Period
to 22 January 2019

The following table provides summary statistics for contract job vacancies advertised in Wiltshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 22 January 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
South West > Wiltshire
6 months to
22 Jan 2019
Same period 2018 Same period 2017
Rank 34 48 42
Rank change year-on-year +14 -6 +8
Contract jobs citing Service Management 101 34 48
As % of all contract IT jobs advertised in Wiltshire 5.39% 3.10% 3.81%
As % of the Processes & Methodologies category 6.30% 3.74% 4.53%
Number of daily rates quoted 58 22 34
Wiltshire median daily rate £425 £475 £320
Median daily rate % change year-on-year -10.53% +48.44% -14.67%
10th Percentile £95 £385 £136
90th Percentile £583 £500 £546
South West median daily rate £425 £475 £363
% change year-on-year -10.53% +31.03% -3.33%
Number of hourly rates quoted 1 0 4
Wiltshire median hourly rate £68.39 - £43.00
10th Percentile £68.20 - £40.50
90th Percentile £68.59 - £47.50
South West median hourly rate £40.00 £13.20 £29.75
% change year-on-year +203.09% -55.64% +44.24%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Wiltshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Wiltshire
Contract vacancies with a requirement for process or methodology skills 1,602 910 1,060
As % of all contract IT jobs advertised in Wiltshire 85.44% 82.88% 84.06%
Number of daily rates quoted 1,048 636 750
Wiltshire median daily rate £475 £425 £400
Median daily rate % change year-on-year +11.76% +6.25% +6.67%
10th Percentile £313 £296 £255
90th Percentile £650 £613 £575
South West median daily rate £425 £400 £375
% change year-on-year +6.25% +6.67% -
Number of hourly rates quoted 34 13 33
Wiltshire median hourly rate £45.00 £27.50 £38.50
Median hourly rate % change year-on-year +63.64% -28.57% +13.24%
10th Percentile £29.23 £13.00 £16.70
90th Percentile £49.50 £38.75 £47.50
South West median hourly rate £40.00 £31.00 £36.00
% change year-on-year +29.03% -13.89% -8.28%

Service Management
Job Vacancy Trend in Wiltshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Wiltshire.

Job vacancy trend for Service Management in Wiltshire

Service Management
Contractor Daily Rate Trend in Wiltshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Wiltshire.

Contractor daily rate trend for Service Management in Wiltshire

Service Management
Contractor Daily Rate Histogram in Wiltshire

The daily rate distribution of IT jobs citing Service Management in Wiltshire over the 6 months to 22 January 2019.

Contractor daily rate histogram for Service Management in Wiltshire

Service Management
Contractor Hourly Rate Trend in Wiltshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Wiltshire.

Contractor hourly rate trend for Service Management in Wiltshire

Service Management
Contract Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Wiltshire region over the 6 months to 22 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salisbury - 33 £425 - 1
Corsham -6 21 £531 +11.84%
Swindon -17 12 £438 -12.50% 3
Trowbridge - 7 £100 -
Chippenham -6 2 £400 -8.52%
Service Management
South West

For the 6 months to 22 January 2019, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Wiltshire region with a requirement for Service Management.

1 72 (71.29%) Security Cleared
2 53 (52.48%) ITIL
3 45 (44.55%) SC Cleared
4 31 (30.69%) Windows
5 28 (27.72%) DV Cleared
6 27 (26.73%) Windows 7
7 26 (25.74%) Customer Engagement
7 26 (25.74%) SCCM
8 25 (24.75%) Windows Server 2008
9 24 (23.76%) Agile Software Development
10 23 (22.77%) Microsoft App-V
10 23 (22.77%) User Acceptance Testing
10 23 (22.77%) Compatibility Testing
10 23 (22.77%) MSI
10 23 (22.77%) PowerShell
10 23 (22.77%) Software Distribution
10 23 (22.77%) Mentoring
11 18 (17.82%) ITIL V3
12 17 (16.83%) Finance
13 14 (13.86%) Service Delivery
13 14 (13.86%) VPN
13 14 (13.86%) Telecoms
13 14 (13.86%) Stakeholder Management
14 13 (12.87%) Military
15 12 (11.88%) Application Packaging
16 10 (9.90%) Programme Management
16 10 (9.90%) Microsoft
16 10 (9.90%) Infrastructure Management
16 10 (9.90%) Service Design
17 9 (8.91%) Capacity Management

