Period
to 21 October 2018

The following table provides summary statistics for contract job vacancies advertised in Milton Keynes with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 21 October 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
Buckinghamshire > Milton Keynes
6 months to
21 Oct 2018
Same period 2017 Same period 2016
Rank 14 53 29
Rank change year-on-year +39 -24 +7
Contract jobs citing Service Management 128 69 84
As % of all contract IT jobs advertised in Milton Keynes 9.25% 4.09% 6.50%
As % of the Processes & Methodologies category 10.66% 4.89% 7.71%
Number of daily rates quoted 101 59 68
Milton Keynes median daily rate £370 £340 £430
Median daily rate % change year-on-year +8.82% -20.93% +13.91%
10th Percentile £210 £136 £268
90th Percentile £500 £538 £579
Buckinghamshire median daily rate £367 £340 £430
% change year-on-year +7.94% -20.93% +12.05%
Number of hourly rates quoted 3 3 0
Milton Keynes median hourly rate £14.00 £14.00 -
Buckinghamshire median hourly rate £14.00 £14.00 -

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Milton Keynes with a requirement for process or methodology skills.

All Process and Methodology Skills
Milton Keynes
Contract vacancies with a requirement for process or methodology skills 1,201 1,411 1,090
As % of all contract IT jobs advertised in Milton Keynes 86.78% 83.69% 84.30%
Number of daily rates quoted 707 725 642
Milton Keynes median daily rate £400 £400 £413
Median daily rate % change year-on-year - -3.03% +9.27%
10th Percentile £239 £255 £256
90th Percentile £575 £530 £550
Buckinghamshire median daily rate £400 £400 £406
% change year-on-year - -1.37% +8.15%
Number of hourly rates quoted 56 46 35
Milton Keynes median hourly rate £14.03 £13.85 £12.00
Median hourly rate % change year-on-year +1.26% +15.42% -15.46%
10th Percentile £9.59 £8.64 £9.00
90th Percentile £18.00 £19.50 £15.15
Buckinghamshire median hourly rate £14.50 £15.00 £14.43
% change year-on-year -3.37% +3.99% -11.23%

Service Management
Job Vacancy Trend in Milton Keynes

Job postings citing Service Management as a percentage of all IT jobs advertised in Milton Keynes.

Job vacancy trend for Service Management in Milton Keynes

Service Management
Contractor Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Milton Keynes.

Contractor daily rate trend for Service Management in Milton Keynes

Service Management
Contractor Daily Rate Histogram in Milton Keynes

The daily rate distribution of IT jobs citing Service Management in Milton Keynes over the 6 months to 21 October 2018.

Contractor daily rate histogram for Service Management in Milton Keynes

Service Management
Contractor Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Milton Keynes.

Contractor hourly rate trend for Service Management in Milton Keynes

For the 6 months to 21 October 2018, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Milton Keynes region with a requirement for Service Management.

1 119 (92.97%) ITIL
2 80 (62.50%) Security Cleared
3 76 (59.38%) SC Cleared
4 61 (47.66%) ITIL V3
5 59 (46.09%) ITSM
6 51 (39.84%) DV Cleared
7 44 (34.38%) Microsoft
8 36 (28.13%) Windows
9 35 (27.34%) Service Delivery
9 35 (27.34%) Problem-Solving
10 29 (22.66%) Microsoft Office
11 28 (21.88%) HP
12 27 (21.09%) Analytical Skills
13 23 (17.97%) Change Management
13 23 (17.97%) Finance
13 23 (17.97%) SQL
14 21 (16.41%) Linux
14 21 (16.41%) Active Directory
14 21 (16.41%) Office 365
15 20 (15.63%) Windows Server 2008
16 19 (14.84%) SLA
16 19 (14.84%) VMware
17 18 (14.06%) Management Information System
18 17 (13.28%) MS Exchange
18 17 (13.28%) Problem Management
18 17 (13.28%) Virtual Environments
19 16 (12.50%) CRM
19 16 (12.50%) OVSD
20 15 (11.72%) Microsoft Certification
20 15 (11.72%) Configuration Management

