Period
to 21 November 2017

The following table provides summary statistics for contract job vacancies advertised in Milton Keynes with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 21 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
Buckinghamshire > Milton Keynes
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 54 28 33
Rank change year-on-year -26 +5 -8
Contract jobs citing Service Management 65 76 103
As % of all contract IT jobs advertised in Milton Keynes 3.71% 5.97% 5.35%
As % of the Processes & Methodologies category 4.45% 7.01% 6.61%
Number of daily rates quoted 55 63 68
Milton Keynes median daily rate £340 £438 £399
Median daily rate % change year-on-year -22.29% +9.65% +30.82%
10th Percentile £136 £276 £145
90th Percentile £500 £585 £452
Buckinghamshire median daily rate £340 £434 £400
% change year-on-year -21.70% +8.56% +28.00%
Number of hourly rates quoted 3 0 1
Milton Keynes median hourly rate £14.00 - £14.00
Buckinghamshire median hourly rate £14.00 - £14.00

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Milton Keynes with a requirement for process or methodology skills.

All Process and Methodology Skills
Milton Keynes
Contract vacancies with a requirement for process or methodology skills 1461 1084 1559
As % of all contract IT jobs advertised in Milton Keynes 83.30% 85.09% 80.94%
Number of daily rates quoted 764 635 846
Milton Keynes median daily rate £400 £416 £385
Median daily rate % change year-on-year -3.73% +7.92% +10.00%
10th Percentile £263 £242 £250
90th Percentile £529 £550 £500
Buckinghamshire median daily rate £400 £408 £375
% change year-on-year -1.84% +8.67% +7.14%
Number of hourly rates quoted 54 33 37
Milton Keynes median hourly rate £14.00 £14.00 £16.00
Median hourly rate % change year-on-year - -12.50% +23.08%
10th Percentile £8.79 £9.00 £9.40
90th Percentile £24.70 £38.75 £25.05
Buckinghamshire median hourly rate £16.50 £15.00 £16.25
% change year-on-year +10.00% -7.69% +27.45%

Service Management
Job Vacancy Trend in Milton Keynes

Job postings citing Service Management as a percentage of all IT jobs advertised in Milton Keynes.

Job vacancy trend for Service Management in Milton Keynes

Service Management
Contractor Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Milton Keynes.

Contractor daily rate trend for Service Management in Milton Keynes

Service Management
Contractor Daily Rate Histogram in Milton Keynes

The daily rate distribution of IT jobs citing Service Management in Milton Keynes over the 6 months to 21 November 2017.

Contractor daily rate histogram for Service Management in Milton Keynes

Service Management
Contractor Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Milton Keynes.

Contractor hourly rate trend for Service Management in Milton Keynes

For the 6 months to 21 November 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Milton Keynes region with a requirement for Service Management.

1 57 (87.69%) ITIL
2 48 (73.85%) Security Cleared
3 37 (56.92%) SC Cleared
4 30 (46.15%) DV Cleared
5 27 (41.54%) ITSM
6 26 (40.00%) ITIL V3
7 24 (36.92%) ITIL Foundation Certificate
8 23 (35.38%) SLA
9 21 (32.31%) HP
10 20 (30.77%) Service Delivery
10 20 (30.77%) Service Design
11 19 (29.23%) Finance
12 17 (26.15%) SQL
13 16 (24.62%) ISO/IEC 20000
14 14 (21.54%) Windows
15 13 (20.00%) OVSD
16 12 (18.46%) Analytical Skills
17 11 (16.92%) Incident Management
17 11 (16.92%) Problem Management
17 11 (16.92%) Microsoft Office
18 10 (15.38%) Logistics
19 9 (13.85%) ISO 9001
19 9 (13.85%) Microsoft
19 9 (13.85%) Project Management
19 9 (13.85%) ServiceNow
20 8 (12.31%) Ticket Management
20 8 (12.31%) Windows Server 2012
20 8 (12.31%) Office 365
20 8 (12.31%) Virtual Environments
20 8 (12.31%) ITIL Certification

