The following table provides summary statistics for contract job vacancies with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 3 months to 26 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Customer Relationship Management (CRM)
UK
Rank 61 49 53
Rank change year-on-year -12 +4  
Contract jobs citing CRM 1535 1997 1880
As % of all contract IT jobs advertised in the UK 3.43% 3.75% 3.53%
As % of the Processes & Methodologies category 4.13% 4.53% 4.43%
Number of daily rates quoted 1037 1341 1173
Median daily rate £438 £420 £400
Median daily rate % change year-on-year +4.16% +5.00%  
90% offered a daily rate of more than £300 £288 £275
10% offered a daily rate of more than £575 £550 £550
UK excluding London median daily rate £400 £400 £400
Number of hourly rates quoted 21 33 18
Median hourly rate £29.00 £19.50 £41.50
Median hourly rate % change year-on-year +48.75% -53.02%  
90% offered a hourly rate of more than £11.00 £10.60 £13.68
10% offered a hourly rate of more than £51.25 £52.00 £53.02
UK excluding London median hourly rate £27.50 £16.50 £40.00
% change year-on-year +66.66% -58.75%  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process and methodology skills.

Contract Process & Methodology Skills
UK
Contract job vacancies with a requirement for process and methodology skills 37182 44106 42440
As % of all contract IT job vacancies advertised in the UK 83.13% 82.88% 79.75%
Number of daily rates quoted 24552 28910 26291
Median daily rate £450 £425 £420
Median daily rate % change year-on-year +5.88% +1.19%  
90% offered a daily rate of more than £300 £300 £275
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £410 £400 £398
% change year-on-year +2.50% +0.62%  
Number of hourly rates quoted 945 1111 1221
Median hourly rate £36.00 £37.50 £28.25
Median hourly rate % change year-on-year -4.00% +32.74%  
90% offered a hourly rate of more than £13.00 £13.00 £12.10
10% offered a hourly rate of more than £53.00 £55.00 £49.50
UK excluding London median hourly rate £36.00 £38.75 £30.00
% change year-on-year -7.09% +29.16%  

CRM
Job Vacancy Trend

The job posting trend of jobs advertised citing CRM as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in the UK

CRM
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM.

Contractor daily rate trend for CRM in the UK

CRM
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing CRM over the 3 months to 26 March 2017.

Contractor daily rate histogram for CRM in the UK

CRM
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM.

Contractor hourly rate trend for CRM in the UK

CRM
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing CRM over the 3 months to 26 March 2017.

Contractor hourly rate histogram for CRM in the UK

CRM
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the UK over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -12 1472 £450 +5.88% 504
London -7 687 £450 +2.85% 241
South East -18 258 £425 +6.11% 82
East of England +1 135 £375 -11.76% 30
City of London +8 111 £469 +4.16% 56
West Midlands +28 106 £425 +6.25% 31
North West -5 105 £420 -1.17% 38
Berkshire -7 78 £425 -2.85% 14
South West +1 60 £400 -0.62% 26
Buckinghamshire +18 49 £425 +4.80% 5
Manchester -2 46 £400 - 29
Yorkshire -54 41 £450 +20.00% 28
Milton Keynes +25 38 £489 +26.25% 3
Hampshire -20 38 £443 +10.62% 15
Birmingham +15 36 £425 +8.97% 13
Bristol +23 35 £400 -3.03% 11
Essex +22 35 £330 -22.35% 1
Cambridgeshire +9 35 £375 -20.63% 4
West Sussex +3 33 £425 -11.68% 6
East Midlands -29 32 £400 +23.07% 15
Scotland +8 30 £381 +4.45% 11
Reading -11 27 £400 - 3
West Yorkshire -32 27 £463 +15.62% 20
North East -20 26 £375 -11.03% 8
Coventry +3 23 £450 +12.50% 5
Bedfordshire +1 23 £450 -6.73% 9
Oxfordshire +3 21 £450 +38.46% 9
Merseyside -9 20 £465 +6.28% 3
Liverpool -6 19 £455 +1.11% 3
Newcastle upon Tyne -16 19 £375 -10.71% 4

CRM
Top 30 Related IT Skills

For the 6 months to 26 March 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for CRM.

