The median contractor rate for a Help Desk Support was £175 per day in advertised job vacancies in the South East during the 3 months to 24 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Help Desk Support
England / South East
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 223 239 232
Rank change year-on-year +16 -7  
Contract jobs requiring a Help Desk Support 16 31 43
As % of all contract IT jobs advertised in the South East 0.21% 0.35% 0.45%
As % of the Job Titles category 0.22% 0.37% 0.48%
Number of daily rates quoted 11 13 11
Median daily rate £175 £175 £135
Median daily rate % change year-on-year - +29.62%  
90% offered a daily rate of more than £140 £150 £90
10% offered a daily rate of more than £625 £260 £180
UK excluding London median daily rate £163 £150 £133
% change year-on-year +8.33% +13.20%  
Number of hourly rates quoted 4 16 22
Median hourly rate £12.50 £12.00 £21.55
Median hourly rate % change year-on-year +4.16% -44.31%  
UK excluding London median hourly rate £12.50 £12.00 £13.50
% change year-on-year +4.16% -11.11%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
South East
Contract job vacancies with a job title containing a recognized job role 7221 8475 8976
As % of all contract IT job vacancies advertised in the South East 94.54% 94.99% 94.97%
Number of daily rates quoted 4232 5056 5117
Median daily rate £410 £400 £375
Median daily rate % change year-on-year +2.50% +6.66%  
90% offered a daily rate of more than £250 £250 £225
10% offered a daily rate of more than £550 £525 £500
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 307 385 431
Median hourly rate £17.77 £20.00 £16.14
Median hourly rate % change year-on-year -11.15% +23.91%  
90% offered a hourly rate of more than £12.00 £11.00 £11.75
10% offered a hourly rate of more than £46.00 £46.00 £40.00
UK excluding London median hourly rate £17.50 £17.48 £16.00
% change year-on-year +0.14% +9.21%  

Help Desk Support
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East that featured Help Desk Support in the job title.

Job vacancy trend for Help Desk Support in the South East

Help Desk Support
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Help Desk Support in the South East.

Contractor daily rate trend for Help Desk Support in the South East

Help Desk Support
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing Help Desk Support in the South East over the 3 months to 24 June 2017.

Contractor daily rate histogram for Help Desk Support in the South East

Help Desk Support
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Help Desk Support in the South East.

Contractor hourly rate trend for Help Desk Support in the South East

Help Desk Support
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing Help Desk Support in the South East over the 3 months to 24 June 2017.

Contractor hourly rate histogram for Help Desk Support in the South East

Help Desk Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support within the South East region over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +2 9 £200 +6.66% 1
Berkshire +25 3 £120 - 2
Oxfordshire -14 2 - - 1
Hampshire +13 1 £140 -20.00% 1
Buckinghamshire -19 1 - - 1
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 24 June 2017, Help Desk Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring Help Desk Support in the job title.

1 21 (65.63%) Windows
2 18 (56.25%) Active Directory
3 15 (46.88%) Microsoft Office
4 14 (43.75%) Windows 7
5 13 (40.63%) Microsoft
6 8 (25.00%) VPN
6 8 (25.00%) SLA
7 7 (21.88%) Incident Management
8 6 (18.75%) Android
8 6 (18.75%) Office 365
8 6 (18.75%) Windows 10
8 6 (18.75%) HP
8 6 (18.75%) Apple
8 6 (18.75%) WAN
9 5 (15.63%) ITIL
9 5 (15.63%) Break/Fix
10 4 (12.50%) Analytical Skills
10 4 (12.50%) Coaching
10 4 (12.50%) RSA SecurID
10 4 (12.50%) Smartphone
10 4 (12.50%) Wireless
10 4 (12.50%) Toshiba
10 4 (12.50%) DNA
10 4 (12.50%) Linux
10 4 (12.50%) Dell
11 3 (9.38%) LAN
12 2 (6.25%) Line Management
12 2 (6.25%) Time Management
12 2 (6.25%) Video Conferencing
12 2 (6.25%) Windows Server 2008

Help Desk Support Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.25%) IBM Notes
1 2 (6.25%) Skype for Business
2 1 (3.13%) SharePoint
Applications
1 15 (46.88%) Microsoft Office
2 1 (3.13%) Microsoft Excel
2 1 (3.13%) Spreadsheet
Cloud Services
1 6 (18.75%) Office 365
Communications & Networking
1 8 (25.00%) VPN
2 6 (18.75%) WAN
3 4 (12.50%) Wireless
4 3 (9.38%) LAN
5 2 (6.25%) Skype
6 1 (3.13%) Ethernet
6 1 (3.13%) Internet
6 1 (3.13%) SMS
6 1 (3.13%) TCP/IP
Development Applications
1 1 (3.13%) JIRA
General
1 1 (3.13%) German Language
1 1 (3.13%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (3.13%) SAP Smart Forms
Miscellaneous
1 4 (12.50%) Analytical Skills
1 4 (12.50%) RSA SecurID
1 4 (12.50%) Smartphone
2 2 (6.25%) Video Conferencing
3 1 (3.13%) Blackberry
3 1 (3.13%) Replication
Operating Systems
1 21 (65.63%) Windows
2 14 (43.75%) Windows 7
3 6 (18.75%) Android
3 6 (18.75%) Windows 10
4 4 (12.50%) Linux
5 2 (6.25%) Windows 8
5 2 (6.25%) Windows Server 2008
5 2 (6.25%) Windows XP
6 1 (3.13%) Apple iOS
6 1 (3.13%) Windows NT
Processes & Methodologies
1 7 (21.88%) Incident Management
2 5 (15.63%) Break/Fix
2 5 (15.63%) ITIL
3 4 (12.50%) Coaching
3 4 (12.50%) DNA
4 2 (6.25%) ITIL V3
4 2 (6.25%) Line Management
4 2 (6.25%) Time Management
5 1 (3.13%) CRM
5 1 (3.13%) Customer Engagement
5 1 (3.13%) Cybersecurity
5 1 (3.13%) Data Migration
5 1 (3.13%) ITSM
5 1 (3.13%) Migration
5 1 (3.13%) Network Management
5 1 (3.13%) Service Delivery
5 1 (3.13%) Service Management
5 1 (3.13%) Software Licensing
Qualifications
1 1 (3.13%) A+ Certification
1 1 (3.13%) DBS Check
1 1 (3.13%) ITIL Foundation Certificate
1 1 (3.13%) MCSA
1 1 (3.13%) MCSE
1 1 (3.13%) Microsoft Certification
Quality Assurance & Compliance
1 8 (25.00%) SLA
System Software
1 18 (56.25%) Active Directory
2 1 (3.13%) Hyper-V
Systems Management
1 1 (3.13%) AirWatch
Vendors
1 13 (40.63%) Microsoft
2 6 (18.75%) Apple
2 6 (18.75%) HP
3 4 (12.50%) Dell
3 4 (12.50%) Toshiba
4 2 (6.25%) Lotus
5 1 (3.13%) Adobe
5 1 (3.13%) Cisco
5 1 (3.13%) Citrix
5 1 (3.13%) LANDesk
5 1 (3.13%) Remedy
5 1 (3.13%) SAP
5 1 (3.13%) ServiceNow