Period
to 20 August 2018

The following table provides summary statistics for contract job vacancies advertised in Wiltshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 20 August 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
South West > Wiltshire
6 months to
20 Aug 2018
Same period 2017 Same period 2016
Rank 40 40 52
Rank change year-on-year 0 +12 -12
Contract jobs citing Service Management 54 55 34
As % of all contract IT jobs advertised in Wiltshire 4.21% 4.12% 2.68%
As % of the Processes & Methodologies category 4.95% 4.79% 3.29%
Number of daily rates quoted 27 32 31
Wiltshire median daily rate £475 £475 £350
Median daily rate % change year-on-year - +35.71% -12.50%
10th Percentile £410 £365 £160
90th Percentile £584 £649 £550
South West median daily rate £425 £450 £350
% change year-on-year -5.50% +28.50% -12.50%
Number of hourly rates quoted 1 2 0
Wiltshire median hourly rate £110.00 £42.00 -
Median hourly rate % change year-on-year +161.90% - -
South West median hourly rate £40.50 £42.00 £10.75
% change year-on-year -3.58% +290.70% -64.61%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Wiltshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Wiltshire
Contract vacancies with a requirement for process or methodology skills 1,092 1,149 1,033
As % of all contract IT jobs advertised in Wiltshire 85.05% 86.07% 81.27%
Number of daily rates quoted 726 743 710
Wiltshire median daily rate £438 £415 £380
Median daily rate % change year-on-year +5.42% +9.21% -5.00%
10th Percentile £300 £262 £256
90th Percentile £600 £575 £575
South West median daily rate £420 £400 £375
% change year-on-year +5.00% +6.67% -
Number of hourly rates quoted 37 28 25
Wiltshire median hourly rate £42.00 £37.50 £37.00
Median hourly rate % change year-on-year +12.00% +1.35% +76.19%
10th Percentile £16.60 £13.00 £18.05
90th Percentile £47.20 £44.35 £66.05
South West median hourly rate £41.00 £39.50 £37.50
% change year-on-year +3.80% +5.33% +3.59%

Service Management
Job Vacancy Trend in Wiltshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Wiltshire.

Job vacancy trend for Service Management in Wiltshire

Service Management
Contractor Daily Rate Trend in Wiltshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Wiltshire.

Contractor daily rate trend for Service Management in Wiltshire

Service Management
Contractor Daily Rate Histogram in Wiltshire

The daily rate distribution of IT jobs citing Service Management in Wiltshire over the 6 months to 20 August 2018.

Contractor daily rate histogram for Service Management in Wiltshire

Service Management
Contractor Hourly Rate Trend in Wiltshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Wiltshire.

Contractor hourly rate trend for Service Management in Wiltshire

Service Management
Contract Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Wiltshire region over the 6 months to 20 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salisbury - 15 £475 - 5
Corsham +2 11 £450 -5.26% 1
Swindon -21 7 £525 +20.00% 8
Chippenham -1 4 - - 2
Trowbridge - 2 £110 -
Service Management
South West

For the 6 months to 20 August 2018, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Wiltshire region with a requirement for Service Management.

1 44 (81.48%) Security Cleared
2 23 (42.59%) ITIL
3 22 (40.74%) DV Cleared
4 16 (29.63%) Cisco
5 14 (25.93%) Microsoft
5 14 (25.93%) PRINCE2
5 14 (25.93%) SC Cleared
6 13 (24.07%) Stakeholder Management
6 13 (24.07%) WAN
6 13 (24.07%) Cisco Certification
7 12 (22.22%) Service Delivery
7 12 (22.22%) LAN
7 12 (22.22%) Incident Management
7 12 (22.22%) Infrastructure Management
8 11 (20.37%) Management Information System
9 10 (18.52%) VMware
9 10 (18.52%) Agile Software Development
9 10 (18.52%) VMware Infrastructure
9 10 (18.52%) CCNP
9 10 (18.52%) Cisco Prime
9 10 (18.52%) Capacity Management
9 10 (18.52%) Customer Engagement
9 10 (18.52%) Security Patching
10 9 (16.67%) Service Design
10 9 (16.67%) Python
10 9 (16.67%) Windows
10 9 (16.67%) VoIP
11 8 (14.81%) EIGRP
11 8 (14.81%) BGP
11 8 (14.81%) Project Management

