Period
to 31 March 2020

The following table provides summary statistics for permanent job vacancies advertised in Milton Keynes with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 31 March 2020 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
Buckinghamshire > Milton Keynes
6 months to
31 Mar 2020
Same period 2019 Same period 2018
Rank 80 88 107
Rank change year-on-year +8 +19 +4
Permanent jobs citing ITSM 20 27 15
As % of all permanent jobs advertised in Milton Keynes 1.75% 1.78% 0.94%
As % of the Processes & Methodologies category 1.87% 1.90% 1.00%
Number of salaries quoted 14 21 25
Median annual salary £29,000 £31,500 £35,000
Median salary % change year-on-year -7.94% -10.00% -44.00%
10th Percentile £25,275 £27,500 £20,600
90th Percentile £38,375 £56,250 £42,000
Buckinghamshire median annual salary £35,000 £31,500 £31,475
% change year-on-year +11.11% +0.08% -49.64%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Milton Keynes with a requirement for process or methodology skills.

All Process and Methodology Skills
Milton Keynes
Permanent vacancies with a requirement for process or methodology skills 1,071 1,423 1,499
As % of all permanent IT jobs advertised in Milton Keynes 93.87% 93.68% 93.51%
Number of salaries quoted 870 1,059 1,188
Median annual salary £50,000 £46,500 £45,000
Median salary % change year-on-year +7.53% +3.33% -
10th Percentile £28,750 £27,674 £26,250
90th Percentile £75,000 £67,500 £62,500
Buckinghamshire median annual salary £50,000 £45,000 £45,000
% change year-on-year +11.11% - +5.88%

ITSM
Job Vacancy Trend in Milton Keynes

Job postings citing ITSM as a proportion of all IT jobs advertised in Milton Keynes.

Job vacancy trend for ITSM in Milton Keynes

ITSM
Salary Trend in Milton Keynes

3-month moving average salary quoted in jobs citing ITSM in Milton Keynes.

Salary trend for ITSM in Milton Keynes

ITSM
Salary Histogram in Milton Keynes

Salary distribution for jobs citing ITSM in Milton Keynes over the 6 months to 31 March 2020.

Salary histogram for ITSM in Milton Keynes

For the 6 months to 31 March 2020, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Milton Keynes region with a requirement for ITSM.

1 18 (90.00%) ITIL
2 12 (60.00%) Microsoft
3 11 (55.00%) Degree
4 10 (50.00%) Windows
5 9 (45.00%) Remedy
5 9 (45.00%) Remedy ITSM
6 7 (35.00%) ServiceNow
6 7 (35.00%) Cisco Certification
6 7 (35.00%) Microsoft Certification
7 6 (30.00%) SLA
7 6 (30.00%) Change Management
7 6 (30.00%) Data Centre
7 6 (30.00%) Windows 10
7 6 (30.00%) Virtual Machines
7 6 (30.00%) Incident Management
8 5 (25.00%) Computer Science
8 5 (25.00%) SCCM
8 5 (25.00%) Management Information System
8 5 (25.00%) Stakeholder Management
8 5 (25.00%) Cisco
8 5 (25.00%) Active Directory
8 5 (25.00%) Microsoft Office
8 5 (25.00%) LAN
9 4 (20.00%) WAN
9 4 (20.00%) Python
9 4 (20.00%) C++
9 4 (20.00%) JavaScript
9 4 (20.00%) Perl
9 4 (20.00%) PHP
9 4 (20.00%) Cisco Prime