1 1372 (44.10%) Dynamics CRM
2 1212 (38.96%) Microsoft
3 747 (24.01%) Agile Software Development
4 626 (20.12%) Finance
5 580 (18.64%) SQL
6 544 (17.49%) .NET
7 449 (14.43%) JavaScript
8 430 (13.82%) C#
9 413 (13.28%) MS Excel
10 410 (13.18%) Salesforce.com
11 409 (13.15%) Marketing
12 407 (13.08%) SQL Server
13 378 (12.15%) SAP
14 338 (10.86%) Project Management
15 331 (10.64%) HTML
16 330 (10.61%) SharePoint
17 306 (9.84%) Oracle
18 295 (9.48%) Migration
19 292 (9.39%) Stakeholder Management
20 286 (9.19%) ERP
21 279 (8.97%) Microsoft Azure
22 269 (8.65%) Business Intelligence
23 246 (7.91%) Windows
24 242 (7.78%) CSS
25 236 (7.59%) Analytical Skills
26 226 (7.26%) Analytics
27 221 (7.10%) Business Analysis
28 219 (7.04%) Web Services
29 207 (6.65%) Scrum
30 205 (6.59%) Data Migration

CRM
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 330 (10.61%) SharePoint
2 175 (5.63%) BizTalk Server
3 93 (2.99%) IIS
4 87 (2.80%) CMS
5 57 (1.83%) Skype for Business
6 32 (1.03%) Oracle SOA Suite
7 30 (0.96%) SAS
8 22 (0.71%) MS Exchange
9 21 (0.68%) Confluence
10 17 (0.55%) WebSphere
11 16 (0.51%) SharePoint 2013
12 14 (0.45%) Drupal
12 14 (0.45%) Oracle Workflow
13 13 (0.42%) Adobe Experience Manager
14 12 (0.39%) JBoss
15 11 (0.35%) Apache
15 11 (0.35%) WebLogic
16 10 (0.32%) Mule
17 9 (0.29%) Apache Solr
17 9 (0.29%) Blackberry Enterprise Server
Applications
1 413 (13.28%) MS Excel
2 129 (4.15%) MS Office
3 54 (1.74%) MS PowerPoint
3 54 (1.74%) MS Project
4 47 (1.51%) MS Visio
5 16 (0.51%) Photoshop
5 16 (0.51%) Spreadsheet
6 5 (0.16%) Adobe Illustrator
7 4 (0.13%) SPSS
7 4 (0.13%) Stata
8 3 (0.096%) InDesign
8 3 (0.096%) InVision
8 3 (0.096%) UXPin
9 2 (0.064%) Camtasia
9 2 (0.064%) ImageReady
10 1 (0.032%) Adobe Creative Suite
Business Applications
1 1372 (44.10%) Dynamics CRM
2 101 (3.25%) Dynamics AX
3 100 (3.21%) SAP CRM
4 91 (2.93%) Salesforce.com CRM
5 48 (1.54%) Adobe Campaign
6 43 (1.38%) Unica
7 26 (0.84%) SAP ERP
8 25 (0.80%) NetSuite
9 24 (0.77%) SAP PSCD
10 21 (0.68%) Dynamics NAV
11 19 (0.61%) SAP IS-U
12 16 (0.51%) Oracle CRM
13 15 (0.48%) SAP Hybris
14 14 (0.45%) Oracle EBS
15 13 (0.42%) Oracle Applications
15 13 (0.42%) Payment Gateway
15 13 (0.42%) SAP SD
16 12 (0.39%) SAP Oil and Gas
16 12 (0.39%) Unit4 Business World
17 11 (0.35%) Dynamics GP
Cloud Services
1 279 (8.97%) Microsoft Azure
2 121 (3.89%) Office 365
3 69 (2.22%) IaaS
4 68 (2.19%) PaaS
5 60 (1.93%) SaaS
6 44 (1.41%) Amazon AWS
7 37 (1.19%) Yammer
8 33 (1.06%) SuccessFactors
