Period
to 13 December 2018

The following table provides summary statistics for contract job vacancies advertised in Buckinghamshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 13 December 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
South East > Buckinghamshire
6 months to
13 Dec 2018
Same period 2017 Same period 2016
Rank 22 73 35
Rank change year-on-year +51 -38 +10
Contract jobs citing Service Management 124 67 84
As % of all contract IT jobs advertised in Buckinghamshire 7.32% 2.82% 4.95%
As % of the Processes & Methodologies category 8.28% 3.38% 5.79%
Number of daily rates quoted 89 52 65
Buckinghamshire median daily rate £381 £340 £438
Median daily rate % change year-on-year +11.91% -22.29% +6.97%
10th Percentile £210 £136 £145
90th Percentile £500 £416 £583
South East median daily rate £400 £400 £430
% change year-on-year - -6.98% +7.50%
Number of hourly rates quoted 11 3 0
Buckinghamshire median hourly rate £15.00 £14.00 -
Median hourly rate % change year-on-year +7.14% - -
South East median hourly rate £16.00 £15.00 £14.25
% change year-on-year +6.67% +5.26% +1.79%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Buckinghamshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Buckinghamshire
Contract vacancies with a requirement for process or methodology skills 1,497 1,980 1,451
As % of all contract IT jobs advertised in Buckinghamshire 88.42% 83.30% 85.55%
Number of daily rates quoted 865 919 799
Buckinghamshire median daily rate £415 £400 £405
Median daily rate % change year-on-year +3.75% -1.23% +8.00%
10th Percentile £240 £255 £224
90th Percentile £584 £530 £550
South East median daily rate £438 £425 £400
% change year-on-year +2.94% +6.25% +1.27%
Number of hourly rates quoted 80 94 68
Buckinghamshire median hourly rate £14.50 £16.83 £15.00
Median hourly rate % change year-on-year -13.84% +12.20% -7.06%
10th Percentile £10.98 £10.00 £9.49
90th Percentile £34.13 £48.75 £41.80
South East median hourly rate £25.12 £22.75 £24.23
% change year-on-year +10.42% -6.09% -3.10%

Service Management
Job Vacancy Trend in Buckinghamshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Buckinghamshire.

Job vacancy trend for Service Management in Buckinghamshire

Service Management
Contractor Daily Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Buckinghamshire.

Contractor daily rate trend for Service Management in Buckinghamshire

Service Management
Contractor Daily Rate Histogram in Buckinghamshire

The daily rate distribution of IT jobs citing Service Management in Buckinghamshire over the 6 months to 13 December 2018.

Contractor daily rate histogram for Service Management in Buckinghamshire

Service Management
Contractor Hourly Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Buckinghamshire.

Contractor hourly rate trend for Service Management in Buckinghamshire

Service Management
Contract Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Buckinghamshire region over the 6 months to 13 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes +46 117 £382 +12.21% 7
High Wycombe - 5 - -
Service Management
South East

For the 6 months to 13 December 2018, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Buckinghamshire region with a requirement for Service Management.

1 111 (89.52%) ITIL
2 75 (60.48%) Security Cleared
3 71 (57.26%) SC Cleared
4 56 (45.16%) ITIL V3
5 53 (42.74%) ITSM
6 47 (37.90%) Windows
6 47 (37.90%) Microsoft
7 43 (34.68%) DV Cleared
8 38 (30.65%) Active Directory
9 32 (25.81%) HP
10 30 (24.19%) Microsoft Office
11 29 (23.39%) Service Delivery
12 28 (22.58%) Office 365
12 28 (22.58%) Problem-Solving
13 26 (20.97%) Windows Server 2008
13 26 (20.97%) SQL
14 21 (16.94%) OVSD
14 21 (16.94%) CRM
14 21 (16.94%) Analytical Skills
15 19 (15.32%) Problem Management
15 19 (15.32%) MS Exchange
15 19 (15.32%) Linux
15 19 (15.32%) Project Management
16 18 (14.52%) VMware
16 18 (14.52%) Windows Server
17 17 (13.71%) Citrix
17 17 (13.71%) Microsoft Azure
18 16 (12.90%) Microsoft Certification
18 16 (12.90%) SQL Server
19 15 (12.10%) Finance

