Period
to 16 August 2018

The following table provides summary statistics for contract job vacancies advertised in Milton Keynes with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 16 August 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
Buckinghamshire > Milton Keynes
6 months to
16 Aug 2018
Same period 2017 Same period 2016
Rank 19 49 33
Rank change year-on-year +30 -16 0
Contract jobs citing Service Management 113 68 80
As % of all contract IT jobs advertised in Milton Keynes 7.52% 4.14% 5.76%
As % of the Processes & Methodologies category 8.93% 4.87% 6.77%
Number of daily rates quoted 87 54 56
Milton Keynes median daily rate £375 £416 £415
Median daily rate % change year-on-year -9.86% +0.24% +38.33%
10th Percentile £207 £291 £250
90th Percentile £530 £538 £488
Buckinghamshire median daily rate £370 £416 £415
% change year-on-year -11.06% +0.24% +29.69%
Number of hourly rates quoted 1 3 0
Milton Keynes median hourly rate £14.00 £14.00 -
Buckinghamshire median hourly rate £16.50 £14.00 -
% change year-on-year +17.86% - -

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Milton Keynes with a requirement for process or methodology skills.

All Process and Methodology Skills
Milton Keynes
Contract vacancies with a requirement for process or methodology skills 1,265 1,395 1,182
As % of all contract IT jobs advertised in Milton Keynes 84.22% 85.01% 85.10%
Number of daily rates quoted 717 689 679
Milton Keynes median daily rate £400 £400 £406
Median daily rate % change year-on-year - -1.36% +8.13%
10th Percentile £225 £255 £250
90th Percentile £575 £538 £526
Buckinghamshire median daily rate £400 £400 £400
Number of hourly rates quoted 58 32 32
Milton Keynes median hourly rate £13.50 £14.00 £12.00
Median hourly rate % change year-on-year -3.57% +16.67% -15.46%
10th Percentile £9.21 £9.00 £9.00
90th Percentile £16.20 £18.63 £15.00
Buckinghamshire median hourly rate £14.05 £15.00 £14.00
% change year-on-year -6.33% +7.14% -20.00%

Service Management
Job Vacancy Trend in Milton Keynes

Job postings citing Service Management as a percentage of all IT jobs advertised in Milton Keynes.

Job vacancy trend for Service Management in Milton Keynes

Service Management
Contractor Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Milton Keynes.

Contractor daily rate trend for Service Management in Milton Keynes

Service Management
Contractor Daily Rate Histogram in Milton Keynes

The daily rate distribution of IT jobs citing Service Management in Milton Keynes over the 6 months to 16 August 2018.

Contractor daily rate histogram for Service Management in Milton Keynes

Service Management
Contractor Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Milton Keynes.

Contractor hourly rate trend for Service Management in Milton Keynes

For the 6 months to 16 August 2018, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Milton Keynes region with a requirement for Service Management.

1 99 (87.61%) ITIL
2 67 (59.29%) Security Cleared
3 64 (56.64%) SC Cleared
4 49 (43.36%) ITSM
5 48 (42.48%) ITIL V3
6 43 (38.05%) DV Cleared
7 40 (35.40%) Service Delivery
8 34 (30.09%) Finance
9 30 (26.55%) Windows
10 28 (24.78%) Change Management
11 27 (23.89%) Analytical Skills
11 27 (23.89%) Problem-Solving
12 22 (19.47%) SLA
13 21 (18.58%) HP
13 21 (18.58%) Service Design
13 21 (18.58%) Virtual Environments
14 20 (17.70%) Microsoft
14 20 (17.70%) Linux
15 19 (16.81%) Active Directory
15 19 (16.81%) ServiceNow
16 18 (15.93%) Microsoft Office
17 17 (15.04%) SQL
18 16 (14.16%) ITIL Foundation Certificate
18 16 (14.16%) VMware
19 15 (13.27%) VMware Infrastructure
20 14 (12.39%) Data Centre
20 14 (12.39%) Risk Management
20 14 (12.39%) Configuration Management
21 13 (11.50%) Unix
21 13 (11.50%) Office 365

