The following table provides summary statistics for contract job vacancies advertised in South Wales with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 3 months to 27 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
27 Mar 2017
Same period 2016 Same period 2015
Services Delivery
Wales / South Wales
Rank 35 46 40
Rank change year-on-year +11 -6  
Contract jobs citing Service Delivery 21 24 8
As % of all contract IT jobs advertised in South Wales 3.76% 4.17% 1.75%
As % of the Processes & Methodologies category 4.50% 4.83% 2.27%
Number of daily rates quoted 14 10 4
Median daily rate £325 £363 £375
Median daily rate % change year-on-year -10.34% -3.33%  
90% offered a daily rate of more than £182 £235 £209
10% offered a daily rate of more than £492 £428 £393
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 1 1 1
Median hourly rate £35.00 £20.00 £16.00
Median hourly rate % change year-on-year +75.00% +25.00%  
UK excluding London median hourly rate £16.50 £25.00 £14.85
% change year-on-year -34.00% +68.35%  

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in South Wales with a requirement for process and methodology skills.

Contract Process & Methodology Skills
South Wales
Contract job vacancies with a requirement for process and methodology skills 467 497 352
As % of all contract IT job vacancies advertised in South Wales 83.69% 86.28% 76.86%
Number of daily rates quoted 340 343 239
Median daily rate £388 £370 £365
Median daily rate % change year-on-year +4.72% +1.36%  
90% offered a daily rate of more than £186 £265 £260
10% offered a daily rate of more than £525 £460 £475
UK excluding London median daily rate £410 £400 £396
% change year-on-year +2.50% +1.01%  
Number of hourly rates quoted 39 26 17
Median hourly rate £35.00 £29.75 £18.90
Median hourly rate % change year-on-year +17.64% +57.40%  
90% offered a hourly rate of more than £14.58 £13.00 £11.30
10% offered a hourly rate of more than £55.00 £66.00 £34.50
UK excluding London median hourly rate £36.25 £38.50 £30.20
% change year-on-year -5.84% +27.48%  

Service Delivery
Job Vacancy Trend in South Wales

The job posting trend of jobs advertised in South Wales citing Service Delivery as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in South Wales

Service Delivery
Contractor Daily Rate Trend in South Wales

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in South Wales.

Contractor daily rate trend for Service Delivery in South Wales

Service Delivery
Contractor Daily Rate Histogram in South Wales

The daily rate distribution of IT jobs citing Service Delivery in South Wales over the 3 months to 27 March 2017.

Contractor daily rate histogram for Service Delivery in South Wales

Service Delivery
Contractor Hourly Rate Trend in South Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery in South Wales.

Contractor hourly rate trend for Service Delivery in South Wales

Service Delivery
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the South Wales region over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +13 13 £325 -7.14% 6
Newport - 6 £450 -
Service Delivery
Wales

Service Delivery
Top 30 Related IT Skills in South Wales

For the 6 months to 27 March 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South Wales region with a requirement for Service Delivery.

1 30 (68.18%) ITIL
2 15 (34.09%) Service Management
3 12 (27.27%) SQL Server
3 12 (27.27%) SQL Server Integration Services
3 12 (27.27%) Relational Database
4 11 (25.00%) JCAPS
4 11 (25.00%) ITIL V3
4 11 (25.00%) WebSphere
4 11 (25.00%) Release Management
4 11 (25.00%) IBM Integration Bus
4 11 (25.00%) IBM
4 11 (25.00%) BizTalk Server
4 11 (25.00%) Fiorano
4 11 (25.00%) InterSystems
5 10 (22.73%) Security Cleared
6 9 (20.45%) ITSM
6 9 (20.45%) NHS
7 8 (18.18%) XML
7 8 (18.18%) Service Design
7 8 (18.18%) SC Cleared
7 8 (18.18%) HL7
8 7 (15.91%) Requirements Analysis
8 7 (15.91%) XSLT
8 7 (15.91%) PRINCE2
8 7 (15.91%) Project Management
9 6 (13.64%) SLA
9 6 (13.64%) Management Information System
9 6 (13.64%) Cyber Defence
9 6 (13.64%) Cybersecurity
10 5 (11.36%) Business Analysis

