The following table provides summary statistics for contract job vacancies advertised in the South West with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 3 months to 29 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
England > South West
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 118 99 95
Rank change year-on-year -19 -4  
Contract jobs citing SLA 22 42 47
As % of all contract IT jobs advertised in the South West 0.80% 1.39% 1.50%
As % of the Quality Assurance & Compliance category 6.30% 12.14% 11.87%
Number of daily rates quoted 16 23 30
South West median daily rate £310 £350 £313
Median daily rate % change year-on-year -11.42% +12.00%  
10th Percentile £108 £150 £95
90th Percentile £388 £388 £439
England median daily rate £325 £325 £325
Number of hourly rates quoted 3 1 5
South West median hourly rate £45.00 £34.00 £13.00
Median hourly rate % change year-on-year +32.35% +161.53%  
10th Percentile £39.50 £33.00 £12.50
90th Percentile £47.50 £35.00 £16.65
England median hourly rate £14.50 £15.00 £16.00
% change year-on-year -3.33% -6.25%  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South West with a requirement for quality assurance and compliance skills.

Contract Quality Assurance & Compliance Skills
South West
Contract job vacancies with a requirement for quality assurance and compliance skills 349 346 396
As % of all contract IT job vacancies advertised in the South West 12.77% 11.49% 12.65%
Number of daily rates quoted 251 300 374
South West median daily rate £375 £385 £394
Median daily rate % change year-on-year -2.59% -2.22%  
10th Percentile £180 £263 £225
90th Percentile £575 £625 £575
England median daily rate £450 £425 £408
% change year-on-year +5.88% +4.29%  
Number of hourly rates quoted 51 26 17
South West median hourly rate £34.75 £38.25 £42.50
Median hourly rate % change year-on-year -9.15% -10.00%  
10th Percentile £17.00 £32.25 £12.50
90th Percentile £47.50 £55.38 £45.00
England median hourly rate £22.50 £28.00 £21.55
% change year-on-year -19.64% +29.93%  

SLA
Job Vacancy Trend in the South West

Job postings citing SLA as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for SLA in the South West

SLA
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in the South West.

Contractor daily rate trend for SLA in the South West

SLA
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing SLA in the South West over the 3 months to 29 June 2017.

Contractor daily rate histogram for SLA in the South West

SLA
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in the South West.

Contractor hourly rate trend for SLA in the South West

SLA
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the South West region over the 3 months to 29 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -19 9 £354 -1.73% 3
Gloucestershire +4 4 £195 -49.67% 2
Wiltshire -3 4 £270 -22.85% 1
Dorset +6 2 £213 +18.05% 2
Devon -7 1 - -
Somerset -8 1 £85 -70.68% 1
SLA
England

For the 6 months to 29 June 2017, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region with a requirement for SLA.

1 26 (35.62%) Windows
2 22 (30.14%) Cisco
3 21 (28.77%) Microsoft
4 20 (27.40%) ITIL
5 18 (24.66%) Active Directory
5 18 (24.66%) Data Centre
6 15 (20.55%) Firewall
7 14 (19.18%) Service Delivery
8 13 (17.81%) Microsoft Excel
8 13 (17.81%) Security Cleared
9 12 (16.44%) Windows Server 2012
9 12 (16.44%) Windows 7
9 12 (16.44%) Microsoft Office
10 10 (13.70%) Change Management
10 10 (13.70%) Project Management
10 10 (13.70%) CheckPoint
10 10 (13.70%) Windows Server 2008
10 10 (13.70%) Windows Server
11 9 (12.33%) Proactive Monitoring
11 9 (12.33%) Incident Management
11 9 (12.33%) F5
11 9 (12.33%) Apple
11 9 (12.33%) Nokia
11 9 (12.33%) Wireless
11 9 (12.33%) Finance
12 8 (10.96%) VMware
12 8 (10.96%) DNS
12 8 (10.96%) Office 365
12 8 (10.96%) SC Cleared
13 7 (9.59%) VMware Infrastructure

