The following table provides summary statistics for contract job vacancies advertised in Buckinghamshire with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 3 months to 23 April 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
South East / Buckinghamshire
3 months to
23 Apr 2017
Same period 2016 Same period 2015
Rank 59 69 57
Rank change year-on-year +10 -12  
Contract jobs citing ITSM 25 12 38
As % of all contract IT jobs advertised in Buckinghamshire 2.33% 1.12% 2.93%
As % of the Processes & Methodologies category 2.79% 1.32% 3.61%
Number of daily rates quoted 12 9 18
Median daily rate £505 £430 £302
Median daily rate % change year-on-year +17.44% +42.38%  
90% offered a daily rate of more than £421 £109 £219
10% offered a daily rate of more than £548 £480 £397
UK excluding London median daily rate £400 £385 £360
% change year-on-year +3.89% +6.94%  
Number of hourly rates quoted 0 0 2
Median hourly rate - - £26.75
UK excluding London median hourly rate £13.00 £13.00 £16.07
% change year-on-year - -19.10%  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Buckinghamshire with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Buckinghamshire
Contract job vacancies with a requirement for process and methodology skills 897 910 1052
As % of all contract IT job vacancies advertised in Buckinghamshire 83.52% 84.97% 80.99%
Number of daily rates quoted 416 495 511
Median daily rate £411 £410 £355
Median daily rate % change year-on-year +0.24% +15.49%  
90% offered a daily rate of more than £287 £300 £265
10% offered a daily rate of more than £525 £525 £500
UK excluding London median daily rate £413 £400 £395
% change year-on-year +3.12% +1.26%  
Number of hourly rates quoted 23 17 24
Median hourly rate £25.00 £38.50 £26.00
Median hourly rate % change year-on-year -35.06% +48.07%  
90% offered a hourly rate of more than £14.00 £12.00 £12.01
10% offered a hourly rate of more than £55.00 £60.00 £40.00
UK excluding London median hourly rate £36.00 £37.50 £31.00
% change year-on-year -4.00% +20.96%  

ITSM
Job Vacancy Trend in Buckinghamshire

The job posting trend of jobs advertised in Buckinghamshire citing ITSM as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in Buckinghamshire

ITSM
Contractor Daily Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Buckinghamshire.

Contractor daily rate trend for ITSM in Buckinghamshire

ITSM
Contractor Daily Rate Histogram in Buckinghamshire

The daily rate distribution of IT jobs citing ITSM in Buckinghamshire over the 3 months to 23 April 2017.

Contractor daily rate histogram for ITSM in Buckinghamshire

ITSM
Contractor Hourly Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Buckinghamshire.

Contractor hourly rate trend for ITSM in Buckinghamshire

ITSM
Contract Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Buckinghamshire region over the 3 months to 23 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes +12 23 £505 +17.44% 1
ITSM
South East

For the 6 months to 23 April 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Buckinghamshire region with a requirement for ITSM.

1 31 (96.88%) ITIL
2 27 (84.38%) Service Management
3 23 (71.88%) SC Cleared
3 23 (71.88%) Security Cleared
4 21 (65.63%) ITIL V3
5 18 (56.25%) HP
6 16 (50.00%) SQL
7 15 (46.88%) Windows
8 14 (43.75%) OVSD
8 14 (43.75%) Virtual Environments
9 13 (40.63%) Change Management
10 12 (37.50%) Service Delivery
11 11 (34.38%) Linux
11 11 (34.38%) Microsoft
11 11 (34.38%) VMware
11 11 (34.38%) DV Cleared
11 11 (34.38%) Analytical Skills
12 10 (31.25%) Active Directory
13 9 (28.13%) Finance
14 8 (25.00%) Project Management
14 8 (25.00%) Microsoft Office
15 7 (21.88%) MCP
15 7 (21.88%) Unix
15 7 (21.88%) Citrix
15 7 (21.88%) Microsoft Certification
15 7 (21.88%) VMware Infrastructure
15 7 (21.88%) MongoDB
15 7 (21.88%) Windows Server 2008
15 7 (21.88%) Hyper-V
15 7 (21.88%) VMware Workstation

