Period
to 19 February 2018

The following table provides summary statistics for contract job vacancies advertised in the South West with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 19 February 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
England > South West
6 months to
19 Feb 2018
Same period 2017 Same period 2016
Rank 123 119 112
Rank change year-on-year -4 -7 -31
Contract jobs citing SLA 73 90 110
As % of all contract IT jobs advertised in the South West 1.41% 1.67% 1.77%
As % of the Quality Assurance & Compliance category 11.34% 12.20% 12.66%
Number of daily rates quoted 26 49 71
South West median daily rate £405 £269 £350
Median daily rate % change year-on-year +50.56% -23.14% +30.84%
10th Percentile £180 £105 £115
90th Percentile £525 £439 £438
England median daily rate £300 £345 £338
% change year-on-year -13.04% +2.22% +12.50%
Number of hourly rates quoted 6 22 16
South West median hourly rate £20.00 £14.00 £25.50
Median hourly rate % change year-on-year +42.86% -45.10% +70.00%
10th Percentile £11.88 £11.00 £12.50
90th Percentile £31.63 £42.50 £43.75
England median hourly rate £15.00 £15.24 £17.33
% change year-on-year -1.56% -12.07% +15.53%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South West with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
South West
Contract vacancies with a requirement for quality assurance or compliance skills 644 738 869
As % of all contract IT jobs advertised in the South West 12.44% 13.73% 14.02%
Number of daily rates quoted 403 524 609
South West median daily rate £410 £375 £375
Median daily rate % change year-on-year +9.33% - -6.25%
10th Percentile £270 £204 £230
90th Percentile £575 £538 £525
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 15 54 51
South West median hourly rate £27.00 £37.75 £42.00
Median hourly rate % change year-on-year -28.48% -10.12% +5.00%
10th Percentile £13.00 £10.65 £17.50
90th Percentile £43.75 £77.50 £52.50
England median hourly rate £21.01 £21.50 £25.00
% change year-on-year -2.30% -14.00% +19.05%

SLA
Job Vacancy Trend in the South West

Job postings citing SLA as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for SLA in the South West

SLA
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in the South West.

Contractor daily rate trend for SLA in the South West

SLA
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing SLA in the South West over the 6 months to 19 February 2018.

Contractor daily rate histogram for SLA in the South West

SLA
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in the South West.

Contractor hourly rate trend for SLA in the South West

SLA
Contractor Hourly Rate Histogram in the South West

The hourly rate distribution of IT jobs citing SLA in the South West over the 6 months to 19 February 2018.

Contractor hourly rate histogram for SLA in the South West

SLA
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the South West region over the 6 months to 19 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -16 31 £400 +6.67% 15
Devon +10 19 £475 +137.50% 4
Somerset 0 7 £175 - 2
Wiltshire +3 6 - - 5
Gloucestershire -6 4 £500 +344.44% 2
Dorset - 3 - - 5
SLA
England

For the 6 months to 19 February 2018, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South West region with a requirement for SLA.

1 27 (36.99%) ITIL
2 20 (27.40%) Windows
3 17 (23.29%) Microsoft Office
3 17 (23.29%) Finance
3 17 (23.29%) Security Cleared
4 15 (20.55%) Windows 7
5 13 (17.81%) Active Directory
6 12 (16.44%) Legal
6 12 (16.44%) Service Delivery
7 10 (13.70%) SC Cleared
8 9 (12.33%) iPhone
8 9 (12.33%) Service Desk Management
8 9 (12.33%) Ticket Management
8 9 (12.33%) Law
8 9 (12.33%) Microsoft
8 9 (12.33%) Blackberry
8 9 (12.33%) Blackberry Enterprise Server
9 8 (10.96%) SQL
9 8 (10.96%) Business Continuity
10 7 (9.59%) Service Management
11 6 (8.22%) Stakeholder Management
11 6 (8.22%) Cisco
11 6 (8.22%) WAN
11 6 (8.22%) LAN
12 5 (6.85%) HP
12 5 (6.85%) Middleware
12 5 (6.85%) Citrix
12 5 (6.85%) Cisco Certification
12 5 (6.85%) Linux
12 5 (6.85%) Python

