Service Management Contracts in Tyne and Wear

Service Management
North East > Tyne and Wear

The table below provides summary statistics for contract job vacancies advertised in Tyne and Wear requiring Service Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Management over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 29 23 46
Rank change year-on-year -6 +23 -11
Contract jobs citing Service Management 8 9 7
As % of all contract jobs advertised in Tyne and Wear 3.28% 3.70% 2.01%
As % of the Processes & Methodologies category 3.94% 4.33% 2.15%
Number of daily rates quoted 7 8 4
10th Percentile £181 £188 £309
25th Percentile £184 £366 £314
Median daily rate (50th Percentile) £195 £488 £353
Median % change year-on-year -60.00% +38.30% -19.89%
75th Percentile £426 £590 £390
90th Percentile £650 £628 £426
North East median daily rate £195 £488 £310
% change year-on-year -60.00% +57.26% -27.91%

All Process and Methodology Skills
Tyne and Wear

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Tyne and Wear.

Contract vacancies with a requirement for process or methodology skills 203 208 325
As % of all contract IT jobs advertised in Tyne and Wear 83.20% 85.60% 93.39%
Number of daily rates quoted 150 98 255
10th Percentile £213 £297 £319
25th Percentile £350 £371 £463
Median daily rate (50th Percentile) £460 £500 £565
Median % change year-on-year -8.00% -11.50% +13.00%
75th Percentile £566 £589 £650
90th Percentile £626 £650 £736
North East median daily rate £470 £500 £550
% change year-on-year -6.00% -9.09% +12.82%
Number of hourly rates quoted 5 36 0
10th Percentile - £11.50 -
25th Percentile £11.60 £12.13 -
Median hourly rate £16.50 £17.50 -
Median % change year-on-year -5.71% - -
75th Percentile £48.75 £48.75 -
90th Percentile £50.70 £50.00 -
North East median hourly rate £14.07 £15.46 £40.75
% change year-on-year -8.99% -62.06% +146.97%

Service Management
Job Vacancy Trend in Tyne and Wear

Job postings citing Service Management as a proportion of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for Service Management in Tyne and Wear

Service Management
Contractor Daily Rate Trend in Tyne and Wear

3-month moving average daily rate quoted in jobs citing Service Management in Tyne and Wear.

Daily rate trend for Service Management in Tyne and Wear

Service Management
Daily Rate Histogram in Tyne and Wear

Daily rate distribution for jobs citing Service Management in Tyne and Wear over the 6 months to 1 May 2025.

Daily rate histogram for Service Management in Tyne and Wear

Service Management
Contractor Hourly Rate Trend in Tyne and Wear

3-month moving average hourly rates quoted in jobs citing Service Management in Tyne and Wear.

Hourly rate trend for Service Management in Tyne and Wear

Service Management
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Tyne and Wear region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Newcastle upon Tyne -11 5 £419 -23.17% 11
Sunderland +3 3 £195 - 2
Service Management
North East

Service Management
Co-occurring Skills and Capabilities in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (37.50%) Microsoft Exchange
2 2 (25.00%) SharePoint
Applications
1 3 (37.50%) Microsoft Office
Cloud Services
1 5 (62.50%) Microsoft 365
General
1 3 (37.50%) Social Skills
2 1 (12.50%) Public Sector
Job Titles
1 3 (37.50%) 2nd Line Desktop Support
1 3 (37.50%) 2nd Line Desktop Support Engineer
1 3 (37.50%) 2nd Line Engineer
1 3 (37.50%) 2nd Line Support
1 3 (37.50%) 2nd Line Support Engineer
1 3 (37.50%) Desktop Engineer
1 3 (37.50%) Desktop Support
1 3 (37.50%) Desktop Support Engineer
1 3 (37.50%) Lead
1 3 (37.50%) Mobile Engineer
1 3 (37.50%) Support Engineer
1 3 (37.50%) Test Leader
2 2 (25.00%) Support Technician
Libraries, Frameworks & Software Standards
1 3 (37.50%) Node.js
Miscellaneous
1 3 (37.50%) Onboarding
Operating Systems
1 5 (62.50%) Windows
Processes & Methodologies
1 3 (37.50%) Continuous Integration
1 3 (37.50%) ITIL
1 3 (37.50%) Patch Management
1 3 (37.50%) Roadmaps
1 3 (37.50%) Software Delivery
1 3 (37.50%) Test Strategy
2 2 (25.00%) Incident Management
2 2 (25.00%) ITSM
2 2 (25.00%) Stakeholder Management
2 2 (25.00%) Storage Management
2 2 (25.00%) Time Management
Programming Languages
1 3 (37.50%) Java
1 3 (37.50%) JavaScript
1 3 (37.50%) TypeScript
Qualifications
1 3 (37.50%) Degree
1 3 (37.50%) SC Cleared
1 3 (37.50%) Security Cleared
Quality Assurance & Compliance
1 3 (37.50%) QA
System Software
1 3 (37.50%) Active Directory
Systems Management
1 3 (37.50%) Ansible
1 3 (37.50%) Packer
1 3 (37.50%) Terraform
Vendors
1 5 (62.50%) Microsoft
2 2 (25.00%) Citrix