Period
to 20 November 2017

The following table provides summary statistics for contract job vacancies advertised in Wiltshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
South West > Wiltshire
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 38 36 51
Rank change year-on-year -2 +15 +15
Contract jobs citing Service Management 58 57 46
As % of all contract IT jobs advertised in Wiltshire 4.66% 4.47% 3.00%
As % of the Processes & Methodologies category 5.48% 5.45% 3.79%
Number of daily rates quoted 33 47 29
Wiltshire median daily rate £475 £320 £400
Median daily rate % change year-on-year +48.44% -20.00% -13.51%
10th Percentile £367 £150 £230
90th Percentile £505 £550 £570
South West median daily rate £475 £325 £400
% change year-on-year +46.15% -18.75% -
Number of hourly rates quoted 0 3 0
Wiltshire median hourly rate - £45.00 -
South West median hourly rate £11.20 £29.75 £22.50
% change year-on-year -62.36% +32.22% -10.00%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Wiltshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Wiltshire
Contract vacancies with a requirement for process or methodology skills 1058 1045 1213
As % of all contract IT jobs advertised in Wiltshire 85.05% 81.96% 79.23%
Number of daily rates quoted 713 756 830
Wiltshire median daily rate £425 £400 £385
Median daily rate % change year-on-year +6.25% +3.90% -3.75%
10th Percentile £290 £257 £255
90th Percentile £590 £575 £538
South West median daily rate £400 £375 £375
% change year-on-year +6.67% - -
Number of hourly rates quoted 16 23 33
Wiltshire median hourly rate £33.50 £38.50 £34.00
Median hourly rate % change year-on-year -12.99% +13.24% +23.64%
10th Percentile £13.00 £13.30 £13.83
90th Percentile £40.75 £47.50 £45.65
South West median hourly rate £35.00 £31.50 £38.89
% change year-on-year +11.11% -18.99% +49.56%

Service Management
Job Vacancy Trend in Wiltshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Wiltshire.

Job vacancy trend for Service Management in Wiltshire

Service Management
Contractor Daily Rate Trend in Wiltshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Wiltshire.

Contractor daily rate trend for Service Management in Wiltshire

Service Management
Contractor Daily Rate Histogram in Wiltshire

The daily rate distribution of IT jobs citing Service Management in Wiltshire over the 6 months to 20 November 2017.

Contractor daily rate histogram for Service Management in Wiltshire

Service Management
Contractor Hourly Rate Trend in Wiltshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Wiltshire.

Contractor hourly rate trend for Service Management in Wiltshire

Service Management
Contract Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Wiltshire region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +13 26 £450 +2.86%
Corsham -7 15 £475 +47.29% 1
Chippenham +15 7 £437 -
Service Management
South West

For the 6 months to 20 November 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Wiltshire region with a requirement for Service Management.

1 25 (43.10%) Security Cleared
2 24 (41.38%) ITIL
3 18 (31.03%) Agile Software Development
4 15 (25.86%) VMware
5 14 (24.14%) Telecoms
5 14 (24.14%) Active Directory
6 13 (22.41%) Incident Management
6 13 (22.41%) DV Cleared
7 12 (20.69%) Finance
7 12 (20.69%) HP
7 12 (20.69%) Cisco
7 12 (20.69%) CA
8 11 (18.97%) Business Intelligence
8 11 (18.97%) Cisco Certification
8 11 (18.97%) PRINCE2
8 11 (18.97%) Computer Science
8 11 (18.97%) Degree
9 10 (17.24%) Banking
9 10 (17.24%) Configuration Management
9 10 (17.24%) Project Management
9 10 (17.24%) Change Management
9 10 (17.24%) Management Information System
10 9 (15.52%) ITIL Certification
10 9 (15.52%) EMC
10 9 (15.52%) Scrum
10 9 (15.52%) SC Cleared
10 9 (15.52%) Release Management
10 9 (15.52%) DevOps
11 8 (13.79%) (ISC)2 CCSP
11 8 (13.79%) FireEye

