Service Management Contracts in Wiltshire

Service Management
South West > Wiltshire

The following table provides summary statistics for contract job vacancies advertised in Wiltshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 20 29 18
Rank change year-on-year +9 -11 -2
Contract jobs citing Service Management 90 67 71
As % of all contract jobs advertised in Wiltshire 9.53% 6.07% 7.92%
As % of the Processes & Methodologies category 11.57% 6.59% 8.59%
Number of daily rates quoted 82 59 56
10th Percentile £425 £450 £413
25th Percentile £463 £513 £475
Median daily rate (50th Percentile) £500 £575 £535
Median % change year-on-year -13.04% +7.48% +7.00%
75th Percentile £549 £706 £600
90th Percentile £675 £725 £675
South West median daily rate £525 £575 £525
% change year-on-year -8.70% +9.52% +10.53%
Number of hourly rates quoted 0 0 1
10th Percentile - - -
25th Percentile - - £49.25
Median hourly rate - - £50.50
75th Percentile - - £51.75
90th Percentile - - -
South West median hourly rate £47.50 £65.00 £33.00
% change year-on-year -26.92% +96.97% -34.00%

All Process and Methodology Skills
Wiltshire

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Wiltshire with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 778 1,016 827
As % of all contract IT jobs advertised in Wiltshire 82.42% 92.03% 92.20%
Number of daily rates quoted 566 853 591
10th Percentile £315 £400 £350
25th Percentile £463 £467 £425
Median daily rate (50th Percentile) £545 £575 £524
Median % change year-on-year -5.22% +9.84% +4.70%
75th Percentile £675 £675 £613
90th Percentile £725 £725 £675
South West median daily rate £525 £549 £500
% change year-on-year -4.37% +9.80% +7.53%
Number of hourly rates quoted 17 14 24
10th Percentile £12.00 £60.45 £15.26
25th Percentile - £62.75 £29.75
Median hourly rate £14.54 £68.15 £59.25
Median % change year-on-year -78.66% +15.02% +18.50%
75th Percentile £30.25 £77.50 £69.05
90th Percentile £47.75 £85.25 £73.50
South West median hourly rate £48.00 £61.50 £48.75
% change year-on-year -21.95% +26.16% +8.33%

Service Management
Job Vacancy Trend in Wiltshire

Job postings citing Service Management as a proportion of all IT jobs advertised in Wiltshire.

Job vacancy trend for Service Management in Wiltshire

Service Management
Contractor Daily Rate Trend in Wiltshire

3-month moving average daily rate quoted in jobs citing Service Management in Wiltshire.

Daily rate trend for Service Management in Wiltshire

Service Management
Daily Rate Histogram in Wiltshire

Daily rate distribution for jobs citing Service Management in Wiltshire over the 6 months to 27 April 2024.

Daily rate histogram for Service Management in Wiltshire

Service Management
Contractor Hourly Rate Trend in Wiltshire

3-month moving average hourly rates quoted in jobs citing Service Management in Wiltshire.

Hourly rate trend for Service Management in Wiltshire

Service Management
Contract Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Wiltshire region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Corsham +5 69 £500 -9.09% 5
Swindon +13 2 - - 3
Salisbury +7 2 £320 +60.00% 2
Service Management
South West

