Period
to 17 February 2018

The following table provides summary statistics for contract job vacancies advertised in Milton Keynes with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 17 February 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
Buckinghamshire > Milton Keynes
6 months to
17 Feb 2018
Same period 2017 Same period 2016
Rank 81 75 80
Rank change year-on-year -6 +5 +13
Contract jobs citing ITSM 33 15 23
As % of all contract IT jobs advertised in Milton Keynes 2.07% 1.19% 1.33%
As % of the Processes & Methodologies category 2.47% 1.40% 1.62%
Number of daily rates quoted 25 12 14
Milton Keynes median daily rate £306 £330 £405
Median daily rate % change year-on-year -7.27% -18.42% -1.64%
10th Percentile £115 £127 £145
90th Percentile £438 £516 £416
Buckinghamshire median daily rate £306 £330 £400
% change year-on-year -7.27% -17.50% -
Number of hourly rates quoted 1 0 0
Milton Keynes median hourly rate £15.00 - -
Buckinghamshire median hourly rate £15.00 - -

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Milton Keynes with a requirement for process or methodology skills.

All Process and Methodology Skills
Milton Keynes
Contract vacancies with a requirement for process or methodology skills 1,337 1,074 1,418
As % of all contract IT jobs advertised in Milton Keynes 83.72% 85.44% 82.20%
Number of daily rates quoted 720 642 721
Milton Keynes median daily rate £420 £408 £393
Median daily rate % change year-on-year +3.00% +3.89% +12.06%
10th Percentile £263 £281 £269
90th Percentile £538 £575 £538
Buckinghamshire median daily rate £420 £400 £388
% change year-on-year +5.00% +3.23% +10.71%
Number of hourly rates quoted 43 26 45
Milton Keynes median hourly rate £14.50 £14.25 £14.00
Median hourly rate % change year-on-year +1.75% +1.79% -6.67%
10th Percentile £9.35 £9.00 £9.50
90th Percentile £24.00 £38.75 £20.00
Buckinghamshire median hourly rate £18.00 £14.75 £16.14
% change year-on-year +22.03% -8.61% +29.12%

ITSM
Job Vacancy Trend in Milton Keynes

Job postings citing ITSM as a percentage of all IT jobs advertised in Milton Keynes.

Job vacancy trend for ITSM in Milton Keynes

ITSM
Contractor Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Milton Keynes.

Contractor daily rate trend for ITSM in Milton Keynes

ITSM
Contractor Daily Rate Histogram in Milton Keynes

The daily rate distribution of IT jobs citing ITSM in Milton Keynes over the 6 months to 17 February 2018.

Contractor daily rate histogram for ITSM in Milton Keynes

ITSM
Contractor Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Milton Keynes.

Contractor hourly rate trend for ITSM in Milton Keynes

For the 6 months to 17 February 2018, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Milton Keynes region with a requirement for ITSM.

1 31 (93.94%) ITIL
2 29 (87.88%) Service Management
2 29 (87.88%) ITIL V3
3 27 (81.82%) Security Cleared
4 26 (78.79%) HP
5 20 (60.61%) SC Cleared
6 18 (54.55%) OVSD
6 18 (54.55%) Windows
7 16 (48.48%) Microsoft Office
7 16 (48.48%) DV Cleared
8 15 (45.45%) Virtual Environments
9 14 (42.42%) SQL
9 14 (42.42%) VMware
10 13 (39.39%) Linux
10 13 (39.39%) VMware Infrastructure
10 13 (39.39%) Windows Server 2012
11 12 (36.36%) Microsoft
12 11 (33.33%) SLA
12 11 (33.33%) Change Management
12 11 (33.33%) ServiceNow
12 11 (33.33%) Windows Server 2008
13 10 (30.30%) Hyper-V
13 10 (30.30%) ITIL Foundation Certificate
13 10 (30.30%) Analytical Skills
13 10 (30.30%) Operational Acceptance Criteria
14 9 (27.27%) Windows Server 2003
14 9 (27.27%) Active Directory
15 8 (24.24%) Wireless
15 8 (24.24%) Ticket Management
15 8 (24.24%) Network Virtualisation

