Period
to 20 November 2017

The following table provides summary statistics for contract job vacancies advertised in Buckinghamshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
South East > Buckinghamshire
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 72 36 38
Rank change year-on-year -36 +2 -10
Contract jobs citing Service Management 69 84 118
As % of all contract IT jobs advertised in Buckinghamshire 2.92% 4.85% 4.45%
As % of the Processes & Methodologies category 3.57% 5.76% 5.51%
Number of daily rates quoted 58 64 75
Buckinghamshire median daily rate £340 £434 £400
Median daily rate % change year-on-year -21.70% +8.56% +28.00%
10th Percentile £136 £276 £145
90th Percentile £500 £584 £522
South East median daily rate £400 £425 £388
% change year-on-year -5.88% +9.68% +10.71%
Number of hourly rates quoted 3 0 1
Buckinghamshire median hourly rate £14.00 - £14.00
South East median hourly rate £15.00 £15.00 £14.75
% change year-on-year - +1.69% +5.92%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Buckinghamshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Buckinghamshire
Contract vacancies with a requirement for process or methodology skills 1933 1459 2140
As % of all contract IT jobs advertised in Buckinghamshire 81.77% 84.24% 80.66%
Number of daily rates quoted 906 799 1128
Buckinghamshire median daily rate £400 £408 £375
Median daily rate % change year-on-year -1.84% +8.67% +7.14%
10th Percentile £253 £235 £238
90th Percentile £538 £550 £505
South East median daily rate £425 £400 £393
% change year-on-year +6.25% +1.91% +4.67%
Number of hourly rates quoted 94 59 61
Buckinghamshire median hourly rate £16.58 £15.00 £16.25
Median hourly rate % change year-on-year +10.53% -7.69% +27.45%
10th Percentile £9.51 £9.31 £9.50
90th Percentile £48.75 £47.30 £45.00
South East median hourly rate £23.00 £27.13 £26.50
% change year-on-year -15.21% +2.36% +51.43%

Service Management
Job Vacancy Trend in Buckinghamshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Buckinghamshire.

Job vacancy trend for Service Management in Buckinghamshire

Service Management
Contractor Daily Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Buckinghamshire.

Contractor daily rate trend for Service Management in Buckinghamshire

Service Management
Contractor Daily Rate Histogram in Buckinghamshire

The daily rate distribution of IT jobs citing Service Management in Buckinghamshire over the 6 months to 20 November 2017.

Contractor daily rate histogram for Service Management in Buckinghamshire

Service Management
Contractor Hourly Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Buckinghamshire.

Contractor hourly rate trend for Service Management in Buckinghamshire

Service Management
Contract Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Buckinghamshire region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes -29 65 £340 -22.29% 5
Amersham -4 1 £215 -
Service Management
South East

For the 6 months to 20 November 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Buckinghamshire region with a requirement for Service Management.

1 60 (86.96%) ITIL
2 48 (69.57%) Security Cleared
3 37 (53.62%) SC Cleared
4 30 (43.48%) DV Cleared
5 29 (42.03%) ITSM
6 27 (39.13%) ITIL V3
7 25 (36.23%) SLA
8 24 (34.78%) ITIL Foundation Certificate
9 22 (31.88%) HP
10 21 (30.43%) Service Delivery
11 20 (28.99%) Service Design
12 19 (27.54%) Finance
13 17 (24.64%) SQL
14 16 (23.19%) ISO/IEC 20000
15 15 (21.74%) Windows
16 14 (20.29%) Analytical Skills
17 13 (18.84%) OVSD
17 13 (18.84%) Problem Management
18 12 (17.39%) Incident Management
19 11 (15.94%) Microsoft Office
20 10 (14.49%) ITIL Certification
20 10 (14.49%) Logistics
20 10 (14.49%) ServiceNow
21 9 (13.04%) Windows Server 2012
21 9 (13.04%) Virtual Environments
21 9 (13.04%) Windows Server 2008
21 9 (13.04%) Hyper-V
21 9 (13.04%) Project Management
21 9 (13.04%) VMware
21 9 (13.04%) Linux

