The following table provides summary statistics for permanent job vacancies advertised in Tyne and Wear with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 3 months to 29 June 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
North East / Tyne and Wear
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 38 49 62
Rank change year-on-year +11 +13  
Permanent jobs citing Service Delivery 14 29 10
As % of all permanent IT jobs advertised in Tyne and Wear 4.11% 4.76% 1.85%
As % of the Processes & Methodologies category 4.68% 5.62% 2.18%
Number of salaries quoted 13 25 9
Median salary £38,000 £35,000 £35,000
Median salary % change year-on-year +8.57% -  
90% offered a salary of more than £32,500 £17,450 £29,050
10% offered a salary of more than £65,000 £50,000 £53,500
UK excluding London median salary £45,000 £45,000 £45,000

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Tyne and Wear with a requirement for process and methodology skills.

Process & Methodology Skills
Tyne and Wear
Permanent job vacancies with a requirement for process and methodology skills 299 516 459
As % of all permanent IT job vacancies advertised in Tyne and Wear 87.68% 84.73% 84.69%
Number of salaries quoted 1085 1802 1626
Median salary £40,000 £40,000 £38,500
Median salary % change year-on-year - +3.89%  
90% offered a salary of more than £22,500 £27,500 £27,000
10% offered a salary of more than £70,000 £54,343 £65,480
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Service Delivery
Job Vacancy Trend in Tyne and Wear

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for Service Delivery in Tyne and Wear

Service Delivery
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Tyne and Wear.

Salary trend for Service Delivery in Tyne and Wear

Service Delivery
Salary Histogram in Tyne and Wear

The salary distribution of IT jobs citing Service Delivery in Tyne and Wear over the 3 months to 29 June 2017.

Salary histogram for Service Delivery in Tyne and Wear

Service Delivery
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Tyne and Wear region over the 3 months to 29 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +12 11 £37,500 +1.35% 3
Sunderland - 2 £54,500 -
Service Delivery
North East

For the 6 months to 29 June 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Tyne and Wear region with a requirement for Service Delivery.

1 24 (66.67%) ITIL
2 15 (41.67%) Service Management
3 9 (25.00%) Enterprise Architecture
4 8 (22.22%) Project Management
5 7 (19.44%) Benchmarking
5 7 (19.44%) Stakeholder Management
6 6 (16.67%) SLA
6 6 (16.67%) Windows
7 5 (13.89%) Active Directory
7 5 (13.89%) TOGAF
7 5 (13.89%) Degree
7 5 (13.89%) Windows Server
8 4 (11.11%) Continuous Improvement
8 4 (11.11%) Problem Management
8 4 (11.11%) Microsoft
8 4 (11.11%) DHCP
8 4 (11.11%) DNS
8 4 (11.11%) Task Automation
9 3 (8.33%) Service Delivery Management
9 3 (8.33%) Microsoft Certification
9 3 (8.33%) ITIL Certification
9 3 (8.33%) MCSE
9 3 (8.33%) Oracle
9 3 (8.33%) Finance
9 3 (8.33%) Business Analysis
9 3 (8.33%) Performance Management
9 3 (8.33%) PowerShell
9 3 (8.33%) ITIL V3
9 3 (8.33%) User Experience
9 3 (8.33%) Analytical Skills