Service Management
Co-occurring Skills and Capabilities in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 43 (47.78%) Confluence
2 40 (44.44%) SharePoint
3 35 (38.89%) SharePoint Server
4 5 (5.56%) Microsoft Exchange
5 2 (2.22%) Skype for Business
Applications
1 10 (11.11%) Microsoft Office
Business Applications
1 10 (11.11%) Remedy ITSM
Cloud Services
1 38 (42.22%) Azure
2 36 (40.00%) Azure Stack
3 8 (8.89%) Power Platform
4 3 (3.33%) Microsoft 365
5 1 (1.11%) OneDrive
5 1 (1.11%) PowerApps
Communications & Networking
1 37 (41.11%) Firewall
2 35 (38.89%) BGP
3 7 (7.78%) VSAN
4 4 (4.44%) DHCP
4 4 (4.44%) DNS
4 4 (4.44%) Skype
5 2 (2.22%) LAN
5 2 (2.22%) SMTP
5 2 (2.22%) TCP/IP
5 2 (2.22%) Unified Communications
5 2 (2.22%) WAN
6 1 (1.11%) Network Security
6 1 (1.11%) Software-Defined Networking
Database & Business Intelligence
1 7 (7.78%) Power BI
Development Applications
1 43 (47.78%) JIRA
2 1 (1.11%) Bitbucket
General
1 62 (68.89%) Social Skills
2 21 (23.33%) Public Sector
3 18 (20.00%) Organisational Skills
4 10 (11.11%) Analytical Skills
5 3 (3.33%) Finance
6 2 (2.22%) Electronics
6 2 (2.22%) Manufacturing
6 2 (2.22%) Marketing
6 2 (2.22%) Military
6 2 (2.22%) Telecoms
7 1 (1.11%) Fire and Rescue
7 1 (1.11%) Police
7 1 (1.11%) Publishing
Job Titles
1 18 (20.00%) Microsoft Engineer
2 14 (15.56%) Analyst
3 10 (11.11%) Infrastructure Engineer
4 7 (7.78%) Service Analyst
4 7 (7.78%) Service Manager
5 6 (6.67%) Author
5 6 (6.67%) Virtualisation Engineer
6 5 (5.56%) Service Management Analyst
6 5 (5.56%) Technical Author
7 4 (4.44%) Applications Manager
8 3 (3.33%) Problem Manager
8 3 (3.33%) Wintel Engineer
9 2 (2.22%) Capacity Manager
9 2 (2.22%) Delivery Manager
9 2 (2.22%) Programme Manager
9 2 (2.22%) Service Delivery Manager
9 2 (2.22%) Service Desk Analyst
9 2 (2.22%) Service Desk Engineer
9 2 (2.22%) Technical Analyst
9 2 (2.22%) Technical Business Analyst
Libraries, Frameworks & Software Standards
1 6 (6.67%) Flash
2 1 (1.11%) .NET
2 1 (1.11%) .NET Framework
Miscellaneous
1 37 (41.11%) Private Cloud
2 17 (18.89%) PKI
3 8 (8.89%) Management Information System
4 6 (6.67%) Clustering
5 3 (3.33%) CMDB
5 3 (3.33%) Data Centre
6 1 (1.11%) Onboarding
6 1 (1.11%) Security Operations Centre
Operating Systems
1 41 (45.56%) Windows
2 6 (6.67%) Windows 10
3 4 (4.44%) Windows Server
4 2 (2.22%) Windows 7
4 2 (2.22%) Windows Server 2012
Processes & Methodologies
1 58 (64.44%) ITIL
2 47 (52.22%) ITSM
3 39 (43.33%) Capacity Management
4 36 (40.00%) Network Management
4 36 (40.00%) Security Monitoring
5 21 (23.33%) Agile
6 18 (20.00%) Continuous Improvement
7 13 (14.44%) Change Control
8 12 (13.33%) NsoIT
9 11 (12.22%) Backlog Management
9 11 (12.22%) Knowledge Transfer
10 10 (11.11%) Infrastructure Engineering
11 8 (8.89%) Business Intelligence
11 8 (8.89%) Critical Thinking
11 8 (8.89%) System Testing
11 8 (8.89%) Waterfall
12 7 (7.78%) Project Management
13 6 (6.67%) Computer Science
13 6 (6.67%) Network Virtualisation
13 6 (6.67%) Validation
Programming Languages
1 5 (5.56%) PowerShell
2 4 (4.44%) SQL
Qualifications
1 76 (84.44%) Security Cleared
2 47 (52.22%) DV Cleared
3 34 (37.78%) SC Cleared
4 16 (17.78%) Degree
5 14 (15.56%) Microsoft Certification
6 7 (7.78%) CCNA
6 7 (7.78%) Cisco Certification
7 6 (6.67%) Master's Degree
7 6 (6.67%) VMware Certified Professional (VCP)
8 4 (4.44%) BPSS Clearance
8 4 (4.44%) Chartered Engineer
9 2 (2.22%) ITIL Certification
10 1 (1.11%) CCNP
10 1 (1.11%) MCSE
Quality Assurance & Compliance
1 35 (38.89%) Government Security Classifications
2 13 (14.44%) JSP 440
3 3 (3.33%) SLA
4 1 (1.11%) Accessibility
4 1 (1.11%) Cyber Essentials
4 1 (1.11%) ISO/IEC 27001
System Software
1 10 (11.11%) VMware Infrastructure
2 7 (7.78%) VMware ESXi
2 7 (7.78%) VMware NSX
3 4 (4.44%) Active Directory
3 4 (4.44%) Microsoft Virtual Server
3 4 (4.44%) Virtual Servers
4 2 (2.22%) Virtual Desktop
Systems Management
1 29 (32.22%) SCOM
2 15 (16.67%) OPNET
3 7 (7.78%) vCenter Server
4 3 (3.33%) SCCM
5 2 (2.22%) Active Directory Federation Services
5 2 (2.22%) WSUS
6 1 (1.11%) Ansible
6 1 (1.11%) Progress Chef
6 1 (1.11%) Puppet
Vendors
1 57 (63.33%) Microsoft
2 43 (47.78%) Atlassian
3 10 (11.11%) Remedy
3 10 (11.11%) VMware
4 7 (7.78%) Cisco
5 4 (4.44%) SolarWinds
6 2 (2.22%) Darktrace
6 2 (2.22%) SAP
6 2 (2.22%) Veeam
7 1 (1.11%) Splunk