Period
to 23 October 2018

The following table provides summary statistics for contract job vacancies advertised in Wiltshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 23 October 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
South West > Wiltshire
6 months to
23 Oct 2018
Same period 2017 Same period 2016
Rank 35 42 41
Rank change year-on-year +7 -1 +10
Contract jobs citing Service Management 80 55 49
As % of all contract IT jobs advertised in Wiltshire 4.97% 4.36% 3.94%
As % of the Processes & Methodologies category 5.74% 5.04% 4.74%
Number of daily rates quoted 39 31 41
Wiltshire median daily rate £450 £475 £325
Median daily rate % change year-on-year -5.26% +46.15% -18.75%
10th Percentile £301 £363 £150
90th Percentile £555 £506 £550
South West median daily rate £425 £450 £350
% change year-on-year -5.56% +28.57% -12.50%
Number of hourly rates quoted 1 1 2
Wiltshire median hourly rate £110.00 £42.00 £45.00
Median hourly rate % change year-on-year +161.90% -6.67% -
10th Percentile £105.00 £41.00 £42.50
90th Percentile £115.00 £43.00 £47.50
South West median hourly rate £40.00 £42.00 £18.50
% change year-on-year -4.76% +127.03% -17.78%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Wiltshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Wiltshire
Contract vacancies with a requirement for process or methodology skills 1,393 1,092 1,034
As % of all contract IT jobs advertised in Wiltshire 86.58% 86.60% 83.12%
Number of daily rates quoted 890 727 720
Wiltshire median daily rate £450 £420 £385
Median daily rate % change year-on-year +7.14% +9.09% -0.65%
10th Percentile £313 £286 £255
90th Percentile £625 £575 £575
South West median daily rate £425 £400 £375
% change year-on-year +6.25% +6.67% -
Number of hourly rates quoted 48 24 22
Wiltshire median hourly rate £42.50 £37.50 £37.25
Median hourly rate % change year-on-year +13.33% +0.67% +28.45%
10th Percentile £17.50 £13.00 £12.65
90th Percentile £47.50 £42.33 £73.83
South West median hourly rate £41.53 £35.00 £35.00
% change year-on-year +18.66% - -6.67%

Service Management
Job Vacancy Trend in Wiltshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Wiltshire.

Job vacancy trend for Service Management in Wiltshire

Service Management
Contractor Daily Rate Trend in Wiltshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Wiltshire.

Contractor daily rate trend for Service Management in Wiltshire

Service Management
Contractor Daily Rate Histogram in Wiltshire

The daily rate distribution of IT jobs citing Service Management in Wiltshire over the 6 months to 23 October 2018.

Contractor daily rate histogram for Service Management in Wiltshire

Service Management
Contractor Hourly Rate Trend in Wiltshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Wiltshire.

Contractor hourly rate trend for Service Management in Wiltshire

Service Management
Contract Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Wiltshire region over the 6 months to 23 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salisbury - 27 £440 - 4
Corsham -1 18 £464 -2.25% 2
Swindon -27 9 £438 - 8
Trowbridge - 4 £100 -
Chippenham -4 2 £400 -8.52% 2
Service Management
South West

For the 6 months to 23 October 2018, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Wiltshire region with a requirement for Service Management.

1 63 (78.75%) Security Cleared
2 33 (41.25%) ITIL
3 29 (36.25%) SC Cleared
4 23 (28.75%) DV Cleared
5 19 (23.75%) Stakeholder Management
6 18 (22.50%) Customer Engagement
7 17 (21.25%) Windows
8 16 (20.00%) Infrastructure Management
9 15 (18.75%) ITIL V3
9 15 (18.75%) Capacity Management
9 15 (18.75%) Windows 7
9 15 (18.75%) Service Delivery
10 14 (17.50%) Finance
10 14 (17.50%) Service Design
11 13 (16.25%) User Acceptance Testing
11 13 (16.25%) Cisco
12 12 (15.00%) MSI
12 12 (15.00%) Microsoft App-V
12 12 (15.00%) Compatibility Testing
12 12 (15.00%) SCCM
12 12 (15.00%) PowerShell
12 12 (15.00%) Windows Server 2008
12 12 (15.00%) Software Distribution
12 12 (15.00%) Mentoring
13 11 (13.75%) Microsoft
13 11 (13.75%) VPN
14 10 (12.50%) WAN
14 10 (12.50%) PRINCE2
14 10 (12.50%) Configuration Management
14 10 (12.50%) Cisco Certification

