Period
to 18 January 2019

The following table provides summary statistics for permanent job vacancies advertised in Northern Ireland with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 18 January 2019 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
UK > Northern Ireland
6 months to
18 Jan 2019
Same period 2018 Same period 2017
Rank 48 46 42
Rank change year-on-year -2 -4 -4
Permanent jobs citing CRM 29 22 8
As % of all permanent IT jobs advertised in Northern Ireland 4.64% 4.78% 2.16%
As % of the Processes & Methodologies category 5.11% 5.26% 2.35%
Number of salaries quoted 7 8 7
Northern Ireland median annual salary £60,000 £42,500 £50,000
Median salary % change year-on-year +41.18% -15.00% -9.09%
10th Percentile £45,000 £24,975 £27,500
90th Percentile £66,000 £70,750 £56,000
UK median annual salary £50,000 £48,500 £47,500
% change year-on-year +3.09% +2.11% -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Northern Ireland with a requirement for process or methodology skills.

All Process and Methodology Skills
Northern Ireland
Permanent vacancies with a requirement for process or methodology skills 567 418 341
As % of all permanent IT jobs advertised in Northern Ireland 90.72% 90.87% 91.91%
Number of salaries quoted 336 271 277
Northern Ireland median annual salary £42,500 £39,000 £36,000
Median salary % change year-on-year +8.97% +8.33% -10.00%
10th Percentile £26,250 £22,250 £24,900
90th Percentile £65,000 £55,000 £61,250
UK median annual salary £52,500 £50,000 £47,500
% change year-on-year +5.00% +5.26% -

CRM
Job Vacancy Trend in Northern Ireland

Job postings citing CRM as a percentage of all IT jobs advertised in Northern Ireland.

Job vacancy trend for CRM in Northern Ireland

CRM
Salary Trend in Northern Ireland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Northern Ireland.

Salary trend for CRM in Northern Ireland

CRM
Salary Histogram in Northern Ireland

The salary distribution of IT jobs citing CRM in Northern Ireland over the 6 months to 18 January 2019.

Salary histogram for CRM in Northern Ireland

CRM
Job Locations in Northern Ireland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Northern Ireland region over the 6 months to 18 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
County Antrim -7 23 £60,000 +41.18% 1
County Londonderry - 5 - -
CRM
UK

For the 6 months to 18 January 2019, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Northern Ireland region with a requirement for CRM.

1 29 (100.00%) Microsoft
2 25 (86.21%) SharePoint
2 25 (86.21%) Office 365
3 20 (68.97%) Greenfield Project
3 20 (68.97%) ERP
4 16 (55.17%) Presales
5 11 (37.93%) .NET
6 10 (34.48%) JavaScript
7 8 (27.59%) Dynamics CRM
8 7 (24.14%) C#
9 6 (20.69%) SQL
9 6 (20.69%) Agile Software Development
9 6 (20.69%) Dynamics 365
10 5 (17.24%) Enterprise Cloud
10 5 (17.24%) Power BI
10 5 (17.24%) Relational Database
10 5 (17.24%) ASP.NET Web API
10 5 (17.24%) SQL Server Integration Services
10 5 (17.24%) .NET Framework
10 5 (17.24%) Visual Studio Team System
10 5 (17.24%) Microsoft Azure
10 5 (17.24%) ASP.NET MVC
10 5 (17.24%) Entity Framework
10 5 (17.24%) SQL Server Reporting Services
10 5 (17.24%) MVC
10 5 (17.24%) RDBMS
10 5 (17.24%) Microsoft Certification
10 5 (17.24%) ASP.NET
11 4 (13.79%) CSS
11 4 (13.79%) HTML

CRM
Co-occurring IT Skills in Northern Ireland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (86.21%) SharePoint
Applications
1 1 (3.45%) Microsoft Project
Business Applications
1 8 (27.59%) Dynamics CRM
Cloud Services
1 25 (86.21%) Office 365
2 6 (20.69%) Dynamics 365
3 5 (17.24%) Microsoft Azure
4 4 (13.79%) PaaS
5 1 (3.45%) SaaS
Database & Business Intelligence
1 5 (17.24%) Power BI
1 5 (17.24%) RDBMS
1 5 (17.24%) Relational Database
1 5 (17.24%) SQL Server Integration Services
1 5 (17.24%) SQL Server Reporting Services
Development Applications
1 5 (17.24%) Visual Studio Team System
2 1 (3.45%) Visual Studio
General
1 1 (3.45%) Advertising
Job Titles
1 17 (58.62%) Consultant
1 17 (58.62%) CRM Consultant
2 16 (55.17%) Functional Consultant
3 6 (20.69%) Architect
4 5 (17.24%) CRM Architect
4 5 (17.24%) Developer
5 4 (13.79%) .NET Developer
6 3 (10.34%) Senior .NET Developer
6 3 (10.34%) Senior Developer
7 2 (6.90%) Microsoft Developer
8 1 (3.45%) .NET Architect
8 1 (3.45%) CRM Developer
8 1 (3.45%) Dynamics CRM Consultant
8 1 (3.45%) Junior
8 1 (3.45%) Junior Consultant
8 1 (3.45%) Programme Manager
8 1 (3.45%) Project Manager
8 1 (3.45%) Senior .NET Architect
8 1 (3.45%) Senior Architect
8 1 (3.45%) Senior Microsoft Developer
Libraries, Frameworks & Software Standards
1 11 (37.93%) .NET
2 5 (17.24%) .NET Framework
2 5 (17.24%) ASP.NET
2 5 (17.24%) ASP.NET MVC
2 5 (17.24%) ASP.NET Web API
2 5 (17.24%) Entity Framework
3 4 (13.79%) CSS
3 4 (13.79%) HTML
4 3 (10.34%) AngularJS
4 3 (10.34%) KnockoutJS
4 3 (10.34%) React
Miscellaneous
1 20 (68.97%) Greenfield Project
2 5 (17.24%) Enterprise Cloud
3 1 (3.45%) Analytical Skills
Processes & Methodologies
1 20 (68.97%) ERP
2 16 (55.17%) Presales
3 6 (20.69%) Agile Software Development
4 5 (17.24%) MVC
5 3 (10.34%) Root Cause Analysis
6 2 (6.90%) DevOps
7 1 (3.45%) Logistics
7 1 (3.45%) Project Management
7 1 (3.45%) Stakeholder Management
Programming Languages
1 10 (34.48%) JavaScript
2 7 (24.14%) C#
3 6 (20.69%) SQL
4 3 (10.34%) TypeScript
Qualifications
1 5 (17.24%) Microsoft Certification
2 1 (3.45%) Degree
2 1 (3.45%) PMI Certification
2 1 (3.45%) PMP
Vendors
1 29 (100.00%) Microsoft
2 1 (3.45%) Salesforce.com