The following table provides summary statistics for contract job vacancies with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 3 months to 29 April 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
UK
3 months to
29 Apr 2017
Same period 2016 Same period 2015
Rank 67 47 50
Rank change year-on-year -20 +3  
Contract jobs citing CRM 1515 2170 2042
As % of all contract IT jobs advertised in the UK 3.21% 3.88% 3.66%
As % of the Processes & Methodologies category 3.84% 4.69% 4.58%
Number of daily rates quoted 1009 1497 1281
Median daily rate £430 £413 £400
Median daily rate % change year-on-year +4.24% +3.12%  
90% offered a daily rate of more than £275 £300 £275
10% offered a daily rate of more than £575 £550 £550
UK excluding London median daily rate £403 £400 £400
% change year-on-year +0.68% -  
Number of hourly rates quoted 22 34 17
Median hourly rate £35.75 £21.50 £20.31
Median hourly rate % change year-on-year +66.27% +5.85%  
90% offered a hourly rate of more than £20.11 £10.15 £11.00
10% offered a hourly rate of more than £55.00 £32.50 £50.00
UK excluding London median hourly rate £35.00 £16.00 £18.00
% change year-on-year +118.75% -11.11%  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process and methodology skills.

Contract Process & Methodology Skills
UK
Contract job vacancies with a requirement for process and methodology skills 39445 46265 44586
As % of all contract IT job vacancies advertised in the UK 83.70% 82.81% 79.96%
Number of daily rates quoted 25938 30584 27720
Median daily rate £450 £438 £413
Median daily rate % change year-on-year +2.85% +6.06%  
90% offered a daily rate of more than £300 £300 £280
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £415 £400 £390
% change year-on-year +3.75% +2.56%  
Number of hourly rates quoted 1012 1074 1298
Median hourly rate £35.00 £33.00 £29.00
Median hourly rate % change year-on-year +6.06% +13.79%  
90% offered a hourly rate of more than £13.00 £13.00 £12.10
10% offered a hourly rate of more than £55.00 £49.82 £47.84
UK excluding London median hourly rate £37.00 £36.00 £30.50
% change year-on-year +2.77% +18.03%  

CRM
Job Vacancy Trend

The job posting trend of jobs advertised citing CRM as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in the UK

CRM
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM.

Contractor daily rate trend for CRM in the UK

CRM
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing CRM over the 3 months to 29 April 2017.

Contractor daily rate histogram for CRM in the UK

CRM
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM.

Contractor hourly rate trend for CRM in the UK

CRM
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing CRM over the 3 months to 29 April 2017.

Contractor hourly rate histogram for CRM in the UK

CRM
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the UK over the 3 months to 29 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -17 1449 £438 +2.94% 502
London -17 662 £450 - 231
South East -16 288 £425 +6.11% 80
East of England -6 122 £425 - 39
City of London -24 100 £450 +2.27% 50
North West -13 96 £400 -5.88% 36
West Midlands +25 92 £419 +11.66% 34
Berkshire -2 86 £425 -2.01% 14
South West -5 63 £400 - 22
Hampshire -3 57 £450 +12.50% 14
Buckinghamshire +20 50 £463 +19.35% 10
Manchester -12 49 £400 - 26
East Midlands -26 49 £425 +25.92% 19
Milton Keynes +22 37 £450 +16.12% 6
Bristol +20 35 £400 -11.11% 6
West Sussex +6 34 £413 -13.15% 6
Cambridgeshire +6 34 £388 -11.42% 7
Yorkshire -62 34 £433 +13.81% 32
Bedfordshire +11 32 £475 -9.52% 5
Surrey -30 32 £450 +20.00% 20
Scotland +6 29 £381 +3.74% 15
Essex +15 27 £330 -12.00% 11
Birmingham -1 23 £450 +16.12% 12
Reading -11 23 £395 -12.22% 2
West Yorkshire -48 22 £458 +14.37% 18
Basingstoke +11 21 £363 -3.33% 3
North East +5 19 £375 -0.26% 5
Coventry +17 16 £450 +16.12% 2
Slough +12 16 £425 -2.85%
Cambridge +9 16 £413 +6.45% 3

For the 6 months to 29 April 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for CRM.

