Period
to 13 November 2018

The following table provides summary statistics for contract job vacancies advertised in the South West with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 13 November 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
England > South West
6 months to
13 Nov 2018
Same period 2017 Same period 2016
Rank 166 135 107
Rank change year-on-year -31 -28 +7
Contract jobs citing SLA 65 58 104
As % of all contract IT jobs advertised in the South West 1.03% 1.04% 1.80%
As % of the Quality Assurance & Compliance category 10.24% 7.92% 13.85%
Number of daily rates quoted 37 34 59
South West median daily rate £315 £375 £210
Median daily rate % change year-on-year -16.00% +78.57% -40.00%
10th Percentile £195 £113 £106
90th Percentile £552 £488 £408
England median daily rate £310 £300 £325
% change year-on-year +3.33% -7.69% -
Number of hourly rates quoted 8 5 14
South West median hourly rate £24.91 £22.00 £25.00
Median hourly rate % change year-on-year +13.23% -12.00% +16.28%
10th Percentile £14.73 £16.60 £11.30
90th Percentile £28.63 £47.00 £46.00
England median hourly rate £15.50 £15.00 £14.85
% change year-on-year +3.33% +1.01% -12.65%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South West with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
South West
Contract vacancies with a requirement for quality assurance or compliance skills 635 732 751
As % of all contract IT jobs advertised in the South West 10.11% 13.09% 13.02%
Number of daily rates quoted 377 468 537
South West median daily rate £425 £401 £383
Median daily rate % change year-on-year +5.92% +4.90% +2.00%
10th Percentile £250 £254 £210
90th Percentile £580 £575 £550
England median daily rate £450 £450 £425
% change year-on-year - +5.88% +3.03%
Number of hourly rates quoted 39 37 39
South West median hourly rate £41.50 £35.00 £38.00
Median hourly rate % change year-on-year +18.57% -7.89% +26.67%
10th Percentile £19.85 £13.30 £10.90
90th Percentile £51.10 £47.50 £54.50
England median hourly rate £22.40 £20.00 £22.84
% change year-on-year +11.99% -12.42% +5.96%

SLA
Job Vacancy Trend in the South West

Job postings citing SLA as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for SLA in the South West

SLA
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in the South West.

Contractor daily rate trend for SLA in the South West

SLA
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing SLA in the South West over the 6 months to 13 November 2018.

Contractor daily rate histogram for SLA in the South West

SLA
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in the South West.

Contractor hourly rate trend for SLA in the South West

SLA
Contractor Hourly Rate Histogram in the South West

The hourly rate distribution of IT jobs citing SLA in the South West over the 6 months to 13 November 2018.

Contractor hourly rate histogram for SLA in the South West

SLA
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the South West region over the 6 months to 13 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -12 21 £485 +29.33% 11
Wiltshire -18 11 £450 +2.92% 11
Gloucestershire -11 10 £195 -52.73% 5
Dorset +7 9 £215 +1.18% 5
Devon +4 5 £276 +45.39% 1
Cornwall -3 5 £271 -
SLA
England

For the 6 months to 13 November 2018, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South West region with a requirement for SLA.

1 27 (41.54%) ITIL
2 25 (38.46%) Microsoft
3 20 (30.77%) Service Delivery
4 18 (27.69%) Windows
5 17 (26.15%) Active Directory
6 14 (21.54%) Change Management
7 12 (18.46%) Service Management
8 11 (16.92%) Windows 10
9 10 (15.38%) Analytical Skills
9 10 (15.38%) Security Cleared
10 9 (13.85%) MS Exchange
10 9 (13.85%) SCCM
11 8 (12.31%) Microsoft Azure
11 8 (12.31%) LAN
11 8 (12.31%) WAN
11 8 (12.31%) Wireless
12 7 (10.77%) Configuration Management
12 7 (10.77%) Internet
12 7 (10.77%) Office 365
12 7 (10.77%) Data Centre
13 6 (9.23%) Service Design
13 6 (9.23%) Windows Server
13 6 (9.23%) Risk Analysis
13 6 (9.23%) Incident Management
14 5 (7.69%) Application Packaging
14 5 (7.69%) Performance Management
14 5 (7.69%) Skype for Business
14 5 (7.69%) SC Cleared
14 5 (7.69%) Remote Desktop
14 5 (7.69%) Target Operating Model

