Period
to 22 May 2018

The following table provides summary statistics for contract job vacancies advertised in Milton Keynes with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 22 May 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
Buckinghamshire > Milton Keynes
6 months to
22 May 2018
Same period 2017 Same period 2016
Rank 35 36 39
Rank change year-on-year +1 +3 -2
Contract jobs citing Service Management 89 71 66
As % of all contract IT jobs advertised in Milton Keynes 5.62% 5.11% 4.60%
As % of the Processes & Methodologies category 6.70% 6.02% 5.35%
Number of daily rates quoted 60 51 43
Milton Keynes median daily rate £395 £500 £411
Median daily rate % change year-on-year -21.00% +21.65% +26.46%
10th Percentile £185 £252 £253
90th Percentile £485 £550 £485
Buckinghamshire median daily rate £391 £500 £411
% change year-on-year -21.75% +21.65% +26.46%
Number of hourly rates quoted 1 3 0
Milton Keynes median hourly rate £14.00 £14.00 -
Buckinghamshire median hourly rate £15.50 £14.00 -
% change year-on-year +10.71% - -

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Milton Keynes with a requirement for process or methodology skills.

All Process and Methodology Skills
Milton Keynes
Contract vacancies with a requirement for process or methodology skills 1,328 1,180 1,234
As % of all contract IT jobs advertised in Milton Keynes 83.79% 84.89% 85.93%
Number of daily rates quoted 734 633 693
Milton Keynes median daily rate £418 £400 £400
Median daily rate % change year-on-year +4.38% - +10.73%
10th Percentile £250 £270 £263
90th Percentile £550 £550 £536
Buckinghamshire median daily rate £420 £400 £400
% change year-on-year +5.00% - +12.68%
Number of hourly rates quoted 44 22 25
Milton Keynes median hourly rate £13.50 £14.00 £12.50
Median hourly rate % change year-on-year -3.57% +12.00% -16.67%
10th Percentile £9.16 £9.00 £10.60
90th Percentile £17.50 £17.25 £16.65
Buckinghamshire median hourly rate £14.05 £16.00 £14.49
% change year-on-year -12.19% +10.46% -12.21%

Service Management
Job Vacancy Trend in Milton Keynes

Job postings citing Service Management as a percentage of all IT jobs advertised in Milton Keynes.

Job vacancy trend for Service Management in Milton Keynes

Service Management
Contractor Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Milton Keynes.

Contractor daily rate trend for Service Management in Milton Keynes

Service Management
Contractor Daily Rate Histogram in Milton Keynes

The daily rate distribution of IT jobs citing Service Management in Milton Keynes over the 6 months to 22 May 2018.

Contractor daily rate histogram for Service Management in Milton Keynes

Service Management
Contractor Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Milton Keynes.

Contractor hourly rate trend for Service Management in Milton Keynes

For the 6 months to 22 May 2018, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Milton Keynes region with a requirement for Service Management.

1 77 (86.52%) ITIL
2 49 (55.06%) Security Cleared
3 45 (50.56%) SC Cleared
4 31 (34.83%) ITIL V3
5 30 (33.71%) Service Delivery
5 30 (33.71%) ITSM
6 29 (32.58%) DV Cleared
7 28 (31.46%) Windows
8 26 (29.21%) Microsoft
9 25 (28.09%) Microsoft Office
10 22 (24.72%) Analytical Skills
11 21 (23.60%) Finance
12 20 (22.47%) Problem-Solving
13 19 (21.35%) Change Management
13 19 (21.35%) HP
14 17 (19.10%) Linux
14 17 (19.10%) Virtual Environments
15 16 (17.98%) Service Design
15 16 (17.98%) ServiceNow
16 15 (16.85%) ITIL Certification
16 15 (16.85%) OVSD
17 14 (15.73%) VMware
18 13 (14.61%) Firewall
18 13 (14.61%) SLA
18 13 (14.61%) Windows Server 2012
19 12 (13.48%) Network Virtualisation
19 12 (13.48%) Operational Acceptance Criteria
19 12 (13.48%) VMware Infrastructure
19 12 (13.48%) Windows Server 2008
19 12 (13.48%) Problem Management