1 1300 (42.78%) Dynamics CRM
2 1145 (37.68%) Microsoft
3 754 (24.81%) Agile Software Development
4 597 (19.64%) Finance
5 569 (18.72%) SQL
6 544 (17.90%) .NET
7 451 (14.84%) JavaScript
8 427 (14.05%) Marketing
9 424 (13.95%) C#
10 412 (13.56%) Salesforce.com
11 380 (12.50%) SQL Server
12 361 (11.88%) Project Management
13 358 (11.78%) SAP
14 332 (10.92%) HTML
15 313 (10.30%) Stakeholder Management
16 310 (10.20%) SharePoint
17 283 (9.31%) Oracle
18 277 (9.11%) Migration
19 271 (8.92%) Business Intelligence
20 267 (8.79%) Microsoft Azure
21 249 (8.19%) ERP
22 247 (8.13%) CSS
23 234 (7.70%) Analytics
24 232 (7.63%) Windows
25 229 (7.54%) Analytical Skills
26 228 (7.50%) Web Services
27 225 (7.40%) Scrum
28 220 (7.24%) Business Analysis
29 210 (6.91%) Retail
30 195 (6.42%) Java

CRM
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 310 (10.20%) SharePoint
2 156 (5.13%) BizTalk Server
3 95 (3.13%) IIS
4 94 (3.09%) CMS
5 50 (1.65%) Skype for Business
6 33 (1.09%) SAS
7 30 (0.99%) Oracle SOA Suite
8 24 (0.79%) Confluence
9 19 (0.63%) MS Exchange
10 18 (0.59%) Drupal
10 18 (0.59%) SharePoint 2013
11 15 (0.49%) WebSphere
12 14 (0.46%) Apache
13 13 (0.43%) Mule
13 13 (0.43%) Oracle Workflow
14 12 (0.39%) JBoss
15 11 (0.36%) Sitecore CMS
16 10 (0.33%) SharePoint 2010
16 10 (0.33%) Umbraco
16 10 (0.33%) WebLogic
Applications
1 124 (4.08%) Microsoft Excel
2 117 (3.85%) Microsoft Office
3 50 (1.65%) Microsoft PowerPoint
4 47 (1.55%) Microsoft Project
4 47 (1.55%) MS Visio
5 12 (0.39%) Photoshop
5 12 (0.39%) Spreadsheet
6 9 (0.30%) SPSS
7 5 (0.16%) Adobe Illustrator
7 5 (0.16%) Stata
8 2 (0.066%) Camtasia
8 2 (0.066%) ImageReady
Business Applications
1 1300 (42.78%) Dynamics CRM
2 98 (3.22%) SAP CRM
3 94 (3.09%) Salesforce.com CRM
4 83 (2.73%) Dynamics AX
5 46 (1.51%) Unica
6 38 (1.25%) Adobe Campaign
7 28 (0.92%) SAP ERP
8 24 (0.79%) NetSuite
9 21 (0.69%) Dynamics NAV
9 21 (0.69%) SAP PSCD
10 20 (0.66%) SAP Hybris
11 18 (0.59%) SAP SD
12 17 (0.56%) SAP Oil and Gas
13 16 (0.53%) SAP IS-U
14 15 (0.49%) Eloqua
14 15 (0.49%) Oracle CRM
15 14 (0.46%) Oracle Applications
15 14 (0.46%) Oracle EBS
16 13 (0.43%) Dynamics GP
16 13 (0.43%) Payment Gateway
Cloud Services
1 267 (8.79%) Microsoft Azure
2 101 (3.32%) Office 365
3 94 (3.09%) Dynamics 365
4 69 (2.27%) PaaS
5 68 (2.24%) IaaS
6 59 (1.94%) SaaS
7 43 (1.41%) Amazon AWS
8 31 (1.02%) Yammer
9 30 (0.99%) Google Analytics
10 24 (0.79%) Force.com
11 22 (0.72%) SuccessFactors
12 17 (0.56%) Adobe Analytics