Service Delivery
Co-occurring IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.78%) Exchange Server 2013
1 1 (2.78%) IBM Domino
1 1 (2.78%) IBM Notes
1 1 (2.78%) IIS
1 1 (2.78%) MS Exchange
1 1 (2.78%) Skype for Business
Applications
1 1 (2.78%) Microsoft Office
Cloud Services
1 1 (2.78%) Microsoft Azure
1 1 (2.78%) Office 365
Communications & Networking
1 4 (11.11%) DHCP
1 4 (11.11%) DNS
2 1 (2.78%) Cisco IOS
2 1 (2.78%) Firewall
2 1 (2.78%) Internet
2 1 (2.78%) LAN
2 1 (2.78%) Skype
2 1 (2.78%) WAN
Database & Business Intelligence
1 1 (2.78%) Amazon RDS
1 1 (2.78%) SQL Server
Development Applications
1 1 (2.78%) JIRA
General
1 3 (8.33%) Finance
2 2 (5.56%) Automotive
2 2 (5.56%) Manufacturing
Job Titles
1 15 (41.67%) Service Manager
2 13 (36.11%) Delivery Manager
2 13 (36.11%) Services Delivery Manager
3 6 (16.67%) Architect
4 5 (13.89%) Analyst
5 4 (11.11%) Service Architect
6 3 (8.33%) Service Analyst
6 3 (8.33%) Service Transition Manager
6 3 (8.33%) Transition Manager
7 2 (5.56%) Citrix Engineer
7 2 (5.56%) Head of IT
7 2 (5.56%) Incident and Problem Manager
7 2 (5.56%) Incident Manager
7 2 (5.56%) Release Manager
7 2 (5.56%) Service Desk Team Leader
7 2 (5.56%) Services Delivery Analyst
7 2 (5.56%) Solutions Architect
7 2 (5.56%) Team Leader
7 2 (5.56%) Test Manager
8 1 (2.78%) IT Manager
Libraries, Frameworks & Software Standards
1 1 (2.78%) .NET
1 1 (2.78%) HTML
1 1 (2.78%) SOAP
1 1 (2.78%) XML
Miscellaneous
1 3 (8.33%) Analytical Skills
1 3 (8.33%) User Experience
2 2 (5.56%) FMCG
3 1 (2.78%) AS400
3 1 (2.78%) Clustering
3 1 (2.78%) CMDB
3 1 (2.78%) PKI
3 1 (2.78%) Smartphone
Operating Systems
1 6 (16.67%) Windows
2 5 (13.89%) Windows Server
3 2 (5.56%) Windows Server 2003
3 2 (5.56%) Windows Server 2008
3 2 (5.56%) Windows Server 2012
Processes & Methodologies
1 24 (66.67%) ITIL
2 15 (41.67%) Service Management
3 9 (25.00%) Enterprise Architecture
4 8 (22.22%) Project Management
5 7 (19.44%) Benchmarking
5 7 (19.44%) Stakeholder Management
6 5 (13.89%) TOGAF
7 4 (11.11%) Continuous Improvement
7 4 (11.11%) Problem Management
7 4 (11.11%) Task Automation
8 3 (8.33%) Business Analysis
8 3 (8.33%) ITIL V3
8 3 (8.33%) Performance Management
8 3 (8.33%) Performance Metrics
8 3 (8.33%) Service Delivery Management
9 2 (5.56%) Asset Management
9 2 (5.56%) Data Management
9 2 (5.56%) Incident Management
9 2 (5.56%) Logistics
9 2 (5.56%) Release Management
Programming Languages
1 3 (8.33%) PowerShell
2 1 (2.78%) Java
2 1 (2.78%) Python
2 1 (2.78%) SQL
2 1 (2.78%) T-SQL
Qualifications
1 5 (13.89%) Degree
2 3 (8.33%) ITIL Certification
2 3 (8.33%) MCSE
2 3 (8.33%) Microsoft Certification
3 1 (2.78%) CCNA
3 1 (2.78%) Cisco Certification
3 1 (2.78%) HND
3 1 (2.78%) MCITP
Quality Assurance & Compliance
1 6 (16.67%) SLA
2 2 (5.56%) Data Quality
3 1 (2.78%) ISO/IEC 20000
System Software
1 5 (13.89%) Active Directory
2 2 (5.56%) XenApp
3 1 (2.78%) Hyper-V
3 1 (2.78%) VMware Infrastructure
Systems Management
1 1 (2.78%) Nagios
1 1 (2.78%) SCCM
1 1 (2.78%) SCOM
1 1 (2.78%) SCOrch
1 1 (2.78%) SCSM
Vendors
1 4 (11.11%) Microsoft
2 3 (8.33%) Oracle
3 2 (5.56%) Citrix
3 2 (5.56%) VMware
4 1 (2.78%) AppDynamics
4 1 (2.78%) Cisco
4 1 (2.78%) Lotus
4 1 (2.78%) MobileIron
4 1 (2.78%) Splunk
Newcastle, Staffordshire
Marks Sattin
Salary: £65000 per annum
Posted: 21 days ago