Period
to 21 July 2017

The following table provides summary statistics for contract job vacancies with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 21 July 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
UK
6 months to
21 Jul 2017
Same period 2016 Same period 2015
Rank 76 49 54
Rank change year-on-year -27 +5 +3
Contract jobs citing CRM 2860 4212 3954
As % of all contract IT jobs advertised in the UK 2.98% 3.83% 3.50%
As % of the Processes & Methodologies category 3.54% 4.58% 4.35%
Number of daily rates quoted 1918 2905 2521
UK median daily rate £425 £425 £400
Median daily rate % change year-on-year - +6.25% -2.44%
10th Percentile £263 £269 £263
90th Percentile £581 £575 £575
UK excluding London median daily rate £413 £400 £400
% change year-on-year +3.13% - +3.23%
Number of hourly rates quoted 45 63 43
UK median hourly rate £29.00 £17.50 £22.18
Median hourly rate % change year-on-year +65.71% -21.10% +26.74%
10th Percentile £13.35 £10.05 £10.50
90th Percentile £57.50 £33.00 £66.25
UK excluding London median hourly rate £29.00 £16.50 £25.75
% change year-on-year +75.76% -35.92% +47.14%

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process and methodology skills.

Contract Process & Methodology Skills
UK
Contract job vacancies with a requirement for process and methodology skills 80768 91869 90936
As % of all contract IT job vacancies advertised in the UK 84.22% 83.49% 80.51%
Number of daily rates quoted 52960 60573 57501
UK median daily rate £450 £425 £400
Median daily rate % change year-on-year +5.88% +6.25% -
10th Percentile £275 £263 £258
90th Percentile £625 £600 £588
UK excluding London median daily rate £400 £400 £375
% change year-on-year - +6.67% +3.45%
Number of hourly rates quoted 2076 2216 2561
UK median hourly rate £25.00 £25.00 £22.00
Median hourly rate % change year-on-year - +13.64% +7.08%
10th Percentile £11.75 £11.61 £11.17
90th Percentile £52.50 £48.75 £47.83
UK excluding London median hourly rate £25.00 £26.00 £22.50
% change year-on-year -3.85% +15.56% +4.65%

CRM
Job Vacancy Trend

Job postings citing CRM as a percentage of all IT jobs advertised.

Job vacancy trend for CRM in the UK

CRM
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM.

Contractor daily rate trend for CRM in the UK

CRM
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing CRM over the 6 months to 21 July 2017.

Contractor daily rate histogram for CRM in the UK

CRM
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM.

Contractor hourly rate trend for CRM in the UK

CRM
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing CRM over the 6 months to 21 July 2017.

Contractor hourly rate histogram for CRM in the UK

CRM
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the UK over the 6 months to 21 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -26 2695 £438 +2.94% 541
UK excluding London -26 1514 £413 +3.13% 308
London -23 1260 £450 - 238
South East -26 482 £423 +2.42% 98
North of England -38 314 £403 +0.63% 78
Midlands -10 288 £425 +13.33% 49
West Midlands -3 204 £425 +13.33% 27
North West -19 197 £420 -0.59% 52
East of England -23 184 £425 - 40
South West -17 129 £420 +5.00% 28
Scotland +12 88 £388 +3.33% 11
East Midlands -37 79 £425 +21.43% 21
Yorkshire -76 78 £420 +7.69% 23
North East +26 39 £371 -1.00% 3
Northern Ireland -47 21 £289 -17.43% 1
Wales -16 11 £413 +13.79% 3

For the 6 months to 21 July 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for CRM.

