Period
to 18 January 2018

The following table provides summary statistics for contract job vacancies advertised in Buckinghamshire with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 18 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
South East > Buckinghamshire
6 months to
18 Jan 2018
Same period 2017 Same period 2016
Rank 104 90 100
Rank change year-on-year -14 +10 -10
Contract jobs citing ITSM 32 19 26
As % of all contract IT jobs advertised in Buckinghamshire 1.39% 1.13% 1.09%
As % of the Processes & Methodologies category 1.68% 1.35% 1.33%
Number of daily rates quoted 24 17 15
Buckinghamshire median daily rate £180 £425 £409
Median daily rate % change year-on-year -57.65% +3.91% -0.55%
10th Percentile £115 £129 £145
90th Percentile £497 £493 £416
South East median daily rate £400 £388 £400
% change year-on-year +3.23% -3.13% +3.23%
Number of hourly rates quoted 0 0 0
Buckinghamshire median hourly rate - - -
South East median hourly rate £13.00 £27.50 £37.09
% change year-on-year -52.73% -25.86% +174.74%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Buckinghamshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Buckinghamshire
Contract vacancies with a requirement for process or methodology skills 1,902 1,410 1,952
As % of all contract IT jobs advertised in Buckinghamshire 82.66% 83.98% 81.61%
Number of daily rates quoted 903 765 992
Buckinghamshire median daily rate £413 £400 £383
Median daily rate % change year-on-year +3.13% +4.58% +9.29%
10th Percentile £255 £257 £250
90th Percentile £538 £571 £525
South East median daily rate £425 £413 £400
% change year-on-year +3.03% +3.13% +6.67%
Number of hourly rates quoted 83 58 64
Buckinghamshire median hourly rate £17.50 £15.00 £15.93
Median hourly rate % change year-on-year +16.67% -5.84% +22.54%
10th Percentile £10.00 £9.21 £9.50
90th Percentile £48.75 £39.48 £38.75
South East median hourly rate £25.00 £23.59 £30.00
% change year-on-year +5.98% -21.37% +62.16%

ITSM
Job Vacancy Trend in Buckinghamshire

Job postings citing ITSM as a percentage of all IT jobs advertised in Buckinghamshire.

Job vacancy trend for ITSM in Buckinghamshire

ITSM
Contractor Daily Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Buckinghamshire.

Contractor daily rate trend for ITSM in Buckinghamshire

ITSM
Contractor Daily Rate Histogram in Buckinghamshire

The daily rate distribution of IT jobs citing ITSM in Buckinghamshire over the 6 months to 18 January 2018.

Contractor daily rate histogram for ITSM in Buckinghamshire

ITSM
Contractor Hourly Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Buckinghamshire.

Contractor hourly rate trend for ITSM in Buckinghamshire

ITSM
Contract Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Buckinghamshire region over the 6 months to 18 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes -16 27 £145 -65.88% 4
Amersham - 1 £215 -
Aylesbury - 1 £575 -
ITSM
South East

For the 6 months to 18 January 2018, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Buckinghamshire region with a requirement for ITSM.

1 28 (87.50%) ITIL
1 28 (87.50%) Service Management
2 26 (81.25%) ITIL V3
3 24 (75.00%) HP
4 23 (71.88%) Security Cleared
5 18 (56.25%) SC Cleared
6 17 (53.13%) Windows
7 16 (50.00%) Microsoft Office
8 15 (46.88%) VMware
8 15 (46.88%) OVSD
8 15 (46.88%) DV Cleared
9 14 (43.75%) VMware Infrastructure
9 14 (43.75%) Windows Server 2012
9 14 (43.75%) Linux
9 14 (43.75%) SQL
10 12 (37.50%) Windows Server 2008
11 11 (34.38%) Hyper-V
11 11 (34.38%) Virtual Environments
11 11 (34.38%) SLA
11 11 (34.38%) Microsoft
12 10 (31.25%) Active Directory
12 10 (31.25%) ITIL Foundation Certificate
13 9 (28.13%) Analytical Skills
13 9 (28.13%) Change Management
13 9 (28.13%) Windows Server 2003
14 8 (25.00%) VMware Workstation
14 8 (25.00%) ServiceNow
14 8 (25.00%) Ticket Management
14 8 (25.00%) Operational Acceptance Criteria
15 7 (21.88%) Office 365

