Period
to 20 September 2018

The following table provides summary statistics for contract job vacancies advertised in Tyne and Wear with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 20 September 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
North East > Tyne and Wear
6 months to
20 Sep 2018
Same period 2017 Same period 2016
Rank 55 59 20
Rank change year-on-year +4 -39 +27
Contract jobs citing Service Delivery 41 31 271
As % of all contract IT jobs advertised in Tyne and Wear 4.47% 3.38% 10.64%
As % of the Processes & Methodologies category 5.07% 3.88% 11.92%
Number of daily rates quoted 34 21 186
Tyne and Wear median daily rate £388 £400 £280
Median daily rate % change year-on-year -3.13% +42.86% -42.27%
10th Percentile £290 £255 £219
90th Percentile £605 £538 £400
North East median daily rate £388 £413 £280
% change year-on-year -6.12% +47.41% -40.43%
Number of hourly rates quoted 0 2 27
Tyne and Wear median hourly rate - £17.50 £28.00
Median hourly rate % change year-on-year - -37.50% +55.56%
North East median hourly rate £14.00 £17.50 £27.00
% change year-on-year -20.00% -35.19% +50.00%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Tyne and Wear with a requirement for process or methodology skills.

All Process and Methodology Skills
Tyne and Wear
Contract vacancies with a requirement for process or methodology skills 808 799 2,274
As % of all contract IT jobs advertised in Tyne and Wear 88.11% 87.23% 89.32%
Number of daily rates quoted 552 547 1,563
Tyne and Wear median daily rate £400 £375 £330
Median daily rate % change year-on-year +6.67% +13.64% -17.50%
10th Percentile £260 £256 £225
90th Percentile £600 £550 £500
North East median daily rate £400 £365 £330
% change year-on-year +9.59% +10.61% -17.50%
Number of hourly rates quoted 17 37 114
Tyne and Wear median hourly rate £13.50 £30.00 £28.00
Median hourly rate % change year-on-year -55.00% +7.14% +86.67%
10th Percentile £10.13 £10.35 £14.60
90th Percentile £38.50 £47.63 £36.00
North East median hourly rate £13.50 £27.50 £27.75
% change year-on-year -50.91% -0.90% +85.00%

Service Delivery
Job Vacancy Trend in Tyne and Wear

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for Service Delivery in Tyne and Wear

Service Delivery
Contractor Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Tyne and Wear.

Contractor daily rate trend for Service Delivery in Tyne and Wear

Service Delivery
Contractor Daily Rate Histogram in Tyne and Wear

The daily rate distribution of IT jobs citing Service Delivery in Tyne and Wear over the 6 months to 20 September 2018.

Contractor daily rate histogram for Service Delivery in Tyne and Wear

Service Delivery
Contractor Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Tyne and Wear.

Contractor hourly rate trend for Service Delivery in Tyne and Wear

Service Delivery
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Tyne and Wear region over the 6 months to 20 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +3 40 £388 -6.12% 4
Tyneside - 1 £425 -
Service Delivery
North East

For the 6 months to 20 September 2018, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Tyne and Wear region with a requirement for Service Delivery.

1 19 (46.34%) ITIL
2 17 (41.46%) Service Management
3 15 (36.59%) Security Cleared
4 14 (34.15%) Agile Software Development
5 12 (29.27%) SC Cleared
5 12 (29.27%) Windows
5 12 (29.27%) HP
5 12 (29.27%) Windows Server
6 11 (26.83%) Active Directory
7 10 (24.39%) SAP
7 10 (24.39%) Management Information System
8 9 (21.95%) VMware
8 9 (21.95%) Ivanti
9 8 (19.51%) VMware Infrastructure
9 8 (19.51%) Windows Server 2008
9 8 (19.51%) XenApp
9 8 (19.51%) XenDesktop
9 8 (19.51%) vSphere
9 8 (19.51%) Scrum
9 8 (19.51%) Business Continuity
9 8 (19.51%) SAN
9 8 (19.51%) Project Management
9 8 (19.51%) XML
9 8 (19.51%) IIS
9 8 (19.51%) Citrix
9 8 (19.51%) LAN
9 8 (19.51%) WAN
9 8 (19.51%) DHCP
9 8 (19.51%) DNS
9 8 (19.51%) Decision-Making

