Period
to 19 October 2018

The following table provides summary statistics for contract job vacancies advertised in Milton Keynes with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 19 October 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
Buckinghamshire > Milton Keynes
6 months to
19 Oct 2018
Same period 2017 Same period 2016
Rank 46 92 73
Rank change year-on-year +46 -19 +6
Contract jobs citing ITSM 64 27 21
As % of all contract IT jobs advertised in Milton Keynes 4.58% 1.61% 1.62%
As % of the Processes & Methodologies category 5.27% 1.93% 1.92%
Number of daily rates quoted 49 31 23
Milton Keynes median daily rate £314 £300 £350
Median daily rate % change year-on-year +4.67% -14.29% +13.27%
10th Percentile £207 £115 £116
90th Percentile £548 £538 £498
Buckinghamshire median daily rate £295 £300 £368
% change year-on-year -1.83% -18.37% +13.08%
Number of hourly rates quoted 2 0 0
Milton Keynes median hourly rate £22.68 - -
Buckinghamshire median hourly rate £18.12 - -

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Milton Keynes with a requirement for process or methodology skills.

All Process and Methodology Skills
Milton Keynes
Contract vacancies with a requirement for process or methodology skills 1,214 1,400 1,093
As % of all contract IT jobs advertised in Milton Keynes 86.84% 83.63% 84.34%
Number of daily rates quoted 718 717 646
Milton Keynes median daily rate £400 £400 £415
Median daily rate % change year-on-year - -3.61% +9.21%
10th Percentile £235 £255 £250
90th Percentile £575 £531 £544
Buckinghamshire median daily rate £400 £400 £406
% change year-on-year - -1.37% +8.15%
Number of hourly rates quoted 56 45 35
Milton Keynes median hourly rate £14.03 £13.85 £12.00
Median hourly rate % change year-on-year +1.26% +15.42% -15.46%
10th Percentile £9.59 £8.62 £9.00
90th Percentile £18.00 £19.50 £15.15
Buckinghamshire median hourly rate £14.50 £15.00 £14.43
% change year-on-year -3.37% +3.99% -14.59%

ITSM
Job Vacancy Trend in Milton Keynes

Job postings citing ITSM as a percentage of all IT jobs advertised in Milton Keynes.

Job vacancy trend for ITSM in Milton Keynes

ITSM
Contractor Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Milton Keynes.

Contractor daily rate trend for ITSM in Milton Keynes

ITSM
Contractor Daily Rate Histogram in Milton Keynes

The daily rate distribution of IT jobs citing ITSM in Milton Keynes over the 6 months to 19 October 2018.

Contractor daily rate histogram for ITSM in Milton Keynes

ITSM
Contractor Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Milton Keynes.

Contractor hourly rate trend for ITSM in Milton Keynes

For the 6 months to 19 October 2018, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Milton Keynes region with a requirement for ITSM.

1 60 (93.75%) ITIL
2 59 (92.19%) Service Management
3 46 (71.88%) ITIL V3
4 44 (68.75%) Security Cleared
5 41 (64.06%) SC Cleared
6 30 (46.88%) Windows
7 29 (45.31%) DV Cleared
8 28 (43.75%) Problem-Solving
9 27 (42.19%) Microsoft
10 22 (34.38%) HP
10 22 (34.38%) SQL
11 21 (32.81%) Linux
12 19 (29.69%) Active Directory
12 19 (29.69%) Change Management
13 18 (28.13%) Microsoft Office
13 18 (28.13%) VMware
14 17 (26.56%) Virtual Environments
14 17 (26.56%) Analytical Skills
15 16 (25.00%) Office 365
15 16 (25.00%) OVSD
16 15 (23.44%) Windows Server 2008
16 15 (23.44%) MS Exchange
16 15 (23.44%) Service Delivery
16 15 (23.44%) Windows Server
17 14 (21.88%) VMware Infrastructure
18 13 (20.31%) Citrix
18 13 (20.31%) Critical Thinking
19 12 (18.75%) ITIL Foundation Certificate
19 12 (18.75%) Azure Active Directory
19 12 (18.75%) Unix

