The median annual salary for a IT Support Analyst was £25,000 in advertised job vacancies in the North West during the 3 months to 27 April 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Analyst
England / North West
3 months to
27 Apr 2017
Same period 2016 Same period 2015
Rank 217 204 222
Rank change year-on-year -13 +18  
Permanent jobs requiring an IT Support Analyst 35 28 30
As % of all permanent IT jobs advertised in the North West 0.55% 0.49% 0.46%
As % of the Job Titles category 0.57% 0.51% 0.48%
Number of salaries quoted 34 27 27
Median salary £25,000 £23,500 £24,000
Median salary % change year-on-year +6.38% -2.08%  
90% offered a salary of more than £19,000 £18,600 £19,000
10% offered a salary of more than £42,000 £30,000 £27,200
UK excluding London median salary £24,000 £25,000 £24,000
% change year-on-year -4.00% +4.16%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the North West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
North West
Permanent job vacancies with a job title containing a recognized job role 6119 5525 6267
As % of all permanent IT job vacancies advertised in the North West 96.71% 97.17% 96.64%
Number of salaries quoted 5073 4683 4988
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,500 £24,000 £24,690
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

IT Support Analyst
Job Vacancy Trend in the North West

The job posting trend of jobs advertised in the North West that featured IT Support Analyst in the job title.

Job vacancy trend for IT Support Analyst in the North West

IT Support Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst in the North West.

Salary trend for IT Support Analyst in the North West

IT Support Analyst
Salary Histogram in the North West

The salary distribution of IT jobs citing IT Support Analyst in the North West over the 3 months to 27 April 2017.

Salary histogram for IT Support Analyst in the North West

IT Support Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the North West region over the 3 months to 27 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -24 16 £35,750 +48.95% 5
Cheshire -5 7 £21,000 +13.51% 1
Lancashire -5 6 £22,500 +18.42%
Merseyside -6 6 £31,000 +16.98% 1
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the North West

For the 6 months to 27 April 2017, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring IT Support Analyst in the job title.

1 43 (71.67%) Active Directory
2 41 (68.33%) Microsoft
3 33 (55.00%) Windows
4 28 (46.67%) ITIL
5 25 (41.67%) LAN
5 25 (41.67%) WAN
6 23 (38.33%) VMware
6 23 (38.33%) Hyper-V
7 19 (31.67%) Firewall
7 19 (31.67%) Microsoft Office
8 18 (30.00%) Windows Server
9 17 (28.33%) Cisco
10 13 (21.67%) Dell
11 12 (20.00%) SQL
11 12 (20.00%) Windows Server 2008
11 12 (20.00%) Office 365
12 11 (18.33%) Windows 7
12 11 (18.33%) Oracle
12 11 (18.33%) SQL Server
12 11 (18.33%) SharePoint
12 11 (18.33%) Windows XP
13 10 (16.67%) MS Exchange
13 10 (16.67%) Unix
13 10 (16.67%) Solaris
13 10 (16.67%) Oracle Database 11g
13 10 (16.67%) Disaster Recovery
13 10 (16.67%) Oracle Database
14 8 (13.33%) SaaS
14 8 (13.33%) Clustering
14 8 (13.33%) SCCM