Service Delivery
Co-occurring IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (19.51%) IIS
2 5 (12.20%) Tuxedo
3 4 (9.76%) TPMS
4 1 (2.44%) Skype for Business
Applications
1 6 (14.63%) Microsoft Office
2 4 (9.76%) Microsoft Excel
2 4 (9.76%) MS Visio
Cloud Services
1 1 (2.44%) Office 365
1 1 (2.44%) SaaS
Communications & Networking
1 8 (19.51%) DHCP
1 8 (19.51%) DNS
1 8 (19.51%) LAN
1 8 (19.51%) NetScaler
1 8 (19.51%) SAN
1 8 (19.51%) WAN
2 6 (14.63%) Firewall
3 5 (12.20%) Cisco IOS
3 5 (12.20%) F5 BIG-IP GTM
3 5 (12.20%) F5 BIG-IP LTM
3 5 (12.20%) Network Security
4 2 (4.88%) SMS
5 1 (2.44%) Skype
5 1 (2.44%) Unified Communications
Database & Business Intelligence
1 5 (12.20%) OLTP
2 2 (4.88%) SQL Server
3 1 (2.44%) SQL Server 2005
3 1 (2.44%) SQL Server 2008
3 1 (2.44%) SQL Server Integration Services
3 1 (2.44%) SQL Server Reporting Services
General
1 4 (9.76%) Finance
2 3 (7.32%) Legal
3 1 (2.44%) Electronics
3 1 (2.44%) Manufacturing
3 1 (2.44%) Marketing
3 1 (2.44%) Retail
3 1 (2.44%) Telecoms
Job Titles
1 5 (12.20%) Analyst
1 5 (12.20%) Business Analyst
1 5 (12.20%) Citrix Engineer
1 5 (12.20%) Virtualisation Engineer
2 4 (9.76%) Agile Business Analyst
2 4 (9.76%) Delivery Manager
2 4 (9.76%) Network Engineer
2 4 (9.76%) Network Support
2 4 (9.76%) Product Owner
2 4 (9.76%) Support Engineer
3 3 (7.32%) 2nd Line Support
3 3 (7.32%) Developer
3 3 (7.32%) Senior Delivery Manager
3 3 (7.32%) Senior Manager
3 3 (7.32%) Senior Product Owner
3 3 (7.32%) Service Manager
4 2 (4.88%) C# Developer
4 2 (4.88%) IT Manager
4 2 (4.88%) Network Support Engineer
4 2 (4.88%) Team Leader
Libraries, Frameworks & Software Standards
1 8 (19.51%) XML
2 7 (17.07%) Web Services
3 3 (7.32%) Velocity
4 2 (4.88%) .NET
4 2 (4.88%) CSS
4 2 (4.88%) HTML
4 2 (4.88%) HTML5
4 2 (4.88%) JSON
4 2 (4.88%) KnockoutJS
4 2 (4.88%) Twitter Bootstrap
5 1 (2.44%) ASP.NET
Miscellaneous
1 10 (24.39%) Management Information System
2 6 (14.63%) Computer Science
3 4 (9.76%) User Experience
4 3 (7.32%) Self-Motivation
5 2 (4.88%) Analytical Skills
5 2 (4.88%) Handset
5 2 (4.88%) Virtual Team
6 1 (2.44%) Video Conferencing
Operating Systems
1 12 (29.27%) Windows
1 12 (29.27%) Windows Server
2 8 (19.51%) Windows Server 2008
3 5 (12.20%) Linux
3 5 (12.20%) VME
Processes & Methodologies
1 19 (46.34%) ITIL
2 17 (41.46%) Service Management
3 14 (34.15%) Agile Software Development
4 8 (19.51%) Business Continuity
4 8 (19.51%) Decision-Making
4 8 (19.51%) Project Management
4 8 (19.51%) Scrum
5 7 (17.07%) User Stories
6 6 (14.63%) Incident Management
6 6 (14.63%) Microservices
6 6 (14.63%) Network Management
6 6 (14.63%) Performance Management
6 6 (14.63%) Proactive Management
6 6 (14.63%) Time Management
7 5 (12.20%) Coaching
7 5 (12.20%) Continuous Improvement
7 5 (12.20%) Cryptography
7 5 (12.20%) Network Load Balancing
7 5 (12.20%) Network Monitoring
7 5 (12.20%) Programme Management
Programming Languages
1 5 (12.20%) COBOL
1 5 (12.20%) SQL
2 4 (9.76%) Python
2 4 (9.76%) Shell Script
3 2 (4.88%) C#
3 2 (4.88%) JavaScript
Qualifications
1 15 (36.59%) Security Cleared
2 12 (29.27%) SC Cleared
3 6 (14.63%) Computer Science Degree
3 6 (14.63%) Degree
4 3 (7.32%) APMG
5 1 (2.44%) BPSS Clearance
5 1 (2.44%) ITIL Certification
Quality Assurance & Compliance
1 5 (12.20%) QA
2 4 (9.76%) JSP 440
System Software
1 11 (26.83%) Active Directory
2 8 (19.51%) VMware Infrastructure
2 8 (19.51%) vSphere
2 8 (19.51%) XenApp
2 8 (19.51%) XenDesktop
3 1 (2.44%) Virtual Machines
Vendors
1 12 (29.27%) HP
2 10 (24.39%) SAP
3 9 (21.95%) Ivanti
3 9 (21.95%) VMware
4 8 (19.51%) Citrix
5 7 (17.07%) McAfee
6 6 (14.63%) Remedy
7 5 (12.20%) CheckPoint
7 5 (12.20%) Cisco
7 5 (12.20%) F5
7 5 (12.20%) Juniper
7 5 (12.20%) Micro Focus
7 5 (12.20%) Oracle
8 2 (4.88%) Amdocs
8 2 (4.88%) Capita
8 2 (4.88%) Microsoft
9 1 (2.44%) SolarWinds