SLA
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (13.85%) MS Exchange
2 5 (7.69%) Exchange Server 2013
2 5 (7.69%) Skype for Business
3 4 (6.15%) BizTalk Server
3 4 (6.15%) SharePoint
4 3 (4.62%) IIS
5 2 (3.08%) Apache
5 2 (3.08%) Exchange Server 2003
5 2 (3.08%) Live Communications Server
5 2 (3.08%) SharePoint Server
Applications
1 2 (3.08%) Microsoft Office
2 1 (1.54%) Spreadsheet
Business Applications
1 1 (1.54%) CA PPM
Cloud Services
1 8 (12.31%) Microsoft Azure
2 7 (10.77%) Office 365
3 1 (1.54%) Amazon AWS
Communications & Networking
1 8 (12.31%) LAN
1 8 (12.31%) WAN
1 8 (12.31%) Wireless
2 7 (10.77%) Internet
3 5 (7.69%) BGP
3 5 (7.69%) OSPF
3 5 (7.69%) Remote Desktop
3 5 (7.69%) Skype
4 3 (4.62%) Cisco Nexus
4 3 (4.62%) Cisco Wireless
4 3 (4.62%) DHCP
4 3 (4.62%) DNS
4 3 (4.62%) SAN
5 2 (3.08%) ADSL
5 2 (3.08%) Ethernet
5 2 (3.08%) iSCSI
5 2 (3.08%) MPLS
5 2 (3.08%) Network Security
5 2 (3.08%) TCP/IP
5 2 (3.08%) VPN
Database & Business Intelligence
1 3 (4.62%) SQL Server
2 2 (3.08%) MS Access
3 1 (1.54%) Data Mining
3 1 (1.54%) SQL Server 2008
General
1 4 (6.15%) Finance
2 2 (3.08%) Banking
3 1 (1.54%) Billing
3 1 (1.54%) Legal
3 1 (1.54%) Military
3 1 (1.54%) Telecoms
Job Titles
1 10 (15.38%) Analyst
2 9 (13.85%) Desktop Support
3 8 (12.31%) Architect
3 8 (12.31%) Solutions Architect
4 7 (10.77%) Desktop Engineer
5 4 (6.15%) Exchange Specialist
5 4 (6.15%) Network Specialist
5 4 (6.15%) Service Analyst
5 4 (6.15%) Service Desk Analyst
5 4 (6.15%) Support Engineer
6 3 (4.62%) Active Directory Specialist
6 3 (4.62%) Field Hardware Engineer
6 3 (4.62%) Field Service Engineer
6 3 (4.62%) Field Service Hardware Engineer
6 3 (4.62%) IT Engineer
6 3 (4.62%) Senior Data Warehouse Specialist
6 3 (4.62%) Senior Network Specialist
6 3 (4.62%) Windows Engineer
6 3 (4.62%) Windows Support Engineer
6 3 (4.62%) Wintel Engineer
Libraries, Frameworks & Software Standards
1 4 (6.15%) AppFabric
1 4 (6.15%) SAP PI
2 2 (3.08%) Windows SharePoint Services
3 1 (1.54%) .NET
3 1 (1.54%) Middleware
Miscellaneous
1 10 (15.38%) Analytical Skills
2 7 (10.77%) Data Centre
3 3 (4.62%) Management Information System
4 2 (3.08%) CMDB
4 2 (3.08%) Fat Client
4 2 (3.08%) Hybrid Cloud
4 2 (3.08%) Thin Client
5 1 (1.54%) Computer Science
5 1 (1.54%) Enterprise Software
5 1 (1.54%) Online Banking