Service Management
Co-occurring IT Skills in Milton Keynes by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (13.28%) MS Exchange
2 10 (7.81%) SharePoint
3 9 (7.03%) Exchange Server 2003
4 8 (6.25%) Exchange Server 2007
4 8 (6.25%) IIS
4 8 (6.25%) Skype for Business
5 4 (3.13%) SharePoint 2010
5 4 (3.13%) SharePoint 2013
6 1 (0.78%) Exchange Server 2010
Applications
1 29 (22.66%) Microsoft Office
2 4 (3.13%) Microsoft Excel
Business Applications
1 7 (5.47%) Dynamics CRM
2 1 (0.78%) assyst
Cloud Services
1 21 (16.41%) Office 365
2 15 (11.72%) Microsoft Azure
3 12 (9.38%) Azure Active Directory
4 4 (3.13%) OneDrive
5 3 (2.34%) Dynamics 365
6 2 (1.56%) IaaS
7 1 (0.78%) Cloud Computing
Communications & Networking
1 8 (6.25%) Firewall
2 6 (4.69%) LAN
3 5 (3.91%) WAN
4 4 (3.13%) Skype
4 4 (3.13%) Wi-Fi
5 3 (2.34%) DNS
6 2 (1.56%) iSCSI
7 1 (0.78%) BGP
7 1 (0.78%) BIG-IP
7 1 (0.78%) Cisco ASA
7 1 (0.78%) Cisco ISE
7 1 (0.78%) Cisco Nexus
7 1 (0.78%) F5 BIG-IP LTM
7 1 (0.78%) Internet
7 1 (0.78%) IPsec
7 1 (0.78%) SSL
7 1 (0.78%) TCP/IP
7 1 (0.78%) Telepresence
Database & Business Intelligence
1 14 (10.94%) SQL Server
2 7 (5.47%) SQL Server 2008
3 4 (3.13%) MongoDB
3 4 (3.13%) MySQL
3 4 (3.13%) Power BI
Development Applications
1 3 (2.34%) Visual Studio
General
1 23 (17.97%) Finance
2 4 (3.13%) Retail
3 1 (0.78%) Automotive
3 1 (0.78%) Banking
3 1 (0.78%) Legal
3 1 (0.78%) Local Government
3 1 (0.78%) Telecoms
Job Titles
1 37 (28.91%) Analyst
2 25 (19.53%) Service Manager
3 17 (13.28%) Service Analyst
4 11 (8.59%) Service Desk Analyst
4 11 (8.59%) Service Transition Manager
4 11 (8.59%) Transition Manager
5 10 (7.81%) Designer
6 9 (7.03%) Applications Support
7 7 (5.47%) Change Analyst
7 7 (5.47%) Developer
7 7 (5.47%) Release Manager
7 7 (5.47%) Support Specialist
8 6 (4.69%) Applications Specialist
8 6 (4.69%) Applications Support Specialist
8 6 (4.69%) Business Analyst
8 6 (4.69%) Change and Release Manager
8 6 (4.69%) Change Manager
8 6 (4.69%) Service Assurance Manager
8 6 (4.69%) Service Management Analyst
8 6 (4.69%) Support Analyst
Libraries, Frameworks & Software Standards
1 3 (2.34%) .NET
1 3 (2.34%) ASP.NET
2 1 (0.78%) CSS
Miscellaneous
1 27 (21.09%) Analytical Skills
2 18 (14.06%) Management Information System
3 10 (7.81%) Data Centre
4 7 (5.47%) Self-Motivation
5 6 (4.69%) CMDB
6 4 (3.13%) Mainframe
6 4 (3.13%) Mobile App
7 2 (1.56%) Computer Science
7 2 (1.56%) Fat Client
7 2 (1.56%) Thin Client
7 2 (1.56%) User Experience
8 1 (0.78%) Freedom of Information
Operating Systems
1 36 (28.13%) Windows
