Period
to 24 July 2017

The following table provides summary statistics for contract job vacancies advertised in Tyne and Wear with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 24 July 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
North East > Tyne and Wear
6 months to
24 Jul 2017
Same period 2016 Same period 2015
Rank 44 80 34
Rank change year-on-year +36 -46 -10
Contract jobs citing Service Management 55 76 65
As % of all contract IT jobs advertised in Tyne and Wear 5.84% 3.41% 5.07%
As % of the Processes & Methodologies category 6.59% 3.90% 6.42%
Number of daily rates quoted 37 58 54
Tyne and Wear median daily rate £400 £303 £368
Median daily rate % change year-on-year +32.23% -17.69% +24.10%
10th Percentile £328 £204 £125
90th Percentile £668 £401 £526
North East median daily rate £400 £310 £375
% change year-on-year +29.03% -17.33% +26.63%
Number of hourly rates quoted 7 0 0
Tyne and Wear median hourly rate £24.50 - -
North East median hourly rate £17.50 - -

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Tyne and Wear with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Tyne and Wear
Contract job vacancies with a requirement for process and methodology skills 834 1947 1012
As % of all contract IT job vacancies advertised in Tyne and Wear 88.63% 87.39% 79.00%
Number of daily rates quoted 572 1311 648
Tyne and Wear median daily rate £380 £325 £375
Median daily rate % change year-on-year +16.92% -13.33% +15.38%
10th Percentile £263 £223 £237
90th Percentile £538 £500 £538
North East median daily rate £375 £325 £375
% change year-on-year +15.38% -13.33% +15.38%
Number of hourly rates quoted 31 90 52
Tyne and Wear median hourly rate £30.00 £28.00 £13.25
Median hourly rate % change year-on-year +7.14% +111.32% -28.38%
10th Percentile £10.13 £14.55 £10.50
90th Percentile £43.00 £36.00 £28.75
North East median hourly rate £25.00 £28.00 £13.50
% change year-on-year -10.71% +107.41% -20.59%

Service Management
Job Vacancy Trend in Tyne and Wear

Job postings citing Service Management as a percentage of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for Service Management in Tyne and Wear

Service Management
Contractor Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Tyne and Wear.

Contractor daily rate trend for Service Management in Tyne and Wear

Service Management
Contractor Daily Rate Histogram in Tyne and Wear

The daily rate distribution of IT jobs citing Service Management in Tyne and Wear over the 6 months to 24 July 2017.

Contractor daily rate histogram for Service Management in Tyne and Wear

Service Management
Contractor Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Tyne and Wear.

Contractor hourly rate trend for Service Management in Tyne and Wear

Service Management
Contractor Hourly Rate Histogram in Tyne and Wear

The hourly rate distribution of IT jobs citing Service Management in Tyne and Wear over the 6 months to 24 July 2017.

Contractor hourly rate histogram for Service Management in Tyne and Wear

Service Management
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Tyne and Wear region over the 6 months to 24 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +35 52 £438 +44.63% 4
Sunderland +8 3 £400 +23.08%
Service Management
North East

For the 6 months to 24 July 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Tyne and Wear region with a requirement for Service Management.

1 44 (80.00%) ITIL
2 21 (38.18%) ITSM
3 20 (36.36%) Security Cleared
4 19 (34.55%) LAN
4 19 (34.55%) WAN
5 14 (25.45%) Network Design
6 12 (21.82%) Change Management
7 11 (20.00%) Microsoft
8 10 (18.18%) Juniper
8 10 (18.18%) CheckPoint
8 10 (18.18%) F5
8 10 (18.18%) Degree
9 9 (16.36%) Fortinet
9 9 (16.36%) DV Cleared
9 9 (16.36%) ITIL V3
9 9 (16.36%) FortiGate
9 9 (16.36%) Riverbed
9 9 (16.36%) Network Architecture
9 9 (16.36%) Cisco Certification
9 9 (16.36%) Cisco
9 9 (16.36%) CCIE
9 9 (16.36%) CCNP
9 9 (16.36%) CCIP
9 9 (16.36%) CCDP
9 9 (16.36%) Oracle
9 9 (16.36%) Wi-Fi
9 9 (16.36%) Wireless
9 9 (16.36%) Service Delivery
9 9 (16.36%) CCSA
9 9 (16.36%) CCSE

