Period
to 24 April 2018

The following table provides summary statistics for contract job vacancies advertised in Tyne and Wear with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 24 April 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
North East > Tyne and Wear
6 months to
24 Apr 2018
Same period 2017 Same period 2016
Rank 4 7 10
Rank change year-on-year +3 +3 +1
Contract jobs citing ITIL 171 215 202
As % of all contract IT jobs advertised in Tyne and Wear 17.15% 16.19% 12.66%
As % of the Processes & Methodologies category 19.54% 17.93% 14.29%
Number of daily rates quoted 140 153 142
Tyne and Wear median daily rate £373 £350 £283
Median daily rate % change year-on-year +6.43% +23.89% -5.83%
10th Percentile £255 £281 £206
90th Percentile £638 £550 £878
North East median daily rate £363 £350 £285
% change year-on-year +3.57% +22.70% -4.92%
Number of hourly rates quoted 3 21 14
Tyne and Wear median hourly rate £8.77 £37.50 £21.93
Median hourly rate % change year-on-year -76.63% +71.04% +84.94%
10th Percentile £8.38 £10.13 £11.56
90th Percentile £11.33 £55.25 £28.00
North East median hourly rate £10.01 £37.50 £21.00
% change year-on-year -73.31% +78.57% +14.07%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Tyne and Wear with a requirement for process or methodology skills.

All Process and Methodology Skills
Tyne and Wear
Contract vacancies with a requirement for process or methodology skills 875 1,199 1,414
As % of all contract IT jobs advertised in Tyne and Wear 87.76% 90.29% 88.65%
Number of daily rates quoted 635 827 921
Tyne and Wear median daily rate £400 £375 £360
Median daily rate % change year-on-year +6.67% +4.17% -
10th Percentile £256 £275 £248
90th Percentile £588 £536 £545
North East median daily rate £390 £375 £375
% change year-on-year +4.00% - +5.26%
Number of hourly rates quoted 22 45 43
Tyne and Wear median hourly rate £16.30 £28.00 £20.00
Median hourly rate % change year-on-year -41.79% +40.00% +61.88%
10th Percentile £10.06 £12.51 £12.43
90th Percentile £47.13 £43.00 £28.75
North East median hourly rate £23.50 £27.25 £19.50
% change year-on-year -13.76% +39.74% +44.44%

ITIL
Job Vacancy Trend in Tyne and Wear

Job postings citing ITIL as a percentage of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for ITIL in Tyne and Wear

ITIL
Contractor Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in Tyne and Wear.

Contractor daily rate trend for ITIL in Tyne and Wear

ITIL
Contractor Daily Rate Histogram in Tyne and Wear

The daily rate distribution of IT jobs citing ITIL in Tyne and Wear over the 6 months to 24 April 2018.

Contractor daily rate histogram for ITIL in Tyne and Wear

ITIL
Contractor Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in Tyne and Wear.

Contractor hourly rate trend for ITIL in Tyne and Wear

ITIL
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the Tyne and Wear region over the 6 months to 24 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +4 171 £373 +3.11% 23
ITIL
North East

For the 6 months to 24 April 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Tyne and Wear region with a requirement for ITIL.

1 70 (40.94%) Windows
2 67 (39.18%) Service Management
3 64 (37.43%) Security Cleared
4 63 (36.84%) Windows Server
5 53 (30.99%) SC Cleared
6 52 (30.41%) ITIL V3
7 50 (29.24%) Microsoft
8 46 (26.90%) Management Information System
9 45 (26.32%) Change Management
9 45 (26.32%) HP
9 45 (26.32%) Project Management
10 44 (25.73%) Active Directory
10 44 (25.73%) DNS
10 44 (25.73%) DHCP
10 44 (25.73%) Service Delivery
11 41 (23.98%) SAP
11 41 (23.98%) Windows Server 2008
12 39 (22.81%) Citrix
13 37 (21.64%) ServiceNow
14 36 (21.05%) Agile Software Development
15 34 (19.88%) Data Management
16 32 (18.71%) Degree
16 32 (18.71%) Open Source
17 29 (16.96%) Problem-Solving
17 29 (16.96%) VMware
18 28 (16.37%) SAN
18 28 (16.37%) Linux
18 28 (16.37%) SaaS
18 28 (16.37%) Analytical Skills
19 27 (15.79%) PaaS