SLA
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (12.33%) Blackberry Enterprise Server
2 3 (4.11%) BizTalk Server
3 2 (2.74%) SharePoint
4 1 (1.37%) Anypoint
4 1 (1.37%) IIS
4 1 (1.37%) MS Exchange
4 1 (1.37%) Oracle Service Bus
4 1 (1.37%) Oracle SOA Suite
4 1 (1.37%) Oracle Workflow
4 1 (1.37%) WebLogic
4 1 (1.37%) WebLogic Portal
Applications
1 17 (23.29%) Microsoft Office
2 2 (2.74%) Microsoft Excel
2 2 (2.74%) Microsoft PowerPoint
3 1 (1.37%) Microsoft Project
3 1 (1.37%) MS Visio
Business Applications
1 1 (1.37%) Oracle Assets
1 1 (1.37%) Oracle BPM
1 1 (1.37%) Oracle Cash Management
1 1 (1.37%) Oracle Financials
1 1 (1.37%) Oracle General Ledger
1 1 (1.37%) Oracle Payables
1 1 (1.37%) Oracle Receivables
1 1 (1.37%) Oracle Subledger Accounting
1 1 (1.37%) SAP HCM
1 1 (1.37%) SAP Hybris
Cloud Services
1 2 (2.74%) Office 365
2 1 (1.37%) Amazon AWS
2 1 (1.37%) Boomi
2 1 (1.37%) GitHub
2 1 (1.37%) SuccessFactors
Communications & Networking
1 6 (8.22%) LAN
1 6 (8.22%) WAN
2 4 (5.48%) BGP
2 4 (5.48%) EIGRP
2 4 (5.48%) Firewall
2 4 (5.48%) SMS
3 3 (4.11%) Cisco Nexus
3 3 (4.11%) NX-OS
3 3 (4.11%) VoIP
3 3 (4.11%) Wireshark
4 2 (2.74%) SAN
4 2 (2.74%) VLAN
5 1 (1.37%) ADSL
5 1 (1.37%) DHCP
5 1 (1.37%) DNS
5 1 (1.37%) Internet
5 1 (1.37%) SNMP
5 1 (1.37%) TACACS
5 1 (1.37%) TCP/IP
5 1 (1.37%) VPN
Database & Business Intelligence
1 2 (2.74%) SQL Server
2 1 (1.37%) Data Warehouse
2 1 (1.37%) DataStage
2 1 (1.37%) IBM InfoSphere
2 1 (1.37%) NoSQL
2 1 (1.37%) OLAP
2 1 (1.37%) QlikView
2 1 (1.37%) RDBMS
2 1 (1.37%) Relational Database
2 1 (1.37%) SAP HANA
2 1 (1.37%) SQL Server 2005
2 1 (1.37%) SQL Server 2008
2 1 (1.37%) SQL Server 2012
2 1 (1.37%) SQL Server Analysis Services
2 1 (1.37%) SQL Server Integration Services
Development Applications
1 3 (4.11%) JIRA
2 1 (1.37%) Git (software)
2 1 (1.37%) Jenkins
General
1 17 (23.29%) Finance
2 12 (16.44%) Legal
3 9 (12.33%) Law
4 2 (2.74%) Billing
5 1 (1.37%) Banking
5 1 (1.37%) Investment Banking
5 1 (1.37%) Marketing
5 1 (1.37%) Military
5 1 (1.37%) Publishing
Job Titles
1 26 (35.62%) Analyst
2 11 (15.07%) Service Analyst
2 11 (15.07%) Service Desk Analyst
3 10 (13.70%) Senior Analyst
4 9 (12.33%) 1st/2nd Line Service Desk Analyst
4 9 (12.33%) 2nd Line Service Desk Analyst
4 9 (12.33%) Senior Service Desk Analyst
5 6 (8.22%) Network Engineer
5 6 (8.22%) Support Analyst
6 5 (6.85%) Active Directory Specialist
7 4 (5.48%) Developer
7 4 (5.48%) Help Desk Analyst
8 3 (4.11%) Consultant
8 3 (4.11%) Desktop Support
8 3 (4.11%) Java Developer
8 3 (4.11%) Java Software Developer
8 3 (4.11%) Service Manager