Service Management
Co-occurring IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (9.09%) SharePoint
1 5 (9.09%) Tuxedo
1 5 (9.09%) WebLogic
2 3 (5.45%) MS Exchange
3 2 (3.64%) Drupal
Applications
1 4 (7.27%) Microsoft Excel
2 3 (5.45%) Microsoft PowerPoint
3 2 (3.64%) Microsoft Office
3 2 (3.64%) MS Visio
Business Applications
1 2 (3.64%) Oracle EBS
Communications & Networking
1 19 (34.55%) LAN
1 19 (34.55%) WAN
2 9 (16.36%) Wi-Fi
2 9 (16.36%) Wireless
3 8 (14.55%) Firewall
4 6 (10.91%) BIG-IP
5 2 (3.64%) F5 BIG-IP LTM
5 2 (3.64%) Network Security
6 1 (1.82%) Cisco ASA
6 1 (1.82%) Cisco Wireless
6 1 (1.82%) F5 BIG-IP GTM
6 1 (1.82%) SMS
6 1 (1.82%) Software-Defined Networking
Database & Business Intelligence
1 4 (7.27%) SQL Server
2 3 (5.45%) Oracle Reports
3 2 (3.64%) GIS
3 2 (3.64%) MongoDB
3 2 (3.64%) Oracle Database
3 2 (3.64%) RDBMS
3 2 (3.64%) Relational Database
3 2 (3.64%) SQL Server 2005
3 2 (3.64%) SQL Server Integration Services
3 2 (3.64%) SQLPlus
Development Applications
1 2 (3.64%) SQL Server Management Studio (SSMS)
1 2 (3.64%) Toad
2 1 (1.82%) Cucumber
2 1 (1.82%) Git (software)
2 1 (1.82%) HP UFT
2 1 (1.82%) Jenkins
2 1 (1.82%) JIRA
2 1 (1.82%) Selenium
General
1 7 (12.73%) Finance
2 4 (7.27%) Military
2 4 (7.27%) Telecoms
Job Titles
1 11 (20.00%) Architect
2 9 (16.36%) Infrastructure Architect
3 8 (14.55%) Network Engineer
3 8 (14.55%) Service Manager
4 7 (12.73%) Operations Engineer
4 7 (12.73%) Senior Operations Engineer
5 5 (9.09%) IT Manager
5 5 (9.09%) IT Services Manager
6 4 (7.27%) Administrator
6 4 (7.27%) Delivery Manager
7 3 (5.45%) Server Engineer
8 2 (3.64%) 3rd Line Support
8 2 (3.64%) Business Manager
8 2 (3.64%) DBA
8 2 (3.64%) Network Architect
8 2 (3.64%) Security Engineer
8 2 (3.64%) Senior DBA
8 2 (3.64%) Senior Network Engineer
8 2 (3.64%) Senior Network Security Engineer
8 2 (3.64%) Senior Security Engineer
Libraries, Frameworks & Software Standards
1 1 (1.82%) Ruby on Rails
Miscellaneous
1 6 (10.91%) Analytical Skills
2 4 (7.27%) Computer Science
3 3 (5.45%) NHS
4 2 (3.64%) Clustering
4 2 (3.64%) Management Information System
5 1 (1.82%) Data Centre
5 1 (1.82%) User Experience
Operating Systems
1 7 (12.73%) Unix
2 6 (10.91%) Windows
3 5 (9.09%) VME
4 4 (7.27%) Windows Server 2003
5 1 (1.82%) Windows Server
Processes & Methodologies
1 44 (80.00%) ITIL
2 21 (38.18%) ITSM
3 14 (25.45%) Network Design
4 12 (21.82%) Change Management
5 9 (16.36%) ITIL V3
5 9 (16.36%) Network Architecture
5 9 (16.36%) Service Delivery
6 8 (14.55%) Agile Software Development
6 8 (14.55%) BCP
6 8 (14.55%) Data Management
6 8 (14.55%) TOGAF
7 7 (12.73%) Capacity Planning
7 7 (12.73%) Problem Management
8 6 (10.91%) Continuous Improvement
8 6 (10.91%) DevOps
8 6 (10.91%) Migration
8 6 (10.91%) PRINCE2
8 6 (10.91%) Project Management
9 5 (9.09%) Change Control
10 4 (7.27%) Stakeholder Management
Programming Languages
1 5 (9.09%) COBOL
2 4 (7.27%) SQL
3 2 (3.64%) Shell Script
3 2 (3.64%) T-SQL
4 1 (1.82%) Java
4 1 (1.82%) Perl
4 1 (1.82%) Ruby
4 1 (1.82%) VB
4 1 (1.82%) VBScript
Qualifications
1 20 (36.36%) Security Cleared
2 10 (18.18%) Degree
3 9 (16.36%) CCDP
3 9 (16.36%) CCIE
3 9 (16.36%) CCIP
3 9 (16.36%) CCNP
3 9 (16.36%) CCSA
3 9 (16.36%) CCSE
3 9 (16.36%) Cisco Certification
3 9 (16.36%) DV Cleared
3 9 (16.36%) JNCIA
3 9 (16.36%) JNCIE
4 6 (10.91%) SC Cleared
5 5 (9.09%) BPSS Clearance
5 5 (9.09%) HP ASE
5 5 (9.09%) HP MASE
6 4 (7.27%) Computer Science Degree
7 2 (3.64%) MCSE
7 2 (3.64%) Microsoft Certification
8 1 (1.82%) PMP
Quality Assurance & Compliance
1 6 (10.91%) SLA
2 2 (3.64%) QA
3 1 (1.82%) Disclosure Scotland
System Software
1 4 (7.27%) Active Directory
2 3 (5.45%) VMware ESXi
3 2 (3.64%) VMware Infrastructure
Systems Management
1 9 (16.36%) FortiGate
2 3 (5.45%) Netcool
2 3 (5.45%) OpenView Configuration Management
3 2 (3.64%) Failover Clustering
Vendors
1 11 (20.00%) Microsoft
2 10 (18.18%) CheckPoint
2 10 (18.18%) F5
2 10 (18.18%) Juniper
3 9 (16.36%) Cisco
3 9 (16.36%) Fortinet
3 9 (16.36%) Oracle
3 9 (16.36%) Riverbed
4 8 (14.55%) HP
5 5 (9.09%) Informatica
6 4 (7.27%) TippingPoint
7 3 (5.45%) NetApp
8 2 (3.64%) Aruba
8 2 (3.64%) ServiceNow
8 2 (3.64%) VMware
9 1 (1.82%) Cadence
9 1 (1.82%) Capita
9 1 (1.82%) Crossbeam
9 1 (1.82%) McAfee
Newcastle Upon Tyne, Tyne and Wear
Elevate Direct
Rate: From £400 to £550 per day
Posted: 6 days ago