The median contractor rate for a 2nd Line Support Engineer was £158 per day in advertised job vacancies in the South West during the 3 months to 29 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support Engineer
England / South West
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 127 114 133
Rank change year-on-year -13 +19  
Contract jobs requiring a 2nd Line Support Engineer 15 22 16
As % of all contract IT jobs advertised in the South West 0.58% 0.76% 0.51%
As % of the Job Titles category 0.61% 0.79% 0.54%
Number of daily rates quoted 2 5 7
Median daily rate £158 £140 £125
Median daily rate % change year-on-year +12.50% +12.00%  
90% offered a daily rate of more than £152 £116 £118
10% offered a daily rate of more than £164 £198 £180
UK excluding London median daily rate £150 £160 £148
% change year-on-year -6.25% +8.47%  
Number of hourly rates quoted 2 6 0
Median hourly rate £14.89 £15.00 -
Median hourly rate % change year-on-year -0.75% -  
UK excluding London median hourly rate £14.88 £15.00 £15.00
% change year-on-year -0.83% -  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the South West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
South West
Contract job vacancies with a job title containing a recognized job role 2456 2802 2989
As % of all contract IT job vacancies advertised in the South West 95.23% 96.42% 95.83%
Number of daily rates quoted 1562 1815 1867
Median daily rate £386 £375 £375
Median daily rate % change year-on-year +3.00% -  
90% offered a daily rate of more than £220 £250 £248
10% offered a daily rate of more than £520 £500 £510
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 155 182 147
Median hourly rate £38.50 £39.00 £30.00
Median hourly rate % change year-on-year -1.28% +30.00%  
90% offered a hourly rate of more than £11.22 £13.00 £11.00
10% offered a hourly rate of more than £50.00 £49.90 £44.50
UK excluding London median hourly rate £17.50 £19.50 £17.00
% change year-on-year -10.25% +14.70%  

2nd Line Support Engineer
Job Vacancy Trend in the South West

The job posting trend of jobs advertised in the South West that featured 2nd Line Support Engineer in the job title.

Job vacancy trend for 2nd Line Support Engineer in the South West

2nd Line Support Engineer
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support Engineer in the South West.

Contractor daily rate trend for 2nd Line Support Engineer in the South West

2nd Line Support Engineer
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support Engineer in the South West.

Contractor hourly rate trend for 2nd Line Support Engineer in the South West

2nd Line Support Engineer
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the South West region over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +2 4 - -
Somerset +5 3 - -
Gloucestershire +4 3 £165 +17.85%
Bristol 0 3 - -
Dorset +4 1 £150 +20.00%
Devon - 1 - -
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the South West

For the 6 months to 29 March 2017, 2nd Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region featuring 2nd Line Support Engineer in the job title.

1 25 (80.65%) Windows
2 21 (67.74%) Active Directory
3 16 (51.61%) Windows 7
4 9 (29.03%) Microsoft
4 9 (29.03%) ITIL
5 8 (25.81%) Security Cleared
6 7 (22.58%) SLA
6 7 (22.58%) Windows Server
6 7 (22.58%) Office 365
7 6 (19.35%) Windows 10
7 6 (19.35%) MS Office
7 6 (19.35%) MS Exchange
8 5 (16.13%) Cisco
8 5 (16.13%) WAN
8 5 (16.13%) HP
8 5 (16.13%) Apple
8 5 (16.13%) SC Cleared
8 5 (16.13%) Windows Server 2012
9 4 (12.90%) Incident Management
9 4 (12.90%) Wireless
9 4 (12.90%) VPN
9 4 (12.90%) MS Excel
10 3 (9.68%) HNC
10 3 (9.68%) C
10 3 (9.68%) TCP/IP
10 3 (9.68%) Dell
10 3 (9.68%) CCNA
10 3 (9.68%) Cisco Certification
10 3 (9.68%) Toshiba
10 3 (9.68%) Service Delivery

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (19.35%) MS Exchange
2 2 (6.45%) Exchange Server 2010
3 1 (3.23%) Exchange Server 2007
3 1 (3.23%) Exchange Server 2013
Applications
1 6 (19.35%) MS Office
2 4 (12.90%) MS Excel
Cloud Services
1 7 (22.58%) Office 365
Communications & Networking
1 5 (16.13%) WAN
2 4 (12.90%) VPN
2 4 (12.90%) Wireless
3 3 (9.68%) TCP/IP
4 2 (6.45%) DHCP
4 2 (6.45%) Firewall
4 2 (6.45%) LAN
5 1 (3.23%) DNS
5 1 (3.23%) Ethernet
5 1 (3.23%) Remote Desktop
5 1 (3.23%) VoIP
General
1 1 (3.23%) Banking
Libraries, Frameworks & Software Standards
1 2 (6.45%) ADO
Miscellaneous
1 3 (9.68%) Data Centre
1 3 (9.68%) RSA SecurID
1 3 (9.68%) Smartphone
2 1 (3.23%) BYOD
2 1 (3.23%) Driving Licence
2 1 (3.23%) Handset
2 1 (3.23%) iPad
Operating Systems
1 25 (80.65%) Windows
2 16 (51.61%) Windows 7
3 7 (22.58%) Windows Server
4 6 (19.35%) Windows 10
5 5 (16.13%) Windows Server 2012
6 3 (9.68%) Android
6 3 (9.68%) Windows Server 2008
7 2 (6.45%) Windows 8
7 2 (6.45%) Windows Server 2003
8 1 (3.23%) Mac OS X
8 1 (3.23%) Windows XP
Processes & Methodologies
1 9 (29.03%) ITIL
2 4 (12.90%) Incident Management
3 3 (9.68%) Change Management
3 3 (9.68%) ITIL V3
3 3 (9.68%) ITSM
3 3 (9.68%) Service Delivery
4 1 (3.23%) Fault Analysis
4 1 (3.23%) Line Management
4 1 (3.23%) Mobile Device Management
Programming Languages
1 3 (9.68%) C
Qualifications
1 8 (25.81%) Security Cleared
2 5 (16.13%) SC Cleared
3 3 (9.68%) CCNA
3 3 (9.68%) Cisco Certification
3 3 (9.68%) DV Cleared
3 3 (9.68%) HNC
4 1 (3.23%) DBS Check
Quality Assurance & Compliance
1 7 (22.58%) SLA
System Software
1 21 (67.74%) Active Directory
2 1 (3.23%) Hyper-V
2 1 (3.23%) Virtual Desktop
Systems Management
1 1 (3.23%) SCCM
Vendors
1 9 (29.03%) Microsoft
2 5 (16.13%) Apple
2 5 (16.13%) Cisco
2 5 (16.13%) HP
3 3 (9.68%) Dell
3 3 (9.68%) Toshiba
4 2 (6.45%) VMware
5 1 (3.23%) Citrix