The median contractor rate for a 2nd Line Support Analyst was £185 per day in advertised job vacancies in England during the 3 months to 29 April 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support Analyst
UK / England
3 months to
29 Apr 2017
Same period 2016 Same period 2015
Rank 528 523 508
Rank change year-on-year -5 -15  
Contract jobs requiring a 2nd Line Support Analyst 61 104 109
As % of all contract IT jobs advertised in England 0.14% 0.20% 0.21%
As % of the Job Titles category 0.15% 0.21% 0.23%
Number of daily rates quoted 30 53 50
Median daily rate £185 £150 £165
Median daily rate % change year-on-year +23.33% -9.09%  
90% offered a daily rate of more than £135 £133 £109
10% offered a daily rate of more than £325 £259 £265
UK excluding London median daily rate £158 £150 £150
% change year-on-year +5.00% -  
Number of hourly rates quoted 17 22 31
Median hourly rate £17.50 £15.50 £15.50
Median hourly rate % change year-on-year +12.90% -  
90% offered a hourly rate of more than £14.50 £13.00 £11.50
10% offered a hourly rate of more than £23.40 £27.05 £20.00
UK excluding London median hourly rate £15.50 £15.00 £14.50
% change year-on-year +3.33% +3.44%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
England
Contract job vacancies with a job title containing a recognized job role 41139 48919 48101
As % of all contract IT job vacancies advertised in England 94.60% 95.23% 94.81%
Number of daily rates quoted 26872 32291 29651
Median daily rate £440 £425 £400
Median daily rate % change year-on-year +3.52% +6.25%  
90% offered a daily rate of more than £275 £265 £250
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £400 £396 £375
% change year-on-year +1.01% +5.60%  
Number of hourly rates quoted 1340 1389 1923
Median hourly rate £18.00 £17.50 £17.50
Median hourly rate % change year-on-year +2.85% -  
90% offered a hourly rate of more than £11.50 £11.00 £11.00
10% offered a hourly rate of more than £47.50 £44.07 £42.50
UK excluding London median hourly rate £17.50 £17.50 £16.83
% change year-on-year - +4.01%  

2nd Line Support Analyst
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured 2nd Line Support Analyst in the job title.

Job vacancy trend for 2nd Line Support Analyst in England

2nd Line Support Analyst
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support Analyst in England.

Contractor daily rate trend for 2nd Line Support Analyst in England

2nd Line Support Analyst
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing 2nd Line Support Analyst in England over the 3 months to 29 April 2017.

Contractor daily rate histogram for 2nd Line Support Analyst in England

2nd Line Support Analyst
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support Analyst in England.

Contractor hourly rate trend for 2nd Line Support Analyst in England

2nd Line Support Analyst
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing 2nd Line Support Analyst in England over the 3 months to 29 April 2017.

Contractor hourly rate histogram for 2nd Line Support Analyst in England

2nd Line Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the England region over the 3 months to 29 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +7 28 £190 +16.92% 11
South East +5 17 £165 +10.00% 9
East of England -14 5 £184 -28.29% 2
North West +36 4 - - 4
Yorkshire +28 4 £145 - 3
South West +5 3 - - 2
2nd Line Support Analyst
UK

2nd Line Support Analyst Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 29 April 2017, 2nd Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring 2nd Line Support Analyst in the job title.

1 97 (70.80%) Windows
2 74 (54.01%) Active Directory
3 62 (45.26%) Windows 7
4 55 (40.15%) Microsoft
5 47 (34.31%) Microsoft Office
6 45 (32.85%) ITIL
7 29 (21.17%) Cisco
8 25 (18.25%) SLA
9 24 (17.52%) Citrix
10 23 (16.79%) Windows 10
11 21 (15.33%) VMware
12 20 (14.60%) MS Exchange
13 19 (13.87%) TCP/IP
14 16 (11.68%) VMware Infrastructure
14 16 (11.68%) Service Management
15 15 (10.95%) Blackberry Enterprise Server
16 14 (10.22%) Blackberry
16 14 (10.22%) Finance
16 14 (10.22%) SCCM
17 13 (9.49%) ITIL Certification
18 12 (8.76%) vSphere
19 11 (8.03%) Virtual Desktop
19 11 (8.03%) Windows 8
19 11 (8.03%) Wireless
19 11 (8.03%) Mac OS X
19 11 (8.03%) DNS
19 11 (8.03%) Windows XP
20 10 (7.30%) DHCP
20 10 (7.30%) Microsoft Certification
20 10 (7.30%) LANDesk

