Period
to 21 October 2019

The following table provides summary statistics for contract job vacancies advertised in Buckinghamshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 21 October 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
South East > Buckinghamshire
6 months to
21 Oct 2019
Same period 2018 Same period 2017
Rank 38 19 64
Rank change year-on-year -19 +45 -31
Contract jobs citing Service Management 67 135 70
As % of all contract IT jobs advertised in Buckinghamshire 4.75% 7.55% 3.12%
As % of the Processes & Methodologies category 5.53% 8.66% 3.79%
Number of daily rates quoted 45 104 60
Buckinghamshire median daily rate £415 £367 £340
Median daily rate % change year-on-year +13.08% +7.94% -20.93%
10th Percentile £322 £210 £136
90th Percentile £585 £492 £538
South East median daily rate £433 £400 £400
% change year-on-year +8.31% - -3.61%
Number of hourly rates quoted 10 5 3
Buckinghamshire median hourly rate £15.00 £14.00 £14.00
Median hourly rate % change year-on-year +7.14% - -
South East median hourly rate £15.76 £16.00 £16.83
% change year-on-year -1.50% -4.93% +12.20%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Buckinghamshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Buckinghamshire
Contract vacancies with a requirement for process or methodology skills 1,211 1,558 1,849
As % of all contract IT jobs advertised in Buckinghamshire 85.83% 87.09% 82.43%
Number of daily rates quoted 689 886 872
Buckinghamshire median daily rate £438 £400 £400
Median daily rate % change year-on-year +9.38% - -1.30%
10th Percentile £250 £243 £250
90th Percentile £574 £575 £538
South East median daily rate £450 £435 £425
% change year-on-year +3.45% +2.35% +6.25%
Number of hourly rates quoted 58 80 85
Buckinghamshire median hourly rate £16.00 £14.50 £15.00
Median hourly rate % change year-on-year +10.34% -3.33% +3.99%
10th Percentile £10.80 £10.34 £9.58
90th Percentile £38.00 £44.13 £58.25
South East median hourly rate £31.50 £27.00 £22.25
% change year-on-year +16.67% +21.35% -1.11%

Service Management
Job Vacancy Trend in Buckinghamshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Buckinghamshire.

Job vacancy trend for Service Management in Buckinghamshire

Service Management
Contractor Daily Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Buckinghamshire.

Contractor daily rate trend for Service Management in Buckinghamshire

Service Management
Contractor Daily Rate Histogram in Buckinghamshire

The daily rate distribution of IT jobs citing Service Management in Buckinghamshire over the 6 months to 21 October 2019.

Contractor daily rate histogram for Service Management in Buckinghamshire

Service Management
Contractor Hourly Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Buckinghamshire.

Contractor hourly rate trend for Service Management in Buckinghamshire

Service Management
Contractor Hourly Rate Histogram in Buckinghamshire

The hourly rate distribution of IT jobs citing Service Management in Buckinghamshire over the 6 months to 21 October 2019.

Contractor hourly rate histogram for Service Management in Buckinghamshire

Service Management
Contract Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Buckinghamshire region over the 6 months to 21 October 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes -13 61 £415 +12.16% 3
Service Management
South East

For the 6 months to 21 October 2019, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Buckinghamshire region with a requirement for Service Management.

1 54 (80.60%) ITIL
2 28 (41.79%) ITSM
3 25 (37.31%) Stakeholder Management
4 23 (34.33%) ITIL Certification
5 20 (29.85%) Project Management
6 19 (28.36%) Windows
7 18 (26.87%) SC Cleared
7 18 (26.87%) Security Cleared
8 16 (23.88%) Service Delivery
8 16 (23.88%) Active Directory
9 15 (22.39%) Finance
10 14 (20.90%) ServiceNow
11 13 (19.40%) ITIL V3
11 13 (19.40%) Public Sector
11 13 (19.40%) DV Cleared
11 13 (19.40%) Change Management
11 13 (19.40%) Microsoft
12 12 (17.91%) VMware
12 12 (17.91%) Analytical Skills
13 11 (16.42%) Windows Server 2012
13 11 (16.42%) Microsoft Office
14 10 (14.93%) Citrix
14 10 (14.93%) Linux
14 10 (14.93%) Agile Software Development
15 8 (11.94%) Asset Management
15 8 (11.94%) VMware Workstation
15 8 (11.94%) Windows 10
16 7 (10.45%) Software Asset Management
16 7 (10.45%) Degree
16 7 (10.45%) PRINCE2

