The following table provides summary statistics for contract job vacancies advertised in Tyne and Wear with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 3 months to 28 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
North East / Tyne and Wear
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 38 18 42
Rank change year-on-year -20 +24  
Contract jobs citing Service Delivery 8 179 17
As % of all contract IT jobs advertised in Tyne and Wear 2.09% 12.56% 2.73%
As % of the Processes & Methodologies category 2.39% 14.33% 3.46%
Number of daily rates quoted 6 123 13
Median daily rate £295 £280 £360
Median daily rate % change year-on-year +5.35% -22.22%  
90% offered a daily rate of more than £241 £225 £249
10% offered a daily rate of more than £368 £360 £600
UK excluding London median daily rate £420 £370 £387
% change year-on-year +13.51% -4.39%  
Number of hourly rates quoted 2 14 0
Median hourly rate £17.50 £27.00 -
Median hourly rate % change year-on-year -35.18% -  
UK excluding London median hourly rate £16.00 £27.00 £16.00
% change year-on-year -40.74% +68.75%  

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Tyne and Wear with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Tyne and Wear
Contract job vacancies with a requirement for process and methodology skills 335 1249 491
As % of all contract IT job vacancies advertised in Tyne and Wear 87.47% 87.65% 78.94%
Number of daily rates quoted 228 836 325
Median daily rate £390 £323 £395
Median daily rate % change year-on-year +20.93% -18.35%  
90% offered a daily rate of more than £280 £225 £250
10% offered a daily rate of more than £585 £500 £553
UK excluding London median daily rate £415 £400 £385
% change year-on-year +3.75% +3.89%  
Number of hourly rates quoted 18 74 32
Median hourly rate £34.00 £28.00 £15.68
Median hourly rate % change year-on-year +21.42% +78.62%  
90% offered a hourly rate of more than £17.50 £22.80 £12.31
10% offered a hourly rate of more than £55.00 £36.00 £40.00
UK excluding London median hourly rate £34.75 £28.50 £30.00
% change year-on-year +21.92% -5.00%  

Service Delivery
Job Vacancy Trend in Tyne and Wear

The job posting trend of jobs advertised in Tyne and Wear citing Service Delivery as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in Tyne and Wear

Service Delivery
Contractor Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Tyne and Wear.

Contractor daily rate trend for Service Delivery in Tyne and Wear

Service Delivery
Contractor Daily Rate Histogram in Tyne and Wear

The daily rate distribution of IT jobs citing Service Delivery in Tyne and Wear over the 3 months to 28 June 2017.

Contractor daily rate histogram for Service Delivery in Tyne and Wear

Service Delivery
Contractor Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Tyne and Wear.

Contractor hourly rate trend for Service Delivery in Tyne and Wear

Service Delivery
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Tyne and Wear region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -18 8 £295 +5.35% 4
Service Delivery
North East

For the 6 months to 28 June 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Tyne and Wear region with a requirement for Service Delivery.

1 22 (55.00%) Project Management
1 22 (55.00%) Agile Software Development
2 18 (45.00%) Agile Project Management
3 16 (40.00%) ITIL
4 14 (35.00%) Scrum
4 14 (35.00%) Coaching
5 13 (32.50%) Mentoring
6 11 (27.50%) User Stories
6 11 (27.50%) ITSM
7 9 (22.50%) Service Management
7 9 (22.50%) Open Source
8 8 (20.00%) ServiceNow
9 7 (17.50%) Security Cleared
9 7 (17.50%) Change Management
10 6 (15.00%) Finance
10 6 (15.00%) Business Continuity
10 6 (15.00%) Incident Management
11 5 (12.50%) Problem Management
11 5 (12.50%) Disaster Recovery
11 5 (12.50%) BPSS Clearance
12 4 (10.00%) PRINCE2
12 4 (10.00%) Microsoft
12 4 (10.00%) SLA
12 4 (10.00%) SC Cleared
13 3 (7.50%) Capacity Planning
13 3 (7.50%) Data Management
13 3 (7.50%) HP
13 3 (7.50%) SAP
13 3 (7.50%) Workflow
13 3 (7.50%) Disclosure Scotland

