Period
to 19 November 2018

The following table provides summary statistics for contract job vacancies advertised in Northern Ireland with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 19 November 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
UK > Northern Ireland
6 months to
19 Nov 2018
Same period 2017 Same period 2016
Rank 38 76 34
Rank change year-on-year +38 -42 -7
Contract jobs citing CRM 13 9 9
As % of all contract IT jobs advertised in Northern Ireland 3.35% 1.45% 3.02%
As % of the Processes & Methodologies category 3.98% 1.60% 3.77%
Number of daily rates quoted 10 7 2
Northern Ireland median daily rate £413 £300 £425
Median daily rate % change year-on-year +37.50% -29.41% +21.43%
10th Percentile £372 £255 £380
90th Percentile £575 £414 £470
UK median daily rate £450 £425 £425
% change year-on-year +5.88% - +3.03%
Number of hourly rates quoted 2 0 3
Northern Ireland median hourly rate £15.00 - £17.00
UK median hourly rate £20.54 £22.00 £23.50
% change year-on-year -6.65% -6.38% +2.17%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Northern Ireland with a requirement for process or methodology skills.

All Process and Methodology Skills
Northern Ireland
Contract vacancies with a requirement for process or methodology skills 327 561 239
As % of all contract IT jobs advertised in Northern Ireland 84.28% 90.34% 80.20%
Number of daily rates quoted 206 442 138
Northern Ireland median daily rate £406 £413 £360
Median daily rate % change year-on-year -1.58% +14.58% +10.77%
10th Percentile £282 £300 £140
90th Percentile £525 £500 £438
UK median daily rate £460 £450 £425
% change year-on-year +2.22% +5.88% +3.03%
Number of hourly rates quoted 21 9 27
Northern Ireland median hourly rate £33.00 £14.00 £13.00
Median hourly rate % change year-on-year +135.71% +7.69% -14.75%
10th Percentile £11.17 £10.45 £10.00
90th Percentile £43.75 £23.75 £31.25
UK median hourly rate £22.00 £23.00 £22.50
% change year-on-year -4.35% +2.22% +2.27%

CRM
Job Vacancy Trend in Northern Ireland

Job postings citing CRM as a percentage of all IT jobs advertised in Northern Ireland.

Job vacancy trend for CRM in Northern Ireland

CRM
Contractor Daily Rate Trend in Northern Ireland

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in Northern Ireland.

Contractor daily rate trend for CRM in Northern Ireland

CRM
Contractor Daily Rate Histogram in Northern Ireland

The daily rate distribution of IT jobs citing CRM in Northern Ireland over the 6 months to 19 November 2018.

Contractor daily rate histogram for CRM in Northern Ireland

CRM
Contractor Hourly Rate Trend in Northern Ireland

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in Northern Ireland.

Contractor hourly rate trend for CRM in Northern Ireland

CRM
Contract Job Locations in Northern Ireland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Northern Ireland region over the 6 months to 19 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
County Antrim +45 12 £400 +33.33% 1
County Londonderry - 1 £470 -
CRM
UK

For the 6 months to 19 November 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Northern Ireland region with a requirement for CRM.

1 12 (92.31%) Microsoft
2 10 (76.92%) Dynamics CRM
3 4 (30.77%) Technical Analysis
3 4 (30.77%) Software Delivery
3 4 (30.77%) Dynamics 365
3 4 (30.77%) Active Directory
4 3 (23.08%) C#
4 3 (23.08%) .NET
4 3 (23.08%) SQL Server
4 3 (23.08%) Cisco
4 3 (23.08%) Advertising
5 2 (15.38%) VMware
5 2 (15.38%) Telecoms
5 2 (15.38%) SolarWinds
5 2 (15.38%) LAN
5 2 (15.38%) WAN
5 2 (15.38%) DHCP
5 2 (15.38%) DNS
5 2 (15.38%) JavaScript
5 2 (15.38%) CommVault
5 2 (15.38%) Firewall
5 2 (15.38%) VMware Infrastructure
6 1 (7.69%) SDLC
6 1 (7.69%) BPSS Clearance
6 1 (7.69%) Prototyping
6 1 (7.69%) MVC
6 1 (7.69%) ASP.NET
6 1 (7.69%) ITIL
6 1 (7.69%) ASP.NET MVC
6 1 (7.69%) QA

CRM
Co-occurring IT Skills in Northern Ireland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 10 (76.92%) Dynamics CRM
Cloud Services
1 4 (30.77%) Dynamics 365
Communications & Networking
1 2 (15.38%) DHCP
1 2 (15.38%) DNS
1 2 (15.38%) Firewall
1 2 (15.38%) LAN
1 2 (15.38%) WAN
Database & Business Intelligence
1 3 (23.08%) SQL Server
2 1 (7.69%) SQL Server Reporting Services
General
1 3 (23.08%) Advertising
2 2 (15.38%) Telecoms
3 1 (7.69%) Banking
3 1 (7.69%) Finance
Job Titles
1 8 (61.54%) Developer
2 7 (53.85%) CRM Developer
2 7 (53.85%) Microsoft Developer
3 3 (23.08%) Dynamics CRM Developer
4 2 (15.38%) Consultant
4 2 (15.38%) CRM Consultant
4 2 (15.38%) IT Engineer
4 2 (15.38%) IT Support
4 2 (15.38%) IT Support Engineer
4 2 (15.38%) Microsoft Consultant
4 2 (15.38%) Microsoft CRM Consultant
4 2 (15.38%) Support Engineer
5 1 (7.69%) C# Developer
5 1 (7.69%) Dynamics CRM Consultant
5 1 (7.69%) Service Desk Engineer
Libraries, Frameworks & Software Standards
1 3 (23.08%) .NET
2 1 (7.69%) ASP.NET
2 1 (7.69%) ASP.NET MVC
Processes & Methodologies
1 4 (30.77%) Software Delivery
1 4 (30.77%) Technical Analysis
2 1 (7.69%) ITIL
2 1 (7.69%) MVC
2 1 (7.69%) Prototyping
2 1 (7.69%) SDLC
2 1 (7.69%) Time Management
Programming Languages
1 3 (23.08%) C#
2 2 (15.38%) JavaScript
Qualifications
1 1 (7.69%) BPSS Clearance
Quality Assurance & Compliance
1 1 (7.69%) QA
System Software
1 4 (30.77%) Active Directory
2 2 (15.38%) VMware Infrastructure
Vendors
1 12 (92.31%) Microsoft
2 3 (23.08%) Cisco
3 2 (15.38%) CommVault
3 2 (15.38%) SolarWinds
3 2 (15.38%) VMware