Period
to 21 October 2018

The following table provides summary statistics for contract job vacancies advertised in Buckinghamshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 21 October 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
South East > Buckinghamshire
6 months to
21 Oct 2018
Same period 2017 Same period 2016
Rank 19 64 33
Rank change year-on-year +45 -31 +10
Contract jobs citing Service Management 135 70 94
As % of all contract IT jobs advertised in Buckinghamshire 7.55% 3.12% 5.33%
As % of the Processes & Methodologies category 8.74% 3.80% 6.31%
Number of daily rates quoted 104 60 73
Buckinghamshire median daily rate £367 £340 £430
Median daily rate % change year-on-year +7.94% -20.93% +12.05%
10th Percentile £210 £136 £264
90th Percentile £492 £538 £570
South East median daily rate £400 £400 £415
% change year-on-year - -3.61% +9.57%
Number of hourly rates quoted 5 3 0
Buckinghamshire median hourly rate £14.00 £14.00 -
South East median hourly rate £16.00 £16.83 £15.00
% change year-on-year -4.93% +12.20% -3.23%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Buckinghamshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Buckinghamshire
Contract vacancies with a requirement for process or methodology skills 1,544 1,842 1,489
As % of all contract IT jobs advertised in Buckinghamshire 86.31% 82.12% 84.51%
Number of daily rates quoted 878 871 821
Buckinghamshire median daily rate £400 £400 £406
Median daily rate % change year-on-year - -1.37% +8.15%
10th Percentile £249 £250 £256
90th Percentile £575 £538 £538
South East median daily rate £435 £425 £400
% change year-on-year +2.35% +6.25% +3.23%
Number of hourly rates quoted 77 85 56
Buckinghamshire median hourly rate £14.50 £15.00 £14.43
Median hourly rate % change year-on-year -3.37% +3.99% -11.23%
10th Percentile £10.34 £9.58 £9.15
90th Percentile £45.25 £58.25 £44.25
South East median hourly rate £27.00 £22.25 £22.50
% change year-on-year +21.35% -1.11% -1.45%

Service Management
Job Vacancy Trend in Buckinghamshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Buckinghamshire.

Job vacancy trend for Service Management in Buckinghamshire

Service Management
Contractor Daily Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Buckinghamshire.

Contractor daily rate trend for Service Management in Buckinghamshire

Service Management
Contractor Daily Rate Histogram in Buckinghamshire

The daily rate distribution of IT jobs citing Service Management in Buckinghamshire over the 6 months to 21 October 2018.

Contractor daily rate histogram for Service Management in Buckinghamshire

Service Management
Contractor Hourly Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Buckinghamshire.

Contractor hourly rate trend for Service Management in Buckinghamshire

Service Management
Contract Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Buckinghamshire region over the 6 months to 21 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes +39 128 £370 +8.82% 8
High Wycombe - 2 - -
Service Management
South East

For the 6 months to 21 October 2018, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Buckinghamshire region with a requirement for Service Management.

1 125 (92.59%) ITIL
2 81 (60.00%) Security Cleared
3 77 (57.04%) SC Cleared
4 64 (47.41%) ITIL V3
5 61 (45.19%) ITSM
6 51 (37.78%) DV Cleared
7 44 (32.59%) Microsoft
8 38 (28.15%) Windows
9 36 (26.67%) Service Delivery
9 36 (26.67%) Problem-Solving
10 31 (22.96%) Microsoft Office
11 28 (20.74%) HP
11 28 (20.74%) Analytical Skills
12 25 (18.52%) Change Management
13 24 (17.78%) Finance
14 23 (17.04%) SQL
15 22 (16.30%) Active Directory
16 21 (15.56%) Linux
16 21 (15.56%) Office 365
17 20 (14.81%) Windows Server 2008
17 20 (14.81%) SLA
18 19 (14.07%) VMware
19 18 (13.33%) Management Information System
19 18 (13.33%) Problem Management
19 18 (13.33%) Virtual Environments
20 17 (12.59%) MS Exchange
20 17 (12.59%) Configuration Management
21 16 (11.85%) Project Management
21 16 (11.85%) CRM
21 16 (11.85%) OVSD