ITSM
Co-occurring IT Skills in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (18.75%) SharePoint
2 4 (12.50%) Confluence
2 4 (12.50%) Exchange Server 2010
2 4 (12.50%) Exchange Server 2013
2 4 (12.50%) MS Exchange
2 4 (12.50%) Skype for Business
3 3 (9.38%) BizTalk Server
3 3 (9.38%) IBM HTTP Server
3 3 (9.38%) IIS
3 3 (9.38%) LiveCycle
3 3 (9.38%) SAS
3 3 (9.38%) WebSphere
Applications
1 8 (25.00%) Microsoft Office
2 2 (6.25%) Microsoft Excel
Business Applications
1 3 (9.38%) Staffware
2 2 (6.25%) Remedy ITSM
3 1 (3.13%) SAP Oil and Gas
Cloud Services
1 4 (12.50%) Cloud Computing
1 4 (12.50%) IaaS
1 4 (12.50%) SaaS
Communications & Networking
1 4 (12.50%) BGP
1 4 (12.50%) BIG-IP
1 4 (12.50%) Cisco ASA
1 4 (12.50%) Firewall
1 4 (12.50%) ICMP
1 4 (12.50%) TCP/IP
1 4 (12.50%) Wireless
2 3 (9.38%) LDAP
Database & Business Intelligence
1 7 (21.88%) MongoDB
2 3 (9.38%) DB2
2 3 (9.38%) PostgreSQL
2 3 (9.38%) SQL Server
2 3 (9.38%) SQL Server 2005
2 3 (9.38%) SQL Server 2008
2 3 (9.38%) SQL Server 2012
2 3 (9.38%) SQL Server 2016
3 1 (3.13%) MySQL
Development Applications
1 4 (12.50%) Git (software)
1 4 (12.50%) Jenkins
1 4 (12.50%) JIRA
1 4 (12.50%) SonarQube
1 4 (12.50%) Sonatype Nexus
General
1 9 (28.13%) Finance
2 2 (6.25%) Banking
3 1 (3.13%) Electronics
3 1 (3.13%) Manufacturing
3 1 (3.13%) Marketing
3 1 (3.13%) Telecoms
Job Titles
1 13 (40.63%) Analyst
2 7 (21.88%) Service Analyst
3 4 (12.50%) Architect
3 4 (12.50%) Linux Specialist
3 4 (12.50%) Network Architect
3 4 (12.50%) Process Analyst
3 4 (12.50%) Service Desk Analyst
4 3 (9.38%) 3rd Line Support
4 3 (9.38%) Finance Manager
4 3 (9.38%) Finance Project Manager
4 3 (9.38%) Financial Analyst
4 3 (9.38%) Messaging Specialist
4 3 (9.38%) Project Analyst
4 3 (9.38%) Project Manager
5 2 (6.25%) 1st Line Service Desk Analyst
5 2 (6.25%) 3rd Line Support Specialist
5 2 (6.25%) Communications Specialist
5 2 (6.25%) ITIL Service Analyst
5 2 (6.25%) SC Cleared Business Analyst
5 2 (6.25%) SQL Analyst
Miscellaneous
1 11 (34.38%) Analytical Skills
2 3 (9.38%) Computer Science
2 3 (9.38%) Data Centre
2 3 (9.38%) Video Conferencing
3 2 (6.25%) Management Information System
4 1 (3.13%) CMDB
Operating Systems
1 15 (46.88%) Windows
2 11 (34.38%) Linux
3 7 (21.88%) Unix
3 7 (21.88%) Windows Server 2008
4 4 (12.50%) CentOS
4 4 (12.50%) Windows Server 2012
5 3 (9.38%) Ubuntu
5 3 (9.38%) Windows Server 2003
5 3 (9.38%) zOS
Processes & Methodologies
1 31 (96.88%) ITIL
2 27 (84.38%) Service Management
3 21 (65.63%) ITIL V3
4 14 (43.75%) Virtual Environments
5 13 (40.63%) Change Management
6 12 (37.50%) Service Delivery
7 8 (25.00%) Project Management
8 5 (15.63%) Problem Management
9 4 (12.50%) Agile Project Management
9 4 (12.50%) Agile Software Development
9 4 (12.50%) High Availability
9 4 (12.50%) Incident Management
9 4 (12.50%) Infrastructure Monitoring
9 4 (12.50%) Network Design
9 4 (12.50%) Network Monitoring
10 3 (9.38%) Asset Management
10 3 (9.38%) Capacity Management
10 3 (9.38%) Performance Tuning
10 3 (9.38%) Scrum
10 3 (9.38%) Software Asset Management
Programming Languages
1 16 (50.00%) SQL
2 4 (12.50%) PowerShell
3 2 (6.25%) VB
Qualifications
1 23 (71.88%) SC Cleared
1 23 (71.88%) Security Cleared
2 11 (34.38%) DV Cleared
3 7 (21.88%) MCP
3 7 (21.88%) Microsoft Certification
4 5 (15.63%) Degree
5 4 (12.50%) CCNP
5 4 (12.50%) Cisco Certification
5 4 (12.50%) MCSE
6 3 (9.38%) APMG
6 3 (9.38%) ITIL Foundation Certificate
6 3 (9.38%) MCDBA
6 3 (9.38%) MCSA
7 2 (6.25%) Chartered Engineer
7 2 (6.25%) ITIL Certification
Quality Assurance & Compliance
1 2 (6.25%) EFQM
1 2 (6.25%) QA
2 1 (3.13%) ISO 9000
2 1 (3.13%) ISO19770
2 1 (3.13%) SLA
System Software
1 10 (31.25%) Active Directory
2 7 (21.88%) Hyper-V
2 7 (21.88%) VMware Infrastructure
2 7 (21.88%) VMware Workstation
3 4 (12.50%) Virtual Machines
Systems Management
1 14 (43.75%) OVSD
2 4 (12.50%) Nagios
3 2 (6.25%) Puppet
Vendors
1 18 (56.25%) HP
2 11 (34.38%) Microsoft
2 11 (34.38%) VMware
3 7 (21.88%) Citrix
4 4 (12.50%) Cisco
4 4 (12.50%) F5
4 4 (12.50%) Palo Alto
4 4 (12.50%) ServiceNow
5 3 (9.38%) Adobe
5 3 (9.38%) ILOG
5 3 (9.38%) Oracle
6 2 (6.25%) Remedy
7 1 (3.13%) NetApp
7 1 (3.13%) Red Hat
7 1 (3.13%) SAP