Service Delivery
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (25.00%) BizTalk Server
1 11 (25.00%) JCAPS
1 11 (25.00%) WebSphere
Business Applications
1 1 (2.27%) Remedy ITSM
Communications & Networking
1 4 (9.09%) Cisco ASA
1 4 (9.09%) LAN
1 4 (9.09%) WAN
1 4 (9.09%) Wireless
Database & Business Intelligence
1 12 (27.27%) Relational Database
1 12 (27.27%) SQL Server
1 12 (27.27%) SQL Server Integration Services
2 1 (2.27%) Data Warehouse
2 1 (2.27%) SQL Server Reporting Services
Development Applications
1 1 (2.27%) SQL Server Management Studio (SSMS)
General
1 5 (11.36%) Finance
2 2 (4.55%) Retail
Job Titles
1 14 (31.82%) Service Manager
2 13 (29.55%) Delivery Manager
2 13 (29.55%) Services Delivery Manager
3 7 (15.91%) Analyst
3 7 (15.91%) Architect
3 7 (15.91%) Business Analyst
4 6 (13.64%) Applications Support
4 6 (13.64%) Cybersecurity Architect
4 6 (13.64%) Security Architect
5 5 (11.36%) Network Engineer
5 5 (11.36%) Security Solutions Architect
5 5 (11.36%) Solutions Architect
6 4 (9.09%) Applications Manager
6 4 (9.09%) Applications Support Manager
6 4 (9.09%) Support Manager
7 3 (6.82%) Support Analyst
8 2 (4.55%) Project Manager
8 2 (4.55%) Technical Analyst
8 2 (4.55%) Technical Support
8 2 (4.55%) Technical Support Analyst
Libraries, Frameworks & Software Standards
1 11 (25.00%) IBM Integration Bus
2 8 (18.18%) XML
3 7 (15.91%) XSLT
4 1 (2.27%) Web Services
Miscellaneous
1 9 (20.45%) NHS
2 6 (13.64%) Cyber Defence
2 6 (13.64%) Management Information System
3 3 (6.82%) Client/Server
4 1 (2.27%) Analytical Skills
4 1 (2.27%) Data Protection Act
4 1 (2.27%) Freedom of Information
4 1 (2.27%) Freedom of Information Act
4 1 (2.27%) RIA
Operating Systems
1 1 (2.27%) Windows
1 1 (2.27%) Windows 7
1 1 (2.27%) Windows Server 2012
Processes & Methodologies
1 30 (68.18%) ITIL
2 15 (34.09%) Service Management
3 11 (25.00%) ITIL V3
3 11 (25.00%) Release Management
4 9 (20.45%) ITSM
5 8 (18.18%) Service Design
6 7 (15.91%) PRINCE2
6 7 (15.91%) Project Management
6 7 (15.91%) Requirements Analysis
7 6 (13.64%) Cybersecurity
8 5 (11.36%) Business Analysis
8 5 (11.36%) Risk Management
9 4 (9.09%) Load Balancing
10 3 (6.82%) Change Management
10 3 (6.82%) Performance Analysis
11 2 (4.55%) Continuous Improvement
11 2 (4.55%) Information Governance
11 2 (4.55%) Performance Metrics
11 2 (4.55%) Portfolio Management
11 2 (4.55%) SIEM
Programming Languages
1 2 (4.55%) C
1 2 (4.55%) SQL
Qualifications
1 10 (22.73%) Security Cleared
2 8 (18.18%) SC Cleared
3 5 (11.36%) Cisco Certification
4 4 (9.09%) CCDP
4 4 (9.09%) CCIP
4 4 (9.09%) CCNP
4 4 (9.09%) Degree
5 2 (4.55%) BPSS Clearance
5 2 (4.55%) ISEB
6 1 (2.27%) CCNA
6 1 (2.27%) ITIL Certification
Quality Assurance & Compliance
1 8 (18.18%) HL7
2 6 (13.64%) SLA
3 2 (4.55%) Disclosure Scotland
4 1 (2.27%) ISO/IEC 27001
Vendors
1 11 (25.00%) Fiorano
1 11 (25.00%) IBM
1 11 (25.00%) InterSystems
2 5 (11.36%) CheckPoint
2 5 (11.36%) Cisco
3 4 (9.09%) F5
4 1 (2.27%) Blue Coat
4 1 (2.27%) Microsoft
4 1 (2.27%) Remedy
4 1 (2.27%) SAP
Cardiff, South Glamorgan
Lorien Resourcing
Rate: £400 - £410 per annum + market rate
Posted: 6 days ago