Service Management
Co-occurring IT Skills in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (12.59%) MS Exchange
2 10 (7.41%) SharePoint
3 9 (6.67%) Exchange Server 2003
3 9 (6.67%) Skype for Business
4 8 (5.93%) Exchange Server 2007
4 8 (5.93%) IIS
5 4 (2.96%) SharePoint 2010
5 4 (2.96%) SharePoint 2013
6 1 (0.74%) Exchange Server 2010
Applications
1 31 (22.96%) Microsoft Office
2 5 (3.70%) Microsoft Excel
Business Applications
1 7 (5.19%) Dynamics CRM
2 1 (0.74%) assyst
Cloud Services
1 21 (15.56%) Office 365
2 15 (11.11%) Microsoft Azure
3 12 (8.89%) Azure Active Directory
4 4 (2.96%) OneDrive
5 3 (2.22%) Dynamics 365
6 2 (1.48%) IaaS
7 1 (0.74%) Cloud Computing
Communications & Networking
1 8 (5.93%) Firewall
2 6 (4.44%) LAN
3 5 (3.70%) WAN
4 4 (2.96%) Skype
4 4 (2.96%) Wi-Fi
5 3 (2.22%) DNS
6 2 (1.48%) iSCSI
7 1 (0.74%) BGP
7 1 (0.74%) BIG-IP
7 1 (0.74%) Cisco ASA
7 1 (0.74%) Cisco ISE
7 1 (0.74%) Cisco Nexus
7 1 (0.74%) F5 BIG-IP LTM
7 1 (0.74%) Internet
7 1 (0.74%) IPsec
7 1 (0.74%) SSL
7 1 (0.74%) TCP/IP
7 1 (0.74%) Telepresence
7 1 (0.74%) VPN
Database & Business Intelligence
1 14 (10.37%) SQL Server
2 7 (5.19%) SQL Server 2008
3 4 (2.96%) MongoDB
3 4 (2.96%) MySQL
3 4 (2.96%) Power BI
Development Applications
1 3 (2.22%) Visual Studio
General
1 24 (17.78%) Finance
2 4 (2.96%) Retail
3 1 (0.74%) Automotive
3 1 (0.74%) Banking
3 1 (0.74%) Legal
3 1 (0.74%) Local Government
3 1 (0.74%) Telecoms
Job Titles
1 39 (28.89%) Analyst
2 26 (19.26%) Service Manager
3 17 (12.59%) Service Analyst
4 11 (8.15%) Designer
4 11 (8.15%) Service Desk Analyst
4 11 (8.15%) Service Transition Manager
4 11 (8.15%) Transition Manager
5 9 (6.67%) Applications Support
6 8 (5.93%) Change Analyst
7 7 (5.19%) Developer
7 7 (5.19%) Release Manager
7 7 (5.19%) Support Analyst
7 7 (5.19%) Support Specialist
8 6 (4.44%) Applications Specialist
8 6 (4.44%) Applications Support Specialist
8 6 (4.44%) Business Analyst
8 6 (4.44%) Change and Release Manager
8 6 (4.44%) Change Manager
8 6 (4.44%) Service Assurance Manager
8 6 (4.44%) Service Management Analyst
Libraries, Frameworks & Software Standards
1 3 (2.22%) .NET
1 3 (2.22%) ASP.NET
2 1 (0.74%) CSS
Miscellaneous
1 28 (20.74%) Analytical Skills
2 18 (13.33%) Management Information System
3 11 (8.15%) Data Centre
4 7 (5.19%) CMDB
4 7 (5.19%) Self-Motivation
5 4 (2.96%) Mainframe
5 4 (2.96%) Mobile App
6 2 (1.48%) Computer Science
6 2 (1.48%) Fat Client
6 2 (1.48%) Thin Client
6 2 (1.48%) User Experience
7 1 (0.74%) Freedom of Information
Operating Systems
1 38 (28.15%) Windows