Service Management
Co-occurring IT Skills in Milton Keynes by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (10.77%) SharePoint
2 4 (6.15%) IIS
3 3 (4.62%) Exchange Server 2010
3 3 (4.62%) MS Exchange
3 3 (4.62%) Skype for Business
4 2 (3.08%) Exchange Server 2013
Applications
1 11 (16.92%) Microsoft Office
2 2 (3.08%) Microsoft Excel
2 2 (3.08%) Microsoft PowerPoint
Business Applications
1 5 (7.69%) Dynamics CRM
2 4 (6.15%) Dynamics GP
Cloud Services
1 8 (12.31%) Office 365
2 1 (1.54%) IaaS
Communications & Networking
1 2 (3.08%) BIG-IP
1 2 (3.08%) LAN
1 2 (3.08%) Skype
1 2 (3.08%) WAN
1 2 (3.08%) WLAN
2 1 (1.54%) BGP
2 1 (1.54%) Cisco ASA
2 1 (1.54%) Firewall
2 1 (1.54%) ICMP
2 1 (1.54%) TCP/IP
2 1 (1.54%) Wireless
Database & Business Intelligence
1 4 (6.15%) SQL Server
1 4 (6.15%) SQL Server 2008
General
1 19 (29.23%) Finance
2 3 (4.62%) Military
3 1 (1.54%) Telecoms
Job Titles
1 15 (23.08%) Analyst
2 14 (21.54%) Service Manager
3 9 (13.85%) Service Analyst
4 8 (12.31%) Service Desk Analyst
5 7 (10.77%) Architect
5 7 (10.77%) Designer
6 6 (9.23%) Services Delivery Manager
7 5 (7.69%) 3rd Line Support
7 5 (7.69%) Delivery Manager
7 5 (7.69%) Incident Manager
7 5 (7.69%) Problem Manager
7 5 (7.69%) Service Architect
8 4 (6.15%) 1st Line Service Desk Analyst
8 4 (6.15%) 1st Line Support
8 4 (6.15%) Major Incident Manager
8 4 (6.15%) Security Manager
8 4 (6.15%) Service Security Manager
9 3 (4.62%) ITIL Manager
9 3 (4.62%) Technical Manager
9 3 (4.62%) Technical Services Manager
Libraries, Frameworks & Software Standards
1 4 (6.15%) .NET
Miscellaneous
1 12 (18.46%) Analytical Skills
2 6 (9.23%) Management Information System
3 4 (6.15%) Data Protection Act
4 2 (3.08%) User Experience
4 2 (3.08%) Virtual Team
5 1 (1.54%) CMDB
5 1 (1.54%) Video Conferencing
Operating Systems
1 14 (21.54%) Windows
2 8 (12.31%) Linux
2 8 (12.31%) Windows Server 2008
2 8 (12.31%) Windows Server 2012
3 6 (9.23%) Windows Server 2003
4 4 (6.15%) Unix
5 3 (4.62%) Windows Server
6 1 (1.54%) Windows 7
6 1 (1.54%) Windows 8
Processes & Methodologies
1 57 (87.69%) ITIL
2 27 (41.54%) ITSM
3 26 (40.00%) ITIL V3
4 20 (30.77%) Service Delivery
4 20 (30.77%) Service Design
5 11 (16.92%) Incident Management
5 11 (16.92%) Problem Management
6 10 (15.38%) Logistics
7 9 (13.85%) Project Management
8 8 (12.31%) Ticket Management
8 8 (12.31%) Virtual Environments
9 7 (10.77%) CRM
9 7 (10.77%) Customer Engagement
9 7 (10.77%) Stakeholder Management
10 6 (9.23%) Change Management
10 6 (9.23%) Matrix Management
10 6 (9.23%) Performance Management
11 5 (7.69%) Line Management
11 5 (7.69%) Operational Acceptance Criteria
12 4 (6.15%) Contract Management
Programming Languages
1 17 (26.15%) SQL
2 4 (6.15%) PowerShell
Qualifications
1 48 (73.85%) Security Cleared
2 37 (56.92%) SC Cleared
3 30 (46.15%) DV Cleared
4 24 (36.92%) ITIL Foundation Certificate
5 8 (12.31%) ITIL Certification
6 4 (6.15%) MCP
6 4 (6.15%) MCSE
6 4 (6.15%) Microsoft Certification
7 1 (1.54%) CCNP
7 1 (1.54%) Cisco Certification
Quality Assurance & Compliance
1 23 (35.38%) SLA
2 16 (24.62%) ISO/IEC 20000
3 9 (13.85%) ISO 9001
4 2 (3.08%) QA
5 1 (1.54%) Data Quality
System Software
1 8 (12.31%) Active Directory
1 8 (12.31%) Hyper-V
2 7 (10.77%) VMware Infrastructure
2 7 (10.77%) VMware Workstation
3 1 (1.54%) XenApp
Systems Management
1 13 (20.00%) OVSD
2 3 (4.62%) SCCM
3 2 (3.08%) HP SiteScope
3 2 (3.08%) Symantec Enterprise Vault
4 1 (1.54%) OpenView
Vendors
1 21 (32.31%) HP
2 9 (13.85%) Microsoft
2 9 (13.85%) ServiceNow
3 8 (12.31%) VMware
4 4 (6.15%) Citrix
5 3 (4.62%) Cisco
6 2 (3.08%) F5
6 2 (3.08%) Remedy
6 2 (3.08%) SAP
6 2 (3.08%) Splunk
6 2 (3.08%) Symantec
7 1 (1.54%) NetApp
7 1 (1.54%) Palo Alto
7 1 (1.54%) Polycom