Service Management
Co-occurring IT Skills in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (10.14%) SharePoint
2 4 (5.80%) Exchange Server 2010
2 4 (5.80%) IIS
2 4 (5.80%) MS Exchange
2 4 (5.80%) Skype for Business
3 3 (4.35%) Exchange Server 2013
Applications
1 11 (15.94%) Microsoft Office
2 3 (4.35%) Microsoft Excel
2 3 (4.35%) Microsoft PowerPoint
Business Applications
1 5 (7.25%) Dynamics CRM
2 4 (5.80%) Dynamics GP
Cloud Services
1 8 (11.59%) Office 365
2 1 (1.45%) IaaS
Communications & Networking
1 3 (4.35%) BIG-IP
1 3 (4.35%) Skype
2 2 (2.90%) LAN
2 2 (2.90%) WAN
2 2 (2.90%) WLAN
3 1 (1.45%) BGP
3 1 (1.45%) Cisco ASA
3 1 (1.45%) Firewall
3 1 (1.45%) ICMP
3 1 (1.45%) Radio Access Network
3 1 (1.45%) TCP/IP
3 1 (1.45%) Wireless
Database & Business Intelligence
1 4 (5.80%) SQL Server
1 4 (5.80%) SQL Server 2008
General
1 19 (27.54%) Finance
2 3 (4.35%) Military
3 2 (2.90%) Telecoms
Job Titles
1 16 (23.19%) Analyst
2 14 (20.29%) Service Manager
3 10 (14.49%) Service Analyst
4 8 (11.59%) Service Desk Analyst
5 7 (10.14%) Architect
5 7 (10.14%) Designer
6 6 (8.70%) Services Delivery Manager
7 5 (7.25%) 3rd Line Support
7 5 (7.25%) Delivery Manager
7 5 (7.25%) Incident Manager
7 5 (7.25%) Problem Manager
7 5 (7.25%) Service Architect
8 4 (5.80%) 1st Line Service Desk Analyst
8 4 (5.80%) 1st Line Support
8 4 (5.80%) Major Incident Manager
8 4 (5.80%) Security Manager
8 4 (5.80%) Service Security Manager
8 4 (5.80%) Support Specialist
9 3 (4.35%) ITIL Service Manager
9 3 (4.35%) Supplier Manager
Libraries, Frameworks & Software Standards
1 4 (5.80%) .NET
Miscellaneous
1 14 (20.29%) Analytical Skills
2 7 (10.14%) Management Information System
3 4 (5.80%) Data Protection Act
4 2 (2.90%) User Experience
4 2 (2.90%) Virtual Team
5 1 (1.45%) CMDB
5 1 (1.45%) Data Centre
5 1 (1.45%) Video Conferencing
Operating Systems
1 15 (21.74%) Windows
2 9 (13.04%) Linux
2 9 (13.04%) Windows Server 2008
2 9 (13.04%) Windows Server 2012
3 6 (8.70%) Windows Server 2003
4 4 (5.80%) Unix
5 3 (4.35%) Windows Server
6 1 (1.45%) Windows 7
6 1 (1.45%) Windows 8
Processes & Methodologies
1 60 (86.96%) ITIL
2 29 (42.03%) ITSM
3 27 (39.13%) ITIL V3
4 21 (30.43%) Service Delivery
5 20 (28.99%) Service Design
6 13 (18.84%) Problem Management
7 12 (17.39%) Incident Management
8 10 (14.49%) Logistics
9 9 (13.04%) Project Management
9 9 (13.04%) Virtual Environments
10 8 (11.59%) Stakeholder Management
10 8 (11.59%) Ticket Management
11 7 (10.14%) Change Management
11 7 (10.14%) CRM
11 7 (10.14%) Customer Engagement
12 6 (8.70%) Matrix Management
12 6 (8.70%) Operational Acceptance Criteria
12 6 (8.70%) Performance Management
13 5 (7.25%) Line Management
13 5 (7.25%) Risk Assessment
Programming Languages
1 17 (24.64%) SQL
2 5 (7.25%) PowerShell
Qualifications
1 48 (69.57%) Security Cleared
2 37 (53.62%) SC Cleared
3 30 (43.48%) DV Cleared
4 24 (34.78%) ITIL Foundation Certificate
5 10 (14.49%) ITIL Certification
6 5 (7.25%) MCP
6 5 (7.25%) MCSE
6 5 (7.25%) Microsoft Certification
7 1 (1.45%) CCNP
7 1 (1.45%) Cisco Certification
Quality Assurance & Compliance
1 25 (36.23%) SLA
2 16 (23.19%) ISO/IEC 20000
3 9 (13.04%) ISO 9001
4 2 (2.90%) QA
5 1 (1.45%) Data Quality
System Software
1 9 (13.04%) Active Directory
1 9 (13.04%) Hyper-V
2 8 (11.59%) VMware Infrastructure
2 8 (11.59%) VMware Workstation
3 1 (1.45%) XenApp
Systems Management
1 13 (18.84%) OVSD
2 3 (4.35%) SCCM
2 3 (4.35%) Symantec Enterprise Vault
3 2 (2.90%) HP SiteScope
4 1 (1.45%) OpenView
Vendors
1 22 (31.88%) HP
2 10 (14.49%) ServiceNow
3 9 (13.04%) Microsoft
3 9 (13.04%) VMware
4 4 (5.80%) Citrix
5 3 (4.35%) Cisco
5 3 (4.35%) F5
5 3 (4.35%) Symantec
6 2 (2.90%) Remedy
6 2 (2.90%) SAP
6 2 (2.90%) Splunk
7 1 (1.45%) NetApp
7 1 (1.45%) Palo Alto
7 1 (1.45%) Polycom