Period
to 15 November 2018

The following table provides summary statistics for contract job vacancies advertised in South Wales with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 15 November 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
Wales > South Wales
6 months to
15 Nov 2018
Same period 2017 Same period 2016
Rank 76 43 67
Rank change year-on-year -33 +24 +17
Contract jobs citing Service Delivery 20 40 23
As % of all contract IT jobs advertised in South Wales 1.43% 4.05% 2.00%
As % of the Processes & Methodologies category 1.62% 4.80% 2.37%
Number of daily rates quoted 8 25 17
South Wales median daily rate £413 £350 £450
Median daily rate % change year-on-year +17.86% -22.22% +24.14%
10th Percentile £150 £304 £325
90th Percentile £583 £470 £493
Wales median daily rate £425 £350 £363
% change year-on-year +21.43% -3.45% -9.38%
Number of hourly rates quoted 3 4 2
South Wales median hourly rate £17.50 £29.25 £12.44
Median hourly rate % change year-on-year -40.17% +135.13% -11.14%
10th Percentile £13.25 £14.40 £12.26
90th Percentile £20.55 £47.35 £12.71
Wales median hourly rate £17.50 £41.78 £12.44
% change year-on-year -58.11% +235.81% -11.14%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in South Wales with a requirement for process or methodology skills.

All Process and Methodology Skills
South Wales
Contract vacancies with a requirement for process or methodology skills 1,236 833 972
As % of all contract IT jobs advertised in South Wales 88.10% 84.40% 84.60%
Number of daily rates quoted 911 569 694
South Wales median daily rate £413 £375 £400
Median daily rate % change year-on-year +10.00% -6.25% +14.29%
10th Percentile £300 £175 £218
90th Percentile £575 £525 £538
Wales median daily rate £418 £383 £400
% change year-on-year +8.94% -4.19% +12.36%
Number of hourly rates quoted 42 35 45
South Wales median hourly rate £16.57 £22.38 £21.00
Median hourly rate % change year-on-year -25.98% +6.57% +32.28%
10th Percentile £10.75 £13.00 £10.46
90th Percentile £42.00 £53.40 £63.40
Wales median hourly rate £15.00 £22.38 £19.63
% change year-on-year -32.98% +14.04% +24.60%

Service Delivery
Job Vacancy Trend in South Wales

Job postings citing Service Delivery as a percentage of all IT jobs advertised in South Wales.

Job vacancy trend for Service Delivery in South Wales

Service Delivery
Contractor Daily Rate Trend in South Wales

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in South Wales.

Contractor daily rate trend for Service Delivery in South Wales

Service Delivery
Contractor Daily Rate Histogram in South Wales

The daily rate distribution of IT jobs citing Service Delivery in South Wales over the 6 months to 15 November 2018.

Contractor daily rate histogram for Service Delivery in South Wales

Service Delivery
Contractor Hourly Rate Trend in South Wales

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in South Wales.

Contractor hourly rate trend for Service Delivery in South Wales

Service Delivery
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the South Wales region over the 6 months to 15 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff -33 10 £463 +32.14% 7
Newport -19 6 £147 -67.30% 3
Caerphilly +3 2 - -
Service Delivery
Wales

For the 6 months to 15 November 2018, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South Wales region with a requirement for Service Delivery.

1 10 (50.00%) Windows
2 7 (35.00%) SAN
2 7 (35.00%) Decision-Making
3 6 (30.00%) Microsoft
3 6 (30.00%) Agile Software Development
4 5 (25.00%) Active Directory
4 5 (25.00%) Microsoft Certification
5 4 (20.00%) SLA
5 4 (20.00%) TCP/IP
5 4 (20.00%) SQL
5 4 (20.00%) Security Cleared
5 4 (20.00%) Windows Server 2008
5 4 (20.00%) Windows Server 2012
6 3 (15.00%) User Stories
6 3 (15.00%) Windows 7
6 3 (15.00%) SQL Server 2014
6 3 (15.00%) SQL Server 2008
6 3 (15.00%) SC Cleared
6 3 (15.00%) Degree
6 3 (15.00%) Informatics
6 3 (15.00%) Service Management
6 3 (15.00%) Change Management
6 3 (15.00%) Finance
6 3 (15.00%) SQL Server
6 3 (15.00%) Microsoft Office
6 3 (15.00%) MCSE
6 3 (15.00%) NHS
7 2 (10.00%) Terminal Services
7 2 (10.00%) Windows Server 2003
7 2 (10.00%) CISSP

