Period
to 18 June 2018

The following table provides summary statistics for contract job vacancies advertised in Tyne and Wear with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 18 June 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
North East > Tyne and Wear
6 months to
18 Jun 2018
Same period 2017 Same period 2016
Rank 43 53 20
Rank change year-on-year +10 -33 +27
Contract jobs citing Service Delivery 60 44 207
As % of all contract IT jobs advertised in Tyne and Wear 5.63% 4.39% 10.26%
As % of the Processes & Methodologies category 6.54% 4.89% 11.54%
Number of daily rates quoted 49 39 152
Tyne and Wear median daily rate £309 £400 £285
Median daily rate % change year-on-year -22.75% +40.35% -28.54%
10th Percentile £261 £279 £225
90th Percentile £496 £455 £533
North East median daily rate £309 £400 £285
% change year-on-year -22.75% +40.35% -28.64%
Number of hourly rates quoted 0 0 11
Tyne and Wear median hourly rate - - £28.00
North East median hourly rate - - £28.00

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Tyne and Wear with a requirement for process or methodology skills.

All Process and Methodology Skills
Tyne and Wear
Contract vacancies with a requirement for process or methodology skills 918 900 1,794
As % of all contract IT jobs advertised in Tyne and Wear 86.20% 89.73% 88.94%
Number of daily rates quoted 645 608 1,216
Tyne and Wear median daily rate £400 £375 £330
Median daily rate % change year-on-year +6.67% +13.64% -8.33%
10th Percentile £260 £264 £225
90th Percentile £588 £538 £525
North East median daily rate £390 £375 £330
% change year-on-year +4.00% +13.64% -8.33%
Number of hourly rates quoted 18 35 68
Tyne and Wear median hourly rate £22.00 £34.00 £28.00
Median hourly rate % change year-on-year -35.29% +21.43% +107.41%
10th Percentile £9.51 £11.28 £14.60
90th Percentile £43.75 £45.70 £36.00
North East median hourly rate £15.18 £32.00 £28.00
% change year-on-year -52.56% +14.29% +86.67%

Service Delivery
Job Vacancy Trend in Tyne and Wear

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for Service Delivery in Tyne and Wear

Service Delivery
Contractor Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Tyne and Wear.

Contractor daily rate trend for Service Delivery in Tyne and Wear

Service Delivery
Contractor Daily Rate Histogram in Tyne and Wear

The daily rate distribution of IT jobs citing Service Delivery in Tyne and Wear over the 6 months to 18 June 2018.

Contractor daily rate histogram for Service Delivery in Tyne and Wear

Service Delivery
Contractor Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Tyne and Wear.

Contractor hourly rate trend for Service Delivery in Tyne and Wear

Service Delivery
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Tyne and Wear region over the 6 months to 18 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +10 59 £305 -23.88% 3
Tyneside - 1 £425 -
Service Delivery
North East

For the 6 months to 18 June 2018, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Tyne and Wear region with a requirement for Service Delivery.

1 43 (71.67%) ITIL
2 35 (58.33%) Security Cleared
3 31 (51.67%) SAP
4 30 (50.00%) Windows
4 30 (50.00%) Windows Server
5 27 (45.00%) SC Cleared
5 27 (45.00%) Windows Server 2008
5 27 (45.00%) Project Management
5 27 (45.00%) Business Continuity
6 26 (43.33%) SAN
7 25 (41.67%) Active Directory
7 25 (41.67%) Citrix
7 25 (41.67%) VMware
7 25 (41.67%) XenApp
7 25 (41.67%) XenDesktop
7 25 (41.67%) NetScaler
8 24 (40.00%) VMware Infrastructure
8 24 (40.00%) vSphere
8 24 (40.00%) Ivanti
8 24 (40.00%) HP
8 24 (40.00%) DHCP
8 24 (40.00%) DNS
8 24 (40.00%) IIS
9 21 (35.00%) Management Information System
10 16 (26.67%) Computer Science Degree
10 16 (26.67%) Computer Science
10 16 (26.67%) Degree
11 15 (25.00%) Service Management
12 10 (16.67%) Agile Software Development
13 9 (15.00%) Linux

