2nd Line Desktop Support Engineer Contracts in the UK excluding London

Second Line Desktop Support Engineer
UK > UK excluding London

The median Second Line Desktop Support Engineer daily rate in the UK excluding London is £195, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 316 384 428
Rank change year-on-year +68 +44 +34
Contract jobs requiring a 2nd Line Desktop Support Engineer 20 15 34
As % of all contract jobs advertised in the UK excluding London 0.16% 0.072% 0.14%
As % of the Job Titles category 0.17% 0.078% 0.15%
Number of daily rates quoted 10 11 27
10th Percentile £126 £122 -
25th Percentile £178 £174 £200
Median daily rate (50th Percentile) £195 £195 £204
Median % change year-on-year - -4.41% +8.80%
75th Percentile £203 £203 £228
90th Percentile £204 - £250
UK median daily rate £195 £193 £208
% change year-on-year +1.30% -7.27% +9.26%
Number of hourly rates quoted 4 0 0
10th Percentile - - -
25th Percentile £22.50 - -
Median hourly rate £23.00 - -
75th Percentile £23.50 - -
90th Percentile - - -
UK median hourly rate £23.00 - £23.50
% change year-on-year - - +77.02%

All Contract IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 11,767 19,240 22,667
% of contract IT jobs with a recognized job title 92.17% 92.63% 94.18%
Number of daily rates quoted 7,552 11,748 15,893
10th Percentile £213 £213 £225
25th Percentile £363 £363 £395
Median daily rate (50th Percentile) £475 £492 £500
Median % change year-on-year -3.46% -1.60% +5.26%
75th Percentile £575 £598 £595
90th Percentile £650 £688 £688
UK median daily rate £515 £525 £540
% change year-on-year -1.90% -2.78% +2.86%
Number of hourly rates quoted 829 2,243 1,165
10th Percentile £14.00 £12.50 £13.45
25th Percentile £17.61 £15.75 £18.09
Median hourly rate £28.00 £39.55 £42.50
Median % change year-on-year -29.20% -6.94% +117.95%
75th Percentile £64.50 £61.30 £65.00
90th Percentile £75.00 £73.75 £75.00
UK median hourly rate £29.00 £36.42 £45.00
% change year-on-year -20.37% -19.07% +91.49%

2nd Line Desktop Support Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured 2nd Line Desktop Support Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for 2nd Line Desktop Support Engineer in the UK excluding London

2nd Line Desktop Support Engineer
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing 2nd Line Desktop Support Engineer in the UK excluding London.

Daily rate trend for 2nd Line Desktop Support Engineer in the UK excluding London

2nd Line Desktop Support Engineer
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing 2nd Line Desktop Support Engineer in the UK excluding London.

Hourly rate trend for 2nd Line Desktop Support Engineer in the UK excluding London

2nd Line Desktop Support Engineer
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Desktop Support Engineer within the UK excluding London region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North of England +22 11 £195 -
North West +20 5 - -
South East +47 4 £195 -9.30%
Yorkshire +7 3 £126 -36.20%
North East +1 3 £195 -
Northern Ireland -7 2 - -
Scotland - 2 - -
East Midlands - 1 £180 -
Midlands - 1 £180 -
2nd Line Desktop Support Engineer
UK

2nd Line Desktop Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 1 May 2025, 2nd Line Desktop Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring 2nd Line Desktop Support Engineer in the job title.