1 1194 (41.75%) Dynamics CRM
2 1015 (35.49%) Microsoft
3 728 (25.45%) Agile Software Development
4 589 (20.59%) Finance
4 589 (20.59%) SQL
5 503 (17.59%) .NET
6 423 (14.79%) Salesforce.com
7 391 (13.67%) C#
8 378 (13.22%) Marketing
9 368 (12.87%) Stakeholder Management
10 366 (12.80%) Project Management
11 350 (12.24%) JavaScript
12 312 (10.91%) SQL Server
13 311 (10.87%) SAP
14 281 (9.83%) Migration
15 277 (9.69%) Oracle
16 266 (9.30%) Business Intelligence
17 251 (8.78%) HTML
18 249 (8.71%) ERP
19 242 (8.46%) Analytical Skills
20 220 (7.69%) SharePoint
21 213 (7.45%) Analytics
22 212 (7.41%) Business Analysis
23 204 (7.13%) CSS
24 201 (7.03%) Retail
25 195 (6.82%) Banking
25 195 (6.82%) Scrum
26 184 (6.43%) Data Migration
27 183 (6.40%) Microsoft Azure
28 174 (6.08%) ASP.NET

CRM
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 220 (7.69%) SharePoint
2 107 (3.74%) CMS
3 76 (2.66%) BizTalk Server
4 48 (1.68%) IIS
5 37 (1.29%) Skype for Business
6 31 (1.08%) SAS
7 28 (0.98%) Oracle SOA Suite
8 26 (0.91%) Confluence
9 21 (0.73%) Drupal
10 20 (0.70%) MS Exchange
11 18 (0.63%) Apache
11 18 (0.63%) SharePoint 2010
11 18 (0.63%) Sitecore CMS
11 18 (0.63%) Umbraco
12 16 (0.56%) WebSphere
13 13 (0.45%) Liferay
14 11 (0.38%) Exchange Server 2013
15 10 (0.35%) Alfresco
15 10 (0.35%) Exchange Server 2007
15 10 (0.35%) Mule
Applications
1 131 (4.58%) Microsoft Excel
2 102 (3.57%) Microsoft Office
3 68 (2.38%) MS Visio
4 48 (1.68%) Microsoft Project
5 45 (1.57%) Microsoft PowerPoint
6 11 (0.38%) Photoshop
7 9 (0.31%) Adobe Illustrator
8 8 (0.28%) SPSS
9 5 (0.17%) Stata
10 4 (0.14%) ImageReady
10 4 (0.14%) Spreadsheet
11 3 (0.10%) Adobe Creative Suite
12 2 (0.070%) InVision
13 1 (0.035%) Adobe Captivate
13 1 (0.035%) AutoCAD
13 1 (0.035%) InfoPath
13 1 (0.035%) S-PLUS
Business Applications
1 1194 (41.75%) Dynamics CRM
2 121 (4.23%) Salesforce.com CRM
3 102 (3.57%) SAP CRM
4 80 (2.80%) Dynamics AX
5 40 (1.40%) Dynamics NAV
6 35 (1.22%) Siebel CRM
6 35 (1.22%) Unica
7 24 (0.84%) Adobe Campaign
7 24 (0.84%) SAP ERP
8 23 (0.80%) NetSuite
8 23 (0.80%) Oracle EBS
9 22 (0.77%) SAP SD
10 20 (0.70%) Payment Gateway
11 17 (0.59%) Oracle Applications
12 14 (0.49%) Oracle CRM
12 14 (0.49%) SAP Hybris
12 14 (0.49%) SAP MM
13 11 (0.38%) Unit4 Business World
14 10 (0.35%) Eloqua
14 10 (0.35%) FastStats
Cloud Services
1 183 (6.40%) Microsoft Azure
2 173 (6.05%) Dynamics 365
3 94 (3.29%) Office 365
4 37 (1.29%) SaaS
5 33 (1.15%) IaaS
6 30 (1.05%) Salesforce Service Cloud
7 27 (0.94%) PaaS
8 26 (0.91%) Amazon AWS
9 25 (0.87%) Salesforce Sales Cloud