9 29 (0.93%) Google Analytics
10 25 (0.80%) Force.com
11 18 (0.58%) Adobe Analytics
12 14 (0.45%) Azure Active Directory
13 13 (0.42%) Heroku
13 13 (0.42%) Veeva
14 11 (0.35%) Boomi
14 11 (0.35%) Oracle CX
15 10 (0.32%) Cloud Computing
15 10 (0.32%) SmartFocus
16 7 (0.23%) GitHub
16 7 (0.23%) Responsys
Communications & Networking
1 52 (1.67%) Internet
2 51 (1.64%) DNS
3 31 (1.00%) Firewall
4 19 (0.61%) Network Security
5 18 (0.58%) MPLS
5 18 (0.58%) SMS
6 17 (0.55%) Intranet
7 16 (0.51%) WAN
8 15 (0.48%) LAN
9 13 (0.42%) Broadband
9 13 (0.42%) HTTP
9 13 (0.42%) VoIP
10 12 (0.39%) CTI
10 12 (0.39%) Wi-Fi
11 11 (0.35%) HTTPS
12 10 (0.32%) TCP/IP
12 10 (0.32%) VPN
13 9 (0.29%) BGP
13 9 (0.29%) OSPF
14 8 (0.26%) SNMP
Database & Business Intelligence
1 407 (13.08%) SQL Server
2 156 (5.01%) SQL Server Integration Services
3 135 (4.34%) SQL Server Reporting Services
4 73 (2.35%) Data Warehouse
5 70 (2.25%) SQL Server 2008
6 67 (2.15%) Relational Database
7 66 (2.12%) BusinessObjects
8 56 (1.80%) SQL Server 2012
9 49 (1.58%) Oracle Database
10 47 (1.51%) MySQL
11 46 (1.48%) Big Data
12 40 (1.29%) Hadoop
13 36 (1.16%) Power BI
14 32 (1.03%) RDBMS
15 29 (0.93%) SAP BW
15 29 (0.93%) SQL Server Analysis Services
16 27 (0.87%) SQL Server 2014
17 25 (0.80%) NoSQL
18 23 (0.74%) Oracle Database 11g
18 23 (0.74%) QlikView
Development Applications
1 146 (4.69%) Visual Studio
2 102 (3.28%) Team Foundation Server
3 96 (3.09%) JIRA
4 76 (2.44%) Visual Studio Team System
5 27 (0.87%) Jenkins
6 26 (0.84%) TeamCity
7 24 (0.77%) Git (software)
8 17 (0.55%) Oracle APEX
8 17 (0.55%) Selenium
9 14 (0.45%) LoadRunner
9 14 (0.45%) Octopus Deploy
10 13 (0.42%) Cucumber
11 12 (0.39%) MSTest
11 12 (0.39%) NUnit
11 12 (0.39%) Subversion
12 11 (0.35%) Dreamweaver
13 8 (0.26%) Talend Open Studio
13 8 (0.26%) Toad
14 7 (0.23%) Hudson
14 7 (0.23%) SpecFlow
General
1 626 (20.12%) Finance
2 409 (13.15%) Marketing
3 196 (6.30%) Retail
4 143 (4.60%) Advertising
5 139 (4.47%) Banking
6 135 (4.34%) Telecoms
7 90 (2.89%) Billing
8 58 (1.86%) Legal
9 56 (1.80%) Manufacturing
10 29 (0.93%) Law
11 28 (0.90%) Automotive
12 25 (0.80%) Investment Banking
13 23 (0.74%) General Ledger
14 22 (0.71%) Publishing
15 17 (0.55%) Back Office
16 16 (0.51%) Local Government
17 14 (0.45%) Financial Institution
17 14 (0.45%) Pharmaceutical
18 13 (0.42%) Front Office
19 12 (0.39%) Electronics
Job Titles
1 763 (24.53%) Developer
2 550 (17.68%) Analyst
3 441 (14.18%) CRM Developer
4 420 (13.50%) Consultant