Operating Systems
1 18 (27.69%) Windows
2 11 (16.92%) Windows 10
3 6 (9.23%) Windows Server
4 3 (4.62%) Unix
4 3 (4.62%) Windows 7
4 3 (4.62%) Windows Server 2008
4 3 (4.62%) Windows Server 2012
5 2 (3.08%) Linux
5 2 (3.08%) Solaris
5 2 (3.08%) Windows Server 2003
5 2 (3.08%) Windows XP
Processes & Methodologies
1 27 (41.54%) ITIL
2 20 (30.77%) Service Delivery
3 14 (21.54%) Change Management
4 12 (18.46%) Service Management
5 7 (10.77%) Configuration Management
6 6 (9.23%) Incident Management
6 6 (9.23%) Risk Analysis
6 6 (9.23%) Service Design
7 5 (7.69%) Analytics
7 5 (7.69%) Application Packaging
7 5 (7.69%) Performance Management
7 5 (7.69%) Problem-Solving
7 5 (7.69%) Six Sigma
7 5 (7.69%) Target Operating Model
8 4 (6.15%) Break/Fix
8 4 (6.15%) ITIL V3
9 3 (4.62%) High Availability
9 3 (4.62%) ITSM
9 3 (4.62%) Migration
9 3 (4.62%) Technical Analysis
Programming Languages
1 3 (4.62%) SQL
2 2 (3.08%) PowerShell
Qualifications
1 10 (15.38%) Security Cleared
2 5 (7.69%) Microsoft Certification
2 5 (7.69%) SC Cleared
3 4 (6.15%) MCSA
4 3 (4.62%) MCSE
5 2 (3.08%) DV Cleared
5 2 (3.08%) ITIL Certification
6 1 (1.54%) CITP
6 1 (1.54%) MCP
6 1 (1.54%) MCT
Quality Assurance & Compliance
1 1 (1.54%) COBIT
1 1 (1.54%) ISO/IEC 20000
1 1 (1.54%) PMO
System Software
1 17 (26.15%) Active Directory
2 2 (3.08%) ISA Server
2 2 (3.08%) Microsoft Virtual Server
2 2 (3.08%) NFS
2 2 (3.08%) Virtual Servers
2 2 (3.08%) VMware Infrastructure
2 2 (3.08%) VMware Server
2 2 (3.08%) vSphere
3 1 (1.54%) Hyper-V
3 1 (1.54%) Virtual Desktop
3 1 (1.54%) Virtual Machines
3 1 (1.54%) XenDesktop
Systems Management
1 9 (13.85%) SCCM
2 4 (6.15%) SCOM
3 2 (3.08%) Microsoft Clustering
3 2 (3.08%) NetBackup
3 2 (3.08%) Netcool
3 2 (3.08%) OpenView Configuration Management
3 2 (3.08%) Unicenter
3 2 (3.08%) Veritas Storage Foundation
3 2 (3.08%) WSUS
4 1 (1.54%) Microsoft Intune
4 1 (1.54%) SCVMM
4 1 (1.54%) Single Sign-On
Vendors
1 25 (38.46%) Microsoft
2 5 (7.69%) Cisco
2 5 (7.69%) Juniper
2 5 (7.69%) SAP
3 3 (4.62%) Aerohive Networks
3 3 (4.62%) Citrix
3 3 (4.62%) F5
4 2 (3.08%) Brocade
4 2 (3.08%) CheckPoint
4 2 (3.08%) EMC
4 2 (3.08%) Forcepoint
4 2 (3.08%) HP
4 2 (3.08%) McAfee
4 2 (3.08%) Meraki
4 2 (3.08%) Meridio
4 2 (3.08%) Oracle
4 2 (3.08%) SolarWinds
4 2 (3.08%) Sophos
4 2 (3.08%) Veritas
4 2 (3.08%) VMware