Period
to 21 November 2017

The median contractor rate for a 1st Line Support Engineer was £110 per day in advertised job vacancies in the South East during the 6 months to 21 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

First Line Support Engineer
England > South East
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 350 343 355
Rank change year-on-year -7 +12 -5
Contract jobs requiring a 1st Line Support Engineer 28 35 39
As % of all contract IT jobs advertised in the South East 0.17% 0.21% 0.20%
As % of the Job Titles category 0.18% 0.22% 0.21%
Number of daily rates quoted 15 13 11
South East median daily rate £110 £105 £95
Median daily rate % change year-on-year +4.76% +10.53% -26.92%
10th Percentile £97 £101 £83
90th Percentile £128 £175 £130
England median daily rate £115 £110 £120
% change year-on-year +4.55% -8.33% -14.29%
Number of hourly rates quoted 12 17 21
South East median hourly rate £12.50 £13.00 £15.00
Median hourly rate % change year-on-year -3.85% -13.33% -6.25%
10th Percentile £11.25 £10.90 £11.25
90th Percentile £16.80 £14.40 £21.55
England median hourly rate £13.00 £12.75 £12.50
% change year-on-year +1.96% +2.00% -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
South East
Contract vacancies in the South East with a recognized job title 15904 15621 18300
% of contract IT jobs with a recognized job title 94.50% 93.95% 94.94%
Number of daily rates quoted 9440 9298 10742
South East median daily rate £415 £400 £388
Median daily rate % change year-on-year +3.75% +3.23% +6.90%
10th Percentile £238 £225 £230
90th Percentile £575 £550 £525
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 646 772 917
South East median hourly rate £18.00 £19.61 £18.50
Median hourly rate % change year-on-year -8.21% +6.00% +15.63%
10th Percentile £10.75 £10.25 £10.25
90th Percentile £48.75 £48.75 £47.50
England median hourly rate £18.50 £18.50 £18.00
% change year-on-year - +2.78% +9.09%

1st Line Support Engineer
Job Vacancy Trend in the South East

Job postings that featured 1st Line Support Engineer in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for 1st Line Support Engineer in the South East

1st Line Support Engineer
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 1st Line Support Engineer in the South East.

Contractor daily rate trend for 1st Line Support Engineer in the South East

1st Line Support Engineer
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 1st Line Support Engineer in the South East.

Contractor hourly rate trend for 1st Line Support Engineer in the South East

1st Line Support Engineer
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing 1st Line Support Engineer in the South East over the 6 months to 21 November 2017.

Contractor hourly rate histogram for 1st Line Support Engineer in the South East

1st Line Support Engineer
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Engineer within the South East region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -4 13 £108 -
Berkshire +4 10 £110 +2.33%
Surrey -15 10 £114 +8.33% 2
Hampshire -5 2 - - 3
West Sussex - 2 - -
Oxfordshire - 2 £100 -
Buckinghamshire -23 1 - -
Kent - 1 £100 -
1st Line Support Engineer
England

1st Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 21 November 2017, 1st Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring 1st Line Support Engineer in the job title.

1 18 (64.29%) Windows
2 15 (53.57%) Active Directory
3 14 (50.00%) Windows 7
4 9 (32.14%) Windows 10
4 9 (32.14%) Microsoft
5 6 (21.43%) Office 365
5 6 (21.43%) Microsoft Office
6 5 (17.86%) Windows 8
7 4 (14.29%) Proactive Monitoring
7 4 (14.29%) ITIL
7 4 (14.29%) WAN
7 4 (14.29%) LAN
7 4 (14.29%) Android
7 4 (14.29%) Windows Server 2008
8 3 (10.71%) iPhone
8 3 (10.71%) Apple
8 3 (10.71%) Citrix
8 3 (10.71%) Windows XP
9 2 (7.14%) Skype for Business
9 2 (7.14%) Windows Server
9 2 (7.14%) SLA
9 2 (7.14%) TCP/IP
9 2 (7.14%) VPN
9 2 (7.14%) Blackberry
9 2 (7.14%) Manufacturing
10 1 (3.57%) Smartphone
10 1 (3.57%) SCCM
10 1 (3.57%) SC Cleared
10 1 (3.57%) DV Cleared
10 1 (3.57%) Security Cleared

1st Line Support Engineer Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (7.14%) Skype for Business
2 1 (3.57%) IBM Notes
2 1 (3.57%) MS Exchange
2 1 (3.57%) SharePoint
2 1 (3.57%) SharePoint 2013
Applications
1 6 (21.43%) Microsoft Office
2 1 (3.57%) MS Visio
Cloud Services
1 6 (21.43%) Office 365
Communications & Networking
1 4 (14.29%) LAN
1 4 (14.29%) WAN
2 2 (7.14%) TCP/IP
2 2 (7.14%) VPN
3 1 (3.57%) DNS
3 1 (3.57%) WLAN
General
1 2 (7.14%) Manufacturing
Miscellaneous
1 3 (10.71%) iPhone
2 2 (7.14%) Blackberry
3 1 (3.57%) EPoS
3 1 (3.57%) Smartphone
Operating Systems
1 18 (64.29%) Windows
2 14 (50.00%) Windows 7
3 9 (32.14%) Windows 10
4 5 (17.86%) Windows 8
5 4 (14.29%) Android
5 4 (14.29%) Windows Server 2008
6 3 (10.71%) Windows XP
7 2 (7.14%) Windows Server
8 1 (3.57%) Apple iOS
8 1 (3.57%) Mac OS
Processes & Methodologies
1 4 (14.29%) ITIL
1 4 (14.29%) Proactive Monitoring
2 1 (3.57%) Migration
2 1 (3.57%) Service Management
2 1 (3.57%) Software Licensing
2 1 (3.57%) Ticket Management
Qualifications
1 1 (3.57%) DV Cleared
1 1 (3.57%) MCP
1 1 (3.57%) MCSE
1 1 (3.57%) Microsoft Certification
1 1 (3.57%) SC Cleared
1 1 (3.57%) Security Cleared
Quality Assurance & Compliance
1 2 (7.14%) SLA
System Software
1 15 (53.57%) Active Directory
2 1 (3.57%) Hyper-V
2 1 (3.57%) VMware Infrastructure
Systems Management
1 1 (3.57%) SCCM
Vendors
1 9 (32.14%) Microsoft
2 3 (10.71%) Apple
2 3 (10.71%) Citrix
3 1 (3.57%) Cisco
3 1 (3.57%) Dell
3 1 (3.57%) HP
3 1 (3.57%) Lotus
3 1 (3.57%) ServiceNow
3 1 (3.57%) VMware