Period
to 15 August 2018

The following table provides summary statistics for contract job vacancies advertised in Milton Keynes with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 15 August 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
Buckinghamshire > Milton Keynes
6 months to
15 Aug 2018
Same period 2017 Same period 2016
Rank 51 83 64
Rank change year-on-year +32 -19 +10
Contract jobs citing ITSM 54 34 28
As % of all contract IT jobs advertised in Milton Keynes 3.59% 2.07% 2.00%
As % of the Processes & Methodologies category 4.27% 2.43% 2.35%
Number of daily rates quoted 44 34 27
Milton Keynes median daily rate £350 £500 £375
Median daily rate % change year-on-year -30.01% +33.33% +29.31%
10th Percentile £195 £300 £110
90th Percentile £550 £538 £500
Buckinghamshire median daily rate £335 £500 £405
% change year-on-year -33.00% +23.46% +35.00%
Number of hourly rates quoted 0 0 0
Milton Keynes median hourly rate - - -
Buckinghamshire median hourly rate £16.00 - -

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Milton Keynes with a requirement for process or methodology skills.

All Process and Methodology Skills
Milton Keynes
Contract vacancies with a requirement for process or methodology skills 1,266 1,399 1,189
As % of all contract IT jobs advertised in Milton Keynes 84.12% 84.99% 84.99%
Number of daily rates quoted 720 687 682
Milton Keynes median daily rate £400 £400 £405
Median daily rate % change year-on-year - -1.30% +8.07%
10th Percentile £225 £256 £250
90th Percentile £575 £538 £525
Buckinghamshire median daily rate £400 £400 £400
Number of hourly rates quoted 58 32 32
Milton Keynes median hourly rate £13.50 £14.00 £12.00
Median hourly rate % change year-on-year -3.57% +16.67% -15.46%
10th Percentile £9.21 £9.00 £9.00
90th Percentile £16.20 £18.63 £15.00
Buckinghamshire median hourly rate £14.05 £15.00 £14.00
% change year-on-year -6.33% +7.14% -20.00%

ITSM
Job Vacancy Trend in Milton Keynes

Job postings citing ITSM as a percentage of all IT jobs advertised in Milton Keynes.

Job vacancy trend for ITSM in Milton Keynes

ITSM
Contractor Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Milton Keynes.

Contractor daily rate trend for ITSM in Milton Keynes

ITSM
Contractor Daily Rate Histogram in Milton Keynes

The daily rate distribution of IT jobs citing ITSM in Milton Keynes over the 6 months to 15 August 2018.

Contractor daily rate histogram for ITSM in Milton Keynes

ITSM
Contractor Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Milton Keynes.

Contractor hourly rate trend for ITSM in Milton Keynes

For the 6 months to 15 August 2018, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Milton Keynes region with a requirement for ITSM.

1 50 (92.59%) ITIL
2 49 (90.74%) Service Management
3 42 (77.78%) ITIL V3
4 31 (57.41%) Security Cleared
5 28 (51.85%) SC Cleared
6 24 (44.44%) Windows
7 23 (42.59%) DV Cleared
8 21 (38.89%) Change Management
8 21 (38.89%) Analytical Skills
9 20 (37.04%) Virtual Environments
9 20 (37.04%) Service Delivery
10 19 (35.19%) HP
11 18 (33.33%) Linux
11 18 (33.33%) Problem-Solving
12 16 (29.63%) SQL
13 14 (25.93%) Active Directory
13 14 (25.93%) VMware
13 14 (25.93%) VMware Infrastructure
14 13 (24.07%) Data Centre
15 12 (22.22%) Unix
16 11 (20.37%) Configuration Management
16 11 (20.37%) OVSD
17 10 (18.52%) Windows Server 2008
17 10 (18.52%) Problem Management
17 10 (18.52%) SharePoint
17 10 (18.52%) Microsoft
17 10 (18.52%) ServiceNow
17 10 (18.52%) Windows Server 2012
18 9 (16.67%) ITIL Foundation Certificate
18 9 (16.67%) Infrastructure Monitoring