5 365 (11.73%) Architect
6 307 (9.87%) Dynamics CRM Developer
7 288 (9.26%) Business Analyst
8 280 (9.00%) Project Manager
9 232 (7.46%) CRM Consultant
10 221 (7.10%) Microsoft Developer
11 220 (7.07%) CRM Analyst
12 186 (5.98%) Solutions Architect
13 168 (5.40%) CRM Manager
14 139 (4.47%) CRM Architect
15 138 (4.44%) Dynamics CRM Consultant
16 118 (3.79%) CRM Business Analyst
17 116 (3.73%) Microsoft Consultant
18 105 (3.38%) Microsoft CRM Consultant
19 101 (3.25%) CRM Project Manager
20 83 (2.67%) Dynamics CRM Architect
Libraries, Frameworks & Software Standards
1 544 (17.49%) .NET
2 331 (10.64%) HTML
3 242 (7.78%) CSS
4 219 (7.04%) Web Services
5 161 (5.18%) ASP.NET
6 160 (5.14%) WCF
7 119 (3.83%) XML
8 102 (3.28%) .NET Framework
9 98 (3.15%) ASP.NET Web API
10 85 (2.73%) REST
11 70 (2.25%) jQuery
11 70 (2.25%) Middleware
12 64 (2.06%) JSON
12 64 (2.06%) SOAP
13 59 (1.90%) AngularJS
14 51 (1.64%) Visualforce
15 50 (1.61%) ASP.NET MVC
16 48 (1.54%) COM
17 45 (1.45%) HTML5
18 32 (1.03%) J2EE
Miscellaneous
1 236 (7.59%) Analytical Skills
2 80 (2.57%) Management Information System
3 62 (1.99%) Mobile App
3 62 (1.99%) User Experience
4 48 (1.54%) Enterprise Software
5 37 (1.19%) PMI
6 33 (1.06%) Computer Science
7 31 (1.00%) Social Media
8 28 (0.90%) Data Centre
9 24 (0.77%) iPad
9 24 (0.77%) NHS
10 23 (0.74%) Mainframe
10 23 (0.74%) Replication
11 21 (0.68%) Digital Media
12 20 (0.64%) IVR
13 18 (0.58%) Data Structures
14 17 (0.55%) Virtual Team
15 16 (0.51%) Life Science
16 15 (0.48%) Foreign Exchange (FX)
16 15 (0.48%) Public Cloud
Operating Systems
1 246 (7.91%) Windows
2 80 (2.57%) Unix
3 62 (1.99%) Windows Server
4 48 (1.54%) Linux
5 36 (1.16%) Windows 7
6 30 (0.96%) Windows Server 2008
7 29 (0.93%) Windows Server 2003
8 22 (0.71%) Windows Server 2012
9 21 (0.68%) Android
10 18 (0.58%) Apple iOS
11 12 (0.39%) Windows 10
12 11 (0.35%) Windows Vista
13 9 (0.29%) Windows 8
14 6 (0.19%) AIX
15 4 (0.13%) CoreOS
15 4 (0.13%) Red Hat Enterprise Linux
16 1 (0.032%) Mac OS X
16 1 (0.032%) Oracle Linux
Processes & Methodologies
1 747 (24.01%) Agile Software Development
2 338 (10.86%) Project Management
3 295 (9.48%) Migration
4 292 (9.39%) Stakeholder Management
5 286 (9.19%) ERP
6 269 (8.65%) Business Intelligence
7 226 (7.26%) Analytics
8 221 (7.10%) Business Analysis
9 207 (6.65%) Scrum
10 205 (6.59%) Data Migration
11 152 (4.89%) E-Commerce
12 148 (4.76%) Data Management
13 147 (4.73%) Workflow
14 141 (4.53%) Data Modelling
15 136 (4.37%) Change Management
