Period
to 22 November 2017

The following table provides summary statistics for contract job vacancies advertised in Milton Keynes with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 22 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
Buckinghamshire > Milton Keynes
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 91 73 79
Rank change year-on-year -18 +6 0
Contract jobs citing ITSM 26 16 38
As % of all contract IT jobs advertised in Milton Keynes 1.48% 1.25% 1.98%
As % of the Processes & Methodologies category 1.78% 1.47% 2.45%
Number of daily rates quoted 23 16 28
Milton Keynes median daily rate £250 £425 £363
Median daily rate % change year-on-year -41.18% +17.24% -9.38%
10th Percentile £115 £143 £140
90th Percentile £416 £494 £416
Buckinghamshire median daily rate £250 £425 £363
% change year-on-year -41.18% +17.24% -9.38%
Number of hourly rates quoted 0 0 0
Milton Keynes median hourly rate - - -
Buckinghamshire median hourly rate - - -

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Milton Keynes with a requirement for process or methodology skills.

All Process and Methodology Skills
Milton Keynes
Contract vacancies with a requirement for process or methodology skills 1459 1086 1548
As % of all contract IT jobs advertised in Milton Keynes 83.28% 84.98% 80.84%
Number of daily rates quoted 761 636 840
Milton Keynes median daily rate £400 £418 £385
Median daily rate % change year-on-year -4.19% +8.44% +10.00%
10th Percentile £263 £243 £250
90th Percentile £530 £550 £500
Buckinghamshire median daily rate £400 £409 £375
% change year-on-year -2.14% +9.00% +7.14%
Number of hourly rates quoted 56 33 37
Milton Keynes median hourly rate £14.00 £14.00 £16.00
Median hourly rate % change year-on-year - -12.50% +25.49%
10th Percentile £8.79 £9.00 £9.40
90th Percentile £24.50 £38.75 £25.05
Buckinghamshire median hourly rate £16.66 £15.00 £16.25
% change year-on-year +11.07% -7.69% +30.00%

ITSM
Job Vacancy Trend in Milton Keynes

Job postings citing ITSM as a percentage of all IT jobs advertised in Milton Keynes.

Job vacancy trend for ITSM in Milton Keynes

ITSM
Contractor Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Milton Keynes.

Contractor daily rate trend for ITSM in Milton Keynes

ITSM
Contractor Daily Rate Histogram in Milton Keynes

The daily rate distribution of IT jobs citing ITSM in Milton Keynes over the 6 months to 22 November 2017.

Contractor daily rate histogram for ITSM in Milton Keynes

ITSM
Contractor Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Milton Keynes.

Contractor hourly rate trend for ITSM in Milton Keynes

For the 6 months to 22 November 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Milton Keynes region with a requirement for ITSM.

1 26 (100.00%) Service Management
2 25 (96.15%) ITIL
2 25 (96.15%) Security Cleared
3 22 (84.62%) ITIL V3
4 20 (76.92%) SC Cleared
5 18 (69.23%) DV Cleared
6 17 (65.38%) HP
7 15 (57.69%) SQL
8 11 (42.31%) OVSD
9 10 (38.46%) Microsoft Office
9 10 (38.46%) SLA
9 10 (38.46%) ITIL Foundation Certificate
10 8 (30.77%) Analytical Skills
10 8 (30.77%) ServiceNow
10 8 (30.77%) Ticket Management
10 8 (30.77%) Finance
11 7 (26.92%) ISO/IEC 20000
12 6 (23.08%) VMware Infrastructure
12 6 (23.08%) Windows Server 2008
12 6 (23.08%) Hyper-V
12 6 (23.08%) VMware
12 6 (23.08%) VMware Workstation
12 6 (23.08%) Management Information System
12 6 (23.08%) Active Directory
12 6 (23.08%) Windows
12 6 (23.08%) Linux
12 6 (23.08%) Virtual Environments
12 6 (23.08%) Windows Server 2012
13 5 (19.23%) Service Delivery
14 4 (15.38%) Microsoft

