Period
to 15 December 2018

The following table provides summary statistics for contract job vacancies advertised in Milton Keynes with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 15 December 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
Buckinghamshire > Milton Keynes
6 months to
15 Dec 2018
Same period 2017 Same period 2016
Rank 15 61 32
Rank change year-on-year +46 -29 +5
Contract jobs citing Service Management 114 62 76
As % of all contract IT jobs advertised in Milton Keynes 9.22% 3.51% 6.12%
As % of the Processes & Methodologies category 10.47% 4.15% 7.10%
Number of daily rates quoted 86 49 63
Milton Keynes median daily rate £389 £340 £440
Median daily rate % change year-on-year +14.34% -22.73% +7.58%
10th Percentile £210 £134 £170
90th Percentile £500 £416 £585
Buckinghamshire median daily rate £388 £340 £439
% change year-on-year +13.97% -22.51% +7.27%
Number of hourly rates quoted 7 3 0
Milton Keynes median hourly rate £14.00 £14.00 -
Buckinghamshire median hourly rate £15.00 £14.00 -
% change year-on-year +7.14% - -

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Milton Keynes with a requirement for process or methodology skills.

All Process and Methodology Skills
Milton Keynes
Contract vacancies with a requirement for process or methodology skills 1,089 1,495 1,071
As % of all contract IT jobs advertised in Milton Keynes 88.04% 84.56% 86.23%
Number of daily rates quoted 635 779 637
Milton Keynes median daily rate £415 £400 £425
Median daily rate % change year-on-year +3.75% -5.88% +10.39%
10th Percentile £240 £263 £230
90th Percentile £623 £530 £566
Buckinghamshire median daily rate £415 £400 £413
% change year-on-year +3.75% -3.03% +10.00%
Number of hourly rates quoted 66 53 37
Milton Keynes median hourly rate £14.47 £14.50 £14.00
Median hourly rate % change year-on-year -0.24% +3.57% -
10th Percentile £10.59 £9.00 £9.00
90th Percentile £26.65 £24.80 £38.75
Buckinghamshire median hourly rate £14.90 £17.00 £15.00
% change year-on-year -12.35% +13.33% -7.06%

Service Management
Job Vacancy Trend in Milton Keynes

Job postings citing Service Management as a percentage of all IT jobs advertised in Milton Keynes.

Job vacancy trend for Service Management in Milton Keynes

Service Management
Contractor Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Milton Keynes.

Contractor daily rate trend for Service Management in Milton Keynes

Service Management
Contractor Daily Rate Histogram in Milton Keynes

The daily rate distribution of IT jobs citing Service Management in Milton Keynes over the 6 months to 15 December 2018.

Contractor daily rate histogram for Service Management in Milton Keynes

Service Management
Contractor Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Milton Keynes.

Contractor hourly rate trend for Service Management in Milton Keynes

For the 6 months to 15 December 2018, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Milton Keynes region with a requirement for Service Management.

1 101 (88.60%) ITIL
2 69 (60.53%) Security Cleared
3 65 (57.02%) SC Cleared
4 51 (44.74%) ITIL V3
5 49 (42.98%) ITSM
6 43 (37.72%) Microsoft
7 40 (35.09%) DV Cleared
8 38 (33.33%) Windows
9 30 (26.32%) Active Directory
10 28 (24.56%) HP
10 28 (24.56%) Service Delivery
11 26 (22.81%) Windows Server 2008
11 26 (22.81%) Problem-Solving
12 25 (21.93%) Office 365
13 23 (20.18%) SQL
14 21 (18.42%) Analytical Skills
15 20 (17.54%) Microsoft Office
16 19 (16.67%) Project Management
17 17 (14.91%) CRM
17 17 (14.91%) OVSD
17 17 (14.91%) Microsoft Azure
17 17 (14.91%) Problem Management
18 16 (14.04%) Finance
18 16 (14.04%) Linux
18 16 (14.04%) Microsoft Certification
19 15 (13.16%) MS Exchange
19 15 (13.16%) VMware
19 15 (13.16%) ITIL Foundation Certificate
20 14 (12.28%) Azure Active Directory
20 14 (12.28%) Management Information System

