Period
to 22 May 2018

The following table provides summary statistics for contract job vacancies advertised in the South West with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 22 May 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
England > South West
6 months to
22 May 2018
Same period 2017 Same period 2016
Rank 114 130 100
Rank change year-on-year +16 -30 +10
Contract jobs citing SLA 84 72 113
As % of all contract IT jobs advertised in the South West 1.66% 1.39% 1.92%
As % of the Quality Assurance & Compliance category 13.98% 11.01% 13.80%
Number of daily rates quoted 33 46 70
South West median daily rate £390 £341 £350
Median daily rate % change year-on-year +14.29% -2.50% +16.67%
10th Percentile £181 £108 £124
90th Percentile £563 £438 £438
England median daily rate £325 £339 £325
% change year-on-year -4.06% +4.23% -
Number of hourly rates quoted 11 13 19
South West median hourly rate £13.00 £14.00 £23.50
Median hourly rate % change year-on-year -7.14% -40.43% +56.67%
10th Percentile £12.50 £11.00 £12.00
90th Percentile £33.75 £41.55 £37.05
England median hourly rate £15.00 £14.75 £15.00
% change year-on-year +1.69% -1.67% -

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South West with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
South West
Contract vacancies with a requirement for quality assurance or compliance skills 601 654 819
As % of all contract IT jobs advertised in the South West 11.89% 12.62% 13.90%
Number of daily rates quoted 356 409 528
South West median daily rate £413 £375 £375
Median daily rate % change year-on-year +10.13% - -6.25%
10th Percentile £267 £204 £230
90th Percentile £575 £538 £565
England median daily rate £450 £450 £410
% change year-on-year - +9.76% +2.50%
Number of hourly rates quoted 27 56 64
South West median hourly rate £40.00 £36.63 £42.00
Median hourly rate % change year-on-year +9.22% -12.80% +5.00%
10th Percentile £12.50 £11.00 £18.50
90th Percentile £50.50 £77.50 £52.50
England median hourly rate £22.50 £20.50 £22.92
% change year-on-year +9.76% -10.55% +11.79%

SLA
Job Vacancy Trend in the South West

Job postings citing SLA as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for SLA in the South West

SLA
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in the South West.

Contractor daily rate trend for SLA in the South West

SLA
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing SLA in the South West over the 6 months to 22 May 2018.

Contractor daily rate histogram for SLA in the South West

SLA
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in the South West.

Contractor hourly rate trend for SLA in the South West

SLA
Contractor Hourly Rate Histogram in the South West

The hourly rate distribution of IT jobs citing SLA in the South West over the 6 months to 22 May 2018.

Contractor hourly rate histogram for SLA in the South West

SLA
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the South West region over the 6 months to 22 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -7 33 £383 +2.00% 9
Devon +24 26 £475 +18.75%
Wiltshire +7 7 £565 +75.19% 8
Dorset - 5 £198 - 8
Somerset -1 3 - - 3
Cornwall -2 3 £250 - 8
Gloucestershire +3 1 - - 2
SLA
England

For the 6 months to 22 May 2018, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South West region with a requirement for SLA.

1 29 (34.52%) ITIL
2 25 (29.76%) Windows
3 18 (21.43%) Windows 7
4 17 (20.24%) Microsoft
5 15 (17.86%) Active Directory
5 15 (17.86%) Service Delivery
5 15 (17.86%) Finance
6 14 (16.67%) Business Continuity
7 13 (15.48%) Security Cleared
7 13 (15.48%) Microsoft Office
8 12 (14.29%) Data Centre
9 11 (13.10%) SCCM
10 10 (11.90%) SC Cleared
10 10 (11.90%) Stakeholder Management
11 8 (9.52%) Linux
12 7 (8.33%) SQL
12 7 (8.33%) Legal
12 7 (8.33%) Service Management
12 7 (8.33%) Middleware
12 7 (8.33%) Configuration Management
12 7 (8.33%) Incident Management
13 6 (7.14%) iPhone
13 6 (7.14%) ITIL V3
13 6 (7.14%) Blackberry
13 6 (7.14%) Blackberry Enterprise Server
13 6 (7.14%) Firewall
13 6 (7.14%) Law
13 6 (7.14%) SMS
13 6 (7.14%) Citrix
13 6 (7.14%) Service Desk Management