Service Management
Co-occurring IT Skills in Milton Keynes by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (8.85%) SharePoint
2 8 (7.08%) IIS
3 7 (6.19%) MS Exchange
4 6 (5.31%) Skype for Business
5 4 (3.54%) SharePoint 2010
5 4 (3.54%) SharePoint 2013
6 3 (2.65%) Exchange Server 2010
7 2 (1.77%) Confluence
7 2 (1.77%) Exchange Server 2013
8 1 (0.88%) Exchange Server 2003
8 1 (0.88%) Exchange Server 2007
Applications
1 18 (15.93%) Microsoft Office
2 3 (2.65%) MS Visio
Business Applications
1 4 (3.54%) Dynamics CRM
2 1 (0.88%) assyst
Cloud Services
1 13 (11.50%) Office 365
2 5 (4.42%) Azure Active Directory
2 5 (4.42%) Microsoft Azure
Communications & Networking
1 8 (7.08%) Firewall
2 6 (5.31%) LAN
3 5 (4.42%) WAN
4 4 (3.54%) BGP
4 4 (3.54%) Cisco ASA
4 4 (3.54%) DNS
4 4 (3.54%) ICMP
4 4 (3.54%) IPsec
4 4 (3.54%) OSPF
4 4 (3.54%) TCP/IP
4 4 (3.54%) Wi-Fi
4 4 (3.54%) Wireless
5 3 (2.65%) BIG-IP
6 2 (1.77%) Cisco ISE
6 2 (1.77%) F5 BIG-IP LTM
6 2 (1.77%) iSCSI
6 2 (1.77%) Skype
Database & Business Intelligence
1 4 (3.54%) MySQL
1 4 (3.54%) SQL Server
2 1 (0.88%) Data Warehouse
2 1 (0.88%) OLTP
Development Applications
1 2 (1.77%) JIRA
General
1 34 (30.09%) Finance
2 8 (7.08%) Retail
3 3 (2.65%) Legal
4 1 (0.88%) Banking
4 1 (0.88%) Local Government
Job Titles
1 27 (23.89%) Analyst
2 22 (19.47%) Service Manager
3 17 (15.04%) Designer
4 10 (8.85%) Change Analyst
5 9 (7.96%) Applications Support
6 8 (7.08%) Delivery Manager
6 8 (7.08%) Services Delivery Manager
7 7 (6.19%) Release Manager
7 7 (6.19%) Service Analyst
7 7 (6.19%) Support Specialist
8 6 (5.31%) Applications Specialist
8 6 (5.31%) Applications Support Specialist
8 6 (5.31%) Architect
8 6 (5.31%) Change and Release Manager
8 6 (5.31%) Change Manager
8 6 (5.31%) Service Assurance Manager
9 5 (4.42%) Business Analyst
9 5 (4.42%) Configuration Analyst
9 5 (4.42%) ITIL Service Designer
9 5 (4.42%) Support Analyst
Miscellaneous
1 27 (23.89%) Analytical Skills
2 14 (12.39%) Data Centre
3 9 (7.96%) Management Information System
4 5 (4.42%) CMDB
4 5 (4.42%) Mainframe
5 4 (3.54%) Self-Motivation
5 4 (3.54%) Video Conferencing
6 1 (0.88%) Clustering
6 1 (0.88%) Computer Science
6 1 (0.88%) Freedom of Information
6 1 (0.88%) HACMP
6 1 (0.88%) N-Tier
6 1 (0.88%) User Experience
Operating Systems
1 30 (26.55%) Windows
2 20 (17.70%) Linux
3 13 (11.50%) Unix
4 12 (10.62%) Windows Server 2008
5 11 (9.73%) Windows Server 2012
6 5 (4.42%) Windows 10
