Period
to 24 November 2017

The following table provides summary statistics for contract job vacancies advertised in the South West with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 24 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
England > South West
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 145 107 109
Rank change year-on-year -38 +2 -46
Contract jobs citing SLA 61 102 117
As % of all contract IT jobs advertised in the South West 1.08% 1.79% 1.79%
As % of the Quality Assurance & Compliance category 8.27% 13.35% 13.60%
Number of daily rates quoted 33 59 68
South West median daily rate £375 £210 £350
Median daily rate % change year-on-year +78.57% -40.00% +40.00%
10th Percentile £111 £106 £125
90th Percentile £488 £408 £472
England median daily rate £300 £325 £325
% change year-on-year -7.69% - +8.33%
Number of hourly rates quoted 4 15 16
South West median hourly rate £22.00 £25.00 £22.50
Median hourly rate % change year-on-year -12.00% +11.11% +5.88%
10th Percentile £15.70 £11.00 £11.50
90th Percentile £38.98 £45.50 £43.75
England median hourly rate £14.82 £14.85 £17.33
% change year-on-year -0.24% -14.31% +8.31%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South West with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
South West
Contract vacancies with a requirement for quality assurance or compliance skills 738 764 860
As % of all contract IT jobs advertised in the South West 13.02% 13.43% 13.13%
Number of daily rates quoted 470 557 612
South West median daily rate £410 £393 £375
Median daily rate % change year-on-year +4.46% +4.67% -5.30%
10th Percentile £259 £210 £213
90th Percentile £575 £550 £530
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 35 41 36
South West median hourly rate £35.00 £40.00 £40.25
Median hourly rate % change year-on-year -12.50% -0.62% +31.97%
10th Percentile £13.20 £11.00 £12.50
90th Percentile £47.50 £58.75 £45.00
England median hourly rate £20.00 £22.50 £22.00
% change year-on-year -11.11% +2.27% +12.82%

SLA
Job Vacancy Trend in the South West

Job postings citing SLA as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for SLA in the South West

SLA
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in the South West.

Contractor daily rate trend for SLA in the South West

SLA
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing SLA in the South West over the 6 months to 24 November 2017.

Contractor daily rate histogram for SLA in the South West

SLA
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in the South West.

Contractor hourly rate trend for SLA in the South West

SLA
Contractor Hourly Rate Histogram in the South West

The hourly rate distribution of IT jobs citing SLA in the South West over the 6 months to 24 November 2017.

Contractor hourly rate histogram for SLA in the South West

SLA
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the South West region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -16 26 £375 +25.00% 7
Gloucestershire +8 10 £413 +189.47%
Wiltshire -13 9 £437 +80.31% 3
Somerset +2 8 £130 -
Dorset +5 2 £213 +6.25% 3
Devon -12 2 £190 - 2
Cornwall -9 1 - - 1
SLA
England

For the 6 months to 24 November 2017, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region with a requirement for SLA.

1 22 (36.07%) ITIL
2 16 (26.23%) Windows
3 14 (22.95%) Cisco
4 13 (21.31%) Security Cleared
5 12 (19.67%) Finance
6 10 (16.39%) Service Management
6 10 (16.39%) Firmware
7 8 (13.11%) HP
7 8 (13.11%) Microsoft Office
8 7 (11.48%) Business Intelligence
8 7 (11.48%) Microsoft
8 7 (11.48%) Capacity Management
9 6 (9.84%) Office 365
9 6 (9.84%) SC Cleared
9 6 (9.84%) Windows 7
9 6 (9.84%) SCCM
9 6 (9.84%) LAN
9 6 (9.84%) Migration
9 6 (9.84%) Service Delivery
10 5 (8.20%) Remedy
10 5 (8.20%) EIGRP
10 5 (8.20%) Firewall
10 5 (8.20%) Stakeholder Management
10 5 (8.20%) Legal
10 5 (8.20%) NetBackup
10 5 (8.20%) VMware
10 5 (8.20%) SharePoint
10 5 (8.20%) WAN
10 5 (8.20%) Cisco Certification
10 5 (8.20%) Active Directory