2nd Line Support Analyst Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (14.60%) MS Exchange
2 15 (10.95%) Blackberry Enterprise Server
3 9 (6.57%) Exchange Server 2010
4 6 (4.38%) SharePoint
5 4 (2.92%) IIS
6 3 (2.19%) Exchange Server 2013
7 2 (1.46%) IBM Notes
8 1 (0.73%) Exchange Server 2003
8 1 (0.73%) Exchange Server 2007
8 1 (0.73%) SharePoint 2010
8 1 (0.73%) Skype for Business
Applications
1 47 (34.31%) Microsoft Office
2 6 (4.38%) Microsoft Excel
3 5 (3.65%) Microsoft PowerPoint
4 1 (0.73%) MS Visio
Business Applications
1 2 (1.46%) thinkFolio
2 1 (0.73%) Hyperion Planning
2 1 (0.73%) Lorenzo
2 1 (0.73%) Oracle 11i
2 1 (0.73%) Oracle Cash Management
2 1 (0.73%) Oracle EBS
2 1 (0.73%) Oracle EBS R12
2 1 (0.73%) Oracle Financials
2 1 (0.73%) Oracle General Ledger
2 1 (0.73%) Oracle iProcurement
2 1 (0.73%) Oracle Payables
2 1 (0.73%) Oracle Receivables
2 1 (0.73%) SAP ERP
Cloud Services
1 9 (6.57%) Office 365
2 1 (0.73%) Cloud Computing
2 1 (0.73%) G Suite
2 1 (0.73%) GitHub
Communications & Networking
1 19 (13.87%) TCP/IP
2 11 (8.03%) DNS
2 11 (8.03%) Wireless
3 10 (7.30%) DHCP
4 9 (6.57%) LAN
5 8 (5.84%) VoIP
5 8 (5.84%) WAN
6 6 (4.38%) Internet
6 6 (4.38%) VPN
7 3 (2.19%) Firewall
8 2 (1.46%) LDAP
8 2 (1.46%) Network Security
8 2 (1.46%) SAN
8 2 (1.46%) Skype
8 2 (1.46%) Wi-Fi
9 1 (0.73%) ATM
9 1 (0.73%) Ethernet
9 1 (0.73%) Unified Communications
9 1 (0.73%) VSAN
9 1 (0.73%) WebEx
Database & Business Intelligence
1 1 (0.73%) BusinessObjects
1 1 (0.73%) Crystal Reports
1 1 (0.73%) Electronic Patient Records
1 1 (0.73%) Essbase
1 1 (0.73%) SQL Server
Development Applications
1 4 (2.92%) JIRA
2 1 (0.73%) Jenkins
2 1 (0.73%) Sonatype Nexus
General
1 14 (10.22%) Finance
2 6 (4.38%) Banking
2 6 (4.38%) Law
3 4 (2.92%) Legal
4 3 (2.19%) Automotive
4 3 (2.19%) Manufacturing
4 3 (2.19%) Telecoms
5 2 (1.46%) Local Government
6 1 (0.73%) Financial Institution
6 1 (0.73%) Investment Banking
6 1 (0.73%) Retail
Libraries, Frameworks & Software Standards
1 3 (2.19%) CSS
1 3 (2.19%) HTML
1 3 (2.19%) jQuery
2 2 (1.46%) Software Packaging
3 1 (0.73%) MSMQ
3 1 (0.73%) XMPP
3 1 (0.73%) X-Windows
Miscellaneous
1 14 (10.22%) Blackberry
2 8 (5.84%) Analytical Skills
3 6 (4.38%) Driving Licence
4 5 (3.65%) Smartphone
5 3 (2.19%) Clustering
5 3 (2.19%) Computer Science
5 3 (2.19%) Life Science
5 3 (2.19%) Management Information System
6 2 (1.46%) iPad
6 2 (1.46%) User Experience
6 2 (1.46%) Video Conferencing
7 1 (0.73%) CMDB
7 1 (0.73%) Data Centre
7 1 (0.73%) Digital Media
7 1 (0.73%) Handset
7 1 (0.73%) iPhone
7 1 (0.73%) Mainframe
7 1 (0.73%) NHS
7 1 (0.73%) Online Banking
Operating Systems
1 97 (70.80%) Windows
2 62 (45.26%) Windows 7
3 23 (16.79%) Windows 10
4 11 (8.03%) Mac OS X
4 11 (8.03%) Windows 8
4 11 (8.03%) Windows XP
5 9 (6.57%) Windows Server 2008
6 6 (4.38%) Windows Server