10 24 (0.84%) SuccessFactors
11 20 (0.70%) Force.com
11 20 (0.70%) Yammer
12 19 (0.66%) Adobe Analytics
12 19 (0.66%) Google Analytics
13 15 (0.52%) Heroku
14 14 (0.49%) Veeva
15 12 (0.42%) GitHub
16 11 (0.38%) Silverpop
17 10 (0.35%) OneDrive
18 8 (0.28%) Oracle CX
Communications & Networking
1 38 (1.33%) Internet
2 24 (0.84%) Firewall
3 23 (0.80%) SMS
4 21 (0.73%) WAN
5 19 (0.66%) DNS
5 19 (0.66%) LAN
6 18 (0.63%) DHCP
7 17 (0.59%) Intranet
7 17 (0.59%) TCP/IP
8 14 (0.49%) MPLS
8 14 (0.49%) Skype
9 13 (0.45%) VoIP
10 12 (0.42%) HTTP
10 12 (0.42%) MVNO
11 11 (0.38%) Network Security
12 10 (0.35%) CTI
13 9 (0.31%) Wireless
14 7 (0.24%) iSCSI
15 6 (0.21%) Ethernet
15 6 (0.21%) VPN
Database & Business Intelligence
1 312 (10.91%) SQL Server
2 132 (4.62%) SQL Server Integration Services
3 110 (3.85%) SQL Server Reporting Services
4 82 (2.87%) Data Warehouse
5 54 (1.89%) Relational Database
6 49 (1.71%) Big Data
7 41 (1.43%) Power BI
8 40 (1.40%) Hadoop
9 38 (1.33%) SQL Server 2012
10 37 (1.29%) Oracle Database
10 37 (1.29%) SQL Server 2008
11 35 (1.22%) BusinessObjects
12 29 (1.01%) SAP HANA
13 28 (0.98%) Oracle BI EE
14 27 (0.94%) Oracle Reports
14 27 (0.94%) SAP BW
15 25 (0.87%) SAP Data Services
15 25 (0.87%) SQL Server Analysis Services
16 22 (0.77%) MySQL
16 22 (0.77%) RDBMS
Development Applications
1 119 (4.16%) Visual Studio
2 98 (3.43%) JIRA
3 97 (3.39%) Team Foundation Server
4 57 (1.99%) Visual Studio Team System
5 39 (1.36%) Git (software)
6 29 (1.01%) Jenkins
7 20 (0.70%) TeamCity
8 19 (0.66%) Dreamweaver
8 19 (0.66%) NUnit
9 14 (0.49%) LoadRunner
9 14 (0.49%) LSMW
9 14 (0.49%) Oracle APEX
9 14 (0.49%) SpecFlow
9 14 (0.49%) Subversion
10 13 (0.45%) MSTest
10 13 (0.45%) Selenium
11 12 (0.42%) Cucumber
12 11 (0.38%) Octopus Deploy
12 11 (0.38%) SQL Server Management Studio (SSMS)
13 10 (0.35%) Grunt
General
1 589 (20.59%) Finance
2 378 (13.22%) Marketing
3 201 (7.03%) Retail
4 195 (6.82%) Banking
5 137 (4.79%) Telecoms
6 87 (3.04%) Billing
7 86 (3.01%) Advertising
8 79 (2.76%) Legal
9 75 (2.62%) Manufacturing
10 49 (1.71%) Investment Banking
11 34 (1.19%) Electronics
12 32 (1.12%) Back Office
13 29 (1.01%) Automotive
13 29 (1.01%) Local Government
14 23 (0.80%) Law
15 20 (0.70%) French Language
16 17 (0.59%) Publishing
17 16 (0.56%) Front Office
17 16 (0.56%) Pharmaceutical
18 13 (0.45%) General Ledger
Job Titles
1 706 (24.69%) Developer
2 587 (20.52%) Analyst
3 352 (12.31%) CRM Developer
4 331 (11.57%) Project Manager
5 328 (11.47%) Consultant
6 320 (11.19%) Business Analyst
7 280 (9.79%) Architect
