Period
to 24 May 2018

The following table provides summary statistics for contract job vacancies advertised in Milton Keynes with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 24 May 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
Buckinghamshire > Milton Keynes
6 months to
24 May 2018
Same period 2017 Same period 2016
Rank 75 67 77
Rank change year-on-year -8 +10 +1
Contract jobs citing ITSM 36 37 23
As % of all contract IT jobs advertised in Milton Keynes 2.28% 2.66% 1.63%
As % of the Processes & Methodologies category 2.72% 3.14% 1.89%
Number of daily rates quoted 22 35 18
Milton Keynes median daily rate £420 £500 £388
Median daily rate % change year-on-year -16.00% +29.03% +35.96%
10th Percentile £122 £138 £110
90th Percentile £546 £538 £491
Buckinghamshire median daily rate £420 £500 £393
% change year-on-year -16.00% +27.39% +33.05%
Number of hourly rates quoted 1 0 0
Milton Keynes median hourly rate £15.00 - -
Buckinghamshire median hourly rate £15.00 - -

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Milton Keynes with a requirement for process or methodology skills.

All Process and Methodology Skills
Milton Keynes
Contract vacancies with a requirement for process or methodology skills 1,323 1,180 1,216
As % of all contract IT jobs advertised in Milton Keynes 83.63% 84.83% 86.00%
Number of daily rates quoted 738 630 682
Milton Keynes median daily rate £415 £400 £400
Median daily rate % change year-on-year +3.75% - +10.34%
10th Percentile £250 £270 £263
90th Percentile £550 £550 £530
Buckinghamshire median daily rate £415 £400 £400
% change year-on-year +3.75% - +12.28%
Number of hourly rates quoted 44 23 24
Milton Keynes median hourly rate £13.50 £14.00 £12.94
Median hourly rate % change year-on-year -3.57% +8.17% -15.13%
10th Percentile £9.16 £8.83 £10.58
90th Percentile £17.50 £17.25 £16.68
Buckinghamshire median hourly rate £14.28 £16.00 £14.77
% change year-on-year -10.78% +8.33% -13.12%

ITSM
Job Vacancy Trend in Milton Keynes

Job postings citing ITSM as a percentage of all IT jobs advertised in Milton Keynes.

Job vacancy trend for ITSM in Milton Keynes

ITSM
Contractor Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Milton Keynes.

Contractor daily rate trend for ITSM in Milton Keynes

ITSM
Contractor Daily Rate Histogram in Milton Keynes

The daily rate distribution of IT jobs citing ITSM in Milton Keynes over the 6 months to 24 May 2018.

Contractor daily rate histogram for ITSM in Milton Keynes

ITSM
Contractor Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Milton Keynes.

Contractor hourly rate trend for ITSM in Milton Keynes

For the 6 months to 24 May 2018, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Milton Keynes region with a requirement for ITSM.

1 33 (91.67%) ITIL
2 30 (83.33%) Service Management
3 29 (80.56%) ITIL V3
4 22 (61.11%) Windows
5 20 (55.56%) HP
6 17 (47.22%) Security Cleared
7 16 (44.44%) Analytical Skills
8 15 (41.67%) Virtual Environments
8 15 (41.67%) OVSD
9 14 (38.89%) Linux
10 13 (36.11%) Change Management
10 13 (36.11%) SC Cleared
10 13 (36.11%) Problem-Solving
11 11 (30.56%) Problem Management
11 11 (30.56%) Windows Server 2012
11 11 (30.56%) Firewall
11 11 (30.56%) VMware
12 10 (27.78%) Wireless
12 10 (27.78%) Service Delivery
12 10 (27.78%) Microsoft Office
12 10 (27.78%) Microsoft
12 10 (27.78%) ServiceNow
12 10 (27.78%) VMware Infrastructure
12 10 (27.78%) Network Virtualisation
12 10 (27.78%) Operational Acceptance Criteria
13 9 (25.00%) Windows Server 2008
13 9 (25.00%) DV Cleared
13 9 (25.00%) TCP/IP
13 9 (25.00%) NetApp
14 8 (22.22%) Symantec

