Period
to 17 November 2017

The following table provides summary statistics for contract job vacancies advertised in Tyne and Wear with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 17 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
North East > Tyne and Wear
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 64 28 36
Rank change year-on-year -36 +8 -6
Contract jobs citing Service Delivery 32 208 78
As % of all contract IT jobs advertised in Tyne and Wear 3.49% 8.53% 5.16%
As % of the Processes & Methodologies category 4.05% 9.98% 6.13%
Number of daily rates quoted 21 152 75
Tyne and Wear median daily rate £426 £285 £480
Median daily rate % change year-on-year +49.30% -40.63% +29.73%
10th Percentile £238 £210 £305
90th Percentile £538 £441 £950
North East median daily rate £432 £289 £419
% change year-on-year +49.31% -30.99% +15.92%
Number of hourly rates quoted 2 21 2
Tyne and Wear median hourly rate £17.50 £28.50 £18.00
Median hourly rate % change year-on-year -38.60% +58.33% -16.28%
10th Percentile £16.25 £18.85 £11.55
90th Percentile £18.75 £36.00 £24.85
North East median hourly rate £17.50 £27.00 £18.00
% change year-on-year -35.19% +50.00% -16.28%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Tyne and Wear with a requirement for process or methodology skills.

All Process and Methodology Skills
Tyne and Wear
Contract vacancies with a requirement for process or methodology skills 791 2084 1273
As % of all contract IT jobs advertised in Tyne and Wear 86.35% 85.44% 84.25%
Number of daily rates quoted 555 1510 850
Tyne and Wear median daily rate £388 £350 £408
Median daily rate % change year-on-year +10.71% -14.11% +8.67%
10th Percentile £250 £225 £258
90th Percentile £554 £520 £600
North East median daily rate £375 £350 £400
% change year-on-year +7.14% -12.50% +6.67%
Number of hourly rates quoted 31 82 51
Tyne and Wear median hourly rate £30.00 £28.00 £17.50
Median hourly rate % change year-on-year +7.14% +60.00% -5.48%
10th Percentile £10.00 £14.01 £11.25
90th Percentile £47.83 £36.00 £37.50
North East median hourly rate £25.00 £28.00 £15.86
% change year-on-year -10.71% +76.54% -16.08%

Service Delivery
Job Vacancy Trend in Tyne and Wear

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for Service Delivery in Tyne and Wear

Service Delivery
Contractor Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Tyne and Wear.

Contractor daily rate trend for Service Delivery in Tyne and Wear

Service Delivery
Contractor Daily Rate Histogram in Tyne and Wear

The daily rate distribution of IT jobs citing Service Delivery in Tyne and Wear over the 6 months to 17 November 2017.

Contractor daily rate histogram for Service Delivery in Tyne and Wear

Service Delivery
Contractor Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Tyne and Wear.

Contractor hourly rate trend for Service Delivery in Tyne and Wear

Service Delivery
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Tyne and Wear region over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -37 31 £432 +51.40% 1
Sunderland +2 1 £400 -
Service Delivery
North East

For the 6 months to 17 November 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Tyne and Wear region with a requirement for Service Delivery.

1 14 (43.75%) Project Management
1 14 (43.75%) Agile Software Development
1 14 (43.75%) Service Design
2 13 (40.63%) ITIL
3 12 (37.50%) Scrum
4 9 (28.13%) Actionable Insight
4 9 (28.13%) User Stories
5 8 (25.00%) Open Source
5 8 (25.00%) Stakeholder Engagement
5 8 (25.00%) Agile Project Management
6 7 (21.88%) Service Management
6 7 (21.88%) Security Cleared
7 5 (15.63%) Windows Server 2008
7 5 (15.63%) Windows
7 5 (15.63%) SAP
7 5 (15.63%) Windows Server
8 4 (12.50%) User Experience
8 4 (12.50%) Business Continuity
8 4 (12.50%) SLA
8 4 (12.50%) SC Cleared
9 3 (9.38%) Incident Management
9 3 (9.38%) XenApp
9 3 (9.38%) XenServer
9 3 (9.38%) XenDesktop
9 3 (9.38%) Windows Server 2003
9 3 (9.38%) Risk Management
9 3 (9.38%) Firewall
9 3 (9.38%) ITSM
9 3 (9.38%) Citrix
9 3 (9.38%) XenMobile