1 19 (95.00%) Windows
2 15 (75.00%) Microsoft
3 13 (65.00%) Microsoft 365
4 12 (60.00%) Active Directory
5 11 (55.00%) ITIL
6 9 (45.00%) Manufacturing
6 9 (45.00%) Social Skills
7 8 (40.00%) Problem-Solving
7 8 (40.00%) Microsoft Office
7 8 (40.00%) Windows 10
8 7 (35.00%) Analytical Skills
8 7 (35.00%) Time Management
8 7 (35.00%) Microsoft Exchange
8 7 (35.00%) VPN
9 6 (30.00%) Service Management
9 6 (30.00%) Degree
9 6 (30.00%) Patch Management
10 5 (25.00%) Presentation Skills
10 5 (25.00%) Documentation Skills
10 5 (25.00%) Windows Server
10 5 (25.00%) Proactive Maintenance
10 5 (25.00%) Project Delivery
10 5 (25.00%) Windows Server 2016
10 5 (25.00%) Business Case
10 5 (25.00%) Windows Server 2008
10 5 (25.00%) Technical Analysis
10 5 (25.00%) Mentoring
10 5 (25.00%) Infrastructure Monitoring
10 5 (25.00%) Canon
10 5 (25.00%) SCCM

2nd Line Desktop Support Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (35.00%) Microsoft Exchange
2 2 (10.00%) SharePoint
Applications
1 8 (40.00%) Microsoft Office
2 5 (25.00%) Microsoft PowerPoint
2 5 (25.00%) MS Visio
Cloud Services
1 13 (65.00%) Microsoft 365
2 3 (15.00%) Azure
Communications & Networking
1 7 (35.00%) VPN
2 5 (25.00%) LAN
General
1 9 (45.00%) Manufacturing
1 9 (45.00%) Social Skills
2 7 (35.00%) Analytical Skills
3 5 (25.00%) Documentation Skills
3 5 (25.00%) Presentation Skills
3 5 (25.00%) Telecoms
4 4 (20.00%) Electronics
4 4 (20.00%) Finance
4 4 (20.00%) Marketing
4 4 (20.00%) Public Sector
5 2 (10.00%) Banking
Miscellaneous
1 5 (25.00%) Management Information System
2 3 (15.00%) iPhone
3 2 (10.00%) BYOD
4 1 (5.00%) Client/Server
4 1 (5.00%) Data Protection Act
4 1 (5.00%) Smartphone
4 1 (5.00%) Video Conferencing
Operating Systems
1 19 (95.00%) Windows
2 8 (40.00%) Windows 10
3 5 (25.00%) Windows 8
3 5 (25.00%) Windows Server
3 5 (25.00%) Windows Server 2003
3 5 (25.00%) Windows Server 2008
3 5 (25.00%) Windows Server 2012
3 5 (25.00%) Windows Server 2016
3 5 (25.00%) Windows XP
4 2 (10.00%) Apple iOS
4 2 (10.00%) Windows 7
5 1 (5.00%) Android
Processes & Methodologies
1 11 (55.00%) ITIL
2 8 (40.00%) Problem-Solving
3 7 (35.00%) Time Management
4 6 (30.00%) Patch Management
4 6 (30.00%) Service Management
5 5 (25.00%) Asset Management
5 5 (25.00%) Business Case
5 5 (25.00%) Infrastructure Monitoring
5 5 (25.00%) Mentoring
5 5 (25.00%) Proactive Maintenance
5 5 (25.00%) Project Delivery
5 5 (25.00%) Technical Analysis
6 4 (20.00%) Business Intelligence
6 4 (20.00%) Digital Marketing
6 4 (20.00%) Programme Management
7 2 (10.00%) Coaching
7 2 (10.00%) Customer Service
8 1 (5.00%) Data Protection
8 1 (5.00%) Deployment Automation
Qualifications
1 6 (30.00%) Degree
2 5 (25.00%) Microsoft Certification
3 4 (20.00%) DBS Check
Quality Assurance & Compliance
1 2 (10.00%) QA
System Software
1 12 (60.00%) Active Directory
Systems Management
1 5 (25.00%) SCCM
2 3 (15.00%) Microsoft Intune
Vendors
1 15 (75.00%) Microsoft
2 5 (25.00%) Canon
3 4 (20.00%) SAP
4 3 (15.00%) Citrix
5 2 (10.00%) Apple
5 2 (10.00%) ServiceNow
6 1 (5.00%) Cisco
6 1 (5.00%) Dell