Period
to 19 November 2018

The median contractor rate for a 2nd Line Support was £211 per day in advertised job vacancies in Tyne and Wear during the 6 months to 19 November 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support
North East > Tyne and Wear
6 months to
19 Nov 2018
Same period 2017 Same period 2016
Rank 75 96 131
Rank change year-on-year +21 +35 -45
Contract jobs requiring a 2nd Line Support 12 3 27
As % of all contract IT jobs advertised in Tyne and Wear 1.30% 0.33% 1.14%
As % of the Job Titles category 1.37% 0.35% 1.25%
Number of daily rates quoted 2 3 13
Tyne and Wear median daily rate £211 £143 £218
Median daily rate % change year-on-year +47.99% -34.48% +1.16%
10th Percentile £130 £106 £138
90th Percentile £295 £161 £322
North East median daily rate £158 £165 £213
% change year-on-year -4.55% -22.35% +8.97%
Number of hourly rates quoted 3 0 6
Tyne and Wear median hourly rate £11.25 - £21.50
10th Percentile £10.13 - £13.75
90th Percentile £20.28 - £28.00
North East median hourly rate £13.38 - £20.75

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Tyne and Wear. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Tyne and Wear
Contract vacancies in Tyne and Wear with a recognized job title 874 857 2,168
% of contract IT jobs with a recognized job title 95.00% 94.18% 91.32%
Number of daily rates quoted 621 589 1,545
Tyne and Wear median daily rate £413 £375 £350
Median daily rate % change year-on-year +10.00% +7.14% -12.50%
10th Percentile £263 £243 £225
90th Percentile £575 £550 £514
North East median daily rate £400 £375 £350
% change year-on-year +6.67% +7.14% -12.50%
Number of hourly rates quoted 28 43 108
Tyne and Wear median hourly rate £14.89 £17.10 £27.00
Median hourly rate % change year-on-year -12.92% -36.67% +39.53%
10th Percentile £9.75 £9.50 £10.24
90th Percentile £45.60 £47.33 £33.82
North East median hourly rate £14.39 £17.48 £26.50
% change year-on-year -17.71% -34.04% +51.43%

2nd Line Support
Job Vacancy Trend in Tyne and Wear

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for 2nd Line Support in Tyne and Wear

2nd Line Support
Contractor Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support in Tyne and Wear.

Contractor daily rate trend for 2nd Line Support in Tyne and Wear

2nd Line Support
Contractor Daily Rate Histogram in Tyne and Wear

The daily rate distribution of IT jobs citing 2nd Line Support in Tyne and Wear over the 6 months to 19 November 2018.

Contractor daily rate histogram for 2nd Line Support in Tyne and Wear

2nd Line Support
Contractor Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support in Tyne and Wear.

Contractor hourly rate trend for 2nd Line Support in Tyne and Wear

2nd Line Support
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the Tyne and Wear region over the 6 months to 19 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +14 12 £211 +47.99% 1
2nd Line Support
North East

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Tyne and Wear

For the 6 months to 19 November 2018, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Tyne and Wear region featuring 2nd Line Support in the job title.

1 9 (75.00%) Windows
2 7 (58.33%) Active Directory
3 6 (50.00%) ITIL
4 5 (41.67%) Microsoft
4 5 (41.67%) HP
4 5 (41.67%) Security Cleared
4 5 (41.67%) Windows 10
5 4 (33.33%) Windows Server
5 4 (33.33%) Windows 7
5 4 (33.33%) SCCM
5 4 (33.33%) Windows Server 2003
5 4 (33.33%) Systems Management Server (SMS)
5 4 (33.33%) MS Visio
5 4 (33.33%) Microsoft Excel
5 4 (33.33%) Microsoft Office
6 3 (25.00%) LAN
6 3 (25.00%) WAN
6 3 (25.00%) DHCP
6 3 (25.00%) DNS
6 3 (25.00%) Cisco
6 3 (25.00%) Citrix
6 3 (25.00%) Juniper
6 3 (25.00%) Thin Client
6 3 (25.00%) CheckPoint
6 3 (25.00%) 3G
6 3 (25.00%) Remedy
6 3 (25.00%) McAfee
6 3 (25.00%) Wi-Fi
6 3 (25.00%) VMware
6 3 (25.00%) Service Management

