Period
to 25 July 2017

The median contractor rate for a 2nd Line Support Analyst was £175 per day in advertised job vacancies in the South West during the 6 months to 25 July 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support Analyst
England > South West
6 months to
25 Jul 2017
Same period 2016 Same period 2015
Rank 198 200 194
Rank change year-on-year +2 -6 +10
Contract jobs requiring a 2nd Line Support Analyst 5 9 22
As % of all contract IT jobs advertised in the South West 0.091% 0.15% 0.34%
As % of the Job Titles category 0.095% 0.16% 0.36%
Number of daily rates quoted 1 9 9
South West median daily rate £175 £200 £138
Median daily rate % change year-on-year -12.50% +45.45% -45.00%
10th Percentile £163 £142 £95
90th Percentile £188 £247 £223
England median daily rate £175 £160 £165
% change year-on-year +9.38% -3.03% +10.00%
Number of hourly rates quoted 1 0 12
South West median hourly rate £11.00 - £13.50
10th Percentile £10.50 - £11.38
90th Percentile £11.50 - £18.60
England median hourly rate £17.50 £15.00 £16.00
% change year-on-year +16.67% -6.25% -5.88%

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the South West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
South West
Contract job vacancies with a job title containing a recognized job role 5241 5758 6185
As % of all contract IT job vacancies advertised in the South West 95.55% 95.52% 95.80%
Number of daily rates quoted 3287 3725 3898
South West median daily rate £385 £375 £375
Median daily rate % change year-on-year +2.67% - +4.17%
10th Percentile £219 £230 £225
90th Percentile £531 £550 £525
England median daily rate £440 £425 £400
% change year-on-year +3.53% +6.25% -
Number of hourly rates quoted 274 316 370
South West median hourly rate £38.00 £33.00 £21.00
Median hourly rate % change year-on-year +15.15% +57.14% +10.53%
10th Percentile £11.80 £11.25 £11.00
90th Percentile £50.00 £48.75 £45.33
England median hourly rate £18.10 £19.00 £17.50
% change year-on-year -4.74% +8.57% +2.94%

2nd Line Support Analyst
Job Vacancy Trend in the South West

Job postings that featured 2nd Line Support Analyst in the job title as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for 2nd Line Support Analyst in the South West

2nd Line Support Analyst
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support Analyst in the South West.

Contractor daily rate trend for 2nd Line Support Analyst in the South West

2nd Line Support Analyst
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support Analyst in the South West.

Contractor hourly rate trend for 2nd Line Support Analyst in the South West

2nd Line Support Analyst
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the South West region over the 6 months to 25 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +9 2 - -
Somerset +1 1 £175 +29.63%
Cornwall - 1 - -
Devon - 1 - -
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 27 Co-occurring IT Skills in the South West

For the 6 months to 25 July 2017, 2nd Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region featuring 2nd Line Support Analyst in the job title.

1 5 (100.00%) Windows
2 4 (80.00%) Active Directory
3 2 (40.00%) Microsoft
4 1 (20.00%) Change Management
4 1 (20.00%) Finance
4 1 (20.00%) Citrix
4 1 (20.00%) Microsoft Office
4 1 (20.00%) ITIL
4 1 (20.00%) MS Exchange
4 1 (20.00%) DHCP
4 1 (20.00%) TCP/IP
4 1 (20.00%) DNS
4 1 (20.00%) ITIL V3
4 1 (20.00%) Office 365
4 1 (20.00%) Windows Server 2012
4 1 (20.00%) SCOrch
4 1 (20.00%) SCSM
4 1 (20.00%) Kalman Filter
4 1 (20.00%) VLAN
4 1 (20.00%) SCCM
4 1 (20.00%) Video Conferencing
4 1 (20.00%) SC Cleared
4 1 (20.00%) Security Cleared
4 1 (20.00%) Windows Server 2008
4 1 (20.00%) Identity Access Management
4 1 (20.00%) Windows Server
4 1 (20.00%) Web Filtering

2nd Line Support Analyst Skill Set
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (20.00%) MS Exchange
Applications
1 1 (20.00%) Microsoft Office
Cloud Services
1 1 (20.00%) Office 365
Communications & Networking
1 1 (20.00%) DHCP
1 1 (20.00%) DNS
1 1 (20.00%) TCP/IP
1 1 (20.00%) VLAN
General
1 1 (20.00%) Finance
Miscellaneous
1 1 (20.00%) Video Conferencing
Operating Systems
1 5 (100.00%) Windows
2 1 (20.00%) Windows Server
2 1 (20.00%) Windows Server 2008
2 1 (20.00%) Windows Server 2012
Processes & Methodologies
1 1 (20.00%) Change Management
1 1 (20.00%) Identity Access Management
1 1 (20.00%) ITIL
1 1 (20.00%) ITIL V3
1 1 (20.00%) Kalman Filter
1 1 (20.00%) Web Filtering
Qualifications
1 1 (20.00%) SC Cleared
1 1 (20.00%) Security Cleared
System Software
1 4 (80.00%) Active Directory
Systems Management
1 1 (20.00%) SCCM
1 1 (20.00%) SCOrch
1 1 (20.00%) SCSM
Vendors
1 2 (40.00%) Microsoft
2 1 (20.00%) Citrix