ITSM
Co-occurring IT Skills in Milton Keynes by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (18.18%) MS Exchange
1 6 (18.18%) Skype for Business
2 5 (15.15%) SharePoint
3 4 (12.12%) IIS
4 2 (6.06%) Exchange Server 2010
4 2 (6.06%) Exchange Server 2013
Applications
1 16 (48.48%) Microsoft Office
Business Applications
1 4 (12.12%) Dynamics GP
2 3 (9.09%) Dynamics CRM
Cloud Services
1 7 (21.21%) Office 365
2 3 (9.09%) Amazon AWS
2 3 (9.09%) Microsoft Azure
3 1 (3.03%) IaaS
Communications & Networking
1 8 (24.24%) Wireless
2 7 (21.21%) BIG-IP
2 7 (21.21%) TCP/IP
3 5 (15.15%) Cisco ASA
3 5 (15.15%) Cisco ISE
3 5 (15.15%) F5 BIG-IP LTM
3 5 (15.15%) Firewall
3 5 (15.15%) Skype
4 4 (12.12%) BGP
4 4 (12.12%) ICMP
4 4 (12.12%) IPsec
4 4 (12.12%) iSCSI
4 4 (12.12%) OSPF
5 1 (3.03%) LAN
5 1 (3.03%) WAN
Database & Business Intelligence
1 4 (12.12%) SQL Server
1 4 (12.12%) SQL Server 2008
General
1 2 (6.06%) Finance
1 2 (6.06%) Military
Job Titles
1 8 (24.24%) Team Leader
2 7 (21.21%) Analyst
2 7 (21.21%) Service Analyst
2 7 (21.21%) Service Desk Analyst
3 5 (15.15%) Network Team Leader
4 4 (12.12%) 1st Line Service Desk Analyst
4 4 (12.12%) 1st Line Support
4 4 (12.12%) 3rd Line Support
4 4 (12.12%) Storage Specialist
5 3 (9.09%) 3rd Line Support Specialist
5 3 (9.09%) Infrastructure Team Leader
5 3 (9.09%) Support Specialist
6 2 (6.06%) 2nd Line Engineer
6 2 (6.06%) 2nd Line Support
6 2 (6.06%) 2nd Line Support Engineer
6 2 (6.06%) Communications Specialist
6 2 (6.06%) Messaging Specialist
6 2 (6.06%) Support Engineer
7 1 (3.03%) 2nd Line Desktop Support Engineer
7 1 (3.03%) Support Officer
Libraries, Frameworks & Software Standards
1 4 (12.12%) .NET
Miscellaneous
1 10 (30.30%) Analytical Skills
2 7 (21.21%) Management Information System
3 3 (9.09%) Enterprise Cloud
4 2 (6.06%) Data Centre
4 2 (6.06%) iPad
4 2 (6.06%) iPhone
4 2 (6.06%) PKI
5 1 (3.03%) Smartphone
5 1 (3.03%) Video Conferencing
Operating Systems
1 18 (54.55%) Windows
2 13 (39.39%) Linux
2 13 (39.39%) Windows Server 2012
3 11 (33.33%) Windows Server 2008
4 9 (27.27%) Windows Server 2003
5 4 (12.12%) Data ONTAP
6 3 (9.09%) Windows 10
7 2 (6.06%) Unix
7 2 (6.06%) Windows 7
8 1 (3.03%) Windows Server
Processes & Methodologies
1 31 (93.94%) ITIL
2 29 (87.88%) ITIL V3
2 29 (87.88%) Service Management
3 15 (45.45%) Virtual Environments
4 11 (33.33%) Change Management
5 10 (30.30%) Operational Acceptance Criteria
6 8 (24.24%) Network Virtualisation
6 8 (24.24%) Ticket Management
7 5 (15.15%) Network Monitoring
7 5 (15.15%) Service Delivery
8 4 (12.12%) Capacity Management
8 4 (12.12%) Performance Tuning
8 4 (12.12%) Problem Management
9 3 (9.09%) CRM
10 2 (6.06%) Data Centre Operations
10 2 (6.06%) Migration
11 1 (3.03%) Incident Management
11 1 (3.03%) Infrastructure Monitoring
11 1 (3.03%) People Management
11 1 (3.03%) Performance Management
Programming Languages
1 14 (42.42%) SQL
2 2 (6.06%) PowerShell
Qualifications
1 27 (81.82%) Security Cleared
2 20 (60.61%) SC Cleared
3 16 (48.48%) DV Cleared
4 10 (30.30%) ITIL Foundation Certificate
5 6 (18.18%) Microsoft Certification
6 3 (9.09%) CCNP
6 3 (9.09%) Cisco Certification
6 3 (9.09%) ITIL Certification
6 3 (9.09%) MCP
6 3 (9.09%) MCSE
7 1 (3.03%) CCA
7 1 (3.03%) Citrix Certification
7 1 (3.03%) MCSA
7 1 (3.03%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 11 (33.33%) SLA
System Software
1 13 (39.39%) VMware Infrastructure
2 10 (30.30%) Hyper-V
3 9 (27.27%) Active Directory
4 7 (21.21%) VMware Workstation
5 4 (12.12%) NFS
5 4 (12.12%) Virtual Machines
Systems Management
1 18 (54.55%) OVSD
2 5 (15.15%) SCOM
3 4 (12.12%) Backup Exec
3 4 (12.12%) SCSM
4 2 (6.06%) SCCM
4 2 (6.06%) Symantec Enterprise Vault
Vendors
1 26 (78.79%) HP
2 14 (42.42%) VMware
3 12 (36.36%) Microsoft
4 11 (33.33%) ServiceNow
5 7 (21.21%) F5
5 7 (21.21%) NetApp
6 6 (18.18%) Symantec
7 5 (15.15%) Cisco
8 4 (12.12%) arcserve
8 4 (12.12%) Veeam
9 3 (9.09%) Citrix
9 3 (9.09%) Palo Alto
10 2 (6.06%) Juniper
10 2 (6.06%) McAfee
11 1 (3.03%) Adobe
11 1 (3.03%) Apple
11 1 (3.03%) Aruba
11 1 (3.03%) Blue Coat
11 1 (3.03%) MobileIron