SLA
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (7.14%) Blackberry Enterprise Server
2 5 (5.95%) MS Exchange
3 3 (3.57%) IIS
4 2 (2.38%) SharePoint
5 1 (1.19%) BizTalk Server
5 1 (1.19%) Oracle Service Bus
5 1 (1.19%) Oracle SOA Suite
5 1 (1.19%) Oracle Workflow
5 1 (1.19%) WebLogic
5 1 (1.19%) WebLogic Portal
Applications
1 13 (15.48%) Microsoft Office
2 2 (2.38%) Microsoft Excel
2 2 (2.38%) Microsoft PowerPoint
3 1 (1.19%) MS Visio
Business Applications
1 1 (1.19%) Oracle BPM
1 1 (1.19%) SAP HCM
1 1 (1.19%) SAP Hybris
Cloud Services
1 2 (2.38%) Amazon AWS
1 2 (2.38%) Microsoft Azure
2 1 (1.19%) Boomi
2 1 (1.19%) Cloud Computing
2 1 (1.19%) GitHub
2 1 (1.19%) Office 365
2 1 (1.19%) OpenShift
2 1 (1.19%) PaaS
2 1 (1.19%) SuccessFactors
Communications & Networking
1 6 (7.14%) Firewall
1 6 (7.14%) SMS
2 5 (5.95%) LAN
2 5 (5.95%) SAN
3 3 (3.57%) Internet
3 3 (3.57%) WAN
4 2 (2.38%) Cisco ASA
4 2 (2.38%) NAS
4 2 (2.38%) Network Security
4 2 (2.38%) TCP/IP
5 1 (1.19%) Cisco IOS
5 1 (1.19%) DNS
5 1 (1.19%) IP Telephony
5 1 (1.19%) Spanning Tree
5 1 (1.19%) SSL
5 1 (1.19%) tcpdump
5 1 (1.19%) VLAN
5 1 (1.19%) VPN
5 1 (1.19%) Wi-Fi
5 1 (1.19%) Wireshark
Database & Business Intelligence
1 2 (2.38%) SQL Server
2 1 (1.19%) NoSQL
2 1 (1.19%) OLAP
2 1 (1.19%) QlikView
2 1 (1.19%) RDBMS
2 1 (1.19%) Relational Database
2 1 (1.19%) SAP HANA
2 1 (1.19%) SQL Server 2005
2 1 (1.19%) SQL Server 2008
2 1 (1.19%) SQL Server 2012
2 1 (1.19%) SQL Server Analysis Services
2 1 (1.19%) SQL Server Integration Services
Development Applications
1 3 (3.57%) JIRA
2 2 (2.38%) Git (software)
3 1 (1.19%) GitLab
3 1 (1.19%) Jenkins
General
1 15 (17.86%) Finance
2 7 (8.33%) Legal
3 6 (7.14%) Law
4 3 (3.57%) Banking
5 1 (1.19%) Billing
5 1 (1.19%) Financial Institution
5 1 (1.19%) General Ledger
5 1 (1.19%) Local Government
5 1 (1.19%) Marketing
5 1 (1.19%) Military
5 1 (1.19%) Publishing
5 1 (1.19%) Telecoms
Job Titles
1 28 (33.33%) Analyst
2 12 (14.29%) Service Analyst
2 12 (14.29%) Service Desk Analyst
3 7 (8.33%) Senior Analyst
4 6 (7.14%) 1st/2nd Line Service Desk Analyst
4 6 (7.14%) 2nd Line Service Desk Analyst
4 6 (7.14%) Senior Service Desk Analyst
5 5 (5.95%) Active Directory Specialist
5 5 (5.95%) Support Analyst
6 4 (4.76%) Developer
6 4 (4.76%) Field Engineer
6 4 (4.76%) Field Hardware Engineer
6 4 (4.76%) Field Service Engineer
6 4 (4.76%) Field Service Hardware Engineer
6 4 (4.76%) Hardware Engineer
6 4 (4.76%) Help Desk Analyst
6 4 (4.76%) IT Engineer
6 4 (4.76%) Network Engineer
6 4 (4.76%) Service Manager
6 4 (4.76%) Support Engineer
Libraries, Frameworks & Software Standards
1 7 (8.33%) Middleware
2 5 (5.95%) XML
3 4 (4.76%) Web Services
4 3 (3.57%) .NET
5 1 (1.19%) COM
5 1 (1.19%) HTML
5 1 (1.19%) LDAP
5 1 (1.19%) Oracle Fusion
