Service Delivery Contracts in Reading

Service Delivery
Berkshire > Reading

The table below provides summary statistics for contract job vacancies advertised in Reading requiring Service Delivery skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Delivery over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 51 57 70
Rank change year-on-year +6 +13 -24
Contract jobs citing Service Delivery 9 34 17
As % of all contract jobs advertised in Reading 1.51% 2.85% 1.63%
As % of the Processes & Methodologies category 1.62% 3.16% 1.82%
Number of daily rates quoted 7 29 13
10th Percentile £118 - £403
25th Percentile £215 £205 £438
Median daily rate (50th Percentile) £350 £210 £570
Median % change year-on-year +66.67% -63.16% +34.91%
75th Percentile - £350 £580
90th Percentile £505 £558 -
Berkshire median daily rate £425 £210 £570
% change year-on-year +102.38% -63.16% +34.12%
Number of hourly rates quoted 0 1 0
Median hourly rate - £60.14 -
Berkshire median hourly rate £16.65 £39.57 £20.00
% change year-on-year -57.92% +97.85% -23.08%

All Process and Methodology Skills
Reading

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Reading.

Contract vacancies with a requirement for process or methodology skills 555 1,075 936
As % of all contract IT jobs advertised in Reading 92.96% 90.18% 89.91%
Number of daily rates quoted 329 581 620
10th Percentile £313 £213 £363
25th Percentile £450 £413 £455
Median daily rate (50th Percentile) £550 £525 £550
Median % change year-on-year +4.76% -4.55% +10.00%
75th Percentile £638 £619 £660
90th Percentile £700 £688 £721
Berkshire median daily rate £500 £511 £525
% change year-on-year -2.10% -2.71% +5.00%
Number of hourly rates quoted 2 46 23
10th Percentile £33.82 £27.58 £45.50
25th Percentile £41.05 £53.74 £53.00
Median hourly rate £53.10 £62.07 £65.00
Median % change year-on-year -14.46% -4.50% +132.14%
75th Percentile £65.14 £82.55 £74.40
90th Percentile £72.37 £87.50 £79.19
Berkshire median hourly rate £61.50 £61.60 £57.82
% change year-on-year -0.17% +6.54% +174.67%

Service Delivery
Job Vacancy Trend in Reading

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Reading.

Job vacancy trend for Service Delivery in Reading

Service Delivery
Contractor Daily Rate Trend in Reading

3-month moving average daily rate quoted in jobs citing Service Delivery in Reading.

Daily rate trend for Service Delivery in Reading

Service Delivery
Daily Rate Histogram in Reading

Daily rate distribution for jobs citing Service Delivery in Reading over the 6 months to 1 May 2025.

Daily rate histogram for Service Delivery in Reading

Service Delivery
Contractor Hourly Rate Trend in Reading

3-month moving average hourly rates quoted in jobs citing Service Delivery in Reading.

Hourly rate trend for Service Delivery in Reading

Service Delivery
Co-occurring Skills and Capabilities in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (11.11%) Microsoft Excel
1 1 (11.11%) Microsoft PowerPoint
Business Applications
1 1 (11.11%) Remedy ITSM
Cloud Services
1 1 (11.11%) Microsoft 365
Communications & Networking
1 1 (11.11%) Wi-Fi
General
1 5 (55.56%) Telecoms
2 4 (44.44%) Billing
3 2 (22.22%) Public Sector
4 1 (11.11%) Analytical Skills
4 1 (11.11%) Electronics
4 1 (11.11%) Finance
4 1 (11.11%) Manufacturing
4 1 (11.11%) Marketing
Job Titles
1 4 (44.44%) Designer
1 4 (44.44%) Solutions Designer
2 1 (11.11%) Analyst
2 1 (11.11%) Architect
2 1 (11.11%) Data Centre Technician
2 1 (11.11%) Data Technician
2 1 (11.11%) Field Engineer
2 1 (11.11%) Incident Manager
2 1 (11.11%) IT Analyst
2 1 (11.11%) IT Manager
2 1 (11.11%) Major Incident Manager
2 1 (11.11%) Network Manager
2 1 (11.11%) Service Analyst
2 1 (11.11%) Service Architect
2 1 (11.11%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 4 (44.44%) JSON
1 4 (44.44%) REST
1 4 (44.44%) Web Services
Miscellaneous
1 4 (44.44%) Frameworx
1 4 (44.44%) TM Forum
2 1 (11.11%) Data Centre
Operating Systems
1 1 (11.11%) Windows
Processes & Methodologies
1 7 (77.78%) Customer Service
2 4 (44.44%) Agile
2 4 (44.44%) Business Strategy
2 4 (44.44%) CRM
2 4 (44.44%) Customer Experience
2 4 (44.44%) Microservices
2 4 (44.44%) Stakeholder Engagement
2 4 (44.44%) Technical Leadership
2 4 (44.44%) UML
3 3 (33.33%) Data Mapping
3 3 (33.33%) ITIL
3 3 (33.33%) Process Improvement
4 2 (22.22%) Continuous Improvement
4 2 (22.22%) Incident Management
4 2 (22.22%) Problem-Solving
5 1 (11.11%) Break/Fix
5 1 (11.11%) Data Centre Operations
5 1 (11.11%) Hardware Maintenance
5 1 (11.11%) Proactive Monitoring
5 1 (11.11%) Service Design
Qualifications
1 1 (11.11%) A+ Certification
1 1 (11.11%) DV Cleared
1 1 (11.11%) MCSA
1 1 (11.11%) Microsoft Certification
1 1 (11.11%) Security Cleared
Quality Assurance & Compliance
1 1 (11.11%) SLA
System Software
1 1 (11.11%) Active Directory
Vendors
1 6 (66.67%) ServiceNow
2 4 (44.44%) Salesforce
3 1 (11.11%) BMC
3 1 (11.11%) Citrix
3 1 (11.11%) Dell
3 1 (11.11%) HP
3 1 (11.11%) IBM
3 1 (11.11%) Microsoft
3 1 (11.11%) Remedy
3 1 (11.11%) SAP