16 130 (4.18%) PRINCE2
17 128 (4.11%) Waterfall
18 120 (3.86%) ITIL
19 115 (3.70%) TDD
20 113 (3.63%) SDLC
Programming Languages
1 580 (18.64%) SQL
2 449 (14.43%) JavaScript
3 430 (13.82%) C#
4 194 (6.24%) Java
5 85 (2.73%) PHP
6 55 (1.77%) T-SQL
7 53 (1.70%) Apex Code
8 48 (1.54%) PL/SQL
9 37 (1.19%) C++
10 29 (0.93%) C
11 24 (0.77%) Ruby
12 23 (0.74%) PowerShell
13 21 (0.68%) ABAP
14 20 (0.64%) Python
14 20 (0.64%) Shell Script
15 18 (0.58%) VBA
16 15 (0.48%) SOQL
17 14 (0.45%) R
18 9 (0.29%) SOSL
19 8 (0.26%) VB
Qualifications
1 153 (4.92%) Degree
2 142 (4.56%) Security Cleared
3 118 (3.79%) SC Cleared
4 65 (2.09%) PMI Certification
5 50 (1.61%) DV Cleared
6 47 (1.51%) ISEB
7 41 (1.32%) PMP
8 25 (0.80%) ISTQB
9 24 (0.77%) PRINCE2 Practitioner
10 21 (0.68%) Microsoft Certification
11 19 (0.61%) BPSS Clearance
12 16 (0.51%) CCA
13 15 (0.48%) ITIL Certification
14 13 (0.42%) PRINCE2 Certification
15 8 (0.26%) MBA
15 8 (0.26%) MCSE
16 7 (0.23%) CCNP
16 7 (0.23%) Cisco Certification
16 7 (0.23%) DBS Check
17 6 (0.19%) CTC Cleared
Quality Assurance & Compliance
1 105 (3.38%) QA
2 60 (1.93%) SLA
3 49 (1.58%) PMO
4 38 (1.22%) Data Quality
5 14 (0.45%) Disclosure Scotland
6 9 (0.29%) ISO 9000
7 8 (0.26%) PCI DSS
8 6 (0.19%) Cyber Essentials
8 6 (0.19%) ISO/IEC 27001
9 5 (0.16%) FATCA
9 5 (0.16%) Solvency II
10 3 (0.096%) GDPR
10 3 (0.096%) HMG Security Policy Framework
10 3 (0.096%) PMBOK
10 3 (0.096%) WCAG
11 2 (0.064%) Basel II
11 2 (0.064%) Cyber Essentials PLUS
11 2 (0.064%) GPG13
11 2 (0.064%) GxP
11 2 (0.064%) RMADS
System Software
1 105 (3.38%) Active Directory
2 43 (1.38%) VMware Infrastructure
3 22 (0.71%) Hyper-V
3 22 (0.71%) Virtual Desktop
4 21 (0.68%) VMware ESX
5 16 (0.51%) Docker
6 3 (0.096%) Forefront TMG
6 3 (0.096%) ISA Server
7 2 (0.064%) Oracle RAC
8 1 (0.032%) Varnish
8 1 (0.032%) Virtual Machines
Systems Management
1 16 (0.51%) Puppet
2 13 (0.42%) HP SiteScope
2 13 (0.42%) OpenView
3 12 (0.39%) MOM
4 9 (0.29%) Opscode Chef
5 8 (0.26%) SCCM
6 7 (0.23%) Ansible
6 7 (0.23%) SCOM
7 5 (0.16%) Cisco IPCC
7 5 (0.16%) HP Quality Center
7 5 (0.16%) Packer
7 5 (0.16%) Tivoli Storage Manager
7 5 (0.16%) WebSphere Cast Iron
8 4 (0.13%) CA Single Sign-On
8 4 (0.13%) Cisco CUCM
8 4 (0.13%) Kubernetes
8 4 (0.13%) Mesos
8 4 (0.13%) Microsoft Data Protection Manager
8 4 (0.13%) OpenSSO
9 3 (0.096%) Piwik
Vendors
1 1212 (38.96%) Microsoft
2 410 (13.18%) Salesforce.com
3 378 (12.15%) SAP
4 306 (9.84%) Oracle
5 92 (2.96%) Adobe
6 74 (2.38%) Siebel
7 68 (2.19%) IBM