13 16 (0.53%) Heroku
14 14 (0.46%) Azure Active Directory
15 13 (0.43%) Oracle CX
16 11 (0.36%) GitHub
17 10 (0.33%) SmartFocus
18 9 (0.30%) Boomi
18 9 (0.30%) Silverpop
18 9 (0.30%) Veeva
Communications & Networking
1 54 (1.78%) Internet
2 49 (1.61%) DNS
3 24 (0.79%) Firewall
4 19 (0.63%) Intranet
4 19 (0.63%) SMS
5 17 (0.56%) MPLS
5 17 (0.56%) WAN
6 16 (0.53%) LAN
7 14 (0.46%) VoIP
8 12 (0.39%) HTTPS
8 12 (0.39%) Network Security
9 10 (0.33%) Broadband
9 10 (0.33%) CTI
9 10 (0.33%) HTTP
9 10 (0.33%) Skype
9 10 (0.33%) VPN
10 9 (0.30%) BGP
10 9 (0.30%) OSPF
10 9 (0.30%) Wi-Fi
10 9 (0.30%) X.509
Database & Business Intelligence
1 380 (12.50%) SQL Server
2 154 (5.07%) SQL Server Integration Services
3 120 (3.95%) SQL Server Reporting Services
4 79 (2.60%) Data Warehouse
5 65 (2.14%) SQL Server 2008
6 61 (2.01%) Relational Database
7 60 (1.97%) SQL Server 2012
8 59 (1.94%) BusinessObjects
9 56 (1.84%) Big Data
10 48 (1.58%) Hadoop
11 45 (1.48%) MySQL
12 41 (1.35%) Oracle Database
13 38 (1.25%) Power BI
14 29 (0.95%) SAP BW
15 25 (0.82%) NoSQL
15 25 (0.82%) SQL Server 2014
16 24 (0.79%) RDBMS
17 23 (0.76%) SQL Server Analysis Services
18 22 (0.72%) QlikView
18 22 (0.72%) SAP Data Services
Development Applications
1 151 (4.97%) Visual Studio
2 116 (3.82%) JIRA
3 106 (3.49%) Team Foundation Server
4 74 (2.44%) Visual Studio Team System
5 30 (0.99%) Git (software)
5 30 (0.99%) Jenkins
6 23 (0.76%) TeamCity
7 18 (0.59%) Selenium
8 17 (0.56%) Subversion
9 16 (0.53%) MSTest
10 15 (0.49%) Dreamweaver
10 15 (0.49%) NUnit
10 15 (0.49%) Octopus Deploy
11 14 (0.46%) LoadRunner
11 14 (0.46%) Oracle APEX
12 13 (0.43%) Cucumber
13 10 (0.33%) SpecFlow
14 9 (0.30%) Hudson
15 8 (0.26%) Bitbucket
15 8 (0.26%) Maven
General
1 597 (19.64%) Finance
2 427 (14.05%) Marketing
3 210 (6.91%) Retail
4 147 (4.84%) Banking
5 134 (4.41%) Telecoms
6 114 (3.75%) Advertising
7 95 (3.13%) Billing
8 60 (1.97%) Legal
9 51 (1.68%) Manufacturing
10 31 (1.02%) Automotive
11 29 (0.95%) Investment Banking
12 24 (0.79%) Publishing
13 22 (0.72%) General Ledger
14 20 (0.66%) Law
15 18 (0.59%) Electronics
16 17 (0.56%) Back Office
17 15 (0.49%) Local Government
18 13 (0.43%) Financial Institution
18 13 (0.43%) Pharmaceutical
19 12 (0.39%) Front Office
Job Titles
1 761 (25.04%) Developer
2 531 (17.47%) Analyst
3 412 (13.56%) CRM Developer
4 411 (13.52%) Consultant
5 338 (11.12%) Architect
6 307 (10.10%) Project Manager
7 300 (9.87%) Business Analyst
8 278 (9.15%) Dynamics CRM Developer
