Period
to 20 August 2018

The following table provides summary statistics for contract job vacancies advertised in the South West with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 20 August 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
England > South West
6 months to
20 Aug 2018
Same period 2017 Same period 2016
Rank 145 138 102
Rank change year-on-year -7 -36 +8
Contract jobs citing SLA 72 66 110
As % of all contract IT jobs advertised in the South West 1.31% 1.22% 1.88%
As % of the Quality Assurance & Compliance category 11.37% 9.28% 14.63%
Number of daily rates quoted 42 42 68
South West median daily rate £320 £350 £255
Median daily rate % change year-on-year -8.57% +37.25% -22.14%
10th Percentile £179 £112 £135
90th Percentile £566 £449 £411
England median daily rate £325 £338 £315
% change year-on-year -3.70% +7.14% -3.08%
Number of hourly rates quoted 8 10 9
South West median hourly rate £13.25 £19.89 £23.00
Median hourly rate % change year-on-year -33.37% -13.54% +12.20%
10th Percentile £12.50 £12.80 £9.86
90th Percentile £23.93 £47.50 £35.10
England median hourly rate £14.50 £14.75 £15.00
% change year-on-year -1.69% -1.67% -6.25%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South West with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
South West
Contract vacancies with a requirement for quality assurance or compliance skills 633 711 752
As % of all contract IT jobs advertised in the South West 11.52% 13.11% 12.83%
Number of daily rates quoted 379 422 494
South West median daily rate £415 £375 £386
Median daily rate % change year-on-year +10.67% -2.91% +1.64%
10th Percentile £250 £213 £225
90th Percentile £575 £571 £575
England median daily rate £450 £450 £420
% change year-on-year - +7.14% +5.00%
Number of hourly rates quoted 38 58 47
South West median hourly rate £42.50 £35.00 £41.50
Median hourly rate % change year-on-year +21.43% -15.66% +7.79%
10th Percentile £13.20 £13.85 £19.40
90th Percentile £52.50 £49.00 £55.20
England median hourly rate £22.75 £20.25 £22.50
% change year-on-year +12.35% -10.00% +5.52%

SLA
Job Vacancy Trend in the South West

Job postings citing SLA as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for SLA in the South West

SLA
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in the South West.

Contractor daily rate trend for SLA in the South West

SLA
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing SLA in the South West over the 6 months to 20 August 2018.

Contractor daily rate histogram for SLA in the South West

SLA
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in the South West.

Contractor hourly rate trend for SLA in the South West

SLA
Contractor Hourly Rate Histogram in the South West

The hourly rate distribution of IT jobs citing SLA in the South West over the 6 months to 20 August 2018.

Contractor hourly rate histogram for SLA in the South West

SLA
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the South West region over the 6 months to 20 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -20 25 £439 +24.11% 16
Wiltshire 0 12 £550 +29.41% 7
Devon +14 11 £225 - 3
Cornwall +1 8 £260 - 3
Dorset +3 6 £198 -7.06% 2
Gloucestershire -4 3 £195 - 2
Somerset -1 1 - - 1
SLA
England

For the 6 months to 20 August 2018, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South West region with a requirement for SLA.

1 32 (44.44%) Microsoft
2 28 (38.89%) ITIL
3 25 (34.72%) Windows
4 15 (20.83%) Active Directory
5 13 (18.06%) SCCM
5 13 (18.06%) Windows 10
6 12 (16.67%) Configuration Management
6 12 (16.67%) Service Delivery
6 12 (16.67%) MS Exchange
7 11 (15.28%) Data Centre
8 10 (13.89%) Change Management
8 10 (13.89%) Incident Management
9 9 (12.50%) Microsoft Azure
9 9 (12.50%) Service Management
10 8 (11.11%) LAN
10 8 (11.11%) Microsoft Certification
10 8 (11.11%) Security Cleared
10 8 (11.11%) Windows 7
11 7 (9.72%) Finance
11 7 (9.72%) Stakeholder Management
11 7 (9.72%) Business Continuity
11 7 (9.72%) Analytical Skills
11 7 (9.72%) Windows Server
12 6 (8.33%) Break/Fix
12 6 (8.33%) Cisco
12 6 (8.33%) Internet
12 6 (8.33%) WAN
12 6 (8.33%) MCSA
12 6 (8.33%) ITIL V3
12 6 (8.33%) Office 365