Service Management
Co-occurring IT Skills in Milton Keynes by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (7.87%) MS Exchange
1 7 (7.87%) Skype for Business
2 3 (3.37%) Exchange Server 2010
3 2 (2.25%) Confluence
3 2 (2.25%) Exchange Server 2013
3 2 (2.25%) SharePoint
4 1 (1.12%) Exchange Server 2003
4 1 (1.12%) Exchange Server 2007
Applications
1 25 (28.09%) Microsoft Office
2 3 (3.37%) MS Visio
Business Applications
1 1 (1.12%) assyst
Cloud Services
1 9 (10.11%) Office 365
2 3 (3.37%) Amazon AWS
2 3 (3.37%) Microsoft Azure
Communications & Networking
1 13 (14.61%) Firewall
2 12 (13.48%) Wireless
3 11 (12.36%) TCP/IP
4 9 (10.11%) Cisco ASA
5 8 (8.99%) BGP
5 8 (8.99%) BIG-IP
5 8 (8.99%) ICMP
5 8 (8.99%) IPsec
5 8 (8.99%) OSPF
6 7 (7.87%) Cisco ISE
6 7 (7.87%) F5 BIG-IP LTM
7 6 (6.74%) iSCSI
7 6 (6.74%) LAN
8 5 (5.62%) Skype
8 5 (5.62%) WAN
9 4 (4.49%) DNS
9 4 (4.49%) Wi-Fi
Database & Business Intelligence
1 1 (1.12%) Data Warehouse
1 1 (1.12%) OLTP
Development Applications
1 2 (2.25%) JIRA
General
1 21 (23.60%) Finance
2 8 (8.99%) Retail
3 3 (3.37%) Legal
4 1 (1.12%) Banking
4 1 (1.12%) Local Government
Job Titles
1 21 (23.60%) Service Manager
2 13 (14.61%) Release Manager
3 11 (12.36%) Change and Release Manager
3 11 (12.36%) Change Manager
3 11 (12.36%) Designer
4 10 (11.24%) Delivery Manager
4 10 (11.24%) Services Delivery Manager
5 9 (10.11%) Analyst
5 9 (10.11%) Team Leader
6 7 (7.87%) Architect
7 6 (6.74%) Network Team Leader
7 6 (6.74%) Storage Specialist
8 5 (5.62%) ITIL Service Designer
9 4 (4.49%) Change Analyst
9 4 (4.49%) Desktop Engineer
9 4 (4.49%) Desktop Support
9 4 (4.49%) Network Services Manager
9 4 (4.49%) Service Transition Manager
9 4 (4.49%) Support Engineer
9 4 (4.49%) Transition Manager
Miscellaneous
1 22 (24.72%) Analytical Skills
2 11 (12.36%) Management Information System
3 7 (7.87%) Data Centre
4 5 (5.62%) Mainframe
4 5 (5.62%) Video Conferencing
5 4 (4.49%) Self-Motivation
6 3 (3.37%) Enterprise Cloud
7 2 (2.25%) CMDB
8 1 (1.12%) Clustering
8 1 (1.12%) Freedom of Information
8 1 (1.12%) HACMP
8 1 (1.12%) N-Tier
Operating Systems
1 28 (31.46%) Windows
2 17 (19.10%) Linux
3 13 (14.61%) Windows Server 2012
4 12 (13.48%) Windows Server 2008
5 10 (11.24%) Windows Server 2003
6 6 (6.74%) Data ONTAP
6 6 (6.74%) Unix
6 6 (6.74%) Windows 10
7 2 (2.25%) Windows 7
7 2 (2.25%) Windows 8
8 1 (1.12%) AIX
8 1 (1.12%) Mac OS X
8 1 (1.12%) Red Hat Enterprise Linux
8 1 (1.12%) Solaris
8 1 (1.12%) Windows Server
Processes & Methodologies
1 77 (86.52%) ITIL
2 31 (34.83%) ITIL V3
3 30 (33.71%) ITSM
3 30 (33.71%) Service Delivery
4 20 (22.47%) Problem-Solving
5 19 (21.35%) Change Management
6 17 (19.10%) Virtual Environments
7 16 (17.98%) Service Design
8 12 (13.48%) Network Virtualisation
8 12 (13.48%) Operational Acceptance Criteria
8 12 (13.48%) Problem Management
8 12 (13.48%) Release Management
9 11 (12.36%) PRINCE2
9 11 (12.36%) Risk Management
10 9 (10.11%) Network Monitoring
11 8 (8.99%) Stakeholder Management
12 7 (7.87%) Collaborative Working
12 7 (7.87%) Project Management
12 7 (7.87%) Trend Analysis
12 7 (7.87%) Validation
Programming Languages
1 5 (5.62%) SQL
2 3 (3.37%) PowerShell
3 1 (1.12%) Java
Qualifications
1 49 (55.06%) Security Cleared
2 45 (50.56%) SC Cleared
3 29 (32.58%) DV Cleared
4 15 (16.85%) ITIL Certification
5 10 (11.24%) ITIL Foundation Certificate
6 8 (8.99%) Microsoft Certification
7 7 (7.87%) Cisco Certification
8 6 (6.74%) CCNP
9 5 (5.62%) MCSE
10 4 (4.49%) MCP
11 3 (3.37%) PRINCE2 Certification
12 1 (1.12%) (ISC)2 CCSP
12 1 (1.12%) CCA
12 1 (1.12%) CISM
12 1 (1.12%) Citrix Certification
12 1 (1.12%) Degree
12 1 (1.12%) MCITP
12 1 (1.12%) MCSA
12 1 (1.12%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 13 (14.61%) SLA
2 5 (5.62%) ISO 9001
3 1 (1.12%) ISO/IEC 20000
3 1 (1.12%) PMO
System Software
1 12 (13.48%) VMware Infrastructure
2 9 (10.11%) Active Directory
2 9 (10.11%) Hyper-V
3 6 (6.74%) NFS
3 6 (6.74%) Virtual Machines
4 3 (3.37%) VMware Workstation
5 2 (2.25%) XenApp
6 1 (1.12%) GPFS
6 1 (1.12%) Veritas Cluster Server
Systems Management
1 15 (16.85%) OVSD
2 6 (6.74%) Backup Exec
2 6 (6.74%) SCOM
2 6 (6.74%) SCSM
3 5 (5.62%) SCCM
4 2 (2.25%) Symantec Enterprise Vault
5 1 (1.12%) Symantec Endpoint Protection
Vendors
1 26 (29.21%) Microsoft
2 19 (21.35%) HP
3 16 (17.98%) ServiceNow
4 14 (15.73%) VMware
5 12 (13.48%) NetApp
6 11 (12.36%) Cisco
7 9 (10.11%) Symantec
8 8 (8.99%) F5
9 6 (6.74%) arcserve
9 6 (6.74%) Palo Alto
9 6 (6.74%) Veeam
10 3 (3.37%) Aruba
10 3 (3.37%) Citrix
10 3 (3.37%) Juniper
10 3 (3.37%) Sage
11 1 (1.12%) Blue Coat
11 1 (1.12%) Intel
11 1 (1.12%) Oracle
11 1 (1.12%) Remedy