Service Management
Co-occurring IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (1.72%) Microsoft Excel
1 1 (1.72%) Microsoft Office
Business Applications
1 4 (6.90%) Oracle EBS
2 1 (1.72%) Oracle EBS R12
2 1 (1.72%) Oracle Payables
Communications & Networking
1 8 (13.79%) Intrusion Detection
2 5 (8.62%) Ethernet
2 5 (8.62%) MPLS
3 4 (6.90%) SAN
4 3 (5.17%) BGP
4 3 (5.17%) Cisco Nexus
4 3 (5.17%) EIGRP
4 3 (5.17%) LAN
4 3 (5.17%) NAS
4 3 (5.17%) NX-OS
4 3 (5.17%) SMS
4 3 (5.17%) VoIP
4 3 (5.17%) WAN
4 3 (5.17%) Wireshark
5 2 (3.45%) Internet
6 1 (1.72%) VPN
Database & Business Intelligence
1 4 (6.90%) Oracle BI EE
Development Applications
1 2 (3.45%) Visual Studio
General
1 14 (24.14%) Telecoms
2 12 (20.69%) Finance
3 10 (17.24%) Banking
4 7 (12.07%) Electronics
4 7 (12.07%) Manufacturing
4 7 (12.07%) Marketing
5 3 (5.17%) Military
6 2 (3.45%) Publishing
Job Titles
1 16 (27.59%) Analyst
2 8 (13.79%) Incident Manager
3 7 (12.07%) Consultant
4 5 (8.62%) Automation Analyst
5 4 (6.90%) Network Engineer
5 4 (6.90%) Network Specialist
5 4 (6.90%) Operational Security Analyst
5 4 (6.90%) Operations Analyst
5 4 (6.90%) Security Analyst
5 4 (6.90%) Security Operations Analyst
6 3 (5.17%) Architect
6 3 (5.17%) EMC Storage Consultant
6 3 (5.17%) Functional Analyst
6 3 (5.17%) HP Storage Consultant
6 3 (5.17%) Operations Engineer
6 3 (5.17%) Oracle Analyst
6 3 (5.17%) Security Engineer
6 3 (5.17%) Senior Network Engineer
6 3 (5.17%) Storage Consultant
6 3 (5.17%) Test Manager
Miscellaneous
1 11 (18.97%) Computer Science
2 10 (17.24%) Management Information System
3 5 (8.62%) Analytical Skills
4 4 (6.90%) Enterprise Storage
4 4 (6.90%) Replication
5 3 (5.17%) CESG
5 3 (5.17%) CESG CLAS
6 2 (3.45%) PDA
6 2 (3.45%) Taxonomies
7 1 (1.72%) Mainframe
7 1 (1.72%) Reference Data
7 1 (1.72%) Video Conferencing
Operating Systems
1 2 (3.45%) Windows
1 2 (3.45%) Windows 10
1 2 (3.45%) Windows 7
1 2 (3.45%) Windows 8
2 1 (1.72%) Linux
2 1 (1.72%) Unix
Processes & Methodologies
1 24 (41.38%) ITIL
2 18 (31.03%) Agile Software Development
3 13 (22.41%) Incident Management
4 11 (18.97%) Business Intelligence
4 11 (18.97%) PRINCE2
5 10 (17.24%) Change Management
5 10 (17.24%) Configuration Management
5 10 (17.24%) Project Management
6 9 (15.52%) DevOps
6 9 (15.52%) Release Management
6 9 (15.52%) Scrum
7 8 (13.79%) Capacity Management
7 8 (13.79%) Problem Management
7 8 (13.79%) SIEM
7 8 (13.79%) Vulnerability Management
8 7 (12.07%) Business Transformation
8 7 (12.07%) Digital Marketing
8 7 (12.07%) DNA
8 7 (12.07%) Programme Management
9 5 (8.62%) Network Management
Programming Languages
1 3 (5.17%) Python
Qualifications
1 25 (43.10%) Security Cleared
2 13 (22.41%) DV Cleared
3 11 (18.97%) Cisco Certification
3 11 (18.97%) Degree
4 9 (15.52%) ITIL Certification
4 9 (15.52%) SC Cleared
5 8 (13.79%) (ISC)2 CCSP
5 8 (13.79%) CISSP
6 3 (5.17%) CCNP
6 3 (5.17%) CESG Certified Professional
6 3 (5.17%) CLAS
7 2 (3.45%) Computer Science Degree
7 2 (3.45%) ISTQB
7 2 (3.45%) ISTQB Foundation Certification
8 1 (1.72%) BPSS Clearance
8 1 (1.72%) ISEB
Quality Assurance & Compliance
1 7 (12.07%) SLA
2 4 (6.90%) ISO 9001
2 4 (6.90%) QA
3 1 (1.72%) Data Quality
System Software
1 14 (24.14%) Active Directory
2 6 (10.34%) Firmware
3 3 (5.17%) VMware Infrastructure
4 1 (1.72%) Microsoft App-V
Systems Management
1 8 (13.79%) Norton AntiVirus
2 4 (6.90%) NetBackup
3 3 (5.17%) Cisco Prime
3 3 (5.17%) Opsview
Vendors
1 15 (25.86%) VMware
2 12 (20.69%) CA
2 12 (20.69%) Cisco
2 12 (20.69%) HP
3 9 (15.52%) EMC
4 8 (13.79%) ArcSight
4 8 (13.79%) FireEye
4 8 (13.79%) McAfee
4 8 (13.79%) Symantec
5 7 (12.07%) Bluefish Communications
5 7 (12.07%) SAP
6 5 (8.62%) Juniper
6 5 (8.62%) SevOne
7 4 (6.90%) Brocade
7 4 (6.90%) Hitachi
7 4 (6.90%) NetApp
7 4 (6.90%) Oracle
7 4 (6.90%) Remedy
7 4 (6.90%) Veritas
8 1 (1.72%) Capita