The median contractor rate for a 2nd Line Support was £180 per day in advertised job vacancies in Wales during the 3 months to 23 April 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support
UK / Wales
3 months to
23 Apr 2017
Same period 2016 Same period 2015
Rank 52 59 60
Rank change year-on-year +7 +1  
Contract jobs requiring a 2nd Line Support 9 11 10
As % of all contract IT jobs advertised in Wales 1.29% 1.68% 1.31%
As % of the Job Titles category 1.34% 1.72% 1.36%
Number of daily rates quoted 3 4 5
Median daily rate £180 £140 £150
Median daily rate % change year-on-year +28.57% -6.66%  
UK excluding London median daily rate £150 £150 £155
% change year-on-year - -3.22%  
Number of hourly rates quoted 2 4 3
Median hourly rate £18.13 £10.80 £15.50
Median hourly rate % change year-on-year +67.82% -30.32%  
90% offered a hourly rate of more than £15.23 £10.73 £12.30
10% offered a hourly rate of more than £21.03 £11.80 £15.90
UK excluding London median hourly rate £15.00 £13.50 £14.85
% change year-on-year +11.11% -9.09%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in Wales. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
Wales
Contract job vacancies with a job title containing a recognized job role 671 640 736
As % of all contract IT job vacancies advertised in Wales 96.41% 98.01% 96.34%
Number of daily rates quoted 462 418 436
Median daily rate £388 £375 £350
Median daily rate % change year-on-year +3.33% +7.14%  
90% offered a daily rate of more than £190 £240 £200
10% offered a daily rate of more than £525 £450 £500
UK excluding London median daily rate £400 £390 £375
% change year-on-year +2.56% +4.00%  
Number of hourly rates quoted 56 49 42
Median hourly rate £20.00 £13.00 £12.50
Median hourly rate % change year-on-year +53.84% +4.00%  
90% offered a hourly rate of more than £13.00 £10.73 £9.00
10% offered a hourly rate of more than £55.00 £32.50 £17.57
UK excluding London median hourly rate £17.50 £18.28 £16.70
% change year-on-year -4.24% +9.43%  

2nd Line Support
Job Vacancy Trend in Wales

The job posting trend of jobs advertised in Wales that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in Wales

2nd Line Support
Contractor Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support in Wales.

Contractor daily rate trend for 2nd Line Support in Wales

2nd Line Support
Contractor Hourly Rate Trend in Wales

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support in Wales.

Contractor hourly rate trend for 2nd Line Support in Wales

2nd Line Support
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the Wales region over the 3 months to 23 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +11 9 £180 +28.57% 1
2nd Line Support
UK

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Wales

For the 6 months to 23 April 2017, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Wales region featuring 2nd Line Support in the job title.

1 14 (77.78%) Windows
2 13 (72.22%) ITIL
3 12 (66.67%) Microsoft
3 12 (66.67%) Active Directory
4 11 (61.11%) Windows 7
5 7 (38.89%) Cisco Certification
5 7 (38.89%) CCNA
5 7 (38.89%) Cisco
6 6 (33.33%) VMware
6 6 (33.33%) Microsoft Office
7 5 (27.78%) iPhone
7 5 (27.78%) iPad
7 5 (27.78%) Windows Server
7 5 (27.78%) Windows 10
8 4 (22.22%) ITIL Foundation Certificate
8 4 (22.22%) Network Management
8 4 (22.22%) MS Exchange
8 4 (22.22%) Firewall
9 3 (16.67%) SLA
9 3 (16.67%) Microsoft Certification
9 3 (16.67%) HP
9 3 (16.67%) HP Data Protector
10 2 (11.11%) Local Government
10 2 (11.11%) Windows 8
10 2 (11.11%) Apple
11 1 (5.56%) Publishing
11 1 (5.56%) Symantec
11 1 (5.56%) Veritas
11 1 (5.56%) COM
11 1 (5.56%) Exchange Server 2013

2nd Line Support Skill Set
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (22.22%) MS Exchange
2 1 (5.56%) Exchange Server 2013
Applications
1 6 (33.33%) Microsoft Office
Communications & Networking
1 4 (22.22%) Firewall
General
1 2 (11.11%) Local Government
2 1 (5.56%) Publishing
Libraries, Frameworks & Software Standards
1 1 (5.56%) COM
Miscellaneous
1 5 (27.78%) iPad
1 5 (27.78%) iPhone
Operating Systems
1 14 (77.78%) Windows
2 11 (61.11%) Windows 7
3 5 (27.78%) Windows 10
3 5 (27.78%) Windows Server
4 2 (11.11%) Windows 8
Processes & Methodologies
1 13 (72.22%) ITIL
2 4 (22.22%) Network Management
Qualifications
1 7 (38.89%) CCNA
1 7 (38.89%) Cisco Certification
2 4 (22.22%) ITIL Foundation Certificate
3 3 (16.67%) Microsoft Certification
Quality Assurance & Compliance
1 3 (16.67%) SLA
System Software
1 12 (66.67%) Active Directory
Systems Management
1 3 (16.67%) HP Data Protector
Vendors
1 12 (66.67%) Microsoft
2 7 (38.89%) Cisco
3 6 (33.33%) VMware
4 3 (16.67%) HP
5 2 (11.11%) Apple
6 1 (5.56%) Symantec
6 1 (5.56%) Veritas