9 228 (7.50%) CRM Consultant
10 218 (7.17%) CRM Analyst
11 209 (6.88%) Microsoft Developer
12 193 (6.35%) CRM Manager
13 169 (5.56%) Solutions Architect
14 136 (4.48%) Dynamics CRM Consultant
15 122 (4.01%) CRM Business Analyst
16 117 (3.85%) CRM Architect
17 116 (3.82%) Microsoft Consultant
18 111 (3.65%) CRM Project Manager
19 104 (3.42%) Microsoft CRM Consultant
20 84 (2.76%) .NET Developer
Libraries, Frameworks & Software Standards
1 544 (17.90%) .NET
2 332 (10.92%) HTML
3 247 (8.13%) CSS
4 228 (7.50%) Web Services
5 175 (5.76%) ASP.NET
6 173 (5.69%) WCF
7 121 (3.98%) XML
8 111 (3.65%) ASP.NET Web API
9 101 (3.32%) .NET Framework
10 96 (3.16%) REST
11 77 (2.53%) jQuery
12 74 (2.44%) SOAP
13 72 (2.37%) AngularJS
14 70 (2.30%) JSON
15 62 (2.04%) Middleware
15 62 (2.04%) Visualforce
16 59 (1.94%) HTML5
17 49 (1.61%) ASP.NET MVC
18 40 (1.32%) COM
19 30 (0.99%) J2EE
Miscellaneous
1 229 (7.54%) Analytical Skills
2 81 (2.67%) Management Information System
3 68 (2.24%) User Experience
4 63 (2.07%) Greenfield Project
5 62 (2.04%) Mobile App
6 41 (1.35%) Enterprise Software
7 40 (1.32%) Social Media
8 35 (1.15%) PMI
9 32 (1.05%) Computer Science
10 26 (0.86%) Mainframe
11 24 (0.79%) Data Centre
12 22 (0.72%) NHS
12 22 (0.72%) Replication
13 21 (0.69%) Data Structures
14 18 (0.59%) iPad
14 18 (0.59%) IVR
14 18 (0.59%) Virtual Team
15 15 (0.49%) Life Science
16 12 (0.39%) Credit Risk
16 12 (0.39%) Digital Media
Operating Systems
1 232 (7.63%) Windows
2 67 (2.20%) Unix
3 55 (1.81%) Windows Server
4 41 (1.35%) Linux
5 31 (1.02%) Windows 7
5 31 (1.02%) Windows Server 2003
6 27 (0.89%) Windows Server 2008
7 23 (0.76%) Windows Server 2012
8 16 (0.53%) Apple iOS
9 14 (0.46%) Android
9 14 (0.46%) Windows 10
10 12 (0.39%) Windows Vista
11 8 (0.26%) AIX
12 4 (0.13%) Red Hat Enterprise Linux
12 4 (0.13%) Windows 8
13 3 (0.099%) CoreOS
14 2 (0.066%) Windows 2000 Server
Processes & Methodologies
1 754 (24.81%) Agile Software Development
2 361 (11.88%) Project Management
3 313 (10.30%) Stakeholder Management
4 277 (9.11%) Migration
5 271 (8.92%) Business Intelligence
6 249 (8.19%) ERP
7 234 (7.70%) Analytics
8 225 (7.40%) Scrum
9 220 (7.24%) Business Analysis
10 191 (6.28%) Data Migration
11 161 (5.30%) E-Commerce
12 157 (5.17%) Change Management
12 157 (5.17%) Workflow
13 143 (4.71%) Data Management
14 136 (4.48%) Waterfall
15 133 (4.38%) TDD
16 127 (4.18%) PRINCE2
17 123 (4.05%) Data Modelling
18 121 (3.98%) MVC
19 118 (3.88%) ITIL