2 21 (15.56%) Linux
3 20 (14.81%) Windows Server 2008
4 15 (11.11%) Windows Server
5 13 (9.63%) Unix
6 11 (8.15%) Windows Server 2012
7 6 (4.44%) Windows Server 2003
8 5 (3.70%) CentOS
8 5 (3.70%) Ubuntu
9 4 (2.96%) Windows 7
10 3 (2.22%) Windows 10
11 2 (1.48%) Android
11 2 (1.48%) Data ONTAP
12 1 (0.74%) Windows 8
Processes & Methodologies
1 125 (92.59%) ITIL
2 64 (47.41%) ITIL V3
3 61 (45.19%) ITSM
4 36 (26.67%) Problem-Solving
4 36 (26.67%) Service Delivery
5 25 (18.52%) Change Management
6 18 (13.33%) Problem Management
6 18 (13.33%) Virtual Environments
7 17 (12.59%) Configuration Management
8 16 (11.85%) CRM
8 16 (11.85%) Project Management
9 13 (9.63%) Critical Thinking
9 13 (9.63%) Service Design
10 11 (8.15%) Release Management
11 10 (7.41%) Agile Software Development
11 10 (7.41%) Stakeholder Management
12 9 (6.67%) Asset Management
12 9 (6.67%) Infrastructure Monitoring
12 9 (6.67%) PRINCE2
12 9 (6.67%) Root Cause Analysis
Programming Languages
1 23 (17.04%) SQL
2 11 (8.15%) PowerShell
3 3 (2.22%) C#
3 3 (2.22%) JavaScript
Qualifications
1 81 (60.00%) Security Cleared
2 77 (57.04%) SC Cleared
3 51 (37.78%) DV Cleared
4 15 (11.11%) ITIL Certification
4 15 (11.11%) Microsoft Certification
5 12 (8.89%) ITIL Foundation Certificate
6 7 (5.19%) MCITP
7 6 (4.44%) MCDBA
8 5 (3.70%) MCSE
8 5 (3.70%) PRINCE2 Certification
9 4 (2.96%) MCP
10 2 (1.48%) Degree
11 1 (0.74%) BPSS Clearance
11 1 (0.74%) CCNA
11 1 (0.74%) CCNP
11 1 (0.74%) Cisco Certification
11 1 (0.74%) Computer Science Degree
Quality Assurance & Compliance
1 20 (14.81%) SLA
2 3 (2.22%) Government Security Classifications
3 2 (1.48%) COBIT
3 2 (1.48%) ISO/IEC 20000
4 1 (0.74%) Data Quality
4 1 (0.74%) QA
System Software
1 22 (16.30%) Active Directory
2 15 (11.11%) VMware Infrastructure
3 7 (5.19%) Virtual Machines
4 5 (3.70%) Hyper-V
5 4 (2.96%) VMware Workstation
6 2 (1.48%) NFS
6 2 (1.48%) Terminal Server
Systems Management
1 16 (11.85%) OVSD
2 5 (3.70%) Nagios
3 3 (2.22%) Backup Exec
4 2 (1.48%) HP SiteScope
4 2 (1.48%) SCSM
5 1 (0.74%) Ansible
5 1 (0.74%) Cisco Prime
5 1 (0.74%) NetVault Backup
5 1 (0.74%) Puppet
5 1 (0.74%) SCOM
Vendors
1 44 (32.59%) Microsoft
2 28 (20.74%) HP
3 19 (14.07%) VMware
4 14 (10.37%) Citrix
5 11 (8.15%) ServiceNow
6 6 (4.44%) F5
6 6 (4.44%) webMethods
7 5 (3.70%) NetApp
8 3 (2.22%) Lumension
9 2 (1.48%) arcserve
9 2 (1.48%) Oracle
9 2 (1.48%) SAP
9 2 (1.48%) Splunk
9 2 (1.48%) Symantec
9 2 (1.48%) Veeam
10 1 (0.74%) Aruba
10 1 (0.74%) Blue Coat
10 1 (0.74%) Cisco
10 1 (0.74%) Juniper
10 1 (0.74%) Remedy