Service Management
Co-occurring IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.70%) IBM Notes
1 2 (3.70%) SharePoint
1 2 (3.70%) SharePoint 2010
1 2 (3.70%) SharePoint 2013
Applications
1 8 (14.81%) Microsoft Project
2 1 (1.85%) Microsoft Office
Cloud Services
1 7 (12.96%) Amazon AWS
1 7 (12.96%) Microsoft Azure
2 2 (3.70%) Office 365
Communications & Networking
1 13 (24.07%) WAN
2 12 (22.22%) LAN
3 9 (16.67%) VoIP
4 8 (14.81%) BGP
4 8 (14.81%) EIGRP
4 8 (14.81%) SMS
4 8 (14.81%) Wireshark
5 7 (12.96%) Cisco Nexus
5 7 (12.96%) NX-OS
6 6 (11.11%) Software-Defined Networking
7 3 (5.56%) Intrusion Detection
8 2 (3.70%) DHCP
8 2 (3.70%) DNS
8 2 (3.70%) Ethernet
8 2 (3.70%) Firewall
8 2 (3.70%) Intranet
8 2 (3.70%) Junos
8 2 (3.70%) TCP/IP
8 2 (3.70%) VPN
9 1 (1.85%) SNMP
Development Applications
1 4 (7.41%) MSI
2 2 (3.70%) JIRA
General
1 8 (14.81%) Finance
2 4 (7.41%) Telecoms
3 2 (3.70%) Military
4 1 (1.85%) Electronics
4 1 (1.85%) Manufacturing
4 1 (1.85%) Marketing
Job Titles
1 11 (20.37%) Network Engineer
2 10 (18.52%) Senior Network Engineer
3 9 (16.67%) Architect
4 7 (12.96%) Service Manager
5 6 (11.11%) DV Cleared Network Engineer
6 4 (7.41%) Applications Packager
6 4 (7.41%) Procurement Manager
6 4 (7.41%) Project Manager
6 4 (7.41%) Service Architect
6 4 (7.41%) Transition Manager
7 3 (5.56%) Consultant
7 3 (5.56%) DV Cleared Application Packager
7 3 (5.56%) Enterprise Architect
7 3 (5.56%) Enterprise Solutions Architect
7 3 (5.56%) Service Transition Manager
8 2 (3.70%) Procurement Project Manager
8 2 (3.70%) Product Manager
8 2 (3.70%) Service Desk Engineer
8 2 (3.70%) Service Management Manager
8 2 (3.70%) Service Management Project Manager
Libraries, Frameworks & Software Standards
1 1 (1.85%) VML
1 1 (1.85%) XML
Miscellaneous
1 11 (20.37%) Management Information System
2 4 (7.41%) Self-Motivation
3 2 (3.70%) Fat Client
3 2 (3.70%) Hybrid Cloud
3 2 (3.70%) iPhone
3 2 (3.70%) Thin Client
3 2 (3.70%) Wiki
4 1 (1.85%) CMDB
4 1 (1.85%) Data Centre
Operating Systems
1 9 (16.67%) Windows
2 8 (14.81%) Windows 7
3 4 (7.41%) Windows Server 2008
4 2 (3.70%) Android
4 2 (3.70%) Windows 10
5 1 (1.85%) Linux
Processes & Methodologies
1 23 (42.59%) ITIL
2 14 (25.93%) PRINCE2
3 13 (24.07%) Stakeholder Management
4 12 (22.22%) Incident Management
4 12 (22.22%) Infrastructure Management
4 12 (22.22%) Service Delivery
5 10 (18.52%) Agile Software Development
5 10 (18.52%) Capacity Management
5 10 (18.52%) Customer Engagement
5 10 (18.52%) Security Patching
6 9 (16.67%) Service Design
7 8 (14.81%) Project Management
7 8 (14.81%) Stakeholder Engagement
8 7 (12.96%) ITIL V3
8 7 (12.96%) Scrum
9 6 (11.11%) ArchiMate
9 6 (11.11%) Case Management
9 6 (11.11%) Product Management
9 6 (11.11%) Target Operating Model
10 5 (9.26%) Root Cause Analysis
Programming Languages
1 9 (16.67%) Python
2 5 (9.26%) C
3 4 (7.41%) PowerShell
Qualifications
1 44 (81.48%) Security Cleared
2 22 (40.74%) DV Cleared
3 14 (25.93%) SC Cleared
4 13 (24.07%) Cisco Certification
5 10 (18.52%) CCNP
6 4 (7.41%) CISSP
7 3 (5.56%) (ISC)2 CCSP
8 2 (3.70%) APMP
9 1 (1.85%) CISA
9 1 (1.85%) CISM
9 1 (1.85%) ISTQB
9 1 (1.85%) ISTQB Foundation Certification
9 1 (1.85%) ITIL Certification
9 1 (1.85%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 2 (3.70%) SLA
2 1 (1.85%) JSP 440
2 1 (1.85%) PMO
2 1 (1.85%) QA
System Software
1 10 (18.52%) VMware Infrastructure
2 4 (7.41%) Active Directory
2 4 (7.41%) Microsoft App-V
3 1 (1.85%) Docker
Systems Management
1 10 (18.52%) Cisco Prime
2 8 (14.81%) Opsview
3 6 (11.11%) Single Sign-On
4 4 (7.41%) SCCM
5 3 (5.56%) Norton AntiVirus
5 3 (5.56%) Symantec Endpoint Protection
6 1 (1.85%) Kubernetes
Vendors
1 16 (29.63%) Cisco
2 14 (25.93%) Microsoft
3 10 (18.52%) VMware
4 3 (5.56%) FireEye
4 3 (5.56%) McAfee
4 3 (5.56%) Symantec
4 3 (5.56%) Tripwire
5 2 (3.70%) Atlassian
5 2 (3.70%) Citrix
5 2 (3.70%) HP
5 2 (3.70%) Lotus
6 1 (1.85%) Fujitsu
6 1 (1.85%) Google
6 1 (1.85%) Micro Focus
6 1 (1.85%) SAP
6 1 (1.85%) ServiceNow
6 1 (1.85%) Splunk