The median contractor rate for a Help Desk Support was £105 per day in advertised job vacancies in the South East during the 3 months to 29 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Help Desk Support
England / South East
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 233 233 225
Rank change year-on-year 0 -8  
Contract jobs requiring a Help Desk Support 15 33 43
As % of all contract IT jobs advertised in the South East 0.19% 0.35% 0.44%
As % of the Job Titles category 0.20% 0.37% 0.46%
Number of daily rates quoted 5 8 19
Median daily rate £105 £150 £150
Median daily rate % change year-on-year -30.00% -  
90% offered a daily rate of more than £94 £115 £125
10% offered a daily rate of more than £123 £260 £248
UK excluding London median daily rate £115 £150 £133
% change year-on-year -23.33% +13.20%  
Number of hourly rates quoted 6 15 16
Median hourly rate £13.00 £13.00 £13.94
Median hourly rate % change year-on-year - -6.72%  
90% offered a hourly rate of more than £9.88 £12.00 £8.50
10% offered a hourly rate of more than £17.00 £25.00 £16.75
UK excluding London median hourly rate £12.50 £13.10 £12.50
% change year-on-year -4.58% +4.80%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
South East
Contract job vacancies with a job title containing a recognized job role 7404 8887 9270
As % of all contract IT job vacancies advertised in the South East 94.10% 95.11% 94.27%
Number of daily rates quoted 4201 5439 4953
Median daily rate £400 £388 £375
Median daily rate % change year-on-year +3.22% +3.33%  
90% offered a daily rate of more than £235 £223 £225
10% offered a daily rate of more than £545 £525 £525
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 382 384 451
Median hourly rate £17.50 £20.00 £18.50
Median hourly rate % change year-on-year -12.50% +8.10%  
90% offered a hourly rate of more than £11.75 £11.50 £12.00
10% offered a hourly rate of more than £43.50 £50.00 £45.00
UK excluding London median hourly rate £17.50 £19.50 £17.00
% change year-on-year -10.25% +14.70%  

Help Desk Support
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East that featured Help Desk Support in the job title.

Job vacancy trend for Help Desk Support in the South East

Help Desk Support
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Help Desk Support in the South East.

Contractor daily rate trend for Help Desk Support in the South East

Help Desk Support
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Help Desk Support in the South East.

Contractor hourly rate trend for Help Desk Support in the South East

Help Desk Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support within the South East region over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Buckinghamshire -2 6 - - 2
Berkshire +31 4 £100 -
Oxfordshire -12 2 - -
Hampshire +12 1 £120 +65.51%
Kent +6 1 - - 1
Surrey -9 1 £125 -16.66%
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 29 March 2017, Help Desk Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring Help Desk Support in the job title.

1 17 (68.00%) Windows
2 16 (64.00%) Active Directory
3 14 (56.00%) MS Office
3 14 (56.00%) Windows 7
4 10 (40.00%) Microsoft
5 8 (32.00%) Apple
6 7 (28.00%) Android
7 6 (24.00%) Windows 10
7 6 (24.00%) VPN
7 6 (24.00%) SLA
8 5 (20.00%) WAN
8 5 (20.00%) MS Excel
8 5 (20.00%) Office 365
9 4 (16.00%) Coaching
9 4 (16.00%) Analytical Skills
9 4 (16.00%) Toshiba
9 4 (16.00%) Wireless
9 4 (16.00%) RSA SecurID
9 4 (16.00%) Smartphone
9 4 (16.00%) Incident Management
9 4 (16.00%) HP
9 4 (16.00%) Dell
9 4 (16.00%) DNA
10 3 (12.00%) LAN
10 3 (12.00%) ITIL
10 3 (12.00%) IBM Notes
10 3 (12.00%) Lotus
10 3 (12.00%) Time Management
10 3 (12.00%) Windows 8
10 3 (12.00%) Apple iOS

Help Desk Support Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (12.00%) IBM Notes
2 2 (8.00%) Skype for Business
3 1 (4.00%) SharePoint
Applications
1 14 (56.00%) MS Office
2 5 (20.00%) MS Excel
3 1 (4.00%) Spreadsheet
Cloud Services
1 5 (20.00%) Office 365
2 1 (4.00%) Microsoft Azure
Communications & Networking
1 6 (24.00%) VPN
2 5 (20.00%) WAN
3 4 (16.00%) Wireless
4 3 (12.00%) LAN
5 2 (8.00%) Firewall
5 2 (8.00%) Skype
6 1 (4.00%) TCP/IP
Development Applications
1 1 (4.00%) JIRA
General
1 2 (8.00%) German Language
1 2 (8.00%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (4.00%) SAP Smart Forms
Miscellaneous
1 4 (16.00%) Analytical Skills
1 4 (16.00%) RSA SecurID
1 4 (16.00%) Smartphone
2 2 (8.00%) Blackberry
3 1 (4.00%) EPoS
3 1 (4.00%) Replication
3 1 (4.00%) Video Conferencing
Operating Systems
1 17 (68.00%) Windows
2 14 (56.00%) Windows 7
3 7 (28.00%) Android
4 6 (24.00%) Windows 10
5 3 (12.00%) Apple iOS
5 3 (12.00%) Windows 8
6 2 (8.00%) Windows XP
7 1 (4.00%) Linux
7 1 (4.00%) Windows Server
Processes & Methodologies
1 4 (16.00%) Coaching
1 4 (16.00%) DNA
1 4 (16.00%) Incident Management
2 3 (12.00%) ITIL
2 3 (12.00%) Time Management
3 2 (8.00%) Service Delivery
4 1 (4.00%) Asset Management
4 1 (4.00%) CRM
4 1 (4.00%) Customer Engagement
4 1 (4.00%) Cybersecurity
4 1 (4.00%) Data Migration
4 1 (4.00%) Migration
4 1 (4.00%) Network Management
Qualifications
1 1 (4.00%) A+ Certification
1 1 (4.00%) DBS Check
1 1 (4.00%) ITIL Foundation Certificate
1 1 (4.00%) MCSA
1 1 (4.00%) MCSE
1 1 (4.00%) Microsoft Certification
Quality Assurance & Compliance
1 6 (24.00%) SLA
System Software
1 16 (64.00%) Active Directory
2 1 (4.00%) VMware Infrastructure
Vendors
1 10 (40.00%) Microsoft
2 8 (32.00%) Apple
3 4 (16.00%) Dell
3 4 (16.00%) HP
3 4 (16.00%) Toshiba
4 3 (12.00%) Lotus
5 1 (4.00%) Adobe
5 1 (4.00%) Citrix
5 1 (4.00%) LANDesk
5 1 (4.00%) Remedy
5 1 (4.00%) SAP
5 1 (4.00%) ServiceNow
5 1 (4.00%) VMware