Period
to 23 January 2019

The following table provides summary statistics for contract job vacancies advertised in Buckinghamshire with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 23 January 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
South East > Buckinghamshire
6 months to
23 Jan 2019
Same period 2018 Same period 2017
Rank 54 102 85
Rank change year-on-year +48 -17 +14
Contract jobs citing ITSM 60 33 19
As % of all contract IT jobs advertised in Buckinghamshire 3.77% 1.44% 1.14%
As % of the Processes & Methodologies category 4.23% 1.73% 1.33%
Number of daily rates quoted 42 24 17
Buckinghamshire median daily rate £307 £180 £425
Median daily rate % change year-on-year +70.42% -57.65% +6.25%
10th Percentile £207 £115 £129
90th Percentile £523 £497 £493
South East median daily rate £375 £400 £385
% change year-on-year -6.25% +3.90% -3.75%
Number of hourly rates quoted 4 0 0
Buckinghamshire median hourly rate £27.24 - -
South East median hourly rate £22.68 £13.00 £27.50
% change year-on-year +74.44% -52.73% -25.86%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Buckinghamshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Buckinghamshire
Contract vacancies with a requirement for process or methodology skills 1,420 1,910 1,426
As % of all contract IT jobs advertised in Buckinghamshire 89.20% 83.22% 85.59%
Number of daily rates quoted 843 917 776
Buckinghamshire median daily rate £415 £414 £400
Median daily rate % change year-on-year +0.24% +3.50% +6.67%
10th Percentile £226 £255 £260
90th Percentile £588 £538 £566
South East median daily rate £450 £425 £410
% change year-on-year +5.88% +3.66% +2.50%
Number of hourly rates quoted 79 84 59
Buckinghamshire median hourly rate £16.50 £17.50 £15.00
Median hourly rate % change year-on-year -5.71% +16.67% -5.84%
10th Percentile £10.98 £10.00 £9.24
90th Percentile £47.75 £48.75 £38.85
South East median hourly rate £26.65 £24.01 £22.50
% change year-on-year +11.00% +6.71% -22.41%

ITSM
Job Vacancy Trend in Buckinghamshire

Job postings citing ITSM as a percentage of all IT jobs advertised in Buckinghamshire.

Job vacancy trend for ITSM in Buckinghamshire

ITSM
Contractor Daily Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Buckinghamshire.

Contractor daily rate trend for ITSM in Buckinghamshire

ITSM
Contractor Daily Rate Histogram in Buckinghamshire

The daily rate distribution of IT jobs citing ITSM in Buckinghamshire over the 6 months to 23 January 2019.

Contractor daily rate histogram for ITSM in Buckinghamshire

ITSM
Contractor Hourly Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Buckinghamshire.

Contractor hourly rate trend for ITSM in Buckinghamshire

ITSM
Contractor Hourly Rate Histogram in Buckinghamshire

The hourly rate distribution of IT jobs citing ITSM in Buckinghamshire over the 6 months to 23 January 2019.

Contractor hourly rate histogram for ITSM in Buckinghamshire

ITSM
Contract Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Buckinghamshire region over the 6 months to 23 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes +55 59 £314 +116.21% 3
High Wycombe - 1 £125 - 1
ITSM
South East

For the 6 months to 23 January 2019, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Buckinghamshire region with a requirement for ITSM.

1 57 (95.00%) ITIL
2 53 (88.33%) Service Management
3 42 (70.00%) Security Cleared
4 40 (66.67%) ITIL V3
5 39 (65.00%) SC Cleared
6 30 (50.00%) Windows
7 27 (45.00%) Microsoft
8 25 (41.67%) Active Directory
9 24 (40.00%) SQL
9 24 (40.00%) DV Cleared
10 23 (38.33%) Windows Server 2008
10 23 (38.33%) HP
11 18 (30.00%) OVSD
11 18 (30.00%) Office 365
12 16 (26.67%) ITIL Foundation Certificate
12 16 (26.67%) Linux
13 15 (25.00%) MS Exchange
13 15 (25.00%) Microsoft Office
13 15 (25.00%) Windows Server
13 15 (25.00%) Problem-Solving
14 14 (23.33%) Azure Active Directory
14 14 (23.33%) VMware
14 14 (23.33%) Microsoft Azure
15 13 (21.67%) Change Management
15 13 (21.67%) Citrix
16 12 (20.00%) Microsoft Certification
17 10 (16.67%) SQL Server
17 10 (16.67%) CRM
17 10 (16.67%) SQL Server 2008
17 10 (16.67%) Exchange Server 2007