8 48 (1.54%) Google
9 47 (1.51%) VMware
10 42 (1.35%) Infor
11 36 (1.16%) Pega
12 34 (1.09%) hybris
13 33 (1.06%) Avaya
13 33 (1.06%) HP
13 33 (1.06%) Tableau
14 29 (0.93%) Cisco
15 26 (0.84%) Informatica
16 24 (0.77%) Huawei
17 23 (0.74%) Epicor
18 20 (0.64%) webMethods
London
Lorien Resourcing
Posted: 2 days ago
City, London
Nigel Frank International Ltd
Rate: £350 - £400 per day
Posted: 3 days ago
London
Opus Recruitment Solutions Ltd
Rate: £400 - £600 per day
Posted: 5 days ago
London
Cyber Team
Rate: From £400 to £500 per day Negotiable
Posted: 3 days ago
London
Nigel Frank International Ltd
Rate: £600 - £700 per day
Posted: 3 days ago
London
Deerfoot IT Resources Ltd
Rate: £150 - £200 per day
Posted: 3 days ago
South West London
Square One Resources
Rate: £450 per day
Posted: 4 days ago
Somerton, Somerset
Nigel Frank International Ltd
Rate: £350 - £450 per day
Posted: 5 days ago
Luton, Bedfordshire
Eutopia Solutions Ltd
Rate: £0.00 per annum + 6 month contract
Posted: 2 days ago
Nottingham, Nottinghamshire
ReThink Recruitment
Posted: 2 days ago
City, London
Red10
Rate: £500 - £600 per day
Posted: 6 days ago
London
AMS contingency
Posted: 3 days ago
Leamington Spa, Warwickshire
Reed Technology
Rate: £380 - £480 per day
Posted: 2 days ago
Exeter, Devon
Opus Recruitment Solutions Ltd
Rate: £300 - £375 per day
Posted: 6 days ago
London
Opilio Recruitment
Rate: From £350 to £450 per day
Posted: 2 days ago
Reading, Berkshire
TEKsystems
Rate: £300 - £430 per day
Posted: 5 days ago
Staines, Middlesex
Sopra Steria Recruitment
Rate: £Negotiable/Flexible
Posted: 3 days ago
South East London
360 Resourcing Solutions
Rate: £46000.00 to £50000.00 per year
Posted: 5 days ago
London
Mason Frank International
Posted: 5 days ago
London
LA International
Posted: 2 days ago
London
Opilio Recruitment
Rate: From £200 to £300 per day
Posted: 2 days ago
City, London
onezeero.
Posted: 5 days ago
Worthing, West Sussex
Experis Ltd
Rate: £450 - £500 per day + DOE
Posted: 2 days ago
West Midlands
Montash
Rate: £200 - £275 per day + Negotiable
Posted: 6 days ago
City, London
Ebury
Rate: £400.00 - £410.00 per day
Posted: 6 days ago
Durham, County Durham
Sopra Steria Recruitment
Posted: 3 days ago
Buckinghamshire
Mason Frank International
Posted: 4 days ago
South East London
Lorien Resourcing
Rate: £450 - £510 per day
Posted: 6 days ago
West Sussex
Clearwater People Solutions
Rate: £400 Per Day
Posted: 6 days ago
Bedfordshire
Montash
Rate: £350 - £400 per day
Posted: 5 days ago