SLA
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (8.20%) SharePoint
2 4 (6.56%) Exchange Server 2003
2 4 (6.56%) Exchange Server 2010
2 4 (6.56%) MS Exchange
3 3 (4.92%) Blackberry Enterprise Server
3 3 (4.92%) SharePoint 2013
4 2 (3.28%) BizTalk Server
5 1 (1.64%) Anypoint
5 1 (1.64%) SharePoint 2010
Applications
1 8 (13.11%) Microsoft Office
2 1 (1.64%) Microsoft Excel
2 1 (1.64%) Microsoft PowerPoint
2 1 (1.64%) Microsoft Project
2 1 (1.64%) MS Visio
Business Applications
1 1 (1.64%) Oracle Assets
1 1 (1.64%) Oracle Cash Management
1 1 (1.64%) Oracle Financials
1 1 (1.64%) Oracle General Ledger
1 1 (1.64%) Oracle Payables
1 1 (1.64%) Oracle Receivables
1 1 (1.64%) Oracle Subledger Accounting
Cloud Services
1 6 (9.84%) Office 365
Communications & Networking
1 6 (9.84%) LAN
2 5 (8.20%) Cisco Nexus
2 5 (8.20%) EIGRP
2 5 (8.20%) Firewall
2 5 (8.20%) SAN
2 5 (8.20%) WAN
3 4 (6.56%) BGP
3 4 (6.56%) VoIP
4 3 (4.92%) DHCP
4 3 (4.92%) Internet
4 3 (4.92%) NAS
4 3 (4.92%) NX-OS
4 3 (4.92%) OSPF
4 3 (4.92%) VPN
4 3 (4.92%) Wireless
4 3 (4.92%) Wireshark
5 2 (3.28%) Cisco ASA
5 2 (3.28%) Network Security
5 2 (3.28%) Radio Access Network
5 2 (3.28%) VLAN
Database & Business Intelligence
1 1 (1.64%) Data Warehouse
1 1 (1.64%) DataStage
1 1 (1.64%) IBM InfoSphere
1 1 (1.64%) SQL Server Analysis Services
1 1 (1.64%) SQL Server Integration Services
1 1 (1.64%) SQL Server Reporting Services
Development Applications
1 1 (1.64%) Jenkins
1 1 (1.64%) VSS/SourceSafe
General
1 12 (19.67%) Finance
2 5 (8.20%) Legal
3 3 (4.92%) Law
3 3 (4.92%) Telecoms
4 1 (1.64%) Aerospace
4 1 (1.64%) Banking
4 1 (1.64%) Billing
4 1 (1.64%) Investment Banking
Job Titles
1 18 (29.51%) Analyst
2 9 (14.75%) Senior Analyst
2 9 (14.75%) Service Analyst
3 6 (9.84%) Consultant
4 5 (8.20%) Network Engineer
4 5 (8.20%) Service Desk Analyst
4 5 (8.20%) Support Engineer
5 4 (6.56%) Senior Technical Analyst
5 4 (6.56%) Technical Analyst
5 4 (6.56%) Technical Services Analyst
6 3 (4.92%) 1st/2nd Line Service Desk Analyst
6 3 (4.92%) 2nd Line Service Desk Analyst
6 3 (4.92%) EMC Consultant
6 3 (4.92%) EMC Storage Consultant
6 3 (4.92%) HP Storage Consultant
6 3 (4.92%) Senior Network Engineer
6 3 (4.92%) Senior Service Desk Analyst
6 3 (4.92%) Storage Consultant
6 3 (4.92%) Technical Engineer
7 2 (3.28%) Service Desk Support
Libraries, Frameworks & Software Standards
1 3 (4.92%) CSS
1 3 (4.92%) HTML