Programming Languages
1 569 (18.72%) SQL
2 451 (14.84%) JavaScript
3 424 (13.95%) C#
4 195 (6.42%) Java
5 75 (2.47%) PHP
6 63 (2.07%) Apex Code
7 51 (1.68%) PL/SQL
8 47 (1.55%) T-SQL
9 36 (1.18%) C++
10 32 (1.05%) C
11 23 (0.76%) ABAP
11 23 (0.76%) PowerShell
12 22 (0.72%) Ruby
13 21 (0.69%) R
14 19 (0.63%) Python
15 16 (0.53%) SOQL
16 15 (0.49%) Shell Script
16 15 (0.49%) VBA
17 9 (0.30%) SOSL
18 8 (0.26%) VB.NET
Qualifications
1 151 (4.97%) Degree
2 136 (4.48%) Security Cleared
3 108 (3.55%) SC Cleared
4 59 (1.94%) PMI Certification
5 47 (1.55%) DV Cleared
6 43 (1.41%) ISEB
7 33 (1.09%) PMP
8 26 (0.86%) ISTQB
9 22 (0.72%) PRINCE2 Practitioner
10 20 (0.66%) BPSS Clearance
11 19 (0.63%) Microsoft Certification
12 14 (0.46%) CCA
12 14 (0.46%) ITIL Certification
13 9 (0.30%) PRINCE2 Certification
14 7 (0.23%) DBS Check
14 7 (0.23%) MCP
15 6 (0.20%) Cisco Certification
15 6 (0.20%) CTC Cleared
15 6 (0.20%) ISTQB Foundation Certification
15 6 (0.20%) MCSE
Quality Assurance & Compliance
1 112 (3.69%) QA
2 65 (2.14%) SLA
3 48 (1.58%) Data Quality
4 40 (1.32%) PMO
5 14 (0.46%) Disclosure Scotland
6 9 (0.30%) ISO 9000
7 7 (0.23%) PCI DSS
8 6 (0.20%) GDPR
9 5 (0.16%) Cyber Essentials
9 5 (0.16%) ISO/IEC 27001
9 5 (0.16%) PMBOK
9 5 (0.16%) Solvency II
10 3 (0.099%) WCAG
11 2 (0.066%) Basel II
11 2 (0.066%) GxP
11 2 (0.066%) MiFID
12 1 (0.033%) FATCA
12 1 (0.033%) HMG Security Policy Framework
12 1 (0.033%) Sarbanes-Oxley
12 1 (0.033%) SEPA
System Software
1 89 (2.93%) Active Directory
2 44 (1.45%) VMware Infrastructure
3 22 (0.72%) Virtual Desktop
4 21 (0.69%) VMware ESX
5 20 (0.66%) Hyper-V
6 15 (0.49%) Docker
7 4 (0.13%) Oracle RAC
8 3 (0.099%) Forefront TMG
8 3 (0.099%) ISA Server
9 1 (0.033%) BitLocker
9 1 (0.033%) Varnish
9 1 (0.033%) Virtual Machines
Systems Management
1 17 (0.56%) Puppet
2 13 (0.43%) HP SiteScope
2 13 (0.43%) OpenView
3 12 (0.39%) MOM
4 10 (0.33%) SCCM
5 9 (0.30%) Opscode Chef
6 8 (0.26%) Ansible
6 8 (0.26%) SCOM
7 7 (0.23%) HP Quality Center
8 5 (0.16%) Cisco IPCC
8 5 (0.16%) Packer
8 5 (0.16%) Tivoli Storage Manager
8 5 (0.16%) WebSphere Cast Iron
9 4 (0.13%) CA Single Sign-On
9 4 (0.13%) Cisco CUCM
9 4 (0.13%) Microsoft Data Protection Manager
9 4 (0.13%) OpenSSO
9 4 (0.13%) Oracle Identity Management
9 4 (0.13%) Piwik
10 3 (0.099%) Tivoli
Vendors
1 1145 (37.68%) Microsoft
2 412 (13.56%) Salesforce.com
3 358 (11.78%) SAP
4 283 (9.31%) Oracle
5 87 (2.86%) Siebel
6 77 (2.53%) Adobe
7 66 (2.17%) IBM
8 48 (1.58%) VMware
