ITIL Contract Job Trends in Norwich

ITIL (Information Technology Infrastructure Library)
Norfolk > Norwich

The table below provides summary statistics and contractor rates for jobs advertised in Norwich requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 30 December 2025, with comparisons to the same periods in the previous two years.

6 months to
30 Dec 2025
Same period 2024 Same period 2023
Rank 15 5 9
Rank change year-on-year -10 +4 -4
Contract jobs citing ITIL 12 5 3
As % of all contract jobs in Norwich 11.43% 11.63% 7.50%
As % of the Processes & Methodologies category 14.12% 15.63% 8.57%
Number of daily rates quoted 2 3 3
10th Percentile £313 £296 £138
25th Percentile £318 £324 £184
Median daily rate (50th Percentile) £330 £370 £275
Median % change year-on-year -10.81% +34.55% +80.33%
75th Percentile £338 £372 £288
90th Percentile £339 £372 -
Norfolk median daily rate £330 £370 £275
% change year-on-year -10.81% +34.55% +80.33%
Number of hourly rates quoted 6 0 0
10th Percentile - - -
25th Percentile - - -
Median hourly rate £6.00 - -
75th Percentile £19.29 - -
90th Percentile £24.36 - -
Norfolk median hourly rate £6.00 - -

All Process & Methodology Skills
Norwich

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Norwich.

Contract vacancies with a requirement for process or methodology skills 85 32 35
As % of all contract IT jobs advertised in Norwich 80.95% 74.42% 87.50%
Number of daily rates quoted 29 11 27
10th Percentile £126 £200 £164
25th Percentile £171 £265 £235
Median daily rate (50th Percentile) £225 £370 £400
Median % change year-on-year -39.19% -7.50% +84.12%
75th Percentile £330 £613 £538
90th Percentile £488 £720 £613
Norfolk median daily rate £225 £372 £400
% change year-on-year -39.43% -7.13% +77.78%
Number of hourly rates quoted 31 2 4
10th Percentile £6.00 £15.32 -
25th Percentile £13.50 £16.31 £14.50
Median hourly rate £14.00 £18.91 £15.75
Median % change year-on-year -25.97% +20.08% -26.76%
75th Percentile £16.58 £21.81 £17.44
90th Percentile £23.71 £22.97 £17.78
Norfolk median hourly rate £16.00 £20.00 £15.50
% change year-on-year -20.00% +29.03% -27.92%

ITIL
Job Vacancy Trend in Norwich

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in Norwich.

ITIL job vacancy trend in Norwich

ITIL
Daily Rate Trend in Norwich

Contractor daily rate distribution trend for jobs in Norwich citing ITIL.

Contractor daily rate distribution trend for jobs in Norwich citing ITIL

ITIL
Hourly Rate Trend in Norwich

Contractor hourly rate distribution trend for jobs in Norwich citing ITIL.

Contractor hourly rate distribution trend for jobs in Norwich citing ITIL

ITIL
Hourly Rate Histogram in Norwich

Hourly rate distribution of jobs citing ITIL in Norwich over the 6 months to 30 December 2025.

Hourly rate histogram for ITIL in Norwich

ITIL
Co-Occurring Skills & Capabilities in Norwich by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Business Applications
1 1 (8.33%) assyst
Cloud Services
1 6 (50.00%) Google Workspace
1 6 (50.00%) Microsoft 365
2 5 (41.67%) GCP
3 1 (8.33%) Azure
3 1 (8.33%) OneDrive
Communications & Networking
1 6 (50.00%) VoIP
General
1 6 (50.00%) Public Sector
2 4 (33.33%) Social Skills
3 3 (25.00%) Military
4 1 (8.33%) Finance
Job Titles
1 10 (83.33%) Analyst
2 6 (50.00%) Service Desk Analyst
3 5 (41.67%) Service Analyst
4 4 (33.33%) IT Support
4 4 (33.33%) Support Analyst
5 2 (16.67%) IT Analyst
5 2 (16.67%) IT Support Analyst
5 2 (16.67%) Technical Analyst
5 2 (16.67%) Technical Support
5 2 (16.67%) Technical Support Analyst
6 1 (8.33%) Deployment Engineer
6 1 (8.33%) Deskside Support
6 1 (8.33%) Deskside Technician
6 1 (8.33%) IT Support Engineer
6 1 (8.33%) IT Support Technician
6 1 (8.33%) IT Technician
6 1 (8.33%) Support Engineer
6 1 (8.33%) Support Technician
6 1 (8.33%) Windows Deployment Engineer
6 1 (8.33%) Windows Engineer
Miscellaneous
1 6 (50.00%) Smartphone
2 4 (33.33%) NHS
Operating Systems
1 12 (100.00%) Windows
2 6 (50.00%) Android
2 6 (50.00%) Apple iOS
2 6 (50.00%) Mac OS
3 4 (33.33%) Windows Server 2003
3 4 (33.33%) Windows Server 2012
4 2 (16.67%) Windows 10
Processes & Methodologies
1 12 (100.00%) Customer Service
2 10 (83.33%) Problem-Solving
3 6 (50.00%) Collaborative Working
4 5 (41.67%) ITSM
5 4 (33.33%) Information Governance
5 4 (33.33%) Service Management
6 1 (8.33%) Incident Management
6 1 (8.33%) Migration
6 1 (8.33%) User Experience
6 1 (8.33%) Workflow
Qualifications
1 9 (75.00%) ITIL Certification
2 7 (58.33%) Security Cleared
3 5 (41.67%) SC Cleared
4 4 (33.33%) Degree
4 4 (33.33%) HNC
4 4 (33.33%) HND
4 4 (33.33%) MCP
4 4 (33.33%) MCSE
4 4 (33.33%) Microsoft Certification
5 1 (8.33%) BC Cleared
System Software
1 6 (50.00%) Active Directory
Systems Management
1 1 (8.33%) SCCM
Vendors
1 6 (50.00%) Google
2 2 (16.67%) Microsoft
3 1 (8.33%) Dell
3 1 (8.33%) ServiceNow