Service Delivery
Co-occurring IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (40.00%) IIS
2 5 (8.33%) Tuxedo
3 4 (6.67%) TPMS
4 1 (1.67%) Elasticsearch
4 1 (1.67%) Exchange Server 2000
4 1 (1.67%) Exchange Server 2003
4 1 (1.67%) Exchange Server 5.5
4 1 (1.67%) FileNet
4 1 (1.67%) MS Exchange
4 1 (1.67%) WebSphere
4 1 (1.67%) WebSphere Application Server
4 1 (1.67%) WebSphere Portal
Applications
1 3 (5.00%) Microsoft Office
2 1 (1.67%) Microsoft Excel
2 1 (1.67%) Microsoft PowerPoint
2 1 (1.67%) MS Visio
Communications & Networking
1 26 (43.33%) SAN
2 25 (41.67%) NetScaler
3 24 (40.00%) DHCP
3 24 (40.00%) DNS
4 2 (3.33%) SMS
4 2 (3.33%) WinSCP
5 1 (1.67%) WAN
5 1 (1.67%) X.500
Database & Business Intelligence
1 5 (8.33%) OLTP
2 3 (5.00%) SAP HANA
3 2 (3.33%) SQL Server
4 1 (1.67%) SQL Server 2005
4 1 (1.67%) SQL Server 2008
4 1 (1.67%) SQL Server Integration Services
4 1 (1.67%) SQL Server Reporting Services
Development Applications
1 2 (3.33%) VSS/SourceSafe
General
1 4 (6.67%) Finance
2 1 (1.67%) Electronics
2 1 (1.67%) Legal
2 1 (1.67%) Manufacturing
2 1 (1.67%) Marketing
2 1 (1.67%) Publishing
2 1 (1.67%) Retail
2 1 (1.67%) Telecoms
Job Titles
1 21 (35.00%) Virtualisation Engineer
2 14 (23.33%) Support Engineer
3 11 (18.33%) Citrix Engineer
4 6 (10.00%) Operations Engineer
5 4 (6.67%) Backup Engineer
5 4 (6.67%) Service Manager
6 3 (5.00%) Citrix Support
6 3 (5.00%) Citrix Support Engineer
6 3 (5.00%) Consultant
6 3 (5.00%) Developer
6 3 (5.00%) Product Owner
6 3 (5.00%) Storage Engineer
7 2 (3.33%) C# Developer
7 2 (3.33%) EMC Engineer
7 2 (3.33%) IT Manager
7 2 (3.33%) IT Services Manager
7 2 (3.33%) Major Incident Manager
7 2 (3.33%) Technical Consultant
7 2 (3.33%) VMware Engineer
7 2 (3.33%) Windows Engineer
Libraries, Frameworks & Software Standards
1 5 (8.33%) XML
2 4 (6.67%) Web Services
3 2 (3.33%) .NET
3 2 (3.33%) CSS
3 2 (3.33%) HTML
3 2 (3.33%) HTML5
3 2 (3.33%) JSON
3 2 (3.33%) KnockoutJS
3 2 (3.33%) Twitter Bootstrap
3 2 (3.33%) Velocity
4 1 (1.67%) AngularJS
4 1 (1.67%) ASP.NET
4 1 (1.67%) Elastic Stack
Miscellaneous
1 21 (35.00%) Management Information System
2 16 (26.67%) Computer Science
3 2 (3.33%) CLARiiON
3 2 (3.33%) EMC VNX
3 2 (3.33%) EMC VNXe
3 2 (3.33%) User Experience
3 2 (3.33%) Virtual Team
4 1 (1.67%) Analytical Skills
4 1 (1.67%) CMDB
Operating Systems
1 30 (50.00%) Windows
1 30 (50.00%) Windows Server
2 27 (45.00%) Windows Server 2008
3 9 (15.00%) Linux
4 5 (8.33%) VME
5 3 (5.00%) Red Hat Enterprise Linux
5 3 (5.00%) Solaris
6 2 (3.33%) AIX
6 2 (3.33%) Unix
7 1 (1.67%) HPUX
7 1 (1.67%) Windows 2000 Server
Processes & Methodologies
1 43 (71.67%) ITIL
2 27 (45.00%) Business Continuity
2 27 (45.00%) Project Management
3 15 (25.00%) Service Management
4 10 (16.67%) Agile Software Development
5 8 (13.33%) Change Management
5 8 (13.33%) Problem Management
6 7 (11.67%) Proactive Management
6 7 (11.67%) Release Management
7 6 (10.00%) Root Cause Analysis
8 5 (8.33%) ITIL V3
8 5 (8.33%) Service Design
9 4 (6.67%) Coaching
9 4 (6.67%) Continuous Improvement
9 4 (6.67%) DevOps
9 4 (6.67%) Incident Management
9 4 (6.67%) Process Improvement
9 4 (6.67%) Programme Management
9 4 (6.67%) Scrum
9 4 (6.67%) Waterfall
Programming Languages
1 5 (8.33%) COBOL
1 5 (8.33%) Shell Script
1 5 (8.33%) SQL
2 4 (6.67%) Python
3 3 (5.00%) Perl
4 2 (3.33%) C#
4 2 (3.33%) JavaScript
5 1 (1.67%) C
5 1 (1.67%) Java
Qualifications
1 35 (58.33%) Security Cleared
2 27 (45.00%) SC Cleared
3 16 (26.67%) Computer Science Degree
3 16 (26.67%) Degree
4 2 (3.33%) APMG
4 2 (3.33%) DV Cleared
4 2 (3.33%) Master's Degree
5 1 (1.67%) BPSS Clearance
5 1 (1.67%) ITIL Certification
System Software
1 25 (41.67%) Active Directory
1 25 (41.67%) XenApp
1 25 (41.67%) XenDesktop
2 24 (40.00%) VMware Infrastructure
2 24 (40.00%) vSphere
3 6 (10.00%) Firmware
4 1 (1.67%) Samba
4 1 (1.67%) Virtual Machines
Systems Management
1 3 (5.00%) Backup Exec
1 3 (5.00%) EMC NetWorker
1 3 (5.00%) NetBackup
1 3 (5.00%) PureDisk
1 3 (5.00%) Simpana
1 3 (5.00%) Tivoli Storage Manager
2 1 (1.67%) Kibana
2 1 (1.67%) logstash
Vendors
1 31 (51.67%) SAP
2 25 (41.67%) Citrix
2 25 (41.67%) VMware
3 24 (40.00%) HP
3 24 (40.00%) Ivanti
4 8 (13.33%) Oracle
5 5 (8.33%) EMC
5 5 (8.33%) Micro Focus
5 5 (8.33%) Microsoft
6 4 (6.67%) Brocade
6 4 (6.67%) NetApp
7 3 (5.00%) arcserve
7 3 (5.00%) CA
7 3 (5.00%) Cisco
7 3 (5.00%) CommVault
7 3 (5.00%) IBM
7 3 (5.00%) ServiceNow
7 3 (5.00%) Sun
7 3 (5.00%) Symantec
8 2 (3.33%) Veritas