ITIL
Co-occurring IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (13.45%) IIS
2 12 (7.02%) MS Exchange
3 8 (4.68%) Confluence
4 5 (2.92%) WebSphere
5 3 (1.75%) Oracle SOA Suite
5 3 (1.75%) SharePoint
5 3 (1.75%) Tuxedo
5 3 (1.75%) WebLogic
6 2 (1.17%) Elasticsearch
6 2 (1.17%) FileNet
6 2 (1.17%) Skype for Business
6 2 (1.17%) TPMS
6 2 (1.17%) WebSphere Application Server
6 2 (1.17%) WebSphere Portal
7 1 (0.58%) Apache
Applications
1 14 (8.19%) Microsoft Office
2 11 (6.43%) Microsoft Excel
3 10 (5.85%) Microsoft PowerPoint
3 10 (5.85%) MS Visio
Business Applications
1 3 (1.75%) Oracle Applications
2 1 (0.58%) Oracle EBS R12
Cloud Services
1 28 (16.37%) SaaS
2 27 (15.79%) PaaS
3 24 (14.04%) IaaS
4 7 (4.09%) Slack
5 6 (3.51%) Office 365
6 4 (2.34%) Microsoft Azure
7 3 (1.75%) Amazon AWS
8 1 (0.58%) Azure Active Directory
Communications & Networking
1 44 (25.73%) DHCP
1 44 (25.73%) DNS
2 28 (16.37%) SAN
3 24 (14.04%) NetScaler
4 9 (5.26%) Firewall
5 8 (4.68%) SMS
6 6 (3.51%) VPN
7 5 (2.92%) TCP/IP
7 5 (2.92%) Unified Communications
7 5 (2.92%) WAN
8 4 (2.34%) BGP
8 4 (2.34%) IP Telephony
8 4 (2.34%) Network Security
8 4 (2.34%) OSPF
9 3 (1.75%) HTTPS
10 2 (1.17%) Internet
10 2 (1.17%) Remote Desktop
10 2 (1.17%) Skype
10 2 (1.17%) SSL
10 2 (1.17%) WinSCP
Database & Business Intelligence
1 16 (9.36%) SQL Server
2 3 (1.75%) MySQL
2 3 (1.75%) SAP HANA
3 2 (1.17%) OLTP
3 2 (1.17%) PostgreSQL
3 2 (1.17%) SQL Server 2008
3 2 (1.17%) SQL Server 2014
3 2 (1.17%) SQL Server Reporting Services
4 1 (0.58%) Amazon RDS
4 1 (0.58%) MS Access
Development Applications
1 9 (5.26%) JIRA
2 7 (4.09%) Burp Suite
2 7 (4.09%) Git (software)
2 7 (4.09%) HP UFT
2 7 (4.09%) Jenkins
2 7 (4.09%) JMeter
2 7 (4.09%) LoadRunner
3 2 (1.17%) VSS/SourceSafe
4 1 (0.58%) JIRA Agile
4 1 (0.58%) Selenium
General
1 26 (15.20%) Finance
2 7 (4.09%) Banking
3 3 (1.75%) Telecoms
4 1 (0.58%) Financial Institution
4 1 (0.58%) Retail
Job Titles
1 37 (21.64%) Analyst
2 21 (12.28%) Virtualisation Engineer
3 18 (10.53%) Support Engineer
4 17 (9.94%) Operations Analyst
4 17 (9.94%) Service Manager
5 15 (8.77%) Support Analyst
6 13 (7.60%) Service Transition Manager
6 13 (7.60%) Transition Manager
7 12 (7.02%) 1st Line Support
7 12 (7.02%) Mobility Engineer
8 11 (6.43%) Operational Support Analyst
8 11 (6.43%) Operations Support Analyst
9 10 (5.85%) Citrix Engineer
9 10 (5.85%) Operations Engineer
10 9 (5.26%) 1st Line Support Analyst
10 9 (5.26%) Architect
10 9 (5.26%) Test Engineer
11 8 (4.68%) Infrastructure Engineer
11 8 (4.68%) Senior Test Engineer
11 8 (4.68%) Service Analyst
Libraries, Frameworks & Software Standards
1 15 (8.77%) ISPF
2 9 (5.26%) REST
3 8 (4.68%) Middleware
3 8 (4.68%) Web Services
4 6 (3.51%) JSON
4 6 (3.51%) RESTful
5 2 (1.17%) Elastic Stack
5 2 (1.17%) HTML
5 2 (1.17%) JDBC
5 2 (1.17%) LDAP
5 2 (1.17%) SOAP
5 2 (1.17%) XML
6 1 (0.58%) AngularJS
6 1 (0.58%) LAMP
Miscellaneous
1 46 (26.90%) Management Information System
2 28 (16.37%) Analytical Skills
3 19 (11.11%) Computer Science
4 15 (8.77%) VSAM
5 12 (7.02%) PKI
6 11 (6.43%) CMDB
7 6 (3.51%) Data Centre
8 3 (1.75%) Public Cloud
8 3 (1.75%) User Experience
9 2 (1.17%) CLARiiON
9 2 (1.17%) Client/Server
9 2 (1.17%) EMC VNX
9 2 (1.17%) EMC VNXe
9 2 (1.17%) Video Conferencing
9 2 (1.17%) Virtual Team
10 1 (0.58%) Embedded Systems
10 1 (0.58%) Mainframe
10 1 (0.58%) Mobile App
10 1 (0.58%) NHS
10 1 (0.58%) Self-Motivation