8 231 (8.08%) Dynamics CRM Developer
9 211 (7.38%) CRM Analyst
10 188 (6.57%) CRM Manager
11 178 (6.22%) Microsoft Developer
12 171 (5.98%) CRM Consultant
13 138 (4.83%) Solutions Architect
14 124 (4.34%) CRM Business Analyst
15 112 (3.92%) CRM Project Manager
16 109 (3.81%) Dynamics CRM Consultant
17 98 (3.43%) Microsoft Consultant
18 87 (3.04%) Microsoft CRM Consultant
18 87 (3.04%) Salesforce Developer
19 75 (2.62%) .NET Developer
Libraries, Frameworks & Software Standards
1 503 (17.59%) .NET
2 251 (8.78%) HTML
3 204 (7.13%) CSS
4 174 (6.08%) ASP.NET
5 173 (6.05%) Web Services
6 143 (5.00%) WCF
7 134 (4.69%) XML
8 112 (3.92%) ASP.NET Web API
9 98 (3.43%) REST
10 93 (3.25%) jQuery
11 78 (2.73%) AngularJS
12 76 (2.66%) .NET Framework
13 75 (2.62%) JSON
14 73 (2.55%) SOAP
15 65 (2.27%) HTML5
16 61 (2.13%) Visualforce
17 33 (1.15%) ASP.NET MVC
18 32 (1.12%) Spring
19 31 (1.08%) Middleware
20 28 (0.98%) COM
Miscellaneous
1 242 (8.46%) Analytical Skills
2 87 (3.04%) User Experience
3 78 (2.73%) Management Information System
4 73 (2.55%) Greenfield Project
5 55 (1.92%) Enterprise Software
6 50 (1.75%) Mobile App
7 38 (1.33%) Social Media
8 34 (1.19%) Computer Science
9 30 (1.05%) Virtual Team
10 27 (0.94%) Data Centre
10 27 (0.94%) PMI
11 25 (0.87%) IVR
12 24 (0.84%) Data Structures
13 20 (0.70%) Mainframe
14 15 (0.52%) NHS
15 14 (0.49%) Digital Media
16 13 (0.45%) FMCG
16 13 (0.45%) Foreign Exchange (FX)
17 12 (0.42%) Life Science
18 11 (0.38%) Reference Data
Operating Systems
1 165 (5.77%) Windows
2 50 (1.75%) Unix
2 50 (1.75%) Windows Server
3 24 (0.84%) Linux
3 24 (0.84%) Windows 10
3 24 (0.84%) Windows Server 2008
4 22 (0.77%) Windows Server 2012
5 20 (0.70%) Windows Server 2003
6 14 (0.49%) Windows 7
7 13 (0.45%) Apple iOS
8 12 (0.42%) Android
8 12 (0.42%) Windows Vista
9 8 (0.28%) AIX
10 3 (0.10%) Windows 8
11 2 (0.070%) Windows 2000 Server
12 1 (0.035%) CentOS
12 1 (0.035%) Mac OS
12 1 (0.035%) OpenVMS
12 1 (0.035%) Red Hat Enterprise Linux
12 1 (0.035%) Windows XP
Processes & Methodologies
1 728 (25.45%) Agile Software Development
2 368 (12.87%) Stakeholder Management
3 366 (12.80%) Project Management
4 281 (9.83%) Migration
5 266 (9.30%) Business Intelligence
6 249 (8.71%) ERP
7 213 (7.45%) Analytics
8 212 (7.41%) Business Analysis
9 195 (6.82%) Scrum
10 184 (6.43%) Data Migration
11 154 (5.38%) SDLC
12 150 (5.24%) Data Modelling
12 150 (5.24%) E-Commerce
13 148 (5.17%) Change Management
13 148 (5.17%) Workflow
14 147 (5.14%) Waterfall
15 144 (5.03%) PRINCE2
16 142 (4.97%) MVC
17 133 (4.65%) Data Management
