Period
to 18 February 2018

The following table provides summary statistics for contract job vacancies advertised in Milton Keynes with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 18 February 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
Buckinghamshire > Milton Keynes
6 months to
18 Feb 2018
Same period 2017 Same period 2016
Rank 53 27 36
Rank change year-on-year -26 +9 -5
Contract jobs citing Service Management 63 71 78
As % of all contract IT jobs advertised in Milton Keynes 3.97% 5.68% 4.53%
As % of the Processes & Methodologies category 4.75% 6.65% 5.51%
Number of daily rates quoted 47 56 50
Milton Keynes median daily rate £340 £444 £410
Median daily rate % change year-on-year -23.38% +8.23% +36.67%
10th Percentile £131 £277 £145
90th Percentile £464 £588 £493
Buckinghamshire median daily rate £340 £434 £410
% change year-on-year -21.70% +5.91% +29.13%
Number of hourly rates quoted 3 1 1
Milton Keynes median hourly rate £14.00 £14.00 £14.00
Buckinghamshire median hourly rate £14.00 £14.00 £14.00

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Milton Keynes with a requirement for process or methodology skills.

All Process and Methodology Skills
Milton Keynes
Contract vacancies with a requirement for process or methodology skills 1,325 1,067 1,416
As % of all contract IT jobs advertised in Milton Keynes 83.54% 85.36% 82.28%
Number of daily rates quoted 714 638 716
Milton Keynes median daily rate £420 £408 £390
Median daily rate % change year-on-year +3.00% +4.56% +11.27%
10th Percentile £263 £281 £269
90th Percentile £538 £575 £538
Buckinghamshire median daily rate £420 £400 £388
% change year-on-year +5.00% +3.23% +10.71%
Number of hourly rates quoted 43 26 45
Milton Keynes median hourly rate £14.50 £14.25 £14.00
Median hourly rate % change year-on-year +1.75% +1.79% -6.67%
10th Percentile £9.35 £9.00 £9.50
90th Percentile £24.00 £38.75 £20.00
Buckinghamshire median hourly rate £18.00 £14.75 £16.14
% change year-on-year +22.03% -8.61% +29.12%

Service Management
Job Vacancy Trend in Milton Keynes

Job postings citing Service Management as a percentage of all IT jobs advertised in Milton Keynes.

Job vacancy trend for Service Management in Milton Keynes

Service Management
Contractor Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Milton Keynes.

Contractor daily rate trend for Service Management in Milton Keynes

Service Management
Contractor Daily Rate Histogram in Milton Keynes

The daily rate distribution of IT jobs citing Service Management in Milton Keynes over the 6 months to 18 February 2018.

Contractor daily rate histogram for Service Management in Milton Keynes

Service Management
Contractor Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Milton Keynes.

Contractor hourly rate trend for Service Management in Milton Keynes

For the 6 months to 18 February 2018, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Milton Keynes region with a requirement for Service Management.

1 56 (88.89%) ITIL
2 43 (68.25%) Security Cleared
3 34 (53.97%) SC Cleared
4 29 (46.03%) ITSM
5 28 (44.44%) ITIL V3
6 26 (41.27%) HP
7 22 (34.92%) DV Cleared
8 21 (33.33%) Microsoft
8 21 (33.33%) Microsoft Office
8 21 (33.33%) Windows
9 18 (28.57%) OVSD
9 18 (28.57%) ITIL Foundation Certificate
10 15 (23.81%) Virtual Environments
10 15 (23.81%) VMware
10 15 (23.81%) SQL
11 14 (22.22%) Linux
11 14 (22.22%) VMware Infrastructure
11 14 (22.22%) Windows Server 2012
12 13 (20.63%) SLA
12 13 (20.63%) Service Delivery
12 13 (20.63%) Change Management
13 12 (19.05%) Windows Server 2008
13 12 (19.05%) Analytical Skills
14 11 (17.46%) ServiceNow
14 11 (17.46%) Hyper-V
14 11 (17.46%) Operational Acceptance Criteria
15 10 (15.87%) Office 365
15 10 (15.87%) Windows Server 2003
16 9 (14.29%) Active Directory
17 8 (12.70%) SharePoint

