Period
to 22 February 2018

The following table provides summary statistics for contract job vacancies advertised in Northern Ireland with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 22 February 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
UK > Northern Ireland
6 months to
22 Feb 2018
Same period 2017 Same period 2016
Rank 40 51 28
Rank change year-on-year +11 -23 +7
Contract jobs citing CRM 26 4 5
As % of all contract IT jobs advertised in Northern Ireland 5.21% 1.02% 2.73%
As % of the Processes & Methodologies category 5.84% 1.29% 3.47%
Number of daily rates quoted 7 1 3
Northern Ireland median daily rate £350 £450 £350
Median daily rate % change year-on-year -22.22% +28.57% -12.50%
10th Percentile £330 £450 £305
90th Percentile £400 £450 £415
UK median daily rate £450 £425 £425
% change year-on-year +5.88% - +2.41%
Number of hourly rates quoted 1 0 0
Northern Ireland median hourly rate £14.50 - -
UK median hourly rate £18.50 £28.25 £19.50
% change year-on-year -34.51% +44.91% -12.38%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Northern Ireland with a requirement for process or methodology skills.

All Process and Methodology Skills
Northern Ireland
Contract vacancies with a requirement for process or methodology skills 445 310 144
As % of all contract IT jobs advertised in Northern Ireland 89.18% 79.08% 78.69%
Number of daily rates quoted 309 222 69
Northern Ireland median daily rate £425 £375 £325
Median daily rate % change year-on-year +13.33% +15.38% +8.33%
10th Percentile £283 £239 £234
90th Percentile £538 £485 £505
UK median daily rate £450 £425 £425
% change year-on-year +5.88% - +6.25%
Number of hourly rates quoted 13 12 3
Northern Ireland median hourly rate £17.50 £12.97 £15.25
Median hourly rate % change year-on-year +34.98% -14.98% -12.86%
10th Percentile £11.25 £10.00 £14.13
90th Percentile £37.00 £42.50 £35.28
UK median hourly rate £24.00 £25.00 £24.85
% change year-on-year -4.00% +0.60% +24.25%

CRM
Job Vacancy Trend in Northern Ireland

Job postings citing CRM as a percentage of all IT jobs advertised in Northern Ireland.

Job vacancy trend for CRM in Northern Ireland

CRM
Contractor Daily Rate Trend in Northern Ireland

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in Northern Ireland.

Contractor daily rate trend for CRM in Northern Ireland

CRM
Contractor Hourly Rate Trend in Northern Ireland

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in Northern Ireland.

Contractor hourly rate trend for CRM in Northern Ireland

CRM
Contract Job Locations in Northern Ireland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Northern Ireland region over the 6 months to 22 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
County Antrim +15 25 £350 -22.22% 1
CRM
UK

For the 6 months to 22 February 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Northern Ireland region with a requirement for CRM.

1 20 (76.92%) Microsoft
2 19 (73.08%) Dynamics CRM
3 14 (53.85%) Service Design
4 13 (50.00%) User Acceptance Testing
5 10 (38.46%) Agile Software Development
5 10 (38.46%) .NET
6 9 (34.62%) Windows
6 9 (34.62%) Microsoft Azure
6 9 (34.62%) Windows Server
7 7 (26.92%) ITIL
7 7 (26.92%) Change Management
7 7 (26.92%) Risk Management
7 7 (26.92%) Scrum
7 7 (26.92%) Oracle
7 7 (26.92%) Microsoft Certification
7 7 (26.92%) SOA
7 7 (26.92%) SQL Server Integration Services
7 7 (26.92%) SQL Server Reporting Services
7 7 (26.92%) TOGAF
7 7 (26.92%) Kanban
7 7 (26.92%) Amazon AWS
7 7 (26.92%) SaaS
7 7 (26.92%) SDLC
7 7 (26.92%) Presales
7 7 (26.92%) Customer Requirements
8 6 (23.08%) Root Cause Analysis
8 6 (23.08%) Use Case
8 6 (23.08%) Business Analysis
8 6 (23.08%) Microsoft PowerPoint
8 6 (23.08%) Microsoft Office

CRM
Co-occurring IT Skills in Northern Ireland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 6 (23.08%) Microsoft Excel
1 6 (23.08%) Microsoft Office
1 6 (23.08%) Microsoft PowerPoint
1 6 (23.08%) MS Visio
Business Applications
1 19 (73.08%) Dynamics CRM
Cloud Services
1 9 (34.62%) Microsoft Azure
2 7 (26.92%) Amazon AWS
2 7 (26.92%) SaaS
3 4 (15.38%) Dynamics 365
Communications & Networking
1 1 (3.85%) DHCP
1 1 (3.85%) DNS
1 1 (3.85%) Firewall
1 1 (3.85%) LAN
1 1 (3.85%) WAN
Database & Business Intelligence
1 7 (26.92%) SQL Server Integration Services
1 7 (26.92%) SQL Server Reporting Services
General
1 1 (3.85%) Telecoms
Job Titles
1 8 (30.77%) Consultant
1 8 (30.77%) CRM Consultant
1 8 (30.77%) Dynamics CRM Consultant
1 8 (30.77%) Microsoft Consultant
1 8 (30.77%) Microsoft CRM Consultant
2 7 (26.92%) Administrator
2 7 (26.92%) Server Administrator
3 6 (23.08%) Analyst
3 6 (23.08%) Business Analyst
3 6 (23.08%) CRM Analyst
3 6 (23.08%) CRM Business Analyst
4 3 (11.54%) CRM Developer
4 3 (11.54%) Developer
4 3 (11.54%) Dynamics CRM Developer
4 3 (11.54%) Windows Administrator
4 3 (11.54%) Windows Server Administrator
5 2 (7.69%) Server Engineer
6 1 (3.85%) Dynamics CRM Architect
6 1 (3.85%) Lead Developer
6 1 (3.85%) Support Engineer
Libraries, Frameworks & Software Standards
1 10 (38.46%) .NET
Operating Systems
1 9 (34.62%) Windows
1 9 (34.62%) Windows Server
Processes & Methodologies
1 14 (53.85%) Service Design
2 13 (50.00%) User Acceptance Testing
3 10 (38.46%) Agile Software Development
4 7 (26.92%) Change Management
4 7 (26.92%) Customer Requirements
4 7 (26.92%) ITIL
4 7 (26.92%) Kanban
4 7 (26.92%) Presales
4 7 (26.92%) Risk Management
4 7 (26.92%) Scrum
4 7 (26.92%) SDLC
4 7 (26.92%) SOA
4 7 (26.92%) TOGAF
5 6 (23.08%) Business Analysis
5 6 (23.08%) Project Management
5 6 (23.08%) Root Cause Analysis
5 6 (23.08%) UML
5 6 (23.08%) Use Case
6 3 (11.54%) Migration
Programming Languages
1 3 (11.54%) C#
1 3 (11.54%) JavaScript
Qualifications
1 7 (26.92%) Microsoft Certification
System Software
1 1 (3.85%) Active Directory
1 1 (3.85%) VMware Infrastructure
Vendors
1 20 (76.92%) Microsoft
2 7 (26.92%) Oracle
3 1 (3.85%) Cisco
3 1 (3.85%) CommVault
3 1 (3.85%) SolarWinds
3 1 (3.85%) VMware