ITSM
Co-occurring IT Skills in Milton Keynes by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (16.67%) MS Exchange
1 6 (16.67%) Skype for Business
2 2 (5.56%) Confluence
2 2 (5.56%) Exchange Server 2010
2 2 (5.56%) Exchange Server 2013
3 1 (2.78%) SharePoint
Applications
1 10 (27.78%) Microsoft Office
Cloud Services
1 3 (8.33%) Amazon AWS
1 3 (8.33%) Microsoft Azure
1 3 (8.33%) Office 365
Communications & Networking
1 11 (30.56%) Firewall
2 10 (27.78%) Wireless
3 9 (25.00%) TCP/IP
4 8 (22.22%) BIG-IP
5 7 (19.44%) Cisco ASA
5 7 (19.44%) Cisco ISE
5 7 (19.44%) F5 BIG-IP LTM
6 6 (16.67%) BGP
6 6 (16.67%) ICMP
6 6 (16.67%) IPsec
6 6 (16.67%) iSCSI
6 6 (16.67%) OSPF
7 5 (13.89%) LAN
7 5 (13.89%) Skype
7 5 (13.89%) WAN
8 4 (11.11%) DNS
8 4 (11.11%) Wi-Fi
Development Applications
1 2 (5.56%) JIRA
General
1 6 (16.67%) Retail
2 2 (5.56%) Finance
Job Titles
1 9 (25.00%) Service Manager
1 9 (25.00%) Team Leader
2 6 (16.67%) Network Team Leader
2 6 (16.67%) Storage Specialist
3 4 (11.11%) Analyst
4 3 (8.33%) Delivery Manager
4 3 (8.33%) Infrastructure Team Leader
4 3 (8.33%) Network Manager
4 3 (8.33%) Network Services Manager
4 3 (8.33%) Service Analyst
4 3 (8.33%) Service Desk Analyst
4 3 (8.33%) Services Delivery Manager
4 3 (8.33%) Support Engineer
5 2 (5.56%) 1st Line Support
5 2 (5.56%) 1st Line Support Analyst
5 2 (5.56%) 2nd Line Support
5 2 (5.56%) 2nd Line Support Engineer
5 2 (5.56%) 3rd Line Support
5 2 (5.56%) Messaging Specialist
5 2 (5.56%) Service Desk Manager
Miscellaneous
1 16 (44.44%) Analytical Skills
2 8 (22.22%) Management Information System
3 7 (19.44%) Data Centre
4 4 (11.11%) Mainframe
5 3 (8.33%) Enterprise Cloud
5 3 (8.33%) Video Conferencing
6 2 (5.56%) iPad
6 2 (5.56%) iPhone
6 2 (5.56%) PKI
7 1 (2.78%) CMDB
7 1 (2.78%) Self-Motivation
7 1 (2.78%) Smartphone
Operating Systems
1 22 (61.11%) Windows
2 14 (38.89%) Linux
3 11 (30.56%) Windows Server 2012
4 9 (25.00%) Windows Server 2008
5 7 (19.44%) Windows Server 2003
6 6 (16.67%) Data ONTAP
7 4 (11.11%) Unix
8 3 (8.33%) Windows 10
9 2 (5.56%) Windows 7
Processes & Methodologies
1 33 (91.67%) ITIL
2 30 (83.33%) Service Management
3 29 (80.56%) ITIL V3
4 15 (41.67%) Virtual Environments
5 13 (36.11%) Change Management
5 13 (36.11%) Problem-Solving
6 11 (30.56%) Problem Management
7 10 (27.78%) Network Virtualisation
7 10 (27.78%) Operational Acceptance Criteria
7 10 (27.78%) Service Delivery
8 7 (19.44%) Network Monitoring
9 6 (16.67%) Capacity Management
9 6 (16.67%) Performance Tuning
10 5 (13.89%) Root Cause Analysis
10 5 (13.89%) Trend Analysis
11 4 (11.11%) Decision-Making
11 4 (11.11%) Disaster Recovery
11 4 (11.11%) Incident Management
12 3 (8.33%) Agile Software Development
12 3 (8.33%) Service Design
Programming Languages
1 3 (8.33%) SQL
2 2 (5.56%) PowerShell
Qualifications
1 17 (47.22%) Security Cleared
2 13 (36.11%) SC Cleared
3 9 (25.00%) DV Cleared
4 5 (13.89%) Cisco Certification
4 5 (13.89%) Microsoft Certification
5 4 (11.11%) CCNP
6 3 (8.33%) ITIL Certification
7 2 (5.56%) ITIL Foundation Certificate
7 2 (5.56%) MCP
7 2 (5.56%) MCSE
8 1 (2.78%) (ISC)2 CCSP
8 1 (2.78%) CCA
8 1 (2.78%) CISM
8 1 (2.78%) Citrix Certification
8 1 (2.78%) MCSA
8 1 (2.78%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 3 (8.33%) SLA
System Software
1 10 (27.78%) VMware Infrastructure
2 7 (19.44%) Hyper-V
3 6 (16.67%) NFS
3 6 (16.67%) Virtual Machines
4 5 (13.89%) Active Directory
5 2 (5.56%) VMware Workstation
Systems Management
1 15 (41.67%) OVSD
2 6 (16.67%) Backup Exec
2 6 (16.67%) SCOM
2 6 (16.67%) SCSM
3 2 (5.56%) SCCM
3 2 (5.56%) Symantec Enterprise Vault
Vendors
1 20 (55.56%) HP
2 11 (30.56%) VMware
3 10 (27.78%) Microsoft
3 10 (27.78%) ServiceNow
4 9 (25.00%) NetApp
5 8 (22.22%) F5
5 8 (22.22%) Symantec
6 7 (19.44%) Cisco
7 6 (16.67%) arcserve
7 6 (16.67%) Veeam
8 4 (11.11%) Palo Alto
9 3 (8.33%) Aruba
9 3 (8.33%) Juniper
10 2 (5.56%) McAfee
11 1 (2.78%) Adobe
11 1 (2.78%) Apple
11 1 (2.78%) Blue Coat
11 1 (2.78%) Citrix
11 1 (2.78%) MobileIron