ITSM Job Trends in Milton Keynes

IT Service Management (ITSM)
Buckinghamshire > Milton Keynes

The table below provides summary statistics and salary benchmarking for jobs advertised in Milton Keynes requiring ITSM skills. It covers permanent job vacancies from the 6 months leading up to 14 January 2026, with comparisons to the same periods in the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 54 25 49
Rank change year-on-year -29 +24 +30
Permanent jobs citing ITSM 6 23 13
As % of all permanent jobs in Milton Keynes 0.96% 6.63% 1.95%
As % of the Processes & Methodologies category 1.12% 7.10% 2.18%
Number of salaries quoted 4 22 11
10th Percentile £42,650 £27,200 -
25th Percentile £53,000 £31,250 £66,250
Median annual salary (50th Percentile) £78,750 £37,500 £67,500
Median % change year-on-year +110.00% -44.44% -32.50%
75th Percentile £97,500 £41,563 £70,500
90th Percentile - £42,500 £75,000
Buckinghamshire median annual salary £77,500 £35,000 £67,500
% change year-on-year +121.43% -48.15% -30.77%

All Process & Methodology Skills
Milton Keynes

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Milton Keynes.

Permanent vacancies with a requirement for process or methodology skills 538 324 595
As % of all permanent jobs advertised in Milton Keynes 86.36% 93.37% 89.34%
Number of salaries quoted 355 230 408
10th Percentile £35,000 £31,250 £31,250
25th Percentile £45,000 £44,063 £41,250
Median annual salary (50th Percentile) £55,000 £60,000 £55,000
Median % change year-on-year -8.33% +9.09% -
75th Percentile £71,250 £73,438 £65,000
90th Percentile £86,500 £92,000 £77,500
Buckinghamshire median annual salary £50,000 £57,500 £52,500
% change year-on-year -13.04% +9.52% -4.55%

ITSM
Job Vacancy Trend in Milton Keynes

Historical trend showing the proportion of permanent IT job postings citing ITSM relative to all permanent IT jobs advertised in Milton Keynes.

ITSM job vacancy trend in Milton Keynes

ITSM
Salary Trend in Milton Keynes

Salary distribution trend for jobs in Milton Keynes citing ITSM.

Salary distribution trend for jobs in Milton Keynes citing ITSM

ITSM
Salary Histogram in Milton Keynes

Salary distribution for jobs citing ITSM in Milton Keynes over the 6 months to 14 January 2026.

Salary histogram for ITSM in Milton Keynes

ITSM
Co-Occurring Skills & Capabilities in Milton Keynes by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (16.67%) Microsoft Exchange
1 1 (16.67%) SharePoint
Applications
1 1 (16.67%) Microsoft Office
Cloud Services
1 2 (33.33%) Azure
1 2 (33.33%) Microsoft 365
2 1 (16.67%) Azure Data Factory
2 1 (16.67%) Entra ID
2 1 (16.67%) OneDrive
Communications & Networking
1 1 (16.67%) VPN
Database & Business Intelligence
1 1 (16.67%) Amazon RDS
1 1 (16.67%) Data Lake
General
1 4 (66.67%) Social Skills
2 2 (33.33%) Presentation Skills
3 1 (16.67%) Analytical Skills
3 1 (16.67%) Automotive
3 1 (16.67%) Finance
3 1 (16.67%) Legal
3 1 (16.67%) Manufacturing
3 1 (16.67%) Retail
Job Titles
1 2 (33.33%) Analyst
1 2 (33.33%) Head of IT
1 2 (33.33%) Support Analyst
2 1 (16.67%) 2nd Line Engineer
2 1 (16.67%) 2nd Line Support
2 1 (16.67%) 2nd Line Support Engineer
2 1 (16.67%) Applications Support
2 1 (16.67%) Applications Support Analyst
2 1 (16.67%) Desktop Analyst
2 1 (16.67%) Desktop Support
2 1 (16.67%) Desktop Support Analyst
2 1 (16.67%) Head of Data Management
2 1 (16.67%) Support Engineer
Miscellaneous
1 1 (16.67%) Onboarding
1 1 (16.67%) Smartphone
1 1 (16.67%) Video Conferencing
1 1 (16.67%) Virtual Team
Operating Systems
1 2 (33.33%) Windows
1 2 (33.33%) Windows 10
2 1 (16.67%) Android
2 1 (16.67%) Apple iOS
Processes & Methodologies
1 4 (66.67%) ITIL
2 3 (50.00%) Agile
2 3 (50.00%) Budget Management
2 3 (50.00%) Business Strategy
2 3 (50.00%) Continuous Improvement
2 3 (50.00%) Kanban
2 3 (50.00%) Problem-Solving
2 3 (50.00%) Scrum
2 3 (50.00%) Service Management
2 3 (50.00%) Stakeholder Engagement
3 2 (33.33%) Computer Science
3 2 (33.33%) Customer Service
3 2 (33.33%) DevOps
3 2 (33.33%) IT Strategy
3 2 (33.33%) Strategic Thinking
4 1 (16.67%) Coaching
4 1 (16.67%) Data Governance
4 1 (16.67%) Logistics
4 1 (16.67%) Regulatory Compliance
4 1 (16.67%) Security Patching
Qualifications
1 3 (50.00%) Degree
2 2 (33.33%) Computer Science Degree
3 1 (16.67%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (16.67%) ISO/IEC 27001
1 1 (16.67%) SLA
System Software
1 2 (33.33%) Active Directory
2 1 (16.67%) Hyper-V
Systems Management
1 1 (16.67%) SCCM
Vendors
1 2 (33.33%) Microsoft
2 1 (16.67%) Citrix
2 1 (16.67%) McAfee
2 1 (16.67%) SAP
2 1 (16.67%) SolarWinds
2 1 (16.67%) Workday