2 21 (16.41%) Linux
3 20 (15.63%) Windows Server 2008
4 15 (11.72%) Windows Server
5 13 (10.16%) Unix
6 11 (8.59%) Windows Server 2012
7 6 (4.69%) Windows Server 2003
8 5 (3.91%) CentOS
8 5 (3.91%) Ubuntu
9 3 (2.34%) Windows 10
9 3 (2.34%) Windows 7
10 2 (1.56%) Android
10 2 (1.56%) Data ONTAP
11 1 (0.78%) Windows 8
Processes & Methodologies
1 119 (92.97%) ITIL
2 61 (47.66%) ITIL V3
3 59 (46.09%) ITSM
4 35 (27.34%) Problem-Solving
4 35 (27.34%) Service Delivery
5 23 (17.97%) Change Management
6 17 (13.28%) Problem Management
6 17 (13.28%) Virtual Environments
7 16 (12.50%) CRM
8 15 (11.72%) Configuration Management
8 15 (11.72%) Project Management
9 13 (10.16%) Critical Thinking
10 12 (9.38%) Service Design
11 11 (8.59%) Release Management
12 10 (7.81%) Agile Software Development
12 10 (7.81%) Stakeholder Management
13 9 (7.03%) Asset Management
13 9 (7.03%) Infrastructure Monitoring
14 8 (6.25%) PRINCE2
14 8 (6.25%) Root Cause Analysis
Programming Languages
1 23 (17.97%) SQL
2 11 (8.59%) PowerShell
3 3 (2.34%) C#
3 3 (2.34%) JavaScript
Qualifications
1 80 (62.50%) Security Cleared
2 76 (59.38%) SC Cleared
3 51 (39.84%) DV Cleared
4 15 (11.72%) Microsoft Certification
5 13 (10.16%) ITIL Certification
6 12 (9.38%) ITIL Foundation Certificate
7 7 (5.47%) MCITP
8 6 (4.69%) MCDBA
9 5 (3.91%) MCSE
10 4 (3.13%) MCP
10 4 (3.13%) PRINCE2 Certification
11 2 (1.56%) Degree
12 1 (0.78%) BPSS Clearance
12 1 (0.78%) CCNA
12 1 (0.78%) CCNP
12 1 (0.78%) Cisco Certification
12 1 (0.78%) Computer Science Degree
Quality Assurance & Compliance
1 19 (14.84%) SLA
2 3 (2.34%) Government Security Classifications
3 2 (1.56%) COBIT
4 1 (0.78%) Data Quality
4 1 (0.78%) ISO/IEC 20000
4 1 (0.78%) QA
System Software
1 21 (16.41%) Active Directory
2 15 (11.72%) VMware Infrastructure
3 7 (5.47%) Virtual Machines
4 5 (3.91%) Hyper-V
5 4 (3.13%) VMware Workstation
6 2 (1.56%) NFS
6 2 (1.56%) Terminal Server
Systems Management
1 16 (12.50%) OVSD
2 5 (3.91%) Nagios
3 3 (2.34%) Backup Exec
4 2 (1.56%) HP SiteScope
4 2 (1.56%) SCSM
5 1 (0.78%) Ansible
5 1 (0.78%) Cisco Prime
5 1 (0.78%) NetVault Backup
5 1 (0.78%) Puppet
5 1 (0.78%) SCOM
Vendors
1 44 (34.38%) Microsoft
2 28 (21.88%) HP
3 19 (14.84%) VMware
4 14 (10.94%) Citrix
5 11 (8.59%) ServiceNow
6 6 (4.69%) F5
6 6 (4.69%) webMethods
7 5 (3.91%) NetApp
8 3 (2.34%) Lumension
9 2 (1.56%) arcserve
9 2 (1.56%) Oracle
9 2 (1.56%) SAP
9 2 (1.56%) Splunk
9 2 (1.56%) Symantec
9 2 (1.56%) Veeam
10 1 (0.78%) Aruba
10 1 (0.78%) Blue Coat
10 1 (0.78%) Cisco
10 1 (0.78%) Juniper
10 1 (0.78%) Remedy