18 130 (4.55%) User Acceptance Testing
Programming Languages
1 589 (20.59%) SQL
2 391 (13.67%) C#
3 350 (12.24%) JavaScript
4 173 (6.05%) Java
5 81 (2.83%) T-SQL
6 60 (2.10%) Apex Code
7 54 (1.89%) PL/SQL
8 41 (1.43%) C
9 40 (1.40%) PHP
10 31 (1.08%) PowerShell
11 28 (0.98%) C++
12 26 (0.91%) Python
13 21 (0.73%) VB.NET
14 20 (0.70%) R
14 20 (0.70%) Ruby
15 18 (0.63%) VBA
16 15 (0.52%) SOQL
17 13 (0.45%) ABAP
18 11 (0.38%) Shell Script
19 9 (0.31%) SOSL
Qualifications
1 141 (4.93%) Degree
2 115 (4.02%) Security Cleared
3 85 (2.97%) SC Cleared
4 55 (1.92%) PMI Certification
5 48 (1.68%) ISEB
6 41 (1.43%) PMP
7 32 (1.12%) DV Cleared
8 27 (0.94%) BPSS Clearance
9 25 (0.87%) ISTQB
10 22 (0.77%) PRINCE2 Practitioner
11 21 (0.73%) Computer Science Degree
11 21 (0.73%) Microsoft Certification
12 15 (0.52%) PRINCE2 Certification
13 10 (0.35%) ITIL Certification
13 10 (0.35%) MCP
14 9 (0.31%) CCA
15 7 (0.24%) Cisco Certification
15 7 (0.24%) ISTQB Foundation Certification
15 7 (0.24%) MCSE
16 6 (0.21%) APMP
Quality Assurance & Compliance
1 135 (4.72%) QA
2 54 (1.89%) Data Quality
3 34 (1.19%) SLA
4 31 (1.08%) PMO
5 20 (0.70%) GDPR
6 10 (0.35%) ISO 9001
7 6 (0.21%) Disclosure Scotland
7 6 (0.21%) PCI DSS
8 5 (0.17%) PMBOK
9 4 (0.14%) ISO/IEC 27001
10 3 (0.10%) COBIT
10 3 (0.10%) Sarbanes-Oxley
11 2 (0.070%) Cyber Essentials
11 2 (0.070%) GxP
11 2 (0.070%) MiFID
12 1 (0.035%) FATCA
12 1 (0.035%) ISO/IEC 20000
12 1 (0.035%) P3O
12 1 (0.035%) SEPA
12 1 (0.035%) Solvency II
System Software
1 81 (2.83%) Active Directory
2 35 (1.22%) VMware Infrastructure
3 20 (0.70%) Hyper-V
4 11 (0.38%) vSphere
5 9 (0.31%) Docker
6 7 (0.24%) DFS Replication
7 6 (0.21%) Oracle RAC
7 6 (0.21%) Virtual Machines
8 5 (0.17%) VMware ESXi
8 5 (0.17%) XenDesktop
9 3 (0.10%) Forefront TMG
9 3 (0.10%) ISA Server
10 2 (0.070%) XenApp
11 1 (0.035%) BitLocker
11 1 (0.035%) Microsoft App-V
11 1 (0.035%) Terminal Services
11 1 (0.035%) Virtual Desktop
11 1 (0.035%) VirtualBox
11 1 (0.035%) XenServer
Systems Management
1 22 (0.77%) SCCM
2 16 (0.56%) HP SiteScope
3 14 (0.49%) OpenView
4 12 (0.42%) MOM
4 12 (0.42%) Puppet
5 11 (0.38%) SCOM
6 9 (0.31%) HP Quality Center
6 9 (0.31%) Opscode Chef
7 6 (0.21%) Cisco IPCC
7 6 (0.21%) Oracle Identity Management
8 5 (0.17%) Ansible
8 5 (0.17%) Tivoli Storage Manager
8 5 (0.17%) WebSphere Cast Iron
9 4 (0.14%) Cisco CUCM
9 4 (0.14%) Microsoft Data Protection Manager
9 4 (0.14%) Packer
9 4 (0.14%) Piwik
9 4 (0.14%) SCOrch
9 4 (0.14%) Systems Management Server (SMS)
9 4 (0.14%) WSUS
Vendors
1 1015 (35.49%) Microsoft