ITSM
Co-occurring IT Skills in Milton Keynes by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (15.38%) IIS
1 4 (15.38%) SharePoint
2 2 (7.69%) Exchange Server 2010
2 2 (7.69%) Exchange Server 2013
2 2 (7.69%) MS Exchange
2 2 (7.69%) Skype for Business
Applications
1 10 (38.46%) Microsoft Office
Business Applications
1 4 (15.38%) Dynamics GP
2 3 (11.54%) Dynamics CRM
Cloud Services
1 4 (15.38%) Office 365
2 1 (3.85%) IaaS
Communications & Networking
1 2 (7.69%) BIG-IP
1 2 (7.69%) Skype
Database & Business Intelligence
1 4 (15.38%) SQL Server
1 4 (15.38%) SQL Server 2008
General
1 8 (30.77%) Finance
2 3 (11.54%) Military
Job Titles
1 8 (30.77%) Analyst
2 6 (23.08%) Service Analyst
2 6 (23.08%) Service Desk Analyst
3 4 (15.38%) 1st Line Service Desk Analyst
3 4 (15.38%) 1st Line Support
4 3 (11.54%) 3rd Line Support
4 3 (11.54%) Problem Manager
4 3 (11.54%) Supplier Manager
5 2 (7.69%) 3rd Line Support Specialist
5 2 (7.69%) Communications Specialist
5 2 (7.69%) Incident and Problem Manager
5 2 (7.69%) Incident Manager
5 2 (7.69%) Major Incident Manager
5 2 (7.69%) Messaging Specialist
5 2 (7.69%) Services Delivery Manager
5 2 (7.69%) Support Specialist
6 1 (3.85%) Architect
6 1 (3.85%) Service Architect
6 1 (3.85%) Service Manager
6 1 (3.85%) SharePoint Support
Libraries, Frameworks & Software Standards
1 4 (15.38%) .NET
Miscellaneous
1 8 (30.77%) Analytical Skills
2 6 (23.08%) Management Information System
3 4 (15.38%) Data Protection Act
4 1 (3.85%) CMDB
Operating Systems
1 6 (23.08%) Linux
1 6 (23.08%) Windows
1 6 (23.08%) Windows Server 2008
1 6 (23.08%) Windows Server 2012
2 4 (15.38%) Windows Server 2003
3 2 (7.69%) Unix
4 1 (3.85%) Windows Server
Processes & Methodologies
1 26 (100.00%) Service Management
2 25 (96.15%) ITIL
3 22 (84.62%) ITIL V3
4 8 (30.77%) Ticket Management
5 6 (23.08%) Virtual Environments
6 5 (19.23%) Service Delivery
7 4 (15.38%) Contract Management
7 4 (15.38%) Data Protection
7 4 (15.38%) Information Assurance
7 4 (15.38%) Problem Management
8 3 (11.54%) Change Management
8 3 (11.54%) CRM
8 3 (11.54%) Incident Management
8 3 (11.54%) Operational Acceptance Criteria
8 3 (11.54%) Operations Management
8 3 (11.54%) Proactive Management
8 3 (11.54%) Supplier Management
8 3 (11.54%) Trend Analysis
9 2 (7.69%) Customer-Centricity
9 2 (7.69%) Migration
Programming Languages
1 15 (57.69%) SQL
2 2 (7.69%) PowerShell
Qualifications
1 25 (96.15%) Security Cleared
2 20 (76.92%) SC Cleared
3 18 (69.23%) DV Cleared
4 10 (38.46%) ITIL Foundation Certificate
5 2 (7.69%) ITIL Certification
5 2 (7.69%) MCP
5 2 (7.69%) MCSE
5 2 (7.69%) Microsoft Certification
Quality Assurance & Compliance
1 10 (38.46%) SLA
2 7 (26.92%) ISO/IEC 20000
3 1 (3.85%) Data Quality
System Software
1 6 (23.08%) Active Directory
1 6 (23.08%) Hyper-V
1 6 (23.08%) VMware Infrastructure
1 6 (23.08%) VMware Workstation
Systems Management
1 11 (42.31%) OVSD
2 2 (7.69%) Symantec Enterprise Vault
Vendors
1 17 (65.38%) HP
2 8 (30.77%) ServiceNow
3 6 (23.08%) VMware
4 4 (15.38%) Microsoft
5 2 (7.69%) Citrix
5 2 (7.69%) F5
5 2 (7.69%) Symantec