SLA
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (16.67%) MS Exchange
2 5 (6.94%) IIS
2 5 (6.94%) SharePoint
3 4 (5.56%) BizTalk Server
3 4 (5.56%) Exchange Server 2013
3 4 (5.56%) Skype for Business
4 2 (2.78%) Apache
4 2 (2.78%) Exchange Server 2003
4 2 (2.78%) Live Communications Server
4 2 (2.78%) SharePoint Server
Applications
1 3 (4.17%) Microsoft Office
2 1 (1.39%) Microsoft Excel
2 1 (1.39%) Microsoft PowerPoint
2 1 (1.39%) MS Visio
2 1 (1.39%) Spreadsheet
Business Applications
1 1 (1.39%) CA PPM
Cloud Services
1 9 (12.50%) Microsoft Azure
2 6 (8.33%) Office 365
3 2 (2.78%) Amazon AWS
4 1 (1.39%) Cloud Computing
4 1 (1.39%) OpenShift
4 1 (1.39%) PaaS
Communications & Networking
1 8 (11.11%) LAN
2 6 (8.33%) Internet
2 6 (8.33%) WAN
3 5 (6.94%) Firewall
3 5 (6.94%) SAN
4 4 (5.56%) Skype
4 4 (5.56%) TCP/IP
5 3 (4.17%) ADSL
5 3 (4.17%) BGP
5 3 (4.17%) DHCP
5 3 (4.17%) DNS
5 3 (4.17%) MPLS
5 3 (4.17%) OSPF
5 3 (4.17%) Remote Desktop
5 3 (4.17%) VPN
6 2 (2.78%) Cisco IOS
6 2 (2.78%) iSCSI
6 2 (2.78%) Network Security
6 2 (2.78%) VRRP
6 2 (2.78%) Wireshark
Database & Business Intelligence
1 3 (4.17%) SQL Server
2 2 (2.78%) MS Access
3 1 (1.39%) Data Mining
3 1 (1.39%) SQL Server 2008
Development Applications
1 1 (1.39%) Git (software)
1 1 (1.39%) GitLab
1 1 (1.39%) Jenkins
General
1 7 (9.72%) Finance
2 3 (4.17%) Banking
3 2 (2.78%) Telecoms
4 1 (1.39%) Billing
4 1 (1.39%) Financial Institution
4 1 (1.39%) General Ledger
4 1 (1.39%) Legal
4 1 (1.39%) Local Government
4 1 (1.39%) Military
Job Titles
1 14 (19.44%) Analyst
2 9 (12.50%) Desktop Support
3 8 (11.11%) Architect
3 8 (11.11%) Solutions Architect
4 7 (9.72%) Desktop Engineer
5 6 (8.33%) Service Analyst
5 6 (8.33%) Service Desk Analyst
6 5 (6.94%) Field Engineer
6 5 (6.94%) Field Hardware Engineer
6 5 (6.94%) Field Service Engineer
6 5 (6.94%) Field Service Hardware Engineer
6 5 (6.94%) Hardware Engineer
6 5 (6.94%) IT Engineer
6 5 (6.94%) Support Engineer
7 4 (5.56%) Business Analyst
7 4 (5.56%) Network Engineer
7 4 (5.56%) Senior Technician
7 4 (5.56%) Server Technician
8 3 (4.17%) Exchange Technician
8 3 (4.17%) Windows Support Engineer
Libraries, Frameworks & Software Standards
1 4 (5.56%) AppFabric
1 4 (5.56%) SAP PI
2 3 (4.17%) .NET
2 3 (4.17%) Middleware
3 2 (2.78%) Web Services
3 2 (2.78%) Windows SharePoint Services
Miscellaneous
1 11 (15.28%) Data Centre
2 7 (9.72%) Analytical Skills
3 5 (6.94%) Management Information System
4 3 (4.17%) CMDB
4 3 (4.17%) Online Banking
5 2 (2.78%) Enterprise Software
5 2 (2.78%) Fat Client
5 2 (2.78%) Mobile App
5 2 (2.78%) SWIFT
5 2 (2.78%) Thin Client
6 1 (1.39%) Computer Science
6 1 (1.39%) EMC Centera
6 1 (1.39%) Hybrid Cloud