2 423 (14.79%) Salesforce.com
3 311 (10.87%) SAP
4 277 (9.69%) Oracle
5 96 (3.36%) Siebel
6 85 (2.97%) IBM
7 55 (1.92%) Adobe
8 52 (1.82%) HP
9 47 (1.64%) VMware
10 42 (1.47%) Tableau
11 33 (1.15%) hybris
12 31 (1.08%) Pega
13 28 (0.98%) Cisco
14 27 (0.94%) Informatica
15 26 (0.91%) Avaya
16 25 (0.87%) Sitecore
17 23 (0.80%) Google
18 19 (0.66%) Citrix
19 17 (0.59%) Reuters
19 17 (0.59%) Teradata
London
Talent International
Rate: £200.00 - £250.00 per day
Posted: 1 hour ago
Leeds, West Yorkshire
4it Recruitment Ltd
Rate: Unspecified Market Rate
Posted: 5 hours ago
Coventry, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Rate: £400.00 - £450.00 per day
Posted: 2 hours ago
London
Oliver Bernard
Rate: £450 - £550 per day
Posted: 3 hours ago
Surrey
Square One Resources
Rate: £435 per day
Posted: 4 hours ago
City, London
Venturi
Rate: £300 - £400 per day
Posted: 4 hours ago
West Yorkshire
Venn Group
Rate: £300 - £400 Per Day
Posted: Yesterday
West Yorkshire
Venn Group
Rate: £200 - £250 Per Day
Posted: Yesterday
West Midlands
Lawrence Harvey
Posted: 2 days ago
Manchester, Lancashire
Harvey Nash plc
Posted: Yesterday
Maidenhead, Berkshire
Lorien Resourcing
Rate: £35 - £40 per hour
Posted: 5 hours ago
London
Reed Technology
Rate: £150 - £169 per day + NEGOTIABLE
Posted: Yesterday
Leeds, West Yorkshire
Reed Technology
Rate: £150 - £250 per day
Posted: 2 days ago
London
Ebury
Rate: £350.00 - £400.00 per day
Posted: Yesterday
London
Tria Recruitment
Rate: £600 - £700 per day
Posted: 6 hours ago
Leeds, West Yorkshire
4it Recruitment Ltd
Rate: Unspecified Market Rate
Posted: 2 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Rate: Unspecified Market Rate
Posted: 2 days ago
Leeds, West Yorkshire
Reed Technology
Rate: £350 - £450 per day
Posted: 2 days ago
London
Harvey Nash plc
Rate: £375 - £425 per annum
Posted: Yesterday
Hampshire
Spargonet Consulting Plc
Rate: £350 per day
Posted: 5 days ago
Northampton, Northamptonshire
Lorien Resourcing
Posted: Yesterday
City, London
Austin Fraser
Rate: £0.00 per annum
Posted: Yesterday
Bristol, Avon
People Source Consulting
Rate: £400 - £450 per day
Posted: 2 days ago
Cheshire
Senitor Associates
Rate: £280 - £320 per day
Posted: 2 days ago
Bristol, Avon
Nigel Frank International Ltd
Posted: 3 days ago
Birmingham, West Midlands (County)
Talent International
Rate: £300 - £350 per day
Posted: 4 days ago
City, London
Thebes IT
Posted: Yesterday
Buckinghamshire
Network ITR
Rate: £10 - £12 per hour
Posted: 1 hour ago
City, London
Thebes IT
Posted: Yesterday
London
Roc Search
Posted: 3 days ago