8 3 (4.11%) Services Delivery Manager
8 3 (4.11%) Software Developer
8 3 (4.11%) Support Engineer
Libraries, Frameworks & Software Standards
1 5 (6.85%) Middleware
1 5 (6.85%) XML
2 2 (2.74%) Web Services
3 1 (1.37%) .NET
3 1 (1.37%) COM
3 1 (1.37%) HTML
3 1 (1.37%) LDAP
3 1 (1.37%) Oracle Fusion
3 1 (1.37%) SAP PI
3 1 (1.37%) SAP XI
3 1 (1.37%) SOAP
3 1 (1.37%) WCF
3 1 (1.37%) WebCenter
Miscellaneous
1 9 (12.33%) Blackberry
1 9 (12.33%) iPhone
2 5 (6.85%) Data Centre
3 3 (4.11%) Analytical Skills
4 1 (1.37%) Client/Server
4 1 (1.37%) CMDB
4 1 (1.37%) Enterprise Software
4 1 (1.37%) Management Information System
4 1 (1.37%) Mobile App
4 1 (1.37%) Social Media
4 1 (1.37%) User Experience
Operating Systems
1 20 (27.40%) Windows
2 15 (20.55%) Windows 7
3 5 (6.85%) Linux
4 1 (1.37%) Windows Server
Processes & Methodologies
1 27 (36.99%) ITIL
2 12 (16.44%) Service Delivery
3 9 (12.33%) Service Desk Management
3 9 (12.33%) Ticket Management
4 8 (10.96%) Business Continuity
5 7 (9.59%) Service Management
6 6 (8.22%) Stakeholder Management
7 5 (6.85%) Incident Management
8 4 (5.48%) Agile Software Development
8 4 (5.48%) Infrastructure Management
9 3 (4.11%) Business Intelligence
9 3 (4.11%) Capacity Management
9 3 (4.11%) Continuous Integration
9 3 (4.11%) DevOps
9 3 (4.11%) ITIL V3
9 3 (4.11%) Migration
9 3 (4.11%) Root Cause Analysis
9 3 (4.11%) Security Patching
9 3 (4.11%) Time Management
10 2 (2.74%) Service Design
Programming Languages
1 8 (10.96%) SQL
2 5 (6.85%) Python
3 4 (5.48%) Java
4 1 (1.37%) ABAP
4 1 (1.37%) C#
4 1 (1.37%) PowerShell
4 1 (1.37%) VBA
Qualifications
1 17 (23.29%) Security Cleared
2 10 (13.70%) SC Cleared
3 5 (6.85%) Cisco Certification
4 3 (4.11%) CCNP
5 2 (2.74%) CCNA
5 2 (2.74%) ITIL Certification
6 1 (1.37%) Computer Science Degree
6 1 (1.37%) DBS Check
6 1 (1.37%) Degree
6 1 (1.37%) DV Cleared
6 1 (1.37%) HNC
Quality Assurance & Compliance
1 1 (1.37%) Data Quality
1 1 (1.37%) ISO/IEC 20000
System Software
1 13 (17.81%) Active Directory
2 3 (4.11%) Firmware
2 3 (4.11%) VMware Infrastructure
3 1 (1.37%) Docker
Systems Management
1 5 (6.85%) SCCM
2 3 (4.11%) Cisco Prime
2 3 (4.11%) Opsview
3 2 (2.74%) Single Sign-On
4 1 (1.37%) Opscode Chef
4 1 (1.37%) Puppet
Vendors
1 9 (12.33%) Microsoft
2 6 (8.22%) Cisco
3 5 (6.85%) Citrix
3 5 (6.85%) HP
4 3 (4.11%) Dell
4 3 (4.11%) Oracle
4 3 (4.11%) VMware
5 2 (2.74%) CheckPoint
5 2 (2.74%) Equitrac
5 2 (2.74%) IBM
5 2 (2.74%) SolarWinds
6 1 (1.37%) EMC
6 1 (1.37%) hybris
6 1 (1.37%) MicroStrategy
6 1 (1.37%) MuleSoft
6 1 (1.37%) Palo Alto
6 1 (1.37%) Pegasus
6 1 (1.37%) Remedy
6 1 (1.37%) SAP
6 1 (1.37%) Teradata