9 47 (1.55%) Google
10 43 (1.41%) Tableau
11 40 (1.32%) Avaya
11 40 (1.32%) Pega
12 36 (1.18%) hybris
13 35 (1.15%) Infor
14 33 (1.09%) HP
15 30 (0.99%) Cisco
16 26 (0.86%) Informatica
17 23 (0.76%) Epicor
18 22 (0.72%) Huawei
19 19 (0.63%) Teradata
Norfolk
HAYS INFORMATION TECHNOLOGY
Rate: £400.00 - £450.00 per day
Posted: 20 hours ago
Leeds, West Yorkshire
EasyWebRecruitment.com
Rate: £32k - £34k per annum
Posted: Yesterday
West Yorkshire
Venn Group
Rate: £32000 - £38000 Per Annum
Posted: 19 hours ago
Oxfordshire
Spring Technology
Posted: 2 days ago
City, London
Nigel Frank International Ltd
Rate: £500 - £600 per annum
Posted: 18 hours ago
Peterborough, Cambridgeshire
Venturi
Rate: £400 - £475 per day
Posted: Yesterday
City, London
Computer People
Rate: flexible, poss remote
Posted: Yesterday
City, London
Nigel Frank International Ltd
Rate: £500 - £600 per day
Posted: 19 hours ago
Nottingham, Nottinghamshire
Rullion
Posted: 19 hours ago
Exeter, Devon
Nigel Frank International Ltd
Rate: £350 - £400 per day
Posted: Yesterday
Yorkshire
Mason Frank International
Rate: £400 - £500 per day
Posted: 18 hours ago
Bangor, Gwynedd
Senitor Associates
Rate: £300 - £400 per day
Posted: 2 days ago
Surrey
Square One Resources
Rate: £450 per day
Posted: 2 days ago
City, London
Lafosse Contractors
Rate: £45000 - £50000 per annum
Posted: 16 hours ago
Hertfordshire
Oscar
Rate: £400 - £500 per day
Posted: 3 days ago
Belfast, County Antrim
Nigel Frank International Ltd
Posted: 3 days ago
London
Executive Resource Group
Rate: £400 - £450 per day
Posted: 5 days ago
Edinburgh, Midlothian
Search Consultancy
Rate: £300 - £350 per day
Posted: 2 days ago
Sheffield, South Yorkshire
The Bridge Ltd
Rate: Unspecified
Posted: 2 days ago
London
Oscar
Rate: £400 - £420 per day
Posted: Yesterday
London
Opus Recruitment Solutions Ltd
Rate: £400 - £600 per day
Posted: 5 days ago
Milton Keynes, Buckinghamshire
ReThink Recruitment
Posted: 4 days ago
Essex
Testing Circle Ltd
Rate: £0.00 per annum
Posted: 2 days ago
Chelmsford, Essex
IntaPeople
Rate: £525 - £600 per day
Posted: 3 days ago
London
Mason Frank International
Posted: 2 days ago
City, London
LA International
Posted: 3 days ago
London
Deerfoot IT Resources Ltd
Rate: £350 - £450 per day
Posted: 5 days ago
Brentford, Middlesex
RBW Consulting
Rate: From £400 to £460 per day
Posted: 2 days ago
Northern Ireland
Harvey Nash plc
Rate: £250 - £300 per day
Posted: 4 days ago
London
JM
Rate: £280 - £340 per day
Posted: 3 days ago