IT Support Analyst Skill Set
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (18.33%) SharePoint
2 10 (16.67%) MS Exchange
3 8 (13.33%) IIS
4 6 (10.00%) Exchange Server 2010
5 4 (6.67%) Exchange Server 2007
6 1 (1.67%) WordPress
Applications
1 19 (31.67%) Microsoft Office
2 3 (5.00%) Microsoft Excel
3 1 (1.67%) Adobe Illustrator
3 1 (1.67%) Photoshop
Business Applications
1 1 (1.67%) Dynamics NAV
Cloud Services
1 12 (20.00%) Office 365
2 8 (13.33%) SaaS
3 1 (1.67%) G Suite
3 1 (1.67%) Google Drive
Communications & Networking
1 25 (41.67%) LAN
1 25 (41.67%) WAN
2 19 (31.67%) Firewall
3 8 (13.33%) DHCP
3 8 (13.33%) DNS
3 8 (13.33%) Internet
3 8 (13.33%) TCP/IP
4 7 (11.67%) VLAN
5 4 (6.67%) SAN
5 4 (6.67%) VPN
5 4 (6.67%) WLAN
6 3 (5.00%) VoIP
6 3 (5.00%) Wi-Fi
7 2 (3.33%) IP Telephony
8 1 (1.67%) Cisco IOS
8 1 (1.67%) Wireless
Database & Business Intelligence
1 11 (18.33%) SQL Server
2 10 (16.67%) Oracle Database
2 10 (16.67%) Oracle Database 11g
General
1 3 (5.00%) Finance
1 3 (5.00%) Marketing
2 2 (3.33%) Back Office
2 2 (3.33%) Law
2 2 (3.33%) Legal
3 1 (1.67%) Front Office
3 1 (1.67%) Manufacturing
Libraries, Frameworks & Software Standards
1 4 (6.67%) Web Services
1 4 (6.67%) XML
2 1 (1.67%) .NET
2 1 (1.67%) CSS
2 1 (1.67%) FIX Protocol
2 1 (1.67%) HTML
2 1 (1.67%) Middleware
Miscellaneous
1 8 (13.33%) Clustering
2 7 (11.67%) Analytical Skills
3 4 (6.67%) EPoS
4 3 (5.00%) iPad
5 2 (3.33%) NHS
6 1 (1.67%) Computer Science
6 1 (1.67%) Driving Licence
6 1 (1.67%) Fixed Income
6 1 (1.67%) FMCG
6 1 (1.67%) Management Information System
6 1 (1.67%) User Experience
Operating Systems
1 33 (55.00%) Windows
2 18 (30.00%) Windows Server
3 12 (20.00%) Windows Server 2008
4 11 (18.33%) Windows 7
4 11 (18.33%) Windows XP
5 10 (16.67%) Solaris
5 10 (16.67%) Unix
6 4 (6.67%) Windows Server 2003
6 4 (6.67%) Windows Server 2012
7 2 (3.33%) Linux
8 1 (1.67%) AIX
8 1 (1.67%) Android
8 1 (1.67%) CentOS
8 1 (1.67%) Red Hat Enterprise Linux
8 1 (1.67%) Windows Vista
Processes & Methodologies
1 28 (46.67%) ITIL
2 10 (16.67%) Disaster Recovery
3 6 (10.00%) Service Delivery
4 5 (8.33%) CRM
5 4 (6.67%) Data Migration
5 4 (6.67%) Migration
5 4 (6.67%) Server Virtualisation
6 2 (3.33%) Asset Management
6 2 (3.33%) Case Management
6 2 (3.33%) Coaching
6 2 (3.33%) ITSM
6 2 (3.33%) Knowledge Management
6 2 (3.33%) Service Management
7 1 (1.67%) Business Continuity
7 1 (1.67%) Continuous Integration
7 1 (1.67%) Data Security
7 1 (1.67%) Process Management
7 1 (1.67%) Project Management
7 1 (1.67%) Release Management
7 1 (1.67%) Software Engineering
Programming Languages
1 12 (20.00%) SQL
2 8 (13.33%) PowerShell
2 8 (13.33%) VBScript
3 2 (3.33%) JavaScript
4 1 (1.67%) C#
4 1 (1.67%) C++
4 1 (1.67%) PHP
4 1 (1.67%) T-SQL
4 1 (1.67%) VB.NET
Qualifications
1 5 (8.33%) MCP
1 5 (8.33%) Microsoft Certification
2 2 (3.33%) Degree
3 1 (1.67%) CCNA
3 1 (1.67%) Cisco Certification
3 1 (1.67%) DBS Check
3 1 (1.67%) MCITP
3 1 (1.67%) MCSE
3 1 (1.67%) MCTS
Quality Assurance & Compliance
1 7 (11.67%) SLA
System Software
1 43 (71.67%) Active Directory
2 23 (38.33%) Hyper-V
3 8 (13.33%) VMware Infrastructure
4 1 (1.67%) XenServer
Systems Management
1 8 (13.33%) SCCM
1 8 (13.33%) WSUS
2 2 (3.33%) McAfee ePO
3 1 (1.67%) SCOM
Vendors
1 41 (68.33%) Microsoft
2 23 (38.33%) VMware
3 17 (28.33%) Cisco
4 13 (21.67%) Dell
5 11 (18.33%) Oracle
6 8 (13.33%) HP
7 6 (10.00%) Intel Security
8 5 (8.33%) Avaya
9 3 (5.00%) Citrix
10 2 (3.33%) Veeam
11 1 (1.67%) Google
11 1 (1.67%) IBM
11 1 (1.67%) Juniper
11 1 (1.67%) Mitel
11 1 (1.67%) Northgate
11 1 (1.67%) Panasonic
11 1 (1.67%) Wonderware
Wirral, Merseyside
Modis International
Salary: £20000 - £23000 per annum
Posted: 6 days ago
Manchester, Lancashire
Senitor Associates
Salary: £20000 - £25000 per annum
Posted: 6 days ago
Stockport
Energize Recruitment Solutions Ltd
Salary: £20000 - £23000 per annum + benefits
Posted: 14 days ago
Greater Manchester
ARC IT Recruitment Ltd
Salary: to 40k plus benefits
Posted: 6 days ago
Manchester
Hays Specialist Recruitment Ltd
Salary: £22000.00 - £30000.00 per annum
Posted: 15 days ago
Stockport
Energize Recruitment Solutions Ltd
Salary: £20000 - £23000 per annum + benefits
Posted: 14 days ago
Macclesfield
Michael Page Technology
Salary: £22000 - £25000 per annum
Posted: 14 days ago