The following table provides summary statistics for permanent job vacancies advertised in Northern Ireland with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 3 months to 29 June 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
UK / Northern Ireland
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 33 29 33
Rank change year-on-year -4 +4  
Permanent jobs citing CRM 2 2 7
As % of all permanent IT jobs advertised in Northern Ireland 1.02% 1.26% 5.04%
As % of the Processes & Methodologies category 1.10% 1.44% 5.30%
Number of salaries quoted 2 2 7
Median salary £34,500 £55,000 £37,500
Median salary % change year-on-year -37.27% +46.66%  
90% offered a salary of more than £28,600 £55,000 £33,750
10% offered a salary of more than £38,800 £55,000 £41,750
UK excluding London median salary £43,500 £42,500 £42,000
% change year-on-year +2.35% +1.19%  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Northern Ireland with a requirement for process and methodology skills.

Process & Methodology Skills
Northern Ireland
Permanent job vacancies with a requirement for process and methodology skills 182 139 132
As % of all permanent IT job vacancies advertised in Northern Ireland 92.86% 87.42% 94.96%
Number of salaries quoted 487 490 315
Median salary £37,500 £40,000 £37,500
Median salary % change year-on-year -6.25% +6.66%  
90% offered a salary of more than £24,950 £25,000 £27,500
10% offered a salary of more than £59,500 £55,000 £61,250
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

CRM
Job Vacancy Trend in Northern Ireland

Job postings citing CRM as a percentage of all IT jobs advertised in Northern Ireland.

Job vacancy trend for CRM in Northern Ireland

CRM
Salary Trend in Northern Ireland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Northern Ireland.

Salary trend for CRM in Northern Ireland

CRM
Job Locations in Northern Ireland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Northern Ireland region over the 3 months to 29 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
County Antrim -5 2 £34,500 -37.27% 1
CRM
UK

For the 6 months to 29 June 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Northern Ireland region with a requirement for CRM.

1 2 (66.67%) Microsoft
2 1 (33.33%) Active Directory
2 1 (33.33%) Microsoft Certification
2 1 (33.33%) SAN
2 1 (33.33%) Project Management
2 1 (33.33%) Replication
2 1 (33.33%) VMware
2 1 (33.33%) Software Engineering
2 1 (33.33%) Dynamics CRM
2 1 (33.33%) Marketing
2 1 (33.33%) Degree
2 1 (33.33%) Spanish Language
2 1 (33.33%) SonicWALL
2 1 (33.33%) Draytek
2 1 (33.33%) Oracle Database 11g
2 1 (33.33%) Security Cleared
2 1 (33.33%) VMware Infrastructure
2 1 (33.33%) NETGEAR
2 1 (33.33%) Hyper-V
2 1 (33.33%) Microsoft Azure
2 1 (33.33%) Change Control
2 1 (33.33%) Office 365
2 1 (33.33%) Infrastructure Management
2 1 (33.33%) Exchange Server 2013
2 1 (33.33%) Oracle Database 12c
2 1 (33.33%) Oracle Database
2 1 (33.33%) Meraki
2 1 (33.33%) Driving Licence
2 1 (33.33%) Remote Desktop
2 1 (33.33%) Windows Server

CRM
Co-occurring IT Skills in Northern Ireland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (33.33%) Exchange Server 2013
1 1 (33.33%) SharePoint
Business Applications
1 1 (33.33%) Dynamics CRM
Cloud Services
1 1 (33.33%) Microsoft Azure
1 1 (33.33%) Office 365
Communications & Networking
1 1 (33.33%) DNS
1 1 (33.33%) LAN
1 1 (33.33%) Remote Desktop
1 1 (33.33%) SAN
1 1 (33.33%) WAN
Database & Business Intelligence
1 1 (33.33%) Oracle Database
1 1 (33.33%) Oracle Database 11g
1 1 (33.33%) Oracle Database 12c
1 1 (33.33%) SQL Server
Development Applications
1 1 (33.33%) Visual Studio
General
1 1 (33.33%) Marketing
1 1 (33.33%) Spanish Language
Job Titles
1 1 (33.33%) .NET Developer
1 1 (33.33%) 2nd Line Engineer
1 1 (33.33%) 2nd Line Support
1 1 (33.33%) 2nd Line Support Engineer
1 1 (33.33%) Developer
1 1 (33.33%) Network Engineer
1 1 (33.33%) Network Systems Engineer
1 1 (33.33%) Support Engineer
1 1 (33.33%) Systems Engineer
Libraries, Frameworks & Software Standards
1 1 (33.33%) .NET
1 1 (33.33%) ASP.NET
1 1 (33.33%) HTML
Miscellaneous
1 1 (33.33%) Driving Licence
1 1 (33.33%) Replication
Operating Systems
1 1 (33.33%) Linux
1 1 (33.33%) Windows
1 1 (33.33%) Windows Server
Processes & Methodologies
1 1 (33.33%) Business Intelligence
1 1 (33.33%) Change Control
1 1 (33.33%) Global Marketing
1 1 (33.33%) Infrastructure Management
1 1 (33.33%) Project Management
1 1 (33.33%) Resource Allocation
1 1 (33.33%) Software Engineering
Programming Languages
1 1 (33.33%) C#
1 1 (33.33%) JavaScript
1 1 (33.33%) PL/SQL
1 1 (33.33%) SQL
1 1 (33.33%) VB.NET
Qualifications
1 1 (33.33%) Degree
1 1 (33.33%) MCP
1 1 (33.33%) Microsoft Certification
1 1 (33.33%) Security Cleared
System Software
1 1 (33.33%) Active Directory
1 1 (33.33%) Hyper-V
1 1 (33.33%) VMware Infrastructure
Vendors
1 2 (66.67%) Microsoft
2 1 (33.33%) Cisco
2 1 (33.33%) Draytek
2 1 (33.33%) Meraki
2 1 (33.33%) NETGEAR
2 1 (33.33%) Oracle
2 1 (33.33%) SonicWALL
2 1 (33.33%) VMware