The following table provides summary statistics for contract job vacancies advertised in Northern Ireland with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 3 months to 26 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Customer Relationship Management (CRM)
UK / Northern Ireland
Rank 39 7 20
Rank change year-on-year -32 +13  
Contract jobs citing CRM 3 15 3
As % of all contract IT jobs advertised in Northern Ireland 1.32% 12.50% 2.56%
As % of the Processes & Methodologies category 1.55% 15.31% 3.23%
Number of daily rates quoted 0 7 0
Median daily rate - £350 -
UK excluding London median daily rate £400 £400 £400
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £27.50 £16.50 £40.00
% change year-on-year +66.66% -58.75%  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Northern Ireland with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Northern Ireland
Contract job vacancies with a requirement for process and methodology skills 194 98 93
As % of all contract IT job vacancies advertised in Northern Ireland 85.46% 81.67% 79.49%
Number of daily rates quoted 158 45 50
Median daily rate £403 £300 £250
Median daily rate % change year-on-year +34.16% +20.00%  
90% offered a daily rate of more than £280 £109 £143
10% offered a daily rate of more than £500 £450 £375
UK excluding London median daily rate £410 £400 £398
% change year-on-year +2.50% +0.62%  
Number of hourly rates quoted 3 3 3
Median hourly rate £16.81 £14.50 £71.25
Median hourly rate % change year-on-year +15.89% -79.64%  
90% offered a hourly rate of more than £10.00 £13.50 £15.00
10% offered a hourly rate of more than £21.61 £40.00 £125.00
UK excluding London median hourly rate £36.00 £38.75 £30.00
% change year-on-year -7.09% +29.16%  

CRM
Job Vacancy Trend in Northern Ireland

The job posting trend of jobs advertised in Northern Ireland citing CRM as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in Northern Ireland

CRM
Contractor Daily Rate Trend in Northern Ireland

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in Northern Ireland.

Contractor daily rate trend for CRM in Northern Ireland

CRM
Contractor Hourly Rate Trend in Northern Ireland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM in Northern Ireland.

Contractor hourly rate trend for CRM in Northern Ireland

CRM
Contract Job Locations in Northern Ireland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Northern Ireland region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
County Antrim -29 3 - - 2
CRM
UK

CRM
Top 21 Related IT Skills in Northern Ireland

For the 6 months to 26 March 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Northern Ireland region with a requirement for CRM.

1 3 (50.00%) B2B
1 3 (50.00%) SLA
1 3 (50.00%) QA
1 3 (50.00%) Performance Metrics
1 3 (50.00%) Channel Management
1 3 (50.00%) B2B Sales
2 2 (33.33%) Information Management
2 2 (33.33%) Microsoft
3 1 (16.67%) Process Management
3 1 (16.67%) CMMI
3 1 (16.67%) Scrum
3 1 (16.67%) Six Sigma
3 1 (16.67%) Project Management
3 1 (16.67%) V-Model
3 1 (16.67%) Waterfall
3 1 (16.67%) Process Improvement
3 1 (16.67%) Performance Monitoring
3 1 (16.67%) Dynamics CRM
3 1 (16.67%) Agile Software Development
3 1 (16.67%) SDLC
3 1 (16.67%) Service Design

CRM
Top Related IT Skills in Northern Ireland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (16.67%) Dynamics CRM
Job Titles
1 2 (33.33%) Performance Manager
1 2 (33.33%) Sales Manager
1 2 (33.33%) Test Manager
2 1 (16.67%) CRM Manager
2 1 (16.67%) QA Manager
2 1 (16.67%) QA Specialist
2 1 (16.67%) QA Test Manager
2 1 (16.67%) Software Manager
2 1 (16.67%) Software Sales Manager
Processes & Methodologies
1 3 (50.00%) B2B
1 3 (50.00%) B2B Sales
1 3 (50.00%) Channel Management
1 3 (50.00%) Performance Metrics
2 2 (33.33%) Information Management
3 1 (16.67%) Agile Software Development
3 1 (16.67%) CMMI
3 1 (16.67%) Performance Monitoring
3 1 (16.67%) Process Improvement
3 1 (16.67%) Process Management
3 1 (16.67%) Project Management
3 1 (16.67%) Scrum
3 1 (16.67%) SDLC
3 1 (16.67%) Service Design
3 1 (16.67%) Six Sigma
3 1 (16.67%) V-Model
3 1 (16.67%) Waterfall
Quality Assurance & Compliance
1 3 (50.00%) QA
1 3 (50.00%) SLA
Vendors
1 2 (33.33%) Microsoft