ITSM
Co-occurring IT Skills in Milton Keynes by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (23.44%) MS Exchange
2 10 (15.63%) SharePoint
3 8 (12.50%) IIS
3 8 (12.50%) Skype for Business
4 7 (10.94%) Exchange Server 2003
4 7 (10.94%) Exchange Server 2007
5 4 (6.25%) SharePoint 2010
5 4 (6.25%) SharePoint 2013
Applications
1 18 (28.13%) Microsoft Office
Business Applications
1 4 (6.25%) Dynamics CRM
Cloud Services
1 16 (25.00%) Office 365
2 12 (18.75%) Azure Active Directory
2 12 (18.75%) Microsoft Azure
3 4 (6.25%) OneDrive
4 2 (3.13%) IaaS
5 1 (1.56%) Cloud Computing
Communications & Networking
1 7 (10.94%) Firewall
2 4 (6.25%) Skype
3 3 (4.69%) DNS
3 3 (4.69%) LAN
3 3 (4.69%) WAN
3 3 (4.69%) Wi-Fi
4 2 (3.13%) iSCSI
4 2 (3.13%) SMS
Database & Business Intelligence
1 11 (17.19%) SQL Server
2 7 (10.94%) SQL Server 2008
3 4 (6.25%) MongoDB
3 4 (6.25%) MySQL
3 4 (6.25%) Power BI
General
1 3 (4.69%) Retail
2 1 (1.56%) Finance
Job Titles
1 19 (29.69%) Analyst
2 9 (14.06%) Applications Support
2 9 (14.06%) Service Analyst
3 7 (10.94%) Service Desk Analyst
3 7 (10.94%) Support Specialist
4 6 (9.38%) Applications Specialist
4 6 (9.38%) Applications Support Specialist
5 5 (7.81%) Administrator
5 5 (7.81%) Support Analyst
6 4 (6.25%) 2nd Line Support
6 4 (6.25%) Data Centre Engineer
6 4 (6.25%) Data Centre Technician
6 4 (6.25%) Developer
6 4 (6.25%) Linux Administrator
6 4 (6.25%) Service Manager
7 3 (4.69%) 3rd Line Engineer
7 3 (4.69%) Data Technician
7 3 (4.69%) IT Analyst
7 3 (4.69%) Linux Systems Administrator
7 3 (4.69%) Office 365 Engineer
Miscellaneous
1 17 (26.56%) Analytical Skills
2 10 (15.63%) Data Centre
3 6 (9.38%) Management Information System
3 6 (9.38%) Self-Motivation
4 4 (6.25%) CMDB
4 4 (6.25%) Mobile App
5 3 (4.69%) Mainframe
6 1 (1.56%) Computer Science
6 1 (1.56%) iPad
Operating Systems
1 30 (46.88%) Windows
2 21 (32.81%) Linux
3 15 (23.44%) Windows Server
3 15 (23.44%) Windows Server 2008
4 12 (18.75%) Unix
5 8 (12.50%) Windows Server 2012
6 5 (7.81%) CentOS
6 5 (7.81%) Ubuntu
7 2 (3.13%) Data ONTAP
7 2 (3.13%) Windows Server 2003
8 1 (1.56%) Windows 10
8 1 (1.56%) Windows 7
Processes & Methodologies
1 60 (93.75%) ITIL
2 59 (92.19%) Service Management
3 46 (71.88%) ITIL V3
4 28 (43.75%) Problem-Solving
5 19 (29.69%) Change Management
6 17 (26.56%) Virtual Environments
7 15 (23.44%) Service Delivery
8 13 (20.31%) Critical Thinking
9 12 (18.75%) Configuration Management
10 11 (17.19%) CRM
11 9 (14.06%) Infrastructure Monitoring
12 7 (10.94%) Capacity Management
12 7 (10.94%) Performance Tuning
12 7 (10.94%) Problem Management
13 5 (7.81%) High Availability
13 5 (7.81%) Operational Acceptance Criteria
13 5 (7.81%) Release Management
14 4 (6.25%) Change Control
14 4 (6.25%) Migration
14 4 (6.25%) Root Cause Analysis
Programming Languages
1 22 (34.38%) SQL
2 8 (12.50%) PowerShell
Qualifications
1 44 (68.75%) Security Cleared
2 41 (64.06%) SC Cleared
3 29 (45.31%) DV Cleared
4 12 (18.75%) ITIL Foundation Certificate
5 10 (15.63%) Microsoft Certification
6 6 (9.38%) MCDBA
6 6 (9.38%) MCITP
7 3 (4.69%) ITIL Certification
8 1 (1.56%) BPSS Clearance
8 1 (1.56%) PRINCE2 Certification
Quality Assurance & Compliance
1 4 (6.25%) SLA
2 2 (3.13%) COBIT
2 2 (3.13%) Government Security Classifications
3 1 (1.56%) QA
System Software
1 19 (29.69%) Active Directory
2 14 (21.88%) VMware Infrastructure
3 7 (10.94%) Virtual Machines
4 5 (7.81%) Hyper-V
5 4 (6.25%) VMware Workstation
6 2 (3.13%) NFS
Systems Management
1 16 (25.00%) OVSD
2 5 (7.81%) Nagios
3 2 (3.13%) Backup Exec
3 2 (3.13%) SCSM
4 1 (1.56%) Ansible
4 1 (1.56%) Puppet
4 1 (1.56%) SCOM
Vendors
1 27 (42.19%) Microsoft
2 22 (34.38%) HP
3 18 (28.13%) VMware
4 13 (20.31%) Citrix
5 6 (9.38%) ServiceNow
5 6 (9.38%) webMethods
6 5 (7.81%) F5
6 5 (7.81%) NetApp
7 3 (4.69%) Lumension
8 2 (3.13%) arcserve
8 2 (3.13%) Oracle
8 2 (3.13%) Symantec
8 2 (3.13%) Veeam
9 1 (1.56%) Apple
9 1 (1.56%) MobileIron