Service Management
Co-occurring IT Skills in Milton Keynes by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (13.16%) MS Exchange
2 10 (8.77%) Exchange Server 2003
3 9 (7.89%) Exchange Server 2007
4 6 (5.26%) IIS
4 6 (5.26%) SharePoint
5 5 (4.39%) Skype for Business
6 4 (3.51%) SharePoint 2010
6 4 (3.51%) SharePoint 2013
Applications
1 20 (17.54%) Microsoft Office
2 5 (4.39%) Microsoft Excel
Business Applications
1 3 (2.63%) Dynamics CRM
Cloud Services
1 25 (21.93%) Office 365
2 17 (14.91%) Microsoft Azure
3 14 (12.28%) Azure Active Directory
4 5 (4.39%) OneDrive
5 3 (2.63%) Dynamics 365
6 2 (1.75%) IaaS
7 1 (0.88%) Cloud Computing
Communications & Networking
1 7 (6.14%) Firewall
2 5 (4.39%) Skype
3 2 (1.75%) LAN
3 2 (1.75%) WAN
3 2 (1.75%) Wi-Fi
4 1 (0.88%) BGP
4 1 (0.88%) BIG-IP
4 1 (0.88%) Cisco ASA
4 1 (0.88%) Cisco ISE
4 1 (0.88%) Cisco Nexus
4 1 (0.88%) DNS
4 1 (0.88%) F5 BIG-IP LTM
4 1 (0.88%) Internet
4 1 (0.88%) IPsec
4 1 (0.88%) SSL
4 1 (0.88%) TCP/IP
4 1 (0.88%) Telepresence
Database & Business Intelligence
1 12 (10.53%) SQL Server
2 9 (7.89%) SQL Server 2008
3 5 (4.39%) Power BI
4 4 (3.51%) MongoDB
5 1 (0.88%) Relational Database
5 1 (0.88%) SAP HANA
Development Applications
1 3 (2.63%) Visual Studio
General
1 16 (14.04%) Finance
2 2 (1.75%) Retail
3 1 (0.88%) Automotive
3 1 (0.88%) Banking
3 1 (0.88%) Telecoms
Job Titles
1 38 (33.33%) Analyst
2 23 (20.18%) Service Manager
3 21 (18.42%) Service Analyst
4 15 (13.16%) Service Desk Analyst
5 11 (9.65%) Service Transition Manager
5 11 (9.65%) Transition Manager
6 7 (6.14%) IT Manager
7 6 (5.26%) 2nd Line Support
7 6 (5.26%) Administrator
7 6 (5.26%) Applications Support
7 6 (5.26%) Designer
7 6 (5.26%) IT Services Manager
7 6 (5.26%) Service Management Analyst
7 6 (5.26%) Support Analyst
8 5 (4.39%) 2nd Line Support Analyst
8 5 (4.39%) 3rd Line Engineer
8 5 (4.39%) Business Analyst
8 5 (4.39%) Change Analyst
8 5 (4.39%) Configuration Analyst
9 4 (3.51%) IT Analyst
Libraries, Frameworks & Software Standards
1 3 (2.63%) .NET
1 3 (2.63%) ASP.NET
2 1 (0.88%) CSS
Miscellaneous
1 21 (18.42%) Analytical Skills
2 14 (12.28%) Management Information System
3 8 (7.02%) Self-Motivation
4 6 (5.26%) Fat Client
4 6 (5.26%) Thin Client
5 5 (4.39%) Mobile App
6 4 (3.51%) CMDB
7 2 (1.75%) User Experience
8 1 (0.88%) Data Centre
8 1 (0.88%) Mainframe
Operating Systems
1 38 (33.33%) Windows
2 26 (22.81%) Windows Server 2008
3 16 (14.04%) Linux