ITSM
Co-occurring IT Skills in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (21.88%) MS Exchange
1 7 (21.88%) Skype for Business
2 5 (15.63%) SharePoint
3 4 (12.50%) IIS
4 3 (9.38%) Exchange Server 2010
4 3 (9.38%) Exchange Server 2013
Applications
1 16 (50.00%) Microsoft Office
2 1 (3.13%) Microsoft Excel
2 1 (3.13%) Microsoft PowerPoint
Business Applications
1 4 (12.50%) Dynamics GP
2 3 (9.38%) Dynamics CRM
Cloud Services
1 7 (21.88%) Office 365
2 3 (9.38%) Amazon AWS
2 3 (9.38%) Microsoft Azure
3 1 (3.13%) IaaS
Communications & Networking
1 6 (18.75%) Skype
2 4 (12.50%) iSCSI
3 3 (9.38%) BIG-IP
3 3 (9.38%) TCP/IP
3 3 (9.38%) Wireless
4 1 (3.13%) LAN
4 1 (3.13%) Radio Access Network
4 1 (3.13%) WAN
Database & Business Intelligence
1 4 (12.50%) SQL Server
1 4 (12.50%) SQL Server 2008
General
1 2 (6.25%) Finance
1 2 (6.25%) Military
2 1 (3.13%) Telecoms
Job Titles
1 9 (28.13%) Analyst
2 7 (21.88%) Service Analyst
3 6 (18.75%) Service Desk Analyst
4 4 (12.50%) 1st Line Service Desk Analyst
4 4 (12.50%) 1st Line Support
4 4 (12.50%) 3rd Line Support
4 4 (12.50%) Storage Specialist
5 3 (9.38%) 3rd Line Support Specialist
5 3 (9.38%) Communications Specialist
5 3 (9.38%) Infrastructure Team Leader
5 3 (9.38%) Messaging Specialist
5 3 (9.38%) Support Specialist
5 3 (9.38%) Team Leader
6 2 (6.25%) 2nd Line Engineer
6 2 (6.25%) 2nd Line Support
6 2 (6.25%) 2nd Line Support Engineer
6 2 (6.25%) Support Engineer
7 1 (3.13%) 2nd Line Desktop Support
7 1 (3.13%) 2nd Line Desktop Support Engineer
7 1 (3.13%) NetApp Specialist
Libraries, Frameworks & Software Standards
1 4 (12.50%) .NET
Miscellaneous
1 9 (28.13%) Analytical Skills
2 6 (18.75%) Management Information System
3 3 (9.38%) Enterprise Cloud
4 2 (6.25%) Data Centre
4 2 (6.25%) iPad
4 2 (6.25%) iPhone
4 2 (6.25%) PKI
5 1 (3.13%) CMDB
5 1 (3.13%) Greenfield Project
5 1 (3.13%) Smartphone
Operating Systems
1 17 (53.13%) Windows
2 14 (43.75%) Linux
2 14 (43.75%) Windows Server 2012
3 12 (37.50%) Windows Server 2008
4 9 (28.13%) Windows Server 2003
5 4 (12.50%) Data ONTAP
6 2 (6.25%) Unix
6 2 (6.25%) Windows 10
6 2 (6.25%) Windows 7
7 1 (3.13%) Windows Server
Processes & Methodologies
1 28 (87.50%) ITIL
1 28 (87.50%) Service Management
2 26 (81.25%) ITIL V3
3 11 (34.38%) Virtual Environments
4 9 (28.13%) Change Management
5 8 (25.00%) Operational Acceptance Criteria
5 8 (25.00%) Ticket Management
6 5 (15.63%) Service Delivery
7 4 (12.50%) Capacity Management
7 4 (12.50%) Performance Tuning
8 3 (9.38%) CRM
8 3 (9.38%) Migration
8 3 (9.38%) Network Virtualisation
8 3 (9.38%) Problem Management
9 2 (6.25%) Data Centre Operations
10 1 (3.13%) Data Validation
10 1 (3.13%) Infrastructure Monitoring
10 1 (3.13%) Release Management
10 1 (3.13%) Service Design
10 1 (3.13%) Target Operating Model
Programming Languages
1 14 (43.75%) SQL
2 3 (9.38%) PowerShell
Qualifications
1 23 (71.88%) Security Cleared
2 18 (56.25%) SC Cleared
3 15 (46.88%) DV Cleared
4 10 (31.25%) ITIL Foundation Certificate
5 7 (21.88%) Microsoft Certification
6 4 (12.50%) MCP
6 4 (12.50%) MCSE
7 1 (3.13%) CCA
7 1 (3.13%) Citrix Certification
7 1 (3.13%) ITIL Certification
7 1 (3.13%) MCSA
7 1 (3.13%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 11 (34.38%) SLA
2 1 (3.13%) Data Quality
System Software
1 14 (43.75%) VMware Infrastructure
2 11 (34.38%) Hyper-V
3 10 (31.25%) Active Directory
4 8 (25.00%) VMware Workstation
5 4 (12.50%) NFS
5 4 (12.50%) Virtual Machines
Systems Management
1 15 (46.88%) OVSD
2 5 (15.63%) SCOM
3 4 (12.50%) Backup Exec
3 4 (12.50%) SCSM
4 3 (9.38%) Symantec Enterprise Vault
5 2 (6.25%) SCCM
Vendors
1 24 (75.00%) HP
2 15 (46.88%) VMware
3 11 (34.38%) Microsoft
4 8 (25.00%) ServiceNow
5 7 (21.88%) NetApp
5 7 (21.88%) Symantec
6 4 (12.50%) arcserve
6 4 (12.50%) Veeam
7 3 (9.38%) Citrix
7 3 (9.38%) F5
8 2 (6.25%) McAfee
9 1 (3.13%) Adobe
9 1 (3.13%) Apple
9 1 (3.13%) MobileIron