Period
to 18 November 2017

The median contractor rate for a 2nd Line Support was £160 per day in advertised job vacancies in South Wales during the 6 months to 18 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support
Wales > South Wales
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 59 59 100
Rank change year-on-year 0 +41 -10
Contract jobs requiring a 2nd Line Support 18 29 4
As % of all contract IT jobs advertised in South Wales 1.89% 2.58% 0.31%
As % of the Job Titles category 1.95% 2.62% 0.32%
Number of daily rates quoted 12 19 1
South Wales median daily rate £160 £165 £125
Median daily rate % change year-on-year -3.03% +32.00% -28.57%
10th Percentile £117 £116 £113
90th Percentile £347 £175 £138
Wales median daily rate £160 £165 £125
% change year-on-year -3.03% +32.00% -25.37%
Number of hourly rates quoted 3 6 3
South Wales median hourly rate £20.00 £11.96 £18.00
Median hourly rate % change year-on-year +67.26% -33.57% -
10th Percentile £16.00 £10.28 £13.20
90th Percentile £21.20 £83.25 £19.60
Wales median hourly rate £17.50 £12.50 £17.08
% change year-on-year +40.00% -26.81% -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in South Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
South Wales
Contract vacancies in South Wales with a recognized job title 921 1106 1240
% of contract IT jobs with a recognized job title 96.95% 98.22% 96.50%
Number of daily rates quoted 621 756 938
South Wales median daily rate £375 £400 £350
Median daily rate % change year-on-year -6.25% +14.29% -
10th Percentile £167 £196 £213
90th Percentile £520 £538 £475
Wales median daily rate £375 £400 £350
% change year-on-year -6.25% +14.29% -
Number of hourly rates quoted 49 68 53
South Wales median hourly rate £17.50 £15.50 £14.00
Median hourly rate % change year-on-year +12.90% +10.71% +3.70%
10th Percentile £11.17 £10.40 £9.55
90th Percentile £47.10 £72.25 £29.20
Wales median hourly rate £15.37 £13.50 £13.50
% change year-on-year +13.85% - -6.90%

2nd Line Support
Job Vacancy Trend in South Wales

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in South Wales.

Job vacancy trend for 2nd Line Support in South Wales

2nd Line Support
Contractor Daily Rate Trend in South Wales

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support in South Wales.

Contractor daily rate trend for 2nd Line Support in South Wales

2nd Line Support
Contractor Daily Rate Histogram in South Wales

The daily rate distribution of IT jobs citing 2nd Line Support in South Wales over the 6 months to 18 November 2017.

Contractor daily rate histogram for 2nd Line Support in South Wales

2nd Line Support
Contractor Hourly Rate Trend in South Wales

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support in South Wales.

Contractor hourly rate trend for 2nd Line Support in South Wales

2nd Line Support
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the South Wales region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff -9 14 £158 -4.55% 1
Merthyr Tydfil - 2 £160 -
Newport +14 1 £160 +18.52%
Torfaen -4 1 - -
2nd Line Support
Wales

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in South Wales

For the 6 months to 18 November 2017, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South Wales region featuring 2nd Line Support in the job title.

1 13 (72.22%) Windows
2 10 (55.56%) Active Directory
3 5 (27.78%) Microsoft Office
3 5 (27.78%) ITIL
3 5 (27.78%) Windows Server
4 4 (22.22%) Windows 10
4 4 (22.22%) Windows 7
5 3 (16.67%) Symantec
5 3 (16.67%) iPhone
5 3 (16.67%) Altiris
5 3 (16.67%) NetBackup
5 3 (16.67%) Backup Exec
5 3 (16.67%) MS Exchange
5 3 (16.67%) HP
5 3 (16.67%) Microsoft
5 3 (16.67%) Firewall
5 3 (16.67%) Symantec Endpoint Protection
6 2 (11.11%) ITIL Foundation Certificate
6 2 (11.11%) Cisco Wireless
6 2 (11.11%) Wireless
6 2 (11.11%) SLA
6 2 (11.11%) Cisco
6 2 (11.11%) Cisco Certification
6 2 (11.11%) Juniper
6 2 (11.11%) NHS
6 2 (11.11%) CCIE
6 2 (11.11%) CCNP
6 2 (11.11%) Cisco Prime
6 2 (11.11%) Microsoft Project
6 2 (11.11%) Windows Server 2008

2nd Line Support Skill Set
Co-occurring IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (16.67%) MS Exchange
Applications
1 5 (27.78%) Microsoft Office
2 2 (11.11%) Microsoft Project
3 1 (5.56%) Microsoft Excel
3 1 (5.56%) Microsoft PowerPoint
Cloud Services
1 1 (5.56%) Office 365
Communications & Networking
1 3 (16.67%) Firewall
2 2 (11.11%) Cisco ASA
2 2 (11.11%) Cisco Wireless
2 2 (11.11%) Wireless
3 1 (5.56%) LAN
3 1 (5.56%) Remote Desktop
3 1 (5.56%) WAN
Database & Business Intelligence
1 1 (5.56%) SQL Server
General
1 1 (5.56%) Publishing
Miscellaneous
1 3 (16.67%) iPhone
2 2 (11.11%) iPad
2 2 (11.11%) NHS
3 1 (5.56%) Driving Licence
Operating Systems
1 13 (72.22%) Windows
2 5 (27.78%) Windows Server
3 4 (22.22%) Windows 10
3 4 (22.22%) Windows 7
4 2 (11.11%) Windows Server 2008
4 2 (11.11%) Windows Server 2012
5 1 (5.56%) Windows Server 2003
5 1 (5.56%) Windows XP
Processes & Methodologies
1 5 (27.78%) ITIL
2 2 (11.11%) Network Management
3 1 (5.56%) Customer-Centricity
Qualifications
1 2 (11.11%) CCIE
1 2 (11.11%) CCNP
1 2 (11.11%) Cisco Certification
1 2 (11.11%) ITIL Foundation Certificate
2 1 (5.56%) CCNA
Quality Assurance & Compliance
1 2 (11.11%) SLA
System Software
1 10 (55.56%) Active Directory
2 1 (5.56%) Hyper-V
2 1 (5.56%) XenApp
Systems Management
1 3 (16.67%) Backup Exec
1 3 (16.67%) NetBackup
1 3 (16.67%) Symantec Endpoint Protection
2 2 (11.11%) Cisco Prime
Vendors
1 3 (16.67%) Altiris
1 3 (16.67%) HP
1 3 (16.67%) Microsoft
1 3 (16.67%) Symantec
2 2 (11.11%) Cisco
2 2 (11.11%) Juniper
3 1 (5.56%) Citrix
3 1 (5.56%) SonicWALL
3 1 (5.56%) VMware