Service Management
Co-occurring IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (4.95%) SharePoint
2 3 (2.97%) Apache
3 2 (1.98%) Confluence
4 1 (0.99%) IIS
4 1 (0.99%) MS Exchange
4 1 (0.99%) SharePoint 2010
4 1 (0.99%) SharePoint 2013
4 1 (0.99%) Tomcat
Applications
1 5 (4.95%) Microsoft Project
2 2 (1.98%) Microsoft Excel
2 2 (1.98%) Microsoft Office
Business Applications
1 1 (0.99%) SAP CRM
Cloud Services
1 8 (7.92%) Amazon AWS
2 6 (5.94%) Microsoft Azure
3 3 (2.97%) PaaS
4 2 (1.98%) Cloud Computing
4 2 (1.98%) IaaS
5 1 (0.99%) Office 365
5 1 (0.99%) SaaS
Communications & Networking
1 14 (13.86%) VPN
2 7 (6.93%) Intranet
2 7 (6.93%) Junos
3 5 (4.95%) Intrusion Detection
4 4 (3.96%) Software-Defined Networking
5 3 (2.97%) WAN
6 2 (1.98%) Firewall
6 2 (1.98%) LAN
6 2 (1.98%) Skype
6 2 (1.98%) VSAN
7 1 (0.99%) Bluetooth
7 1 (0.99%) SAN
7 1 (0.99%) VoIP
7 1 (0.99%) Wi-Fi
7 1 (0.99%) Wireless
7 1 (0.99%) ZigBee
7 1 (0.99%) Z-Wave
Database & Business Intelligence
1 2 (1.98%) Amazon Redshift
2 1 (0.99%) Enterprise Data Warehouse
2 1 (0.99%) Oracle Database
Development Applications
1 23 (22.77%) MSI
2 2 (1.98%) Bitbucket
2 2 (1.98%) JIRA
General
1 17 (16.83%) Finance
2 14 (13.86%) Telecoms
3 13 (12.87%) Military
4 9 (8.91%) Manufacturing
5 8 (7.92%) Electronics
5 8 (7.92%) Marketing
6 1 (0.99%) Retail
Job Titles
1 23 (22.77%) Applications Packager
2 16 (15.84%) Analyst
3 11 (10.89%) Service Analyst
4 10 (9.90%) DV Cleared Application Packager
5 8 (7.92%) Architect
6 7 (6.93%) Service Desk Analyst
7 6 (5.94%) Business Analyst
7 6 (5.94%) Designer
7 6 (5.94%) Service Manager
8 5 (4.95%) Test Manager
9 4 (3.96%) Applications Architect
9 4 (3.96%) Delivery Manager
9 4 (3.96%) Environment Manager
9 4 (3.96%) Service Management Analyst
10 3 (2.97%) Consultant
10 3 (2.97%) Network Engineer
10 3 (2.97%) SC Cleared Application Packager
10 3 (2.97%) Service Architect
10 3 (2.97%) Test Environment Manager
11 2 (1.98%) AWS Consultant
Libraries, Frameworks & Software Standards
1 2 (1.98%) Software Packaging
2 1 (0.99%) .NET
2 1 (0.99%) .NET Framework
2 1 (0.99%) Middleware
Miscellaneous
1 8 (7.92%) Self-Motivation
2 7 (6.93%) iPhone
2 7 (6.93%) Wiki
3 6 (5.94%) Management Information System
4 3 (2.97%) Analytical Skills
4 3 (2.97%) Private Cloud
5 2 (1.98%) Data Centre
5 2 (1.98%) PKI
6 1 (0.99%) Driving Licence
6 1 (0.99%) Enterprise Software
6 1 (0.99%) Fat Client
6 1 (0.99%) Raspberry Pi
6 1 (0.99%) Thin Client
Operating Systems
1 31 (30.69%) Windows
2 27 (26.73%) Windows 7
3 25 (24.75%) Windows Server 2008
4 3 (2.97%) Windows 10
4 3 (2.97%) Windows Server
5 1 (0.99%) Linux
5 1 (0.99%) Mac OS X
Processes & Methodologies
1 53 (52.48%) ITIL
2 26 (25.74%) Customer Engagement
3 24 (23.76%) Agile Software Development
4 23 (22.77%) Compatibility Testing
4 23 (22.77%) Mentoring
4 23 (22.77%) Software Distribution
4 23 (22.77%) User Acceptance Testing
5 18 (17.82%) ITIL V3
6 14 (13.86%) Service Delivery
6 14 (13.86%) Stakeholder Management
7 12 (11.88%) Application Packaging
8 10 (9.90%) Infrastructure Management
8 10 (9.90%) Programme Management
8 10 (9.90%) Service Design
9 9 (8.91%) Capacity Management
9 9 (8.91%) Validation
10 8 (7.92%) Business Intelligence
10 8 (7.92%) Configuration Management
10 8 (7.92%) Digital Marketing
10 8 (7.92%) Problem-Solving
Programming Languages
1 23 (22.77%) PowerShell
2 2 (1.98%) SQL
3 1 (0.99%) Groovy
3 1 (0.99%) Java
3 1 (0.99%) JavaScript
3 1 (0.99%) Python
Qualifications
1 72 (71.29%) Security Cleared
2 45 (44.55%) SC Cleared
3 28 (27.72%) DV Cleared
4 8 (7.92%) Cisco Certification
5 6 (5.94%) ISEB
6 5 (4.95%) (ISC)2 CCSP
6 5 (4.95%) CISSP
7 3 (2.97%) Degree
7 3 (2.97%) MAPM
8 2 (1.98%) APMP
8 2 (1.98%) CCNA
8 2 (1.98%) CCNP
8 2 (1.98%) CCSP
9 1 (0.99%) A+ Certification
9 1 (0.99%) BPSS Clearance
9 1 (0.99%) ITIL Certification
9 1 (0.99%) Microsoft Certification
System Software
1 23 (22.77%) Microsoft App-V
2 9 (8.91%) Active Directory
3 4 (3.96%) VMware Infrastructure
4 2 (1.98%) VMware ESXi
5 1 (0.99%) Microsoft Virtual Server
5 1 (0.99%) Virtual Servers
5 1 (0.99%) VMware NSX
Systems Management
1 26 (25.74%) SCCM
2 5 (4.95%) Norton AntiVirus
2 5 (4.95%) Symantec Endpoint Protection
3 3 (2.97%) Single Sign-On
4 2 (1.98%) Terraform
4 2 (1.98%) vCenter Server
5 1 (0.99%) Cisco Prime
5 1 (0.99%) SCOM
Vendors
1 10 (9.90%) Microsoft
2 9 (8.91%) SAP
3 7 (6.93%) HP
4 6 (5.94%) Cisco
5 5 (4.95%) FireEye
5 5 (4.95%) McAfee
5 5 (4.95%) Symantec
5 5 (4.95%) Tripwire
6 4 (3.96%) VMware
7 2 (1.98%) Atlassian
8 1 (0.99%) Citrix
8 1 (0.99%) Oracle
8 1 (0.99%) Riverbed