6 1 (1.39%) Mobile Banking
6 1 (1.39%) Public Cloud
6 1 (1.39%) User Experience
Operating Systems
1 25 (34.72%) Windows
2 13 (18.06%) Windows 10
3 8 (11.11%) Windows 7
4 7 (9.72%) Windows Server
5 5 (6.94%) Windows Server 2008
6 4 (5.56%) Linux
6 4 (5.56%) Unix
6 4 (5.56%) Windows Server 2012
7 3 (4.17%) Solaris
8 2 (2.78%) Windows Server 2003
8 2 (2.78%) Windows XP
9 1 (1.39%) Mac OS
9 1 (1.39%) Red Hat Enterprise Linux
Processes & Methodologies
1 28 (38.89%) ITIL
2 12 (16.67%) Configuration Management
2 12 (16.67%) Service Delivery
3 10 (13.89%) Change Management
3 10 (13.89%) Incident Management
4 9 (12.50%) Service Management
5 7 (9.72%) Business Continuity
5 7 (9.72%) Stakeholder Management
6 6 (8.33%) Break/Fix
6 6 (8.33%) ITIL V3
7 5 (6.94%) Application Packaging
7 5 (6.94%) Availability Management
7 5 (6.94%) BCP
7 5 (6.94%) Business Continuity Planning
7 5 (6.94%) Risk Analysis
8 4 (5.56%) Problem-Solving
9 3 (4.17%) Network Management
9 3 (4.17%) Network Monitoring
9 3 (4.17%) Quality Management
10 2 (2.78%) Process Management
Programming Languages
1 3 (4.17%) SQL
2 1 (1.39%) C
2 1 (1.39%) PowerShell
Qualifications
1 8 (11.11%) Microsoft Certification
1 8 (11.11%) Security Cleared
2 6 (8.33%) MCSA
3 4 (5.56%) SC Cleared
4 2 (2.78%) DBS Check
4 2 (2.78%) Degree
4 2 (2.78%) ITIL Certification
5 1 (1.39%) CITP
5 1 (1.39%) DV Cleared
5 1 (1.39%) HND
5 1 (1.39%) MCSE
5 1 (1.39%) MCT
Quality Assurance & Compliance
1 2 (2.78%) PMO
2 1 (1.39%) GDPR
2 1 (1.39%) PCI DSS
2 1 (1.39%) QA
System Software
1 15 (20.83%) Active Directory
2 2 (2.78%) ISA Server
2 2 (2.78%) NFS
3 1 (1.39%) Docker
3 1 (1.39%) Firmware
3 1 (1.39%) Microsoft Virtual Server
3 1 (1.39%) OpenAM
3 1 (1.39%) Virtual Servers
3 1 (1.39%) VMware Infrastructure
3 1 (1.39%) VMware Server
3 1 (1.39%) vSphere
Systems Management
1 13 (18.06%) SCCM
2 2 (2.78%) Microsoft Clustering
2 2 (2.78%) Microsoft Intune
2 2 (2.78%) NetBackup
2 2 (2.78%) Netcool
2 2 (2.78%) OpenView Configuration Management
2 2 (2.78%) Tivoli Storage Manager
2 2 (2.78%) Unicenter
2 2 (2.78%) Veritas Storage Foundation
3 1 (1.39%) Ansible
3 1 (1.39%) FreeIPA
3 1 (1.39%) Kubernetes
3 1 (1.39%) Puppet
3 1 (1.39%) SCOM
3 1 (1.39%) Single Sign-On
3 1 (1.39%) Systems Management Server (SMS)
3 1 (1.39%) WSUS
Vendors
1 32 (44.44%) Microsoft
2 6 (8.33%) Cisco
3 5 (6.94%) SAP
4 4 (5.56%) EMC
5 3 (4.17%) CheckPoint
5 3 (4.17%) Citrix
5 3 (4.17%) HP
5 3 (4.17%) SolarWinds
6 2 (2.78%) Apple
6 2 (2.78%) Brocade
6 2 (2.78%) CA
6 2 (2.78%) Forcepoint
6 2 (2.78%) IBM
6 2 (2.78%) Juniper
6 2 (2.78%) McAfee
6 2 (2.78%) Meraki
6 2 (2.78%) Meridio
6 2 (2.78%) Oracle
6 2 (2.78%) Sophos
6 2 (2.78%) Veritas