Period
to 22 October 2017

The median contractor rate for an IT Support Analyst was £185 per day in advertised job vacancies in the North West during the 6 months to 22 October 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Support Analyst
England > North West
6 months to
22 Oct 2017
Same period 2016 Same period 2015
Rank 188 223 228
Rank change year-on-year +35 +5 -32
Contract jobs requiring an IT Support Analyst 14 12 10
As % of all contract IT jobs advertised in the North West 0.25% 0.17% 0.12%
As % of the Job Titles category 0.26% 0.18% 0.13%
Number of daily rates quoted 9 8 4
North West median daily rate £185 £143 £120
Median daily rate % change year-on-year +29.47% +18.75% -4.00%
10th Percentile £104 £100 £99
90th Percentile £290 £276 £134
England median daily rate £163 £170 £168
% change year-on-year -4.41% +1.19% +5.00%
Number of hourly rates quoted 1 3 5
North West median hourly rate £11.00 £12.50 £12.50
Median hourly rate % change year-on-year -12.00% - -
10th Percentile £10.50 £12.25 £12.20
90th Percentile £11.50 £14.15 £15.90
England median hourly rate £13.00 £14.00 £14.00
% change year-on-year -7.14% - -8.20%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
North West
Contract vacancies in the North West with a recognized job title 5327 6770 7887
% of contract IT jobs with a recognized job title 94.97% 94.28% 95.13%
Number of daily rates quoted 3335 4303 4712
North West median daily rate £400 £400 £400
10th Percentile £250 £250 £231
90th Percentile £575 £555 £563
England median daily rate £450 £425 £401
% change year-on-year +5.88% +6.12% +0.13%
Number of hourly rates quoted 246 255 418
North West median hourly rate £19.38 £16.50 £18.82
Median hourly rate % change year-on-year +17.42% -12.30% +17.01%
10th Percentile £11.25 £10.93 £11.25
90th Percentile £48.38 £47.39 £47.71
England median hourly rate £18.70 £18.50 £17.77
% change year-on-year +1.08% +4.11% +7.70%

IT Support Analyst
Job Vacancy Trend in the North West

Job postings that featured IT Support Analyst in the job title as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for IT Support Analyst in the North West

IT Support Analyst
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IT Support Analyst in the North West.

Contractor daily rate trend for IT Support Analyst in the North West

IT Support Analyst
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing IT Support Analyst in the North West over the 6 months to 22 October 2017.

Contractor daily rate histogram for IT Support Analyst in the North West

IT Support Analyst
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IT Support Analyst in the North West.

Contractor hourly rate trend for IT Support Analyst in the North West

IT Support Analyst
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support Analyst within the North West region over the 6 months to 22 October 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +20 7 £269 +19.44% 2
Merseyside +1 5 £160 - 1
Lancashire +22 1 - -
Cheshire +11 1 - - 2
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the North West

For the 6 months to 22 October 2017, IT Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region featuring IT Support Analyst in the job title.

1 11 (78.57%) Microsoft
1 11 (78.57%) Active Directory
2 9 (64.29%) Windows
3 6 (42.86%) MS Exchange
3 6 (42.86%) VMware
4 5 (35.71%) ITIL
5 4 (28.57%) LAN
5 4 (28.57%) WAN
5 4 (28.57%) Microsoft Certification
5 4 (28.57%) DNS
5 4 (28.57%) SLA
5 4 (28.57%) Agile Software Development
5 4 (28.57%) Smartphone
5 4 (28.57%) Apple iOS
5 4 (28.57%) VMware Infrastructure
5 4 (28.57%) Android
5 4 (28.57%) Windows 7
6 3 (21.43%) Amazon AWS
6 3 (21.43%) Coaching
6 3 (21.43%) Google Drive
6 3 (21.43%) JIRA
6 3 (21.43%) VMware Certified Professional (VCP)
6 3 (21.43%) Microsoft PowerPoint
6 3 (21.43%) Google
6 3 (21.43%) VoIP
6 3 (21.43%) ISDN
6 3 (21.43%) MCSE
6 3 (21.43%) Microsoft Excel
6 3 (21.43%) PRINCE2
6 3 (21.43%) Microsoft Office

IT Support Analyst Skill Set
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (42.86%) MS Exchange
2 2 (14.29%) Exchange Server 2010
3 1 (7.14%) SharePoint
3 1 (7.14%) Skype for Business
Applications
1 3 (21.43%) Microsoft Excel
1 3 (21.43%) Microsoft Office
1 3 (21.43%) Microsoft PowerPoint
Business Applications
1 1 (7.14%) Remedy ITSM
Cloud Services
1 3 (21.43%) Amazon AWS
1 3 (21.43%) Google Drive
2 1 (7.14%) Office 365
Communications & Networking
1 4 (28.57%) DNS
1 4 (28.57%) LAN
1 4 (28.57%) WAN
2 3 (21.43%) ISDN
2 3 (21.43%) VoIP
3 2 (14.29%) TCP/IP
4 1 (7.14%) Firewall
4 1 (7.14%) Skype
Development Applications
1 3 (21.43%) JIRA
General
1 1 (7.14%) Back Office
1 1 (7.14%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (21.43%) Web Services
Miscellaneous
1 4 (28.57%) Smartphone
2 2 (14.29%) Fat Client
2 2 (14.29%) Thin Client
Operating Systems
1 9 (64.29%) Windows
2 4 (28.57%) Android
2 4 (28.57%) Apple iOS
2 4 (28.57%) Windows 7
3 2 (14.29%) Windows XP
4 1 (7.14%) Mac OS
4 1 (7.14%) Windows 10
4 1 (7.14%) Windows 2000
4 1 (7.14%) Windows Server 2003
Processes & Methodologies
1 5 (35.71%) ITIL
2 4 (28.57%) Agile Software Development
3 3 (21.43%) Coaching
3 3 (21.43%) PRINCE2
4 2 (14.29%) Incident Management
4 2 (14.29%) Problem Management
4 2 (14.29%) Service Management
5 1 (7.14%) Asset Management
5 1 (7.14%) Chat Support
5 1 (7.14%) Data Analysis
5 1 (7.14%) Data Management
5 1 (7.14%) ITSM
5 1 (7.14%) Mentoring
5 1 (7.14%) Migration
5 1 (7.14%) Network Management
5 1 (7.14%) Technical Analysis
5 1 (7.14%) User Acceptance Testing
Qualifications
1 4 (28.57%) Microsoft Certification
2 3 (21.43%) MCSE
2 3 (21.43%) VMware Certified Professional (VCP)
3 1 (7.14%) A+ Certification
3 1 (7.14%) CCNA
3 1 (7.14%) Cisco Certification
3 1 (7.14%) CTC Cleared
3 1 (7.14%) ITIL Foundation Certificate
3 1 (7.14%) SC Cleared
3 1 (7.14%) Security Cleared
Quality Assurance & Compliance
1 4 (28.57%) SLA
System Software
1 11 (78.57%) Active Directory
2 4 (28.57%) VMware Infrastructure
3 1 (7.14%) Hyper-V
Systems Management
1 1 (7.14%) SCCM
Vendors
1 11 (78.57%) Microsoft
2 6 (42.86%) VMware
3 3 (21.43%) Google
4 2 (14.29%) Apple
4 2 (14.29%) HP
5 1 (7.14%) Cisco
5 1 (7.14%) Oracle
5 1 (7.14%) PeopleSoft
5 1 (7.14%) Remedy