Service Delivery
Co-occurring IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (10.00%) SharePoint
2 1 (5.00%) MS Exchange
2 1 (5.00%) Skype for Business
Applications
1 3 (15.00%) Microsoft Office
2 1 (5.00%) Microsoft Excel
2 1 (5.00%) Spreadsheet
Cloud Services
1 2 (10.00%) IaaS
1 2 (10.00%) Microsoft Azure
1 2 (10.00%) Office 365
1 2 (10.00%) PaaS
Communications & Networking
1 7 (35.00%) SAN
2 4 (20.00%) TCP/IP
3 2 (10.00%) DHCP
3 2 (10.00%) DNS
3 2 (10.00%) Firewall
3 2 (10.00%) LAN
3 2 (10.00%) NAS
3 2 (10.00%) VLAN
3 2 (10.00%) VPN
3 2 (10.00%) WAN
4 1 (5.00%) Skype
Database & Business Intelligence
1 3 (15.00%) SQL Server
1 3 (15.00%) SQL Server 2008
1 3 (15.00%) SQL Server 2014
2 2 (10.00%) RDBMS
2 2 (10.00%) Relational Database
3 1 (5.00%) Big Data
3 1 (5.00%) Data Warehouse
3 1 (5.00%) MS Access
Development Applications
1 2 (10.00%) MSTest
1 2 (10.00%) NUnit
2 1 (5.00%) JIRA
General
1 3 (15.00%) Finance
2 2 (10.00%) Manufacturing
3 1 (5.00%) Financial Institution
3 1 (5.00%) Retail
3 1 (5.00%) Telecoms
3 1 (5.00%) Welsh Language
Job Titles
1 4 (20.00%) Analyst
1 4 (20.00%) Support Engineer
2 3 (15.00%) Architect
2 3 (15.00%) Business Analyst
3 2 (10.00%) 1st Line Engineer
3 2 (10.00%) 1st Line Support
3 2 (10.00%) 1st Line Support Engineer
3 2 (10.00%) 3rd Line Engineer
3 2 (10.00%) 3rd Line Support
3 2 (10.00%) 3rd Line Support Engineer
3 2 (10.00%) Network Engineer
3 2 (10.00%) Security Architect
3 2 (10.00%) Software Engineer
3 2 (10.00%) Solutions Architect
4 1 (5.00%) Active Directory Engineer
4 1 (5.00%) Business Solution Architect
4 1 (5.00%) DV Cleared Network Engineer
4 1 (5.00%) SCCM Engineer
4 1 (5.00%) Security Solutions Architect
4 1 (5.00%) User Researcher
Libraries, Frameworks & Software Standards
1 2 (10.00%) .NET
1 2 (10.00%) .NET Framework
1 2 (10.00%) ASP.NET
1 2 (10.00%) ASP.NET MVC
1 2 (10.00%) Entity Framework
1 2 (10.00%) LINQ
1 2 (10.00%) WPF
2 1 (5.00%) Web Services
Miscellaneous
1 3 (15.00%) NHS
2 2 (10.00%) Analytical Skills
2 2 (10.00%) Management Information System
2 2 (10.00%) Self-Motivation
3 1 (5.00%) Cyber Defence
3 1 (5.00%) Fixed Income
3 1 (5.00%) Mobile App
3 1 (5.00%) Security Operations Centre
3 1 (5.00%) User Experience
Operating Systems
1 10 (50.00%) Windows
2 4 (20.00%) Windows Server 2008
2 4 (20.00%) Windows Server 2012
3 3 (15.00%) Windows 7
4 2 (10.00%) Android
4 2 (10.00%) Apple iOS
4 2 (10.00%) Debian
4 2 (10.00%) Linux
4 2 (10.00%) Ubuntu
4 2 (10.00%) Windows Server
4 2 (10.00%) Windows Server 2003
Processes & Methodologies
1 7 (35.00%) Decision-Making
2 6 (30.00%) Agile Software Development
3 3 (15.00%) Change Management
3 3 (15.00%) Informatics
3 3 (15.00%) Service Management
3 3 (15.00%) User Stories
4 2 (10.00%) Android Development
4 2 (10.00%) Business Analysis
4 2 (10.00%) Coaching
4 2 (10.00%) Health Informatics
4 2 (10.00%) Information Security
4 2 (10.00%) iOS Development
4 2 (10.00%) Mentoring
4 2 (10.00%) MVC
4 2 (10.00%) OOP
4 2 (10.00%) Requirements Analysis
4 2 (10.00%) Service Delivery Management
4 2 (10.00%) Software Engineering
4 2 (10.00%) Stakeholder Management
4 2 (10.00%) Unit Testing
Programming Languages
1 4 (20.00%) SQL
2 2 (10.00%) VB
2 2 (10.00%) XAML
3 1 (5.00%) VB6
3 1 (5.00%) VBA
Qualifications
1 5 (25.00%) Microsoft Certification
2 4 (20.00%) Security Cleared
3 3 (15.00%) Degree
3 3 (15.00%) MCSE
3 3 (15.00%) SC Cleared
4 2 (10.00%) CISSP
4 2 (10.00%) MCITP
5 1 (5.00%) BPSS Clearance
5 1 (5.00%) CCNP
5 1 (5.00%) CEH
5 1 (5.00%) CESG Certified Professional
5 1 (5.00%) Cisco Certification
5 1 (5.00%) CISMP
5 1 (5.00%) DV Cleared
5 1 (5.00%) GIAC
5 1 (5.00%) ISSAP
5 1 (5.00%) TOGAF Certification
Quality Assurance & Compliance
1 4 (20.00%) SLA
2 1 (5.00%) Disclosure Scotland
System Software
1 5 (25.00%) Active Directory
2 2 (10.00%) Terminal Services
3 1 (5.00%) BitLocker
Systems Management
1 1 (5.00%) Oracle Identity Management
1 1 (5.00%) QRadar
1 1 (5.00%) SCCM
Vendors
1 6 (30.00%) Microsoft
2 2 (10.00%) Aruba
2 2 (10.00%) HP
2 2 (10.00%) NETGEAR
2 2 (10.00%) Red Hat
2 2 (10.00%) Veeam
2 2 (10.00%) VMware
2 2 (10.00%) Xamarin
3 1 (5.00%) AlienVault
3 1 (5.00%) ArcSight
3 1 (5.00%) Intel
3 1 (5.00%) LogLogic
3 1 (5.00%) LogRhythm
3 1 (5.00%) Lumension
3 1 (5.00%) McAfee
3 1 (5.00%) Oracle
3 1 (5.00%) Splunk