7 5 (3.65%) Windows Server 2003
7 5 (3.65%) Windows Server 2012
8 4 (2.92%) Android
9 3 (2.19%) Apple iOS
10 2 (1.46%) Linux
10 2 (1.46%) Mac OS
11 1 (0.73%) Unix
11 1 (0.73%) Windows NT
11 1 (0.73%) Windows Vista
Processes & Methodologies
1 45 (32.85%) ITIL
2 16 (11.68%) Service Management
3 10 (7.30%) Problem Management
4 9 (6.57%) Root Cause Analysis
5 8 (5.84%) Information Security
6 7 (5.11%) Incident Management
6 7 (5.11%) ITIL V3
7 6 (4.38%) Asset Management
8 5 (3.65%) Change Management
8 5 (3.65%) Service Delivery
9 4 (2.92%) Time Management
10 3 (2.19%) Analytics
10 3 (2.19%) Network Load Balancing
10 3 (2.19%) Release Management
10 3 (2.19%) Web Analytics
10 3 (2.19%) Workflow
11 2 (1.46%) Application Packaging
11 2 (1.46%) E-Commerce
11 2 (1.46%) Quality Management
11 2 (1.46%) Wealth Management
Programming Languages
1 5 (3.65%) SQL
2 4 (2.92%) PowerShell
3 3 (2.19%) JavaScript
3 3 (2.19%) PHP
4 2 (1.46%) Perl
4 2 (1.46%) Shell Script
4 2 (1.46%) VBScript
5 1 (0.73%) C#
5 1 (0.73%) PL/SQL
Qualifications
1 13 (9.49%) ITIL Certification
2 10 (7.30%) Microsoft Certification
3 9 (6.57%) SC Cleared
3 9 (6.57%) Security Cleared
4 8 (5.84%) MCP
5 5 (3.65%) Degree
5 5 (3.65%) MCSE
6 4 (2.92%) CCNA
6 4 (2.92%) Cisco Certification
7 3 (2.19%) MCSA
8 2 (1.46%) A+ Certification
8 2 (1.46%) DBS Check
9 1 (0.73%) CCAA
9 1 (0.73%) CCENT
9 1 (0.73%) Citrix Certification
9 1 (0.73%) ECDL
Quality Assurance & Compliance
1 25 (18.25%) SLA
2 2 (1.46%) QA
3 1 (0.73%) PMO
3 1 (0.73%) Sarbanes-Oxley
System Software
1 74 (54.01%) Active Directory
2 16 (11.68%) VMware Infrastructure
3 12 (8.76%) vSphere
4 11 (8.03%) Virtual Desktop
5 5 (3.65%) XenApp
6 4 (2.92%) Firmware
6 4 (2.92%) Microsoft App-V
6 4 (2.92%) Terminal Services
7 2 (1.46%) XenDesktop
8 1 (0.73%) VMware ESXi
Systems Management
1 14 (10.22%) SCCM
2 4 (2.92%) EdgeSight
2 4 (2.92%) Tivoli Storage Manager
3 3 (2.19%) AirWatch
4 2 (1.46%) Backup Exec
4 2 (1.46%) NetBackup
4 2 (1.46%) Norton AntiVirus
4 2 (1.46%) SafeCom
4 2 (1.46%) Symantec Endpoint Protection
5 1 (0.73%) ITRS Geneos
5 1 (0.73%) Nagios
5 1 (0.73%) OpenView
5 1 (0.73%) SCOrch
5 1 (0.73%) ServiceCenter
5 1 (0.73%) vCenter Server
Vendors
1 55 (40.15%) Microsoft
2 29 (21.17%) Cisco
3 24 (17.52%) Citrix
4 21 (15.33%) VMware
5 10 (7.30%) LANDesk
6 9 (6.57%) HP
7 8 (5.84%) Apple
8 4 (2.92%) Remedy
8 4 (2.92%) ServiceNow
8 4 (2.92%) Sophos
8 4 (2.92%) Wyse
9 3 (2.19%) Oracle
9 3 (2.19%) Symantec
10 2 (1.46%) Dell
10 2 (1.46%) EMC
10 2 (1.46%) IBM
10 2 (1.46%) Lotus
10 2 (1.46%) NetApp
10 2 (1.46%) Reuters
10 2 (1.46%) SAP
Farnham, Surrey
Brightred Resourcing Limited
Rate: From £100 to £120 per day
Posted: Yesterday
London
Ebury
Rate: £150.00 - £175.00 per day
Posted: Yesterday
London
Global Technology Solutions Ltd
Rate: £120 - £150 per day
Posted: 2 days ago