Miscellaneous
1 4 (6.56%) Blackberry
1 4 (6.56%) Data Centre
1 4 (6.56%) Enterprise Storage
1 4 (6.56%) iPhone
1 4 (6.56%) Replication
2 3 (4.92%) Management Information System
3 2 (3.28%) Driving Licence
4 1 (1.64%) Mobile App
4 1 (1.64%) NHS
4 1 (1.64%) User Experience
Operating Systems
1 16 (26.23%) Windows
2 6 (9.84%) Windows 7
3 3 (4.92%) Windows Server
3 3 (4.92%) Windows Server 2008
3 3 (4.92%) Windows Server 2012
4 2 (3.28%) Windows 8
5 1 (1.64%) Android
5 1 (1.64%) Linux
5 1 (1.64%) Mac OS X
5 1 (1.64%) Unix
5 1 (1.64%) Windows 10
Processes & Methodologies
1 22 (36.07%) ITIL
2 10 (16.39%) Service Management
3 7 (11.48%) Business Intelligence
3 7 (11.48%) Capacity Management
4 6 (9.84%) Migration
4 6 (9.84%) Service Delivery
5 5 (8.20%) Break/Fix
5 5 (8.20%) Incident Management
5 5 (8.20%) IT Strategy
5 5 (8.20%) Stakeholder Management
6 4 (6.56%) Demand Management
6 4 (6.56%) Infrastructure Management
6 4 (6.56%) Security Hardening
6 4 (6.56%) Task Automation
7 3 (4.92%) Content Management
7 3 (4.92%) Enterprise Content Management
7 3 (4.92%) High Availability
7 3 (4.92%) Network Management
7 3 (4.92%) Root Cause Analysis
7 3 (4.92%) Service Desk Management
Programming Languages
1 3 (4.92%) Python
2 2 (3.28%) SQL
3 1 (1.64%) C#
3 1 (1.64%) JavaScript
Qualifications
1 13 (21.31%) Security Cleared
2 6 (9.84%) SC Cleared
3 5 (8.20%) Cisco Certification
4 4 (6.56%) CCNP
4 4 (6.56%) Degree
5 2 (3.28%) CCNA
5 2 (3.28%) DBS Check
5 2 (3.28%) DV Cleared
5 2 (3.28%) ITIL Certification
6 1 (1.64%) Dell Certification
6 1 (1.64%) HNC
Quality Assurance & Compliance
1 2 (3.28%) PMO
2 1 (1.64%) Data Quality
2 1 (1.64%) ISO/IEC 20000
System Software
1 10 (16.39%) Firmware
2 5 (8.20%) Active Directory
3 4 (6.56%) VMware Infrastructure
4 1 (1.64%) Docker
4 1 (1.64%) XenApp
4 1 (1.64%) XenDesktop
Systems Management
1 6 (9.84%) SCCM
2 5 (8.20%) NetBackup
3 4 (6.56%) AirWatch
4 3 (4.92%) Cisco Prime
4 3 (4.92%) Opsview
5 1 (1.64%) Opscode Chef
5 1 (1.64%) Puppet
5 1 (1.64%) SCOM
Vendors
1 14 (22.95%) Cisco
2 8 (13.11%) HP
3 7 (11.48%) Microsoft
4 5 (8.20%) Remedy
4 5 (8.20%) VMware
5 4 (6.56%) AlienVault
5 4 (6.56%) Brocade
5 4 (6.56%) EMC
5 4 (6.56%) Forcepoint
5 4 (6.56%) Hitachi
5 4 (6.56%) NetApp
5 4 (6.56%) Veritas
6 3 (4.92%) CheckPoint
6 3 (4.92%) Citrix
6 3 (4.92%) Dell
6 3 (4.92%) Equitrac
6 3 (4.92%) F5
6 3 (4.92%) Nintex
7 2 (3.28%) Juniper
7 2 (3.28%) Nokia