Salary: £22000 - £28000 per annum
Posted: 22 days ago