Period
to 15 November 2018

The following table provides summary statistics for permanent job vacancies advertised in Northern Ireland with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 15 November 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
UK > Northern Ireland
6 months to
15 Nov 2018
Same period 2017 Same period 2016
Rank 41 48 38
Rank change year-on-year +7 -10 -4
Permanent jobs citing CRM 26 22 8
As % of all permanent IT jobs advertised in Northern Ireland 5.38% 4.79% 2.35%
As % of the Processes & Methodologies category 5.98% 5.20% 2.57%
Number of salaries quoted 6 8 7
Northern Ireland median annual salary £55,000 £42,500 £50,000
Median salary % change year-on-year +29.41% -15.00% -9.09%
10th Percentile £43,750 £24,975 £27,500
90th Percentile £67,500 £70,750 £55,000
UK median annual salary £49,500 £47,500 £47,500
% change year-on-year +4.21% - -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Northern Ireland with a requirement for process or methodology skills.

All Process and Methodology Skills
Northern Ireland
Permanent vacancies with a requirement for process or methodology skills 435 423 311
As % of all permanent IT jobs advertised in Northern Ireland 90.06% 92.16% 91.47%
Number of salaries quoted 308 266 245
Northern Ireland median annual salary £42,000 £35,750 £40,000
Median salary % change year-on-year +17.48% -10.63% +1.27%
10th Percentile £25,925 £21,250 £26,250
90th Percentile £65,000 £56,875 £61,250
UK median annual salary £50,000 £50,000 £48,000
% change year-on-year - +4.17% +1.05%

CRM
Job Vacancy Trend in Northern Ireland

Job postings citing CRM as a percentage of all IT jobs advertised in Northern Ireland.

Job vacancy trend for CRM in Northern Ireland

CRM
Salary Trend in Northern Ireland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Northern Ireland.

Salary trend for CRM in Northern Ireland

CRM
Salary Histogram in Northern Ireland

The salary distribution of IT jobs citing CRM in Northern Ireland over the 6 months to 15 November 2018.

Salary histogram for CRM in Northern Ireland

CRM
Job Locations in Northern Ireland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Northern Ireland region over the 6 months to 15 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
County Antrim +3 21 £60,000 +41.18%
County Londonderry - 3 - -
County Armagh - 1 £45,000 -
CRM
UK

For the 6 months to 15 November 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Northern Ireland region with a requirement for CRM.

1 26 (100.00%) Microsoft
2 19 (73.08%) SharePoint
3 17 (65.38%) Office 365
4 16 (61.54%) Presales
5 14 (53.85%) Greenfield Project
5 14 (53.85%) ERP
6 10 (38.46%) Dynamics CRM
7 9 (34.62%) .NET
8 8 (30.77%) Agile Software Development
9 7 (26.92%) JavaScript
9 7 (26.92%) Dynamics 365
10 5 (19.23%) Microsoft Azure
10 5 (19.23%) C#
10 5 (19.23%) Microsoft Certification
11 4 (15.38%) SQL Server Reporting Services
12 3 (11.54%) SQL Server Integration Services
12 3 (11.54%) Project Management
13 2 (7.69%) RDBMS
13 2 (7.69%) Salesforce.com
13 2 (7.69%) HTML
13 2 (7.69%) SQL
13 2 (7.69%) ASP.NET
13 2 (7.69%) CSS
13 2 (7.69%) Project Planning
13 2 (7.69%) Logistics
13 2 (7.69%) Systems Analysis
13 2 (7.69%) .NET Framework
13 2 (7.69%) Computer Science
13 2 (7.69%) User Acceptance Testing
13 2 (7.69%) Regression Testing

