Period
to 9 April 2020

The following table provides summary statistics for contract job vacancies advertised in Milton Keynes with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 9 April 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
Buckinghamshire > Milton Keynes
6 months to
9 Apr 2020
Same period 2019 Same period 2018
Rank 40 24 48
Rank change year-on-year -16 +24 -16
Contract jobs citing Service Management 25 71 72
As % of all contract jobs advertised in Milton Keynes 3.72% 6.72% 4.57%
As % of the Processes & Methodologies category 4.43% 7.68% 5.42%
Number of daily rates quoted 9 50 50
Median daily rate £330 £320 £384
Median daily rate % change year-on-year +3.13% -16.67% -16.97%
10th Percentile £298 £209 £182
90th Percentile £408 £539 £500
Buckinghamshire median daily rate £395 £320 £370
% change year-on-year +23.44% -13.51% -17.78%
Number of hourly rates quoted 10 9 0
Median hourly rate £16.50 £16.00 -
Median hourly rate % change year-on-year +3.13% - -
Buckinghamshire median hourly rate £16.50 £15.00 -
% change year-on-year +10.00% - -

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Milton Keynes with a requirement for process or methodology skills.

All Process and Methodology Skills
Milton Keynes
Contract vacancies with a requirement for process or methodology skills 564 925 1,329
As % of all contract IT jobs advertised in Milton Keynes 83.93% 87.51% 84.43%
Number of daily rates quoted 364 547 717
Median daily rate £425 £438 £410
Median daily rate % change year-on-year -2.86% +6.71% +2.37%
10th Percentile £281 £240 £263
90th Percentile £575 £630 £543
Buckinghamshire median daily rate £425 £425 £413
% change year-on-year - +3.03% +3.13%
Number of hourly rates quoted 45 59 38
Median hourly rate £16.00 £17.00 £14.28
Median hourly rate % change year-on-year -5.88% +19.09% +0.18%
10th Percentile £11.37 £13.25 £10.00
90th Percentile £31.67 £47.75 £24.30
Median hourly rate £15.00 £18.00 £18.00
% change year-on-year -16.67% - +14.29%

Service Management
Job Vacancy Trend in Milton Keynes

Job postings citing Service Management as a proportion of all IT jobs advertised in Milton Keynes.

Job vacancy trend for Service Management in Milton Keynes

Service Management
Contractor Daily Rate Trend in Milton Keynes

3-month moving average daily rate quoted in jobs citing Service Management in Milton Keynes.

Daily rate trend for Service Management in Milton Keynes

Service Management
Daily Rate Histogram in Milton Keynes

Daily rate distribution for jobs citing Service Management in Milton Keynes over the 6 months to 9 April 2020.

Daily rate histogram for Service Management in Milton Keynes

Service Management
Contractor Hourly Rate Trend in Milton Keynes

3-month moving average hourly rates quoted in jobs citing Service Management in Milton Keynes.

Hourly rate trend for Service Management in Milton Keynes

For the 6 months to 9 April 2020, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Milton Keynes region with a requirement for Service Management.

1 19 (76.00%) ITIL
2 15 (60.00%) Microsoft
3 12 (48.00%) Windows
3 12 (48.00%) Microsoft Office
4 11 (44.00%) Active Directory
5 8 (32.00%) ITSM
5 8 (32.00%) Degree
5 8 (32.00%) Windows 10
6 7 (28.00%) Security Cleared
6 7 (28.00%) SC Cleared
6 7 (28.00%) Management Information System
6 7 (28.00%) Stakeholder Management
7 5 (20.00%) Finance
7 5 (20.00%) Change Management
7 5 (20.00%) Remedy
8 4 (16.00%) Windows Server 2003
8 4 (16.00%) OpenView Configuration Management
8 4 (16.00%) HP
8 4 (16.00%) SQL
8 4 (16.00%) VBScript
8 4 (16.00%) VB
8 4 (16.00%) SLA
8 4 (16.00%) Service Delivery
8 4 (16.00%) Windows Vista
8 4 (16.00%) WSUS
8 4 (16.00%) BladeLogic
8 4 (16.00%) Problem Management
8 4 (16.00%) Agile Software Development
8 4 (16.00%) SCCM
8 4 (16.00%) Windows Server 2008

