2nd Line Support Analyst Contract Job Trends in the South West

Second Line Support Analyst
England > South West

The median Second Line Support Analyst daily rate in the South West is £275, according to job vacancies posted in the 6 months leading up to 19 September 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
19 Sep 2025
Same period 2024 Same period 2023
Rank 120 139 153
Rank change year-on-year +19 +14 +15
Contract jobs requiring a 2nd Line Support Analyst 2 1 2
As % of all contract jobs advertised in the South West 0.10% 0.038% 0.062%
As % of the Job Titles category 0.11% 0.041% 0.065%
Number of daily rates quoted 2 1 1
10th Percentile - - -
25th Percentile £263 - -
Median daily rate (50th Percentile) £275 £180 £320
Median % change year-on-year +52.78% -43.75% +82.86%
75th Percentile £288 - -
90th Percentile - - -
England median daily rate £263 £236 £195
% change year-on-year +11.11% +21.15% -4.88%

All Contract IT Job Vacancies
South West

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the South West with a recognized job title 1,761 2,454 3,096
% of contract IT jobs with a recognized job title 89.21% 92.60% 95.82%
Number of daily rates quoted 1,017 1,483 2,111
10th Percentile £225 £225 £300
25th Percentile £363 £413 £413
Median daily rate (50th Percentile) £500 £513 £538
Median % change year-on-year -2.44% -4.65% +2.38%
75th Percentile £625 £619 £638
90th Percentile £713 £700 £713
England median daily rate £508 £525 £550
% change year-on-year -3.33% -4.55% -
Number of hourly rates quoted 214 259 281
10th Percentile £13.50 £14.41 £18.28
25th Percentile £18.19 £40.00 £40.85
Median hourly rate £25.15 £67.50 £60.00
Median % change year-on-year -62.74% +12.50% +9.09%
75th Percentile £63.75 £72.50 £70.66
90th Percentile £68.53 £75.00 £83.40
England median hourly rate £25.15 £46.18 £45.00
% change year-on-year -45.54% +2.62% +73.08%

2nd Line Support Analyst
Job Vacancy Trend in the South West

Job postings that featured 2nd Line Support Analyst in the job title as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for 2nd Line Support Analyst in the South West

2nd Line Support Analyst
Daily Rate Trend in the South West

Contractor daily rate distribution trend for 2nd Line Support Analyst job vacancies in the South West.

Contractor daily rate distribution trend for 2nd Line Support Analyst job vacancies in the South West

2nd Line Support Analyst
Hourly Rate Trend in the South West

Contractor hourly rate distribution trend for 2nd Line Support Analyst job vacancies in the South West.

Contractor hourly rate distribution trend for 2nd Line Support Analyst job vacancies in the South West

2nd Line Support Analyst
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the South West region over the 6 months to 19 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Somerset - 2 £275 - 2
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 9 Co-occurring Skills and Capabilities in the South West

For the 6 months to 19 September 2025, 2nd Line Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South West region featuring 2nd Line Support Analyst in the job title.

1 2 (100.00%) Windows
1 2 (100.00%) SLA
1 2 (100.00%) Service Delivery
1 2 (100.00%) Smartphone
1 2 (100.00%) SC Cleared
1 2 (100.00%) Security Cleared
1 2 (100.00%) PABX
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Customer Service

2nd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 2 (100.00%) Microsoft 365
Communications & Networking
1 2 (100.00%) PABX
Miscellaneous
1 2 (100.00%) Smartphone
Operating Systems
1 2 (100.00%) Windows
Processes & Methodologies
1 2 (100.00%) Customer Service
1 2 (100.00%) Service Delivery
Qualifications
1 2 (100.00%) SC Cleared
1 2 (100.00%) Security Cleared
Quality Assurance & Compliance
1 2 (100.00%) SLA