2nd Line Desktop Support Engineer Jobs in the UK excluding London

Second Line Desktop Support Engineer
UK > UK excluding London

The median Second Line Desktop Support Engineer salary in the UK excluding London is £32,500 per year according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 729 754 844
Rank change year-on-year +25 +90 -177
Permanent jobs requiring a 2nd Line Desktop Support Engineer 29 10 7
As % of all permanent jobs advertised in the UK excluding London 0.041% 0.016% 0.010%
As % of the Job Titles category 0.044% 0.018% 0.010%
Number of salaries quoted 29 7 6
10th Percentile £28,400 £27,500 -
25th Percentile £28,500 £28,500 £25,500
Median annual salary (50th Percentile) £32,500 £30,000 £27,000
Median % change year-on-year +8.33% +11.11% +3.85%
75th Percentile £33,750 £32,500 £29,375
90th Percentile £35,000 £33,000 £31,625
UK median annual salary £32,500 £32,500 £28,000
% change year-on-year - +16.07% +7.69%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 66,438 55,416 67,544
% of permanent jobs with a recognized job title 94.80% 89.30% 95.80%
Number of salaries quoted 47,143 31,373 42,828
10th Percentile £26,750 £29,750 £28,368
25th Percentile £35,000 £38,725 £37,500
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +5.26%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £82,500 £80,000
UK median annual salary £52,923 £60,000 £60,000
% change year-on-year -11.80% - +9.09%

2nd Line Desktop Support Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured 2nd Line Desktop Support Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for 2nd Line Desktop Support Engineer in the UK excluding London

2nd Line Desktop Support Engineer
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing 2nd Line Desktop Support Engineer in the UK excluding London.

Salary trend for 2nd Line Desktop Support Engineer in the UK excluding London

2nd Line Desktop Support Engineer
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Desktop Support Engineer within the UK excluding London region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South West - 10 £29,000 - 1
Midlands +14 8 £32,500 +4.84%
East Midlands -10 6 £32,500 +4.84%
North of England - 6 £32,500 -
Yorkshire - 5 £32,500 -
South East +16 3 £34,000 +13.33%
West Midlands +20 2 £26,500 -14.52%
East of England - 1 £35,000 -
Northern Ireland - 1 £35,000 -
North West - 1 £28,000 -
2nd Line Desktop Support Engineer
UK

2nd Line Desktop Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 25 April 2024, 2nd Line Desktop Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring 2nd Line Desktop Support Engineer in the job title.

1 26 (89.66%) Active Directory
1 26 (89.66%) Windows
2 24 (82.76%) Microsoft
3 23 (79.31%) Social Skills
3 23 (79.31%) Customer Service
4 22 (75.86%) Problem-Solving
4 22 (75.86%) Microsoft Office
5 21 (72.41%) Degree
5 21 (72.41%) Computer Science
5 21 (72.41%) Network Security
5 21 (72.41%) Microsoft Certification
5 21 (72.41%) A+ Certification
5 21 (72.41%) Computer Science Degree
5 21 (72.41%) Onboarding
5 21 (72.41%) MCP
5 21 (72.41%) DBS Check
5 21 (72.41%) Mac OS
6 4 (13.79%) Finance
7 3 (10.34%) TCP/IP
7 3 (10.34%) DNS
7 3 (10.34%) Microsoft 365
7 3 (10.34%) Windows 10
8 2 (6.90%) Remote Desktop
8 2 (6.90%) Entra ID
8 2 (6.90%) Windows Server
8 2 (6.90%) Azure
8 2 (6.90%) Inclusion and Diversity
8 2 (6.90%) SharePoint
8 2 (6.90%) LAN
8 2 (6.90%) WAN

2nd Line Desktop Support Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.90%) SharePoint
2 1 (3.45%) Microsoft Exchange
Applications
1 22 (75.86%) Microsoft Office
Cloud Services
1 3 (10.34%) Microsoft 365
2 2 (6.90%) Azure
2 2 (6.90%) Entra ID
3 1 (3.45%) AWS
3 1 (3.45%) GCP
Communications & Networking
1 21 (72.41%) Network Security
2 3 (10.34%) DNS
2 3 (10.34%) TCP/IP
3 2 (6.90%) Firewall
3 2 (6.90%) LAN
3 2 (6.90%) Remote Desktop
3 2 (6.90%) WAN
4 1 (3.45%) DHCP
4 1 (3.45%) Ethernet
4 1 (3.45%) HTTP
4 1 (3.45%) Internet
4 1 (3.45%) Wireless
General
1 23 (79.31%) Social Skills
2 4 (13.79%) Finance
3 2 (6.90%) Inclusion and Diversity
4 1 (3.45%) Electronics
4 1 (3.45%) Law
4 1 (3.45%) Legal
4 1 (3.45%) Manufacturing
4 1 (3.45%) Marketing
4 1 (3.45%) Public Sector
4 1 (3.45%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (3.45%) CSS
1 1 (3.45%) XML
Miscellaneous
1 21 (72.41%) Onboarding
2 1 (3.45%) Driving Licence
2 1 (3.45%) Self-Motivation
2 1 (3.45%) Team-Oriented Environment
Operating Systems
1 26 (89.66%) Windows
2 21 (72.41%) Mac OS
3 3 (10.34%) Windows 10
4 2 (6.90%) Windows Server
5 1 (3.45%) Windows 7
5 1 (3.45%) Windows NT
5 1 (3.45%) Windows XP
Processes & Methodologies
1 23 (79.31%) Customer Service
2 22 (75.86%) Problem-Solving
3 21 (72.41%) Computer Science
4 2 (6.90%) Incident Management
4 2 (6.90%) ITIL
4 2 (6.90%) ITSM
5 1 (3.45%) Business Intelligence
5 1 (3.45%) Customer Experience
5 1 (3.45%) Customer-Centric Approach
5 1 (3.45%) Cybersecurity
5 1 (3.45%) Digital Marketing
5 1 (3.45%) Disaster Recovery
5 1 (3.45%) Fintech
5 1 (3.45%) Migration
5 1 (3.45%) Programme Management
5 1 (3.45%) Service Delivery
5 1 (3.45%) Service Management
5 1 (3.45%) Software Deployment
5 1 (3.45%) Software Licensing
5 1 (3.45%) User Experience
Programming Languages
1 2 (6.90%) PowerShell
2 1 (3.45%) JavaScript
Qualifications
1 21 (72.41%) A+ Certification
1 21 (72.41%) Computer Science Degree
1 21 (72.41%) DBS Check
1 21 (72.41%) Degree
1 21 (72.41%) MCP
1 21 (72.41%) Microsoft Certification
2 1 (3.45%) AWS Certification
2 1 (3.45%) CCNA
2 1 (3.45%) Cisco Certification
System Software
1 26 (89.66%) Active Directory
2 1 (3.45%) Hyper-V
2 1 (3.45%) Virtual Desktop
2 1 (3.45%) VMware Infrastructure
Systems Management
1 1 (3.45%) AirWatch
1 1 (3.45%) Microsoft Intune
1 1 (3.45%) SCCM
Vendors
1 24 (82.76%) Microsoft
2 1 (3.45%) Aruba
2 1 (3.45%) Citrix
2 1 (3.45%) HP
2 1 (3.45%) SAP
2 1 (3.45%) ServiceNow
2 1 (3.45%) VMware