CRM
Co-occurring IT Skills in Northern Ireland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (73.08%) SharePoint
2 1 (3.85%) CMS
2 1 (3.85%) Sitefinity
Applications
1 1 (3.85%) Microsoft Office
1 1 (3.85%) Microsoft Project
Business Applications
1 10 (38.46%) Dynamics CRM
2 1 (3.85%) Salesforce.com CRM
Cloud Services
1 17 (65.38%) Office 365
2 7 (26.92%) Dynamics 365
3 5 (19.23%) Microsoft Azure
4 1 (3.85%) Amazon AWS
4 1 (3.85%) PaaS
4 1 (3.85%) SaaS
Database & Business Intelligence
1 4 (15.38%) SQL Server Reporting Services
2 3 (11.54%) SQL Server Integration Services
3 2 (7.69%) Power BI
3 2 (7.69%) RDBMS
3 2 (7.69%) Relational Database
4 1 (3.85%) SQL Server
Development Applications
1 2 (7.69%) Visual Studio Team System
2 1 (3.85%) Visual Studio
General
1 2 (7.69%) Advertising
2 1 (3.85%) Manufacturing
Job Titles
1 17 (65.38%) Consultant
1 17 (65.38%) CRM Consultant
2 13 (50.00%) Functional Consultant
3 5 (19.23%) Architect
3 5 (19.23%) Dynamics CRM Consultant
4 4 (15.38%) CRM Architect
5 3 (11.54%) Developer
6 2 (7.69%) .NET Developer
6 2 (7.69%) Microsoft Consultant
6 2 (7.69%) Microsoft CRM Consultant
7 1 (3.85%) CRM Developer
7 1 (3.85%) CRM Technical Consultant
7 1 (3.85%) Dynamics CRM Architect
7 1 (3.85%) Dynamics CRM Developer
7 1 (3.85%) Junior Consultant
7 1 (3.85%) Microsoft Developer
7 1 (3.85%) Programme Manager
7 1 (3.85%) Project Manager
7 1 (3.85%) Senior .NET Developer
7 1 (3.85%) SharePoint Architect
Libraries, Frameworks & Software Standards
1 9 (34.62%) .NET
2 2 (7.69%) .NET Framework
2 2 (7.69%) ASP.NET
2 2 (7.69%) ASP.NET MVC
2 2 (7.69%) ASP.NET Web API
2 2 (7.69%) CSS
2 2 (7.69%) Entity Framework
2 2 (7.69%) HTML
3 1 (3.85%) AngularJS
3 1 (3.85%) KnockoutJS
3 1 (3.85%) React
3 1 (3.85%) Web Services
Miscellaneous
1 14 (53.85%) Greenfield Project
2 2 (7.69%) Computer Science
2 2 (7.69%) Enterprise Cloud
3 1 (3.85%) Analytical Skills
3 1 (3.85%) Enterprise Software
3 1 (3.85%) User Experience
Processes & Methodologies
1 16 (61.54%) Presales
2 14 (53.85%) ERP
3 8 (30.77%) Agile Software Development
4 3 (11.54%) Project Management
5 2 (7.69%) Customer Requirements
5 2 (7.69%) Logistics
5 2 (7.69%) MVC
5 2 (7.69%) Project Planning
5 2 (7.69%) Prototyping
5 2 (7.69%) Regression Testing
5 2 (7.69%) Root Cause Analysis
5 2 (7.69%) Scrum
5 2 (7.69%) Systems Analysis
5 2 (7.69%) User Acceptance Testing
6 1 (3.85%) Acceptance Criteria
6 1 (3.85%) Agile Project Management
6 1 (3.85%) DevOps
6 1 (3.85%) Front End Development
6 1 (3.85%) Process Improvement
6 1 (3.85%) SDLC
Programming Languages
1 7 (26.92%) JavaScript
2 5 (19.23%) C#
3 2 (7.69%) SQL
4 1 (3.85%) TypeScript
Qualifications
1 5 (19.23%) Microsoft Certification
2 1 (3.85%) Degree
2 1 (3.85%) MCSE
2 1 (3.85%) PMI Certification
2 1 (3.85%) PMP
System Software
1 1 (3.85%) Active Directory
Vendors
1 26 (100.00%) Microsoft
2 2 (7.69%) Salesforce.com
3 1 (3.85%) Nintex
3 1 (3.85%) Oracle