Service Delivery
Co-occurring IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.13%) Confluence
Applications
1 1 (3.13%) InVision
1 1 (3.13%) Microsoft Excel
1 1 (3.13%) Microsoft Office
1 1 (3.13%) MS Visio
Communications & Networking
1 3 (9.38%) Firewall
2 2 (6.25%) DNS
2 2 (6.25%) LAN
2 2 (6.25%) WAN
3 1 (3.13%) DHCP
3 1 (3.13%) F5 BIG-IP GTM
3 1 (3.13%) F5 BIG-IP LTM
3 1 (3.13%) Internet
3 1 (3.13%) Modbus
3 1 (3.13%) Network Security
3 1 (3.13%) SAN
3 1 (3.13%) SMS
3 1 (3.13%) VPN
Database & Business Intelligence
1 2 (6.25%) SQL Server
2 1 (3.13%) Data Warehouse
2 1 (3.13%) MongoDB
2 1 (3.13%) SAP HANA
2 1 (3.13%) SQL Server 2005
2 1 (3.13%) SQL Server Integration Services
Development Applications
1 2 (6.25%) JIRA
2 1 (3.13%) Axure RP
General
1 2 (6.25%) Finance
Job Titles
1 6 (18.75%) Product Manager
2 4 (12.50%) Service Manager
3 3 (9.38%) Digital Product Manager
3 3 (9.38%) Project Manager
3 3 (9.38%) Services Delivery Manager
3 3 (9.38%) Support Engineer
3 3 (9.38%) Virtualisation Engineer
4 2 (6.25%) Architect
4 2 (6.25%) Change Control Coordinator
4 2 (6.25%) Coordinator
4 2 (6.25%) Delivery Manager
4 2 (6.25%) Designer
4 2 (6.25%) IT Manager
4 2 (6.25%) IT Services Manager
4 2 (6.25%) Service Delivery Coordinator
5 1 (3.13%) Consultant
5 1 (3.13%) Data Architect
5 1 (3.13%) DBA
5 1 (3.13%) Network Engineer
5 1 (3.13%) Technical Architect
Libraries, Frameworks & Software Standards
1 2 (6.25%) CSS
1 2 (6.25%) HTML
2 1 (3.13%) HTML5
2 1 (3.13%) Web Services
Miscellaneous
1 4 (12.50%) User Experience
2 1 (3.13%) Clustering
2 1 (3.13%) Embedded Systems
2 1 (3.13%) Smartphone
Operating Systems
1 5 (15.63%) Windows
1 5 (15.63%) Windows Server
1 5 (15.63%) Windows Server 2008
2 3 (9.38%) Windows Server 2003
Processes & Methodologies
1 14 (43.75%) Agile Software Development
1 14 (43.75%) Project Management
1 14 (43.75%) Service Design
2 13 (40.63%) ITIL
3 12 (37.50%) Scrum
4 9 (28.13%) Actionable Insight
4 9 (28.13%) User Stories
5 8 (25.00%) Agile Project Management
5 8 (25.00%) Open Source
5 8 (25.00%) Stakeholder Engagement
6 7 (21.88%) Service Management
7 4 (12.50%) Business Continuity
8 3 (9.38%) Analytics
8 3 (9.38%) Incident Management
8 3 (9.38%) ITSM
8 3 (9.38%) Risk Management
9 2 (6.25%) Change Control
9 2 (6.25%) Mentoring
9 2 (6.25%) Stakeholder Management
9 2 (6.25%) Wireframes
Programming Languages
1 2 (6.25%) SQL
2 1 (3.13%) Perl
2 1 (3.13%) T-SQL
Qualifications
1 7 (21.88%) Security Cleared
2 4 (12.50%) SC Cleared
3 1 (3.13%) CISM
3 1 (3.13%) CISSP
3 1 (3.13%) ISO 27001 Lead Implementer
3 1 (3.13%) ITIL Certification
3 1 (3.13%) PMI Certification
3 1 (3.13%) PMP
Quality Assurance & Compliance
1 4 (12.50%) SLA
2 1 (3.13%) Data Quality
2 1 (3.13%) GDPR
2 1 (3.13%) ISO/IEC 27001
2 1 (3.13%) QA
System Software
1 3 (9.38%) XenApp
1 3 (9.38%) XenDesktop
1 3 (9.38%) XenServer
2 1 (3.13%) Active Directory
2 1 (3.13%) Firmware
2 1 (3.13%) Virtual Desktop
2 1 (3.13%) VMware Infrastructure
Systems Management
1 3 (9.38%) XenMobile
2 1 (3.13%) Backup Exec
2 1 (3.13%) EMC NetWorker
2 1 (3.13%) Failover Clustering
2 1 (3.13%) NetBackup
2 1 (3.13%) PureDisk
2 1 (3.13%) Simpana
2 1 (3.13%) Tivoli Storage Manager
Vendors
1 5 (15.63%) SAP
2 3 (9.38%) Citrix
3 2 (6.25%) Microsoft
3 2 (6.25%) Oracle
4 1 (3.13%) arcserve
4 1 (3.13%) Brocade
4 1 (3.13%) CA
4 1 (3.13%) CheckPoint
4 1 (3.13%) Cisco
4 1 (3.13%) CommVault
4 1 (3.13%) Crossbeam
4 1 (3.13%) EMC
4 1 (3.13%) HP
4 1 (3.13%) IBM
4 1 (3.13%) Juniper
4 1 (3.13%) McAfee
4 1 (3.13%) NetApp
4 1 (3.13%) Symantec
4 1 (3.13%) TippingPoint
4 1 (3.13%) VMware