ITSM
Co-occurring IT Skills in Milton Keynes by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (18.52%) SharePoint
2 8 (14.81%) IIS
3 6 (11.11%) MS Exchange
3 6 (11.11%) Skype for Business
4 4 (7.41%) SharePoint 2010
4 4 (7.41%) SharePoint 2013
5 2 (3.70%) Confluence
5 2 (3.70%) Exchange Server 2010
5 2 (3.70%) Exchange Server 2013
Applications
1 7 (12.96%) Microsoft Office
Business Applications
1 4 (7.41%) Dynamics CRM
Cloud Services
1 8 (14.81%) Office 365
2 5 (9.26%) Azure Active Directory
2 5 (9.26%) Microsoft Azure
Communications & Networking
1 6 (11.11%) Firewall
2 4 (7.41%) DNS
2 4 (7.41%) LAN
2 4 (7.41%) WAN
2 4 (7.41%) Wi-Fi
3 3 (5.56%) BIG-IP
4 2 (3.70%) BGP
4 2 (3.70%) Cisco ASA
4 2 (3.70%) Cisco ISE
4 2 (3.70%) F5 BIG-IP LTM
4 2 (3.70%) ICMP
4 2 (3.70%) IPsec
4 2 (3.70%) iSCSI
4 2 (3.70%) OSPF
4 2 (3.70%) Skype
4 2 (3.70%) TCP/IP
4 2 (3.70%) Wireless
Database & Business Intelligence
1 4 (7.41%) MySQL
1 4 (7.41%) SQL Server
Development Applications
1 2 (3.70%) JIRA
General
1 6 (11.11%) Retail
2 3 (5.56%) Finance
Job Titles
1 12 (22.22%) Analyst
2 9 (16.67%) Applications Support
3 8 (14.81%) Service Manager
4 7 (12.96%) Support Specialist
5 6 (11.11%) Applications Specialist
5 6 (11.11%) Applications Support Specialist
6 5 (9.26%) Support Analyst
7 4 (7.41%) Data Centre Engineer
7 4 (7.41%) Data Centre Technician
7 4 (7.41%) Developer
7 4 (7.41%) Service Analyst
8 3 (5.56%) 2nd Line Support
8 3 (5.56%) 2nd Line Support Analyst
8 3 (5.56%) Data Technician
8 3 (5.56%) Delivery Manager
8 3 (5.56%) Network Manager
8 3 (5.56%) Network Services Manager
8 3 (5.56%) Project Manager
8 3 (5.56%) Service Desk Analyst
8 3 (5.56%) Services Delivery Manager
Miscellaneous
1 21 (38.89%) Analytical Skills
2 13 (24.07%) Data Centre
3 4 (7.41%) CMDB
3 4 (7.41%) Mainframe
3 4 (7.41%) Management Information System
4 2 (3.70%) Self-Motivation
4 2 (3.70%) Video Conferencing
5 1 (1.85%) iPad
Operating Systems
1 24 (44.44%) Windows
2 18 (33.33%) Linux
3 12 (22.22%) Unix
4 10 (18.52%) Windows Server 2008
4 10 (18.52%) Windows Server 2012
5 4 (7.41%) Windows Server
6 2 (3.70%) Data ONTAP
6 2 (3.70%) Windows Server 2003
7 1 (1.85%) Windows 10
7 1 (1.85%) Windows 7
Processes & Methodologies
1 50 (92.59%) ITIL
2 49 (90.74%) Service Management
3 42 (77.78%) ITIL V3
4 21 (38.89%) Change Management
5 20 (37.04%) Service Delivery
5 20 (37.04%) Virtual Environments
6 18 (33.33%) Problem-Solving
7 11 (20.37%) Configuration Management
8 10 (18.52%) Problem Management
9 9 (16.67%) Infrastructure Monitoring
10 8 (14.81%) Operational Acceptance Criteria
11 7 (12.96%) Root Cause Analysis
12 6 (11.11%) Agile Software Development
13 5 (9.26%) PRINCE2
13 5 (9.26%) Trend Analysis
14 4 (7.41%) Change Control
14 4 (7.41%) Critical Thinking
14 4 (7.41%) CRM
14 4 (7.41%) Decision-Making
14 4 (7.41%) Disaster Recovery
Programming Languages
1 16 (29.63%) SQL
2 6 (11.11%) PowerShell
Qualifications
1 31 (57.41%) Security Cleared
2 28 (51.85%) SC Cleared
3 23 (42.59%) DV Cleared
4 9 (16.67%) ITIL Foundation Certificate
5 7 (12.96%) Microsoft Certification
6 6 (11.11%) MCDBA
6 6 (11.11%) MCITP
7 2 (3.70%) Cisco Certification
8 1 (1.85%) (ISC)2 CCSP
8 1 (1.85%) BPSS Clearance
8 1 (1.85%) CCNP
8 1 (1.85%) CISM
8 1 (1.85%) ITIL Certification
8 1 (1.85%) MCP
8 1 (1.85%) MCSE
8 1 (1.85%) PRINCE2 Certification
Quality Assurance & Compliance
1 5 (9.26%) SLA
2 2 (3.70%) COBIT
System Software
1 14 (25.93%) Active Directory
1 14 (25.93%) VMware Infrastructure
2 6 (11.11%) Hyper-V
3 5 (9.26%) VMware Workstation
4 2 (3.70%) NFS
4 2 (3.70%) Virtual Machines
Systems Management
1 11 (20.37%) OVSD
2 2 (3.70%) Backup Exec
2 2 (3.70%) SCSM
2 2 (3.70%) Symantec Enterprise Vault
3 1 (1.85%) SCOM
Vendors
1 19 (35.19%) HP
2 14 (25.93%) VMware
3 10 (18.52%) Microsoft
3 10 (18.52%) ServiceNow
4 8 (14.81%) Citrix
4 8 (14.81%) F5
5 5 (9.26%) NetApp
6 4 (7.41%) Symantec
7 3 (5.56%) Lumension
8 2 (3.70%) arcserve
8 2 (3.70%) Aruba
8 2 (3.70%) Cisco
8 2 (3.70%) Oracle
8 2 (3.70%) Veeam
9 1 (1.85%) Apple
9 1 (1.85%) Juniper
9 1 (1.85%) MobileIron
9 1 (1.85%) Palo Alto