Period
to 17 November 2018

The following table provides summary statistics for contract job vacancies advertised in Buckinghamshire with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 17 November 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
South East > Buckinghamshire
6 months to
17 Nov 2018
Same period 2017 Same period 2016
Rank 45 103 91
Rank change year-on-year +58 -12 +1
Contract jobs citing ITSM 69 31 19
As % of all contract IT jobs advertised in Buckinghamshire 4.01% 1.30% 1.07%
As % of the Processes & Methodologies category 4.59% 1.58% 1.25%
Number of daily rates quoted 52 28 17
Buckinghamshire median daily rate £314 £378 £425
Median daily rate % change year-on-year -16.82% -11.18% +21.43%
10th Percentile £208 £115 £143
90th Percentile £546 £538 £493
South East median daily rate £390 £400 £375
% change year-on-year -2.50% +6.67% -5.06%
Number of hourly rates quoted 3 0 0
Buckinghamshire median hourly rate £18.12 - -
South East median hourly rate £17.00 £13.00 £59.31
% change year-on-year +30.77% -78.08% +74.47%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Buckinghamshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Buckinghamshire
Contract vacancies with a requirement for process or methodology skills 1,504 1,968 1,514
As % of all contract IT jobs advertised in Buckinghamshire 87.49% 82.52% 85.25%
Number of daily rates quoted 868 919 821
Buckinghamshire median daily rate £404 £400 £408
Median daily rate % change year-on-year +0.94% -1.84% +8.67%
10th Percentile £250 £250 £243
90th Percentile £575 £532 £550
South East median daily rate £438 £425 £400
% change year-on-year +2.94% +6.25% +2.56%
Number of hourly rates quoted 69 94 65
Buckinghamshire median hourly rate £14.44 £16.58 £15.00
Median hourly rate % change year-on-year -12.94% +10.53% -7.06%
10th Percentile £10.37 £9.51 £9.41
90th Percentile £37.60 £48.75 £44.60
South East median hourly rate £28.50 £22.50 £25.00
% change year-on-year +26.67% -10.00% +3.65%

ITSM
Job Vacancy Trend in Buckinghamshire

Job postings citing ITSM as a percentage of all IT jobs advertised in Buckinghamshire.

Job vacancy trend for ITSM in Buckinghamshire

ITSM
Contractor Daily Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Buckinghamshire.

Contractor daily rate trend for ITSM in Buckinghamshire

ITSM
Contractor Daily Rate Histogram in Buckinghamshire

The daily rate distribution of IT jobs citing ITSM in Buckinghamshire over the 6 months to 17 November 2018.

Contractor daily rate histogram for ITSM in Buckinghamshire

ITSM
Contractor Hourly Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Buckinghamshire.

Contractor hourly rate trend for ITSM in Buckinghamshire

ITSM
Contract Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Buckinghamshire region over the 6 months to 17 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes +52 67 £314 -16.82% 1
High Wycombe - 1 - -
ITSM
South East

For the 6 months to 17 November 2018, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Buckinghamshire region with a requirement for ITSM.

1 64 (92.75%) ITIL
1 64 (92.75%) Service Management
2 51 (73.91%) Security Cleared
3 50 (72.46%) ITIL V3
4 48 (69.57%) SC Cleared
5 35 (50.72%) Windows
6 32 (46.38%) DV Cleared
7 29 (42.03%) Microsoft
7 29 (42.03%) Problem-Solving
8 27 (39.13%) Active Directory
9 24 (34.78%) HP
10 23 (33.33%) SQL
11 22 (31.88%) Change Management
12 21 (30.43%) Linux
13 20 (28.99%) Windows Server 2008
14 19 (27.54%) OVSD
14 19 (27.54%) VMware
15 18 (26.09%) Analytical Skills
16 17 (24.64%) Office 365
17 16 (23.19%) Windows Server
17 16 (23.19%) Virtual Environments
17 16 (23.19%) MS Exchange
17 16 (23.19%) Microsoft Office
17 16 (23.19%) Citrix
18 14 (20.29%) VMware Infrastructure
19 13 (18.84%) Microsoft Azure
19 13 (18.84%) Service Delivery
19 13 (18.84%) Configuration Management
19 13 (18.84%) ITIL Foundation Certificate
19 13 (18.84%) Azure Active Directory