6 5 (4.42%) Windows Server
7 4 (3.54%) Windows Server 2003
8 2 (1.77%) Data ONTAP
9 1 (0.88%) AIX
9 1 (0.88%) Mac OS X
9 1 (0.88%) Red Hat Enterprise Linux
9 1 (0.88%) Solaris
9 1 (0.88%) Windows 7
9 1 (0.88%) Windows 8
Processes & Methodologies
1 99 (87.61%) ITIL
2 49 (43.36%) ITSM
3 48 (42.48%) ITIL V3
4 40 (35.40%) Service Delivery
5 28 (24.78%) Change Management
6 27 (23.89%) Problem-Solving
7 21 (18.58%) Service Design
7 21 (18.58%) Virtual Environments
8 14 (12.39%) Configuration Management
8 14 (12.39%) Risk Management
9 11 (9.73%) PRINCE2
10 10 (8.85%) Agile Software Development
10 10 (8.85%) Problem Management
10 10 (8.85%) Release Management
11 9 (7.96%) CRM
11 9 (7.96%) Infrastructure Monitoring
11 9 (7.96%) Operational Acceptance Criteria
11 9 (7.96%) Stakeholder Management
12 8 (7.08%) Project Management
12 8 (7.08%) Validation
Programming Languages
1 17 (15.04%) SQL
2 6 (5.31%) PowerShell
3 1 (0.88%) Java
Qualifications
1 67 (59.29%) Security Cleared
2 64 (56.64%) SC Cleared
3 43 (38.05%) DV Cleared
4 16 (14.16%) ITIL Foundation Certificate
5 11 (9.73%) ITIL Certification
6 9 (7.96%) Microsoft Certification
7 7 (6.19%) MCITP
8 6 (5.31%) MCDBA
9 5 (4.42%) PRINCE2 Certification
10 4 (3.54%) Cisco Certification
11 3 (2.65%) CCNP
11 3 (2.65%) MCSE
12 2 (1.77%) Degree
12 2 (1.77%) MCP
13 1 (0.88%) (ISC)2 CCSP
13 1 (0.88%) BPSS Clearance
13 1 (0.88%) CISM
13 1 (0.88%) Computer Science Degree
Quality Assurance & Compliance
1 22 (19.47%) SLA
2 5 (4.42%) ISO 9001
3 2 (1.77%) COBIT
4 1 (0.88%) ISO/IEC 20000
4 1 (0.88%) PMO
System Software
1 19 (16.81%) Active Directory
2 15 (13.27%) VMware Infrastructure
3 7 (6.19%) Hyper-V
4 5 (4.42%) VMware Workstation
5 2 (1.77%) NFS
5 2 (1.77%) Virtual Machines
6 1 (0.88%) GPFS
6 1 (0.88%) Veritas Cluster Server
6 1 (0.88%) XenApp
Systems Management
1 11 (9.73%) OVSD
2 5 (4.42%) SCCM
3 2 (1.77%) Backup Exec
3 2 (1.77%) SCSM
3 2 (1.77%) Symantec Enterprise Vault
4 1 (0.88%) HP SiteScope
4 1 (0.88%) SCOM
4 1 (0.88%) Symantec Endpoint Protection
Vendors
1 21 (18.58%) HP
2 20 (17.70%) Microsoft
3 19 (16.81%) ServiceNow
4 16 (14.16%) VMware
5 9 (7.96%) Citrix
6 8 (7.08%) F5
7 7 (6.19%) NetApp
8 5 (4.42%) Cisco
8 5 (4.42%) Symantec
9 3 (2.65%) Lumension
9 3 (2.65%) Oracle
9 3 (2.65%) Palo Alto
9 3 (2.65%) Sage
10 2 (1.77%) arcserve
10 2 (1.77%) Aruba
10 2 (1.77%) Veeam
11 1 (0.88%) Intel
11 1 (0.88%) Juniper
11 1 (0.88%) Remedy
11 1 (0.88%) SAP