SLA
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (5.48%) Exchange Server 2010
1 4 (5.48%) MS Exchange
2 3 (4.11%) Exchange Server 2007
2 3 (4.11%) SharePoint
3 2 (2.74%) IIS
4 1 (1.37%) BizTalk Server
4 1 (1.37%) Blackberry Enterprise Server
4 1 (1.37%) Exchange Server 2003
4 1 (1.37%) SharePoint 2010
4 1 (1.37%) SharePoint 2013
Applications
1 13 (17.81%) Microsoft Excel
2 12 (16.44%) Microsoft Office
3 6 (8.22%) Microsoft PowerPoint
4 4 (5.48%) Spreadsheet
5 1 (1.37%) MS Visio
Business Applications
1 1 (1.37%) Maximo
1 1 (1.37%) Remedy ITSM
Cloud Services
1 8 (10.96%) Office 365
2 3 (4.11%) Amazon AWS
2 3 (4.11%) Microsoft Azure
3 1 (1.37%) SaaS
Communications & Networking
1 15 (20.55%) Firewall
2 9 (12.33%) Wireless
3 8 (10.96%) DNS
4 7 (9.59%) Network Security
5 6 (8.22%) DHCP
5 6 (8.22%) VLAN
5 6 (8.22%) VPN
6 5 (6.85%) Cisco Nexus
6 5 (6.85%) WAN
7 4 (5.48%) Internet
8 3 (4.11%) Cisco ASA
8 3 (4.11%) LAN
8 3 (4.11%) MPLS
9 2 (2.74%) Cisco IPT
9 2 (2.74%) FWSM
9 2 (2.74%) IP Telephony
9 2 (2.74%) OSPF
9 2 (2.74%) PPP
9 2 (2.74%) Radio Access Network
9 2 (2.74%) Unified Communications
Database & Business Intelligence
1 4 (5.48%) SQL Server
2 3 (4.11%) SQL Server 2008
2 3 (4.11%) SQL Server 2012
2 3 (4.11%) SQL Server 2014
3 2 (2.74%) Amazon RDS
3 2 (2.74%) SQL Server Analysis Services
3 2 (2.74%) SQL Server Integration Services
3 2 (2.74%) SQL Server Reporting Services
4 1 (1.37%) MS Access
Development Applications
1 1 (1.37%) SQL Server Management Studio (SSMS)
1 1 (1.37%) VSS/SourceSafe
General
1 9 (12.33%) Finance
2 3 (4.11%) Telecoms
3 1 (1.37%) Advertising
3 1 (1.37%) Billing
Job Titles
1 21 (28.77%) Analyst
2 11 (15.07%) Support Engineer
3 10 (13.70%) Administrator
4 8 (10.96%) Network Analyst
5 7 (9.59%) Cisco Analyst
5 7 (9.59%) Cisco Network Analyst
6 6 (8.22%) 1st Line Support
6 6 (8.22%) Security Analyst
7 5 (6.85%) Check Point Analyst
7 5 (6.85%) Cisco Security Analyst
7 5 (6.85%) Coordinator
7 5 (6.85%) Firewall Analyst
7 5 (6.85%) Network Security Analyst
7 5 (6.85%) Senior Analyst
8 4 (5.48%) Field Engineer
8 4 (5.48%) Service Desk Support
9 3 (4.11%) 2nd Line Support
9 3 (4.11%) Applications Support
9 3 (4.11%) Service Analyst
9 3 (4.11%) Support Analyst
Libraries, Frameworks & Software Standards
1 2 (2.74%) HTML
2 1 (1.37%) .NET
2 1 (1.37%) .NET Framework
2 1 (1.37%) AngularJS
2 1 (1.37%) CSS
2 1 (1.37%) Twitter Bootstrap
2 1 (1.37%) XML
Miscellaneous
1 18 (24.66%) Data Centre