2nd Line Support Skill Set
Co-occurring IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (8.33%) MS Exchange
1 1 (8.33%) SharePoint
Applications
1 4 (33.33%) Microsoft Excel
1 4 (33.33%) Microsoft Office
1 4 (33.33%) MS Visio
2 1 (8.33%) Microsoft PowerPoint
2 1 (8.33%) Microsoft Project
Cloud Services
1 2 (16.67%) Office 365
Communications & Networking
1 3 (25.00%) 3G
1 3 (25.00%) Cisco IOS
1 3 (25.00%) DHCP
1 3 (25.00%) DNS
1 3 (25.00%) F5 BIG-IP GTM
1 3 (25.00%) F5 BIG-IP LTM
1 3 (25.00%) Firewall
1 3 (25.00%) LAN
1 3 (25.00%) Network Security
1 3 (25.00%) WAN
1 3 (25.00%) Wi-Fi
2 1 (8.33%) Remote Desktop
2 1 (8.33%) WebEx
General
1 1 (8.33%) Military
Miscellaneous
1 3 (25.00%) Computer Science
1 3 (25.00%) Fat Client
1 3 (25.00%) Self-Motivation
1 3 (25.00%) Thin Client
2 1 (8.33%) Blackberry
2 1 (8.33%) Data Centre
Operating Systems
1 9 (75.00%) Windows
2 5 (41.67%) Windows 10
3 4 (33.33%) Windows 7
3 4 (33.33%) Windows Server
3 4 (33.33%) Windows Server 2003
4 3 (25.00%) Windows 8
4 3 (25.00%) Windows Server 2008
5 1 (8.33%) Android
5 1 (8.33%) Apple iOS
Processes & Methodologies
1 6 (50.00%) ITIL
2 3 (25.00%) Cryptography
2 3 (25.00%) Decision-Making
2 3 (25.00%) Escalation Management
2 3 (25.00%) Incident Management
2 3 (25.00%) Network Load Balancing
2 3 (25.00%) Network Management
2 3 (25.00%) Network Monitoring
2 3 (25.00%) Proactive Management
2 3 (25.00%) Problem-Solving
2 3 (25.00%) Service Delivery
2 3 (25.00%) Service Management
2 3 (25.00%) Software Delivery
2 3 (25.00%) Time Management
3 1 (8.33%) Infrastructure Engineering
3 1 (8.33%) ITSM
Qualifications
1 5 (41.67%) Security Cleared
2 3 (25.00%) Computer Science Degree
2 3 (25.00%) Degree
3 2 (16.67%) SC Cleared
4 1 (8.33%) A+ Certification
4 1 (8.33%) BPSS Clearance
4 1 (8.33%) DV Cleared
Quality Assurance & Compliance
1 3 (25.00%) JSP 440
1 3 (25.00%) QA
2 1 (8.33%) Disclosure Scotland
System Software
1 7 (58.33%) Active Directory
2 3 (25.00%) Microsoft App-V
2 3 (25.00%) VMware Infrastructure
2 3 (25.00%) XenApp
Systems Management
1 4 (33.33%) SCCM
1 4 (33.33%) Systems Management Server (SMS)
2 1 (8.33%) OpenView Configuration Management
Vendors
1 5 (41.67%) HP
1 5 (41.67%) Microsoft
2 3 (25.00%) CheckPoint
2 3 (25.00%) Cisco
2 3 (25.00%) Citrix
2 3 (25.00%) F5
2 3 (25.00%) Ivanti
2 3 (25.00%) Juniper
2 3 (25.00%) McAfee
2 3 (25.00%) Remedy
2 3 (25.00%) ThinPrint
2 3 (25.00%) VMware
3 2 (16.67%) Xerox
4 1 (8.33%) Bomgar