Period
to 18 September 2018

The following table provides summary statistics for permanent job vacancies advertised in Northern Ireland with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 18 September 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
UK > Northern Ireland
6 months to
18 Sep 2018
Same period 2017 Same period 2016
Rank 46 48 43
Rank change year-on-year +2 -5 -7
Permanent jobs citing CRM 16 13 4
As % of all permanent IT jobs advertised in Northern Ireland 3.73% 3.12% 1.35%
As % of the Processes & Methodologies category 4.12% 3.35% 1.48%
Number of salaries quoted 2 5 4
Northern Ireland median annual salary £34,000 £65,000 £52,500
Median salary % change year-on-year -47.69% +23.81% +40.00%
10th Percentile £24,050 £31,900 £47,500
90th Percentile £45,150 £71,500 £55,000
UK median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Northern Ireland with a requirement for process or methodology skills.

All Process and Methodology Skills
Northern Ireland
Permanent vacancies with a requirement for process or methodology skills 388 388 271
As % of all permanent IT jobs advertised in Northern Ireland 90.44% 93.05% 91.25%
Number of salaries quoted 273 260 217
Northern Ireland median annual salary £40,000 £36,500 £40,000
Median salary % change year-on-year +9.59% -8.75% +14.29%
10th Percentile £23,050 £21,250 £25,000
90th Percentile £65,000 £59,675 £61,250
UK median annual salary £50,000 £50,000 £48,500
% change year-on-year - +3.09% +2.11%

CRM
Job Vacancy Trend in Northern Ireland

Job postings citing CRM as a percentage of all IT jobs advertised in Northern Ireland.

Job vacancy trend for CRM in Northern Ireland

CRM
Salary Trend in Northern Ireland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Northern Ireland.

Salary trend for CRM in Northern Ireland

CRM
Salary Histogram in Northern Ireland

The salary distribution of IT jobs citing CRM in Northern Ireland over the 6 months to 18 September 2018.

Salary histogram for CRM in Northern Ireland

CRM
Job Locations in Northern Ireland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Northern Ireland region over the 6 months to 18 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
County Antrim -4 11 £23,000 -57.80% 3
County Londonderry - 3 - -
County Armagh - 1 £45,000 -
CRM
UK

For the 6 months to 18 September 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Northern Ireland region with a requirement for CRM.

1 15 (93.75%) Microsoft
2 11 (68.75%) Dynamics CRM
3 9 (56.25%) Agile Software Development
3 9 (56.25%) Presales
4 8 (50.00%) Dynamics 365
4 8 (50.00%) SharePoint
5 7 (43.75%) .NET
6 6 (37.50%) Microsoft Azure
7 5 (31.25%) JavaScript
7 5 (31.25%) Microsoft Certification
7 5 (31.25%) Office 365
8 4 (25.00%) C#
8 4 (25.00%) SQL Server Reporting Services
9 3 (18.75%) Systems Analysis
9 3 (18.75%) SQL Server Integration Services
9 3 (18.75%) Project Planning
9 3 (18.75%) Project Management
9 3 (18.75%) Scrum
9 3 (18.75%) Computer Science
9 3 (18.75%) User Acceptance Testing
9 3 (18.75%) ERP
9 3 (18.75%) Regression Testing
9 3 (18.75%) Prototyping
9 3 (18.75%) Customer Requirements
9 3 (18.75%) Greenfield Project
10 2 (12.50%) SDLC
10 2 (12.50%) Test Automation
10 2 (12.50%) Problem-Solving
10 2 (12.50%) Process Improvement
10 2 (12.50%) Migration

CRM
Co-occurring IT Skills in Northern Ireland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (50.00%) SharePoint
2 1 (6.25%) CMS
2 1 (6.25%) Sitefinity
Applications
1 1 (6.25%) Microsoft Office
Business Applications
1 11 (68.75%) Dynamics CRM
2 1 (6.25%) Salesforce.com CRM
Cloud Services
1 8 (50.00%) Dynamics 365
2 6 (37.50%) Microsoft Azure
3 5 (31.25%) Office 365
4 2 (12.50%) Amazon AWS
Database & Business Intelligence
1 4 (25.00%) SQL Server Reporting Services
2 3 (18.75%) SQL Server Integration Services
3 1 (6.25%) Power BI
3 1 (6.25%) RDBMS
3 1 (6.25%) Relational Database
3 1 (6.25%) SQL Server
Development Applications
1 1 (6.25%) Visual Studio
1 1 (6.25%) Visual Studio Team System
General
1 1 (6.25%) Advertising
1 1 (6.25%) Manufacturing
Job Titles
1 10 (62.50%) Consultant
1 10 (62.50%) CRM Consultant
2 6 (37.50%) Dynamics CRM Consultant
3 5 (31.25%) Functional Consultant
4 4 (25.00%) Architect
5 3 (18.75%) CRM Architect
5 3 (18.75%) Microsoft Consultant
5 3 (18.75%) Microsoft CRM Consultant
6 2 (12.50%) CRM Technical Consultant
6 2 (12.50%) Developer
6 2 (12.50%) Technical Consultant
7 1 (6.25%) .NET Developer
7 1 (6.25%) Audio Visual Engineer
7 1 (6.25%) CRM Developer
7 1 (6.25%) Dynamics CRM Architect
7 1 (6.25%) Dynamics CRM Developer
7 1 (6.25%) Microsoft Developer
7 1 (6.25%) SharePoint Architect
Libraries, Frameworks & Software Standards
1 7 (43.75%) .NET
2 2 (12.50%) CSS
2 2 (12.50%) HTML
3 1 (6.25%) .NET Framework
3 1 (6.25%) ASP.NET
3 1 (6.25%) ASP.NET MVC
3 1 (6.25%) ASP.NET Web API
3 1 (6.25%) Entity Framework
3 1 (6.25%) Web Services
3 1 (6.25%) WebRTC
Miscellaneous
1 3 (18.75%) Computer Science
1 3 (18.75%) Greenfield Project
2 1 (6.25%) Enterprise Cloud
2 1 (6.25%) Enterprise Software
2 1 (6.25%) NHS
2 1 (6.25%) User Experience
2 1 (6.25%) Video Conferencing
Processes & Methodologies
1 9 (56.25%) Agile Software Development
1 9 (56.25%) Presales
2 3 (18.75%) Customer Requirements
2 3 (18.75%) ERP
2 3 (18.75%) Project Management
2 3 (18.75%) Project Planning
2 3 (18.75%) Prototyping
2 3 (18.75%) Regression Testing
2 3 (18.75%) Scrum
2 3 (18.75%) Systems Analysis
2 3 (18.75%) User Acceptance Testing
3 2 (12.50%) Change Management
3 2 (12.50%) Data Modelling
3 2 (12.50%) ITIL
3 2 (12.50%) Kanban
3 2 (12.50%) Migration
3 2 (12.50%) Process Improvement
3 2 (12.50%) SOA
3 2 (12.50%) Test Automation
3 2 (12.50%) Unit Testing
Programming Languages
1 5 (31.25%) JavaScript
2 4 (25.00%) C#
3 1 (6.25%) SQL
Qualifications
1 5 (31.25%) Microsoft Certification
2 1 (6.25%) MCSE
System Software
1 1 (6.25%) Active Directory
Vendors
1 15 (93.75%) Microsoft
2 2 (12.50%) Oracle
3 1 (6.25%) Nintex
3 1 (6.25%) Salesforce.com