Service Management
Co-occurring IT Skills in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (15.32%) MS Exchange
2 13 (10.48%) Skype for Business
3 10 (8.06%) Exchange Server 2003
3 10 (8.06%) SharePoint
4 9 (7.26%) Exchange Server 2007
5 8 (6.45%) IIS
6 4 (3.23%) SharePoint 2010
6 4 (3.23%) SharePoint 2013
Applications
1 30 (24.19%) Microsoft Office
2 6 (4.84%) Microsoft Excel
Business Applications
1 7 (5.65%) Dynamics CRM
Cloud Services
1 28 (22.58%) Office 365
2 17 (13.71%) Microsoft Azure
3 14 (11.29%) Azure Active Directory
4 5 (4.03%) OneDrive
5 3 (2.42%) Dynamics 365
6 2 (1.61%) IaaS
7 1 (0.81%) Cloud Computing
Communications & Networking
1 7 (5.65%) Firewall
2 5 (4.03%) Skype
3 4 (3.23%) VPN
4 3 (2.42%) Wireless
5 2 (1.61%) LAN
5 2 (1.61%) WAN
5 2 (1.61%) Wi-Fi
6 1 (0.81%) BGP
6 1 (0.81%) BIG-IP
6 1 (0.81%) Cisco ASA
6 1 (0.81%) Cisco ISE
6 1 (0.81%) Cisco Nexus
6 1 (0.81%) DNS
6 1 (0.81%) F5 BIG-IP LTM
6 1 (0.81%) Internet
6 1 (0.81%) IPsec
6 1 (0.81%) SSL
6 1 (0.81%) TCP/IP
6 1 (0.81%) Telepresence
Database & Business Intelligence
1 16 (12.90%) SQL Server
2 9 (7.26%) SQL Server 2008
3 5 (4.03%) Power BI
4 4 (3.23%) MongoDB
5 1 (0.81%) Relational Database
5 1 (0.81%) SAP HANA
Development Applications
1 3 (2.42%) Visual Studio
General
1 15 (12.10%) Finance
2 2 (1.61%) Retail
3 1 (0.81%) Automotive
3 1 (0.81%) Banking
3 1 (0.81%) Telecoms
Job Titles
1 40 (32.26%) Analyst
2 23 (18.55%) Service Manager
3 21 (16.94%) Service Analyst
4 15 (12.10%) Service Desk Analyst
5 11 (8.87%) Service Transition Manager
5 11 (8.87%) Transition Manager
6 9 (7.26%) Applications Support
7 7 (5.65%) IT Manager
7 7 (5.65%) Support Analyst
7 7 (5.65%) Support Specialist
8 6 (4.84%) 2nd Line Support
8 6 (4.84%) Administrator
8 6 (4.84%) Applications Specialist
8 6 (4.84%) Applications Support Specialist
8 6 (4.84%) Change Analyst
8 6 (4.84%) Designer
8 6 (4.84%) IT Services Manager
8 6 (4.84%) Service Management Analyst
9 5 (4.03%) 2nd Line Support Analyst
9 5 (4.03%) Configuration Analyst
Libraries, Frameworks & Software Standards
1 3 (2.42%) .NET
1 3 (2.42%) ASP.NET
2 1 (0.81%) CSS
Miscellaneous
1 21 (16.94%) Analytical Skills
2 14 (11.29%) Management Information System
3 8 (6.45%) Self-Motivation
4 6 (4.84%) Fat Client
4 6 (4.84%) Thin Client
5 5 (4.03%) CMDB
5 5 (4.03%) Mobile App
6 2 (1.61%) User Experience
7 1 (0.81%) Data Centre
7 1 (0.81%) Mainframe
Operating Systems
1 47 (37.90%) Windows
2 26 (20.97%) Windows Server 2008
3 19 (15.32%) Linux
4 18 (14.52%) Windows Server
