Service Delivery Job Trends in Tyne and Wear

Service Delivery
North East > Tyne and Wear

The table below provides summary statistics and salary benchmarking for jobs advertised in Tyne and Wear requiring Service Delivery skills. It covers permanent job vacancies from the 6 months leading up to 31 December 2025, with comparisons to the same periods in the previous two years.

6 months to
31 Dec 2025
Same period 2024 Same period 2023
Rank 59 27 34
Rank change year-on-year -32 +7 +23
Permanent jobs citing Service Delivery 11 58 16
As % of all permanent jobs in Tyne and Wear 1.41% 7.83% 3.79%
As % of the Processes & Methodologies category 1.72% 8.59% 4.24%
Number of salaries quoted 6 8 15
10th Percentile £50,625 £42,500 £30,250
25th Percentile £51,250 £48,125 £40,563
Median annual salary (50th Percentile) £52,500 £50,000 £52,000
Median % change year-on-year +5.00% -3.85% +4.00%
75th Percentile £54,688 £54,097 £60,625
90th Percentile £63,750 £66,722 £100,424
North East median annual salary £53,750 £50,000 £46,750
% change year-on-year +7.50% +6.95% +33.57%

All Process & Methodology Skills
Tyne and Wear

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Tyne and Wear.

Permanent vacancies with a requirement for process or methodology skills 640 675 377
As % of all permanent jobs advertised in Tyne and Wear 81.95% 91.09% 89.34%
Number of salaries quoted 462 316 331
10th Percentile £28,250 £30,375 £30,000
25th Percentile £31,750 £36,250 £37,500
Median annual salary (50th Percentile) £50,000 £50,000 £50,000
Median % change year-on-year - - -9.09%
75th Percentile £65,000 £68,750 £63,750
90th Percentile £80,000 £88,750 £77,500
North East median annual salary £47,500 £50,000 £49,250
% change year-on-year -5.00% +1.52% -1.50%

Service Delivery
Job Vacancy Trend in Tyne and Wear

Historical trend showing the proportion of permanent IT job postings citing Service Delivery relative to all permanent IT jobs advertised in Tyne and Wear.

Service Delivery job vacancy trend in Tyne and Wear

Service Delivery
Salary Trend in Tyne and Wear

Salary distribution trend for jobs in Tyne and Wear citing Service Delivery.

Salary distribution trend for jobs in Tyne and Wear citing Service Delivery

Service Delivery
Salary Histogram in Tyne and Wear

Salary distribution for jobs citing Service Delivery in Tyne and Wear over the 6 months to 31 December 2025.

Salary histogram for Service Delivery in Tyne and Wear

Service Delivery
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Tyne and Wear region over the 6 months to 31 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Newcastle upon Tyne -32 6 £52,500 +5.00% 21
Gateshead - 3 - -
Sunderland -3 2 - - 4
Service Delivery
North East

Service Delivery
Co-Occurring Skills & Capabilities in Tyne and Wear by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Business Applications
1 1 (9.09%) Dynamics CRM
Cloud Services
1 1 (9.09%) Azure
1 1 (9.09%) Azure DevOps
1 1 (9.09%) Dynamics 365
1 1 (9.09%) Power Automate
1 1 (9.09%) Power Platform
General
1 2 (18.18%) Social Skills
2 1 (9.09%) Finance
2 1 (9.09%) Law
Job Titles
1 5 (45.45%) Service Manager
2 3 (27.27%) Lead
2 3 (27.27%) Service Desk Manager
3 2 (18.18%) IT Manager
3 2 (18.18%) IT Services Manager
4 1 (9.09%) Delivery Manager
4 1 (9.09%) Developer
4 1 (9.09%) IT Director
4 1 (9.09%) Network Engineer
4 1 (9.09%) Power Platform Developer
4 1 (9.09%) Service Delivery Manager
4 1 (9.09%) Services Director
Libraries, Frameworks & Software Standards
1 1 (9.09%) .NET
Miscellaneous
1 1 (9.09%) Foreign Exchange (FX)
1 1 (9.09%) Greenfield Project
1 1 (9.09%) Product Ownership
1 1 (9.09%) Virtual Team
Processes & Methodologies
1 5 (45.45%) Continuous Improvement
2 4 (36.36%) ITIL
3 2 (18.18%) Agile
3 2 (18.18%) Service Management
3 2 (18.18%) Stakeholder Management
4 1 (9.09%) Business Continuity
4 1 (9.09%) Case Management
4 1 (9.09%) Coaching
4 1 (9.09%) CRM
4 1 (9.09%) DevOps
4 1 (9.09%) Disaster Recovery
4 1 (9.09%) ITSM
4 1 (9.09%) Mentoring
4 1 (9.09%) PLM
4 1 (9.09%) Process Improvement
4 1 (9.09%) Product Management
4 1 (9.09%) Software Engineering
4 1 (9.09%) Stakeholder Engagement
4 1 (9.09%) Supplier Management
4 1 (9.09%) Test Automation
Programming Languages
1 1 (9.09%) C#
1 1 (9.09%) PowerShell
Qualifications
1 1 (9.09%) Degree
1 1 (9.09%) ITIL Foundation Certificate
1 1 (9.09%) Microsoft Certification
System Software
1 1 (9.09%) Active Directory
Vendors
1 4 (36.36%) Microsoft