Service Delivery
Co-occurring IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.50%) MS Exchange
1 1 (2.50%) Tuxedo
1 1 (2.50%) WebLogic
Applications
1 2 (5.00%) Microsoft Excel
2 1 (2.50%) Microsoft Office
2 1 (2.50%) Microsoft PowerPoint
2 1 (2.50%) MS Visio
Communications & Networking
1 2 (5.00%) LDAP
2 1 (2.50%) F5 BIG-IP GTM
2 1 (2.50%) F5 BIG-IP LTM
2 1 (2.50%) Firewall
2 1 (2.50%) LAN
2 1 (2.50%) Network Security
2 1 (2.50%) SMS
2 1 (2.50%) WAN
Database & Business Intelligence
1 2 (5.00%) Business Intelligence Development Studio
1 2 (5.00%) Oracle Reports
1 2 (5.00%) SQL Server
1 2 (5.00%) SQL Server 2005
1 2 (5.00%) SQL Server 2008
1 2 (5.00%) SQL Server 2012
1 2 (5.00%) SQL Server 2014
2 1 (2.50%) DB2
2 1 (2.50%) Oracle Database
Development Applications
1 2 (5.00%) SQL Server Management Studio (SSMS)
General
1 6 (15.00%) Finance
2 1 (2.50%) Legal
Job Titles
1 12 (30.00%) Scrum Master
2 5 (12.50%) Agile Scrum Master
2 5 (12.50%) Product Manager
3 4 (10.00%) Developer
3 4 (10.00%) ServiceNow Developer
4 3 (7.50%) Operations Engineer
4 3 (7.50%) Product Owner
4 3 (7.50%) Senior Operations Engineer
5 2 (5.00%) Change Control Coordinator
5 2 (5.00%) Coordinator
5 2 (5.00%) DBA
5 2 (5.00%) IT Manager
5 2 (5.00%) ITSM Developer
5 2 (5.00%) Service Delivery Coordinator
5 2 (5.00%) SQL DBA
6 1 (2.50%) Project Manager
6 1 (2.50%) Service Analyst
6 1 (2.50%) Support Consultant
6 1 (2.50%) Support Engineer
6 1 (2.50%) Support Specialist
Libraries, Frameworks & Software Standards
1 1 (2.50%) ISPF
Miscellaneous
1 2 (5.00%) Analytical Skills
1 2 (5.00%) Clustering
1 2 (5.00%) Replication
1 2 (5.00%) Smartphone
2 1 (2.50%) AS400
2 1 (2.50%) CMDB
2 1 (2.50%) Data Centre
2 1 (2.50%) Mainframe
2 1 (2.50%) Management Information System
2 1 (2.50%) NHS
Operating Systems
1 2 (5.00%) Windows
1 2 (5.00%) Windows Server
2 1 (2.50%) MVS
2 1 (2.50%) Unix
2 1 (2.50%) VME
2 1 (2.50%) Windows Server 2003
2 1 (2.50%) Windows Server 2008
2 1 (2.50%) zOS
Processes & Methodologies
1 22 (55.00%) Agile Software Development
1 22 (55.00%) Project Management
2 18 (45.00%) Agile Project Management
3 16 (40.00%) ITIL
4 14 (35.00%) Coaching
4 14 (35.00%) Scrum
5 13 (32.50%) Mentoring
6 11 (27.50%) ITSM
6 11 (27.50%) User Stories
7 9 (22.50%) Open Source
7 9 (22.50%) Service Management
8 7 (17.50%) Change Management
9 6 (15.00%) Business Continuity
9 6 (15.00%) Incident Management
10 5 (12.50%) Disaster Recovery
10 5 (12.50%) Problem Management
11 4 (10.00%) PRINCE2
12 3 (7.50%) Capacity Planning
12 3 (7.50%) Data Management
12 3 (7.50%) Workflow
Programming Languages
1 2 (5.00%) SQL
2 1 (2.50%) COBOL
2 1 (2.50%) REXX
Qualifications
1 7 (17.50%) Security Cleared
2 5 (12.50%) BPSS Clearance
3 4 (10.00%) SC Cleared
4 3 (7.50%) ITIL Foundation Certificate
5 2 (5.00%) Degree
6 1 (2.50%) CISM
6 1 (2.50%) CISSP
6 1 (2.50%) ISO 27001 Lead Implementer
6 1 (2.50%) Microsoft Certification
Quality Assurance & Compliance
1 4 (10.00%) SLA
2 3 (7.50%) Disclosure Scotland
3 2 (5.00%) ISO 9001
4 1 (2.50%) ISO/IEC 27001
4 1 (2.50%) QA
System Software
1 1 (2.50%) Active Directory
1 1 (2.50%) Time Sharing Option
1 1 (2.50%) XenApp
1 1 (2.50%) XenDesktop
1 1 (2.50%) XenServer
Systems Management
1 2 (5.00%) Perfmon
2 1 (2.50%) OMEGAMON
2 1 (2.50%) XenMobile
Vendors
1 8 (20.00%) ServiceNow
2 4 (10.00%) Microsoft
3 3 (7.50%) HP
3 3 (7.50%) SAP
4 2 (5.00%) Cisco
4 2 (5.00%) Oracle
5 1 (2.50%) BMC
5 1 (2.50%) CA
5 1 (2.50%) CheckPoint
5 1 (2.50%) Citrix
5 1 (2.50%) Crossbeam
5 1 (2.50%) F5
5 1 (2.50%) IBM
5 1 (2.50%) Informatica
5 1 (2.50%) Juniper
5 1 (2.50%) McAfee
5 1 (2.50%) TippingPoint
Newcastle Upon Tyne, Tyne And Wear
Square One Resources
Rate: Market Rates
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Global Technology Solutions Ltd
Rate: £500 - £555 per day
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Reed Technology
Rate: £400 - £450 per day
Posted: 6 days ago