Period
to 23 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Norwich with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
Norfolk > Norwich
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 29 55 32
Rank change year-on-year +26 -23 -9
Permanent jobs citing ITIL 22 13 16
As % of all permanent IT jobs advertised in Norwich 7.46% 2.75% 4.98%
As % of the Processes & Methodologies category 7.91% 3.01% 6.37%
Number of salaries quoted 11 13 14
Norwich median annual salary £36,500 £32,500 £33,500
Median salary % change year-on-year +12.31% -2.99% -16.25%
10th Percentile £31,250 £28,550 £25,000
90th Percentile £43,750 £54,800 £45,388
Norfolk median annual salary £36,500 £33,750 £33,500
% change year-on-year +8.15% +0.75% -16.25%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Norwich with a requirement for process or methodology skills.

All Process and Methodology Skills
Norwich
Permanent vacancies with a requirement for process or methodology skills 278 432 251
As % of all permanent IT jobs advertised in Norwich 94.24% 91.33% 78.19%
Number of salaries quoted 201 349 201
Norwich median annual salary £40,000 £42,500 £32,500
Median salary % change year-on-year -5.88% +30.77% -13.33%
10th Percentile £26,250 £27,300 £22,000
90th Percentile £70,000 £57,500 £47,500
Norfolk median annual salary £40,000 £40,000 £32,500
% change year-on-year - +23.08% -13.33%

ITIL
Job Vacancy Trend in Norwich

Job postings citing ITIL as a percentage of all IT jobs advertised in Norwich.

Job vacancy trend for ITIL in Norwich

ITIL
Salary Trend in Norwich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in Norwich.

Salary trend for ITIL in Norwich

For the 6 months to 23 November 2017, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Norwich region with a requirement for ITIL.

1 12 (54.55%) PRINCE2
2 10 (45.45%) SQL
2 10 (45.45%) Microsoft Certification
3 9 (40.91%) Agile Software Development
4 8 (36.36%) Java
4 8 (36.36%) Change Management
4 8 (36.36%) Scrum
5 7 (31.82%) Windows Server
5 7 (31.82%) Performance Analysis
5 7 (31.82%) MCITP
5 7 (31.82%) ISO/IEC 27001
5 7 (31.82%) Data Protection
5 7 (31.82%) XenDesktop
5 7 (31.82%) Capacity Planning
5 7 (31.82%) Trend Analysis
5 7 (31.82%) Data Security
5 7 (31.82%) Management Information System
5 7 (31.82%) Citrix
5 7 (31.82%) Cisco Certification
5 7 (31.82%) SharePoint
5 7 (31.82%) Cisco
5 7 (31.82%) Microsoft
5 7 (31.82%) CCNA
5 7 (31.82%) Windows
5 7 (31.82%) MCSE
6 5 (22.73%) Apache
6 5 (22.73%) Python
6 5 (22.73%) C++
6 5 (22.73%) Project Management
6 5 (22.73%) Spring