Operating Systems
1 70 (40.94%) Windows
2 63 (36.84%) Windows Server
3 41 (23.98%) Windows Server 2008
4 28 (16.37%) Linux
5 22 (12.87%) VMS
6 20 (11.70%) Unix
7 19 (11.11%) Red Hat Enterprise Linux
8 18 (10.53%) AIX
9 17 (9.94%) MVS
9 17 (9.94%) Solaris
9 17 (9.94%) VME
10 15 (8.77%) HPUX
10 15 (8.77%) Windows 2000 Server
11 14 (8.19%) Windows Server 2003
12 12 (7.02%) Android
12 12 (7.02%) Apple iOS
12 12 (7.02%) Windows Phone
12 12 (7.02%) Windows Phone 8
13 3 (1.75%) Windows 7
13 3 (1.75%) Windows Server 2012
Processes & Methodologies
1 67 (39.18%) Service Management
2 52 (30.41%) ITIL V3
3 45 (26.32%) Change Management
3 45 (26.32%) Project Management
4 44 (25.73%) Service Delivery
5 36 (21.05%) Agile Software Development
6 34 (19.88%) Data Management
7 32 (18.71%) Open Source
8 29 (16.96%) Problem-Solving
9 27 (15.79%) Business Continuity
10 23 (13.45%) Problem Management
10 23 (13.45%) SFIA
11 22 (12.87%) Incident Management
12 20 (11.70%) DevOps
13 19 (11.11%) PRINCE2
14 17 (9.94%) Release Management
15 14 (8.19%) Content Management
16 13 (7.60%) Configuration Management
16 13 (7.60%) Service Design
17 12 (7.02%) Mentoring
Programming Languages
1 19 (11.11%) PowerShell
1 19 (11.11%) SQL
2 17 (9.94%) Shell Script
3 16 (9.36%) C
4 15 (8.77%) JCL
5 2 (1.17%) COBOL
5 2 (1.17%) Java
5 2 (1.17%) Perl
5 2 (1.17%) Python
6 1 (0.58%) JavaScript
6 1 (0.58%) PHP
Qualifications
1 64 (37.43%) Security Cleared
2 53 (30.99%) SC Cleared
3 32 (18.71%) Degree
4 18 (10.53%) Computer Science Degree
5 12 (7.02%) BPSS Clearance
5 12 (7.02%) Microsoft Certification
6 10 (5.85%) Citrix Certification
6 10 (5.85%) PRINCE2 Practitioner
7 7 (4.09%) Cisco Certification
8 6 (3.51%) CCDP
8 6 (3.51%) CCIE
8 6 (3.51%) CCNP
8 6 (3.51%) Chartered Engineer
8 6 (3.51%) CISM
8 6 (3.51%) CISSP
9 4 (2.34%) ITIL Certification
9 4 (2.34%) TOGAF Certification
10 3 (1.75%) ITIL Foundation Certificate
10 3 (1.75%) PRINCE2 Certification
11 2 (1.17%) ISEB
Quality Assurance & Compliance
1 10 (5.85%) Disclosure Scotland
2 7 (4.09%) WCAG
3 5 (2.92%) QA
4 4 (2.34%) SLA
5 1 (0.58%) GDPR
5 1 (0.58%) ISO/IEC 20000
5 1 (0.58%) P3O
System Software
1 44 (25.73%) Active Directory
2 27 (15.79%) VMware Infrastructure
3 26 (15.20%) XenApp
3 26 (15.20%) XenDesktop
4 25 (14.62%) vSphere
5 15 (8.77%) Job Entry Subsystem
5 15 (8.77%) RACF
5 15 (8.77%) Tivoli Workload Scheduler
6 6 (3.51%) Firmware
7 2 (1.17%) Hyper-V
7 2 (1.17%) Virtual Servers
7 2 (1.17%) XenServer
8 1 (0.58%) Terminal Server
8 1 (0.58%) Virtual Desktop
8 1 (0.58%) VMware NSX
Systems Management
1 17 (9.94%) Tivoli
2 15 (8.77%) Tivoli Monitoring
3 13 (7.60%) XenMobile
4 12 (7.02%) AirWatch
4 12 (7.02%) SAP Afaria
5 7 (4.09%) Nessus
6 6 (3.51%) Systems Management Server (SMS)
7 5 (2.92%) EMC NetWorker
8 3 (1.75%) Backup Exec
8 3 (1.75%) NetBackup
8 3 (1.75%) PureDisk
8 3 (1.75%) Simpana
8 3 (1.75%) Tivoli Storage Manager
9 2 (1.17%) Kibana
9 2 (1.17%) logstash
9 2 (1.17%) Nagios
9 2 (1.17%) Puppet
9 2 (1.17%) SCCM
9 2 (1.17%) Single Sign-On
9 2 (1.17%) ZABBIX
Vendors
1 50 (29.24%) Microsoft
2 45 (26.32%) HP
3 41 (23.98%) SAP
4 39 (22.81%) Citrix
5 37 (21.64%) ServiceNow
6 29 (16.96%) VMware
7 23 (13.45%) Ivanti
8 17 (9.94%) Red Hat
9 16 (9.36%) Cisco
10 15 (8.77%) BMC
11 12 (7.02%) Apple
11 12 (7.02%) McAfee
12 9 (5.26%) Oracle
13 7 (4.09%) EMC
14 6 (3.51%) Dell
15 5 (2.92%) IBM
16 4 (2.34%) Brocade
16 4 (2.34%) NetApp
17 3 (1.75%) Axway
17 3 (1.75%) CA