5 1 (1.19%) SAP PI
5 1 (1.19%) SAP XI
5 1 (1.19%) SOAP
5 1 (1.19%) WCF
5 1 (1.19%) WebCenter
Miscellaneous
1 12 (14.29%) Data Centre
2 6 (7.14%) Blackberry
2 6 (7.14%) iPhone
3 3 (3.57%) Analytical Skills
3 3 (3.57%) Management Information System
3 3 (3.57%) Online Banking
4 2 (2.38%) CMDB
4 2 (2.38%) Enterprise Software
4 2 (2.38%) Mobile App
4 2 (2.38%) SWIFT
5 1 (1.19%) Client/Server
5 1 (1.19%) Computer Science
5 1 (1.19%) EMC Centera
5 1 (1.19%) Mobile Banking
5 1 (1.19%) Public Cloud
5 1 (1.19%) Self-Motivation
5 1 (1.19%) Social Media
5 1 (1.19%) User Experience
Operating Systems
1 25 (29.76%) Windows
2 18 (21.43%) Windows 7
3 8 (9.52%) Linux
4 3 (3.57%) Windows 10
4 3 (3.57%) Windows Server
4 3 (3.57%) Windows Server 2008
4 3 (3.57%) Windows Server 2012
5 1 (1.19%) Mac OS
5 1 (1.19%) Red Hat Enterprise Linux
5 1 (1.19%) Solaris
5 1 (1.19%) Unix
Processes & Methodologies
1 29 (34.52%) ITIL
2 15 (17.86%) Service Delivery
3 14 (16.67%) Business Continuity
4 10 (11.90%) Stakeholder Management
5 7 (8.33%) Configuration Management
5 7 (8.33%) Incident Management
5 7 (8.33%) Service Management
6 6 (7.14%) ITIL V3
6 6 (7.14%) Service Desk Management
6 6 (7.14%) Ticket Management
7 5 (5.95%) Change Management
8 4 (4.76%) Agile Software Development
8 4 (4.76%) BCP
8 4 (4.76%) Break/Fix
8 4 (4.76%) Business Continuity Planning
8 4 (4.76%) DevOps
8 4 (4.76%) Time Management
9 3 (3.57%) Capacity Planning
9 3 (3.57%) Decision-Making
9 3 (3.57%) Problem-Solving
Programming Languages
1 7 (8.33%) SQL
2 4 (4.76%) Java
3 2 (2.38%) Python
4 1 (1.19%) ABAP
4 1 (1.19%) C
4 1 (1.19%) C#
4 1 (1.19%) PowerShell
4 1 (1.19%) VBA
Qualifications
1 13 (15.48%) Security Cleared
2 10 (11.90%) SC Cleared
3 5 (5.95%) Microsoft Certification
4 4 (4.76%) MCSA
5 3 (3.57%) Degree
6 2 (2.38%) DBS Check
7 1 (1.19%) CCNA
7 1 (1.19%) Cisco Certification
7 1 (1.19%) Computer Science Degree
7 1 (1.19%) DV Cleared
7 1 (1.19%) HND
7 1 (1.19%) ITIL Certification
Quality Assurance & Compliance
1 1 (1.19%) GDPR
1 1 (1.19%) PCI DSS
1 1 (1.19%) PMO
1 1 (1.19%) QA
System Software
1 15 (17.86%) Active Directory
2 1 (1.19%) Docker
2 1 (1.19%) Firmware
2 1 (1.19%) OpenAM
Systems Management
1 11 (13.10%) SCCM
2 2 (2.38%) Tivoli Storage Manager
3 1 (1.19%) Ansible
3 1 (1.19%) FreeIPA
3 1 (1.19%) Kubernetes
3 1 (1.19%) Microsoft Intune
3 1 (1.19%) Puppet
3 1 (1.19%) Single Sign-On
3 1 (1.19%) Systems Management Server (SMS)
Vendors
1 17 (20.24%) Microsoft
2 6 (7.14%) Citrix
3 5 (5.95%) Cisco
4 3 (3.57%) EMC
4 3 (3.57%) HP
4 3 (3.57%) IBM
5 2 (2.38%) Apple
5 2 (2.38%) CheckPoint
5 2 (2.38%) NetApp
5 2 (2.38%) Oracle
5 2 (2.38%) SAP
5 2 (2.38%) SolarWinds
6 1 (1.19%) Aruba
6 1 (1.19%) CA
6 1 (1.19%) Dell
6 1 (1.19%) F5
6 1 (1.19%) hybris
6 1 (1.19%) Palo Alto