Period
to 18 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Northern Ireland with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
UK > Northern Ireland
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 47 39 35
Rank change year-on-year -8 -4 -
Permanent jobs citing CRM 22 8 1
As % of all permanent IT jobs advertised in Northern Ireland 4.87% 2.35% 0.63%
As % of the Processes & Methodologies category 5.35% 2.61% 0.66%
Number of salaries quoted 8 7 1
Northern Ireland median annual salary £42,500 £50,000 £55,000
Median salary % change year-on-year -15.00% -9.09% -
UK median annual salary £47,500 £47,500 £47,500

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Northern Ireland with a requirement for process or methodology skills.

All Process and Methodology Skills
Northern Ireland
Permanent vacancies with a requirement for process or methodology skills 411 306 152
As % of all permanent IT jobs advertised in Northern Ireland 90.93% 90.00% 95.00%
Number of salaries quoted 254 238 114
Northern Ireland median annual salary £35,250 £40,000 £39,750
Median salary % change year-on-year -11.88% +0.63% +18.13%
10th Percentile £19,975 £26,250 £24,475
90th Percentile £55,875 £61,625 £65,000
UK median annual salary £50,000 £49,000 £47,500
% change year-on-year +2.04% +3.16% +5.56%

CRM
Job Vacancy Trend in Northern Ireland

Job postings citing CRM as a percentage of all IT jobs advertised in Northern Ireland.

Job vacancy trend for CRM in Northern Ireland

CRM
Salary Trend in Northern Ireland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Northern Ireland.

Salary trend for CRM in Northern Ireland

CRM
Salary Histogram in Northern Ireland

The salary distribution of IT jobs citing CRM in Northern Ireland over the 6 months to 18 November 2017.

Salary histogram for CRM in Northern Ireland

CRM
Job Locations in Northern Ireland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Northern Ireland region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
County Antrim -3 21 £42,500 -15.00% 1
CRM
UK

For the 6 months to 18 November 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Northern Ireland region with a requirement for CRM.

1 15 (68.18%) Microsoft
1 15 (68.18%) Agile Software Development
1 15 (68.18%) Microsoft Azure
2 14 (63.64%) Dynamics CRM
2 14 (63.64%) BizTalk Server
2 14 (63.64%) .NET
2 14 (63.64%) Oracle
2 14 (63.64%) SOA
2 14 (63.64%) Oracle SOA Suite
2 14 (63.64%) Microservices
2 14 (63.64%) SDLC
3 13 (59.09%) User Experience
3 13 (59.09%) Migration
3 13 (59.09%) Data Migration
4 12 (54.55%) Amazon AWS
4 12 (54.55%) Open Source
4 12 (54.55%) SharePoint Server
4 12 (54.55%) Scrum
4 12 (54.55%) Data Security
4 12 (54.55%) Finance
4 12 (54.55%) Legal
4 12 (54.55%) Ruby
4 12 (54.55%) PHP
4 12 (54.55%) Microsoft Certification
4 12 (54.55%) UML
4 12 (54.55%) Python
4 12 (54.55%) SharePoint
4 12 (54.55%) GitLab
4 12 (54.55%) Kubernetes
4 12 (54.55%) Opscode Chef

CRM
Co-occurring IT Skills in Northern Ireland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (63.64%) BizTalk Server
1 14 (63.64%) Oracle SOA Suite
2 12 (54.55%) SharePoint
2 12 (54.55%) SharePoint Server
3 2 (9.09%) CMS
4 1 (4.55%) Drupal
4 1 (4.55%) Exchange Server 2013
Business Applications
1 14 (63.64%) Dynamics CRM
Cloud Services
1 15 (68.18%) Microsoft Azure
2 12 (54.55%) Amazon AWS
2 12 (54.55%) iPaaS
2 12 (54.55%) PaaS
2 12 (54.55%) SaaS
3 1 (4.55%) Force.com
3 1 (4.55%) Office 365
3 1 (4.55%) Salesforce Sales Cloud
3 1 (4.55%) Salesforce Service Cloud
Communications & Networking
1 1 (4.55%) DNS
1 1 (4.55%) LAN
1 1 (4.55%) Remote Desktop
1 1 (4.55%) SAN
1 1 (4.55%) WAN
Database & Business Intelligence
1 2 (9.09%) Big Data
1 2 (9.09%) SQL Server
Development Applications
1 12 (54.55%) Bitbucket
1 12 (54.55%) GitLab
1 12 (54.55%) Jenkins
General
1 12 (54.55%) Finance
1 12 (54.55%) Legal
2 5 (22.73%) Marketing
3 2 (9.09%) Retail
4 1 (4.55%) Spanish Language
Job Titles
1 15 (68.18%) Architect
2 13 (59.09%) Technical Architect
3 3 (13.64%) Developer
4 2 (9.09%) Big Data Manager
4 2 (9.09%) Data Manager
4 2 (9.09%) Microsoft Solutions Architect
4 2 (9.09%) Salesforce Developer
4 2 (9.09%) Solutions Architect
5 1 (4.55%) Marketing Executive
5 1 (4.55%) Network Engineer
5 1 (4.55%) Network Systems Engineer
5 1 (4.55%) Systems Engineer
5 1 (4.55%) Web Developer
Libraries, Frameworks & Software Standards
1 14 (63.64%) .NET
2 12 (54.55%) AngularJS
2 12 (54.55%) Node.js
3 2 (9.09%) ASP.NET
3 2 (9.09%) ASP.NET MVC
3 2 (9.09%) CSS
3 2 (9.09%) HTML
3 2 (9.09%) Mason
3 2 (9.09%) Visualforce
4 1 (4.55%) HTML5
4 1 (4.55%) jQuery
Miscellaneous
1 13 (59.09%) User Experience
2 2 (9.09%) Analytical Skills
2 2 (9.09%) Computer Science
Operating Systems
1 1 (4.55%) Linux
Processes & Methodologies
1 15 (68.18%) Agile Software Development
2 14 (63.64%) Microservices
2 14 (63.64%) SDLC
2 14 (63.64%) SOA
3 13 (59.09%) Data Migration
3 13 (59.09%) Migration
4 12 (54.55%) ArchiMate
4 12 (54.55%) Data Security
4 12 (54.55%) DevOps
4 12 (54.55%) Kanban
4 12 (54.55%) Open Source
4 12 (54.55%) Open Source Development
4 12 (54.55%) Scrum
4 12 (54.55%) Software Architecture
4 12 (54.55%) UML
5 2 (9.09%) E-Commerce
5 2 (9.09%) IT Strategy
5 2 (9.09%) ITIL
5 2 (9.09%) Matrix Organization
5 2 (9.09%) Personalization
Programming Languages
1 12 (54.55%) PHP
1 12 (54.55%) Python
1 12 (54.55%) Ruby
2 2 (9.09%) Apex Code
3 1 (4.55%) JavaScript
Qualifications
1 12 (54.55%) Microsoft Certification
2 1 (4.55%) Degree
System Software
1 12 (54.55%) Docker
2 1 (4.55%) Active Directory
Systems Management
1 12 (54.55%) Kubernetes
1 12 (54.55%) Opscode Chef
1 12 (54.55%) Puppet
Vendors
1 15 (68.18%) Microsoft
2 14 (63.64%) Oracle
3 3 (13.64%) Salesforce.com
4 2 (9.09%) SAP
5 1 (4.55%) Cisco
5 1 (4.55%) Meraki