ITSM
Co-occurring IT Skills in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (25.00%) MS Exchange
2 10 (16.67%) Exchange Server 2003
2 10 (16.67%) Exchange Server 2007
3 7 (11.67%) SharePoint
4 6 (10.00%) IIS
5 5 (8.33%) Skype for Business
6 4 (6.67%) SharePoint 2010
6 4 (6.67%) SharePoint 2013
Applications
1 15 (25.00%) Microsoft Office
Cloud Services
1 18 (30.00%) Office 365
2 14 (23.33%) Azure Active Directory
2 14 (23.33%) Microsoft Azure
3 5 (8.33%) OneDrive
4 2 (3.33%) IaaS
5 1 (1.67%) Cloud Computing
Communications & Networking
1 6 (10.00%) Firewall
2 5 (8.33%) Skype
3 3 (5.00%) SMS
4 1 (1.67%) DNS
4 1 (1.67%) Fibre Channel
4 1 (1.67%) LAN
4 1 (1.67%) NAS
4 1 (1.67%) SAN
4 1 (1.67%) WAN
4 1 (1.67%) Wi-Fi
Database & Business Intelligence
1 10 (16.67%) SQL Server
1 10 (16.67%) SQL Server 2008
2 5 (8.33%) Power BI
3 4 (6.67%) MongoDB
General
1 4 (6.67%) Finance
2 1 (1.67%) Retail
Job Titles
1 22 (36.67%) Analyst
2 10 (16.67%) Service Analyst
3 8 (13.33%) Service Desk Analyst
4 6 (10.00%) 2nd Line Support
4 6 (10.00%) Administrator
4 6 (10.00%) Applications Support
4 6 (10.00%) Support Analyst
5 5 (8.33%) 2nd Line Support Analyst
5 5 (8.33%) 3rd Line Engineer
6 4 (6.67%) Applications Specialist
6 4 (6.67%) Applications Support Specialist
6 4 (6.67%) Linux Administrator
6 4 (6.67%) Support Specialist
7 3 (5.00%) Change Analyst
7 3 (5.00%) Configuration Analyst
7 3 (5.00%) Linux Systems Administrator
7 3 (5.00%) Major Incident Manager
7 3 (5.00%) Project Manager
7 3 (5.00%) Support Engineer
7 3 (5.00%) Systems Administrator
Miscellaneous
1 8 (13.33%) Analytical Skills
2 6 (10.00%) Self-Motivation
3 5 (8.33%) Mobile App
4 4 (6.67%) CMDB
5 3 (5.00%) Management Information System
6 1 (1.67%) Data Centre
6 1 (1.67%) EMC VMAX
6 1 (1.67%) EMC VNX
6 1 (1.67%) Enterprise Storage
6 1 (1.67%) Mainframe
Operating Systems
1 30 (50.00%) Windows
2 23 (38.33%) Windows Server 2008
3 16 (26.67%) Linux
4 15 (25.00%) Windows Server
5 8 (13.33%) Unix
5 8 (13.33%) Windows Server 2012
6 5 (8.33%) CentOS
6 5 (8.33%) Ubuntu
6 5 (8.33%) Windows Server 2003
7 1 (1.67%) Data ONTAP
7 1 (1.67%) Windows 10
Processes & Methodologies
1 57 (95.00%) ITIL
2 53 (88.33%) Service Management
3 40 (66.67%) ITIL V3
4 15 (25.00%) Problem-Solving
5 13 (21.67%) Change Management
6 10 (16.67%) Critical Thinking
6 10 (16.67%) CRM
7 7 (11.67%) Virtual Environments
8 6 (10.00%) Migration
8 6 (10.00%) Performance Tuning
9 5 (8.33%) Agile Software Development
9 5 (8.33%) Application Packaging
9 5 (8.33%) Business Analysis
9 5 (8.33%) Business Intelligence
9 5 (8.33%) Capacity Management
9 5 (8.33%) Configuration Management
9 5 (8.33%) High Availability
9 5 (8.33%) Patch Management
9 5 (8.33%) Service Delivery
9 5 (8.33%) Stakeholder Management
Programming Languages
1 24 (40.00%) SQL
2 5 (8.33%) PowerShell
3 1 (1.67%) C
Qualifications
1 42 (70.00%) Security Cleared
2 39 (65.00%) SC Cleared
3 24 (40.00%) DV Cleared
4 16 (26.67%) ITIL Foundation Certificate
5 12 (20.00%) Microsoft Certification
6 6 (10.00%) MCDBA
6 6 (10.00%) MCITP
7 5 (8.33%) ITIL Certification
8 2 (3.33%) PRINCE2 Certification
8 2 (3.33%) VMware Certified Professional (VCP)
9 1 (1.67%) Degree
9 1 (1.67%) MCSE
9 1 (1.67%) NCDA
Quality Assurance & Compliance
1 2 (3.33%) Government Security Classifications
1 2 (3.33%) SLA
2 1 (1.67%) QA
System Software
1 25 (41.67%) Active Directory
2 9 (15.00%) VMware Infrastructure
3 6 (10.00%) VMware Workstation
4 5 (8.33%) Virtual Machines
5 2 (3.33%) VMware ESXi
Systems Management
1 18 (30.00%) OVSD
2 7 (11.67%) SCCM
3 5 (8.33%) Nagios
3 5 (8.33%) SCOM
4 3 (5.00%) WSUS
5 1 (1.67%) Ansible
5 1 (1.67%) Puppet
5 1 (1.67%) SnapMirror
5 1 (1.67%) SnapVault
Vendors
1 27 (45.00%) Microsoft
2 23 (38.33%) HP
3 14 (23.33%) VMware
4 13 (21.67%) Citrix
5 9 (15.00%) ServiceNow
6 7 (11.67%) webMethods
7 5 (8.33%) F5
7 5 (8.33%) McAfee
8 3 (5.00%) NetApp
9 2 (3.33%) Oracle
10 1 (1.67%) EMC
10 1 (1.67%) Hitachi
10 1 (1.67%) IBM