Service Management
Co-occurring IT Skills in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (4.48%) IIS
2 2 (2.99%) SharePoint
2 2 (2.99%) SharePoint 2010
2 2 (2.99%) SharePoint 2013
3 1 (1.49%) Exchange Server 2010
3 1 (1.49%) Exchange Server 2013
3 1 (1.49%) MS Exchange
3 1 (1.49%) Skype for Business
Applications
1 11 (16.42%) Microsoft Office
2 2 (2.99%) Microsoft Excel
Business Applications
1 4 (5.97%) Remedy ITSM
2 3 (4.48%) Dynamics CRM
2 3 (4.48%) Dynamics GP
Cloud Services
1 3 (4.48%) Dynamics 365
1 3 (4.48%) Office 365
1 3 (4.48%) SaaS
2 2 (2.99%) Azure
Communications & Networking
1 2 (2.99%) VSAN
2 1 (1.49%) BGP
2 1 (1.49%) Cisco IOS
2 1 (1.49%) Cisco Nexus
2 1 (1.49%) DHCP
2 1 (1.49%) DNS
2 1 (1.49%) HSRP
2 1 (1.49%) Intranet
2 1 (1.49%) LAN
2 1 (1.49%) MPLS
2 1 (1.49%) Network Security
2 1 (1.49%) NX-OS
2 1 (1.49%) OSPF
2 1 (1.49%) Skype
2 1 (1.49%) Spanning Tree
2 1 (1.49%) TCP/IP
2 1 (1.49%) VLAN
2 1 (1.49%) VoIP
2 1 (1.49%) VPN
2 1 (1.49%) WAN
Database & Business Intelligence
1 3 (4.48%) SQL Server
1 3 (4.48%) SQL Server 2008
1 3 (4.48%) SQL Server 2012
1 3 (4.48%) SQL Server 2016
General
1 15 (22.39%) Finance
2 13 (19.40%) Public Sector
3 4 (5.97%) Legal
4 2 (2.99%) Local Government
4 2 (2.99%) Telecoms
5 1 (1.49%) Automotive
5 1 (1.49%) Banking
5 1 (1.49%) Investment Banking
Job Titles
1 17 (25.37%) Service Manager
2 13 (19.40%) Service Transition Manager
2 13 (19.40%) Transition Manager
3 12 (17.91%) Analyst
4 11 (16.42%) Service Analyst
5 10 (14.93%) ITIL Manager
5 10 (14.93%) ITIL Service Manager
6 8 (11.94%) IT Analyst
6 8 (11.94%) Service Desk Analyst
7 6 (8.96%) Developer
8 5 (7.46%) Designer
8 5 (7.46%) Project Manager
9 4 (5.97%) Infrastructure Specialist
9 4 (5.97%) VMware Specialist
10 3 (4.48%) Administrator
10 3 (4.48%) Integration Engineer
10 3 (4.48%) Product Owner
10 3 (4.48%) Senior Analyst
10 3 (4.48%) Service Management Specialist
10 3 (4.48%) ServiceNow Developer
Libraries, Frameworks & Software Standards
1 3 (4.48%) .NET
1 3 (4.48%) ASP.NET
1 3 (4.48%) HTML
Miscellaneous
1 12 (17.91%) Analytical Skills
2 2 (2.99%) Data Centre
2 2 (2.99%) Management Information System
2 2 (2.99%) NHS
2 2 (2.99%) Self-Motivation
3 1 (1.49%) PMI
Operating Systems
1 19 (28.36%) Windows
2 11 (16.42%) Windows Server 2012
3 10 (14.93%) Linux
4 8 (11.94%) Windows 10
5 6 (8.96%) Windows Server 2008
6 4 (5.97%) Unix
7 2 (2.99%) Windows Server
8 1 (1.49%) Windows 7
Processes & Methodologies
1 54 (80.60%) ITIL
2 28 (41.79%) ITSM
3 25 (37.31%) Stakeholder Management
4 20 (29.85%) Project Management
5 16 (23.88%) Service Delivery
6 13 (19.40%) Change Management
6 13 (19.40%) ITIL V3
7 10 (14.93%) Agile Software Development
8 8 (11.94%) Asset Management
9 7 (10.45%) PRINCE2
9 7 (10.45%) Software Asset Management
10 6 (8.96%) Problem Management
11 5 (7.46%) Risk Management
11 5 (7.46%) Service Design
11 5 (7.46%) Supplier Management
11 5 (7.46%) Transition Management
12 4 (5.97%) Migration
12 4 (5.97%) Virtual Environments
12 4 (5.97%) Waterfall
13 3 (4.48%) Validation
Programming Languages
1 3 (4.48%) C#
1 3 (4.48%) SQL
1 3 (4.48%) VB.NET
2 2 (2.99%) C
3 1 (1.49%) PowerShell
Qualifications
1 23 (34.33%) ITIL Certification
2 18 (26.87%) SC Cleared
2 18 (26.87%) Security Cleared
3 13 (19.40%) DV Cleared
4 7 (10.45%) Degree
5 5 (7.46%) Citrix Certification
5 5 (7.46%) PRINCE2 Certification
5 5 (7.46%) VMware Certified Professional (VCP)
6 1 (1.49%) CCIE
6 1 (1.49%) CCNA
6 1 (1.49%) CCNP
6 1 (1.49%) Cisco Certification
6 1 (1.49%) MCP
6 1 (1.49%) MCSE
6 1 (1.49%) Microsoft Certification
6 1 (1.49%) PMI Certification
Quality Assurance & Compliance
1 6 (8.96%) SLA
2 2 (2.99%) ISO/IEC 20000
3 1 (1.49%) QA
System Software
1 16 (23.88%) Active Directory
2 8 (11.94%) VMware Workstation
3 5 (7.46%) vCloud
3 5 (7.46%) VMware ESXi
4 3 (4.48%) Hyper-V
4 3 (4.48%) VMware Infrastructure
5 2 (2.99%) VMware NSX
Systems Management
1 2 (2.99%) vRealize
2 1 (1.49%) CA Spectrum
2 1 (1.49%) Symantec Enterprise Vault
Vendors
1 14 (20.90%) ServiceNow
2 13 (19.40%) Microsoft
3 12 (17.91%) VMware
4 10 (14.93%) Citrix
5 5 (7.46%) NetApp
6 4 (5.97%) HP
6 4 (5.97%) Remedy
7 2 (2.99%) IBM
7 2 (2.99%) Veeam
8 1 (1.49%) Arista
8 1 (1.49%) BT
8 1 (1.49%) CA
8 1 (1.49%) Cisco
8 1 (1.49%) F5
8 1 (1.49%) Infoblox
8 1 (1.49%) NetScout
8 1 (1.49%) Rackspace
8 1 (1.49%) Red Hat
8 1 (1.49%) Symantec