5 12 (9.68%) Unix
6 11 (8.87%) Windows 7
6 11 (8.87%) Windows Server 2012
7 10 (8.06%) Windows 10
8 8 (6.45%) Windows Server 2003
9 6 (4.84%) Android
10 5 (4.03%) CentOS
10 5 (4.03%) Ubuntu
Processes & Methodologies
1 111 (89.52%) ITIL
2 56 (45.16%) ITIL V3
3 53 (42.74%) ITSM
4 29 (23.39%) Service Delivery
5 28 (22.58%) Problem-Solving
6 21 (16.94%) CRM
7 19 (15.32%) Problem Management
7 19 (15.32%) Project Management
8 12 (9.68%) Change Management
8 12 (9.68%) Critical Thinking
9 11 (8.87%) Incident Management
9 11 (8.87%) Matrix Management
10 10 (8.06%) Agile Software Development
10 10 (8.06%) Stakeholder Management
11 9 (7.26%) Infrastructure Monitoring
12 8 (6.45%) Asset Management
12 8 (6.45%) Configuration Management
12 8 (6.45%) Service Design
12 8 (6.45%) Virtual Environments
13 7 (5.65%) Root Cause Analysis
Programming Languages
1 26 (20.97%) SQL
2 12 (9.68%) PowerShell
3 3 (2.42%) C#
3 3 (2.42%) JavaScript
4 1 (0.81%) C
Qualifications
1 75 (60.48%) Security Cleared
2 71 (57.26%) SC Cleared
3 43 (34.68%) DV Cleared
4 16 (12.90%) Microsoft Certification
5 15 (12.10%) ITIL Foundation Certificate
6 11 (8.87%) ITIL Certification
7 6 (4.84%) MCDBA
7 6 (4.84%) MCITP
8 5 (4.03%) MCSE
9 4 (3.23%) MCP
10 3 (2.42%) PRINCE2 Certification
11 2 (1.61%) VMware Certified Professional (VCP)
12 1 (0.81%) BPSS Clearance
12 1 (0.81%) CCNA
12 1 (0.81%) CCNP
12 1 (0.81%) Cisco Certification
12 1 (0.81%) Computer Science Degree
12 1 (0.81%) Degree
Quality Assurance & Compliance
1 13 (10.48%) SLA
2 3 (2.42%) Government Security Classifications
3 1 (0.81%) Data Quality
3 1 (0.81%) PMO
3 1 (0.81%) QA
System Software
1 38 (30.65%) Active Directory
2 13 (10.48%) VMware Infrastructure
3 6 (4.84%) Terminal Server
3 6 (4.84%) VMware Workstation
4 5 (4.03%) Virtual Machines
5 3 (2.42%) Hyper-V
6 2 (1.61%) VMware ESXi
Systems Management
1 21 (16.94%) OVSD
2 7 (5.65%) SCCM
3 5 (4.03%) Nagios
3 5 (4.03%) SCOM
4 3 (2.42%) WSUS
5 2 (1.61%) HP SiteScope
6 1 (0.81%) Ansible
6 1 (0.81%) Backup Exec
6 1 (0.81%) Cisco Prime
6 1 (0.81%) NetVault Backup
6 1 (0.81%) Puppet
Vendors
1 47 (37.90%) Microsoft
2 32 (25.81%) HP
3 18 (14.52%) VMware
4 17 (13.71%) Citrix
5 9 (7.26%) ServiceNow
6 7 (5.65%) webMethods
7 6 (4.84%) F5
8 5 (4.03%) McAfee
8 5 (4.03%) NetApp
9 3 (2.42%) Lumension
9 3 (2.42%) SAP
10 2 (1.61%) Oracle
10 2 (1.61%) Splunk
11 1 (0.81%) Aruba
11 1 (0.81%) Blue Coat
11 1 (0.81%) Cisco
11 1 (0.81%) Juniper
11 1 (0.81%) Palo Alto
11 1 (0.81%) Remedy
11 1 (0.81%) Tableau