Service Management
Co-occurring IT Skills in Milton Keynes by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 12 (48.00%) Microsoft Office
2 3 (12.00%) Microsoft Excel
3 1 (4.00%) Microsoft PowerPoint
Business Applications
1 3 (12.00%) Hyperion Planning
1 3 (12.00%) Oracle General Ledger
2 1 (4.00%) Remedy ITSM
Database & Business Intelligence
1 3 (12.00%) Essbase
1 3 (12.00%) Oracle Smart View
2 2 (8.00%) Oracle BI EE
2 2 (8.00%) Oracle Reports
Development Applications
1 2 (8.00%) Oracle Forms
General
1 5 (20.00%) Finance
2 4 (16.00%) Public Sector
3 3 (12.00%) General Ledger
4 2 (8.00%) Billing
5 1 (4.00%) Law
Job Titles
1 8 (32.00%) Analyst
1 8 (32.00%) Service Analyst
2 7 (28.00%) IT Analyst
2 7 (28.00%) Senior Analyst
2 7 (28.00%) Senior Service Desk Analyst
2 7 (28.00%) Service Desk Analyst
3 5 (20.00%) Service Manager
4 3 (12.00%) Administrator
4 3 (12.00%) Deployment Specialist
4 3 (12.00%) Hyperion Administrator
4 3 (12.00%) Service Assurance Manager
4 3 (12.00%) Windows Specialist
5 2 (8.00%) Service Transition Manager
5 2 (8.00%) Transition Manager
6 1 (4.00%) Deployment Engineer
6 1 (4.00%) Help Desk Engineer
6 1 (4.00%) Help Desk Support
6 1 (4.00%) ITIL Consultant
6 1 (4.00%) Network Manager
6 1 (4.00%) Remedy Consultant
Miscellaneous
1 7 (28.00%) Management Information System
2 2 (8.00%) Analytical Skills
3 1 (4.00%) Self-Motivation
Operating Systems
1 12 (48.00%) Windows
2 8 (32.00%) Windows 10
3 4 (16.00%) Windows 7
3 4 (16.00%) Windows 8
3 4 (16.00%) Windows Server
3 4 (16.00%) Windows Server 2003
3 4 (16.00%) Windows Server 2008
3 4 (16.00%) Windows Server 2012
3 4 (16.00%) Windows Vista
Processes & Methodologies
1 19 (76.00%) ITIL
2 8 (32.00%) ITSM
3 7 (28.00%) Stakeholder Management
4 5 (20.00%) Change Management
5 4 (16.00%) Agile Software Development
5 4 (16.00%) Patch Management
5 4 (16.00%) Proactive Monitoring
5 4 (16.00%) Problem Management
5 4 (16.00%) Security Patching
5 4 (16.00%) Service Delivery
5 4 (16.00%) Software Deployment
6 3 (12.00%) Business Intelligence
6 3 (12.00%) Data Modelling
6 3 (12.00%) E-business
6 3 (12.00%) ERP
6 3 (12.00%) Problem-Solving
6 3 (12.00%) Root Cause Analysis
6 3 (12.00%) Technology Roadmap
6 3 (12.00%) Time Management
7 2 (8.00%) Project Management
Programming Languages
1 4 (16.00%) SQL
1 4 (16.00%) VB
1 4 (16.00%) VBScript
Qualifications
1 8 (32.00%) Degree
2 7 (28.00%) SC Cleared
2 7 (28.00%) Security Cleared
3 3 (12.00%) ACCA
3 3 (12.00%) CIMA
3 3 (12.00%) DV Cleared
4 2 (8.00%) ITIL Certification
5 1 (4.00%) ITIL Foundation Certificate
5 1 (4.00%) PMI Certification
5 1 (4.00%) PMP
Quality Assurance & Compliance
1 4 (16.00%) SLA
2 2 (8.00%) ISO 9001
System Software
1 11 (44.00%) Active Directory
Systems Management
1 4 (16.00%) BladeLogic
1 4 (16.00%) OpenView Configuration Management
1 4 (16.00%) SCCM
1 4 (16.00%) WSUS
Vendors
1 15 (60.00%) Microsoft
2 5 (20.00%) Remedy
3 4 (16.00%) HP
4 3 (12.00%) Hyperion
4 3 (12.00%) Oracle
5 2 (8.00%) ServiceNow
6 1 (4.00%) BMC
6 1 (4.00%) Openreach