Period
to 24 November 2017

The median contractor rate for a 2nd Line Support was £165 per day in advertised job vacancies in the North East during the 6 months to 24 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support
England > North East
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 95 130 95
Rank change year-on-year +35 -35 -4
Contract jobs requiring a 2nd Line Support 5 33 26
As % of all contract IT jobs advertised in the North East 0.41% 1.23% 1.28%
As % of the Job Titles category 0.43% 1.34% 1.35%
Number of daily rates quoted 5 16 8
North East median daily rate £165 £213 £195
Median daily rate % change year-on-year -22.35% +8.97% +13.04%
10th Percentile £114 £138 £138
90th Percentile £213 £290 £245
England median daily rate £145 £160 £163
% change year-on-year -9.38% -1.54% -1.52%
Number of hourly rates quoted 0 9 12
North East median hourly rate - £21.50 £17.77
Median hourly rate % change year-on-year - +20.99% +31.63%
England median hourly rate £14.88 £15.38 £15.00
% change year-on-year -3.25% +2.50% -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the North East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
North East
Contract vacancies in the North East with a recognized job title 1157 2461 1926
% of contract IT jobs with a recognized job title 94.68% 91.83% 94.64%
Number of daily rates quoted 765 1674 1193
North East median daily rate £375 £350 £400
Median daily rate % change year-on-year +7.14% -12.50% +11.11%
10th Percentile £225 £225 £241
90th Percentile £550 £525 £575
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 54 125 119
North East median hourly rate £17.49 £26.50 £17.77
Median hourly rate % change year-on-year -34.00% +49.13% +16.52%
10th Percentile £9.50 £10.25 £11.17
90th Percentile £47.73 £30.85 £36.05
England median hourly rate £18.50 £18.50 £18.00
% change year-on-year - +2.78% +9.09%

2nd Line Support
Job Vacancy Trend in the North East

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in the North East.

Job vacancy trend for 2nd Line Support in the North East

2nd Line Support
Contractor Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support in the North East.

Contractor daily rate trend for 2nd Line Support in the North East

2nd Line Support
Contractor Hourly Rate Trend in the North East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support in the North East.

Contractor hourly rate trend for 2nd Line Support in the North East

2nd Line Support
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the North East region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +36 3 £143 -34.48%
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in the North East

For the 6 months to 24 November 2017, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region featuring 2nd Line Support in the job title.

1 5 (100.00%) Windows
2 3 (60.00%) DHCP
2 3 (60.00%) DNS
2 3 (60.00%) Microsoft
2 3 (60.00%) Active Directory
2 3 (60.00%) VMware
2 3 (60.00%) VMware Infrastructure
2 3 (60.00%) Windows 7
2 3 (60.00%) SCCM
2 3 (60.00%) Windows Server
3 2 (40.00%) XenApp
3 2 (40.00%) Software Delivery
3 2 (40.00%) Windows 10
3 2 (40.00%) ThinPrint
3 2 (40.00%) SC Cleared
3 2 (40.00%) Security Cleared
3 2 (40.00%) Windows 8
3 2 (40.00%) Windows Server 2008
3 2 (40.00%) Wi-Fi
3 2 (40.00%) Fat Client
3 2 (40.00%) Microsoft App-V
3 2 (40.00%) AppSense
3 2 (40.00%) Thin Client
3 2 (40.00%) Windows Server 2003
3 2 (40.00%) Systems Management Server (SMS)
3 2 (40.00%) 3G
3 2 (40.00%) Citrix
4 1 (20.00%) SAN
4 1 (20.00%) TCP/IP
4 1 (20.00%) VoIP

2nd Line Support Skill Set
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (20.00%) Amazon AWS
1 1 (20.00%) IaaS
1 1 (20.00%) Microsoft Azure
1 1 (20.00%) Office 365
1 1 (20.00%) PaaS
1 1 (20.00%) SaaS
Communications & Networking
1 3 (60.00%) DHCP
1 3 (60.00%) DNS
2 2 (40.00%) 3G
2 2 (40.00%) Wi-Fi
3 1 (20.00%) Firewall
3 1 (20.00%) NAS
3 1 (20.00%) Remote Desktop
3 1 (20.00%) SAN
3 1 (20.00%) TCP/IP
3 1 (20.00%) VoIP
Database & Business Intelligence
1 1 (20.00%) Amazon RDS
General
1 1 (20.00%) Finance
Miscellaneous
1 2 (40.00%) Fat Client
1 2 (40.00%) Thin Client
Operating Systems
1 5 (100.00%) Windows
2 3 (60.00%) Windows 7
2 3 (60.00%) Windows Server
3 2 (40.00%) Windows 10
3 2 (40.00%) Windows 8
3 2 (40.00%) Windows Server 2003
3 2 (40.00%) Windows Server 2008
Processes & Methodologies
1 2 (40.00%) Software Delivery
2 1 (20.00%) ITIL
2 1 (20.00%) Patch Management
2 1 (20.00%) Software Deployment
Qualifications
1 2 (40.00%) SC Cleared
1 2 (40.00%) Security Cleared
System Software
1 3 (60.00%) Active Directory
1 3 (60.00%) VMware Infrastructure
2 2 (40.00%) Microsoft App-V
2 2 (40.00%) XenApp
3 1 (20.00%) Hyper-V
Systems Management
1 3 (60.00%) SCCM
2 2 (40.00%) Systems Management Server (SMS)
3 1 (20.00%) AirWatch
3 1 (20.00%) WSUS
Vendors
1 3 (60.00%) Microsoft
1 3 (60.00%) VMware
2 2 (40.00%) AppSense
2 2 (40.00%) Citrix
2 2 (40.00%) ThinPrint