Period
to 23 November 2017

The median contractor rate for a 2nd Line Support Engineer was £97 per day in advertised job vacancies in the North West during the 6 months to 23 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support Engineer
England > North West
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 196 218 201
Rank change year-on-year +22 -17 -3
Contract jobs requiring a 2nd Line Support Engineer 10 10 45
As % of all contract IT jobs advertised in the North West 0.18% 0.15% 0.53%
As % of the Job Titles category 0.18% 0.15% 0.56%
Number of daily rates quoted 2 5 20
North West median daily rate £97 £170 £215
Median daily rate % change year-on-year -43.24% -20.93% -
10th Percentile £96 £106 £146
90th Percentile £97 £248 £308
England median daily rate £140 £150 £160
% change year-on-year -6.67% -6.25% -3.03%
Number of hourly rates quoted 5 0 20
North West median hourly rate £14.25 - £13.75
10th Percentile £11.25 - £11.18
90th Percentile £19.08 - £16.05
England median hourly rate £15.82 £16.00 £15.50
% change year-on-year -1.13% +3.23% +6.90%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
North West
Contract vacancies in the North West with a recognized job title 5417 6452 8088
% of contract IT jobs with a recognized job title 94.99% 94.40% 94.70%
Number of daily rates quoted 3422 4154 4835
North West median daily rate £400 £400 £400
10th Percentile £250 £250 £233
90th Percentile £588 £550 £570
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 261 233 402
North West median hourly rate £17.74 £16.00 £20.00
Median hourly rate % change year-on-year +10.88% -20.00% +25.00%
10th Percentile £11.25 £11.00 £11.25
90th Percentile £48.75 £45.60 £50.00
England median hourly rate £18.50 £18.50 £18.00
% change year-on-year - +2.78% +9.09%

2nd Line Support Engineer
Job Vacancy Trend in the North West

Job postings that featured 2nd Line Support Engineer in the job title as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for 2nd Line Support Engineer in the North West

2nd Line Support Engineer
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support Engineer in the North West.

Contractor daily rate trend for 2nd Line Support Engineer in the North West

2nd Line Support Engineer
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support Engineer in the North West.

Contractor hourly rate trend for 2nd Line Support Engineer in the North West

2nd Line Support Engineer
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the North West region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Merseyside - 5 - - 1
Manchester +13 2 - - 5
Cheshire +6 2 £97 -43.24% 2
Lancashire +9 1 - -
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the North West

For the 6 months to 23 November 2017, 2nd Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region featuring 2nd Line Support Engineer in the job title.

1 9 (90.00%) Windows
2 5 (50.00%) Microsoft Office
2 5 (50.00%) Active Directory
2 5 (50.00%) Windows 7
3 4 (40.00%) Windows 10
3 4 (40.00%) Windows Server
3 4 (40.00%) VMware
4 3 (30.00%) Citrix
4 3 (30.00%) Microsoft
4 3 (30.00%) Office 365
5 2 (20.00%) vSphere
5 2 (20.00%) Exchange Server 2013
5 2 (20.00%) VPN
5 2 (20.00%) SQL
5 2 (20.00%) MySQL
5 2 (20.00%) SQL Server
5 2 (20.00%) LANDesk
5 2 (20.00%) WordPress
5 2 (20.00%) SC Cleared
5 2 (20.00%) Security Cleared
5 2 (20.00%) Windows Server 2008
6 1 (10.00%) Wi-Fi
6 1 (10.00%) Network+ Certification
6 1 (10.00%) Microsoft PowerPoint
6 1 (10.00%) MCP
6 1 (10.00%) MCSE
6 1 (10.00%) Microsoft Excel
6 1 (10.00%) MS Exchange
6 1 (10.00%) DHCP
6 1 (10.00%) TCP/IP

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (20.00%) Exchange Server 2013
1 2 (20.00%) WordPress
2 1 (10.00%) Exchange Server 2010
2 1 (10.00%) MS Exchange
Applications
1 5 (50.00%) Microsoft Office
2 1 (10.00%) Microsoft Excel
2 1 (10.00%) Microsoft PowerPoint
Cloud Services
1 3 (30.00%) Office 365
Communications & Networking
1 2 (20.00%) VPN
2 1 (10.00%) DHCP
2 1 (10.00%) DNS
2 1 (10.00%) Remote Desktop
2 1 (10.00%) TCP/IP
2 1 (10.00%) Wi-Fi
Database & Business Intelligence
1 2 (20.00%) MySQL
1 2 (20.00%) SQL Server
Operating Systems
1 9 (90.00%) Windows
2 5 (50.00%) Windows 7
3 4 (40.00%) Windows 10
3 4 (40.00%) Windows Server
4 2 (20.00%) Windows Server 2008
5 1 (10.00%) Windows 8
5 1 (10.00%) Windows Server 2012
Processes & Methodologies
1 1 (10.00%) Network Monitoring
Programming Languages
1 2 (20.00%) SQL
Qualifications
1 2 (20.00%) SC Cleared
1 2 (20.00%) Security Cleared
2 1 (10.00%) A+ Certification
2 1 (10.00%) CCNA
2 1 (10.00%) Cisco Certification
2 1 (10.00%) MCP
2 1 (10.00%) MCSE
2 1 (10.00%) Microsoft Certification
2 1 (10.00%) Network+ Certification
System Software
1 5 (50.00%) Active Directory
2 2 (20.00%) vSphere
Vendors
1 4 (40.00%) VMware
2 3 (30.00%) Citrix
2 3 (30.00%) Microsoft
3 2 (20.00%) LANDesk