ITSM
Co-occurring IT Skills in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (23.19%) MS Exchange
2 10 (14.49%) SharePoint
3 9 (13.04%) Skype for Business
4 8 (11.59%) IIS
5 7 (10.14%) Exchange Server 2003
5 7 (10.14%) Exchange Server 2007
6 4 (5.80%) SharePoint 2010
6 4 (5.80%) SharePoint 2013
Applications
1 16 (23.19%) Microsoft Office
Business Applications
1 4 (5.80%) Dynamics CRM
Cloud Services
1 17 (24.64%) Office 365
2 13 (18.84%) Azure Active Directory
2 13 (18.84%) Microsoft Azure
3 5 (7.25%) OneDrive
4 2 (2.90%) IaaS
5 1 (1.45%) Cloud Computing
Communications & Networking
1 6 (8.70%) Firewall
2 5 (7.25%) Skype
3 2 (2.90%) SMS
4 1 (1.45%) DNS
4 1 (1.45%) LAN
4 1 (1.45%) WAN
4 1 (1.45%) Wi-Fi
Database & Business Intelligence
1 11 (15.94%) SQL Server
2 7 (10.14%) SQL Server 2008
3 5 (7.25%) Power BI
4 4 (5.80%) MongoDB
4 4 (5.80%) MySQL
General
1 1 (1.45%) Finance
1 1 (1.45%) Retail
Job Titles
1 20 (28.99%) Analyst
2 9 (13.04%) Applications Support
2 9 (13.04%) Service Analyst
3 7 (10.14%) Service Desk Analyst
3 7 (10.14%) Support Specialist
4 6 (8.70%) Applications Specialist
4 6 (8.70%) Applications Support Specialist
4 6 (8.70%) Support Analyst
5 5 (7.25%) 3rd Line Engineer
5 5 (7.25%) Administrator
5 5 (7.25%) Data Centre Technician
6 4 (5.80%) 2nd Line Support
6 4 (5.80%) Data Centre Engineer
6 4 (5.80%) Developer
6 4 (5.80%) IT Analyst
6 4 (5.80%) Linux Administrator
7 3 (4.35%) 3rd Line Support
7 3 (4.35%) Linux Systems Administrator
7 3 (4.35%) Project Manager
7 3 (4.35%) Systems Administrator
Miscellaneous
1 18 (26.09%) Analytical Skills
2 9 (13.04%) Data Centre
3 6 (8.70%) Self-Motivation
4 5 (7.25%) Mobile App
5 4 (5.80%) CMDB
5 4 (5.80%) Management Information System
6 1 (1.45%) Computer Science
6 1 (1.45%) iPad
6 1 (1.45%) Mainframe
Operating Systems
1 35 (50.72%) Windows
2 21 (30.43%) Linux
3 20 (28.99%) Windows Server 2008
4 16 (23.19%) Windows Server
5 11 (15.94%) Unix
6 8 (11.59%) Windows Server 2012
7 5 (7.25%) CentOS
7 5 (7.25%) Ubuntu
7 5 (7.25%) Windows Server 2003
8 1 (1.45%) Windows 10
8 1 (1.45%) Windows 7
Processes & Methodologies
1 64 (92.75%) ITIL
1 64 (92.75%) Service Management
2 50 (72.46%) ITIL V3
3 29 (42.03%) Problem-Solving
4 22 (31.88%) Change Management
5 16 (23.19%) Virtual Environments
6 13 (18.84%) Configuration Management
6 13 (18.84%) Service Delivery
7 12 (17.39%) Critical Thinking
8 11 (15.94%) CRM
9 9 (13.04%) Infrastructure Monitoring
10 6 (8.70%) Operational Acceptance Criteria
11 5 (7.25%) Application Packaging
11 5 (7.25%) Business Intelligence
11 5 (7.25%) Capacity Management
11 5 (7.25%) High Availability
11 5 (7.25%) Migration
11 5 (7.25%) Patch Management
11 5 (7.25%) Performance Tuning
11 5 (7.25%) Problem Management
Programming Languages
1 23 (33.33%) SQL
2 9 (13.04%) PowerShell
3 1 (1.45%) C
Qualifications
1 51 (73.91%) Security Cleared
2 48 (69.57%) SC Cleared
3 32 (46.38%) DV Cleared
4 13 (18.84%) ITIL Foundation Certificate
5 12 (17.39%) Microsoft Certification
6 6 (8.70%) MCDBA
6 6 (8.70%) MCITP
7 3 (4.35%) ITIL Certification
8 2 (2.90%) VMware Certified Professional (VCP)
9 1 (1.45%) BPSS Clearance
9 1 (1.45%) MCSE
9 1 (1.45%) PRINCE2 Certification
Quality Assurance & Compliance
1 4 (5.80%) SLA
2 2 (2.90%) COBIT
2 2 (2.90%) Government Security Classifications
3 1 (1.45%) QA
System Software
1 27 (39.13%) Active Directory
2 14 (20.29%) VMware Infrastructure
3 6 (8.70%) VMware Workstation
4 5 (7.25%) Virtual Machines
5 3 (4.35%) Hyper-V
6 2 (2.90%) VMware ESXi
Systems Management
1 19 (27.54%) OVSD
2 7 (10.14%) SCCM
3 5 (7.25%) Nagios
3 5 (7.25%) SCOM
4 3 (4.35%) WSUS
5 1 (1.45%) Ansible
5 1 (1.45%) Puppet
Vendors
1 29 (42.03%) Microsoft
2 24 (34.78%) HP
3 19 (27.54%) VMware
4 16 (23.19%) Citrix
5 6 (8.70%) ServiceNow
5 6 (8.70%) webMethods
6 5 (7.25%) F5
6 5 (7.25%) McAfee
6 5 (7.25%) NetApp
7 3 (4.35%) Lumension
8 2 (2.90%) Oracle
9 1 (1.45%) Apple
9 1 (1.45%) MobileIron