2 3 (4.11%) RSA SecurID
2 3 (4.11%) Smartphone
3 2 (2.74%) Management Information System
3 2 (2.74%) Wiki
4 1 (1.37%) Blackberry
4 1 (1.37%) CMDB
4 1 (1.37%) Computer Science
Operating Systems
1 26 (35.62%) Windows
2 12 (16.44%) Windows 7
2 12 (16.44%) Windows Server 2012
3 10 (13.70%) Windows Server
3 10 (13.70%) Windows Server 2008
4 4 (5.48%) Android
4 4 (5.48%) Windows 8
5 3 (4.11%) Linux
5 3 (4.11%) Mac OS X
6 2 (2.74%) Red Hat Enterprise Linux
7 1 (1.37%) AIX
7 1 (1.37%) Apple iOS
7 1 (1.37%) Mac OS
7 1 (1.37%) Windows Server 2003
Processes & Methodologies
1 20 (27.40%) ITIL
2 14 (19.18%) Service Delivery
3 10 (13.70%) Change Management
3 10 (13.70%) Project Management
4 9 (12.33%) Incident Management
4 9 (12.33%) Proactive Monitoring
5 7 (9.59%) Demand Management
5 7 (9.59%) Line Management
5 7 (9.59%) Migration
5 7 (9.59%) Network Management
6 5 (6.85%) Asset Management
6 5 (6.85%) Break/Fix
6 5 (6.85%) ITIL V3
7 4 (5.48%) ITSM
7 4 (5.48%) Time Management
8 3 (4.11%) Business Continuity
8 3 (4.11%) Business Intelligence
8 3 (4.11%) Change Control
8 3 (4.11%) Disaster Recovery
8 3 (4.11%) Performance Management
Programming Languages
1 4 (5.48%) C
1 4 (5.48%) PowerShell
2 3 (4.11%) SQL
3 1 (1.37%) C#
3 1 (1.37%) JavaScript
3 1 (1.37%) T-SQL
3 1 (1.37%) VB
Qualifications
1 13 (17.81%) Security Cleared
2 8 (10.96%) SC Cleared
3 5 (6.85%) CCNA
3 5 (6.85%) CCNP
3 5 (6.85%) Cisco Certification
3 5 (6.85%) DBS Check
3 5 (6.85%) Degree
4 4 (5.48%) DV Cleared
5 3 (4.11%) HNC
5 3 (4.11%) Microsoft Certification
6 2 (2.74%) MCSA
6 2 (2.74%) MCSE
7 1 (1.37%) ITIL Certification
7 1 (1.37%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 3 (4.11%) ISO/IEC 20000
2 2 (2.74%) QA
3 1 (1.37%) ISO/IEC 19770
3 1 (1.37%) ISO/IEC 27001
System Software
1 18 (24.66%) Active Directory
2 7 (9.59%) VMware Infrastructure
3 1 (1.37%) Firmware
3 1 (1.37%) Hyper-V
3 1 (1.37%) UAG
Systems Management
1 2 (2.74%) Cisco Prime
1 2 (2.74%) SCCM
1 2 (2.74%) SCOM
2 1 (1.37%) AirWatch
2 1 (1.37%) NetBackup
2 1 (1.37%) SCOrch
Vendors
1 22 (30.14%) Cisco
2 21 (28.77%) Microsoft
3 10 (13.70%) CheckPoint
4 9 (12.33%) Apple
4 9 (12.33%) F5
4 9 (12.33%) Nokia
5 8 (10.96%) VMware
6 5 (6.85%) HP
6 5 (6.85%) IronPort
7 3 (4.11%) Citrix
7 3 (4.11%) Dell
7 3 (4.11%) IBM
7 3 (4.11%) Intel
7 3 (4.11%) RightFax
7 3 (4.11%) Toshiba
8 2 (2.74%) CA
8 2 (2.74%) Juniper
8 2 (2.74%) Remedy
8 2 (2.74%) SolarWinds
9 1 (1.37%) ServiceNow