ITIL
Co-occurring IT Skills in Norwich by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (31.82%) SharePoint
2 5 (22.73%) Apache
2 5 (22.73%) Apache Spark
3 3 (13.64%) Confluence
Applications
1 4 (18.18%) Microsoft Office
Cloud Services
1 4 (18.18%) Office 365
2 1 (4.55%) Amazon AWS
Communications & Networking
1 3 (13.64%) SAN
2 1 (4.55%) HTTP
2 1 (4.55%) HTTPS
2 1 (4.55%) Internet
Database & Business Intelligence
1 5 (22.73%) Apache Cassandra
1 5 (22.73%) Big Data
1 5 (22.73%) Hadoop
2 4 (18.18%) SQL Server
Development Applications
1 5 (22.73%) Maven
2 3 (13.64%) JIRA
General
1 4 (18.18%) Publishing
2 3 (13.64%) Back Office
2 3 (13.64%) Finance
3 1 (4.55%) Marketing
3 1 (4.55%) Retail
Job Titles
1 8 (36.36%) Infrastructure Engineer
1 8 (36.36%) Infrastructure Support
1 8 (36.36%) Infrastructure Support Engineer
1 8 (36.36%) Support Engineer
2 4 (18.18%) Senior Infrastructure Engineer
2 4 (18.18%) Senior Infrastructure Support Engineer
2 4 (18.18%) Senior Support Engineer
3 3 (13.64%) Development Manager
4 2 (9.09%) Technical Manager
5 1 (4.55%) Analyst
5 1 (4.55%) Business Analyst
5 1 (4.55%) Business IT Analyst
5 1 (4.55%) Consultant
5 1 (4.55%) IT Business Analyst
5 1 (4.55%) ITIL Manager
5 1 (4.55%) ITIL Service Manager
5 1 (4.55%) Problem Manager
5 1 (4.55%) Service Manager
5 1 (4.55%) Service Transition Manager
5 1 (4.55%) Transition Manager
Libraries, Frameworks & Software Standards
1 5 (22.73%) Kafka
1 5 (22.73%) Spring
2 3 (13.64%) .NET
2 3 (13.64%) .NET Framework
2 3 (13.64%) ASP.NET Web API
2 3 (13.64%) MSMQ
2 3 (13.64%) REST
2 3 (13.64%) SOAP
2 3 (13.64%) WCF
2 3 (13.64%) Web Services
2 3 (13.64%) WSDL
Miscellaneous
1 7 (31.82%) Management Information System
2 1 (4.55%) Analytical Skills
2 1 (4.55%) CMDB
2 1 (4.55%) Distributed Denial-of-Service
2 1 (4.55%) Virtual Team
Operating Systems
1 7 (31.82%) Windows
1 7 (31.82%) Windows Server
2 1 (4.55%) Linux
Processes & Methodologies
1 12 (54.55%) PRINCE2
2 9 (40.91%) Agile Software Development
3 8 (36.36%) Change Management
3 8 (36.36%) Scrum
4 7 (31.82%) Capacity Planning
4 7 (31.82%) Data Protection
4 7 (31.82%) Data Security
4 7 (31.82%) Performance Analysis
4 7 (31.82%) Trend Analysis
5 5 (22.73%) Project Management
6 3 (13.64%) Business Analysis
6 3 (13.64%) ITSM
6 3 (13.64%) SDLC
6 3 (13.64%) Service Management
7 2 (9.09%) Continuous Improvement
7 2 (9.09%) Security Patching
7 2 (9.09%) Supplier Management
7 2 (9.09%) Vulnerability Management
8 1 (4.55%) DevOps
8 1 (4.55%) Line Management
Programming Languages
1 10 (45.45%) SQL
2 8 (36.36%) Java
3 5 (22.73%) C++
3 5 (22.73%) Python
3 5 (22.73%) Ruby
4 3 (13.64%) C#
4 3 (13.64%) VB
4 3 (13.64%) VB.NET
4 3 (13.64%) VB6
Qualifications
1 10 (45.45%) Microsoft Certification
2 7 (31.82%) CCNA
2 7 (31.82%) Cisco Certification
2 7 (31.82%) MCITP
2 7 (31.82%) MCSE
3 4 (18.18%) Degree
4 3 (13.64%) MCP
4 3 (13.64%) MCSD
5 2 (9.09%) ITIL Certification
Quality Assurance & Compliance
1 7 (31.82%) ISO/IEC 27001
2 3 (13.64%) PMBOK
2 3 (13.64%) QA
System Software
1 7 (31.82%) XenDesktop
2 4 (18.18%) Active Directory
2 4 (18.18%) VMware Infrastructure
Systems Management
1 1 (4.55%) Packer
1 1 (4.55%) Terraform
1 1 (4.55%) Tivoli
Vendors
1 7 (31.82%) Cisco
1 7 (31.82%) Citrix
1 7 (31.82%) Microsoft
2 5 (22.73%) Cloudera
3 4 (18.18%) Juniper
3 4 (18.18%) VMware
4 1 (4.55%) IBM