ITSM
Co-occurring IT Skills in Milton Keynes by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (25.00%) Microsoft Office
Business Applications
1 9 (45.00%) Remedy ITSM
2 4 (20.00%) assyst
Cloud Services
1 3 (15.00%) Azure
1 3 (15.00%) Office 365
Communications & Networking
1 5 (25.00%) LAN
2 4 (20.00%) BGP
2 4 (20.00%) EIGRP
2 4 (20.00%) Ethernet
2 4 (20.00%) FCAPS
2 4 (20.00%) FCoE
2 4 (20.00%) Fibre Channel
2 4 (20.00%) Firewall
2 4 (20.00%) MPLS
2 4 (20.00%) NGN
2 4 (20.00%) OSPF
2 4 (20.00%) SAN
2 4 (20.00%) TCP/IP
2 4 (20.00%) VPN
2 4 (20.00%) WAN
2 4 (20.00%) Wireless
3 3 (15.00%) SMS
Development Applications
1 4 (20.00%) Git (software)
General
1 4 (20.00%) Telecoms
2 3 (15.00%) Aerospace
3 2 (10.00%) Retail
Job Titles
1 5 (25.00%) Support Engineer
2 4 (20.00%) Analyst
2 4 (20.00%) Data Centre Engineer
2 4 (20.00%) Data Network Engineer
2 4 (20.00%) IT Analyst
2 4 (20.00%) Network Engineer
2 4 (20.00%) Service Analyst
2 4 (20.00%) Service Desk Analyst
3 3 (15.00%) Incident Manager
3 3 (15.00%) IT Engineer
3 3 (15.00%) IT Support
3 3 (15.00%) IT Support Engineer
3 3 (15.00%) Major Incident Manager
3 3 (15.00%) Senior Analyst
3 3 (15.00%) Senior Service Desk Analyst
4 2 (10.00%) Desktop Engineer
4 2 (10.00%) Desktop Support
4 2 (10.00%) Desktop Support Engineer
4 2 (10.00%) Service Desk Team Leader
4 2 (10.00%) Team Leader
Libraries, Frameworks & Software Standards
1 4 (20.00%) jQuery
1 4 (20.00%) RESTful
Miscellaneous
1 6 (30.00%) Data Centre
2 5 (25.00%) Management Information System
3 2 (10.00%) CMDB
3 2 (10.00%) EPoS
3 2 (10.00%) Self-Motivation
Operating Systems
1 10 (50.00%) Windows
2 6 (30.00%) Windows 10
3 3 (15.00%) Windows Server
3 3 (15.00%) Windows Server 2016
4 2 (10.00%) Windows 7
5 1 (5.00%) VMS
Processes & Methodologies
1 18 (90.00%) ITIL
2 6 (30.00%) Change Management
2 6 (30.00%) Incident Management
3 5 (25.00%) Computer Science
3 5 (25.00%) Stakeholder Management
4 4 (20.00%) Configuration Management
4 4 (20.00%) Cybersecurity
4 4 (20.00%) DevOps
4 4 (20.00%) Network Design
4 4 (20.00%) Network Management
4 4 (20.00%) Service Management
4 4 (20.00%) Waterfall
4 4 (20.00%) Workflow
5 3 (15.00%) Cyber Intelligence
5 3 (15.00%) ITIL V3
6 2 (10.00%) Asset Management
6 2 (10.00%) Break/Fix
6 2 (10.00%) Collaborative Working
6 2 (10.00%) Knowledge Management
6 2 (10.00%) Problem Management
Programming Languages
1 4 (20.00%) C++
1 4 (20.00%) JavaScript
1 4 (20.00%) Perl
1 4 (20.00%) PHP
1 4 (20.00%) Python
Qualifications
1 11 (55.00%) Degree
2 7 (35.00%) Cisco Certification
2 7 (35.00%) Microsoft Certification
3 4 (20.00%) CCNP
3 4 (20.00%) Computer Science Degree
3 4 (20.00%) VMware Certified Professional (VCP)
4 3 (15.00%) CCNA
4 3 (15.00%) HND
4 3 (15.00%) ITIL Certification
4 3 (15.00%) MCP
4 3 (15.00%) MCSA
4 3 (15.00%) MCSE
5 1 (5.00%) PMI Certification
5 1 (5.00%) PMP
Quality Assurance & Compliance
1 6 (30.00%) SLA
System Software
1 6 (30.00%) Virtual Machines
2 5 (25.00%) Active Directory
3 4 (20.00%) Hyper-V
3 4 (20.00%) VMware ESXi
3 4 (20.00%) VMware Infrastructure
Systems Management
1 5 (25.00%) SCCM
2 4 (20.00%) Amdocs OSS
2 4 (20.00%) Ansible
2 4 (20.00%) Cisco Prime
2 4 (20.00%) Icinga
2 4 (20.00%) Observium
3 3 (15.00%) Microsoft Intune
Vendors
1 12 (60.00%) Microsoft
2 9 (45.00%) Remedy
3 7 (35.00%) ServiceNow
4 5 (25.00%) Cisco
5 4 (20.00%) Cramer
5 4 (20.00%) Infoblox
5 4 (20.00%) VMware
6 2 (10.00%) Adobe
6 2 (10.00%) CA
7 1 (5.00%) Openreach