Service Management
Co-occurring IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (5.00%) SharePoint
2 2 (2.50%) SharePoint 2010
2 2 (2.50%) SharePoint 2013
3 1 (1.25%) Apache
3 1 (1.25%) IBM Notes
3 1 (1.25%) IIS
3 1 (1.25%) Tomcat
Applications
1 7 (8.75%) Microsoft Project
2 2 (2.50%) Microsoft Excel
Cloud Services
1 8 (10.00%) Amazon AWS
1 8 (10.00%) Microsoft Azure
2 2 (2.50%) Cloud Computing
3 1 (1.25%) PaaS
3 1 (1.25%) SaaS
Communications & Networking
1 11 (13.75%) VPN
2 10 (12.50%) WAN
3 9 (11.25%) LAN
4 6 (7.50%) Software-Defined Networking
4 6 (7.50%) VoIP
5 5 (6.25%) BGP
5 5 (6.25%) EIGRP
5 5 (6.25%) Wireshark
6 4 (5.00%) Cisco Nexus
6 4 (5.00%) Intranet
6 4 (5.00%) Junos
6 4 (5.00%) NX-OS
6 4 (5.00%) SMS
7 2 (2.50%) Intrusion Detection
8 1 (1.25%) DHCP
8 1 (1.25%) Ethernet
8 1 (1.25%) Firewall
8 1 (1.25%) TCP/IP
8 1 (1.25%) Wi-Fi
8 1 (1.25%) ZigBee
Database & Business Intelligence
1 1 (1.25%) Oracle Database
Development Applications
1 12 (15.00%) MSI
General
1 14 (17.50%) Finance
2 7 (8.75%) Military
3 6 (7.50%) Telecoms
4 4 (5.00%) Electronics
4 4 (5.00%) Manufacturing
4 4 (5.00%) Marketing
Job Titles
1 12 (15.00%) Applications Packager
1 12 (15.00%) Architect
2 9 (11.25%) Network Engineer
3 7 (8.75%) Senior Network Engineer
4 6 (7.50%) Designer
4 6 (7.50%) DV Cleared Application Packager
5 5 (6.25%) Analyst
5 5 (6.25%) Test Manager
6 4 (5.00%) Applications Architect
6 4 (5.00%) DV Cleared Network Engineer
6 4 (5.00%) Environment Manager
6 4 (5.00%) Procurement Manager
6 4 (5.00%) Service Architect
7 3 (3.75%) Project Manager
7 3 (3.75%) Service Analyst
7 3 (3.75%) Service Design Architect
7 3 (3.75%) Service Desk Analyst
7 3 (3.75%) Test Environment Manager
8 2 (2.50%) Business Analyst
8 2 (2.50%) IT Manager
Libraries, Frameworks & Software Standards
1 1 (1.25%) Middleware
Miscellaneous
1 7 (8.75%) Management Information System
2 6 (7.50%) Self-Motivation
3 4 (5.00%) iPhone
3 4 (5.00%) Wiki
4 2 (2.50%) Analytical Skills
4 2 (2.50%) Fat Client
4 2 (2.50%) Thin Client
5 1 (1.25%) CMDB
5 1 (1.25%) Enterprise Software
5 1 (1.25%) Private Cloud
5 1 (1.25%) Raspberry Pi
Operating Systems
1 17 (21.25%) Windows
2 15 (18.75%) Windows 7
3 12 (15.00%) Windows Server 2008
4 2 (2.50%) Windows 10
5 1 (1.25%) Android
5 1 (1.25%) Linux
5 1 (1.25%) Mac OS X
Processes & Methodologies
1 33 (41.25%) ITIL
2 19 (23.75%) Stakeholder Management
3 18 (22.50%) Customer Engagement
4 16 (20.00%) Infrastructure Management
5 15 (18.75%) Capacity Management
5 15 (18.75%) ITIL V3
5 15 (18.75%) Service Delivery
6 14 (17.50%) Service Design
7 13 (16.25%) User Acceptance Testing
8 12 (15.00%) Compatibility Testing
8 12 (15.00%) Mentoring
8 12 (15.00%) Software Distribution
9 10 (12.50%) Agile Software Development
9 10 (12.50%) Configuration Management
9 10 (12.50%) PRINCE2
10 8 (10.00%) Availability Management
10 8 (10.00%) Incident Management
11 7 (8.75%) Problem-Solving
11 7 (8.75%) Security Patching
11 7 (8.75%) Target Operating Model
Programming Languages
1 12 (15.00%) PowerShell
2 6 (7.50%) Python
3 1 (1.25%) C
3 1 (1.25%) Groovy
3 1 (1.25%) Java
3 1 (1.25%) JavaScript
Qualifications
1 63 (78.75%) Security Cleared
2 29 (36.25%) SC Cleared
3 23 (28.75%) DV Cleared
4 10 (12.50%) Cisco Certification
5 7 (8.75%) CCNP
6 6 (7.50%) ISEB
7 3 (3.75%) CISSP
7 3 (3.75%) Degree
7 3 (3.75%) MAPM
8 2 (2.50%) (ISC)2 CCSP
9 1 (1.25%) APMP
9 1 (1.25%) BPSS Clearance
9 1 (1.25%) CCNA
9 1 (1.25%) CISA
9 1 (1.25%) CISM
9 1 (1.25%) ITIL Certification
Quality Assurance & Compliance
1 2 (2.50%) SLA
2 1 (1.25%) QA
System Software
1 12 (15.00%) Microsoft App-V
2 7 (8.75%) VMware Infrastructure
3 6 (7.50%) Active Directory
Systems Management
1 12 (15.00%) SCCM
2 7 (8.75%) Cisco Prime
3 5 (6.25%) Opsview
4 4 (5.00%) Single Sign-On
5 2 (2.50%) Norton AntiVirus
5 2 (2.50%) Symantec Endpoint Protection
Vendors
1 13 (16.25%) Cisco
2 11 (13.75%) Microsoft
3 7 (8.75%) VMware
4 4 (5.00%) HP
4 4 (5.00%) SAP
5 2 (2.50%) Citrix
5 2 (2.50%) FireEye
5 2 (2.50%) McAfee
5 2 (2.50%) Symantec
5 2 (2.50%) Tripwire
6 1 (1.25%) Fujitsu
6 1 (1.25%) Google
6 1 (1.25%) Lotus
6 1 (1.25%) Oracle
6 1 (1.25%) Riverbed