4 14 (12.28%) Windows Server
5 11 (9.65%) Windows Server 2012
6 9 (7.89%) Unix
7 8 (7.02%) Windows Server 2003
8 6 (5.26%) Android
8 6 (5.26%) Windows 10
8 6 (5.26%) Windows 7
9 5 (4.39%) CentOS
9 5 (4.39%) Ubuntu
Processes & Methodologies
1 101 (88.60%) ITIL
2 51 (44.74%) ITIL V3
3 49 (42.98%) ITSM
4 28 (24.56%) Service Delivery
5 26 (22.81%) Problem-Solving
6 19 (16.67%) Project Management
7 17 (14.91%) CRM
7 17 (14.91%) Problem Management
8 12 (10.53%) Change Management
9 11 (9.65%) Agile Software Development
9 11 (9.65%) Incident Management
10 10 (8.77%) Critical Thinking
10 10 (8.77%) Matrix Management
10 10 (8.77%) Stakeholder Management
11 8 (7.02%) Asset Management
11 8 (7.02%) Service Design
11 8 (7.02%) Virtual Environments
12 7 (6.14%) Configuration Management
12 7 (6.14%) PRINCE2
12 7 (6.14%) Software Asset Management
Programming Languages
1 23 (20.18%) SQL
2 8 (7.02%) PowerShell
3 3 (2.63%) C#
3 3 (2.63%) JavaScript
4 1 (0.88%) C
Qualifications
1 69 (60.53%) Security Cleared
2 65 (57.02%) SC Cleared
3 40 (35.09%) DV Cleared
4 16 (14.04%) Microsoft Certification
5 15 (13.16%) ITIL Foundation Certificate
6 11 (9.65%) ITIL Certification
7 6 (5.26%) MCDBA
7 6 (5.26%) MCITP
8 5 (4.39%) MCSE
9 4 (3.51%) MCP
9 4 (3.51%) PRINCE2 Certification
10 2 (1.75%) VMware Certified Professional (VCP)
11 1 (0.88%) CCNA
11 1 (0.88%) CCNP
11 1 (0.88%) Cisco Certification
11 1 (0.88%) Computer Science Degree
11 1 (0.88%) Degree
Quality Assurance & Compliance
1 13 (11.40%) SLA
2 3 (2.63%) Government Security Classifications
3 1 (0.88%) Data Quality
3 1 (0.88%) PMO
3 1 (0.88%) QA
System Software
1 30 (26.32%) Active Directory
2 10 (8.77%) VMware Infrastructure
3 6 (5.26%) Terminal Server
3 6 (5.26%) VMware Workstation
4 5 (4.39%) Virtual Machines
5 2 (1.75%) VMware ESXi
Systems Management
1 17 (14.91%) OVSD
2 7 (6.14%) SCCM
3 5 (4.39%) Nagios
3 5 (4.39%) SCOM
4 3 (2.63%) WSUS
5 2 (1.75%) HP SiteScope
6 1 (0.88%) Ansible
6 1 (0.88%) Backup Exec
6 1 (0.88%) Cisco Prime
6 1 (0.88%) NetVault Backup
6 1 (0.88%) Puppet
Vendors
1 43 (37.72%) Microsoft
2 28 (24.56%) HP
3 15 (13.16%) VMware
4 14 (12.28%) Citrix
5 10 (8.77%) ServiceNow
6 7 (6.14%) webMethods
7 6 (5.26%) F5
8 5 (4.39%) McAfee
9 3 (2.63%) SAP
10 2 (1.75%) NetApp
10 2 (1.75%) Oracle
10 2 (1.75%) Splunk
11 1 (0.88%) Aruba
11 1 (0.88%) Blue Coat
11 1 (0.88%) Cisco
11 1 (0.88%) Juniper
11 1 (0.88%) Palo Alto
11 1 (0.88%) Remedy
11 1 (0.88%) Tableau