Service Management
Co-occurring IT Skills in Milton Keynes by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (12.70%) SharePoint
2 7 (11.11%) MS Exchange
2 7 (11.11%) Skype for Business
3 4 (6.35%) IIS
4 3 (4.76%) Exchange Server 2010
5 2 (3.17%) Exchange Server 2013
Applications
1 21 (33.33%) Microsoft Office
2 2 (3.17%) Microsoft Excel
2 2 (3.17%) Microsoft PowerPoint
Business Applications
1 5 (7.94%) Dynamics CRM
2 4 (6.35%) Dynamics GP
Cloud Services
1 10 (15.87%) Office 365
2 3 (4.76%) Amazon AWS
2 3 (4.76%) Microsoft Azure
3 1 (1.59%) IaaS
Communications & Networking
1 8 (12.70%) Wireless
2 7 (11.11%) BIG-IP
2 7 (11.11%) TCP/IP
3 5 (7.94%) Cisco ASA
3 5 (7.94%) Cisco ISE
3 5 (7.94%) F5 BIG-IP LTM
3 5 (7.94%) Firewall
3 5 (7.94%) Skype
4 4 (6.35%) BGP
4 4 (6.35%) ICMP
4 4 (6.35%) IPsec
4 4 (6.35%) iSCSI
4 4 (6.35%) OSPF
5 2 (3.17%) LAN
5 2 (3.17%) WAN
5 2 (3.17%) WLAN
Database & Business Intelligence
1 4 (6.35%) SQL Server
1 4 (6.35%) SQL Server 2008
General
1 6 (9.52%) Finance
2 2 (3.17%) Military
3 1 (1.59%) Banking
3 1 (1.59%) Telecoms
Job Titles
1 13 (20.63%) Analyst
2 9 (14.29%) Service Analyst
3 8 (12.70%) Service Desk Analyst
3 8 (12.70%) Service Manager
3 8 (12.70%) Team Leader
4 6 (9.52%) Delivery Manager
4 6 (9.52%) Release Manager
4 6 (9.52%) Services Delivery Manager
5 5 (7.94%) 3rd Line Support
5 5 (7.94%) Change and Release Manager
5 5 (7.94%) Change Manager
5 5 (7.94%) Designer
5 5 (7.94%) Network Team Leader
6 4 (6.35%) 1st Line Service Desk Analyst
6 4 (6.35%) 1st Line Support
6 4 (6.35%) Storage Specialist
7 3 (4.76%) 3rd Line Support Specialist
7 3 (4.76%) Infrastructure Team Leader
7 3 (4.76%) Support Specialist
8 2 (3.17%) Monitoring Analyst
Libraries, Frameworks & Software Standards
1 4 (6.35%) .NET
Miscellaneous
1 12 (19.05%) Analytical Skills
2 7 (11.11%) Management Information System
3 3 (4.76%) Enterprise Cloud
4 2 (3.17%) User Experience
4 2 (3.17%) Virtual Team
5 1 (1.59%) Video Conferencing
Operating Systems
1 21 (33.33%) Windows
2 14 (22.22%) Linux
2 14 (22.22%) Windows Server 2012
3 12 (19.05%) Windows Server 2008
4 10 (15.87%) Windows Server 2003
5 4 (6.35%) Data ONTAP
6 3 (4.76%) Unix
6 3 (4.76%) Windows Server
7 2 (3.17%) Windows 7
7 2 (3.17%) Windows 8
8 1 (1.59%) Windows 10
Processes & Methodologies
1 56 (88.89%) ITIL
2 29 (46.03%) ITSM
3 28 (44.44%) ITIL V3
4 15 (23.81%) Virtual Environments
5 13 (20.63%) Change Management
5 13 (20.63%) Service Delivery
6 11 (17.46%) Operational Acceptance Criteria
7 8 (12.70%) Network Virtualisation
7 8 (12.70%) Problem Management
7 8 (12.70%) Ticket Management
8 7 (11.11%) CRM
8 7 (11.11%) Service Design
9 5 (7.94%) Incident Management
9 5 (7.94%) Network Monitoring
9 5 (7.94%) PRINCE2
9 5 (7.94%) Release Management
9 5 (7.94%) Stakeholder Management
10 4 (6.35%) Performance Tuning
10 4 (6.35%) Risk Assessment
10 4 (6.35%) Risk Management
Programming Languages
1 15 (23.81%) SQL
2 3 (4.76%) PowerShell
Qualifications
1 43 (68.25%) Security Cleared
2 34 (53.97%) SC Cleared
3 22 (34.92%) DV Cleared
4 18 (28.57%) ITIL Foundation Certificate
5 7 (11.11%) ITIL Certification
5 7 (11.11%) Microsoft Certification
6 4 (6.35%) MCP
6 4 (6.35%) MCSE
7 3 (4.76%) CCNP
7 3 (4.76%) Cisco Certification
8 1 (1.59%) CCA
8 1 (1.59%) Citrix Certification
8 1 (1.59%) MCSA
8 1 (1.59%) PRINCE2 Certification
8 1 (1.59%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 13 (20.63%) SLA
2 2 (3.17%) QA
3 1 (1.59%) ISO 9001
3 1 (1.59%) ISO/IEC 20000
System Software
1 14 (22.22%) VMware Infrastructure
2 11 (17.46%) Hyper-V
3 9 (14.29%) Active Directory
4 8 (12.70%) VMware Workstation
5 4 (6.35%) NFS
5 4 (6.35%) Virtual Machines
6 1 (1.59%) XenApp
Systems Management
1 18 (28.57%) OVSD
2 5 (7.94%) SCOM
3 4 (6.35%) Backup Exec
3 4 (6.35%) SCSM
4 2 (3.17%) HP SiteScope
4 2 (3.17%) SCCM
4 2 (3.17%) Symantec Enterprise Vault
Vendors
1 26 (41.27%) HP
2 21 (33.33%) Microsoft
3 15 (23.81%) VMware
4 11 (17.46%) ServiceNow
5 8 (12.70%) NetApp
6 7 (11.11%) F5
7 6 (9.52%) Cisco
7 6 (9.52%) Symantec
8 4 (6.35%) arcserve
8 4 (6.35%) Citrix
8 4 (6.35%) Veeam
9 3 (4.76%) Palo Alto
10 2 (3.17%) Juniper
10 2 (3.17%) SAP
10 2 (3.17%) Splunk
11 1 (1.59%) Aruba
11 1 (1.59%) Blue Coat
11 1 (1.59%) Polycom